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MEDCLUB BARTLESVILLE · One on One With a Professional

• 0:00
  Speaker 1: Good morning, Good morning, good morning, and welcome to Ask
• 0:02
  Speaker 1: the Doctor with doctor Carrie Williams with Med Club, Bartlesfel.
• 0:06
  Speaker 2: How are we today? We're good?
• 0:08
  Speaker 3: How are you well?
• 0:08
  Speaker 1: You know I'm great because I've got a great doctor.
• 0:11
  Speaker 1: By the way, transparency, Carrie Williams is.
• 0:14
  Speaker 2: My doctor direct primary care. Tell us about this particular model.
• 0:18
  Speaker 3: This particular model is somewhat new in the United States.
• 0:22
  Speaker 3: It's a practice model where patients make direct contact contracts
• 0:28
  Speaker 3: with physicians primary care physicians to provide them services At
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  Speaker 3: mid Club. We have a monthly charge depending on your age,
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  Speaker 3: and what that covers is my time, my consultations care
• 0:44
  Speaker 3: for chronic diseases and things like physicals, but we do
• 0:53
  Speaker 3: mid checks. Extra things are extra labs, prescriptions and we
• 1:00
  Speaker 3: offer those at med Club and a discounted rate.
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  Speaker 2: Wh's really great.
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  Speaker 1: It's kind of like a one stop deal there. And
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  Speaker 1: you're not finding yourself. You know it's your choice, but
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  Speaker 1: you're not finding yourself, you know, going all over town
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  Speaker 1: to get things done. You can get most everything you
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  Speaker 1: need done right there at Med Club.
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  Speaker 3: Artiles Well, yes, sir, and I genuinely doing them.
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  Speaker 1: You are now the advantage, of course of being a
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  Speaker 1: member of a med club.
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  Speaker 2: You got plenty of them. But let's take a look
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  Speaker 2: at it.
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  Speaker 3: You Well, first of all, the transparency. You know how
• 1:34
  Speaker 3: much you're going to pay every month, it's not changing.
• 1:37
  Speaker 3: You know you get unexpected bills.
• 1:39
  Speaker 1: Wait a minute, this is medical stuff and we're not
• 1:41
  Speaker 1: getting unexpected bills.
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  Speaker 3: No, and this is usually less expensive. The average patients
• 1:48
  Speaker 3: say it over twenty percent if they use versus traditional
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  Speaker 3: healthcare interns, as far as they're overall cost according to
• 1:59
  Speaker 3: the statistics, and we cut out the middle man. There's
• 2:05
  Speaker 3: not an insurance company with their hands out. And the
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  Speaker 3: statistics show that if you are a patient of a
• 2:15
  Speaker 3: direct primary care practice, you have, as a general rule,
• 2:19
  Speaker 3: there is a sixty five percent less chance that you
• 2:22
  Speaker 3: will end up in the emergency room on an emergency
• 2:25
  Speaker 3: room visit.
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  Speaker 2: Well, that's great that those are expensive.
• 2:29
  Speaker 1: They are it's a it's not a day at Disney
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  Speaker 1: World and for sure, but it may cost as much.
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  Speaker 1: Oh my yes, yes, what I like is the accessibility
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  Speaker 1: I have to the doctor.
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  Speaker 3: Yes, we try to do same day or next day appointments.
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  Speaker 3: Some people like to book out further, but we do that.
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  Speaker 3: And for instance, if you've had an unexpected hospitalization and
• 2:54
  Speaker 3: you need to be seen quickly after you've been discharged
• 2:56
  Speaker 3: from the hospital. We'll try to make room for you
• 3:01
  Speaker 3: to be seen, and a lot of times, the number
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  Speaker 3: one advantage is is that you get explanations of what's happened.
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  Speaker 3: Because the medical field can be very subservient. You don't
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  Speaker 3: knowing on when you're in the hospital. They give you
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  Speaker 3: a play by play or they did this procedure for
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  Speaker 3: that reason, and that's what that's providing That patient understanding
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  Speaker 3: gets it, gets rid of a lot of the fear,
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  Speaker 3: and fear is misery, and so if we can help
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  Speaker 3: a patient get comfortable with their medical care or what's
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  Speaker 3: been done and what to expect, then we've really done
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  Speaker 3: our job.
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  Speaker 1: One thing I like is that the appointments are waiting
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  Speaker 1: in a waiting room for an hour, can be seen
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  Speaker 1: for five minutes.
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  Speaker 3: That's correct. We try not to make any one wait,
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  Speaker 3: and we limit the size of the practice. When I
• 4:02
  Speaker 3: was in a traditional medical practice, I had over three
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  Speaker 3: thousand patients. At med Club, we limit our patients just
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  Speaker 3: seven hundred, so I have time to get to know
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  Speaker 3: you and most of the appointments are at least a
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  Speaker 3: half hour and you know, some patients want that, some
• 4:21
  Speaker 3: patients don't. But the explanation going back, the accessibility is
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  Speaker 3: a huge thing. Being accessible to a natural physician is huge.
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  Speaker 1: Well, you get more personalized care and for a lot
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  Speaker 1: of people that goes a long way because we're used
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  Speaker 1: to kind of being shuffled around and you might only
• 4:47
  Speaker 1: get to see your doctor three to four minutes and tops, yes,
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  Speaker 1: and then it's in out by sea. Here's your bill, yes,
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  Speaker 1: And it's not that way there. As a patient, I
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  Speaker 1: get to ask questions. You encourage that.
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  Speaker 3: I encourage my patients to bring a list with them
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  Speaker 3: to the appointment.
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  Speaker 2: Written please, because you're not going to remember them.
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  Speaker 3: That's exactly right. Getting their questions answered again takes takes
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  Speaker 3: the guesswork out by the patient. You can go and
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  Speaker 3: read the computer look it up, but getting through the
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  Speaker 3: vocabulary is a lot of times very confusing and so
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  Speaker 3: many things mean the same thing and understanding oh they
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  Speaker 3: did this, that means sad and I have to anticipate
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  Speaker 3: this coming at me. Yes, every patient is different, but
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  Speaker 3: the disease process is kind of with most acts similar.
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  Speaker 1: One thing I like is that day you will actually
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  Speaker 1: bring out a physical book if needed, I show the
• 6:00
  Speaker 1: patient exactly what is going on and why so that
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  Speaker 1: we understand it. And that's something that I've never witnessed
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  Speaker 1: is a patient in my entire life until being a
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  Speaker 1: member of med.
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  Speaker 3: Club ARTICLM well providing that patient explanation and understanding, understanding
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  Speaker 3: how that doctor's thinking about you, Understanding this is where
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  Speaker 3: this particular organ lives, and showing the patient a picture
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  Speaker 3: and saying when you talk to the doctor, they're going
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  Speaker 3: to be talking left right and her post here, and
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  Speaker 3: how that doctor determines what that means. Then the vocabulary
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  Speaker 3: is not so bad. The way that doctor talks to
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  Speaker 3: you is not that confusing. But bringing that knowledge level up. Also,
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  Speaker 3: if I send a patient to a specialists, I want
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  Speaker 3: them to understand what that specialist is going to be
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  Speaker 3: thinking about, yeah, and what to anticipate and how not
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  Speaker 3: give any answers, but how to answer the questions that
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  Speaker 3: have been asked by the specialist.
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  Speaker 1: Therefore, the communication is automatically approved by tenfold.
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  Speaker 3: Yes and my patient, we will be looked at as
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  Speaker 3: a cooperative patient, someone they want to have back in
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  Speaker 3: their office. And that makes doctors are no different than
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  Speaker 3: anyone else. If they like you, they'll spend more time
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  Speaker 3: with you.
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  Speaker 1: Now, the men Club bartlepill, we talked about that, the
• 7:39
  Speaker 1: monthly fee. It covers the primary care and consultation. Now
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  Speaker 1: we did kind of mention labs and another thing, tell
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  Speaker 1: us more about labs and other things.
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  Speaker 3: You yeah for lab basic labs for our office, bloodwork
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  Speaker 3: during other things, and we have just can't prisis in
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  Speaker 3: comparison to the national labs. We're not adding on what
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  Speaker 3: the insurance company would add or what that middleman for
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  Speaker 3: processing is. You know what your lab bill's going to be.
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  Speaker 3: And also with medications, I am in a buying group
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  Speaker 3: with other direct primary care practices and we get discounted
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  Speaker 3: hotel medicines.
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  Speaker 2: Oh yes, you do a.
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  Speaker 3: Lot of times it will cost you less to purchase
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  Speaker 3: it at med club, will be cost you what your
• 8:33
  Speaker 3: insurance will cover.
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  Speaker 2: Very good. This is all really pretty cool.
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  Speaker 1: Now when we take a look at this for IRS purposes,
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  Speaker 1: and I know some people do, I know I have
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  Speaker 1: to these.
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  Speaker 2: Days because the I R seems to like me.
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  Speaker 1: What is there some kind of coding or something that
• 8:51
  Speaker 1: we have to kind of go through here we talk
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  Speaker 1: about I think called a health plan.
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  Speaker 3: And health plan the IRIS does not allow individuals to
• 9:00
  Speaker 3: detect the monthly costs from their taxes. That should and
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  Speaker 3: that's basically the only intervention that the IRIS has in this.
• 9:13
  Speaker 1: Now, when we go through a cost and payments from
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  Speaker 1: med Club, there's the monthly fee. And also there's a
• 9:19
  Speaker 1: lot of great things that come along with this, because
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  Speaker 1: like you said, it's not like every time you visit
• 9:24
  Speaker 1: it's a monthly feed.
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  Speaker 2: You're going to visit as much as you need to visit.
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  Speaker 1: Correct, So if I need some screening, I can just
• 9:32
  Speaker 1: come in with an appointment and we get that taken
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  Speaker 1: care of.
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  Speaker 2: But like say I got an acre of pain.
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  Speaker 1: A week later, I can call up and say, hey doc, yes,
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  Speaker 1: and it's still one monthly fee.
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  Speaker 3: Yeshow that you know? We also text and we email
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  Speaker 3: my patients and I communicate a lot. Even though you
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  Speaker 3: may not see me every month, there's a lot of
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  Speaker 3: communications that goes on behind behind needs. Your labs are
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  Speaker 3: sent to you, I have looked at them. I'll make
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  Speaker 3: comments on them and or X rays or other tests.
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  Speaker 3: Patients have questions, you know, my medicine that I started
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  Speaker 3: is doing this? Is this normal or is this not?
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  Speaker 3: And also there's access emergency access to me after hours
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  Speaker 3: and on the weekends. So that's that cuts down on
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  Speaker 3: a lot of the er visits.
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  Speaker 2: It does, yeah, absolutely, does we keep you well.
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  Speaker 3: We'll try. And I put an enormant amount of time
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  Speaker 3: into the patients figuring out where they're at, what needs
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  Speaker 3: to be done, what they've done, what they haven't done,
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  Speaker 3: and get them caught up on their screenings, figure out
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  Speaker 3: their medicines. And sometimes I've got patients that are on
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  Speaker 3: medicines that don't agree together and adjust thing and figure
• 11:01
  Speaker 3: out more than anything, figure out what that patient's goals are.
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  Speaker 2: You know, you said meet your patients where they are.
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  Speaker 1: I know a fellow who hadn't been to a doctor
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  Speaker 1: for twenty years until he visited you, and he raves
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  Speaker 1: about how fast you caught up and how fast everything
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  Speaker 1: came into play simply because there was communication.
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  Speaker 3: And propertiesity and knowing we're a patient, what their goals are,
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  Speaker 3: how they plan on living, what their goals are. You know,
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  Speaker 3: everyone wants a healthy life, but that's not realistic. In
• 11:38
  Speaker 3: setting the realistic expectations. Also, it's a little known fact
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  Speaker 3: doctors are not reimbursed for reading past medical records in
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  Speaker 3: the office, and there are patients who come with hundreds
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  Speaker 3: of pages worth of past medical records, and that's where
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  Speaker 3: doctors find their discrepancies, but they it takes hours to
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  Speaker 3: go through them. And my theory on that if it's
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  Speaker 3: important enough to hit my office, this is important enough
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  Speaker 3: for me to read and understand and see what's been done,
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  Speaker 3: and a lot of the costs of a patient are
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  Speaker 3: cut down in that step right there, because patients don't
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  Speaker 3: remember if they've had a.
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  Speaker 1: Test, but those records will indicate yay or name that
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  Speaker 1: is correct and usually.
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  Speaker 3: The result yes, that is correct. And understanding that and
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  Speaker 3: being able to document that it's a big deal. Also
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  Speaker 3: with traditional healthcare, Medicare and Medicaid, there's something called medical necessity,
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  Speaker 3: which is a big nuisance. From time to time you
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  Speaker 3: have to prove as a physician why that patient needs
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  Speaker 3: that test, and a lot of times there's a lot
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  Speaker 3: of hoops to jump through. If I have old medical
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  Speaker 3: records that I am familiar with, sometimes I can find
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  Speaker 3: medical necessity in those.
• 13:01
  Speaker 1: Now, sometimes you're going to need health care insurance with
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  Speaker 1: the direct primary care sometimes tell us about them.
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  Speaker 3: Sometimes we sometimes are on a catastrophic events, things that
• 13:13
  Speaker 3: you don't anticipate surgeries, heart attacks, cancers. These are devastating
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  Speaker 3: to patients in their financial wellbeing because it's easy to
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  Speaker 3: run up tens of thousands of dollars worth of medical bills. Also,
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  Speaker 3: if you've got cancer, some of those drugs are exorbitantly expensive,
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  Speaker 3: and so a high deductible health care insurance plan is
• 13:43
  Speaker 3: what we recommend to go with this because in direct
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  Speaker 3: primary care, we can catch most of these many of
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  Speaker 3: the health care needs ahead of time and possibly ward
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  Speaker 3: things off or catch them early before they are catastrophic
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  Speaker 3: in very good.
• 14:01
  Speaker 1: How do we become a patient of doctor Kerry Williams
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  Speaker 1: at bed Club Bartlesville.
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  Speaker 3: We have a website that will answer almost every question
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  Speaker 3: you may have. Also, if you'd like to become a patient,
• 14:13
  Speaker 3: there's a place to sign up online. Mike Electronic Medical
• 14:18
  Speaker 3: workers will flagged me and tell me to take a
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  Speaker 3: look at this and we will contact you and set
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  Speaker 3: up an appointment. If you don't want to become a patient,
• 14:29
  Speaker 3: but you have questions, we have one appointment up front
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  Speaker 3: that does not contain any medical but will answer questions
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  Speaker 3: about med club for free.
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  Speaker 2: How do you like that? And what is the website? Again?
• 14:42
  Speaker 3: It is Medclub dot Clinic Www. Medclub dot Clinic.
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  Speaker 2: Were you located.
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  Speaker 3: We're located on Highway seventy five, across the street from
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  Speaker 3: Jimmy's Eggs.
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  Speaker 2: There you go, doctor, Thank you for being with us today.
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  Speaker 1: Thank you, thanks for listening to one on onmer the
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  Speaker 1: Professional A paid presentation in fourteenth hundred K one