098: The Two Skills Every Shop Manager Needs To Master

The Fleet Success Show · Mar 7, 2023 · 14m

Do you prefer to manage your shop by walking around and getting a feel for how it's going, or by looking at the data? You likely prefer one over the other. Leaning towards one is not a bad thing - it just means you have to work a little harder at the other to become a more balanced manager.

In this week's episode we discuss what it means to manage by data and by walking around, and the pros and cons of both.

Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.

Want a…