HubSpot inbox sidebar views: build one for each team | Shipped Aug 2026

Sidekick's What Just Shipped · Oct 31, 2026 · 7m · transcript

A customer is waiting in chat, and your rep is scrolling the sidebar hunting for the one property that answers the question. In HubSpot's conversations inbox, Super Admins can now build the right sidebar once and give each team its own view, with association cards, property lists, and cards that show up only when a property matches. We cover who can set it up, where to find it, team views, card types, the User permissions switch, conditional logic, the limits, why it matters, and a six-step plan for a support lead with two teams.

Who it's for: support and service leads, Super Admins who own…