Latest / Trumponomics / Having a Resume Gap Is Becoming Less of a Job Hurdle
Transcript
- 0:00Speaker 1: All right. Let's say you're a successful white colored professional
- 0:03Speaker 1: in your thirties or forties, You have one or two kids,
- 0:06Speaker 1: take a few years off to take care of them,
- 0:08Speaker 1: and when they're finally settled in school, you decided it's
- 0:11Speaker 1: time to find a job again. And that's when things
- 0:13Speaker 1: start to get really hard. For many women and an
- 0:16Speaker 1: increasing number of men, this has been their reality. You
- 0:21Speaker 1: can't get a job again if you have such a
- 0:23Speaker 1: long gap on your resume. But that's starting to change
- 0:27Speaker 1: in the US, where the lowest unemployment rate in almost
- 0:31Speaker 1: seventeen years is beginning to bite. With the labor market
- 0:34Speaker 1: getting tighter, companies are looking at potential workers they might
- 0:38Speaker 1: previously not have considered. Today on benchmark, we'll talk with
- 0:43Speaker 1: someone who's made it her mission to make sure that happens.
- 0:55Speaker 1: I'm Scott Landman, economics editor with Bloomberg News in Washington,
- 0:59Speaker 1: and I'm Annual Moss, an economics writer at Bloomberg View
- 1:03Speaker 1: in New York. Before we get to our guest who's
- 1:06Speaker 1: an expert in this subject, let's bring in my colleague,
- 1:08Speaker 1: Craig Torres, a reporter for Bloomberg in Washington who covers
- 1:11Speaker 1: the U. S economy, and Federal Reserve, and recently wrote
- 1:15Speaker 1: about this issue. Craig, thanks for being here. Glad to
- 1:17Speaker 1: be here, so Craig. We often say that the labor
- 1:21Speaker 1: market is tight, with the jobless rate at just about
- 1:25Speaker 1: four But that doesn't mean anyone can get a job, right.
- 1:29Speaker 1: It means that companies have found the easy supply, let's
- 1:34Speaker 1: put it that way, and that the hard supply the
- 1:38Speaker 1: people they need to train, the people they need to
- 1:41Speaker 1: look for, who could all provide something to them in
- 1:45Speaker 1: the in the form of labor. They got to start
- 1:47Speaker 1: going out and looking for them or having programs to
- 1:50Speaker 1: draw them in. And is this entirely about supply? Is
- 1:55Speaker 1: it also about societies acceptance that, you know what, it's
- 1:59Speaker 1: okay for the guy to take some time out and
- 2:02Speaker 1: look after his kids. Once upon a time that would
- 2:05Speaker 1: have been considered the sole purview of the mother. What
- 2:08Speaker 1: we're talking about here is a bias about people who
- 2:12Speaker 1: have stepped out of the labor force. I think the
- 2:14Speaker 1: bias is probably softer for women. They say, well, maybe
- 2:20Speaker 1: you know you were stay at home mom, But still
- 2:22Speaker 1: does mothers face obstacles when they try and come back in.
- 2:26Speaker 1: There's age bias at work. There's the concern that their
- 2:30Speaker 1: skills have withered. What we're finding, what I wrote about,
- 2:33Speaker 1: is companies are are when these people do come back in,
- 2:38Speaker 1: they find that's not true. Many of these people sort
- 2:41Speaker 1: of stuck outside the labor market are highly qualified. We'll
- 2:45Speaker 1: find out a little bit more about how much this
- 2:47Speaker 1: is happening today. Talk with somebody who's truly an expert.
- 2:51Speaker 1: Carol Fishman Cohen is founder of a company called I
- 2:55Speaker 1: Read Launch, which consults with dozens of big companies, including
- 2:58Speaker 1: IBM and more than Haley on programs to bring back
- 3:02Speaker 1: qualified people who have spent time out of the workforce.
- 3:05Speaker 1: She's based in Boston and joins us from our one
- 3:08Speaker 1: oh six point one FM AM radio studio there. Carol,
- 3:13Speaker 1: Welcome to Benchmark. Thanks for having me. Carol, Could you
- 3:16Speaker 1: please first tell us a little bit about your own
- 3:19Speaker 1: story and why you left your job years ago, or
- 3:22Speaker 1: how it wasn't really your choice, and how you got
- 3:24Speaker 1: a job again. I was working in investment banking in
- 3:29Speaker 1: the late eighties here in Boston for Drexel Burnham Lambert
- 3:32Speaker 1: in their Boston corporate finance group, and I was on
- 3:35Speaker 1: maternity leave with my first child in February of Drexel collapsed,
- 3:41Speaker 1: so I had no company to return to. That began
- 3:46Speaker 1: my career break. I ended up having three more children
- 3:49Speaker 1: in quick succession. Did some project work during that five
- 3:52Speaker 1: year period I was having more children, and then I
- 3:55Speaker 1: was completely out of the workforce for the following six
- 3:58Speaker 1: years home with them, And in two thousand and one
- 4:02Speaker 1: I returned to work at Bain Capital in their high
- 4:06Speaker 1: debt management group, in part because there were extractile people
- 4:10Speaker 1: working there. But you know, in two thousand and one,
- 4:13Speaker 1: no one was talking about this topic. H There were
- 4:16Speaker 1: no programs, there was no media attention, and I didn't
- 4:20Speaker 1: even know any other people who had gone back to
- 4:22Speaker 1: work after taking career breaks at that point. So I
- 4:25Speaker 1: felt isolated and without a game plan. But I made
- 4:29Speaker 1: some mistakes, but then I did get back to work
- 4:31Speaker 1: and I learned a lot too. Now, Carol, how long
- 4:34Speaker 1: did it take between you deciding after your fourth child,
- 4:39Speaker 1: I'm going to get back in and the opportunity at
- 4:42Speaker 1: Bain opening up? In other words, were you an example
- 4:45Speaker 1: of the phenomenon way describing or because you were in
- 4:48Speaker 1: financial markets it was a little easier. Well, I wouldn't
- 4:52Speaker 1: say it was easy at all, So I probably made
- 4:55Speaker 1: the decision. I'm thinking in year nine of my eleven
- 4:58Speaker 1: year career break. I had just taken on the two
- 5:02Speaker 1: year term of PTO president at my kids school, and
- 5:05Speaker 1: I remember thinking, when this term is over, I'm going
- 5:09Speaker 1: to go back to work. And I had no idea
- 5:11Speaker 1: how I was going to do it, but I just
- 5:13Speaker 1: kind of put that date in my mind. So that
- 5:16Speaker 1: was in nine, and then in two thousand I ended
- 5:19Speaker 1: up going to my fifteen year business school reunion and
- 5:24Speaker 1: I ran into someone there who I hadn't been in
- 5:27Speaker 1: touch with in years, and she had become a head hunter,
- 5:30Speaker 1: and so I told her that I had this finance
- 5:33Speaker 1: career and I was on career break and I was
- 5:35Speaker 1: thinking about going back. And about nine months later, she
- 5:39Speaker 1: came back to me with a job in the Boston
- 5:42Speaker 1: area that she said she felt was perfect for my
- 5:46Speaker 1: skill set. Now I I always get a laugh out
- 5:49Speaker 1: of that because I I think what skill set? What
- 5:52Speaker 1: she's talking about? The skill set that she remembered that
- 5:55Speaker 1: I had when we were sitting next to each other
- 5:57Speaker 1: as first years in nineteen eighty three. Uh So that's
- 6:01Speaker 1: when this whole idea of being frozen in time came
- 6:05Speaker 1: into my mind that people from the past, people with
- 6:07Speaker 1: whom you work or went to school, remember you as
- 6:10Speaker 1: you were. Uh, even if your sense of self has
- 6:13Speaker 1: diminished over time if you've been on career break, and
- 6:15Speaker 1: that was certainly the case with me. So that was
- 6:17Speaker 1: what really started it going. I didn't end up getting
- 6:20Speaker 1: that job, but it did get me back in job
- 6:23Speaker 1: search mode, and then I started getting in touch with people,
- 6:26Speaker 1: and people were very encouraging because they remembered me from before.
- 6:31Speaker 1: And one of the most junior guys on an investment
- 6:35Speaker 1: banking team that I had worked with at Drexel became
- 6:38Speaker 1: a managing director at Bain Capital in the eleven years
- 6:41Speaker 1: while I was on career break, and he's the one
- 6:43Speaker 1: who opened the door for me to go interview there.
- 6:45Speaker 1: He said, I can't get you a job, but why
- 6:47Speaker 1: don't you come in and talk to a few people.
- 6:50Speaker 1: But that doesn't talk about or include the time that
- 6:53Speaker 1: I spent having informational interviews and informal conversations with people.
- 6:57Speaker 1: And also I was trying to re up my skill set.
- 7:00Speaker 1: I had to resubscribe to the Wall Street Journal. I
- 7:04Speaker 1: had hadn't read it for years, and read it cover
- 7:07Speaker 1: to cover for a good six months before I felt
- 7:09Speaker 1: like I had a handle on what was going on
- 7:11Speaker 1: in the business world. Again. I had to, you know,
- 7:14Speaker 1: look at my old business school cases and deals that
- 7:17Speaker 1: I worked on and and refresh my idea of how
- 7:21Speaker 1: to make certain calculations, and also understand the new market. Um,
- 7:25Speaker 1: what were the new financial products? What why were we
- 7:27Speaker 1: not using certain old ones anymore? And then there there
- 7:31Speaker 1: was so much consolidation in the market that I had
- 7:33Speaker 1: to even think about what companies exist now and what
- 7:36Speaker 1: don't exist, and which ones had their name change and
- 7:38Speaker 1: who had acquired who, So all of that was going
- 7:41Speaker 1: on at the same time. So that's a lot of
- 7:44Speaker 1: homework to do. And did this happen during that nine
- 7:48Speaker 1: month period between when you met your old classmate and
- 7:52Speaker 1: when they reached out with a potential opportunity or was
- 7:55Speaker 1: this after the potential opportunity kind of kicked him land
- 8:00Speaker 1: into high gia. I was starting to think about going back,
- 8:04Speaker 1: and I was new I wanted to go back into
- 8:07Speaker 1: something in finance, And actually that in itself was a mistake.
- 8:10Speaker 1: I didn't do a whole new career assessment for myself.
- 8:13Speaker 1: I just thought I'd come from financial analysis. I'm going
- 8:16Speaker 1: back into it. Uh And and later I realized I
- 8:19Speaker 1: should have done more of a full assessment, but that
- 8:22Speaker 1: probably started. It probably started maybe a year before I
- 8:26Speaker 1: got the job. Carol, Let's roll forward fifteen years. Why
- 8:32Speaker 1: are dozens of companies now looking for working moms, stay
- 8:38Speaker 1: at home dad's or simply those people who are forty
- 8:42Speaker 1: and older who haven't been able to get back in.
- 8:45Speaker 1: Why are every Why is everybody from Booze Allen to
- 8:49Speaker 1: Morgan Stanley to Barkley's going after this labor pool. You know,
- 8:53Speaker 1: it's so interesting to hear you talk about it in
- 8:55Speaker 1: that way, because you know, we've been in the space
- 8:58Speaker 1: UM for over ten years, toiling away talking about the
- 9:02Speaker 1: virtues of the return to work population, and it feels
- 9:06Speaker 1: like all of a sudden, there is a lot of
- 9:09Speaker 1: attention on this issue and companies across different industry sectors
- 9:12Speaker 1: are starting to engage with this pool. If you look
- 9:15Speaker 1: at the history, the first formal return to work internship
- 9:19Speaker 1: programs started in two thousand and eight with Gold and Sacks.
- 9:22Speaker 1: JP Morgan added one in two thousand thirteen, and then
- 9:25Speaker 1: UM three more financial services companies added them in two
- 9:28Speaker 1: thousand fourteen, and now we have even more. So I
- 9:31Speaker 1: think what happened was in the financial services sector there
- 9:35Speaker 1: was this sense of urgency around not enough women in
- 9:39Speaker 1: mid to senior level roles. And that happened because those
- 9:42Speaker 1: companies are so old and they have seen so many
- 9:46Speaker 1: generations at generation after generation of their employees go through
- 9:50Speaker 1: all these different life stages, and then they've seen women
- 9:53Speaker 1: peel off at in each one, and so suddenly there
- 9:56Speaker 1: became this urgency, we don't have enough women at mid
- 9:58Speaker 1: to senior level roles, and that is what triggered a
- 10:02Speaker 1: lot of these programs in that sector. And then once
- 10:05Speaker 1: the program started, even skeptical hiring managers saw who was
- 10:09Speaker 1: coming in the door in terms of the caliber of
- 10:11Speaker 1: who was participating, and then they got interested too, and
- 10:15Speaker 1: the programs started to expand. Carol, one thing that really
- 10:18Speaker 1: struck me is that even though these programs have multiplied,
- 10:23Speaker 1: as Craig said, companies are much more interested in the past.
- 10:27Speaker 1: I was struck by something that Craig had written in
- 10:30Speaker 1: his recent story that there were, you know, hundreds and
- 10:32Speaker 1: hundreds of applicants for maybe just a couple dozen or
- 10:35Speaker 1: a handful of spots at some of these companies. Is
- 10:39Speaker 1: that a sign that there still are a lot more
- 10:43Speaker 1: people on the outside trying to get into these programs,
- 10:46Speaker 1: and there is you know, an actual supply of these
- 10:49Speaker 1: kinds of jobs that are available. Well, what I would
- 10:53Speaker 1: say is we're only at the beginning of companies setting
- 10:56Speaker 1: up these programs and expanding them. So what I relaunched,
- 10:59Speaker 1: we work with the biggest companies in the world, in
- 11:03Speaker 1: part because of the potential to scale UM grow the
- 11:06Speaker 1: programs across divisions domestically and internationally UM. But really there
- 11:11Speaker 1: are only a handful of companies that are running these programs.
- 11:14Speaker 1: If you look, we we keep a running list. I
- 11:16Speaker 1: think we're up to about seventy two globally of paid
- 11:20Speaker 1: career reentry programs around the world, formal corporate programs. But
- 11:24Speaker 1: in terms of the supply, if you look at Bureau
- 11:27Speaker 1: of Labor Statistics micro data, and you look at educated
- 11:31Speaker 1: mothers of prime working age, so women between the ages
- 11:34Speaker 1: of fifty four with children under eighteen who have a
- 11:37Speaker 1: bachelor's degree or higher. If you look at that demographic,
- 11:41Speaker 1: about there are about two point six million of them
- 11:44Speaker 1: who are not in the labor force, and studies show
- 11:47Speaker 1: us roughly eight of them are interested in returning after
- 11:53Speaker 1: taking a career break. So I think we are only
- 11:58Speaker 1: at the tip of the iceberg in terms of tapping
- 12:00Speaker 1: this population. And remember that it's this is a dynamic number,
- 12:05Speaker 1: so there are constantly people leaving the workforce to join
- 12:08Speaker 1: this pool and then leaving the school to rejoin the workforce.
- 12:11Speaker 1: So we always have this fresh supply of roughly a
- 12:14Speaker 1: little over two million educated mothers of prime working age
- 12:17Speaker 1: who could participate in these programs. And that doesn't even
- 12:20Speaker 1: count the women and men who are taking career breaks
- 12:23Speaker 1: for reasons that have nothing to do with childcare, could
- 12:26Speaker 1: be elder care or other reasons. Carol Craig and others
- 12:30Speaker 1: here at Bloomberg have written about the skills mismatch more broadly,
- 12:35Speaker 1: and we've heard some CEOs complain about that. Now you've
- 12:39Speaker 1: talked about the impetus for some big companies to get
- 12:42Speaker 1: more women into executive ranks. How does that dovetail with
- 12:47Speaker 1: the skills mismatch that a lot of employees are starting
- 12:50Speaker 1: to complain increasingly volubly about. Are you talking mostly about
- 12:56Speaker 1: skills mismatch on the technical side or something more broad
- 13:00Speaker 1: than that. Technology would be one example and Craig feel
- 13:04Speaker 1: free to jump in here in a story of yours
- 13:06Speaker 1: that I edited a year or two ago. I believe
- 13:08Speaker 1: he was citing Boeing for example, but it certainly wasn't
- 13:11Speaker 1: limited to air space. I think what companies find, correct
- 13:16Speaker 1: me if I'm wrong, Carol, is that these people, the
- 13:19Speaker 1: reason they have internships is that these returners, as Carol
- 13:22Speaker 1: calls them, can learn on the job. And what they
- 13:25Speaker 1: find is, at least in finance, skills are still pretty sharp.
- 13:30Speaker 1: That some things have changed, but not a lot, and
- 13:33Speaker 1: it doesn't take that much time for these people to
- 13:35Speaker 1: get up to speed. Is that your experience, Carol, Yeah,
- 13:39Speaker 1: it's really interesting that you say this, because we've now
- 13:41Speaker 1: heard people say across industry sectors, like the fundamental principles
- 13:46Speaker 1: of multivarianable statistics analysis have not changed, only the tools
- 13:51Speaker 1: to interpret them, or you know, the fundamental ways that
- 13:55Speaker 1: you analyze risk and for certain financial products have not changed,
- 13:59Speaker 1: but only some of the software that you use in
- 14:03Speaker 1: order to do the analysis has changed. So we have
- 14:05Speaker 1: heard that. Let me just take the most extreme example,
- 14:09Speaker 1: and that would be people who are on long career
- 14:12Speaker 1: breaks from I T or engineering careers, because that's the
- 14:16Speaker 1: other area where we're doing a lot of work. And
- 14:19Speaker 1: at this point we have fourteen huge companies that will
- 14:24Speaker 1: all soon be eighteen that are part of an initiative
- 14:27Speaker 1: we co lead with the Society of Women Engineers called
- 14:29Speaker 1: the STEM re Entry Task Force, and all of those
- 14:32Speaker 1: companies are running paid re entry internship programs for returning
- 14:37Speaker 1: technical professionals. And these are people who've been out of
- 14:40Speaker 1: the workforce for years and years, so oftentimes they need
- 14:43Speaker 1: to take some kind of formal coursework in order to
- 14:46Speaker 1: have their skills updated to the point where they're viable candidates.
- 14:50Speaker 1: We have an unemployment right in this country of full
- 14:53Speaker 1: point one. What happens to the demographic phenomenon you're describing
- 15:00Speaker 1: next time the economy slows. Current expansion is the third
- 15:03Speaker 1: largest on record. It's going to end at some point.
- 15:06Speaker 1: So look, this is a high caliber labor pool that
- 15:09Speaker 1: companies looking for top talent should tap regardless of the
- 15:13Speaker 1: status of the economy. The mid career returned to work
- 15:17Speaker 1: internship programs at big companies are getting great results. Of
- 15:23Speaker 1: the participants in these programs are getting hired, So companies
- 15:26Speaker 1: should aim to attract the best candidates from the return
- 15:29Speaker 1: to workpool, just like any other talent pool. Carol, we're
- 15:33Speaker 1: out of time and we'll have to leave it there,
- 15:35Speaker 1: but this will be a really fascinating issue to see
- 15:38Speaker 1: how it develops in the coming years, especially if we
- 15:41Speaker 1: do have a downturn. Carol Fishman Cohen Craig, tourist, Thanks
- 15:44Speaker 1: so much for joining us today on Benchmark. Thank you
- 15:47Speaker 1: for having me. Benchmark will be back next week and
- 15:53Speaker 1: until then, you can find us on the Bloomberg terminal,
- 15:55Speaker 1: Bloomberg dot com, are Bloomberg app, as well as on
- 15:58Speaker 1: Apple Podcasts, pocket Cast, and Stitcher. While you're there, take
- 16:02Speaker 1: a minute to rate and review the show so more
- 16:04Speaker 1: listeners can find us and let us know what you
- 16:06Speaker 1: thought of the show. You can follow me on Twitter
- 16:09Speaker 1: at at Scott Landman. Craig is at at s Taurus.
- 16:12Speaker 1: Reporter Dan you are at most on the School Echo
- 16:17Speaker 1: and our guest Carol you are at. Benchmark is produced
- 16:21Speaker 1: by Sarah Patterson with the head of Bloomberg Podcast is
- 16:24Speaker 1: Francesco Levie. Thanks for listening. To see you next time.