Latest / One Step Better Podcast
Hire, Automate, or Say No: Rethinking Headcount in the Age of AI
For years, the answer to "we're busy" was simple: post a job ad. Good people fix all problems.
Good people still fix problems, but Mike and Matt argue the first question has changed. Before you hire, you have to ask what you're actually hiring someone to do, and whether a machine, a better workflow, or a flat-out no is the smarter answer. Over the last nine months, nine people have left the accounting side of the firm and only one has been replaced. Somehow, the team has more capacity today than it did six months ago.
That doesn't mean automation is a magic fix. Mike admits they can't name a…
The skinny
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