Latest / Omni Talk Retail / Kroger & Uber Eats Restaurant Integration | Fast Five Shorts
Transcript
- 0:00Kroger
- 0:00and
- 0:00Uber
- 0:00Eats
- 0:01have
- 0:01expanded
- 0:01their
- 0:01partnership,
- 0:02integrating
- 0:03restaurants
- 0:04directly
- 0:04into
- 0:04the
- 0:05Kroger
- 0:05app.
- 0:06According
- 0:06to
- 0:06ChainStorage,
- 0:07the
- 0:07two
- 0:07are
- 0:08growing
- 0:08their
- 0:08partnership
- 0:08to
- 0:09more
- 0:09than
- 0:092,
- 0:09600
- 0:10stores
- 0:10across
- 0:10all
- 0:11Kroger
- 0:11banners.
- 0:12In
- 0:12addition,
- 0:13Kroger
- 0:13Boost
- 0:13members
- 0:14will
- 0:14now
- 0:14be
- 0:14able
- 0:14to
- 0:14take
- 0:15advantage
- 0:15of
- 0:15an
- 0:15extended
- 0:16free
- 0:16trial
- 0:16of
- 0:17Uber
- 0:17One
- 0:18for
- 0:186%
- 0:18cash
- 0:19back
- 0:19and
- 0:19automatic
- 0:20surge
- 0:20savings
- 0:21on
- 0:21rides,
- 0:22$0
- 0:22delivery
- 0:23fees
- 0:23and
- 0:23up
- 0:23to
- 0:2310%
- 0:24off
- 0:24all
- 0:25Uber
- 0:25Eats
- 0:25order
- 0:26orders.
- 0:26Uber
- 0:26Eats
- 0:27restaurant
- 0:27selection
- 0:28will
- 0:28now
- 0:28also
- 0:29be
- 0:29integrated
- 0:29directly
- 0:30on
- 0:30the
- 0:30Kroger
- 0:31app,
- 0:31allowing
- 0:31customers
- 0:32to
- 0:32place
- 0:32their
- 0:32weekly
- 0:33grocery
- 0:33order
- 0:33and
- 0:34order
- 0:34dinner
- 0:34from
- 0:35their
- 0:35local
- 0:35restaurant
- 0:36of
- 0:36choice
- 0:36seamlessly
- 0:37via
- 0:37Kroger's
- 0:38app.
- 0:38Kroger
- 0:39will
- 0:39be
- 0:39the
- 0:39first
- 0:40retailer
- 0:40on
- 0:40the
- 0:41platform
- 0:41where
- 0:41customers
- 0:42can
- 0:42access
- 0:42grocery
- 0:42items
- 0:43alongside
- 0:43hundreds
- 0:44of
- 0:44thousands
- 0:44of
- 0:44restaurants
- 0:45with
- 0:45zero
- 0:45dollar
- 0:46delivery
- 0:46fees
- 0:46and
- 0:46reduced
- 0:47service
- 0:47fees
- 0:47for
- 0:48all
- 0:48Boost
- 0:48members.
- 0:48And
- 0:49what
- 0:49do
- 0:49you
- 0:49think
- 0:49of
- 0:49the
- 0:49idea
- 0:50of
- 0:50ordering
- 0:50restaurant
- 0:50delivery
- 0:51from
- 0:51your
- 0:52groceries
- 0:52app
- 0:52akin
- 0:53to
- 0:53how
- 0:53Kroger
- 0:53is
- 0:54doing
- 0:54it
- 0:54with
- 0:54Uber
- 0:54Eats?
- 0:55I
- 0:55love
- 0:56it.
- 0:56I
- 0:56think
- 0:56it's
- 0:56super
- 0:56smarter.
- 0:58Back
- 0:58in
- 0:58the
- 0:58day,
- 0:59you
- 0:59know,
- 0:59when
- 0:59Kroger
- 1:00opened
- 1:00their,
- 1:00their
- 1:01new
- 1:01future
- 1:02store
- 1:02format
- 1:02in
- 1:03Cincinnati
- 1:03and
- 1:03they
- 1:04had
- 1:04a
- 1:04food
- 1:04hall
- 1:04as
- 1:04part
- 1:05of
- 1:05their
- 1:05experience,
- 1:06this
- 1:06was
- 1:06something
- 1:07that
- 1:07they
- 1:07were
- 1:07working
- 1:08on,
- 1:08trying
- 1:08to
- 1:08get
- 1:09to
- 1:09the,
- 1:10the
- 1:10point
- 1:10of
- 1:10where
- 1:11they
- 1:11could
- 1:11service
- 1:12customers
- 1:13in
- 1:13one
- 1:13experience
- 1:14both
- 1:14from
- 1:14their
- 1:15everyday
- 1:15grocery
- 1:16needs
- 1:16and
- 1:16essentials
- 1:17and,
- 1:17and
- 1:18deliver,
- 1:18you
- 1:18know,
- 1:19hot
- 1:19and
- 1:19ready
- 1:19to
- 1:20eat
- 1:20food
- 1:20from
- 1:20one
- 1:21of
- 1:21their,
- 1:21their
- 1:21food
- 1:22hall
- 1:22providers.
- 1:23But
- 1:23I
- 1:23think
- 1:23this
- 1:24goes
- 1:24back
- 1:24to
- 1:24what
- 1:24I
- 1:25was
- 1:25just
- 1:25saying
- 1:25in
- 1:25the
- 1:25last
- 1:26episode,
- 1:26or
- 1:26sorry,
- 1:27in
- 1:27the
- 1:27last
- 1:27headline
- 1:28too,
- 1:28which
- 1:28is
- 1:28like
- 1:29Uber
- 1:29Eats
- 1:30is
- 1:30the
- 1:30better
- 1:30player
- 1:30here.
- 1:31You're
- 1:31giving
- 1:32unlimited
- 1:32options
- 1:33to
- 1:34your
- 1:34customers.
- 1:35You're
- 1:35now
- 1:35able
- 1:36to,
- 1:36I
- 1:36assume,
- 1:37share
- 1:37data
- 1:38with
- 1:38Uber
- 1:38Eats
- 1:38about
- 1:39what
- 1:39customers
- 1:40are
- 1:40ordering
- 1:41from
- 1:41their
- 1:41restaurant
- 1:42experiences
- 1:43and
- 1:44that
- 1:44helps
- 1:44influence
- 1:45the
- 1:45kind
- 1:45of
- 1:45trends
- 1:46and
- 1:46things
- 1:46that
- 1:46we'll
- 1:47be
- 1:47seeing
- 1:47in
- 1:48on
- 1:48the
- 1:48shelves
- 1:48inside
- 1:49Kroger.
- 1:49So
- 1:50I
- 1:50think
- 1:50from
- 1:50an
- 1:50operations
- 1:51perspective
- 1:51like
- 1:52that,
- 1:52data
- 1:52share
- 1:53will
- 1:53be
- 1:53very
- 1:53valuable
- 1:54for
- 1:54both
- 1:54of
- 1:54them.
- 1:55And
- 1:55then
- 1:55as
- 1:55a
- 1:56consumer
- 1:56like
- 1:56you
- 1:57ultimately
- 1:57have
- 1:57all
- 1:58of
- 1:58the
- 1:58benefits
- 1:59of,
- 1:59you
- 2:00know,
- 2:00getting
- 2:00all
- 2:00of
- 2:00these
- 2:01things
- 2:01done
- 2:01in
- 2:01one
- 2:02order
- 2:02plus
- 2:02the
- 2:03loyalty
- 2:03points
- 2:04and
- 2:04you
- 2:04know,
- 2:05you
- 2:05get
- 2:05the
- 2:05duplicate
- 2:06duplicative
- 2:07advantages
- 2:08both
- 2:09for
- 2:09Uber
- 2:09Eats
- 2:10and
- 2:10for
- 2:11Kroger.
- 2:12They're
- 2:12all
- 2:12synced
- 2:12together
- 2:13for
- 2:13you,
- 2:13so
- 2:13there's
- 2:13no
- 2:14thinking,
- 2:14it's
- 2:14just,
- 2:14just
- 2:14all
- 2:15easy
- 2:15button
- 2:16for
- 2:16the
- 2:16consumer.
- 2:17So
- 2:17I,
- 2:18I
- 2:18think
- 2:18it's
- 2:18great.
- 2:19Are
- 2:19you
- 2:19in
- 2:20the
- 2:20same,
- 2:20I
- 2:20mean,
- 2:20you're
- 2:20a
- 2:21doordash
- 2:21person.
- 2:21So
- 2:22if
- 2:23you
- 2:23had
- 2:23a
- 2:23Kroger
- 2:24near
- 2:24you,
- 2:24are
- 2:24you
- 2:24going
- 2:25to
- 2:25go
- 2:25to
- 2:25Kroger
- 2:25and
- 2:25Uber
- 2:26eats
- 2:26when
- 2:26you're
- 2:26in.
- 2:27Oh,
- 2:27yeah.
- 2:27Chris,
- 2:28I'm,
- 2:28I'm
- 2:28surprised
- 2:29you're
- 2:29curious
- 2:29about
- 2:29where
- 2:30I
- 2:30am
- 2:30on
- 2:30this.
- 2:30I
- 2:30feel
- 2:30like
- 2:30I've
- 2:31talked
- 2:31about
- 2:31this
- 2:31idea
- 2:31on
- 2:32the
- 2:32show,
- 2:32like,
- 2:33hypothetically
- 2:34for
- 2:34a,
- 2:35you
- 2:35know.
- 2:36Hypothetically,
- 2:36yes,
- 2:37that's
- 2:37a
- 2:37word.
- 2:37Hypothetically,
- 2:38for
- 2:38a
- 2:38really,
- 2:38really
- 2:39long
- 2:39time.
- 2:40You
- 2:40know,
- 2:40I
- 2:40think
- 2:40I,
- 2:41I
- 2:41love
- 2:41this
- 2:42idea.
- 2:42I
- 2:42love
- 2:43that
- 2:43Kroger's
- 2:43the
- 2:43first
- 2:44one
- 2:44doing
- 2:44this,
- 2:44because
- 2:45to
- 2:45me,
- 2:45like
- 2:45you
- 2:46said,
- 2:46Anne,
- 2:46I
- 2:46mean,
- 2:46this
- 2:46is
- 2:47what
- 2:47you're
- 2:47alluding
- 2:47to.
- 2:47I
- 2:47think
- 2:47it's
- 2:48just
- 2:48an
- 2:48extension
- 2:48of
- 2:49the
- 2:49subscription
- 2:49war,
- 2:50you
- 2:50know,
- 2:51across
- 2:51Walmart
- 2:52plus
- 2:52and
- 2:52wherever
- 2:53else
- 2:53you
- 2:53want
- 2:53to.
- 2:53Amazon
- 2:54prime,
- 2:54everywhere
- 2:54else
- 2:54you
- 2:55want
- 2:55to
- 2:55go.
- 2:55And
- 2:55so,
- 2:56and
- 2:56if
- 2:56you
- 2:56step
- 2:56back,
- 2:57it's.
- 2:58And
- 2:58you
- 2:58mentioned
- 2:58DoorDash,
- 2:59it's
- 2:59honestly
- 2:59just
- 3:00Doordash's
- 3:01double
- 3:01dash,
- 3:01but
- 3:02in
- 3:02reverse.
- 3:03You
- 3:03know,
- 3:03you're
- 3:03going
- 3:03to
- 3:04the
- 3:04grocery
- 3:04store
- 3:04first
- 3:05and
- 3:05then
- 3:05getting
- 3:05your
- 3:05restaurant
- 3:06from
- 3:06the
- 3:06same
- 3:06place.
- 3:06So,
- 3:07yeah,
- 3:07why
- 3:07wouldn't
- 3:07that
- 3:07work?
- 3:08You
- 3:08know,
- 3:08and
- 3:08probably,
- 3:09it
- 3:09probably
- 3:09gets
- 3:09you
- 3:09more
- 3:10traffic
- 3:10also
- 3:10at
- 3:10the
- 3:11end
- 3:11of
- 3:11the
- 3:11day
- 3:11and
- 3:12keeps
- 3:12you
- 3:12more
- 3:12hooked
- 3:13into
- 3:13the
- 3:13subscription
- 3:13and
- 3:13the
- 3:14loyalty
- 3:14program
- 3:14like
- 3:14Boost.
- 3:15So.
- 3:15So
- 3:15I
- 3:16think
- 3:16this
- 3:16is
- 3:16brilliant.
- 3:17My
- 3:17big
- 3:17question,
- 3:17though,
- 3:18and
- 3:19as
- 3:19the,
- 3:20as
- 3:20the
- 3:20single
- 3:21biggest
- 3:22Walmart
- 3:22plus
- 3:23fan
- 3:23out
- 3:23there
- 3:24in
- 3:24America,
- 3:25I'm
- 3:25giving
- 3:25you
- 3:25that
- 3:25title,
- 3:26I'm
- 3:26bestowing
- 3:26that
- 3:26moniker
- 3:27on
- 3:27you
- 3:27today
- 3:28as
- 3:28the
- 3:28single
- 3:28biggest
- 3:29fan
- 3:29of
- 3:29Walmart
- 3:29plus
- 3:30in
- 3:30America.
- 3:31What
- 3:31is
- 3:31the
- 3:32over
- 3:32under
- 3:32on
- 3:32Walmart's
- 3:33response
- 3:33to
- 3:33this?
- 3:34I'm
- 3:34placing
- 3:35it
- 3:35at
- 3:35six
- 3:35months.
- 3:35You
- 3:36think
- 3:36Walmart
- 3:36responds
- 3:37with
- 3:37something
- 3:37similar
- 3:37in
- 3:38under
- 3:38or
- 3:38over
- 3:38six
- 3:39months?
- 3:39You
- 3:39know,
- 3:40I
- 3:40think
- 3:40it's
- 3:41going
- 3:41to
- 3:41be
- 3:41over.
- 3:42And
- 3:43I
- 3:43say
- 3:43that
- 3:43because
- 3:44they've
- 3:45had
- 3:45the
- 3:46chance
- 3:46to
- 3:46do
- 3:46this
- 3:46for
- 3:47a
- 3:47long
- 3:47time
- 3:48and
- 3:48they
- 3:49are
- 3:49going
- 3:49for
- 3:49things
- 3:50like
- 3:50the
- 3:50Burger
- 3:50King
- 3:51partnership.
- 3:51They're
- 3:52going
- 3:52for
- 3:52things
- 3:52like
- 3:52other
- 3:53things
- 3:53in
- 3:54the
- 3:54space.
- 3:54So
- 3:55while
- 3:55I
- 3:55wish
- 3:55it
- 3:55would
- 3:55be
- 3:56under
- 3:56six
- 3:56months,
- 3:57something
- 3:57tells
- 3:57me
- 3:57that
- 3:58there's
- 3:58like
- 3:59some
- 3:59negotiation
- 4:00that's
- 4:00still
- 4:00in
- 4:00the
- 4:01works
- 4:01that
- 4:01will
- 4:02make
- 4:02this
- 4:02a
- 4:02little
- 4:03bit
- 4:03longer
- 4:03for
- 4:03them.
- 4:04But
- 4:04what
- 4:04are
- 4:04you
- 4:05taking
- 4:05over?
- 4:05Under?
- 4:06I
- 4:06think
- 4:07just
- 4:07for
- 4:07the
- 4:07point
- 4:07of
- 4:07debate,
- 4:08I'm
- 4:08going
- 4:08to
- 4:08say,
- 4:08I'm
- 4:09going
- 4:09to
- 4:09say
- 4:09under
- 4:09and
- 4:09doordash
- 4:10has
- 4:10already
- 4:10been
- 4:11rung
- 4:11up
- 4:11on
- 4:11speed
- 4:11dial.
- 4:12I
- 4:12think
- 4:12that's,
- 4:13that's
- 4:13my
- 4:13take,
- 4:14that
- 4:14whoever's
- 4:14running
- 4:14Walmart
- 4:15plus
- 4:15because
- 4:15I
- 4:15can't
- 4:15remember
- 4:16who
- 4:16it
- 4:16is
- 4:16because
- 4:16Vanessa
- 4:16left.
- 4:17But,
- 4:17but
- 4:18yeah,
- 4:18I
- 4:19think
- 4:19They've
- 4:19already
- 4:19got
- 4:19DoorDash
- 4:20on
- 4:20speed
- 4:20dial
- 4:21saying,
- 4:21hey,
- 4:21can
- 4:21you
- 4:21do
- 4:22the
- 4:22same
- 4:22thing
- 4:22for
- 4:22us?
- 4:22Let's
- 4:23talk
- 4:23about
- 4:23it.
- 4:23That's.
- 4:24I
- 4:24don't
- 4:24know.
- 4:24That's.
- 4:25That's
- 4:25my.
- 4:25That's
- 4:25my
- 4:26dream.
- 4:26Which.
- 4:26Which
- 4:26would
- 4:27be
- 4:27great
- 4:27for
- 4:27me
- 4:27and.
- 4:28But
- 4:28even
- 4:29better.
- 4:29Oh,
- 4:29God.
- 4:30It'd
- 4:30be
- 4:30great
- 4:30for
- 4:31me.
- 4:31It'd
- 4:31be
- 4:31great
- 4:31for
- 4:31me.
- 4:32There's
- 4:32already
- 4:32so
- 4:32many
- 4:33advantages,
- 4:33though,
- 4:34that,
- 4:34that.
- 4:35Yeah,
- 4:35I.
- 4:35I
- 4:35mean,
- 4:36but
- 4:36I
- 4:36do.
- 4:36The
- 4:37other
- 4:37thing
- 4:37is,
- 4:37like,
- 4:37I
- 4:38do
- 4:38have
- 4:38the
- 4:38Uber
- 4:39one
- 4:39thing
- 4:40through
- 4:40Delta,
- 4:41they
- 4:41connected
- 4:41those
- 4:42partnerships,
- 4:42so
- 4:42I've
- 4:43already
- 4:43shifted
- 4:44some
- 4:45of
- 4:45my
- 4:46Door
- 4:46Dash
- 4:47away
- 4:47from
- 4:48Door
- 4:48Dash
- 4:48into
- 4:49Uber
- 4:49one
- 4:50now
- 4:50because
- 4:50of.
- 4:51So.
- 4:52But
- 4:52you
- 4:52are
- 4:52a
- 4:53subscription
- 4:53maven.
- 4:54You're
- 4:54like
- 4:54a
- 4:54maven
- 4:54of
- 4:55subscriptions.
- 4:55You
- 4:55know
- 4:55all
- 4:56the
- 4:56deals.
- 4:57Yes,
- 4:57I
- 4:58do.