04 A Little Respect: Client Relationships
This episode is called A Little Respect, and we’re talking about Client Relationships.
We’ve got a contribution from creative force of nature Jodie Newman at The Business Allotment and as always we shout out an indie business owner we think is ace. One thing that came out in the discussion is just how much running an indie business relies on having processes and boundaries in place. We also touch on the danger of falling into the classic “employee mindset” trap. But we also talk about how to surprise and delight your clients, which Jodie is especially great at.
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