The AI Therapist: When People Turn to Chatbots for Mental Health
The millions of Americans living with mental illness—as well as people dealing with life’s everyday stresses—often struggle to see a therapist when they need one. That’s a big reason why many people have started turning to AI tools such as ChatGPT for emotional support. But as a number of high-profile lawsuits show, that can sometimes lead to devastating outcomes. Companies creating AI for mental health say they can do better. What’s News host Alex Ossola and WSJ audio producer Pierre Bienaimé explore the growing field of these purpose-built tools, and how people are already using them, in…
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