Latest / Gil I Am / Murdered Insurance CEO Had Deployed an AI to Automatically Deny Benefits for Sick People
Transcript
- 0:00Speaker 1: Murdered insurance ceo had deployed an AI to automatically deny
- 0:03Speaker 1: benefits for sick people just over a year before United
- 0:07Speaker 1: Healthcare CEO Brian Thompson was murdered. This week in midtown Manhattan,
- 0:10Speaker 1: a lawsuit filed against the insurance giant he Helm revealed
- 0:13Speaker 1: just how DRACONI and its claims denying process had become.
- 0:17Speaker 1: Last November, the estates of two former UHC patients filed
- 0:21Speaker 1: suit in Minnesota alleging that the insurer used an AI
- 0:23Speaker 1: algorithm to deny and override claims to elderly patients that
- 0:27Speaker 1: had been approved by their doctors. The algorithm in question,
- 0:30Speaker 1: known as nh predict, allegedly had a ninety percent error rate, and,
- 0:34Speaker 1: according to the families of the two deceased men who
- 0:36Speaker 1: filed the suit, UHC knew it. As that lawsuit made
- 0:40Speaker 1: its way through the courts. Anger regarding the massive insurers
- 0:43Speaker 1: predilection towards denying claims has only grown, and speculation about
- 0:47Speaker 1: the assassin's motive suggests that he may have been among
- 0:49Speaker 1: those upset with uhc's coverage. Though we don't yet know
- 0:52Speaker 1: the identity of the person who shot Thompson, Nora's reasoning
- 0:55Speaker 1: reports claimed that he wrote the words deny, defend, and
- 0:58Speaker 1: depose on the shell case of the bullets used to
- 1:01Speaker 1: shoot the CEO, a message that makes it sound a
- 1:03Speaker 1: lot like the killer was aggrieved against the insurance industry's
- 1:06Speaker 1: aggressive denials of coverage to sick patients. Beyond the shooter's
- 1:10Speaker 1: own motives, it's clear from the shockingly celebratory reaction online
- 1:14Speaker 1: to Thompson's murder that anger about the American insurance and
- 1:16Speaker 1: healthcare system has reached the point of literal bloodlust. As
- 1:20Speaker 1: the American Prospects so aptly put it, only about fifty
- 1:23Speaker 1: million customers of America's reigning medical monopoly might have a
- 1:26Speaker 1: motive to exact revenge upon the United Healthcare CEO, and
- 1:30Speaker 1: the alarming cruelty of the claims around the company's AI algorithm,
- 1:34Speaker 1: we ask the company whether it's still using it, but
- 1:36Speaker 1: received no immediate reply. Purple