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Part 2: Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Automotive Edition
In our part two episode of, "Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Automotive Edition," we dive deep into the automotive industry's most notorious business scandals and the systemic issues that caused them.
Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher as they explore the impact of bad systems on customer trust and business integrity.
In this episode, we cover:
The Sears Auto Centers scandal and how sales quotas led to fraudulent practices.
The Volkswagen emissions scandal and its long-lasting impact on brand reputation and financial performance…
The skinny
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