Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business

How A Grocery Chain Turned Inventory Shrinkage Into Profit
Inventory shrinkage is the silent killer of grocery margins, costing the industry billions annually through theft, spoilage, and administrative error. In this episode, we look at how a major mid-sized supermarket chain turned its loss prevention department from a cost center into a profit driver by reimagining its relationship with suppliers and customers. We break down their specific 'shared risk' model, where vendors absorb a portion of waste in exchange for real-time data on shelf-life and turnover rates. Lucas and Luna discuss the operational mechanics of this shift, the…
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