Latest / Wedding Pros who are ready to grow - with Becca Pountney / Wedding Business Strategies Inspired by Disney with Ashley Ebert

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Wedding Business Strategies Inspired by Disney with Ashley Ebert · Wedding Pros who are ready to grow - with Becca Pountney

• 0:00
  I
• 0:00
  agree.
• 0:00
  I
• 0:01
  agree.
• 0:01
  There's
• 0:01
  absolutely
• 0:02
  a
• 0:02
  lesson
• 0:02
  here
• 0:02
  of,
• 0:03
  like,
• 0:03
  let
• 0:03
  competition
• 0:04
  better
• 0:05
  you.
• 0:05
  And
• 0:05
  you
• 0:06
  just
• 0:06
  should
• 0:06
  never
• 0:06
  say
• 0:07
  stay
• 0:07
  stagnant.
• 0:08
  Because
• 0:08
  if,
• 0:08
  if
• 0:09
  Disney
• 0:09
  doesn't
• 0:09
  have
• 0:10
  to,
• 0:10
  like,
• 0:10
  you
• 0:11
  know,
• 0:11
  and
• 0:11
  they
• 0:11
  still
• 0:12
  choose
• 0:12
  to
• 0:12
  move
• 0:13
  and
• 0:13
  make
• 0:13
  these
• 0:13
  decisions
• 0:14
  and
• 0:14
  again,
• 0:15
  get
• 0:15
  into
• 0:15
  the
• 0:16
  mind
• 0:16
  of
• 0:16
  their
• 0:16
  buyer
• 0:17
  and
• 0:17
  how
• 0:17
  can
• 0:17
  they
• 0:17
  serve
• 0:18
  them
• 0:18
  and
• 0:18
  show
• 0:18
  up
• 0:19
  and
• 0:19
  get
• 0:19
  them
• 0:20
  excited?
• 0:20
  Like,
• 0:21
  shouldn't
• 0:21
  we
• 0:21
  be
• 0:21
  that
• 0:22
  excited
• 0:22
  for
• 0:22
  the
• 0:22
  people
• 0:23
  that
• 0:23
  we
• 0:23
  serve
• 0:23
  and
• 0:23
  take
• 0:23
  care
• 0:24
  of?
• 0:24
  And
• 0:24
  if
• 0:24
  somebody
• 0:24
  knew.
• 0:25
  I'm
• 0:25
  Becca
• 0:25
  Poutney,
• 0:26
  wedding
• 0:26
  business
• 0:26
  marketing
• 0:27
  expert,
• 0:27
  speaker
• 0:28
  and
• 0:28
  blogger,
• 0:28
  and
• 0:29
  you're
• 0:29
  listening
• 0:29
  to
• 0:29
  the
• 0:29
  wedding
• 0:30
  pros
• 0:30
  who
• 0:30
  are
• 0:30
  Ready
• 0:31
  to
• 0:31
  grow
• 0:31
  podc.
• 0:32
  I'm
• 0:33
  here
• 0:33
  to
• 0:33
  share
• 0:33
  with
• 0:33
  you
• 0:33
  actionable
• 0:34
  tips,
• 0:34
  strategies
• 0:35
  and
• 0:35
  real
• 0:36
  life
• 0:36
  examples
• 0:36
  to
• 0:37
  help
• 0:37
  you
• 0:37
  take
• 0:37
  your
• 0:37
  wedding
• 0:38
  business
• 0:38
  to
• 0:38
  the
• 0:38
  next
• 0:39
  level.
• 0:39
  If
• 0:40
  you
• 0:40
  are
• 0:40
  an
• 0:40
  ambitious
• 0:41
  wedding
• 0:41
  business
• 0:41
  owner
• 0:42
  that
• 0:42
  wants
• 0:42
  to
• 0:42
  take
• 0:42
  your
• 0:43
  passion
• 0:43
  and
• 0:43
  use
• 0:43
  it
• 0:44
  to
• 0:44
  build
• 0:44
  a
• 0:44
  profitable,
• 0:45
  sustainable
• 0:45
  business
• 0:46
  doing
• 0:46
  what
• 0:46
  you
• 0:47
  love,
• 0:47
  then
• 0:47
  you're
• 0:47
  in
• 0:47
  the
• 0:48
  right
• 0:48
  place.
• 0:49
  Let's
• 0:49
  get
• 0:49
  going
• 0:49
  with
• 0:49
  today's
• 0:50
  episode.
• 0:51
  Today
• 0:51
  I'm
• 0:52
  chatting
• 0:52
  with
• 0:52
  founder
• 0:53
  of
• 0:53
  the
• 0:53
  Abundance
• 0:53
  Group,
• 0:53
  Ashley
• 0:54
  Ebert.
• 0:54
  Having
• 0:55
  scaled
• 0:55
  her
• 0:55
  wedding
• 0:55
  planning
• 0:56
  business
• 0:56
  to
• 0:56
  a
• 0:56
  team
• 0:56
  of
• 0:57
  over
• 0:57
  30
• 0:57
  planners
• 0:58
  across
• 0:58
  seven
• 0:58
  locations,
• 0:59
  she
• 0:59
  now
• 0:59
  supports
• 1:00
  other
• 1:00
  wedding
• 1:00
  pros
• 1:01
  to
• 1:01
  scale.
• 1:01
  But
• 1:01
  today's
• 1:02
  conversation
• 1:02
  is
• 1:03
  going
• 1:03
  to
• 1:03
  take
• 1:03
  us
• 1:03
  in
• 1:03
  a
• 1:03
  totally
• 1:04
  different
• 1:04
  direction
• 1:05
  as
• 1:05
  I
• 1:05
  recently
• 1:05
  discovered
• 1:06
  that
• 1:06
  me
• 1:06
  and
• 1:06
  Ashley
• 1:07
  have
• 1:07
  a
• 1:07
  very
• 1:07
  big
• 1:08
  shared
• 1:08
  love
• 1:08
  of
• 1:09
  Disney.
• 1:09
  So
• 1:10
  today
• 1:10
  we're
• 1:10
  going
• 1:10
  to
• 1:10
  be
• 1:11
  geeking
• 1:11
  out
• 1:11
  over
• 1:11
  all
• 1:12
  things
• 1:12
  Disney
• 1:12
  and
• 1:13
  discover
• 1:13
  the
• 1:13
  business
• 1:13
  practices
• 1:14
  that
• 1:14
  you
• 1:14
  can
• 1:15
  learn
• 1:15
  from
• 1:15
  the
• 1:15
  happiest
• 1:16
  place
• 1:16
  on
• 1:16
  earth.
• 1:17
  So
• 1:17
  I
• 1:17
  cannot
• 1:18
  wait
• 1:18
  to
• 1:18
  get
• 1:18
  into
• 1:18
  this
• 1:18
  discussion.
• 1:19
  I've
• 1:19
  recorded
• 1:19
  a
• 1:20
  lot
• 1:20
  of
• 1:20
  these
• 1:20
  episodes
• 1:21
  and
• 1:21
  this
• 1:21
  is
• 1:21
  one
• 1:22
  that
• 1:22
  I'm
• 1:22
  very
• 1:22
  excited
• 1:23
  about.
• 1:23
  Ashley,
• 1:23
  welcome
• 1:24
  to
• 1:24
  the
• 1:24
  podcast.
• 1:25
  Yay.
• 1:25
  I'm
• 1:26
  so
• 1:26
  excited.
• 1:28
  I
• 1:28
  am
• 1:28
  also
• 1:29
  incredibly
• 1:29
  excited.
• 1:30
  And
• 1:30
  when
• 1:30
  I
• 1:30
  realized
• 1:31
  that
• 1:31
  you
• 1:31
  were
• 1:31
  as
• 1:31
  big
• 1:32
  about
• 1:32
  Disney
• 1:32
  as
• 1:32
  I
• 1:33
  was
• 1:33
  and
• 1:33
  as
• 1:33
  big
• 1:34
  about
• 1:34
  weddings
• 1:34
  and
• 1:34
  helping
• 1:35
  pros
• 1:35
  as
• 1:35
  I
• 1:35
  was,
• 1:35
  I
• 1:36
  was
• 1:36
  like,
• 1:36
  we
• 1:36
  need
• 1:36
  to
• 1:36
  be
• 1:37
  friends
• 1:37
  and
• 1:37
  we
• 1:37
  need
• 1:37
  to
• 1:37
  talk
• 1:38
  about
• 1:38
  it
• 1:38
  on
• 1:38
  the
• 1:38
  podcast.
• 1:39
  So
• 1:39
  we
• 1:39
  are
• 1:39
  going
• 1:39
  to
• 1:39
  start
• 1:40
  not
• 1:40
  by
• 1:41
  talking
• 1:41
  about
• 1:41
  your
• 1:41
  business
• 1:42
  history
• 1:42
  because
• 1:43
  that's
• 1:43
  not
• 1:43
  what
• 1:43
  we're
• 1:43
  here
• 1:43
  for.
• 1:44
  Today
• 1:44
  I
• 1:44
  want
• 1:44
  to
• 1:44
  talk
• 1:44
  about
• 1:45
  your
• 1:45
  Disney
• 1:45
  history.
• 1:46
  So
• 1:46
  I
• 1:46
  want
• 1:46
  to
• 1:46
  know
• 1:47
  when
• 1:47
  your
• 1:48
  personal
• 1:48
  love
• 1:48
  of
• 1:48
  Disney,
• 1:49
  and
• 1:49
  particularly
• 1:49
  the
• 1:50
  Disney
• 1:50
  parks
• 1:50
  began.
• 1:51
  Oh,
• 1:52
  man,
• 1:52
  when
• 1:52
  did
• 1:53
  I
• 1:53
  not
• 1:53
  love
• 1:53
  Disney?
• 1:55
  So,
• 1:55
  gosh,
• 1:56
  I
• 1:57
  think,
• 1:57
  I
• 1:57
  mean,
• 1:57
  I've
• 1:58
  always,
• 1:58
  when
• 1:59
  I
• 1:59
  was
• 1:59
  a
• 1:59
  kid,
• 1:59
  I
• 1:59
  was
• 1:59
  grew,
• 2:00
  I'm
• 2:00
  an
• 2:00
  80s
• 2:00
  baby,
• 2:01
  grew
• 2:01
  up
• 2:01
  in
• 2:01
  the
• 2:01
  90s.
• 2:02
  So
• 2:02
  I
• 2:02
  was,
• 2:02
  I
• 2:03
  always
• 2:03
  watched
• 2:03
  Disney
• 2:04
  movies.
• 2:04
  My
• 2:05
  grandma,
• 2:05
  who
• 2:05
  was
• 2:05
  a
• 2:06
  huge
• 2:06
  influence
• 2:07
  in
• 2:07
  my
• 2:07
  life,
• 2:07
  loved
• 2:08
  Disney.
• 2:08
  So
• 2:08
  we
• 2:09
  would
• 2:09
  watch
• 2:09
  movies
• 2:09
  together
• 2:10
  and
• 2:11
  I
• 2:11
  went
• 2:11
  to
• 2:11
  the
• 2:11
  parks,
• 2:12
  you
• 2:13
  know,
• 2:13
  I
• 2:13
  live
• 2:13
  in
• 2:13
  Minnesota,
• 2:14
  so
• 2:14
  It's
• 2:14
  about
• 2:14
  a
• 2:15
  2
• 2:15
  1/2,
• 2:15
  3
• 2:15
  hour
• 2:16
  plane
• 2:16
  ride
• 2:16
  to
• 2:16
  Florida.
• 2:17
  So
• 2:17
  my
• 2:18
  family
• 2:18
  and
• 2:18
  I
• 2:18
  would
• 2:18
  go.
• 2:19
  I
• 2:19
  probably
• 2:19
  went,
• 2:20
  I
• 2:20
  don't
• 2:20
  know,
• 2:20
  three
• 2:20
  or
• 2:21
  four
• 2:21
  times
• 2:21
  since
• 2:21
  I
• 2:21
  was
• 2:22
  a
• 2:22
  kid.
• 2:22
  And
• 2:22
  it's.
• 2:23
  There's
• 2:23
  just
• 2:23
  nothing
• 2:24
  like
• 2:24
  it.
• 2:24
  And
• 2:25
  it
• 2:25
  has
• 2:25
  not
• 2:25
  changed
• 2:26
  at
• 2:26
  all
• 2:26
  as
• 2:27
  an
• 2:27
  adult
• 2:28
  experiencing
• 2:28
  it.
• 2:29
  It's
• 2:29
  just
• 2:29
  magic
• 2:30
  and
• 2:30
  joy
• 2:30
  and
• 2:31
  it's
• 2:31
  a.
• 2:31
  And
• 2:31
  like
• 2:31
  I
• 2:32
  say,
• 2:32
  I
• 2:32
  think
• 2:32
  it's
• 2:32
  just
• 2:32
  always
• 2:33
  been
• 2:33
  in
• 2:33
  my
• 2:34
  bones.
• 2:34
  My
• 2:35
  husband
• 2:35
  is
• 2:35
  funny
• 2:36
  because
• 2:36
  he
• 2:36
  had
• 2:36
  never
• 2:37
  been
• 2:37
  as
• 2:37
  a
• 2:37
  kid
• 2:38
  and
• 2:39
  probably
• 2:39
  like,
• 2:39
  well,
• 2:40
  Henley,
• 2:40
  my
• 2:40
  daughter
• 2:41
  is
• 2:42
  seven
• 2:42
  and
• 2:42
  a
• 2:42
  half,
• 2:43
  and
• 2:43
  my
• 2:43
  Disney
• 2:45
  nerdiness
• 2:45
  did
• 2:46
  not
• 2:46
  fully
• 2:46
  come
• 2:46
  out
• 2:47
  until
• 2:47
  she
• 2:47
  was
• 2:47
  like
• 2:48
  four
• 2:48
  or
• 2:48
  five.
• 2:49
  We
• 2:49
  started
• 2:49
  to
• 2:50
  go
• 2:50
  to
• 2:50
  the
• 2:50
  parks
• 2:50
  and
• 2:50
  I
• 2:51
  was
• 2:51
  like,
• 2:51
  okay.
• 2:52
  So
• 2:52
  Nate
• 2:52
  went
• 2:53
  and
• 2:53
  he
• 2:53
  said
• 2:53
  to
• 2:54
  me,
• 2:54
  oh,
• 2:54
  my
• 2:54
  gosh,
• 2:54
  Becca,
• 2:55
  you're
• 2:55
  gonna
• 2:55
  die.
• 2:56
  He
• 2:56
  has
• 2:56
  never
• 2:57
  been.
• 2:57
  And
• 2:57
  there's
• 2:58
  like
• 2:58
  a
• 2:58
  very
• 2:59
  small.
• 3:00
  I
• 3:00
  use
• 3:00
  amusement
• 3:01
  park
• 3:01
  with
• 3:01
  like
• 3:02
  a
• 3:02
  very,
• 3:03
  you
• 3:03
  know,
• 3:04
  very
• 3:05
  not
• 3:05
  good
• 3:05
  guy.
• 3:05
  Like,
• 3:06
  it's
• 3:06
  very
• 3:06
  small,
• 3:07
  but
• 3:07
  there's
• 3:07
  a
• 3:07
  small
• 3:08
  place
• 3:08
  called
• 3:08
  Valley
• 3:09
  Fair
• 3:09
  in
• 3:09
  Minnesota.
• 3:10
  And
• 3:10
  he's
• 3:10
  like,
• 3:10
  isn't
• 3:10
  it
• 3:11
  just
• 3:11
  like
• 3:11
  a
• 3:11
  glorified
• 3:11
  Valley
• 3:12
  fair?
• 3:12
  And
• 3:12
  I
• 3:13
  was
• 3:13
  like,
• 3:13
  you
• 3:13
  take
• 3:14
  that
• 3:14
  out
• 3:14
  of
• 3:14
  your
• 3:14
  mouth.
• 3:15
  No.
• 3:16
  And
• 3:17
  so
• 3:17
  he
• 3:17
  had
• 3:17
  never
• 3:18
  been.
• 3:18
  So
• 3:18
  then
• 3:18
  he.
• 3:18
  He
• 3:18
  goes
• 3:19
  and
• 3:19
  he
• 3:19
  was
• 3:19
  like,
• 3:19
  oh,
• 3:20
  okay,
• 3:21
  I
• 3:21
  get
• 3:21
  it
• 3:22
  now.
• 3:23
  So
• 3:23
  then
• 3:23
  he
• 3:23
  basically,
• 3:24
  like,
• 3:24
  opened
• 3:24
  the
• 3:24
  floodgates
• 3:25
  to
• 3:25
  them.
• 3:26
  If
• 3:26
  he
• 3:26
  loved
• 3:27
  it,
• 3:27
  I
• 3:27
  could
• 3:27
  really
• 3:27
  show
• 3:28
  my
• 3:28
  crazy
• 3:29
  Disney
• 3:30
  side.
• 3:30
  So
• 3:30
  that's
• 3:31
  kind
• 3:31
  of
• 3:31
  like
• 3:31
  the
• 3:31
  history
• 3:32
  behind
• 3:32
  it.
• 3:32
  But
• 3:32
  it's
• 3:32
  just,
• 3:33
  yeah,
• 3:33
  always
• 3:33
  been
• 3:34
  in
• 3:34
  my
• 3:34
  family
• 3:35
  and
• 3:35
  now
• 3:35
  very
• 3:36
  excited.
• 3:36
  That's
• 3:37
  a
• 3:37
  huge
• 3:37
  part
• 3:37
  of
• 3:38
  my,
• 3:38
  you
• 3:38
  know,
• 3:39
  Nate
• 3:39
  Henley.
• 3:39
  And
• 3:39
  I
• 3:40
  love
• 3:40
  that.
• 3:40
  And
• 3:40
  it
• 3:40
  does
• 3:40
  change
• 3:41
  because
• 3:41
  for
• 3:42
  me,
• 3:42
  it's
• 3:42
  exactly
• 3:42
  the
• 3:42
  same.
• 3:43
  So
• 3:43
  as
• 3:43
  a
• 3:43
  child,
• 3:44
  I
• 3:44
  grew
• 3:44
  up,
• 3:44
  we
• 3:45
  took
• 3:45
  a
• 3:45
  couple
• 3:45
  of
• 3:45
  big
• 3:46
  family
• 3:46
  holidays
• 3:47
  over
• 3:47
  to
• 3:47
  Florida.
• 3:47
  Obviously
• 3:48
  it's
• 3:48
  a
• 3:48
  long
• 3:48
  way
• 3:48
  from.
• 3:49
  For
• 3:49
  in
• 3:49
  the
• 3:49
  uk,
• 3:49
  but
• 3:50
  it's
• 3:50
  kind
• 3:50
  of
• 3:50
  a
• 3:50
  rite
• 3:50
  of
• 3:51
  passage
• 3:51
  as
• 3:51
  a
• 3:51
  child
• 3:52
  here
• 3:52
  that
• 3:52
  you
• 3:52
  get
• 3:52
  to
• 3:52
  go
• 3:53
  to
• 3:53
  Florida,
• 3:53
  to
• 3:53
  Disney.
• 3:54
  And
• 3:54
  I
• 3:54
  loved
• 3:54
  it.
• 3:55
  But
• 3:55
  nothing
• 3:56
  beat
• 3:56
  the
• 3:57
  day
• 3:57
  I
• 3:57
  took
• 3:57
  my
• 3:57
  kids
• 3:58
  to
• 3:58
  Disney.
• 3:58
  It
• 3:59
  was
• 3:59
  like,
• 3:59
  took
• 4:00
  Disney
• 4:00
  up
• 4:01
  a
• 4:01
  notch
• 4:01
  because
• 4:01
  now
• 4:02
  not
• 4:02
  only
• 4:02
  are
• 4:02
  you
• 4:02
  reliving
• 4:03
  your
• 4:03
  own
• 4:03
  childhood
• 4:03
  memories,
• 4:04
  but
• 4:04
  you're
• 4:04
  getting
• 4:04
  to
• 4:05
  give
• 4:06
  your
• 4:06
  own
• 4:06
  children
• 4:07
  memories
• 4:07
  as
• 4:08
  well.
• 4:08
  Isn't
• 4:08
  that
• 4:08
  an
• 4:08
  incredible
• 4:09
  feeling?
• 4:09
  100%.
• 4:10
  And
• 4:11
  people
• 4:11
  always
• 4:11
  say,
• 4:11
  like,
• 4:12
  I
• 4:12
  know
• 4:12
  I'm
• 4:12
  sure
• 4:12
  we're
• 4:12
  going
• 4:13
  to
• 4:13
  get
• 4:13
  into,
• 4:13
  like,
• 4:13
  Disney
• 4:13
  adults
• 4:14
  and
• 4:14
  like,
• 4:14
  the
• 4:14
  belief
• 4:15
  around
• 4:15
  Disney
• 4:15
  adults.
• 4:16
  But
• 4:17
  there's
• 4:17
  nothing
• 4:17
  like
• 4:18
  the
• 4:18
  joy
• 4:18
  you
• 4:18
  feel
• 4:19
  as
• 4:19
  a
• 4:19
  kid,
• 4:19
  like,
• 4:20
  just
• 4:20
  complete
• 4:21
  and
• 4:21
  utter,
• 4:22
  like,
• 4:22
  unabashed,
• 4:24
  beautiful
• 4:24
  optimism
• 4:26
  joy.
• 4:27
  But
• 4:27
  then
• 4:27
  as
• 4:27
  you
• 4:28
  have
• 4:28
  kids
• 4:29
  there's
• 4:29
  this
• 4:30
  human,
• 4:30
  you
• 4:30
  know,
• 4:31
  for
• 4:31
  me,
• 4:31
  I
• 4:31
  have
• 4:31
  just
• 4:32
  hen
• 4:32
  and,
• 4:32
  you
• 4:32
  know,
• 4:32
  there's
• 4:33
  this
• 4:33
  human
• 4:33
  I
• 4:33
  love
• 4:33
  more
• 4:34
  than
• 4:34
  life
• 4:34
  that
• 4:35
  now
• 4:35
  I
• 4:35
  can
• 4:35
  literally
• 4:36
  see
• 4:36
  the
• 4:36
  gleam
• 4:37
  in
• 4:37
  her
• 4:37
  eye
• 4:37
  when
• 4:37
  she
• 4:37
  experiences
• 4:38
  it.
• 4:38
  And
• 4:39
  it's
• 4:39
  tenfold
• 4:39
  of
• 4:40
  what
• 4:40
  my
• 4:40
  experience
• 4:41
  was,
• 4:41
  because
• 4:42
  it's
• 4:42
  your
• 4:42
  baby
• 4:43
  having
• 4:43
  that.
• 4:43
  And
• 4:44
  it's
• 4:44
  just
• 4:44
  like
• 4:44
  it's
• 4:45
  compounded
• 4:45
  and.
• 4:46
  Absolutely.
• 4:47
  I
• 4:47
  100%
• 4:48
  agree.
• 4:48
  I
• 4:49
  abs
• 4:49
  like
• 4:49
  I
• 4:50
  have
• 4:50
  grown
• 4:50
  to
• 4:50
  love
• 4:51
  Disney
• 4:51
  more
• 4:51
  because
• 4:51
  of
• 4:52
  that.
• 4:52
  And
• 4:52
  I
• 4:52
  know
• 4:52
  we're
• 4:52
  going
• 4:52
  to
• 4:53
  get
• 4:53
  into,
• 4:53
  like,
• 4:53
  the
• 4:53
  business
• 4:53
  side
• 4:54
  and
• 4:55
  how
• 4:55
  they,
• 4:55
  you
• 4:55
  know,
• 4:55
  treat
• 4:56
  their
• 4:56
  customers.
• 4:56
  And
• 4:57
  again,
• 4:57
  as
• 4:57
  a
• 4:57
  business
• 4:57
  owner,
• 4:58
  again,
• 4:59
  compound,
• 4:59
  love
• 4:59
  it
• 4:59
  even
• 5:00
  more
• 5:00
  because
• 5:00
  I
• 5:00
  see
• 5:00
  really,
• 5:01
  the
• 5:01
  heart
• 5:01
  behind
• 5:02
  what
• 5:02
  they
• 5:02
  do.
• 5:02
  Yeah,
• 5:02
  that's
• 5:03
  exactly
• 5:03
  what
• 5:03
  I
• 5:03
  was
• 5:03
  going
• 5:03
  to
• 5:04
  say.
• 5:04
  Because
• 5:04
  although
• 5:05
  we
• 5:05
  can
• 5:05
  say,
• 5:05
  yeah,
• 5:06
  we
• 5:06
  can
• 5:06
  see
• 5:06
  it
• 5:06
  in
• 5:06
  our
• 5:06
  child's
• 5:07
  eyes,
• 5:07
  as
• 5:07
  business
• 5:08
  owners,
• 5:08
  we
• 5:08
  also
• 5:09
  know
• 5:09
  that
• 5:09
  that's
• 5:09
  not
• 5:09
  accidental.
• 5:10
  It's
• 5:10
  the
• 5:11
  choices
• 5:11
  that
• 5:11
  the
• 5:11
  company
• 5:11
  have
• 5:12
  made,
• 5:12
  every
• 5:13
  little
• 5:13
  detail,
• 5:13
  the
• 5:14
  way
• 5:14
  they
• 5:14
  pay
• 5:14
  attention
• 5:14
  to
• 5:15
  everything
• 5:15
  that
• 5:15
  we'll
• 5:15
  get
• 5:15
  into
• 5:16
  shortly
• 5:16
  that
• 5:17
  makes
• 5:17
  that
• 5:17
  happen.
• 5:18
  There
• 5:18
  is
• 5:18
  definitely
• 5:18
  no
• 5:19
  accident
• 5:19
  behind
• 5:20
  Disney.
• 5:20
  Everything
• 5:21
  is
• 5:21
  perfectly
• 5:21
  cur
• 5:22
  and
• 5:22
  perfectly
• 5:23
  planned.
• 5:23
  Now,
• 5:23
  before
• 5:23
  we
• 5:24
  get
• 5:24
  into
• 5:24
  the
• 5:24
  business
• 5:24
  side
• 5:24
  of
• 5:25
  things,
• 5:25
  there's
• 5:25
  a
• 5:25
  couple
• 5:25
  of
• 5:25
  things
• 5:25
  I
• 5:26
  need
• 5:26
  to
• 5:26
  know
• 5:26
  as
• 5:27
  a
• 5:27
  fellow
• 5:27
  Disney
• 5:27
  lover.
• 5:28
  I
• 5:28
  want
• 5:28
  to
• 5:28
  know,
• 5:29
  first
• 5:29
  of
• 5:29
  all,
• 5:29
  what's
• 5:29
  your
• 5:30
  favorite
• 5:30
  park
• 5:30
  in
• 5:31
  Florida?
• 5:34
  So
• 5:34
  worst
• 5:34
  answer
• 5:35
  ever
• 5:35
  is
• 5:35
  they're
• 5:35
  like,
• 5:36
  I
• 5:36
  like
• 5:36
  them
• 5:36
  all
• 5:36
  for
• 5:36
  different
• 5:36
  reasons.
• 5:37
  So
• 5:37
  I
• 5:38
  love,
• 5:39
  you
• 5:39
  know,
• 5:40
  they're
• 5:40
  all
• 5:40
  great.
• 5:41
  I
• 5:41
  love
• 5:41
  Magic
• 5:41
  Kingdom
• 5:42
  the
• 5:42
  most.
• 5:42
  Nostalgia.
• 5:43
  Like,
• 5:43
  the
• 5:44
  castle
• 5:44
  my
• 5:45
  husband
• 5:45
  and
• 5:45
  I
• 5:45
  have
• 5:46
  talked
• 5:46
  about,
• 5:46
  like,
• 5:46
  what's
• 5:46
  your
• 5:46
  favorite
• 5:47
  place
• 5:47
  on
• 5:48
  the
• 5:48
  planet?
• 5:48
  And
• 5:48
  I'm
• 5:48
  like,
• 5:48
  main
• 5:49
  street,
• 5:49
  like,
• 5:49
  what?
• 5:50
  Like,
• 5:50
  by
• 5:51
  far,
• 5:51
  like,
• 5:52
  even
• 5:52
  more
• 5:52
  than
• 5:52
  my
• 5:52
  bed
• 5:53
  in
• 5:53
  my
• 5:53
  house.
• 5:53
  And
• 5:53
  I
• 5:53
  love
• 5:53
  my
• 5:53
  house.
• 5:55
  Who
• 5:56
  put
• 5:56
  me
• 5:56
  on
• 5:56
  Main
• 5:56
  Street?
• 5:57
  And
• 5:57
  I'm
• 5:57
  happy,
• 5:58
  but,
• 5:58
  like,
• 5:59
  walking
• 5:59
  around
• 5:59
  the
• 5:59
  corner,
• 6:00
  seeing
• 6:00
  the
• 6:00
  castle,
• 6:01
  like,
• 6:01
  just
• 6:02
  it
• 6:02
  being
• 6:02
  right
• 6:03
  there,
• 6:03
  it's
• 6:03
  just.
• 6:04
  I
• 6:04
  don't
• 6:04
  know.
• 6:04
  There's.
• 6:05
  It's
• 6:05
  like
• 6:06
  chills.
• 6:06
  Absolutely.
• 6:07
  Main
• 6:07
  Street.
• 6:08
  So
• 6:08
  Magic
• 6:09
  Kingdom.
• 6:09
  Yeah.
• 6:09
  Yeah.
• 6:10
  To
• 6:10
  be
• 6:10
  honest,
• 6:10
  I'm
• 6:11
  right
• 6:11
  there
• 6:11
  with
• 6:11
  you
• 6:11
  as
• 6:11
  well.
• 6:11
  There's
• 6:12
  nothing
• 6:12
  like
• 6:12
  Magic
• 6:13
  Kingdom
• 6:13
  and
• 6:13
  specifically
• 6:14
  Magic
• 6:14
  Kingdom
• 6:15
  for
• 6:15
  me
• 6:15
  in
• 6:15
  Florida.
• 6:16
  I've
• 6:16
  been
• 6:16
  to
• 6:16
  Paris
• 6:17
  before,
• 6:17
  and
• 6:18
  it's
• 6:18
  good,
• 6:18
  but
• 6:18
  there's
• 6:19
  something
• 6:19
  that's
• 6:19
  just
• 6:19
  not
• 6:20
  quite
• 6:20
  as
• 6:20
  good
• 6:21
  as
• 6:21
  Magic
• 6:21
  Kingdom
• 6:22
  in
• 6:22
  Florida.
• 6:22
  See,
• 6:22
  I've
• 6:23
  never
• 6:23
  been.
• 6:23
  I'm
• 6:23
  dying
• 6:23
  to
• 6:23
  go
• 6:23
  to
• 6:23
  Paris.
• 6:24
  We're
• 6:24
  trying
• 6:24
  to
• 6:24
  make
• 6:24
  a
• 6:24
  trip
• 6:25
  out
• 6:25
  there,
• 6:26
  a
• 6:26
  bunch
• 6:26
  of
• 6:26
  other
• 6:26
  educators
• 6:27
  early
• 6:27
  next
• 6:28
  year.
• 6:28
  But
• 6:28
  I'm
• 6:28
  like,
• 6:29
  my
• 6:29
  goal,
• 6:29
  I'm
• 6:30
  sure
• 6:30
  I
• 6:30
  have
• 6:30
  to
• 6:30
  imagine
• 6:31
  this
• 6:31
  is
• 6:31
  your
• 6:31
  goal,
• 6:31
  too,
• 6:31
  is
• 6:31
  to.
• 6:32
  To
• 6:32
  visit
• 6:32
  all
• 6:32
  the
• 6:32
  parks,
• 6:33
  like,
• 6:33
  Worldwide
• 6:34
  like,
• 6:34
  see
• 6:34
  all
• 6:34
  of
• 6:35
  them.
• 6:35
  And
• 6:36
  now
• 6:36
  Dubai
• 6:36
  is
• 6:36
  in
• 6:36
  the
• 6:36
  mix.
• 6:37
  And
• 6:37
  I'm
• 6:37
  like,
• 6:38
  this
• 6:38
  is
• 6:38
  incredible.
• 6:40
  It's
• 6:40
  wild.
• 6:40
  My
• 6:41
  parents
• 6:41
  are
• 6:41
  about
• 6:41
  to
• 6:41
  take
• 6:41
  a
• 6:42
  trip
• 6:42
  to
• 6:42
  Japan
• 6:42
  and
• 6:43
  they're
• 6:43
  considering
• 6:44
  visiting
• 6:44
  Disney
• 6:44
  Seas
• 6:45
  while
• 6:45
  they're
• 6:45
  out
• 6:45
  there.
• 6:45
  And
• 6:46
  I'm
• 6:46
  like,
• 6:46
  stop
• 6:46
  considering
• 6:47
  it.
• 6:47
  Like,
• 6:47
  make
• 6:48
  it
• 6:48
  happen.
• 6:48
  It
• 6:48
  needs
• 6:48
  to
• 6:49
  happen.
• 6:49
  And
• 6:49
  then
• 6:49
  I
• 6:49
  will
• 6:50
  join.
• 6:50
  Like,
• 6:50
  right.
• 6:50
  As
• 6:50
  a
• 6:51
  guy,
• 6:51
  I'm.
• 6:51
  I'm
• 6:51
  in
• 6:51
  it.
• 6:51
  I'll
• 6:52
  just
• 6:52
  go.
• 6:53
  Exactly.
• 6:54
  It's
• 6:55
  crazy.
• 6:55
  Okay,
• 6:55
  so
• 6:55
  your
• 6:55
  favorite
• 6:56
  part's
• 6:56
  Magic
• 6:56
  Kingdom.
• 6:57
  Mine
• 6:57
  too
• 6:57
  now.
• 6:57
  Thing
• 6:58
  I
• 6:58
  used
• 6:58
  to
• 6:58
  not
• 6:58
  like
• 6:58
  as
• 6:59
  much
• 6:59
  about
• 6:59
  Magic
• 6:59
  Kingdom
• 7:00
  was
• 7:00
  the
• 7:00
  lack
• 7:00
  of
• 7:00
  rides
• 7:01
  in
• 7:01
  terms
• 7:01
  of
• 7:01
  like
• 7:02
  big
• 7:02
  thrill
• 7:02
  rides.
• 7:03
  But
• 7:03
  I
• 7:03
  do
• 7:03
  feel
• 7:03
  like
• 7:04
  they're
• 7:04
  starting
• 7:04
  to
• 7:04
  improve
• 7:04
  that.
• 7:05
  Which
• 7:05
  brings
• 7:05
  me
• 7:05
  on
• 7:05
  to
• 7:06
  my
• 7:06
  favorite
• 7:06
  ride.
• 7:06
  For
• 7:06
  me,
• 7:07
  my
• 7:07
  new
• 7:07
  favorite
• 7:08
  ride
• 7:08
  is
• 7:08
  definitely
• 7:09
  Tron
• 7:09
  in
• 7:10
  Magic
• 7:10
  Kingdom.
• 7:11
  Insane.
• 7:13
  Well,
• 7:13
  and
• 7:14
  they're
• 7:14
  doing
• 7:14
  so
• 7:14
  much,
• 7:15
  I
• 7:15
  think,
• 7:15
  with
• 7:16
  the.
• 7:16
  Especially
• 7:17
  for
• 7:18
  the
• 7:18
  Orlando
• 7:19
  parks.
• 7:19
  Like,
• 7:19
  because
• 7:21
  Epic
• 7:21
  Universe
• 7:22
  is
• 7:22
  out,
• 7:23
  it's
• 7:23
  like
• 7:23
  Disney
• 7:23
  had
• 7:23
  to
• 7:24
  double
• 7:24
  down.
• 7:24
  So
• 7:24
  this
• 7:24
  is
• 7:25
  why
• 7:25
  again,
• 7:25
  like
• 7:25
  business
• 7:25
  strategy.
• 7:26
  And
• 7:26
  I'm
• 7:26
  always
• 7:26
  nerding
• 7:27
  out.
• 7:27
  Like,
• 7:28
  you
• 7:28
  know,
• 7:28
  when
• 7:28
  your
• 7:28
  competitors
• 7:29
  do
• 7:29
  something,
• 7:29
  it
• 7:29
  makes
• 7:30
  you
• 7:30
  up
• 7:30
  your
• 7:30
  game.
• 7:30
  And
• 7:31
  that's
• 7:31
  exactly
• 7:31
  what
• 7:31
  happened.
• 7:32
  But
• 7:32
  who
• 7:32
  benefits?
• 7:32
  Us.
• 7:33
  We
• 7:33
  all
• 7:33
  benefit
• 7:33
  the
• 7:34
  client,
• 7:34
  so.
• 7:34
  And
• 7:34
  the.
• 7:35
  And
• 7:35
  the
• 7:35
  customers
• 7:35
  and
• 7:36
  so.
• 7:36
  But
• 7:37
  yeah,
• 7:37
  I
• 7:37
  know
• 7:37
  they're
• 7:37
  like
• 7:37
  having
• 7:38
  a
• 7:38
  villains
• 7:38
  universe.
• 7:38
  There's
• 7:39
  gonna
• 7:39
  be
• 7:39
  some
• 7:39
  cars.
• 7:40
  Like
• 7:40
  there's
• 7:40
  a
• 7:40
  really
• 7:40
  cool
• 7:40
  cars
• 7:41
  ride
• 7:41
  I
• 7:41
  love
• 7:41
  in
• 7:42
  land
• 7:43
  that
• 7:43
  they
• 7:43
  don't
• 7:44
  necessarily
• 7:44
  have
• 7:44
  anything
• 7:44
  similar.
• 7:45
  And
• 7:45
  I
• 7:45
  think
• 7:45
  they're
• 7:46
  bringing
• 7:46
  that
• 7:46
  in
• 7:46
  and
• 7:46
  like
• 7:47
  Coco
• 7:48
  Encanto,
• 7:49
  all
• 7:49
  these
• 7:49
  different
• 7:50
  spaces
• 7:50
  and
• 7:50
  I'm
• 7:50
  like,
• 7:51
  I'm
• 7:51
  here
• 7:51
  for
• 7:51
  it.
• 7:52
  But
• 7:52
  absolutely.
• 7:52
  I
• 7:53
  think
• 7:53
  they
• 7:53
  are
• 7:54
  upping
• 7:54
  their
• 7:54
  game
• 7:55
  when
• 7:55
  it
• 7:55
  comes
• 7:55
  to
• 7:55
  the
• 7:56
  more
• 7:56
  thrill
• 7:56
  thrill
• 7:56
  rides.
• 7:57
  They
• 7:57
  have
• 7:57
  Guardians
• 7:57
  now,
• 7:58
  Guardians
• 7:58
  of
• 7:58
  the
• 7:58
  Galaxy.
• 7:59
  At
• 7:59
  EP
• 7:59
  that
• 8:00
  I
• 8:00
  went
• 8:00
  on
• 8:00
  with
• 8:00
  Sarah
• 8:01
  Dunn,
• 8:01
  a
• 8:01
  mutual
• 8:01
  friend
• 8:02
  of
• 8:02
  ours,
• 8:02
  for
• 8:03
  the
• 8:03
  very
• 8:03
  first
• 8:03
  time.
• 8:04
  And
• 8:04
  then
• 8:04
  we
• 8:04
  realized
• 8:04
  we
• 8:05
  were
• 8:05
  both
• 8:05
  old
• 8:05
  and
• 8:06
  we
• 8:06
  walked
• 8:06
  off
• 8:06
  that
• 8:07
  thing
• 8:07
  and
• 8:07
  I
• 8:07
  looked
• 8:07
  at
• 8:07
  her,
• 8:07
  I
• 8:08
  was
• 8:08
  like,
• 8:08
  are
• 8:08
  you
• 8:08
  good?
• 8:08
  And
• 8:08
  she
• 8:09
  was
• 8:09
  like,
• 8:09
  I
• 8:09
  don't
• 8:09
  really
• 8:09
  know.
• 8:10
  And
• 8:10
  I
• 8:10
  was
• 8:10
  like,
• 8:11
  no,
• 8:11
  me
• 8:11
  neither.
• 8:11
  Just
• 8:11
  the
• 8:12
  ones.
• 8:12
  Just
• 8:12
  the
• 8:12
  one
• 8:12
  time
• 8:13
  for
• 8:13
  us.
• 8:14
  Another
• 8:14
  great
• 8:15
  ride
• 8:15
  though.
• 8:15
  It
• 8:16
  is.
• 8:16
  Totally
• 8:16
  is.
• 8:17
  But
• 8:17
  do
• 8:17
  you
• 8:17
  think
• 8:17
  in
• 8:17
  business,
• 8:18
  right?
• 8:18
  Seriously
• 8:19
  now,
• 8:19
  when
• 8:19
  we
• 8:19
  talk
• 8:19
  about
• 8:20
  business
• 8:20
  and
• 8:20
  looking
• 8:20
  at
• 8:21
  this
• 8:21
  whole
• 8:21
  Disney
• 8:21
  upping
• 8:22
  their
• 8:22
  game
• 8:22
  because
• 8:22
  of
• 8:23
  Epic
• 8:23
  Universe,
• 8:23
  is
• 8:24
  there
• 8:24
  really
• 8:25
  that
• 8:25
  much
• 8:25
  competition?
• 8:26
  Because
• 8:26
  when
• 8:26
  I
• 8:27
  was
• 8:27
  out
• 8:27
  there
• 8:27
  recently,
• 8:27
  I
• 8:28
  went
• 8:28
  out
• 8:28
  to
• 8:28
  Universal.
• 8:29
  Epic
• 8:29
  Universe
• 8:29
  wasn't
• 8:30
  open,
• 8:30
  but
• 8:30
  the
• 8:30
  other
• 8:31
  two
• 8:31
  parks
• 8:31
  were.
• 8:31
  We
• 8:32
  had
• 8:32
  14
• 8:32
  days
• 8:33
  in
• 8:33
  Disney.
• 8:33
  We
• 8:33
  did
• 8:34
  two
• 8:34
  days
• 8:34
  in
• 8:34
  Universal.
• 8:35
  We
• 8:35
  did
• 8:35
  everything
• 8:36
  we
• 8:36
  could
• 8:36
  in
• 8:36
  two
• 8:36
  parts
• 8:37
  in
• 8:37
  Universal
• 8:37
  in
• 8:37
  two
• 8:37
  days.
• 8:38
  But
• 8:38
  we
• 8:38
  still
• 8:38
  didn't
• 8:39
  do
• 8:39
  everything
• 8:39
  we
• 8:39
  could
• 8:40
  have
• 8:40
  done
• 8:40
  in
• 8:40
  the
• 8:40
  14
• 8:41
  Days
• 8:41
  in
• 8:41
  Disney.
• 8:42
  So
• 8:42
  is
• 8:42
  it
• 8:42
  really
• 8:43
  as
• 8:43
  much
• 8:43
  competition
• 8:44
  as
• 8:44
  we
• 8:44
  think
• 8:44
  it
• 8:44
  might
• 8:44
  be?
• 8:45
  I'm
• 8:45
  very
• 8:45
  biased,
• 8:46
  and
• 8:46
  I
• 8:47
  think
• 8:47
  it's
• 8:47
  like,
• 8:47
  when
• 8:47
  you're
• 8:48
  bought
• 8:48
  in.
• 8:48
  Like,
• 8:48
  my
• 8:49
  husband
• 8:49
  was
• 8:49
  like,
• 8:49
  someday
• 8:49
  we're
• 8:50
  gonna
• 8:50
  go
• 8:50
  to
• 8:50
  Universal,
• 8:51
  right?
• 8:51
  And
• 8:51
  I
• 8:51
  was
• 8:52
  like,
• 8:52
  yeah,
• 8:52
  if
• 8:52
  you
• 8:52
  go
• 8:52
  alone,
• 8:53
  like,
• 8:53
  I
• 8:53
  am
• 8:53
  not
• 8:54
  gonna
• 8:54
  be
• 8:54
  that
• 8:54
  close
• 8:54
  and
• 8:54
  not
• 8:55
  be
• 8:55
  there.
• 8:55
  Like,
• 8:56
  it's
• 8:56
  just
• 8:56
  my
• 8:56
  happy
• 8:56
  place.
• 8:57
  So
• 8:57
  it's
• 8:57
  like,
• 8:58
  I
• 8:58
  think
• 8:58
  they
• 8:58
  create
• 9:00
  such
• 9:00
  a
• 9:00
  cult
• 9:00
  following,
• 9:01
  like,
• 9:03
  Community,
• 9:03
  that's
• 9:04
  like,
• 9:04
  nope,
• 9:04
  sorry.
• 9:05
  Like,
• 9:05
  this
• 9:05
  is
• 9:05
  it.
• 9:05
  And
• 9:06
  like,
• 9:06
  again,
• 9:07
  what
• 9:07
  a.
• 9:07
  What
• 9:07
  a
• 9:08
  joy
• 9:08
  to
• 9:08
  be
• 9:08
  a
• 9:09
  member
• 9:09
  of
• 9:09
  the
• 9:09
  community,
• 9:10
  but
• 9:10
  also
• 9:10
  to
• 9:10
  watch,
• 9:11
  like,
• 9:11
  how
• 9:11
  well
• 9:12
  Disney
• 9:12
  treats
• 9:13
  their
• 9:13
  community
• 9:14
  and
• 9:14
  loves
• 9:14
  on
• 9:14
  them
• 9:15
  and
• 9:15
  creates
• 9:15
  these
• 9:16
  opportunities,
• 9:16
  these
• 9:17
  surprise
• 9:17
  and
• 9:17
  delights,
• 9:18
  these
• 9:18
  experiences,
• 9:18
  these.
• 9:19
  And
• 9:19
  there's
• 9:19
  a
• 9:20
  thousand
• 9:20
  different
• 9:20
  ways
• 9:21
  that
• 9:21
  they're
• 9:21
  hooking
• 9:22
  into
• 9:22
  the
• 9:23
  psychology
• 9:23
  of
• 9:23
  human
• 9:24
  behavior.
• 9:24
  And,
• 9:24
  like,
• 9:25
  pin
• 9:25
  trading
• 9:25
  in
• 9:26
  exclusives
• 9:27
  and
• 9:27
  annual
• 9:27
  passholders
• 9:28
  merch.
• 9:29
  Right.
• 9:29
  Like,
• 9:29
  events
• 9:30
  like,
• 9:31
  the
• 9:31
  rabbit
• 9:31
  hole
• 9:31
  only
• 9:32
  goes
• 9:32
  deeper
• 9:33
  the
• 9:33
  further
• 9:33
  you
• 9:34
  get
• 9:34
  in.
• 9:34
  And
• 9:35
  I
• 9:35
  don't
• 9:36
  know,
• 9:36
  I
• 9:36
  love
• 9:36
  that.
• 9:36
  Like,
• 9:37
  I
• 9:37
  want
• 9:37
  to,
• 9:37
  like,
• 9:38
  be
• 9:38
  in
• 9:38
  the
• 9:38
  know
• 9:38
  of
• 9:39
  it.
• 9:39
  So
• 9:40
  I
• 9:40
  think
• 9:40
  that
• 9:40
  there's
• 9:41
  just
• 9:41
  so
• 9:41
  much
• 9:41
  depth
• 9:42
  to
• 9:42
  Disney
• 9:43
  that
• 9:43
  I
• 9:43
  don't
• 9:43
  think
• 9:44
  Universal
• 9:44
  is
• 9:45
  ever
• 9:45
  going
• 9:45
  to
• 9:46
  be
• 9:46
  able
• 9:46
  to
• 9:46
  touch.
• 9:47
  And
• 9:47
  yes,
• 9:47
  it's
• 9:47
  an
• 9:48
  amusement
• 9:48
  park
• 9:48
  in
• 9:48
  the
• 9:48
  same
• 9:49
  location.
• 9:49
  They're
• 9:49
  a
• 9:50
  little
• 9:50
  bit
• 9:50
  more
• 9:50
  affordable.
• 9:51
  So,
• 9:51
  like,
• 9:51
  is
• 9:51
  there.
• 9:52
  Is
• 9:53
  there
• 9:53
  some
• 9:53
  competition?
• 9:54
  Yeah.
• 9:54
  Is
• 9:54
  it
• 9:55
  really
• 9:55
  ever
• 9:55
  going
• 9:56
  to,
• 9:56
  like,
• 9:56
  overtake
• 9:56
  Disney?
• 9:57
  Not.
• 9:57
  I
• 9:57
  will.
• 9:58
  I
• 9:58
  will.
• 9:58
  No,
• 10:00
  I
• 10:00
  will.
• 10:00
  I
• 10:00
  will
• 10:00
  personally
• 10:01
  make
• 10:01
  sure
• 10:01
  it
• 10:02
  doesn't.
• 10:03
  But
• 10:03
  what's
• 10:04
  great
• 10:04
  and
• 10:04
  a
• 10:04
  great
• 10:04
  lesson
• 10:05
  for
• 10:05
  us
• 10:05
  as
• 10:05
  business
• 10:05
  owners
• 10:06
  in
• 10:06
  the
• 10:06
  wedding
• 10:07
  is
• 10:07
  that
• 10:07
  actually,
• 10:08
  even
• 10:08
  though
• 10:09
  the
• 10:09
  chances
• 10:09
  of
• 10:09
  Universal
• 10:10
  beating
• 10:10
  them
• 10:11
  is
• 10:11
  quite
• 10:11
  low,
• 10:11
  and
• 10:12
  although
• 10:12
  they
• 10:12
  know
• 10:12
  they're
• 10:12
  probably
• 10:13
  the
• 10:13
  biggest
• 10:13
  player
• 10:13
  in
• 10:14
  the
• 10:14
  market,
• 10:14
  they
• 10:14
  haven't
• 10:15
  sat
• 10:15
  on
• 10:15
  their
• 10:15
  laurels
• 10:16
  and
• 10:16
  they've
• 10:16
  realized,
• 10:16
  oh,
• 10:17
  there's
• 10:17
  this
• 10:17
  excitement
• 10:18
  going
• 10:18
  on
• 10:18
  over
• 10:18
  here.
• 10:18
  So
• 10:19
  instead
• 10:19
  of
• 10:19
  just
• 10:19
  going,
• 10:20
  oh,
• 10:20
  they'll
• 10:20
  never
• 10:21
  touch
• 10:21
  me,
• 10:21
  they're
• 10:22
  still
• 10:22
  improving
• 10:22
  and
• 10:23
  still
• 10:23
  learning.
• 10:24
  And
• 10:24
  I
• 10:24
  think
• 10:24
  there's
• 10:25
  a
• 10:25
  danger
• 10:25
  as
• 10:25
  wedding
• 10:26
  business
• 10:26
  owners.
• 10:26
  I
• 10:26
  see
• 10:26
  it
• 10:26
  where
• 10:27
  people
• 10:27
  get
• 10:27
  really
• 10:27
  big
• 10:28
  in
• 10:28
  a
• 10:28
  market
• 10:28
  and
• 10:29
  new
• 10:29
  people
• 10:29
  come
• 10:29
  in
• 10:29
  and
• 10:30
  they
• 10:30
  think,
• 10:30
  now
• 10:30
  this
• 10:31
  is
• 10:31
  no
• 10:31
  threat
• 10:31
  to
• 10:31
  me.
• 10:32
  And
• 10:32
  they
• 10:32
  don't
• 10:33
  change
• 10:33
  anything.
• 10:33
  And
• 10:34
  that's
• 10:34
  when
• 10:34
  businesses
• 10:34
  get
• 10:35
  caught
• 10:35
  out.
• 10:35
  I
• 10:35
  agree.
• 10:36
  I
• 10:36
  agree.
• 10:36
  There's
• 10:37
  absolutely
• 10:37
  a
• 10:37
  lesson
• 10:37
  here
• 10:38
  of,
• 10:38
  like,
• 10:38
  let
• 10:39
  competition
• 10:40
  better
• 10:40
  you.
• 10:40
  And
• 10:41
  you
• 10:41
  just
• 10:41
  should
• 10:41
  never
• 10:42
  say,
• 10:42
  stay
• 10:43
  stagnant.
• 10:43
  Because
• 10:43
  if.
• 10:44
  If
• 10:44
  Disney
• 10:45
  doesn't
• 10:45
  have
• 10:45
  to,
• 10:45
  like,
• 10:46
  you
• 10:46
  know,
• 10:46
  and
• 10:47
  they
• 10:47
  still
• 10:47
  choose
• 10:47
  to
• 10:48
  move
• 10:48
  and
• 10:48
  make
• 10:49
  these
• 10:49
  decisions
• 10:49
  and,
• 10:50
  again,
• 10:50
  get
• 10:51
  into
• 10:51
  the
• 10:51
  mind
• 10:51
  of
• 10:51
  their
• 10:52
  buyer
• 10:52
  and
• 10:52
  how
• 10:52
  can
• 10:53
  they
• 10:53
  serve
• 10:53
  them
• 10:53
  and
• 10:53
  show
• 10:54
  up
• 10:54
  and.
• 10:54
  And
• 10:55
  get
• 10:55
  them
• 10:55
  excited?
• 10:56
  Like,
• 10:56
  shouldn't
• 10:56
  we
• 10:56
  be
• 10:57
  that
• 10:57
  excited
• 10:57
  for
• 10:58
  the
• 10:58
  people
• 10:58
  that
• 10:58
  we
• 10:58
  serve
• 10:59
  and
• 10:59
  take
• 10:59
  care
• 10:59
  of?
• 10:59
  And
• 10:59
  if
• 11:00
  somebody
• 11:00
  new,
• 11:00
  you
• 11:01
  know,
• 11:01
  on
• 11:01
  the
• 11:01
  block
• 11:01
  comes,
• 11:02
  like,
• 11:02
  I'm
• 11:02
  all
• 11:02
  about
• 11:03
  abundance
• 11:03
  mindset.
• 11:03
  It's
• 11:04
  literally
• 11:04
  the
• 11:04
  namesake
• 11:04
  of
• 11:04
  the
• 11:05
  company,
• 11:05
  the
• 11:05
  abundance
• 11:05
  group.
• 11:06
  Right.
• 11:06
  And
• 11:06
  so
• 11:06
  it's
• 11:06
  like,
• 11:07
  welcome
• 11:07
  them
• 11:07
  in
• 11:08
  and
• 11:08
  learn
• 11:08
  from
• 11:08
  them
• 11:09
  and
• 11:09
  go,
• 11:09
  cool.
• 11:11
  Content
• 11:11
  creation.
• 11:11
  They're
• 11:12
  on
• 11:12
  TikTok.
• 11:12
  Like,
• 11:13
  I'm
• 11:13
  old.
• 11:13
  Okay.
• 11:14
  That's
• 11:14
  not,
• 11:14
  you
• 11:14
  know,
• 11:15
  I'm
• 11:15
  born
• 11:15
  in
• 11:15
  the
• 11:16
  80s,
• 11:16
  so,
• 11:16
  you
• 11:16
  know.
• 11:17
  Right.
• 11:17
  So
• 11:17
  it's
• 11:17
  like.
• 11:17
  But
• 11:18
  that's
• 11:18
  really
• 11:18
  amazing.
• 11:19
  And
• 11:19
  what
• 11:19
  are
• 11:19
  they
• 11:19
  doing?
• 11:20
  And
• 11:20
  curiosity,
• 11:21
  I
• 11:21
  think,
• 11:22
  always
• 11:22
  plays
• 11:23
  a
• 11:23
  really
• 11:23
  palpable
• 11:24
  role
• 11:24
  in
• 11:25
  the
• 11:25
  evolution
• 11:26
  of
• 11:26
  different
• 11:27
  iterations
• 11:27
  of
• 11:27
  business.
• 11:28
  And
• 11:28
  I,
• 11:28
  I
• 11:29
  think
• 11:29
  Disney's
• 11:29
  done
• 11:29
  it
• 11:30
  beautifully.
• 11:30
  And
• 11:30
  I
• 11:30
  think,
• 11:30
  again,
• 11:31
  yeah,
• 11:31
  absolutely.
• 11:32
  A
• 11:32
  lesson
• 11:32
  for
• 11:32
  us
• 11:32
  as
• 11:33
  small
• 11:33
  business
• 11:33
  owners.
• 11:34
  Yeah.
• 11:34
  And
• 11:34
  I
• 11:34
  think
• 11:34
  the
• 11:34
  thing
• 11:34
  is,
• 11:35
  I
• 11:35
  say
• 11:35
  often
• 11:35
  to
• 11:36
  my
• 11:36
  clients,
• 11:36
  we
• 11:36
  need
• 11:36
  to
• 11:37
  look
• 11:37
  at
• 11:37
  these
• 11:37
  huge
• 11:37
  companies.
• 11:39
  Of
• 11:39
  course,
• 11:39
  we
• 11:39
  don't
• 11:39
  have
• 11:40
  the
• 11:40
  budget,
• 11:40
  of
• 11:40
  course
• 11:41
  we
• 11:41
  don't
• 11:41
  have
• 11:41
  the
• 11:41
  team
• 11:42
  compared
• 11:42
  to
• 11:43
  them.
• 11:43
  However,
• 11:44
  we
• 11:44
  can
• 11:44
  still
• 11:45
  learn
• 11:45
  from
• 11:45
  their
• 11:45
  best
• 11:45
  practices.
• 11:46
  So
• 11:46
  I
• 11:46
  want
• 11:46
  to
• 11:47
  talk
• 11:47
  to
• 11:47
  you
• 11:47
  about
• 11:47
  some
• 11:47
  of
• 11:47
  the
• 11:47
  best
• 11:47
  practices
• 11:48
  that
• 11:48
  I've
• 11:49
  personally
• 11:49
  experienced
• 11:50
  or
• 11:50
  seen
• 11:50
  in
• 11:51
  the
• 11:51
  Disney
• 11:51
  World
• 11:51
  just
• 11:52
  to
• 11:52
  get
• 11:52
  your
• 11:52
  thoughts
• 11:52
  and
• 11:52
  opinions
• 11:53
  on
• 11:53
  how
• 11:53
  we
• 11:53
  can
• 11:54
  learn
• 11:54
  from
• 11:54
  it
• 11:54
  in
• 11:54
  the
• 11:54
  wedding
• 11:55
  industry
• 11:55
  as
• 11:55
  well.
• 11:55
  So
• 11:56
  the
• 11:56
  first
• 11:56
  thing
• 11:57
  is,
• 11:57
  one
• 11:57
  of
• 11:57
  the
• 11:57
  things
• 11:57
  I'm
• 11:58
  quite
• 11:58
  well
• 11:58
  known
• 11:58
  for
• 11:58
  saying
• 11:58
  here
• 11:59
  in
• 11:59
  the
• 11:59
  UK
• 12:00
  is
• 12:00
  the
• 12:00
  phrase
• 12:00
  Disney
• 12:01
  never
• 12:01
  discount.
• 12:02
  So
• 12:02
  we
• 12:03
  have
• 12:03
  a
• 12:03
  lot
• 12:03
  of
• 12:03
  attraction
• 12:04
  parks
• 12:04
  here
• 12:05
  in
• 12:05
  the
• 12:05
  uk,
• 12:05
  which
• 12:05
  is.
• 12:06
  Are
• 12:06
  not
• 12:06
  that
• 12:06
  good.
• 12:07
  They're
• 12:07
  okay.
• 12:08
  And
• 12:08
  everyone
• 12:08
  knows
• 12:09
  that
• 12:09
  you
• 12:09
  never
• 12:09
  pay
• 12:09
  full
• 12:10
  price
• 12:10
  to
• 12:10
  go
• 12:10
  in.
• 12:11
  If
• 12:11
  you
• 12:11
  want
• 12:11
  to
• 12:11
  go
• 12:11
  into
• 12:12
  the
• 12:12
  attraction,
• 12:12
  you
• 12:13
  just
• 12:13
  buy
• 12:13
  some
• 12:13
  hand
• 12:14
  soap
• 12:14
  from
• 12:14
  the
• 12:14
  supermarket
• 12:15
  and
• 12:15
  you
• 12:15
  get
• 12:15
  a
• 12:15
  two
• 12:15
  for
• 12:16
  one.
• 12:16
  So
• 12:16
  no
• 12:16
  one
• 12:16
  is
• 12:16
  ever
• 12:17
  paying
• 12:17
  full
• 12:17
  ticket
• 12:18
  price
• 12:18
  unless
• 12:19
  they're
• 12:19
  an
• 12:19
  unsuspecting
• 12:20
  tourist.
• 12:20
  So
• 12:21
  I
• 12:21
  started
• 12:21
  saying
• 12:21
  this
• 12:22
  phrase,
• 12:22
  Disney
• 12:22
  never
• 12:22
  discount.
• 12:23
  Because
• 12:23
  trust
• 12:24
  me,
• 12:24
  if
• 12:24
  you
• 12:24
  want
• 12:24
  to
• 12:24
  go
• 12:24
  into
• 12:25
  that
• 12:25
  Disney
• 12:25
  park,
• 12:26
  you
• 12:26
  are
• 12:26
  paying
• 12:27
  the
• 12:27
  full
• 12:27
  price.
• 12:27
  You
• 12:28
  cannot
• 12:28
  buy
• 12:28
  a
• 12:29
  bar
• 12:29
  of
• 12:29
  Soap
• 12:29
  with
• 12:30
  a
• 12:30
  2
• 12:30
  for
• 12:30
  1
• 12:30
  discount
• 12:31
  on
• 12:31
  it.
• 12:31
  And
• 12:31
  so
• 12:31
  I
• 12:32
  started
• 12:32
  saying
• 12:32
  this
• 12:33
  to
• 12:33
  basically
• 12:33
  encourage
• 12:34
  my
• 12:34
  suppliers
• 12:35
  to
• 12:35
  value
• 12:35
  themselves
• 12:35
  and
• 12:36
  to
• 12:36
  realize,
• 12:36
  you
• 12:36
  know,
• 12:36
  if
• 12:36
  you're
• 12:37
  the
• 12:37
  best
• 12:37
  of
• 12:37
  the
• 12:37
  best,
• 12:37
  you
• 12:37
  don't
• 12:38
  need
• 12:38
  to
• 12:38
  discount.
• 12:39
  So
• 12:39
  how
• 12:40
  do
• 12:40
  we
• 12:40
  think
• 12:40
  Disney
• 12:40
  get
• 12:41
  away
• 12:41
  with
• 12:41
  it?
• 12:41
  How
• 12:41
  do
• 12:41
  they
• 12:42
  keep
• 12:42
  on
• 12:42
  charging
• 12:42
  a
• 12:43
  premium?
• 12:43
  And
• 12:43
  why
• 12:44
  can
• 12:44
  we
• 12:44
  learn
• 12:44
  from
• 12:44
  that?
• 12:45
  It's
• 12:45
  because
• 12:45
  it's
• 12:45
  layered,
• 12:46
  right?
• 12:46
  It's
• 12:47
  layered.
• 12:47
  It's
• 12:47
  not
• 12:47
  just
• 12:48
  an
• 12:48
  amusement
• 12:48
  park.
• 12:49
  Right.
• 12:49
  Like
• 12:49
  you
• 12:50
  say,
• 12:50
  if
• 12:50
  it
• 12:50
  was
• 12:50
  just
• 12:50
  an
• 12:51
  amusement
• 12:51
  park.
• 12:51
  Now
• 12:52
  you're
• 12:52
  Competing
• 12:52
  in
• 12:52
  that
• 12:53
  same
• 12:53
  space
• 12:53
  with
• 12:54
  some
• 12:54
  of
• 12:54
  the
• 12:54
  other
• 12:54
  players.
• 12:55
  The
• 12:55
  universals,
• 12:56
  the
• 12:56
  whatever.
• 12:57
  It's
• 12:57
  the
• 12:57
  local,
• 12:57
  the,
• 12:57
  the
• 12:58
  Valley
• 12:58
  fairs
• 12:58
  that
• 12:59
  my
• 12:59
  husband.
• 13:00
  But
• 13:01
  they're
• 13:01
  not
• 13:01
  an
• 13:01
  amusement
• 13:02
  park.
• 13:03
  They
• 13:03
  are,
• 13:03
  they're
• 13:04
  a
• 13:04
  culture.
• 13:06
  They're
• 13:06
  an
• 13:06
  identity
• 13:07
  to
• 13:07
  some
• 13:07
  extent.
• 13:08
  Like,
• 13:08
  we
• 13:08
  identify
• 13:08
  with
• 13:09
  the
• 13:09
  characters,
• 13:09
  we
• 13:10
  identify
• 13:11
  with,
• 13:11
  you
• 13:12
  know,
• 13:12
  spaces,
• 13:13
  experiences.
• 13:14
  They're
• 13:14
  nostalgia.
• 13:15
  Especially
• 13:16
  as
• 13:16
  kids,
• 13:17
  like,
• 13:17
  we
• 13:18
  had,
• 13:18
  you
• 13:18
  know,
• 13:19
  for
• 13:19
  us,
• 13:20
  that
• 13:20
  we
• 13:20
  were
• 13:20
  very
• 13:20
  fortunate,
• 13:21
  had
• 13:21
  beautiful
• 13:21
  childhoods.
• 13:22
  So
• 13:22
  it's
• 13:22
  like
• 13:22
  there's
• 13:23
  this
• 13:23
  like,
• 13:23
  oh,
• 13:24
  yeah,
• 13:24
  that
• 13:24
  was
• 13:24
  so
• 13:25
  great.
• 13:25
  So
• 13:25
  it's
• 13:26
  so
• 13:26
  layered
• 13:27
  and
• 13:27
  it's
• 13:27
  so
• 13:27
  ingrained.
• 13:29
  You
• 13:29
  know,
• 13:29
  the
• 13:29
  other
• 13:30
  thing
• 13:30
  is,
• 13:30
  you
• 13:31
  know,
• 13:31
  I
• 13:31
  don't
• 13:31
  think
• 13:31
  people
• 13:32
  realize
• 13:32
  it,
• 13:32
  but
• 13:33
  they
• 13:33
  see
• 13:33
  Disney
• 13:34
  every
• 13:34
  day.
• 13:34
  Day.
• 13:35
  Like
• 13:35
  Disney's,
• 13:36
  Disney's,
• 13:37
  you
• 13:37
  know,
• 13:37
  thumbprint
• 13:38
  is
• 13:38
  everywhere.
• 13:39
  And,
• 13:40
  you
• 13:40
  know,
• 13:40
  moving
• 13:41
  away
• 13:41
  from
• 13:41
  just
• 13:41
  the,
• 13:42
  the
• 13:42
  parks
• 13:43
  and,
• 13:43
  you
• 13:43
  know,
• 13:44
  Minnie
• 13:44
  and
• 13:44
  Mickey
• 13:44
  or
• 13:45
  whatever,
• 13:45
  they
• 13:46
  are
• 13:46
  a
• 13:46
  global
• 13:47
  conglomerate
• 13:48
  that's
• 13:48
  worth
• 13:48
  like
• 13:48
  $215
• 13:50
  billion
• 13:51
  last
• 13:51
  I
• 13:51
  looked,
• 13:52
  which
• 13:52
  was
• 13:52
  probably
• 13:52
  like
• 13:52
  a
• 13:52
  week
• 13:52
  ago,
• 13:53
  because
• 13:53
  I'm
• 13:53
  always
• 13:53
  curious.
• 13:55
  But.
• 13:55
  Right.
• 13:55
  So
• 13:55
  it's
• 13:56
  like
• 13:56
  there's
• 13:56
  this
• 13:57
  profound
• 13:57
  impact
• 13:58
  that
• 13:58
  the
• 13:58
  brand
• 13:59
  has.
• 14:00
  And
• 14:00
  so
• 14:00
  it's
• 14:01
  this,
• 14:01
  this
• 14:01
  kind
• 14:01
  of
• 14:01
  permeation
• 14:02
  of
• 14:02
  these
• 14:03
  different
• 14:03
  layers
• 14:04
  of
• 14:04
  our
• 14:04
  life.
• 14:05
  And
• 14:05
  so
• 14:05
  it's
• 14:05
  not
• 14:05
  just
• 14:06
  like,
• 14:06
  go
• 14:06
  to
• 14:06
  the
• 14:06
  park.
• 14:07
  It's
• 14:07
  like,
• 14:07
  it's
• 14:08
  the
• 14:08
  lore.
• 14:08
  It's
• 14:09
  why
• 14:09
  I'm
• 14:09
  on
• 14:09
  the
• 14:09
  podcast
• 14:10
  and
• 14:10
  why
• 14:10
  we
• 14:10
  connect.
• 14:11
  It's
• 14:11
  like,
• 14:11
  oh,
• 14:11
  we
• 14:11
  love
• 14:12
  this
• 14:13
  entire
• 14:13
  entity
• 14:15
  that
• 14:15
  they
• 14:15
  have
• 14:15
  done
• 14:16
  such
• 14:16
  a
• 14:16
  good
• 14:16
  job
• 14:17
  of
• 14:17
  creating
• 14:17
  connection
• 14:18
  with.
• 14:18
  We're
• 14:19
  connected
• 14:19
  to
• 14:19
  the
• 14:20
  experience,
• 14:20
  we're
• 14:20
  connected
• 14:21
  to
• 14:21
  the
• 14:21
  nostalgia,
• 14:22
  we're
• 14:22
  connected
• 14:22
  to
• 14:22
  the
• 14:22
  characters,
• 14:23
  we're
• 14:23
  connected
• 14:23
  to
• 14:24
  the
• 14:24
  team
• 14:25
  members,
• 14:25
  the
• 14:25
  cast
• 14:25
  members.
• 14:26
  Like,
• 14:26
  you
• 14:27
  know,
• 14:27
  you
• 14:27
  have
• 14:27
  that
• 14:27
  experience
• 14:28
  where
• 14:29
  you
• 14:29
  see
• 14:29
  like,
• 14:29
  TikTok
• 14:30
  videos
• 14:30
  or
• 14:31
  Instagram
• 14:31
  reels
• 14:31
  where
• 14:32
  the.
• 14:32
  Maybe
• 14:33
  it's
• 14:33
  just
• 14:33
  me
• 14:33
  because
• 14:34
  my
• 14:34
  whole
• 14:34
  feed
• 14:34
  is
• 14:34
  curated
• 14:35
  Disney,
• 14:35
  but
• 14:36
  the,
• 14:36
  you
• 14:37
  know,
• 14:37
  the
• 14:37
  trap,
• 14:37
  the
• 14:37
  people
• 14:37
  that
• 14:38
  pick
• 14:38
  up
• 14:38
  trash,
• 14:38
  but
• 14:38
  they're,
• 14:39
  they're
• 14:40
  like
• 14:40
  sweeping
• 14:41
  leaves
• 14:41
  into,
• 14:42
  you
• 14:43
  know,
• 14:43
  Mickey.
• 14:44
  Like,
• 14:44
  that's
• 14:45
  the
• 14:45
  kind
• 14:45
  of
• 14:45
  thing
• 14:45
  where
• 14:45
  it's
• 14:46
  like,
• 14:46
  if
• 14:46
  they
• 14:46
  love
• 14:46
  their
• 14:47
  job
• 14:47
  that
• 14:47
  much,
• 14:48
  they're
• 14:48
  joy
• 14:49
  filled.
• 14:49
  That's
• 14:50
  contagious.
• 14:51
  So
• 14:51
  it's
• 14:51
  just,
• 14:52
  it's.
• 14:52
  It's
• 14:52
  completely
• 14:53
  immersive.
• 14:55
  And
• 14:55
  I
• 14:55
  think
• 14:55
  that's,
• 14:55
  that's
• 14:56
  like
• 14:56
  the
• 14:56
  Disney
• 14:57
  magic
• 14:57
  of
• 14:57
  it
• 14:57
  all.
• 14:58
  It
• 14:58
  absolutely
• 14:58
  is.
• 14:59
  And
• 14:59
  also,
• 14:59
  I
• 14:59
  think
• 15:00
  it
• 15:00
  is
• 15:00
  a
• 15:00
  premium
• 15:00
  experience.
• 15:01
  You
• 15:01
  pay
• 15:01
  a
• 15:01
  premium
• 15:02
  ticket
• 15:02
  price,
• 15:03
  but
• 15:03
  those
• 15:04
  small
• 15:04
  things
• 15:04
  make
• 15:05
  it
• 15:05
  a
• 15:05
  premium
• 15:05
  experience.
• 15:06
  Whereas
• 15:06
  if
• 15:06
  I
• 15:06
  go
• 15:07
  to
• 15:07
  the,
• 15:07
  the
• 15:07
  attraction
• 15:08
  park
• 15:08
  in
• 15:08
  the
• 15:09
  uk,
• 15:09
  which
• 15:09
  is
• 15:09
  nowhere
• 15:10
  near
• 15:10
  as
• 15:10
  good,
• 15:10
  things
• 15:11
  are
• 15:11
  broken
• 15:11
  down.
• 15:11
  There's
• 15:12
  grumpy
• 15:12
  teenage
• 15:13
  teenagers
• 15:13
  working
• 15:14
  on
• 15:14
  the
• 15:14
  concessions
• 15:15
  They've
• 15:15
  run
• 15:15
  out
• 15:15
  of
• 15:15
  hot
• 15:15
  dogs.
• 15:16
  Like,
• 15:16
  and
• 15:17
  it's
• 15:17
  not
• 15:17
  until
• 15:17
  you
• 15:18
  go
• 15:18
  to
• 15:18
  Disney
• 15:18
  and
• 15:19
  think
• 15:19
  logically
• 15:20
  about
• 15:20
  it,
• 15:20
  it
• 15:20
  that
• 15:21
  you
• 15:21
  realize,
• 15:21
  oh,
• 15:22
  these
• 15:22
  don't.
• 15:22
  These
• 15:22
  things
• 15:23
  don't
• 15:23
  really
• 15:23
  happen
• 15:23
  here
• 15:24
  as
• 15:24
  much.
• 15:24
  And
• 15:24
  if
• 15:25
  they
• 15:25
  do,
• 15:25
  they
• 15:25
  make
• 15:25
  it
• 15:26
  a
• 15:26
  really
• 15:26
  nice
• 15:26
  experience.
• 15:27
  Yeah,
• 15:27
  well,
• 15:28
  it
• 15:28
  was
• 15:28
  funny.
• 15:29
  We
• 15:29
  were
• 15:29
  in
• 15:29
  land,
• 15:30
  and
• 15:30
  my
• 15:30
  husband
• 15:30
  and
• 15:31
  I
• 15:31
  were,
• 15:31
  of
• 15:31
  course,
• 15:31
  at
• 15:31
  the
• 15:32
  World
• 15:32
  of
• 15:32
  Disney
• 15:32
  shops,
• 15:33
  the
• 15:33
  place
• 15:33
  where
• 15:33
  my
• 15:33
  credit
• 15:34
  card
• 15:34
  doesn't
• 15:34
  exist
• 15:35
  and
• 15:35
  I
• 15:35
  just
• 15:35
  buy
• 15:36
  whatever
• 15:36
  I
• 15:36
  want,
• 15:36
  which
• 15:36
  is,
• 15:37
  like,
• 15:37
  the
• 15:37
  only
• 15:37
  place
• 15:38
  that
• 15:38
  I
• 15:38
  have
• 15:38
  no
• 15:39
  boundaries.
• 15:40
  And
• 15:40
  except
• 15:41
  for
• 15:41
  the.
• 15:41
  I've
• 15:41
  had
• 15:41
  to.
• 15:42
  Okay,
• 15:42
  sorry,
• 15:42
  tangent,
• 15:43
  Becca.
• 15:43
  I
• 15:43
  have
• 15:44
  had
• 15:44
  to
• 15:44
  buy
• 15:44
  suitcases
• 15:45
  while
• 15:45
  I
• 15:46
  was
• 15:46
  down
• 15:46
  there
• 15:46
  because
• 15:46
  I
• 15:47
  bought
• 15:47
  so
• 15:47
  much
• 15:47
  merchant.
• 15:50
  This
• 15:50
  is
• 15:50
  the
• 15:50
  lore
• 15:51
  of
• 15:52
  Disney
• 15:53
  for
• 15:53
  me.
• 15:53
  But
• 15:53
  we
• 15:54
  were
• 15:54
  in
• 15:54
  the
• 15:54
  world
• 15:54
  of
• 15:55
  Disney,
• 15:55
  and
• 15:56
  receipt,
• 15:56
  like,
• 15:57
  flew
• 15:57
  out
• 15:57
  of
• 15:57
  the
• 15:57
  bag,
• 15:58
  and
• 15:58
  my
• 15:58
  husband
• 15:58
  turned
• 15:59
  around
• 15:59
  to
• 15:59
  go,
• 15:59
  like,
• 15:59
  run
• 16:00
  and
• 16:00
  grab
• 16:00
  it.
• 16:01
  And
• 16:01
  by
• 16:02
  the
• 16:02
  time
• 16:02
  he
• 16:03
  had,
• 16:03
  like,
• 16:03
  put
• 16:03
  the
• 16:03
  bag
• 16:04
  down
• 16:04
  and
• 16:04
  turned
• 16:04
  around
• 16:04
  to,
• 16:05
  like,
• 16:05
  go
• 16:06
  run,
• 16:06
  a
• 16:07
  cast
• 16:07
  member
• 16:07
  already
• 16:07
  grabbed
• 16:08
  it.
• 16:08
  If
• 16:08
  you
• 16:08
  go.
• 16:09
  If
• 16:09
  you
• 16:09
  experience,
• 16:10
  like,
• 16:10
  the
• 16:11
  footprint
• 16:11
  of
• 16:11
  Disney
• 16:11
  parks,
• 16:12
  like,
• 16:12
  you
• 16:13
  will
• 16:13
  not
• 16:13
  see
• 16:13
  trash.
• 16:14
  You
• 16:14
  will
• 16:14
  not
• 16:15
  see
• 16:16
  dead
• 16:16
  plants.
• 16:17
  You
• 16:17
  will
• 16:18
  not.
• 16:18
  Like.
• 16:18
  It
• 16:19
  is
• 16:19
  the
• 16:19
  level
• 16:20
  of.
• 16:20
  Of
• 16:21
  effortless
• 16:22
  perfection.
• 16:23
  It's
• 16:23
  not
• 16:23
  this
• 16:23
  rigidity.
• 16:25
  It's
• 16:25
  just
• 16:25
  this
• 16:25
  excellence
• 16:26
  that,
• 16:26
  again,
• 16:27
  is
• 16:27
  just
• 16:28
  so
• 16:28
  intrinsic
• 16:29
  in
• 16:29
  the
• 16:29
  culture
• 16:30
  of
• 16:30
  Disney
• 16:30
  to
• 16:31
  then
• 16:31
  walk
• 16:31
  into
• 16:32
  it
• 16:32
  and
• 16:33
  everybody
• 16:33
  talks
• 16:33
  about,
• 16:33
  like,
• 16:33
  the
• 16:33
  Disney
• 16:34
  bubble.
• 16:34
  It's
• 16:35
  so
• 16:35
  real.
• 16:35
  It's
• 16:36
  so
• 16:36
  real.
• 16:36
  And
• 16:36
  it's
• 16:36
  so.
• 16:37
  I
• 16:37
  think
• 16:38
  it's
• 16:38
  because
• 16:38
  it's
• 16:39
  so
• 16:39
  unreal
• 16:40
  to
• 16:40
  some
• 16:40
  extent,
• 16:41
  too,
• 16:41
  because
• 16:41
  it's
• 16:42
  like,
• 16:42
  that's
• 16:42
  not
• 16:42
  real
• 16:42
  how
• 16:43
  real
• 16:43
  life
• 16:43
  is.
• 16:44
  And
• 16:44
  a
• 16:44
  lot
• 16:44
  of
• 16:45
  people
• 16:45
  go
• 16:45
  on
• 16:45
  vacation.
• 16:46
  They
• 16:47
  go
• 16:47
  to,
• 16:47
  like.
• 16:48
  For
• 16:48
  me
• 16:48
  and
• 16:48
  Becca,
• 16:49
  I
• 16:49
  don't
• 16:49
  know
• 16:49
  if
• 16:49
  you're
• 16:49
  the
• 16:49
  same
• 16:50
  way,
• 16:50
  but
• 16:51
  my.
• 16:51
  My
• 16:52
  mind
• 16:52
  is
• 16:52
  always
• 16:52
  thinking
• 16:52
  about
• 16:53
  my
• 16:53
  business.
• 16:53
  Oh,
• 16:54
  I
• 16:54
  can't
• 16:54
  turn
• 16:54
  it
• 16:54
  off.
• 16:55
  But
• 16:55
  when
• 16:55
  I
• 16:55
  go
• 16:55
  through
• 16:56
  the
• 16:56
  Disney
• 16:56
  bubble,
• 16:56
  nobody
• 16:57
  can
• 16:57
  touch
• 16:57
  me
• 16:58
  there.
• 16:58
  And
• 16:58
  I'm
• 16:59
  just
• 16:59
  in,
• 16:59
  like,
• 16:59
  I'm
• 17:00
  just
• 17:00
  in
• 17:00
  this
• 17:00
  joyful
• 17:00
  place.
• 17:01
  And
• 17:01
  so
• 17:01
  you
• 17:01
  kind
• 17:02
  of
• 17:02
  go
• 17:02
  there
• 17:02
  to
• 17:02
  get
• 17:03
  lost
• 17:03
  in
• 17:03
  this
• 17:04
  truly,
• 17:04
  like,
• 17:05
  unreal
• 17:06
  place
• 17:06
  that
• 17:07
  has
• 17:07
  attention
• 17:07
  to
• 17:07
  detail
• 17:08
  that
• 17:08
  is
• 17:08
  so
• 17:08
  astute.
• 17:09
  And
• 17:09
  it's
• 17:09
  just.
• 17:10
  It's
• 17:11
  a
• 17:11
  sight
• 17:11
  to
• 17:11
  behold
• 17:12
  and
• 17:12
  feel.
• 17:12
  And
• 17:13
  again,
• 17:13
  that's
• 17:13
  kind
• 17:13
  of
• 17:13
  back
• 17:14
  to,
• 17:14
  like,
• 17:14
  why
• 17:14
  does
• 17:14
  Disney
• 17:15
  thrive?
• 17:15
  It's
• 17:15
  because
• 17:17
  all
• 17:17
  of
• 17:17
  these
• 17:17
  different
• 17:18
  little,
• 17:18
  tiny
• 17:19
  nuances.
• 17:20
  And
• 17:20
  you'll
• 17:21
  always,
• 17:21
  like,
• 17:21
  you
• 17:21
  said
• 17:22
  you
• 17:22
  were
• 17:22
  there
• 17:22
  for
• 17:22
  14
• 17:22
  days,
• 17:23
  and
• 17:23
  I'd
• 17:24
  love
• 17:24
  to
• 17:24
  hear
• 17:24
  some
• 17:24
  of
• 17:24
  the
• 17:24
  things
• 17:24
  that
• 17:24
  you
• 17:25
  were
• 17:25
  like,
• 17:25
  whoa,
• 17:25
  I
• 17:25
  didn't
• 17:26
  even
• 17:26
  think
• 17:26
  of
• 17:26
  that.
• 17:26
  Like,
• 17:26
  they're
• 17:27
  drone
• 17:27
  shows
• 17:27
  and,
• 17:28
  like,
• 17:28
  all
• 17:28
  this
• 17:28
  stuff
• 17:28
  that's
• 17:29
  Just
• 17:29
  so
• 17:30
  above
• 17:30
  and
• 17:30
  beyond.
• 17:31
  But
• 17:31
  yeah,
• 17:32
  I
• 17:32
  think
• 17:33
  that's
• 17:33
  really
• 17:33
  the
• 17:34
  thing
• 17:34
  that
• 17:34
  makes
• 17:35
  Disney
• 17:36
  something
• 17:37
  that
• 17:37
  we,
• 17:38
  I
• 17:38
  want
• 17:38
  to
• 17:38
  emulate
• 17:39
  that
• 17:39
  my,
• 17:40
  my,
• 17:41
  my
• 17:41
  TAG
• 17:42
  members
• 17:42
  feel
• 17:43
  that
• 17:43
  are
• 17:43
  part
• 17:43
  of
• 17:43
  my
• 17:43
  community,
• 17:44
  but
• 17:44
  also
• 17:44
  like
• 17:45
  my,
• 17:45
  you
• 17:45
  know,
• 17:46
  the
• 17:46
  planning
• 17:46
  side
• 17:46
  of
• 17:46
  my
• 17:46
  life
• 17:47
  that
• 17:47
  our
• 17:47
  clients
• 17:47
  feel.
• 17:48
  And
• 17:48
  that's
• 17:48
  something
• 17:49
  we
• 17:49
  can
• 17:49
  transition
• 17:50
  into
• 17:50
  our
• 17:50
  business.
• 17:50
  Yeah.
• 17:51
  And
• 17:51
  there
• 17:51
  is
• 17:51
  so
• 17:51
  much
• 17:51
  synergy.
• 17:52
  Right.
• 17:52
  Because
• 17:52
  we're
• 17:53
  saying
• 17:53
  that
• 17:53
  when
• 17:53
  we
• 17:53
  go
• 17:53
  to
• 17:53
  Disney
• 17:54
  there's
• 17:54
  this
• 17:54
  feeling
• 17:54
  of
• 17:55
  escapism.
• 17:55
  We're
• 17:56
  in
• 17:56
  this
• 17:56
  bubble.
• 17:56
  And
• 17:56
  actually
• 17:57
  that's
• 17:57
  how
• 17:57
  a
• 17:57
  couple
• 17:57
  should
• 17:58
  feel
• 17:58
  on
• 17:58
  a
• 17:59
  wedding
• 17:59
  day.
• 17:59
  Like
• 17:59
  this
• 17:59
  should
• 18:00
  be
• 18:00
  the
• 18:00
  most
• 18:00
  magical
• 18:01
  moment
• 18:01
  of
• 18:01
  their
• 18:01
  life.
• 18:02
  They
• 18:02
  should
• 18:02
  be
• 18:02
  able
• 18:02
  to
• 18:02
  leave
• 18:03
  everything
• 18:03
  else
• 18:03
  behind.
• 18:04
  They
• 18:04
  shouldn't
• 18:04
  be
• 18:05
  worrying
• 18:05
  about
• 18:05
  a
• 18:05
  bit
• 18:05
  of
• 18:05
  trash
• 18:06
  on
• 18:06
  the
• 18:06
  floor
• 18:06
  yet.
• 18:07
  I
• 18:07
  think
• 18:07
  just
• 18:08
  don't
• 18:08
  do
• 18:08
  enough
• 18:08
  to
• 18:08
  give
• 18:09
  them
• 18:09
  that
• 18:09
  experience.
• 18:09
  And
• 18:09
  by
• 18:10
  we,
• 18:10
  I
• 18:10
  mean
• 18:10
  the
• 18:11
  wedding
• 18:11
  industry
• 18:11
  as
• 18:11
  a
• 18:12
  whole.
• 18:12
  I
• 18:12
  mean
• 18:12
  you
• 18:13
  see
• 18:13
  some
• 18:13
  of
• 18:13
  the
• 18:13
  statistics
• 18:14
  that
• 18:14
  come
• 18:14
  out
• 18:14
  of
• 18:14
  these
• 18:14
  surveys
• 18:15
  about
• 18:15
  how
• 18:15
  many
• 18:15
  people
• 18:16
  just
• 18:16
  felt
• 18:16
  like
• 18:16
  a
• 18:17
  number
• 18:17
  when
• 18:17
  they
• 18:17
  were
• 18:18
  hired
• 18:18
  by
• 18:18
  their
• 18:18
  wedding
• 18:19
  suppliers
• 18:19
  and
• 18:19
  stuff
• 18:19
  like
• 18:19
  that.
• 18:20
  And
• 18:20
  you
• 18:20
  think,
• 18:20
  why
• 18:21
  are
• 18:21
  we
• 18:21
  not
• 18:21
  just
• 18:22
  doing
• 18:22
  a
• 18:22
  little
• 18:23
  bit
• 18:23
  more,
• 18:23
  even
• 18:23
  improving
• 18:24
  our
• 18:24
  businesses
• 18:25
  by
• 18:25
  1%
• 18:26
  in
• 18:26
  the
• 18:26
  way
• 18:26
  that
• 18:26
  Disney
• 18:27
  does?
• 18:27
  Because
• 18:28
  then
• 18:28
  we
• 18:28
  will
• 18:28
  give
• 18:28
  the
• 18:29
  clients
• 18:29
  the
• 18:29
  dream
• 18:30
  experience
• 18:30
  that
• 18:30
  they're
• 18:30
  hoping
• 18:31
  for.
• 18:31
  And
• 18:31
  I
• 18:31
  think
• 18:31
  a
• 18:32
  little
• 18:32
  bit
• 18:32
  of
• 18:32
  this
• 18:32
  comes.
• 18:32
  We
• 18:32
  actually
• 18:33
  is
• 18:33
  so
• 18:33
  funny.
• 18:33
  We
• 18:33
  just
• 18:33
  had
• 18:34
  this
• 18:34
  conversation
• 18:35
  the
• 18:35
  other
• 18:35
  day
• 18:35
  in
• 18:36
  our
• 18:36
  group
• 18:36
  because
• 18:37
  when
• 18:37
  we're
• 18:37
  doing
• 18:37
  it
• 18:37
  for
• 18:38
  so
• 18:38
  long,
• 18:38
  I
• 18:38
  think
• 18:39
  we
• 18:39
  lose
• 18:39
  the
• 18:40
  magic
• 18:40
  of
• 18:40
  it.
• 18:40
  We
• 18:41
  don't
• 18:41
  stop
• 18:41
  to
• 18:42
  think
• 18:42
  how
• 18:43
  important
• 18:43
  this
• 18:44
  day
• 18:44
  is
• 18:44
  for
• 18:45
  our
• 18:45
  couples,
• 18:46
  for
• 18:46
  our
• 18:46
  clients.
• 18:47
  And
• 18:47
  it's,
• 18:47
  I
• 18:48
  get
• 18:48
  it.
• 18:48
  Because
• 18:49
  it
• 18:49
  is
• 18:49
  our
• 18:49
  lived,
• 18:50
  it
• 18:50
  is
• 18:50
  our
• 18:50
  life,
• 18:50
  it
• 18:51
  is
• 18:51
  our
• 18:51
  everyday.
• 18:52
  And
• 18:52
  like
• 18:52
  how
• 18:53
  do
• 18:53
  we,
• 18:53
  how
• 18:54
  do
• 18:54
  we
• 18:54
  breathe
• 18:55
  life
• 18:56
  into
• 18:56
  that
• 18:57
  kind
• 18:57
  of
• 18:58
  joyful
• 18:59
  youth?
• 18:59
  When
• 19:00
  we
• 19:00
  were,
• 19:00
  when
• 19:01
  we
• 19:01
  were
• 19:01
  in
• 19:01
  the
• 19:01
  wedding
• 19:01
  industry,
• 19:02
  I
• 19:02
  was
• 19:02
  started
• 19:02
  in
• 19:02
  my
• 19:03
  20s,
• 19:03
  right.
• 19:03
  And
• 19:04
  I
• 19:04
  would
• 19:04
  just,
• 19:04
  I
• 19:04
  remember,
• 19:05
  I
• 19:05
  remember
• 19:05
  walking
• 19:06
  into
• 19:06
  a
• 19:06
  venue
• 19:07
  and
• 19:07
  bright
• 19:08
  eyed,
• 19:09
  you
• 19:09
  know,
• 19:09
  and
• 19:09
  I
• 19:09
  was
• 19:10
  like,
• 19:10
  who
• 19:10
  gets
• 19:11
  married
• 19:11
  here?
• 19:12
  This
• 19:12
  is
• 19:12
  so
• 19:13
  beautiful.
• 19:14
  And
• 19:14
  then
• 19:15
  you
• 19:15
  know,
• 19:15
  15
• 19:15
  years
• 19:16
  in,
• 19:16
  I'm
• 19:16
  like,
• 19:16
  oh,
• 19:17
  you
• 19:17
  know,
• 19:17
  seen
• 19:17
  this
• 19:18
  place
• 19:18
  before.
• 19:18
  Did,
• 19:19
  did
• 19:19
  600
• 19:20
  weddings
• 19:20
  here.
• 19:21
  So
• 19:21
  it's
• 19:21
  like
• 19:21
  how,
• 19:22
  how
• 19:22
  can
• 19:22
  you
• 19:23
  continually
• 19:25
  just
• 19:25
  breathe
• 19:25
  back
• 19:26
  life
• 19:26
  into
• 19:26
  the,
• 19:27
  the
• 19:27
  old
• 19:28
  joy
• 19:29
  that
• 19:29
  you
• 19:29
  had
• 19:29
  as
• 19:30
  when
• 19:30
  you
• 19:30
  first
• 19:30
  got
• 19:31
  in
• 19:31
  the
• 19:31
  industry
• 19:31
  and
• 19:31
  you
• 19:32
  were
• 19:32
  new
• 19:32
  and
• 19:33
  probably
• 19:33
  terrified
• 19:33
  as
• 19:34
  we
• 19:34
  all
• 19:34
  were
• 19:34
  like
• 19:35
  don't
• 19:35
  screw
• 19:36
  this
• 19:36
  up.
• 19:36
  You
• 19:36
  know,
• 19:36
  like
• 19:37
  that,
• 19:37
  like
• 19:38
  ownership
• 19:39
  and
• 19:41
  I
• 19:41
  think
• 19:41
  getting
• 19:42
  back
• 19:42
  to
• 19:42
  that
• 19:42
  place.
• 19:42
  And
• 19:43
  again
• 19:43
  a
• 19:43
  lot
• 19:43
  of
• 19:43
  the,
• 19:44
  the
• 19:44
  you
• 19:44
  know,
• 19:45
  TAG
• 19:45
  members
• 19:45
  like
• 19:46
  burnout
• 19:46
  is
• 19:46
  so
• 19:47
  real
• 19:47
  because
• 19:47
  they've
• 19:48
  been
• 19:48
  in
• 19:48
  the
• 19:48
  industry
• 19:48
  for
• 19:48
  a
• 19:49
  long
• 19:49
  time.
• 19:49
  They're
• 19:49
  making
• 19:49
  multi
• 19:50
  six
• 19:50
  figures.
• 19:50
  Like,
• 19:51
  okay,
• 19:51
  well,
• 19:52
  you
• 19:52
  know,
• 19:53
  how
• 19:53
  do
• 19:53
  we
• 19:53
  really
• 19:54
  continually
• 19:54
  bring.
• 19:55
  Bring
• 19:55
  that
• 19:55
  magic,
• 19:56
  right?
• 19:56
  How
• 19:56
  do
• 19:57
  we
• 19:57
  continually
• 19:57
  do
• 19:57
  that?
• 19:58
  And
• 19:58
  I
• 19:58
  think
• 19:58
  the
• 19:59
  way
• 19:59
  that
• 19:59
  I've
• 19:59
  always
• 20:00
  led
• 20:00
  my
• 20:00
  team
• 20:01
  to
• 20:01
  do
• 20:01
  it
• 20:01
  is
• 20:01
  thinking
• 20:01
  about
• 20:02
  the
• 20:02
  individual,
• 20:02
  thinking
• 20:03
  about
• 20:03
  the
• 20:03
  couple
• 20:03
  getting
• 20:04
  invested
• 20:04
  and
• 20:05
  connected
• 20:05
  with
• 20:05
  them.
• 20:05
  Again,
• 20:05
  this
• 20:06
  is
• 20:06
  what
• 20:06
  Disney
• 20:06
  does,
• 20:06
  right?
• 20:07
  The
• 20:07
  mom,
• 20:08
  the
• 20:08
  dad.
• 20:08
  Like,
• 20:08
  how
• 20:08
  do.
• 20:09
  How
• 20:09
  can.
• 20:09
  How
• 20:09
  can
• 20:10
  we
• 20:10
  make
• 20:10
  their
• 20:11
  experience
• 20:11
  here
• 20:12
  unlike
• 20:12
  anything
• 20:13
  they've
• 20:13
  had?
• 20:13
  How
• 20:13
  can
• 20:13
  we
• 20:13
  make
• 20:14
  this
• 20:14
  couple's
• 20:14
  experience
• 20:15
  unlike
• 20:16
  anything
• 20:16
  they've
• 20:16
  ever
• 20:16
  experienced
• 20:17
  within,
• 20:18
  you
• 20:18
  know,
• 20:18
  our
• 20:18
  vendor
• 20:19
  category?
• 20:19
  So,
• 20:20
  yeah,
• 20:20
  I.
• 20:21
  I
• 20:21
  know
• 20:21
  it
• 20:21
  happens
• 20:22
  that
• 20:22
  we
• 20:22
  kind
• 20:22
  of
• 20:23
  lose
• 20:23
  that
• 20:23
  sparkle,
• 20:24
  and
• 20:24
  when
• 20:25
  we
• 20:25
  realize
• 20:25
  we're
• 20:25
  losing
• 20:26
  it,
• 20:26
  you
• 20:26
  gotta
• 20:27
  work
• 20:27
  hard
• 20:27
  to
• 20:27
  get
• 20:27
  it
• 20:27
  back,
• 20:28
  because
• 20:28
  it's
• 20:28
  important.
• 20:29
  Yeah,
• 20:29
  absolutely.
• 20:30
  And
• 20:30
  we
• 20:30
  need
• 20:30
  to
• 20:30
  realize
• 20:31
  that
• 20:31
  that's
• 20:31
  every
• 20:32
  client,
• 20:32
  that's
• 20:33
  their
• 20:33
  best
• 20:33
  day
• 20:33
  ever,
• 20:34
  and
• 20:34
  we
• 20:34
  need
• 20:34
  to
• 20:34
  enter
• 20:35
  that
• 20:35
  day
• 20:35
  to
• 20:36
  give
• 20:36
  them
• 20:36
  their
• 20:36
  best
• 20:36
  day
• 20:36
  ever.
• 20:37
  So
• 20:37
  let's
• 20:38
  talk
• 20:38
  about
• 20:38
  how
• 20:38
  Disney
• 20:39
  do
• 20:39
  that
• 20:39
  then.
• 20:39
  Because
• 20:39
  one
• 20:40
  of
• 20:40
  the
• 20:40
  things
• 20:40
  we
• 20:40
  talked
• 20:40
  about
• 20:41
  already
• 20:41
  a
• 20:41
  little
• 20:41
  bit
• 20:42
  is
• 20:42
  how
• 20:42
  incredible
• 20:42
  their.
• 20:44
  They
• 20:44
  call
• 20:44
  them
• 20:44
  cast
• 20:45
  members,
• 20:45
  which
• 20:45
  I
• 20:45
  absolutely
• 20:46
  love
• 20:46
  as
• 20:46
  a
• 20:46
  stagey
• 20:47
  person,
• 20:47
  too.
• 20:47
  Like,
• 20:48
  and
• 20:48
  the
• 20:48
  idea
• 20:48
  is
• 20:49
  that
• 20:49
  when
• 20:49
  they
• 20:49
  step
• 20:49
  out
• 20:50
  there,
• 20:50
  they
• 20:50
  step
• 20:50
  on
• 20:50
  stage.
• 20:51
  Now,
• 20:51
  I
• 20:51
  am
• 20:52
  sure
• 20:52
  that
• 20:52
  in
• 20:52
  their
• 20:53
  heads,
• 20:53
  for
• 20:53
  some
• 20:53
  of
• 20:53
  them,
• 20:54
  they
• 20:54
  are
• 20:54
  probably
• 20:55
  thinking,
• 20:55
  this
• 20:55
  isn't
• 20:55
  as
• 20:56
  exciting
• 20:56
  as
• 20:56
  it
• 20:56
  was
• 20:56
  on
• 20:57
  day
• 20:57
  one
• 20:57
  when
• 20:57
  I'm
• 20:57
  on,
• 20:58
  like,
• 20:58
  year
• 20:58
  13,
• 20:59
  but
• 20:59
  yet
• 21:00
  they
• 21:00
  still
• 21:01
  treat
• 21:01
  everyone
• 21:02
  like
• 21:02
  it's
• 21:03
  the
• 21:03
  first
• 21:03
  day
• 21:04
  that
• 21:04
  they've
• 21:04
  ever
• 21:04
  seen
• 21:05
  any
• 21:05
  of
• 21:05
  this
• 21:05
  stuff.
• 21:05
  So
• 21:05
  how
• 21:05
  do
• 21:06
  we
• 21:06
  think
• 21:06
  they
• 21:06
  achieve
• 21:06
  that?
• 21:07
  Because
• 21:07
  there
• 21:07
  must
• 21:07
  be
• 21:07
  learnings
• 21:08
  that
• 21:08
  we
• 21:08
  can
• 21:08
  get
• 21:08
  from
• 21:08
  them,
• 21:09
  because
• 21:09
  we
• 21:09
  may
• 21:10
  only
• 21:10
  be
• 21:10
  doing
• 21:10
  a
• 21:10
  wedding
• 21:11
  once
• 21:11
  a
• 21:11
  week.
• 21:11
  Once
• 21:11
  a
• 21:11
  month,
• 21:12
  they're
• 21:12
  going
• 21:12
  in
• 21:12
  those
• 21:12
  parks
• 21:13
  six
• 21:13
  days
• 21:13
  a
• 21:13
  week
• 21:13
  and
• 21:14
  having
• 21:14
  to
• 21:14
  live
• 21:14
  like
• 21:15
  that.
• 21:15
  I
• 21:15
  think
• 21:15
  for
• 21:16
  me,
• 21:16
  it's
• 21:16
  because
• 21:17
  it's
• 21:17
  an
• 21:17
  identity.
• 21:18
  Right?
• 21:18
  They
• 21:18
  call
• 21:18
  them
• 21:19
  cast
• 21:19
  members
• 21:19
  like
• 21:20
  it
• 21:20
  is
• 21:20
  a.
• 21:20
  There
• 21:21
  is,
• 21:21
  again,
• 21:21
  there
• 21:22
  is
• 21:22
  an
• 21:22
  intentionality
• 21:23
  that
• 21:23
  they're
• 21:23
  not
• 21:23
  just,
• 21:23
  like,
• 21:23
  team
• 21:24
  members.
• 21:24
  Right.
• 21:24
  And
• 21:25
  that's
• 21:25
  what
• 21:25
  we
• 21:25
  call
• 21:25
  our
• 21:26
  people.
• 21:26
  It's
• 21:26
  like,
• 21:26
  no,
• 21:27
  they
• 21:27
  are.
• 21:27
  And
• 21:27
  again,
• 21:28
  cast
• 21:28
  members
• 21:28
  has
• 21:29
  all
• 21:29
  this
• 21:29
  connotation
• 21:30
  of
• 21:30
  performance,
• 21:31
  of
• 21:31
  showing
• 21:31
  up
• 21:32
  of
• 21:33
  this
• 21:34
  importance.
• 21:34
  Right?
• 21:35
  And
• 21:36
  so
• 21:36
  I
• 21:36
  think
• 21:36
  that
• 21:37
  they.
• 21:37
  You
• 21:37
  know,
• 21:37
  actually,
• 21:38
  funny
• 21:38
  enough,
• 21:38
  my
• 21:39
  managing
• 21:39
  director
• 21:39
  at
• 21:40
  Simply
• 21:40
  Elgat,
• 21:40
  my
• 21:40
  planning
• 21:41
  company,
• 21:41
  she
• 21:41
  was
• 21:42
  a
• 21:42
  jungle
• 21:42
  skipper
• 21:43
  on
• 21:43
  the,
• 21:44
  like,
• 21:44
  the
• 21:44
  Disney
• 21:45
  ride.
• 21:46
  And
• 21:46
  yes,
• 21:46
  Bucket
• 21:47
  List
• 21:47
  was
• 21:47
  riding
• 21:48
  Jungle
• 21:48
  Jungle
• 21:49
  Cruise
• 21:49
  with
• 21:49
  Lindsey
• 21:50
  Mackie.
• 21:50
  And
• 21:50
  watching
• 21:50
  her
• 21:51
  do,
• 21:51
  like,
• 21:51
  the
• 21:51
  whole.
• 21:52
  It
• 21:52
  was
• 21:52
  a.
• 21:53
  It
• 21:53
  was
• 21:53
  such
• 21:53
  an
• 21:53
  epic
• 21:54
  moment
• 21:54
  in
• 21:54
  my
• 21:54
  life.
• 21:55
  But
• 21:56
  you.
• 21:56
  You
• 21:57
  embrace
• 21:58
  this
• 21:58
  character
• 21:59
  as
• 21:59
  a
• 21:59
  cast
• 22:00
  member,
• 22:00
  and
• 22:01
  you.
• 22:02
  There's
• 22:02
  this
• 22:02
  onus
• 22:03
  and
• 22:04
  responsibility
• 22:05
  to
• 22:06
  the
• 22:06
  character
• 22:06
  you're
• 22:06
  playing
• 22:07
  that,
• 22:07
  I
• 22:07
  think
• 22:08
  allows
• 22:08
  them
• 22:08
  to
• 22:08
  get
• 22:09
  into
• 22:09
  that
• 22:09
  mindset
• 22:10
  that's
• 22:10
  different
• 22:10
  than,
• 22:11
  again,
• 22:12
  just
• 22:12
  a
• 22:12
  regular
• 22:12
  old
• 22:13
  job.
• 22:13
  And
• 22:14
  I
• 22:14
  think
• 22:14
  that
• 22:14
  was
• 22:14
  really
• 22:14
  smart
• 22:15
  and
• 22:15
  I
• 22:15
  think
• 22:15
  that
• 22:16
  makes
• 22:16
  a
• 22:16
  whole
• 22:16
  lot
• 22:16
  of
• 22:16
  sense.
• 22:17
  And
• 22:17
  again,
• 22:18
  when
• 22:18
  the
• 22:18
  cast
• 22:19
  members
• 22:20
  are
• 22:20
  in
• 22:20
  that
• 22:20
  mindset,
• 22:21
  when
• 22:21
  they're
• 22:21
  showing
• 22:21
  up,
• 22:22
  and
• 22:22
  again,
• 22:23
  I
• 22:23
  think
• 22:23
  they
• 22:23
  do
• 22:23
  get
• 22:23
  to
• 22:23
  see
• 22:24
  the
• 22:24
  magic
• 22:24
  of
• 22:24
  the
• 22:24
  little
• 22:25
  boy
• 22:25
  whose
• 22:25
  eyes
• 22:26
  are
• 22:26
  gleaming,
• 22:27
  or,
• 22:28
  you
• 22:28
  know,
• 22:28
  the
• 22:28
  little
• 22:28
  girl
• 22:29
  that
• 22:29
  dropped
• 22:29
  her
• 22:29
  ice
• 22:30
  cream.
• 22:30
  Like,
• 22:30
  oh,
• 22:31
  an
• 22:31
  easy
• 22:31
  thing
• 22:31
  is
• 22:31
  to
• 22:32
  get
• 22:32
  her
• 22:32
  a
• 22:32
  new
• 22:32
  ice
• 22:32
  cream.
• 22:32
  But
• 22:33
  that's
• 22:33
  like
• 22:33
  the
• 22:33
  whole
• 22:33
  world.
• 22:34
  Like,
• 22:34
  where
• 22:34
  can
• 22:35
  we
• 22:35
  find
• 22:35
  those
• 22:35
  moments
• 22:36
  where,
• 22:36
  you
• 22:36
  know,
• 22:37
  on
• 22:37
  the
• 22:37
  wedding
• 22:38
  day,
• 22:38
  you
• 22:38
  know,
• 22:39
  grandma
• 22:39
  needs
• 22:40
  a
• 22:40
  glass
• 22:40
  of
• 22:40
  water
• 22:40
  and
• 22:41
  we
• 22:41
  can
• 22:41
  notice
• 22:41
  and
• 22:42
  just
• 22:42
  like
• 22:42
  go
• 22:42
  over
• 22:42
  there
• 22:43
  and
• 22:43
  talk
• 22:43
  to
• 22:43
  her
• 22:43
  and
• 22:43
  take
• 22:43
  care
• 22:43
  of
• 22:43
  her.
• 22:44
  Can
• 22:44
  I
• 22:44
  get
• 22:44
  you
• 22:44
  a
• 22:44
  glass
• 22:44
  of
• 22:44
  water?
• 22:45
  You
• 22:45
  know,
• 22:45
  like,
• 22:45
  just
• 22:46
  stuff
• 22:46
  like
• 22:46
  that.
• 22:47
  How
• 22:47
  can
• 22:47
  we
• 22:47
  kind
• 22:47
  of
• 22:48
  up
• 22:48
  level
• 22:48
  and
• 22:49
  be,
• 22:49
  you
• 22:50
  know,
• 22:50
  servant
• 22:50
  hearted
• 22:51
  to
• 22:51
  those
• 22:51
  people
• 22:52
  that
• 22:52
  are
• 22:52
  around
• 22:52
  us
• 22:52
  on
• 22:53
  the
• 22:53
  wedding
• 22:53
  days,
• 22:53
  to
• 22:53
  our
• 22:54
  clients,
• 22:54
  and
• 22:54
  honestly
• 22:54
  to
• 22:55
  vendors
• 22:55
  too,
• 22:56
  to
• 22:56
  each
• 22:56
  other?
• 22:57
  I
• 22:57
  think
• 22:58
  that's
• 22:58
  really
• 22:58
  key
• 22:58
  in
• 22:59
  a
• 22:59
  way
• 22:59
  to
• 22:59
  kind
• 22:59
  of
• 23:00
  live
• 23:00
  that
• 23:00
  same
• 23:01
  mentality
• 23:01
  within
• 23:01
  our
• 23:02
  own
• 23:02
  businesses.
• 23:02
  Often
• 23:03
  it
• 23:03
  is
• 23:03
  those
• 23:03
  simplest
• 23:04
  things
• 23:04
  that
• 23:04
  make
• 23:05
  the
• 23:05
  biggest
• 23:05
  difference
• 23:06
  to
• 23:06
  someone's
• 23:06
  day,
• 23:06
  both
• 23:07
  at
• 23:07
  a
• 23:07
  wedding
• 23:08
  or
• 23:08
  in
• 23:08
  Disney.
• 23:09
  They're
• 23:09
  not
• 23:09
  complicated
• 23:10
  things.
• 23:10
  It
• 23:10
  costs,
• 23:11
  what,
• 23:11
  a
• 23:11
  couple
• 23:12
  of
• 23:12
  cents
• 23:12
  to
• 23:13
  replace
• 23:13
  an
• 23:13
  ice
• 23:13
  cream.
• 23:14
  But
• 23:14
  to
• 23:14
  that
• 23:14
  parent,
• 23:15
  to
• 23:15
  that
• 23:15
  child,
• 23:15
  to
• 23:16
  the
• 23:16
  rest
• 23:16
  of
• 23:16
  the
• 23:16
  extended
• 23:17
  family,
• 23:17
  that
• 23:17
  probably
• 23:17
  changes
• 23:18
  the
• 23:18
  whole
• 23:18
  day.
• 23:19
  It
• 23:19
  takes
• 23:19
  us
• 23:19
  10
• 23:19
  seconds
• 23:20
  out
• 23:20
  of
• 23:20
  our
• 23:20
  day
• 23:20
  to
• 23:21
  offer
• 23:21
  the
• 23:21
  grandma
• 23:22
  a
• 23:22
  glass
• 23:22
  of
• 23:22
  water.
• 23:23
  Yet
• 23:23
  often
• 23:23
  we
• 23:24
  don't
• 23:24
  do
• 23:24
  it.
• 23:24
  Often
• 23:25
  we're
• 23:25
  just
• 23:25
  thinking
• 23:25
  about
• 23:26
  ourselves
• 23:26
  or
• 23:27
  we're
• 23:27
  just
• 23:27
  thinking
• 23:27
  about
• 23:28
  when's
• 23:28
  this
• 23:28
  day
• 23:28
  gonna
• 23:29
  end.
• 23:29
  And
• 23:29
  so
• 23:29
  it's
• 23:29
  definitely
• 23:30
  an
• 23:30
  intentional
• 23:30
  thing.
• 23:31
  So
• 23:31
  maybe
• 23:31
  we
• 23:31
  do
• 23:31
  need
• 23:32
  to,
• 23:32
  on
• 23:32
  a
• 23:32
  wedding
• 23:33
  day,
• 23:33
  almost
• 23:34
  become
• 23:34
  a
• 23:35
  character.
• 23:35
  Even
• 23:35
  if
• 23:35
  we've
• 23:36
  had
• 23:36
  a
• 23:36
  terrible
• 23:37
  day,
• 23:37
  we
• 23:37
  gotta
• 23:37
  leave
• 23:37
  it
• 23:38
  outside
• 23:38
  the
• 23:38
  door
• 23:39
  and
• 23:39
  we've
• 23:39
  gotta
• 23:39
  go,
• 23:39
  right?
• 23:40
  How
• 23:40
  can
• 23:40
  I
• 23:40
  show
• 23:40
  up
• 23:41
  as
• 23:41
  who
• 23:41
  I
• 23:42
  was
• 23:42
  on
• 23:42
  day
• 23:42
  one
• 23:42
  with
• 23:42
  the
• 23:43
  enthusiasm
• 23:43
  that
• 23:43
  I
• 23:43
  had
• 23:44
  on
• 23:44
  day
• 23:44
  one?
• 23:44
  Because
• 23:45
  for
• 23:45
  this
• 23:45
  couple,
• 23:45
  it's
• 23:46
  their
• 23:46
  day
• 23:46
  one.
• 23:46
  Yeah.
• 23:47
  And
• 23:47
  you
• 23:47
  have
• 23:47
  to
• 23:47
  like,
• 23:47
  like
• 23:49
  constantly
• 23:50
  be
• 23:50
  like,
• 23:51
  curating
• 23:51
  for
• 23:52
  yourself
• 23:52
  that
• 23:52
  inspiration
• 23:53
  of,
• 23:54
  okay,
• 23:54
  I'm
• 23:55
  having
• 23:55
  this
• 23:55
  day
• 23:56
  and
• 23:56
  this
• 23:56
  is
• 23:56
  my
• 23:57
  life
• 23:57
  and
• 23:58
  this
• 23:58
  is
• 23:59
  their,
• 24:00
  their
• 24:00
  wedding
• 24:00
  day.
• 24:01
  This
• 24:01
  is
• 24:01
  their,
• 24:02
  the
• 24:02
  day
• 24:02
  they've
• 24:03
  been,
• 24:03
  you
• 24:03
  know,
• 24:03
  some
• 24:04
  people
• 24:04
  look
• 24:04
  forward
• 24:05
  to
• 24:05
  for
• 24:05
  decades.
• 24:06
  Right?
• 24:06
  Like,
• 24:07
  so
• 24:07
  what
• 24:07
  a
• 24:08
  beautiful
• 24:08
  thing
• 24:09
  that
• 24:09
  we
• 24:09
  have
• 24:09
  the
• 24:10
  honor
• 24:10
  to
• 24:10
  be
• 24:10
  a
• 24:10
  part
• 24:11
  of
• 24:11
  it
• 24:11
  and
• 24:11
  to
• 24:11
  be
• 24:11
  chosen
• 24:12
  to
• 24:12
  be
• 24:12
  there.
• 24:13
  And
• 24:13
  I
• 24:13
  think
• 24:13
  we
• 24:13
  should
• 24:14
  show
• 24:14
  up
• 24:14
  that
• 24:14
  way
• 24:14
  for
• 24:14
  sure.
• 24:15
  And
• 24:15
  like,
• 24:15
  don't
• 24:15
  get
• 24:15
  me
• 24:16
  wrong,
• 24:16
  like,
• 24:16
  like,
• 24:16
  sometimes
• 24:17
  It's
• 24:17
  a
• 24:17
  drag.
• 24:19
  Sometimes
• 24:19
  people
• 24:20
  are
• 24:20
  drunk
• 24:21
  and
• 24:21
  it's
• 24:21
  not
• 24:21
  super
• 24:22
  fun.
• 24:22
  And
• 24:24
  someone
• 24:24
  else's
• 24:25
  behavior
• 24:26
  shouldn't
• 24:26
  actually
• 24:27
  affect
• 24:28
  how
• 24:28
  you
• 24:28
  show
• 24:28
  up
• 24:29
  because
• 24:30
  you're
• 24:30
  in
• 24:30
  control
• 24:31
  of
• 24:31
  how
• 24:32
  you
• 24:32
  present
• 24:32
  yourself.
• 24:33
  The
• 24:33
  business,
• 24:34
  the
• 24:34
  brand,
• 24:35
  and
• 24:35
  that
• 24:35
  integrity
• 24:36
  and
• 24:37
  that
• 24:37
  belief
• 24:38
  and
• 24:38
  commitment
• 24:39
  is
• 24:39
  what
• 24:40
  makes
• 24:40
  you
• 24:41
  a
• 24:41
  superior.
• 24:42
  You
• 24:42
  know,
• 24:43
  like,
• 24:43
  that's
• 24:43
  what
• 24:43
  continues
• 24:44
  that
• 24:44
  excellence.
• 24:45
  And
• 24:46
  again,
• 24:46
  we're
• 24:47
  in
• 24:47
  total
• 24:47
  control
• 24:47
  of
• 24:48
  that.
• 24:48
  No
• 24:48
  matter
• 24:48
  what
• 24:48
  happens,
• 24:49
  we're
• 24:49
  in
• 24:49
  total
• 24:49
  control
• 24:50
  of
• 24:50
  that.
• 24:50
  Yeah.
• 24:50
  And
• 24:50
  I
• 24:51
  guarantee
• 24:51
  there
• 24:51
  are
• 24:51
  a
• 24:51
  lot
• 24:52
  of
• 24:52
  visitors
• 24:52
  to
• 24:52
  the
• 24:52
  Disney
• 24:53
  parks
• 24:53
  who
• 24:53
  are
• 24:54
  absolute
• 24:54
  morons.
• 24:55
  And
• 24:55
  yet
• 24:55
  those
• 24:55
  Disney
• 24:56
  cast
• 24:56
  members
• 24:56
  will
• 24:57
  still
• 24:57
  show
• 24:57
  up
• 24:57
  as
• 24:57
  the
• 24:58
  best
• 24:58
  version
• 24:58
  of
• 24:58
  themselves
• 24:59
  and
• 24:59
  they
• 24:59
  will
• 24:59
  do
• 24:59
  the
• 24:59
  things
• 25:00
  right.
• 25:00
  So,
• 25:00
  you
• 25:01
  know,
• 25:01
  it's
• 25:01
  not
• 25:01
  like
• 25:01
  we
• 25:01
  have
• 25:02
  it
• 25:02
  harder
• 25:02
  than
• 25:02
  they
• 25:02
  do.
• 25:03
  I
• 25:03
  guarantee
• 25:03
  they
• 25:04
  have
• 25:04
  all
• 25:04
  sorts
• 25:04
  of
• 25:05
  interesting
• 25:05
  people
• 25:06
  that
• 25:06
  they
• 25:06
  come
• 25:06
  across
• 25:06
  on
• 25:07
  a
• 25:07
  daily
• 25:07
  basis.
• 25:07
  I'm
• 25:08
  sure
• 25:08
  they've
• 25:08
  got
• 25:08
  some
• 25:08
  stories
• 25:09
  now,
• 25:09
  because
• 25:09
  I'm
• 25:10
  a
• 25:10
  Disney
• 25:10
  nerd.
• 25:10
  I
• 25:11
  recently
• 25:11
  read
• 25:11
  a
• 25:12
  book
• 25:12
  from
• 25:12
  a
• 25:12
  Disney
• 25:13
  cast
• 25:13
  member
• 25:13
  all
• 25:14
  about
• 25:14
  the
• 25:14
  kind
• 25:14
  of
• 25:14
  onboarding
• 25:15
  and
• 25:15
  the
• 25:16
  Disney
• 25:16
  experience
• 25:16
  and
• 25:16
  that
• 25:17
  kind
• 25:17
  of
• 25:17
  thing.
• 25:17
  And
• 25:17
  one
• 25:17
  of
• 25:17
  the
• 25:17
  things
• 25:18
  that
• 25:18
  really
• 25:18
  stood
• 25:18
  out
• 25:18
  to
• 25:19
  me
• 25:19
  in
• 25:19
  this
• 25:19
  book
• 25:19
  when
• 25:20
  we're
• 25:20
  thinking
• 25:20
  about
• 25:20
  the
• 25:21
  business
• 25:21
  of
• 25:21
  Disney
• 25:21
  was
• 25:22
  how
• 25:22
  they
• 25:22
  try
• 25:22
  and
• 25:22
  use
• 25:23
  all
• 25:23
  of
• 25:23
  the
• 25:23
  senses,
• 25:24
  especially
• 25:25
  in
• 25:25
  their
• 25:25
  parks,
• 25:26
  to
• 25:26
  engage
• 25:27
  you
• 25:27
  and
• 25:27
  to
• 25:27
  make
• 25:28
  you
• 25:28
  feel
• 25:28
  like
• 25:28
  you're
• 25:28
  in
• 25:29
  this
• 25:29
  magical
• 25:29
  place.
• 25:30
  And
• 25:30
  I
• 25:30
  don't
• 25:31
  think,
• 25:31
  again,
• 25:31
  this
• 25:31
  isn't
• 25:31
  something
• 25:32
  we
• 25:32
  think
• 25:32
  about
• 25:32
  a
• 25:33
  lot.
• 25:33
  I
• 25:33
  don't
• 25:33
  think
• 25:34
  in
• 25:34
  our
• 25:34
  small
• 25:34
  businesses
• 25:35
  in
• 25:35
  the
• 25:35
  wedding
• 25:35
  industry
• 25:36
  about
• 25:36
  how
• 25:36
  we
• 25:36
  can
• 25:37
  can
• 25:37
  engage
• 25:37
  our
• 25:37
  couples
• 25:38
  different
• 25:38
  senses.
• 25:39
  So
• 25:39
  a
• 25:39
  couple
• 25:40
  of
• 25:40
  the
• 25:40
  things
• 25:40
  that
• 25:40
  they
• 25:40
  were
• 25:41
  talking
• 25:41
  about
• 25:41
  in
• 25:41
  this
• 25:41
  book,
• 25:42
  obviously,
• 25:42
  sound
• 25:43
  music
• 25:43
  playing,
• 25:44
  changing
• 25:44
  music
• 25:45
  all
• 25:45
  of
• 25:45
  the
• 25:45
  time,
• 25:45
  depending
• 25:46
  on
• 25:46
  the
• 25:46
  theme
• 25:46
  of
• 25:46
  where
• 25:46
  you
• 25:47
  are.
• 25:47
  Music
• 25:47
  on
• 25:47
  the
• 25:47
  like.
• 25:48
  Music
• 25:48
  is
• 25:48
  a
• 25:48
  constant
• 25:49
  smell.
• 25:49
  They
• 25:50
  like,
• 25:50
  pump
• 25:50
  out
• 25:50
  the
• 25:51
  smells.
• 25:51
  That's
• 25:51
  why
• 25:51
  we
• 25:51
  all
• 25:52
  like
• 25:52
  being
• 25:52
  on
• 25:52
  Main
• 25:52
  street,
• 25:53
  because
• 25:53
  they're
• 25:53
  pumping
• 25:53
  out
• 25:54
  those
• 25:54
  different
• 25:54
  smells.
• 25:55
  Like
• 25:55
  candy
• 25:55
  smells.
• 25:56
  Yeah,
• 25:56
  it
• 25:56
  smells
• 25:57
  like
• 25:57
  candy
• 25:57
  everywhere
• 25:57
  you
• 25:57
  go.
• 25:58
  You
• 25:58
  can
• 25:58
  even
• 25:58
  buy
• 25:58
  the
• 25:58
  fragrances
• 25:59
  in
• 25:59
  a
• 25:59
  candle
• 26:00
  and
• 26:00
  then
• 26:00
  you've
• 26:01
  got
• 26:01
  the,
• 26:01
  like,
• 26:02
  the
• 26:02
  touch
• 26:02
  and
• 26:02
  how
• 26:03
  they
• 26:03
  make
• 26:03
  everything
• 26:04
  at
• 26:04
  child
• 26:04
  height
• 26:05
  so
• 26:05
  they
• 26:05
  can
• 26:05
  see
• 26:06
  in
• 26:06
  the
• 26:06
  windows.
• 26:06
  And
• 26:07
  like,
• 26:07
  there's
• 26:07
  just
• 26:08
  so
• 26:08
  many
• 26:08
  different
• 26:09
  things
• 26:10
  about
• 26:10
  Disney.
• 26:11
  So
• 26:11
  I
• 26:12
  want
• 26:12
  to
• 26:12
  know,
• 26:12
  or
• 26:12
  let's
• 26:12
  chat
• 26:13
  about
• 26:13
  it,
• 26:13
  maybe
• 26:13
  we
• 26:13
  can
• 26:14
  think
• 26:14
  of
• 26:14
  some
• 26:14
  ideas.
• 26:15
  How
• 26:15
  can
• 26:15
  we
• 26:15
  take
• 26:15
  these
• 26:16
  thoughts
• 26:17
  about
• 26:17
  sight,
• 26:18
  smell,
• 26:18
  taste,
• 26:19
  touch.
• 26:20
  How
• 26:20
  can
• 26:20
  we
• 26:20
  bring
• 26:21
  them
• 26:21
  into
• 26:21
  our
• 26:21
  wedding
• 26:22
  businesses
• 26:22
  to
• 26:23
  give
• 26:23
  people
• 26:23
  better
• 26:24
  experiences?
• 26:24
  This
• 26:25
  is
• 26:25
  a
• 26:25
  great
• 26:26
  question
• 26:27
  because.
• 26:27
  Right.
• 26:27
  I
• 26:27
  think
• 26:27
  too
• 26:28
  we
• 26:28
  had
• 26:28
  talked
• 26:28
  about,
• 26:28
  like,
• 26:29
  what
• 26:29
  makes
• 26:29
  Dizzy,
• 26:30
  you
• 26:30
  know,
• 26:30
  magical
• 26:31
  and
• 26:31
  it's
• 26:31
  because
• 26:31
  it's
• 26:31
  immersive
• 26:32
  and
• 26:33
  when
• 26:33
  it's
• 26:33
  just
• 26:33
  one
• 26:34
  of
• 26:34
  our
• 26:34
  senses.
• 26:35
  It's
• 26:35
  not
• 26:35
  immersive.
• 26:36
  It's
• 26:36
  just
• 26:36
  I
• 26:36
  saw
• 26:36
  something
• 26:37
  or
• 26:37
  I
• 26:37
  heard
• 26:37
  something.
• 26:39
  So
• 26:39
  it's
• 26:39
  like,
• 26:39
  how
• 26:39
  do
• 26:39
  you
• 26:40
  make
• 26:40
  your,
• 26:40
  how
• 26:41
  do
• 26:41
  you
• 26:41
  make
• 26:41
  your
• 26:41
  clients
• 26:42
  feel
• 26:42
  something?
• 26:43
  Right?
• 26:43
  Like,
• 26:43
  how
• 26:44
  do
• 26:44
  we
• 26:44
  make
• 26:44
  them
• 26:44
  feel
• 26:45
  taken
• 26:45
  care
• 26:45
  of,
• 26:46
  you
• 26:46
  know,
• 26:46
  and
• 26:47
  again,
• 26:47
  we
• 26:47
  can
• 26:48
  kind
• 26:48
  of
• 26:49
  ideate
• 26:49
  here
• 26:49
  a
• 26:50
  little
• 26:50
  bit,
• 26:50
  but
• 26:50
  you
• 26:51
  know,
• 26:51
  can
• 26:51
  you
• 26:52
  when
• 26:52
  you're
• 26:52
  having
• 26:52
  your
• 26:53
  in
• 26:53
  person
• 26:54
  meetings
• 26:54
  with
• 26:54
  them,
• 26:54
  if
• 26:55
  you
• 26:55
  have,
• 26:55
  you
• 26:55
  know,
• 26:55
  going
• 26:55
  to
• 26:56
  a
• 26:56
  coffee
• 26:56
  shop
• 26:56
  that's
• 26:57
  something
• 26:57
  they
• 26:57
  enjoy
• 26:57
  or
• 26:58
  going
• 26:58
  to
• 26:58
  like,
• 26:59
  you
• 26:59
  know,
• 27:00
  like
• 27:00
  their
• 27:00
  favorite
• 27:01
  place
• 27:02
  or
• 27:02
  going
• 27:03
  and
• 27:03
  having
• 27:04
  a
• 27:04
  meal
• 27:04
  that
• 27:05
  they
• 27:05
  enjoy
• 27:05
  or
• 27:05
  like
• 27:06
  if,
• 27:06
  you
• 27:06
  know
• 27:06
  they
• 27:06
  love
• 27:06
  chocolate,
• 27:07
  like
• 27:07
  bringing
• 27:07
  that.
• 27:07
  Like,
• 27:08
  is
• 27:08
  there
• 27:08
  ways
• 27:09
  that
• 27:09
  you
• 27:09
  can
• 27:09
  learn
• 27:09
  their
• 27:10
  preferences
• 27:11
  that
• 27:11
  would
• 27:11
  be
• 27:11
  relatively
• 27:12
  simple.
• 27:12
  I'm
• 27:12
  talking
• 27:13
  like
• 27:13
  a
• 27:13
  form
• 27:13
  they
• 27:14
  fill
• 27:14
  out
• 27:15
  and
• 27:15
  then
• 27:15
  just
• 27:16
  especially,
• 27:16
  you
• 27:16
  know,
• 27:17
  dripping
• 27:17
  those
• 27:17
  in
• 27:17
  and
• 27:18
  throughout
• 27:18
  the
• 27:18
  experience
• 27:19
  that
• 27:19
  they
• 27:19
  have
• 27:20
  in
• 27:20
  working
• 27:20
  with
• 27:20
  you.
• 27:21
  So,
• 27:21
  you
• 27:21
  know,
• 27:21
  if
• 27:22
  they
• 27:22
  love
• 27:22
  coffee,
• 27:22
  if
• 27:23
  they
• 27:23
  hate
• 27:23
  coffee,
• 27:23
  like
• 27:24
  whatever
• 27:24
  it
• 27:24
  is,
• 27:25
  how
• 27:25
  can
• 27:26
  we.
• 27:26
  And
• 27:26
  I
• 27:26
  think
• 27:27
  the
• 27:27
  other
• 27:27
  thing
• 27:27
  this
• 27:27
  does
• 27:27
  is
• 27:28
  just
• 27:28
  makes
• 27:28
  them
• 27:28
  feel
• 27:28
  extremely
• 27:29
  important.
• 27:30
  And
• 27:31
  the
• 27:31
  personalization
• 27:32
  and
• 27:32
  the
• 27:32
  care
• 27:32
  that
• 27:32
  we're
• 27:33
  in,
• 27:33
  the
• 27:33
  relationship,
• 27:34
  the
• 27:34
  one
• 27:34
  on
• 27:34
  one
• 27:35
  relationship
• 27:35
  we
• 27:35
  have,
• 27:35
  we
• 27:36
  actually
• 27:36
  have
• 27:36
  an
• 27:36
  edge
• 27:36
  up
• 27:36
  on
• 27:37
  Disney.
• 27:37
  Disney
• 27:38
  has
• 27:38
  to
• 27:38
  make
• 27:38
  like,
• 27:38
  I
• 27:38
  don't
• 27:39
  know
• 27:39
  what
• 27:39
  10,000
• 27:40
  people
• 27:40
  happy
• 27:41
  that
• 27:41
  are
• 27:42
  on
• 27:42
  Main
• 27:42
  street
• 27:42
  once
• 27:43
  a
• 27:43
  day,
• 27:43
  like,
• 27:43
  right?
• 27:44
  So
• 27:44
  they
• 27:44
  have
• 27:44
  to
• 27:44
  like
• 27:45
  appeal
• 27:45
  to
• 27:45
  the
• 27:46
  masses
• 27:46
  and
• 27:47
  they're
• 27:47
  using
• 27:47
  human
• 27:48
  psychology
• 27:48
  on
• 27:49
  a
• 27:49
  super
• 27:49
  high
• 27:50
  level.
• 27:51
  But
• 27:51
  we
• 27:51
  have
• 27:52
  the
• 27:52
  connection,
• 27:53
  we
• 27:53
  have
• 27:53
  the
• 27:53
  one
• 27:54
  on
• 27:54
  one.
• 27:54
  So
• 27:55
  we
• 27:55
  actually
• 27:55
  have
• 27:56
  more
• 27:56
  opportunity,
• 27:57
  I
• 27:58
  think,
• 27:58
  to
• 27:58
  do
• 27:59
  this
• 27:59
  really
• 27:59
  well
• 27:59
  and
• 28:00
  intentionally.
• 28:00
  And
• 28:00
  again,
• 28:01
  this
• 28:01
  doesn't
• 28:01
  have
• 28:01
  to
• 28:01
  be
• 28:02
  overly
• 28:02
  complicated.
• 28:03
  But
• 28:03
  how
• 28:04
  are
• 28:04
  we
• 28:04
  doing
• 28:04
  it
• 28:04
  in
• 28:04
  a
• 28:04
  way
• 28:05
  that
• 28:05
  they
• 28:05
  feel
• 28:06
  like,
• 28:06
  oh,
• 28:06
  I'm
• 28:06
  important
• 28:07
  and
• 28:08
  they
• 28:08
  see
• 28:08
  me
• 28:09
  and
• 28:09
  wow,
• 28:10
  I
• 28:10
  had
• 28:10
  no
• 28:11
  idea
• 28:11
  that
• 28:12
  they
• 28:12
  would
• 28:12
  care
• 28:12
  about
• 28:13
  this
• 28:13
  or
• 28:13
  notice
• 28:14
  that
• 28:14
  I
• 28:14
  even
• 28:14
  said
• 28:15
  this.
• 28:15
  So
• 28:16
  it's
• 28:16
  just
• 28:16
  I
• 28:16
  think,
• 28:17
  think
• 28:17
  ways
• 28:18
  to
• 28:19
  again
• 28:19
  have
• 28:20
  them
• 28:20
  feel
• 28:20
  immersed
• 28:21
  in
• 28:21
  your
• 28:22
  connection
• 28:22
  with
• 28:22
  them
• 28:23
  that
• 28:23
  I
• 28:23
  think
• 28:24
  we
• 28:24
  uniquely
• 28:24
  have
• 28:25
  in,
• 28:25
  in
• 28:25
  this
• 28:26
  beautiful
• 28:26
  wedding
• 28:27
  industry.
• 28:27
  I
• 28:27
  think
• 28:27
  there
• 28:28
  are
• 28:28
  a
• 28:28
  couple
• 28:28
  of
• 28:28
  spaces
• 28:29
  where
• 28:29
  people
• 28:29
  do
• 28:30
  have
• 28:30
  physical,
• 28:30
  you
• 28:31
  know,
• 28:31
  spaces
• 28:31
  that
• 28:32
  they
• 28:32
  work,
• 28:32
  maybe
• 28:33
  bridal
• 28:33
  stores,
• 28:34
  venues,
• 28:35
  maybe
• 28:35
  if
• 28:35
  you're
• 28:35
  a
• 28:35
  photographer
• 28:36
  of
• 28:36
  the
• 28:36
  studio,
• 28:36
  where
• 28:36
  there
• 28:37
  are
• 28:37
  other
• 28:37
  things
• 28:37
  you
• 28:37
  could
• 28:38
  do
• 28:38
  in
• 28:38
  that
• 28:38
  space.
• 28:38
  I
• 28:39
  was
• 28:39
  having
• 28:39
  a
• 28:39
  conversation
• 28:39
  with
• 28:40
  a
• 28:40
  bridal
• 28:40
  store
• 28:40
  about
• 28:41
  how
• 28:41
  they
• 28:41
  could
• 28:41
  make
• 28:42
  their
• 28:42
  experience
• 28:43
  more
• 28:43
  magical
• 28:44
  inside
• 28:44
  the
• 28:44
  store.
• 28:45
  And
• 28:45
  we
• 28:45
  were
• 28:45
  thinking
• 28:46
  about
• 28:46
  these
• 28:46
  different
• 28:46
  senses
• 28:47
  and
• 28:47
  we
• 28:47
  were
• 28:47
  just,
• 28:47
  again,
• 28:47
  we
• 28:48
  were
• 28:48
  just
• 28:48
  kind
• 28:48
  of
• 28:48
  coming
• 28:48
  with
• 28:49
  ideas
• 28:49
  about,
• 28:49
  you
• 28:50
  know,
• 28:50
  the
• 28:50
  touch.
• 28:50
  Like
• 28:51
  can
• 28:51
  we
• 28:51
  have
• 28:51
  some
• 28:51
  nice
• 28:51
  feeling
• 28:52
  rugs,
• 28:52
  can
• 28:52
  we
• 28:53
  have
• 28:53
  cushions?
• 28:53
  Like
• 28:53
  all
• 28:54
  of
• 28:54
  those
• 28:54
  kind
• 28:54
  of
• 28:54
  sensory
• 28:55
  things
• 28:55
  that
• 28:55
  make
• 28:55
  people
• 28:56
  feel
• 28:56
  Relaxed
• 28:57
  and
• 28:57
  cozy.
• 28:58
  What
• 28:58
  are
• 28:58
  we
• 28:58
  serving
• 28:59
  them
• 28:59
  to
• 28:59
  drink?
• 28:59
  Is
• 28:59
  it
• 29:00
  their
• 29:00
  favorite
• 29:00
  drink?
• 29:00
  Do
• 29:00
  we
• 29:00
  have
• 29:01
  options
• 29:01
  so
• 29:01
  that
• 29:01
  they
• 29:02
  can
• 29:02
  have
• 29:02
  their
• 29:02
  favorite
• 29:02
  drink?
• 29:03
  We
• 29:03
  talked
• 29:03
  about
• 29:03
  music
• 29:04
  because
• 29:04
  I
• 29:05
  was
• 29:05
  talking
• 29:05
  about
• 29:05
  the
• 29:05
  power
• 29:05
  of
• 29:06
  music
• 29:06
  and
• 29:06
  especially
• 29:06
  going
• 29:07
  back
• 29:07
  to
• 29:07
  nostalgia
• 29:08
  or
• 29:08
  your
• 29:08
  favorite
• 29:09
  music.
• 29:09
  Because
• 29:09
  if
• 29:10
  I
• 29:10
  don't.
• 29:10
  If
• 29:10
  you've
• 29:10
  ever
• 29:10
  had
• 29:11
  this
• 29:11
  experience,
• 29:11
  but
• 29:11
  if
• 29:11
  you
• 29:11
  ever
• 29:12
  walk
• 29:12
  into
• 29:12
  a
• 29:12
  bar
• 29:12
  or
• 29:13
  a
• 29:13
  restaurant
• 29:13
  or
• 29:13
  a
• 29:13
  room
• 29:14
  and
• 29:14
  your
• 29:15
  favorite
• 29:15
  song
• 29:16
  is
• 29:16
  playing
• 29:16
  or
• 29:17
  your
• 29:17
  favorite
• 29:17
  artist
• 29:17
  is
• 29:18
  playing,
• 29:18
  something
• 29:19
  lights
• 29:19
  up
• 29:19
  inside
• 29:20
  your
• 29:20
  brain
• 29:20
  and
• 29:20
  you're
• 29:20
  like,
• 29:21
  this
• 29:21
  is
• 29:21
  the
• 29:21
  best
• 29:21
  day
• 29:21
  ever,
• 29:22
  because
• 29:22
  my
• 29:22
  favorite
• 29:23
  track's
• 29:23
  playing.
• 29:24
  So
• 29:24
  are
• 29:24
  we
• 29:24
  thinking
• 29:25
  about
• 29:25
  recreating
• 29:26
  that?
• 29:26
  Are
• 29:26
  we
• 29:26
  asking
• 29:26
  people
• 29:27
  about
• 29:27
  their
• 29:27
  favorite
• 29:27
  music?
• 29:28
  Can
• 29:28
  we
• 29:28
  have
• 29:28
  a
• 29:28
  curated
• 29:29
  playlist?
• 29:29
  We
• 29:29
  don't
• 29:29
  even
• 29:30
  have
• 29:30
  to
• 29:30
  tell
• 29:30
  them
• 29:30
  we've
• 29:30
  done
• 29:30
  it.
• 29:31
  But
• 29:31
  it
• 29:31
  will
• 29:31
  absolutely
• 29:32
  psychologically
• 29:33
  change
• 29:33
  the
• 29:33
  way
• 29:33
  they
• 29:34
  approach
• 29:34
  that
• 29:34
  meeting
• 29:35
  when
• 29:35
  their
• 29:35
  favorite
• 29:36
  song's
• 29:36
  playing.
• 29:36
  Because
• 29:37
  just
• 29:37
  like
• 29:37
  when
• 29:37
  we
• 29:37
  walk
• 29:38
  onto
• 29:38
  Main
• 29:38
  street
• 29:38
  and
• 29:39
  all
• 29:39
  the
• 29:39
  music
• 29:39
  is
• 29:39
  happy,
• 29:40
  it
• 29:40
  puts
• 29:41
  us
• 29:41
  in
• 29:41
  that
• 29:41
  frame
• 29:42
  of
• 29:42
  mind.
• 29:42
  But
• 29:42
  I
• 29:42
  think
• 29:42
  the
• 29:42
  pushback
• 29:43
  often
• 29:43
  is
• 29:43
  people
• 29:44
  like,
• 29:44
  I
• 29:44
  just
• 29:44
  don't
• 29:44
  have
• 29:44
  time
• 29:44
  to
• 29:45
  do
• 29:45
  that.
• 29:45
  I
• 29:45
  don't
• 29:45
  have
• 29:45
  time
• 29:45
  to
• 29:46
  be
• 29:46
  personalized.
• 29:46
  I
• 29:47
  don't
• 29:47
  have
• 29:47
  time
• 29:47
  to
• 29:47
  put
• 29:47
  this
• 29:47
  much
• 29:48
  effort
• 29:48
  in.
• 29:48
  So
• 29:49
  how
• 29:49
  do
• 29:49
  we.
• 29:49
  How
• 29:50
  do
• 29:50
  we
• 29:50
  combat
• 29:50
  that?
• 29:51
  Make
• 29:51
  a
• 29:52
  system.
• 29:53
  Make
• 29:53
  it
• 29:53
  a
• 29:53
  system,
• 29:53
  right?
• 29:54
  Make
• 29:54
  it.
• 29:54
  Make
• 29:54
  it
• 29:54
  automated
• 29:55
  in
• 29:55
  your
• 29:55
  process.
• 29:56
  Make
• 29:56
  it
• 29:56
  something
• 29:57
  that,
• 29:57
  you
• 29:58
  know,
• 29:58
  you
• 29:58
  have
• 29:58
  these
• 29:59
  touch
• 29:59
  points,
• 29:59
  and
• 29:59
  it's
• 29:59
  literally
• 30:00
  part
• 30:00
  of
• 30:00
  your.
• 30:01
  It's
• 30:02
  part
• 30:02
  of
• 30:02
  your
• 30:02
  package.
• 30:02
  It's
• 30:03
  part
• 30:03
  of
• 30:03
  how
• 30:03
  you
• 30:03
  serve
• 30:03
  them,
• 30:03
  right?
• 30:04
  And
• 30:05
  there's.
• 30:05
  I'm
• 30:05
  always
• 30:05
  about
• 30:06
  kind
• 30:06
  of
• 30:07
  repurposing
• 30:07
  your
• 30:08
  time,
• 30:08
  doing
• 30:08
  things
• 30:09
  in
• 30:09
  layers.
• 30:09
  So,
• 30:10
  like,
• 30:10
  for
• 30:10
  example,
• 30:10
  I
• 30:10
  teach
• 30:11
  a
• 30:11
  lot
• 30:11
  about
• 30:12
  healing
• 30:12
  and
• 30:12
  hiring,
• 30:13
  and
• 30:13
  a
• 30:13
  lot
• 30:13
  of
• 30:13
  people
• 30:13
  are
• 30:13
  like,
• 30:14
  oh,
• 30:14
  I
• 30:14
  have
• 30:14
  no
• 30:14
  time
• 30:14
  to
• 30:15
  create
• 30:15
  SOPs
• 30:15
  or
• 30:15
  training
• 30:16
  plans.
• 30:16
  I'm
• 30:16
  like,
• 30:16
  well,
• 30:16
  you
• 30:16
  have
• 30:17
  to
• 30:17
  serve
• 30:17
  the
• 30:17
  client.
• 30:17
  Record
• 30:17
  what
• 30:18
  you're
• 30:18
  already
• 30:18
  doing.
• 30:18
  There
• 30:19
  you
• 30:19
  go.
• 30:19
  There's
• 30:19
  your
• 30:19
  training.
• 30:20
  Like,
• 30:20
  right?
• 30:20
  It
• 30:20
  doesn't
• 30:20
  have
• 30:21
  to
• 30:21
  be
• 30:22
  this
• 30:22
  completely
• 30:24
  separate
• 30:24
  thing
• 30:24
  that
• 30:25
  we're
• 30:25
  doing.
• 30:26
  How
• 30:26
  can
• 30:26
  we
• 30:26
  take
• 30:27
  an
• 30:28
  hour,
• 30:29
  one
• 30:29
  time
• 30:30
  and
• 30:30
  go,
• 30:31
  how
• 30:31
  do
• 30:31
  I
• 30:31
  want
• 30:31
  to
• 30:31
  layer
• 30:32
  in
• 30:32
  this
• 30:32
  idea
• 30:33
  of
• 30:34
  this
• 30:35
  connection,
• 30:35
  this
• 30:35
  immersion,
• 30:36
  immersion
• 30:37
  experience
• 30:37
  with
• 30:38
  my
• 30:38
  company?
• 30:39
  Where
• 30:39
  are
• 30:39
  layers?
• 30:40
  I
• 30:40
  can
• 30:40
  do
• 30:40
  it.
• 30:40
  And
• 30:41
  how
• 30:41
  can
• 30:41
  I
• 30:41
  make
• 30:41
  it
• 30:41
  super
• 30:42
  simple
• 30:42
  and
• 30:43
  literally
• 30:44
  automated
• 30:44
  for
• 30:44
  me
• 30:44
  to
• 30:45
  do
• 30:45
  that?
• 30:45
  Automate,
• 30:45
  Send
• 30:46
  out
• 30:46
  the
• 30:46
  survey.
• 30:46
  Automate.
• 30:47
  I
• 30:48
  got
• 30:48
  it
• 30:48
  actually,
• 30:49
  funny
• 30:49
  enough,
• 30:50
  got
• 30:50
  this
• 30:50
  cute
• 30:51
  little
• 30:51
  ring
• 30:51
  on
• 30:51
  Etsy
• 30:52
  Online,
• 30:53
  and
• 30:54
  she's
• 30:55
  the
• 30:56
  store
• 30:56
  gal,
• 30:56
  sent
• 30:57
  these
• 30:57
  other.
• 30:57
  I
• 30:58
  don't
• 30:58
  actually
• 30:58
  have
• 30:58
  my
• 30:58
  ears
• 30:58
  pierced.
• 30:59
  I
• 30:59
  might
• 30:59
  just
• 30:59
  get
• 31:00
  them
• 31:00
  because
• 31:00
  I
• 31:00
  love
• 31:00
  this.
• 31:01
  And
• 31:01
  she
• 31:01
  has
• 31:01
  this,
• 31:02
  like,
• 31:02
  beautiful
• 31:02
  handwritten
• 31:03
  card
• 31:03
  now.
• 31:04
  I.
• 31:04
  That
• 31:04
  I
• 31:05
  Don't
• 31:05
  know.
• 31:05
  Maybe
• 31:06
  this
• 31:06
  is
• 31:06
  not
• 31:07
  even
• 31:07
  written
• 31:07
  by
• 31:08
  her.
• 31:08
  Like,
• 31:08
  there
• 31:09
  are
• 31:09
  softwares
• 31:10
  out
• 31:10
  there.
• 31:10
  One's
• 31:11
  called
• 31:11
  handwritten,
• 31:12
  where
• 31:12
  you
• 31:12
  can
• 31:13
  literally.
• 31:13
  And
• 31:13
  it's
• 31:13
  like
• 31:13
  a.
• 31:14
  It's
• 31:14
  like
• 31:14
  a
• 31:14
  robot
• 31:14
  that
• 31:14
  writes
• 31:15
  it
• 31:15
  with
• 31:15
  an
• 31:15
  actual
• 31:15
  pen.
• 31:16
  It's
• 31:16
  wild.
• 31:16
  There's
• 31:17
  like,
• 31:17
  there's,
• 31:17
  there's
• 31:17
  tools
• 31:17
  and
• 31:18
  there's
• 31:18
  processes.
• 31:19
  But
• 31:19
  how
• 31:19
  cool
• 31:20
  was
• 31:20
  this?
• 31:20
  I
• 31:20
  was
• 31:20
  like,
• 31:21
  I'm
• 31:21
  buying
• 31:21
  from
• 31:21
  her
• 31:21
  all
• 31:22
  the
• 31:22
  time.
• 31:22
  And
• 31:22
  now
• 31:22
  I've
• 31:23
  talked
• 31:23
  about
• 31:23
  her
• 31:23
  in
• 31:23
  a
• 31:23
  podcast.
• 31:23
  I
• 31:24
  actually
• 31:24
  don't
• 31:24
  know
• 31:24
  her
• 31:24
  name.
• 31:24
  I
• 31:24
  should
• 31:24
  know
• 31:25
  her
• 31:25
  name,
• 31:25
  but.
• 31:26
  Right.
• 31:26
  It's
• 31:27
  like,
• 31:27
  it's
• 31:28
  those
• 31:28
  kind
• 31:28
  of
• 31:28
  things
• 31:28
  where
• 31:28
  it's
• 31:29
  like
• 31:29
  she
• 31:29
  already
• 31:29
  had
• 31:29
  to
• 31:30
  send
• 31:30
  me
• 31:30
  the,
• 31:30
  the
• 31:31
  thing
• 31:31
  I
• 31:31
  purchased.
• 31:32
  So
• 31:33
  can.
• 31:33
  Is
• 31:34
  there
• 31:34
  something
• 31:34
  that's
• 31:34
  low
• 31:35
  lift
• 31:35
  that
• 31:35
  you
• 31:35
  can
• 31:35
  also.
• 31:36
  And
• 31:36
  this
• 31:36
  is
• 31:36
  just
• 31:36
  getting.
• 31:37
  Okay,
• 31:37
  I'm
• 31:37
  sorry.
• 31:38
  We're
• 31:38
  all
• 31:38
  in
• 31:38
  the
• 31:38
  creative
• 31:38
  industry.
• 31:39
  You're
• 31:39
  creatives,
• 31:39
  you're
• 31:40
  beautiful
• 31:40
  creatives.
• 31:40
  Get
• 31:41
  creative.
• 31:41
  Have
• 31:41
  fun
• 31:41
  with
• 31:42
  it.
• 31:42
  This
• 31:42
  is
• 31:42
  like
• 31:42
  bringing
• 31:43
  back
• 31:43
  the
• 31:43
  magic.
• 31:44
  Bringing
• 31:44
  back
• 31:44
  the
• 31:44
  joy
• 31:45
  is
• 31:45
  like
• 31:45
  sitting
• 31:46
  in
• 31:46
  like
• 31:46
  the
• 31:46
  ideation
• 31:47
  and
• 31:47
  creative
• 31:48
  space
• 31:48
  of
• 31:48
  like,
• 31:48
  okay,
• 31:49
  how
• 31:49
  can
• 31:49
  I
• 31:49
  surprise
• 31:49
  and
• 31:50
  delight
• 31:50
  the
• 31:50
  person
• 31:50
  that's
• 31:51
  working
• 31:51
  with
• 31:51
  us?
• 31:52
  So
• 31:52
  I
• 31:52
  absolutely
• 31:53
  think,
• 31:53
  yes,
• 31:53
  I
• 31:54
  hear
• 31:54
  that
• 31:55
  it
• 31:55
  is.
• 31:55
  Burnout
• 31:56
  is
• 31:56
  like
• 31:56
  the
• 31:56
  number
• 31:56
  one
• 31:57
  word
• 31:57
  I
• 31:57
  hear
• 31:57
  in
• 31:57
  my,
• 31:58
  like,
• 31:58
  online
• 31:58
  community
• 31:59
  all
• 31:59
  the
• 31:59
  time.
• 31:59
  I
• 32:00
  get
• 32:00
  it.
• 32:00
  I've
• 32:01
  lived
• 32:01
  it.
• 32:02
  And
• 32:02
  imagine
• 32:03
  the
• 32:03
  impact.
• 32:04
  Imagine
• 32:04
  the
• 32:04
  impact
• 32:04
  of
• 32:05
  that
• 32:05
  hour,
• 32:05
  of
• 32:05
  your
• 32:05
  time
• 32:06
  to
• 32:06
  find
• 32:06
  the
• 32:06
  space
• 32:06
  to
• 32:07
  do
• 32:07
  these
• 32:07
  things
• 32:07
  and
• 32:08
  the
• 32:08
  type
• 32:08
  of
• 32:09
  return
• 32:09
  clientele,
• 32:09
  legacy
• 32:10
  clients,
• 32:10
  you
• 32:11
  know,
• 32:11
  that
• 32:11
  you're
• 32:11
  going
• 32:11
  to
• 32:11
  have,
• 32:12
  you
• 32:12
  know,
• 32:12
  your
• 32:13
  bride,
• 32:13
  sister,
• 32:13
  whoever,
• 32:14
  friend,
• 32:14
  whatever.
• 32:15
  We
• 32:15
  don't
• 32:15
  necessarily
• 32:16
  have
• 32:16
  return
• 32:16
  clientele
• 32:17
  in
• 32:17
  this
• 32:18
  industry
• 32:18
  like
• 32:19
  others
• 32:19
  do,
• 32:19
  but
• 32:20
  there's
• 32:20
  really
• 32:21
  great
• 32:21
  ways
• 32:21
  to
• 32:21
  still
• 32:22
  have
• 32:22
  that
• 32:22
  prolonged
• 32:23
  impact.
• 32:23
  I
• 32:23
  think,
• 32:24
  quite
• 32:24
  frankly,
• 32:24
  quite
• 32:25
  often
• 32:25
  we
• 32:25
  get
• 32:25
  a
• 32:25
  little
• 32:26
  bit
• 32:26
  lazy
• 32:26
  and
• 32:26
  we
• 32:27
  just
• 32:27
  think,
• 32:27
  well,
• 32:27
  what's
• 32:28
  the
• 32:28
  easiest
• 32:28
  route
• 32:28
  to
• 32:29
  making
• 32:29
  money?
• 32:29
  What's
• 32:29
  the
• 32:29
  easiest
• 32:30
  route
• 32:30
  to
• 32:30
  getting
• 32:30
  through
• 32:31
  this
• 32:31
  on
• 32:31
  the
• 32:31
  easiest
• 32:31
  way?
• 32:32
  And
• 32:32
  again,
• 32:32
  I'm
• 32:32
  all
• 32:32
  for
• 32:33
  automating.
• 32:33
  I'm
• 32:33
  all
• 32:33
  for
• 32:34
  systems,
• 32:34
  absolutely.
• 32:35
  But
• 32:36
  there
• 32:36
  is
• 32:36
  something
• 32:36
  about
• 32:37
  a
• 32:37
  little
• 32:37
  bit
• 32:37
  of
• 32:38
  personal
• 32:38
  touch
• 32:38
  that
• 32:39
  doesn't
• 32:39
  need
• 32:39
  to
• 32:39
  take
• 32:39
  very
• 32:40
  long
• 32:40
  that
• 32:40
  we
• 32:41
  need
• 32:41
  to
• 32:41
  go
• 32:41
  above
• 32:42
  and
• 32:42
  beyond
• 32:42
  for.
• 32:43
  And
• 32:43
  actually,
• 32:43
  when
• 32:43
  we
• 32:44
  look
• 32:44
  around
• 32:44
  our
• 32:44
  competitors
• 32:45
  and
• 32:45
  think,
• 32:45
  well,
• 32:45
  no
• 32:45
  one
• 32:45
  else
• 32:45
  is
• 32:46
  doing
• 32:46
  that,
• 32:46
  well,
• 32:46
  great,
• 32:46
  that's
• 32:47
  a
• 32:47
  signal
• 32:47
  that
• 32:47
  you
• 32:47
  should
• 32:48
  do
• 32:48
  it,
• 32:48
  because
• 32:48
  that's
• 32:48
  what
• 32:49
  makes
• 32:49
  you
• 32:49
  stand
• 32:49
  out.
• 32:49
  That's
• 32:50
  why
• 32:50
  we're
• 32:50
  on
• 32:50
  a
• 32:50
  podcast
• 32:50
  saying
• 32:51
  Disney's
• 32:51
  amazing
• 32:52
  and
• 32:52
  these
• 32:52
  other
• 32:52
  theme
• 32:52
  parks
• 32:53
  in
• 32:53
  our
• 32:53
  local
• 32:53
  area
• 32:54
  are
• 32:54
  terrible
• 32:55
  and
• 32:55
  we
• 32:56
  want
• 32:56
  someone
• 32:56
  on
• 32:57
  a
• 32:57
  podcast
• 32:57
  talking
• 32:58
  about
• 32:58
  us
• 32:58
  and
• 32:58
  our
• 32:58
  businesses.
• 32:59
  Right?
• 33:00
  Well,
• 33:00
  and
• 33:00
  I
• 33:00
  think
• 33:00
  too,
• 33:01
  you
• 33:01
  people
• 33:02
  don't
• 33:02
  get
• 33:03
  give
• 33:03
  the
• 33:04
  concept
• 33:05
  of
• 33:05
  generosity
• 33:06
  and
• 33:06
  what
• 33:06
  it
• 33:06
  actually
• 33:06
  does
• 33:07
  for
• 33:07
  the
• 33:07
  individual.
• 33:08
  I
• 33:08
  don't
• 33:08
  know
• 33:08
  if
• 33:08
  anybody's
• 33:08
  a
• 33:09
  friend's
• 33:09
  lover.
• 33:10
  Like
• 33:10
  the
• 33:10
  TV
• 33:10
  show.
• 33:11
  There's
• 33:11
  an
• 33:11
  episode
• 33:11
  where
• 33:12
  Phoebe
• 33:12
  talks
• 33:12
  and
• 33:12
  Phoebe
• 33:13
  and
• 33:13
  Joey
• 33:13
  are
• 33:13
  talking
• 33:13
  about
• 33:13
  like
• 33:14
  there's
• 33:14
  no
• 33:15
  whatever
• 33:17
  a
• 33:17
  good
• 33:17
  deed
• 33:18
  that
• 33:18
  isn't
• 33:19
  helpful
• 33:19
  for
• 33:19
  the
• 33:19
  person.
• 33:20
  That's
• 33:20
  true.
• 33:21
  Like
• 33:21
  when
• 33:21
  I
• 33:22
  give
• 33:22
  generously
• 33:23
  and
• 33:23
  I
• 33:23
  watch,
• 33:24
  you
• 33:24
  know,
• 33:25
  in
• 33:25
  the
• 33:25
  example
• 33:25
  we
• 33:26
  talked
• 33:26
  about
• 33:26
  with
• 33:26
  you
• 33:26
  know,
• 33:26
  the
• 33:27
  little
• 33:27
  kid's
• 33:27
  ice
• 33:27
  cream
• 33:27
  that
• 33:28
  fell
• 33:28
  on
• 33:28
  the
• 33:29
  floor
• 33:29
  and
• 33:29
  the
• 33:29
  cast
• 33:30
  member
• 33:30
  that
• 33:30
  gives
• 33:30
  her
• 33:30
  a
• 33:30
  new
• 33:30
  one,
• 33:31
  that
• 33:31
  cast
• 33:31
  member
• 33:32
  also
• 33:32
  feels
• 33:33
  pretty
• 33:33
  good.
• 33:33
  Like
• 33:34
  what
• 33:34
  a
• 33:34
  beautiful
• 33:34
  thing.
• 33:35
  So
• 33:35
  we
• 33:35
  need
• 33:35
  to
• 33:35
  also
• 33:36
  like,
• 33:36
  okay,
• 33:36
  we're
• 33:37
  in
• 33:37
  like
• 33:37
  get
• 33:37
  it,
• 33:37
  get
• 33:38
  it
• 33:38
  done
• 33:38
  mode
• 33:39
  and
• 33:39
  you
• 33:40
  know,
• 33:40
  not
• 33:40
  necessarily
• 33:41
  wanting
• 33:41
  to
• 33:41
  put
• 33:41
  in
• 33:41
  this
• 33:42
  extra
• 33:42
  effort
• 33:42
  but,
• 33:43
  but
• 33:43
  we
• 33:43
  don't
• 33:43
  realize
• 33:45
  what
• 33:45
  being
• 33:45
  good
• 33:46
  to
• 33:46
  other
• 33:46
  people
• 33:47
  does
• 33:47
  for
• 33:48
  us
• 33:49
  too.
• 33:50
  It
• 33:50
  creates
• 33:50
  more
• 33:51
  magic
• 33:51
  in
• 33:51
  us.
• 33:51
  It's
• 33:52
  like
• 33:52
  the
• 33:52
  other
• 33:52
  thing
• 33:53
  too.
• 33:53
  When
• 33:54
  everybody
• 33:54
  around
• 33:55
  that
• 33:55
  customer
• 33:56
  that
• 33:56
  gave
• 33:56
  the
• 33:56
  ice
• 33:56
  cream
• 33:57
  like,
• 33:57
  like
• 33:58
  they're
• 33:58
  brought
• 33:58
  joy
• 33:59
  even
• 33:59
  though
• 33:59
  they
• 33:59
  didn't
• 33:59
  even
• 33:59
  get
• 34:00
  the
• 34:00
  ice
• 34:00
  cream.
• 34:00
  Like
• 34:01
  there
• 34:01
  is
• 34:01
  a,
• 34:02
  is
• 34:02
  a
• 34:02
  un.
• 34:04
  Kind
• 34:04
  of
• 34:04
  tapped,
• 34:05
  untalked
• 34:06
  about
• 34:07
  ripple
• 34:08
  effect
• 34:08
  of
• 34:09
  generosity,
• 34:09
  of
• 34:09
  kindness,
• 34:10
  of
• 34:10
  intentionality,
• 34:11
  of
• 34:11
  servant
• 34:12
  hearted,
• 34:13
  you
• 34:13
  know,
• 34:13
  exuberant
• 34:14
  giving
• 34:15
  that
• 34:16
  I
• 34:16
  think
• 34:17
  oftentimes
• 34:18
  we
• 34:18
  don't
• 34:18
  even
• 34:18
  realize
• 34:19
  the
• 34:19
  impact
• 34:19
  it'll
• 34:19
  have
• 34:19
  on
• 34:20
  us
• 34:20
  when
• 34:20
  we
• 34:20
  do
• 34:20
  it.
• 34:21
  So
• 34:22
  go
• 34:22
  do
• 34:22
  that
• 34:23
  today
• 34:23
  and
• 34:23
  watch
• 34:24
  the
• 34:24
  effect
• 34:24
  of
• 34:24
  it.
• 34:25
  And
• 34:25
  that's
• 34:26
  where
• 34:26
  I
• 34:26
  think
• 34:26
  you
• 34:26
  can
• 34:26
  again
• 34:27
  cultivate
• 34:28
  that
• 34:28
  magic
• 34:28
  back
• 34:28
  in
• 34:29
  your
• 34:29
  own
• 34:29
  business.
• 34:30
  We
• 34:30
  need
• 34:30
  to
• 34:30
  bring
• 34:30
  the
• 34:31
  Disney
• 34:31
  magic
• 34:32
  back
• 34:32
  into
• 34:32
  all
• 34:32
  of
• 34:33
  our
• 34:33
  wedding
• 34:33
  businesses
• 34:33
  for
• 34:34
  sure.
• 34:34
  Because
• 34:34
  when
• 34:35
  we
• 34:35
  start
• 34:35
  thinking
• 34:35
  about
• 34:35
  it
• 34:36
  differently,
• 34:36
  you
• 34:36
  then
• 34:37
  get
• 34:37
  creative
• 34:37
  and
• 34:37
  then
• 34:37
  you
• 34:38
  start
• 34:38
  thinking
• 34:39
  like
• 34:39
  you
• 34:39
  say,
• 34:39
  servant
• 34:40
  heartedly,
• 34:40
  what
• 34:40
  can
• 34:40
  I
• 34:40
  do
• 34:41
  to
• 34:41
  make
• 34:41
  their
• 34:41
  day
• 34:42
  better?
• 34:42
  Rather
• 34:43
  than
• 34:43
  what
• 34:43
  can
• 34:43
  I
• 34:44
  do
• 34:44
  to
• 34:44
  make
• 34:44
  my
• 34:44
  day
• 34:45
  easier
• 34:45
  and
• 34:46
  quicker
• 34:46
  and
• 34:47
  gone.
• 34:47
  And
• 34:47
  actually
• 34:48
  our
• 34:48
  day
• 34:48
  feels
• 34:48
  better
• 34:49
  when
• 34:49
  we
• 34:49
  give.
• 34:49
  It
• 34:50
  does.
• 34:50
  It's
• 34:50
  also
• 34:50
  to
• 34:51
  make
• 34:51
  your
• 34:51
  day
• 34:51
  better.
• 34:51
  It
• 34:52
  does
• 34:52
  it
• 34:52
  organically
• 34:52
  makes
• 34:53
  your
• 34:53
  day
• 34:53
  better
• 34:53
  matter
• 34:54
  because
• 34:54
  again,
• 34:55
  a
• 34:55
  smile.
• 34:56
  They're
• 34:56
  contagious.
• 34:56
  Like
• 34:57
  being,
• 34:57
  being
• 34:58
  kind,
• 34:58
  being
• 34:59
  good.
• 34:59
  Like
• 35:00
  again,
• 35:00
  I
• 35:00
  have
• 35:01
  a
• 35:01
  concept
• 35:02
  I
• 35:02
  teach
• 35:02
  called
• 35:02
  the
• 35:02
  97%.
• 35:03
  It's
• 35:04
  this
• 35:04
  idea
• 35:04
  of
• 35:04
  like
• 35:05
  optimism,
• 35:06
  abundance.
• 35:07
  Like
• 35:07
  it
• 35:07
  is
• 35:08
  literal
• 35:08
  contagious.
• 35:09
  Like
• 35:09
  it's
• 35:09
  totally
• 35:10
  contagious.
• 35:10
  In
• 35:10
  our
• 35:10
  community
• 35:10
  we
• 35:11
  talk
• 35:11
  about
• 35:11
  all
• 35:11
  the
• 35:11
  time.
• 35:11
  It's
• 35:11
  like
• 35:11
  97%.
• 35:12
  Like
• 35:12
  we're
• 35:13
  just
• 35:13
  gonna
• 35:13
  show
• 35:13
  up,
• 35:13
  we're
• 35:13
  gonna
• 35:13
  be
• 35:13
  kind,
• 35:14
  we're
• 35:14
  me
• 35:14
  good.
• 35:15
  And
• 35:15
  that
• 35:15
  is
• 35:15
  that
• 35:16
  it
• 35:16
  is,
• 35:16
  it's,
• 35:17
  it's
• 35:17
  how
• 35:17
  it
• 35:17
  affects
• 35:18
  your
• 35:18
  own
• 35:19
  posture,
• 35:20
  your
• 35:20
  own
• 35:21
  daily
• 35:21
  life
• 35:22
  is
• 35:23
  incredibly
• 35:23
  incredible.
• 35:23
  And
• 35:24
  there's,
• 35:24
  there's
• 35:24
  Nothing
• 35:24
  that
• 35:25
  can
• 35:25
  be
• 35:25
  it.
• 35:25
  I
• 35:25
  don't
• 35:25
  think,
• 35:25
  again,
• 35:26
  giving
• 35:26
  to
• 35:26
  others
• 35:27
  is.
• 35:27
  Is
• 35:28
  a
• 35:28
  beautiful
• 35:28
  way
• 35:28
  to
• 35:29
  also
• 35:29
  give
• 35:29
  back
• 35:29
  to
• 35:29
  yourself.
• 35:30
  Absolutely.
• 35:31
  Talking
• 35:31
  about
• 35:32
  giving,
• 35:32
  then
• 35:32
  the
• 35:32
  other
• 35:33
  thing
• 35:33
  that
• 35:33
  I
• 35:33
  love
• 35:33
  about
• 35:34
  Disney,
• 35:34
  and
• 35:34
  we've
• 35:35
  talked
• 35:35
  about
• 35:35
  it
• 35:35
  a
• 35:35
  little
• 35:35
  bit,
• 35:35
  but
• 35:36
  I
• 35:36
  want
• 35:36
  to
• 35:36
  go
• 35:36
  further
• 35:37
  is
• 35:37
  the
• 35:37
  surprise
• 35:38
  and
• 35:38
  delight.
• 35:38
  So
• 35:39
  for
• 35:39
  those
• 35:39
  who
• 35:39
  are
• 35:39
  listening
• 35:40
  that
• 35:40
  are
• 35:40
  not
• 35:40
  as
• 35:41
  Disney
• 35:41
  fied
• 35:41
  as
• 35:42
  we
• 35:42
  are,
• 35:42
  they
• 35:42
  have
• 35:42
  a
• 35:42
  little
• 35:43
  thing
• 35:43
  out
• 35:43
  there
• 35:43
  in
• 35:43
  Disney
• 35:44
  that
• 35:44
  people
• 35:44
  now
• 35:44
  refer
• 35:45
  to
• 35:45
  as
• 35:45
  pixie
• 35:46
  dust,
• 35:46
  which
• 35:46
  basically
• 35:47
  means
• 35:47
  Disney
• 35:48
  cast
• 35:48
  members
• 35:48
  just
• 35:49
  randomly
• 35:49
  do
• 35:49
  things
• 35:50
  that
• 35:50
  make
• 35:50
  people's
• 35:50
  day
• 35:51
  better.
• 35:51
  There's
• 35:52
  no
• 35:52
  rhyme
• 35:52
  or
• 35:52
  reason
• 35:52
  necessarily.
• 35:53
  You
• 35:53
  don't.
• 35:54
  It's
• 35:54
  not
• 35:54
  a
• 35:54
  guaranteed
• 35:55
  part
• 35:55
  of
• 35:55
  your
• 35:55
  stay.
• 35:56
  And
• 35:56
  I
• 35:56
  think,
• 35:56
  again,
• 35:57
  this
• 35:57
  is
• 35:57
  a
• 35:57
  concept
• 35:58
  as
• 35:58
  wedding
• 35:58
  business
• 35:58
  owners,
• 35:59
  we
• 35:59
  should
• 35:59
  be
• 35:59
  considering
• 36:00
  because
• 36:00
  sometimes
• 36:01
  we
• 36:01
  can
• 36:01
  offer
• 36:02
  something
• 36:02
  that
• 36:02
  we
• 36:02
  don't
• 36:02
  necessarily
• 36:03
  do
• 36:03
  every
• 36:04
  single
• 36:04
  time
• 36:04
  for
• 36:04
  everyone,
• 36:05
  but
• 36:05
  every
• 36:05
  now
• 36:05
  and
• 36:05
  again,
• 36:06
  we
• 36:06
  add
• 36:06
  a
• 36:06
  bit
• 36:06
  of
• 36:06
  pixie
• 36:06
  dust.
• 36:07
  So
• 36:07
  have
• 36:07
  you
• 36:07
  had
• 36:07
  any
• 36:08
  experience
• 36:08
  of
• 36:08
  your
• 36:08
  own
• 36:09
  pixie
• 36:09
  dust?
• 36:09
  Have
• 36:09
  you
• 36:09
  seen
• 36:10
  anything
• 36:10
  happen
• 36:10
  where
• 36:10
  you've
• 36:11
  been
• 36:11
  out
• 36:11
  of
• 36:11
  the
• 36:11
  parks?
• 36:12
  I
• 36:12
  give
• 36:12
  pixie
• 36:13
  dust
• 36:13
  myself,
• 36:14
  too.
• 36:14
  I
• 36:15
  should
• 36:15
  show
• 36:15
  you.
• 36:16
  Okay,
• 36:17
  hold
• 36:17
  on
• 36:17
  two
• 36:17
  seconds.
• 36:17
  Right
• 36:17
  here.
• 36:18
  Here.
• 36:18
  It's
• 36:18
  right
• 36:18
  by
• 36:19
  my
• 36:19
  office.
• 36:20
  I
• 36:20
  have
• 36:21
  these
• 36:21
  little.
• 36:21
  They're
• 36:22
  called
• 36:22
  durables.
• 36:23
  They're
• 36:23
  like
• 36:23
  Disney
• 36:23
  doorables.
• 36:24
  And
• 36:24
  we
• 36:25
  get
• 36:25
  them,
• 36:25
  and
• 36:25
  they're
• 36:25
  these.
• 36:26
  They're
• 36:26
  these
• 36:26
  boxes
• 36:27
  where.
• 36:27
  And
• 36:28
  when
• 36:28
  we
• 36:28
  first
• 36:29
  saw
• 36:29
  these,
• 36:29
  I
• 36:30
  was
• 36:30
  like,
• 36:30
  why
• 36:30
  would
• 36:30
  people
• 36:30
  buy
• 36:31
  this?
• 36:31
  And
• 36:31
  now
• 36:31
  I've
• 36:31
  bought
• 36:32
  hundreds
• 36:32
  and
• 36:32
  hundreds
• 36:32
  of
• 36:33
  dollars
• 36:33
  worth.
• 36:33
  They're
• 36:35
  boxes
• 36:35
  where
• 36:35
  you
• 36:36
  can't
• 36:36
  see
• 36:36
  what's
• 36:36
  inside.
• 36:36
  And
• 36:37
  it's
• 36:37
  like
• 36:37
  a
• 36:37
  mystery
• 36:37
  pack
• 36:38
  of
• 36:38
  what
• 36:38
  you
• 36:38
  get.
• 36:38
  Well,
• 36:39
  my
• 36:39
  daughter
• 36:39
  and
• 36:39
  my
• 36:40
  husband
• 36:40
  and
• 36:40
  I
• 36:40
  are
• 36:40
  obsessed
• 36:41
  with
• 36:41
  them,
• 36:41
  and
• 36:41
  we've
• 36:42
  done
• 36:42
  them
• 36:42
  for
• 36:42
  years,
• 36:42
  but
• 36:43
  you
• 36:43
  get
• 36:43
  duplicates
• 36:44
  all
• 36:44
  the
• 36:44
  time
• 36:44
  because
• 36:45
  you
• 36:45
  buy
• 36:45
  these
• 36:45
  boxes
• 36:45
  where
• 36:45
  you
• 36:46
  can't
• 36:46
  see
• 36:46
  what's
• 36:46
  happening
• 36:46
  in
• 36:46
  him.
• 36:46
  So
• 36:47
  we
• 36:47
  actually
• 36:47
  take
• 36:47
  the
• 36:47
  duplicates,
• 36:48
  we
• 36:49
  put
• 36:49
  them
• 36:49
  in
• 36:49
  these
• 36:49
  little
• 36:49
  baggies
• 36:50
  with
• 36:50
  stickers,
• 36:50
  and
• 36:51
  my
• 36:51
  daughter
• 36:51
  gives
• 36:52
  them
• 36:52
  away
• 36:52
  as
• 36:53
  pixie
• 36:53
  dust.
• 36:53
  And
• 36:53
  we
• 36:54
  have
• 36:54
  a
• 36:54
  little
• 36:54
  thing
• 36:54
  that's
• 36:54
  like
• 36:55
  faith,
• 36:55
  trust,
• 36:56
  and
• 36:56
  pixie
• 36:56
  dust.
• 36:56
  We
• 36:57
  hope
• 36:57
  you
• 36:57
  have
• 36:57
  a
• 36:57
  beautiful
• 36:57
  Disney
• 36:58
  trip.
• 36:59
  So
• 36:59
  this
• 36:59
  is
• 37:00
  actually
• 37:00
  one
• 37:00
  of
• 37:00
  my
• 37:00
  favorite
• 37:01
  things
• 37:02
  in
• 37:02
  life,
• 37:02
  is
• 37:03
  to
• 37:03
  also
• 37:03
  watch
• 37:03
  my
• 37:03
  daughter
• 37:04
  give
• 37:04
  these
• 37:05
  away
• 37:05
  to
• 37:05
  other
• 37:06
  people
• 37:06
  that
• 37:06
  are
• 37:07
  staying.
• 37:08
  And
• 37:08
  she's
• 37:08
  a
• 37:08
  little
• 37:08
  shy
• 37:08
  at
• 37:09
  first,
• 37:09
  you
• 37:09
  know,
• 37:10
  but
• 37:10
  then
• 37:10
  she
• 37:10
  loves
• 37:11
  it
• 37:11
  because
• 37:11
  again.
• 37:11
  Right.
• 37:12
  Giving
• 37:12
  to
• 37:12
  others
• 37:12
  also
• 37:13
  makes
• 37:13
  her
• 37:13
  feel
• 37:13
  good.
• 37:15
  So,
• 37:15
  yes,
• 37:15
  I'm
• 37:16
  very
• 37:16
  familiar
• 37:16
  with
• 37:16
  pixie
• 37:17
  dust.
• 37:17
  I
• 37:17
  love
• 37:17
  it.
• 37:18
  We
• 37:18
  have
• 37:18
  been
• 37:18
  pixie
• 37:19
  dusted
• 37:20
  so
• 37:21
  many
• 37:21
  times.
• 37:22
  One
• 37:22
  of
• 37:22
  my
• 37:23
  favorites
• 37:23
  was
• 37:24
  my
• 37:25
  daughter
• 37:25
  was
• 37:26
  not
• 37:26
  feeling
• 37:26
  very
• 37:26
  well.
• 37:27
  We
• 37:27
  went
• 37:27
  to
• 37:27
  a
• 37:27
  park,
• 37:27
  and
• 37:27
  she
• 37:28
  was
• 37:28
  like,
• 37:28
  we're
• 37:28
  going
• 37:28
  anyway.
• 37:29
  And
• 37:29
  I
• 37:29
  was
• 37:29
  like,
• 37:29
  I'm
• 37:30
  not
• 37:30
  sure
• 37:30
  we
• 37:30
  should,
• 37:31
  you
• 37:31
  know,
• 37:31
  but
• 37:32
  we
• 37:32
  go,
• 37:32
  and
• 37:32
  she
• 37:33
  ends
• 37:33
  up
• 37:33
  getting
• 37:33
  sick
• 37:34
  in
• 37:34
  line.
• 37:35
  And
• 37:35
  I'm
• 37:35
  like,
• 37:36
  oh,
• 37:36
  no.
• 37:36
  Like,
• 37:37
  she
• 37:37
  threw
• 37:37
  up
• 37:38
  on
• 37:38
  the
• 37:38
  plants.
• 37:38
  And
• 37:38
  the
• 37:39
  plants
• 37:39
  are
• 37:39
  beautiful.
• 37:40
  Oh,
• 37:40
  my
• 37:40
  gosh.
• 37:41
  So
• 37:41
  I
• 37:41
  run
• 37:41
  and
• 37:42
  a
• 37:42
  cast
• 37:42
  member
• 37:42
  is
• 37:43
  like,
• 37:43
  oh,
• 37:43
  no.
• 37:43
  And
• 37:44
  they.
• 37:44
  So
• 37:44
  they
• 37:44
  also
• 37:45
  have
• 37:45
  these
• 37:45
  things
• 37:45
  that
• 37:45
  are,
• 37:46
  like,
• 37:46
  gold
• 37:46
  in
• 37:46
  tickets
• 37:47
  that,
• 37:48
  like,
• 37:48
  certain
• 37:49
  levels
• 37:49
  of
• 37:49
  staff
• 37:49
  members
• 37:49
  have
• 37:50
  where
• 37:50
  they,
• 37:50
  like,
• 37:50
  write
• 37:50
  anything
• 37:51
  on
• 37:51
  the
• 37:51
  ticket.
• 37:51
  And,
• 37:51
  like,
• 37:51
  you
• 37:52
  go
• 37:52
  and
• 37:52
  get.
• 37:53
  It's
• 37:53
  wild.
• 37:55
  But
• 37:55
  my
• 37:55
  daughter
• 37:56
  got
• 37:56
  a
• 37:56
  little
• 37:57
  sick
• 37:57
  on
• 37:57
  her
• 37:57
  shirt,
• 37:58
  like,
• 37:58
  the
• 37:58
  tiniest
• 37:59
  bit,
• 37:59
  like,
• 37:59
  wipe
• 38:00
  it
• 38:00
  off.
• 38:00
  They're
• 38:00
  like,
• 38:01
  we're
• 38:01
  going
• 38:01
  to
• 38:01
  get
• 38:01
  her
• 38:01
  a
• 38:01
  new
• 38:02
  jacket.
• 38:02
  Here's
• 38:03
  waters.
• 38:04
  Here's
• 38:04
  all
• 38:04
  the
• 38:04
  stuff.
• 38:04
  And
• 38:05
  I'm
• 38:05
  like,
• 38:05
  I
• 38:05
  will
• 38:06
  just
• 38:06
  put
• 38:06
  it
• 38:06
  in
• 38:06
  the
• 38:07
  wash.
• 38:07
  It's
• 38:07
  totally
• 38:08
  okay.
• 38:08
  And
• 38:08
  they're
• 38:08
  like,
• 38:08
  no,
• 38:09
  absolutely
• 38:09
  not.
• 38:09
  And
• 38:09
  I
• 38:09
  was
• 38:10
  like,
• 38:10
  sure,
• 38:10
  okay.
• 38:11
  And
• 38:11
  I
• 38:11
  think
• 38:12
  they
• 38:12
  just
• 38:12
  knew
• 38:12
  I
• 38:12
  was
• 38:13
  a
• 38:13
  little
• 38:13
  panicky.
• 38:13
  I
• 38:13
  didn't
• 38:14
  want
• 38:14
  her
• 38:14
  to
• 38:14
  not
• 38:14
  feel
• 38:14
  good.
• 38:15
  And
• 38:15
  like,
• 38:16
  just
• 38:16
  that
• 38:17
  level
• 38:17
  of
• 38:17
  taking
• 38:18
  care
• 38:18
  of
• 38:18
  a
• 38:18
  panicked
• 38:19
  mom,
• 38:20
  you
• 38:20
  know,
• 38:20
  like,
• 38:20
  that's.
• 38:21
  Where's
• 38:22
  the.
• 38:22
  You
• 38:22
  know,
• 38:22
  where's
• 38:22
  the
• 38:23
  first
• 38:23
  aid
• 38:23
  place?
• 38:23
  And,
• 38:24
  you
• 38:24
  know,
• 38:24
  whatever.
• 38:24
  How
• 38:24
  is
• 38:25
  she
• 38:25
  feeling?
• 38:26
  And
• 38:26
  of
• 38:26
  course,
• 38:26
  like,
• 38:26
  it's
• 38:27
  the.
• 38:27
  It's
• 38:27
  the
• 38:27
  opposite.
• 38:28
  You
• 38:28
  know,
• 38:28
  you
• 38:28
  want
• 38:28
  your
• 38:28
  kids
• 38:29
  having
• 38:29
  a
• 38:29
  beautiful
• 38:29
  experience,
• 38:30
  and
• 38:30
  if
• 38:30
  she's
• 38:30
  not
• 38:31
  feeling
• 38:31
  good.
• 38:31
  Right.
• 38:31
  So
• 38:31
  they
• 38:32
  just
• 38:32
  went
• 38:32
  above
• 38:32
  and
• 38:32
  beyond.
• 38:32
  And
• 38:33
  so
• 38:33
  we've
• 38:33
  definitely
• 38:34
  been
• 38:34
  pixie
• 38:34
  dusted.
• 38:35
  Yeah.
• 38:35
  Multiple
• 38:36
  times.
• 38:36
  And
• 38:36
  it
• 38:36
  turns
• 38:37
  what
• 38:37
  could
• 38:37
  be
• 38:37
  a
• 38:37
  horrible
• 38:38
  experience
• 38:39
  into
• 38:39
  again,
• 38:40
  a
• 38:40
  happier,
• 38:40
  nicer
• 38:41
  experience
• 38:41
  that
• 38:42
  even
• 38:42
  the
• 38:42
  child
• 38:42
  remembers.
• 38:43
  Because
• 38:43
  now
• 38:43
  they've
• 38:44
  got
• 38:44
  a
• 38:44
  new
• 38:44
  shirt
• 38:44
  or
• 38:44
  a
• 38:45
  new
• 38:45
  jacket
• 38:45
  that
• 38:45
  they
• 38:45
  can
• 38:46
  wear.
• 38:46
  And
• 38:46
  again,
• 38:47
  doesn't
• 38:47
  cost
• 38:47
  Disney
• 38:48
  very
• 38:48
  much
• 38:48
  money
• 38:48
  at
• 38:49
  all.
• 38:49
  Let's
• 38:49
  be
• 38:49
  realistic
• 38:50
  to
• 38:50
  do
• 38:50
  that.
• 38:51
  But
• 38:51
  it
• 38:51
  has
• 38:51
  a
• 38:52
  ripple
• 38:52
  effect
• 38:52
  that
• 38:52
  will
• 38:53
  make
• 38:53
  you
• 38:53
  want
• 38:53
  to
• 38:53
  go
• 38:53
  back
• 38:53
  and
• 38:54
  thank
• 38:54
  them
• 38:54
  and
• 38:54
  come
• 38:54
  back
• 38:55
  time
• 38:55
  and
• 38:55
  time
• 38:55
  and
• 38:55
  time
• 38:56
  again.
• 38:56
  I
• 38:56
  literally.
• 38:56
  Becca,
• 38:57
  you're
• 38:57
  laugh
• 38:57
  at
• 38:57
  this.
• 38:57
  Yesterday,
• 38:58
  my
• 38:58
  husband
• 38:58
  and
• 38:58
  I
• 38:58
  were
• 38:59
  cleaning
• 38:59
  out
• 38:59
  our
• 38:59
  garage,
• 39:00
  and
• 39:00
  I
• 39:00
  found
• 39:00
  the
• 39:01
  jacket,
• 39:01
  and
• 39:01
  it's
• 39:01
  way
• 39:02
  too
• 39:02
  small
• 39:02
  for
• 39:02
  her
• 39:02
  now.
• 39:02
  And
• 39:03
  I
• 39:03
  was
• 39:03
  like,
• 39:03
  I'm
• 39:03
  absolutely
• 39:04
  keeping
• 39:04
  it.
• 39:04
  There's
• 39:05
  no
• 39:05
  question.
• 39:05
  Like,
• 39:05
  that
• 39:06
  is
• 39:06
  like,
• 39:06
  her
• 39:06
  kids.
• 39:07
  Kids
• 39:07
  will
• 39:07
  get
• 39:07
  that.
• 39:07
  But
• 39:08
  that's
• 39:08
  the
• 39:08
  kind
• 39:08
  of
• 39:08
  like,
• 39:09
  ripple
• 39:10
  effect
• 39:10
  of,
• 39:10
  like.
• 39:11
  And
• 39:11
  I
• 39:11
  think
• 39:11
  a
• 39:12
  lot
• 39:12
  of
• 39:12
  the
• 39:12
  times,
• 39:12
  like,
• 39:12
  that
• 39:12
  cast
• 39:13
  member
• 39:14
  has
• 39:14
  no
• 39:14
  idea
• 39:15
  that
• 39:15
  that
• 39:16
  actually,
• 39:17
  like,
• 39:17
  every
• 39:17
  time
• 39:17
  I
• 39:18
  see
• 39:18
  that,
• 39:18
  I
• 39:18
  think
• 39:18
  of
• 39:18
  her.
• 39:19
  And
• 39:19
  every
• 39:19
  time,
• 39:19
  you
• 39:20
  know,
• 39:20
  like,
• 39:20
  Henley
• 39:21
  would
• 39:21
  put
• 39:21
  it
• 39:21
  on,
• 39:21
  I
• 39:22
  would
• 39:22
  think,
• 39:22
  like,
• 39:22
  so
• 39:23
  that
• 39:23
  cast
• 39:23
  member
• 39:24
  just
• 39:24
  did
• 39:24
  something
• 39:25
  generously.
• 39:26
  And
• 39:26
  I
• 39:27
  have
• 39:27
  thought
• 39:27
  about
• 39:28
  it
• 39:28
  probably
• 39:29
  50
• 39:29
  times.
• 39:30
  What
• 39:31
  a
• 39:31
  cool
• 39:31
  gift.
• 39:32
  And
• 39:32
  like,
• 39:32
  imagine,
• 39:33
  I'm
• 39:33
  sure
• 39:33
  we've
• 39:33
  done
• 39:34
  that,
• 39:34
  each
• 39:34
  of
• 39:34
  us
• 39:34
  as
• 39:35
  individuals,
• 39:36
  you
• 39:36
  know,
• 39:37
  we've
• 39:37
  made
• 39:37
  a
• 39:37
  decision
• 39:38
  or
• 39:38
  we've
• 39:38
  done
• 39:38
  something
• 39:39
  or
• 39:39
  whatever.
• 39:40
  And
• 39:40
  that
• 39:40
  other
• 39:40
  person,
• 39:41
  the
• 39:41
  receiving
• 39:41
  end,
• 39:42
  thinks
• 39:42
  about
• 39:42
  it
• 39:42
  often.
• 39:43
  And
• 39:43
  so
• 39:44
  I'm
• 39:44
  like,
• 39:44
  how
• 39:45
  can
• 39:45
  I
• 39:46
  personally
• 39:47
  literally
• 39:47
  give
• 39:48
  pixie?
• 39:48
  Doesn't
• 39:49
  have
• 39:49
  to
• 39:49
  be
• 39:49
  like
• 39:49
  giving
• 39:50
  of
• 39:50
  something.
• 39:50
  Right?
• 39:50
  It
• 39:51
  doesn't
• 39:51
  have
• 39:51
  to
• 39:51
  be,
• 39:51
  you
• 39:52
  know,
• 39:52
  a
• 39:53
  physical
• 39:53
  gift.
• 39:54
  It
• 39:54
  can
• 39:54
  be
• 39:56
  a
• 39:56
  connection.
• 39:56
  It
• 39:56
  can
• 39:57
  be
• 39:57
  a.
• 39:58
  A
• 39:58
  kind
• 39:59
  listening
• 40:00
  ear.
• 40:00
  It
• 40:00
  can
• 40:00
  be
• 40:01
  your
• 40:01
  presence,
• 40:02
  whatever
• 40:02
  it
• 40:03
  is
• 40:03
  like.
• 40:03
  But
• 40:04
  how
• 40:04
  do
• 40:04
  we
• 40:04
  do
• 40:04
  that
• 40:04
  in
• 40:05
  a
• 40:05
  way
• 40:05
  that,
• 40:05
  that
• 40:05
  is
• 40:06
  just
• 40:06
  memorable
• 40:07
  for
• 40:07
  other
• 40:07
  people?
• 40:08
  And
• 40:08
  they
• 40:08
  remember
• 40:09
  how
• 40:09
  that
• 40:10
  made
• 40:10
  them
• 40:10
  feel
• 40:10
  and
• 40:11
  feel
• 40:11
  seen
• 40:11
  and
• 40:11
  feel
• 40:12
  good.
• 40:12
  Yeah.
• 40:12
  People
• 40:12
  remember
• 40:13
  how
• 40:13
  they
• 40:13
  feel
• 40:14
  long
• 40:14
  after
• 40:14
  they
• 40:14
  remember
• 40:15
  anything
• 40:15
  else.
• 40:16
  And
• 40:16
  it
• 40:17
  can
• 40:17
  be
• 40:17
  something
• 40:17
  simple,
• 40:17
  right?
• 40:18
  It
• 40:18
  could
• 40:18
  even
• 40:18
  be
• 40:18
  as
• 40:18
  simple
• 40:19
  as
• 40:19
  one
• 40:19
  of
• 40:19
  the
• 40:19
  guests
• 40:19
  at
• 40:19
  the
• 40:20
  wedding,
• 40:20
  the
• 40:20
  mother
• 40:20
  in
• 40:20
  the
• 40:20
  law
• 40:21
  at
• 40:21
  the
• 40:21
  wedding,
• 40:21
  just
• 40:22
  complimenting
• 40:22
  how
• 40:23
  great
• 40:23
  they
• 40:23
  look
• 40:23
  like
• 40:24
  you
• 40:24
  look
• 40:24
  great
• 40:24
  today.
• 40:25
  You
• 40:25
  know,
• 40:25
  those
• 40:25
  tiny
• 40:26
  little
• 40:26
  things
• 40:26
  to
• 40:27
  that
• 40:27
  person
• 40:27
  will
• 40:28
  feel
• 40:28
  like
• 40:29
  pixie
• 40:29
  dust,
• 40:29
  because
• 40:30
  maybe
• 40:30
  they're
• 40:30
  not
• 40:31
  feeling
• 40:31
  so
• 40:31
  good
• 40:31
  or
• 40:31
  maybe
• 40:32
  they're
• 40:32
  day
• 40:32
  feel
• 40:32
  out
• 40:33
  of
• 40:33
  place.
• 40:33
  And
• 40:33
  if
• 40:33
  we
• 40:33
  take
• 40:33
  that
• 40:34
  moment
• 40:34
  to
• 40:34
  notice
• 40:34
  and
• 40:35
  share
• 40:35
  some
• 40:36
  kindness,
• 40:36
  then
• 40:37
  it
• 40:37
  makes
• 40:37
  a
• 40:37
  big
• 40:37
  difference.
• 40:38
  Ashley,
• 40:38
  do
• 40:38
  you
• 40:38
  want
• 40:39
  to
• 40:39
  hear
• 40:39
  about
• 40:39
  my
• 40:39
  mega
• 40:39
  pixie
• 40:40
  dust?
• 40:40
  Do
• 40:40
  you
• 40:40
  want
• 40:40
  to
• 40:40
  hear?
• 40:41
  Absolutely,
• 40:42
  I
• 40:42
  do,
• 40:42
  100%.
• 40:43
  Okay,
• 40:43
  so
• 40:44
  I'm
• 40:44
  going
• 40:44
  to
• 40:44
  tell
• 40:44
  you
• 40:44
  the
• 40:44
  story
• 40:45
  about
• 40:45
  when
• 40:45
  I
• 40:45
  got
• 40:45
  pixie
• 40:46
  dusted
• 40:46
  in
• 40:46
  a
• 40:46
  way
• 40:47
  that
• 40:47
  will
• 40:47
  never,
• 40:48
  ever
• 40:48
  probably
• 40:48
  happen
• 40:49
  again
• 40:49
  and
• 40:49
  has,
• 40:50
  like,
• 40:50
  absolutely
• 40:50
  topped
• 40:51
  my
• 40:51
  Disney
• 40:51
  experience.
• 40:52
  Because
• 40:52
  this
• 40:53
  time
• 40:53
  when
• 40:53
  we
• 40:54
  went,
• 40:54
  and
• 40:54
  some
• 40:54
  people
• 40:54
  know
• 40:55
  this
• 40:55
  because
• 40:55
  they
• 40:55
  saw
• 40:55
  it
• 40:55
  on
• 40:55
  social
• 40:55
  media,
• 40:56
  we
• 40:56
  got
• 40:56
  picked
• 40:57
  to
• 40:57
  be
• 40:57
  the
• 40:57
  grand
• 40:57
  marshals
• 40:58
  in
• 40:58
  the
• 40:58
  parade.
• 40:58
  No.
• 41:01
  It
• 41:01
  was
• 41:01
  the
• 41:02
  tippity
• 41:02
  toppity
• 41:02
  tippity
• 41:03
  top
• 41:03
  of
• 41:03
  pixie
• 41:04
  dust.
• 41:04
  I
• 41:05
  still
• 41:05
  cannot.
• 41:05
  It's
• 41:05
  giving
• 41:06
  me
• 41:06
  tingles
• 41:06
  talking
• 41:06
  about
• 41:06
  it.
• 41:07
  I
• 41:07
  still
• 41:07
  cannot
• 41:07
  believe
• 41:08
  it
• 41:08
  happened
• 41:08
  because
• 41:08
  I
• 41:09
  looked
• 41:09
  up
• 41:09
  and
• 41:09
  it
• 41:09
  was
• 41:09
  like,
• 41:09
  on
• 41:10
  average,
• 41:10
  there's
• 41:10
  40,000
• 41:11
  people
• 41:11
  in
• 41:11
  Magic
• 41:11
  Kingdom
• 41:12
  every
• 41:12
  day,
• 41:12
  and
• 41:12
  they
• 41:12
  pick
• 41:13
  one
• 41:13
  family.
• 41:14
  One,
• 41:14
  one.
• 41:14
  One
• 41:15
  family.
• 41:15
  And
• 41:15
  they
• 41:16
  picked
• 41:16
  us.
• 41:16
  So
• 41:16
  I'm
• 41:17
  going
• 41:17
  to
• 41:17
  tell
• 41:17
  you
• 41:17
  the
• 41:17
  story
• 41:17
  of
• 41:17
  how
• 41:17
  it
• 41:18
  happened,
• 41:18
  because
• 41:19
  I
• 41:20
  think
• 41:20
  these
• 41:20
  things
• 41:20
  are
• 41:21
  fascinating
• 41:21
  from
• 41:22
  a
• 41:22
  business
• 41:22
  perspective
• 41:23
  and
• 41:23
  a
• 41:23
  personal
• 41:24
  perspective.
• 41:24
  And
• 41:24
  it
• 41:25
  means
• 41:25
  I
• 41:25
  can
• 41:25
  indulge
• 41:25
  myself
• 41:26
  in
• 41:26
  thinking
• 41:26
  about
• 41:26
  this
• 41:27
  moment
• 41:27
  again.
• 41:27
  So
• 41:28
  it
• 41:28
  was
• 41:28
  a
• 41:28
  normal
• 41:28
  day
• 41:28
  in
• 41:29
  Magic
• 41:29
  Kingdom.
• 41:29
  It
• 41:29
  was
• 41:29
  like
• 41:30
  day
• 41:30
  13
• 41:30
  of
• 41:31
  14.
• 41:31
  And
• 41:31
  we
• 41:31
  actually
• 41:32
  going
• 41:32
  because
• 41:33
  some
• 41:33
  friends
• 41:33
  of
• 41:33
  ours
• 41:33
  from
• 41:34
  the
• 41:34
  UK
• 41:34
  were
• 41:34
  in
• 41:35
  Magic
• 41:35
  Kingdom
• 41:35
  and
• 41:36
  they
• 41:36
  told
• 41:36
  us
• 41:36
  they
• 41:36
  were
• 41:37
  only
• 41:37
  going
• 41:37
  to
• 41:37
  do
• 41:37
  Disney
• 41:38
  for
• 41:38
  one
• 41:38
  day.
• 41:39
  So
• 41:39
  they'd
• 41:39
  gone
• 41:39
  to
• 41:39
  Florida
• 41:40
  and
• 41:40
  they
• 41:40
  were
• 41:40
  only
• 41:41
  doing
• 41:41
  one
• 41:41
  day
• 41:41
  at
• 41:41
  Disney
• 41:41
  which
• 41:42
  is
• 41:42
  absolutely
• 41:42
  insane.
• 41:43
  But
• 41:43
  their
• 41:43
  one
• 41:43
  day
• 41:44
  was
• 41:44
  at
• 41:44
  Magic
• 41:44
  Kingdom.
• 41:44
  So
• 41:45
  I
• 41:45
  said,
• 41:45
  well,
• 41:45
  we'll
• 41:45
  come
• 41:46
  and
• 41:46
  hang
• 41:46
  out
• 41:46
  and
• 41:46
  we'll
• 41:47
  meet
• 41:47
  you
• 41:47
  for
• 41:47
  lunch.
• 41:47
  We
• 41:47
  told
• 41:48
  them
• 41:48
  where
• 41:48
  to
• 41:48
  go
• 41:48
  for
• 41:48
  lunch.
• 41:49
  So
• 41:49
  we
• 41:49
  went
• 41:49
  into
• 41:49
  Magic
• 41:49
  Kingdom
• 41:50
  a
• 41:50
  little
• 41:50
  bit
• 41:50
  late
• 41:50
  that
• 41:51
  morning
• 41:51
  to
• 41:51
  go
• 41:51
  and
• 41:51
  meet
• 41:52
  them
• 41:52
  for
• 41:52
  lunch.
• 41:52
  So
• 41:52
  we
• 41:52
  were
• 41:53
  rolling
• 41:53
  down
• 41:53
  Main
• 41:53
  street,
• 41:54
  half
• 41:54
  past
• 41:54
  ten,
• 41:54
  my
• 41:55
  kids
• 41:55
  had
• 41:55
  got
• 41:55
  it
• 41:56
  sussed
• 41:56
  because
• 41:56
  they
• 41:56
  started
• 41:57
  the
• 41:57
  pin
• 41:57
  trading,
• 41:57
  right?
• 41:58
  So
• 41:58
  talking
• 41:58
  about
• 41:58
  how
• 41:59
  Disney
• 41:59
  keep
• 41:59
  getting
• 42:00
  more
• 42:00
  money
• 42:00
  out
• 42:00
  of
• 42:00
  you
• 42:01
  do.
• 42:01
  So
• 42:01
  they
• 42:01
  wanted
• 42:01
  to
• 42:01
  do
• 42:02
  pin
• 42:02
  trading.
• 42:02
  Well,
• 42:02
  that
• 42:02
  means
• 42:03
  I
• 42:03
  then
• 42:03
  have
• 42:03
  to
• 42:03
  buy
• 42:03
  pins
• 42:04
  for
• 42:04
  them
• 42:04
  to
• 42:04
  trade.
• 42:05
  So
• 42:05
  then
• 42:05
  I'm
• 42:05
  buying
• 42:05
  them
• 42:06
  mystery
• 42:06
  pins
• 42:06
  in
• 42:06
  order
• 42:07
  for
• 42:07
  them
• 42:07
  to
• 42:07
  get
• 42:07
  rubbish
• 42:07
  ones
• 42:08
  that
• 42:08
  they
• 42:08
  want
• 42:08
  to
• 42:08
  trade,
• 42:08
  because
• 42:09
  if
• 42:09
  I
• 42:09
  buy
• 42:09
  them
• 42:09
  nice
• 42:09
  ones,
• 42:10
  they
• 42:10
  don't
• 42:10
  want
• 42:10
  to
• 42:10
  trade
• 42:10
  them.
• 42:11
  Isn't
• 42:11
  that
• 42:11
  the
• 42:11
  funniest
• 42:12
  thing?
• 42:12
  My
• 42:12
  husband
• 42:13
  was
• 42:13
  like,
• 42:13
  I'm
• 42:13
  like,
• 42:13
  I'm
• 42:13
  literally
• 42:13
  buying
• 42:14
  something
• 42:14
  because
• 42:14
  I
• 42:15
  don't
• 42:15
  want
• 42:15
  it.
• 42:15
  I
• 42:15
  was
• 42:16
  like,
• 42:16
  only
• 42:16
  Disney
• 42:16
  could
• 42:16
  make
• 42:17
  me
• 42:17
  do
• 42:17
  that.
• 42:17
  Anyways,
• 42:21
  ridiculous.
• 42:22
  Yeah.
• 42:22
  So
• 42:22
  anyway,
• 42:23
  so
• 42:23
  we're
• 42:23
  doing
• 42:23
  that.
• 42:24
  So
• 42:24
  we're
• 42:24
  wandering
• 42:24
  around
• 42:25
  Main
• 42:25
  street
• 42:25
  and
• 42:26
  because
• 42:26
  we've
• 42:26
  been
• 42:26
  there
• 42:26
  for
• 42:27
  13
• 42:27
  days,
• 42:27
  we've
• 42:27
  done
• 42:28
  a
• 42:28
  lot
• 42:28
  of
• 42:28
  stuff,
• 42:28
  so
• 42:28
  we
• 42:28
  can
• 42:28
  take
• 42:29
  it
• 42:29
  slow.
• 42:29
  And
• 42:29
  we're
• 42:30
  hopping
• 42:30
  in
• 42:30
  and
• 42:30
  out
• 42:30
  of
• 42:30
  the
• 42:31
  shops,
• 42:31
  looking
• 42:31
  at
• 42:31
  the
• 42:31
  different
• 42:31
  pin
• 42:32
  trading
• 42:33
  and
• 42:33
  looking
• 42:33
  at
• 42:33
  things
• 42:33
  we
• 42:34
  can
• 42:34
  exchange.
• 42:34
  Anyway,
• 42:35
  we
• 42:35
  get
• 42:35
  towards
• 42:35
  the
• 42:35
  end
• 42:35
  of
• 42:36
  Main
• 42:36
  street
• 42:36
  by
• 42:37
  the
• 42:37
  castle,
• 42:38
  and
• 42:38
  there's
• 42:38
  just
• 42:39
  a
• 42:39
  normal
• 42:39
  guest
• 42:39
  services
• 42:40
  stand
• 42:40
  and
• 42:40
  my
• 42:41
  son
• 42:41
  notices
• 42:41
  they
• 42:41
  got
• 42:42
  one
• 42:42
  of
• 42:42
  the
• 42:42
  pin
• 42:42
  trading
• 42:43
  boards.
• 42:43
  So
• 42:43
  he's
• 42:43
  like,
• 42:43
  let's
• 42:44
  go
• 42:44
  over
• 42:44
  there.
• 42:44
  So
• 42:45
  we
• 42:45
  went
• 42:45
  over
• 42:45
  there
• 42:45
  to
• 42:46
  look
• 42:46
  at
• 42:46
  the
• 42:46
  pin
• 42:46
  trades
• 42:47
  and
• 42:47
  we
• 42:47
  just
• 42:47
  got
• 42:47
  chatting
• 42:47
  with
• 42:48
  the
• 42:48
  cast
• 42:48
  members
• 42:48
  like
• 42:49
  you
• 42:49
  do
• 42:49
  everywhere,
• 42:50
  because
• 42:50
  that
• 42:51
  is
• 42:51
  not
• 42:51
  unnormal,
• 42:52
  because
• 42:52
  cast
• 42:53
  members
• 42:53
  talk
• 42:53
  to
• 42:53
  you
• 42:53
  all
• 42:53
  the
• 42:53
  time.
• 42:54
  And
• 42:54
  they
• 42:54
  started
• 42:54
  chatting
• 42:55
  to
• 42:55
  us.
• 42:55
  And
• 42:55
  now
• 42:55
  reflecting
• 42:56
  back,
• 42:56
  I
• 42:57
  think
• 42:57
  we
• 42:57
  were
• 42:57
  in
• 42:57
  some
• 42:57
  kind
• 42:58
  of
• 42:58
  miniature
• 42:58
  interview
• 42:59
  process
• 42:59
  that
• 43:00
  I
• 43:00
  didn't
• 43:00
  realize
• 43:00
  was
• 43:00
  happening.
• 43:01
  Because
• 43:01
  now
• 43:01
  when
• 43:01
  I
• 43:02
  reflect
• 43:02
  back
• 43:02
  on
• 43:02
  the
• 43:02
  questions
• 43:03
  they
• 43:03
  were
• 43:03
  asking
• 43:03
  us,
• 43:04
  I'm
• 43:04
  like,
• 43:04
  I
• 43:04
  wonder
• 43:04
  if
• 43:04
  they
• 43:04
  were
• 43:05
  trying
• 43:05
  to
• 43:05
  like,
• 43:05
  filter
• 43:05
  us
• 43:06
  in
• 43:06
  or
• 43:06
  filter
• 43:06
  us
• 43:06
  out.
• 43:07
  So
• 43:07
  they
• 43:07
  were
• 43:07
  just
• 43:07
  chatting
• 43:07
  to
• 43:08
  us.
• 43:08
  They
• 43:08
  were
• 43:08
  chatting
• 43:08
  to
• 43:08
  my
• 43:08
  kids
• 43:09
  and
• 43:09
  they
• 43:09
  were
• 43:10
  asking
• 43:10
  my
• 43:10
  son
• 43:10
  about
• 43:11
  Disney.
• 43:11
  And
• 43:11
  he
• 43:12
  loves
• 43:12
  Disney.
• 43:12
  He's
• 43:12
  11
• 43:13
  years
• 43:13
  old.
• 43:13
  You
• 43:13
  would
• 43:14
  love
• 43:14
  this,
• 43:14
  Ashley.
• 43:14
  He
• 43:14
  made
• 43:15
  PDF
• 43:15
  documents
• 43:16
  before
• 43:16
  we
• 43:16
  left
• 43:17
  of
• 43:17
  all
• 43:17
  of
• 43:17
  the
• 43:17
  things
• 43:17
  he
• 43:18
  wanted
• 43:18
  to
• 43:18
  do
• 43:18
  in
• 43:18
  each
• 43:18
  park.
• 43:19
  Where
• 43:19
  to
• 43:19
  find
• 43:19
  the
• 43:19
  characters,
• 43:20
  what
• 43:20
  was
• 43:20
  the
• 43:20
  top
• 43:21
  ride,
• 43:21
  the
• 43:21
  top
• 43:21
  place
• 43:22
  to
• 43:22
  eat.
• 43:22
  And
• 43:22
  he
• 43:22
  like
• 43:23
  printed
• 43:23
  them
• 43:23
  out
• 43:23
  and
• 43:23
  stuck
• 43:24
  them
• 43:24
  up
• 43:24
  in
• 43:24
  the
• 43:24
  hotel
• 43:24
  room.
• 43:24
  He's
• 43:25
  like,
• 43:26
  amazing.
• 43:27
  He's
• 43:27
  amazing.
• 43:27
  So
• 43:27
  anyway,
• 43:28
  so
• 43:28
  I
• 43:28
  started
• 43:29
  saying
• 43:29
  to
• 43:29
  the
• 43:30
  people
• 43:30
  at
• 43:30
  the
• 43:31
  Thing.
• 43:31
  Oh,
• 43:31
  he
• 43:31
  made
• 43:32
  these
• 43:32
  checklists
• 43:32
  and
• 43:33
  there's
• 43:33
  still
• 43:33
  one
• 43:33
  thing
• 43:34
  he
• 43:34
  wants
• 43:34
  to
• 43:34
  check
• 43:34
  off
• 43:34
  the
• 43:34
  list.
• 43:35
  It's
• 43:35
  this
• 43:35
  cavalcade.
• 43:36
  Can
• 43:36
  you
• 43:36
  show
• 43:36
  me
• 43:36
  where
• 43:36
  it
• 43:37
  is?
• 43:37
  So
• 43:37
  then
• 43:37
  they're
• 43:37
  like,
• 43:37
  tell
• 43:38
  me
• 43:38
  more
• 43:38
  about
• 43:38
  your
• 43:38
  checklist.
• 43:39
  So
• 43:39
  they're
• 43:39
  talking
• 43:39
  to
• 43:40
  him,
• 43:40
  they
• 43:40
  asked,
• 43:40
  then
• 43:41
  they
• 43:41
  said,
• 43:41
  what's
• 43:42
  the,
• 43:42
  like,
• 43:42
  your
• 43:43
  dream
• 43:43
  thing
• 43:43
  to
• 43:44
  do
• 43:44
  at
• 43:44
  Disney?
• 43:44
  And
• 43:45
  he
• 43:45
  said,
• 43:45
  I've
• 43:45
  always
• 43:46
  wanted
• 43:46
  to
• 43:46
  do,
• 43:46
  like,
• 43:47
  the
• 43:47
  Keys
• 43:47
  to
• 43:47
  the
• 43:47
  Kingdom
• 43:47
  tour,
• 43:48
  but
• 43:48
  I'm
• 43:48
  not
• 43:48
  old
• 43:49
  enough
• 43:49
  to
• 43:49
  do
• 43:49
  it.
• 43:49
  I
• 43:50
  said,
• 43:50
  I've
• 43:50
  always
• 43:50
  wanted
• 43:50
  to
• 43:51
  stay
• 43:51
  in
• 43:51
  the
• 43:51
  Cinderella
• 43:52
  Castle
• 43:52
  suite.
• 43:52
  And
• 43:53
  again,
• 43:53
  now,
• 43:53
  looking
• 43:54
  back,
• 43:54
  I
• 43:55
  think,
• 43:55
  were
• 43:55
  they
• 43:55
  asking
• 43:55
  me
• 43:56
  that
• 43:56
  to
• 43:56
  see
• 43:56
  if
• 43:56
  I
• 43:57
  was
• 43:57
  trying
• 43:57
  to
• 43:57
  get
• 43:57
  something
• 43:58
  from
• 43:58
  them?
• 43:58
  Because
• 43:59
  I
• 43:59
  didn't
• 43:59
  see,
• 43:59
  say,
• 44:00
  I
• 44:00
  always
• 44:00
  wanted
• 44:00
  to
• 44:00
  be
• 44:01
  in
• 44:01
  the
• 44:01
  parade,
• 44:01
  right?
• 44:01
  Because
• 44:02
  I
• 44:02
  didn't
• 44:02
  even
• 44:02
  think
• 44:02
  about
• 44:02
  it.
• 44:03
  So
• 44:03
  we
• 44:03
  had
• 44:03
  this
• 44:03
  whole
• 44:04
  conversation.
• 44:04
  Anyway,
• 44:05
  just
• 44:05
  as
• 44:05
  we
• 44:05
  were
• 44:05
  finishing
• 44:06
  and
• 44:06
  rounding
• 44:06
  up
• 44:07
  to,
• 44:07
  to
• 44:07
  leave,
• 44:07
  they
• 44:08
  just
• 44:08
  turned
• 44:08
  to
• 44:08
  my
• 44:09
  son,
• 44:09
  the
• 44:09
  guy,
• 44:10
  and
• 44:10
  he
• 44:10
  said,
• 44:10
  would
• 44:10
  you
• 44:11
  like
• 44:11
  me
• 44:11
  to
• 44:11
  put
• 44:11
  something
• 44:11
  on
• 44:12
  your
• 44:12
  checklist
• 44:12
  that
• 44:13
  most
• 44:13
  people
• 44:13
  in
• 44:13
  this
• 44:14
  park
• 44:14
  and
• 44:14
  even
• 44:14
  in
• 44:14
  the
• 44:15
  world
• 44:15
  have
• 44:15
  never
• 44:15
  had?
• 44:16
  And
• 44:16
  so
• 44:16
  he's
• 44:16
  obviously
• 44:17
  like,
• 44:17
  yes,
• 44:17
  please.
• 44:17
  He's
• 44:18
  like,
• 44:18
  I'm
• 44:18
  going
• 44:18
  to
• 44:18
  make
• 44:19
  you
• 44:19
  the
• 44:19
  grand
• 44:19
  marshals
• 44:19
  of
• 44:19
  the
• 44:19
  parade
• 44:20
  at
• 44:20
  2:00
• 44:20
  this
• 44:20
  afternoon.
• 44:21
  You're
• 44:21
  my
• 44:22
  Magic
• 44:22
  Kingdom
• 44:22
  family
• 44:23
  of
• 44:23
  the
• 44:23
  day.
• 44:23
  And
• 44:24
  my
• 44:24
  son's
• 44:24
  face,
• 44:24
  I
• 44:25
  will
• 44:25
  never
• 44:25
  forget
• 44:26
  it
• 44:26
  because
• 44:26
  he
• 44:26
  was
• 44:27
  so
• 44:27
  happy.
• 44:27
  My
• 44:28
  daughter
• 44:28
  was
• 44:28
  so
• 44:28
  happy
• 44:29
  happy.
• 44:29
  My
• 44:29
  husband
• 44:30
  was
• 44:30
  thinking,
• 44:30
  I
• 44:30
  don't
• 44:30
  know
• 44:30
  if
• 44:31
  I
• 44:31
  want
• 44:31
  to
• 44:31
  be
• 44:31
  in
• 44:31
  the
• 44:31
  parade.
• 44:32
  And
• 44:32
  I
• 44:32
  was
• 44:32
  so
• 44:32
  happy
• 44:33
  as
• 44:33
  well.
• 44:33
  And,
• 44:34
  and
• 44:34
  he
• 44:34
  gave
• 44:34
  us
• 44:35
  this
• 44:35
  little
• 44:35
  golden
• 44:35
  ticket
• 44:36
  and
• 44:36
  he
• 44:36
  said,
• 44:36
  just,
• 44:37
  we'll
• 44:37
  take
• 44:37
  the
• 44:37
  details.
• 44:38
  Meet
• 44:38
  us
• 44:38
  at
• 44:38
  2
• 44:38
  o'
• 44:39
  clock
• 44:39
  or
• 44:39
  like
• 44:39
  quarter
• 44:40
  to
• 44:40
  two
• 44:40
  over
• 44:41
  at
• 44:41
  this
• 44:41
  secret
• 44:41
  entrance
• 44:42
  and
• 44:42
  we're
• 44:42
  going
• 44:42
  to
• 44:42
  take
• 44:43
  care
• 44:43
  of
• 44:43
  you
• 44:43
  and
• 44:43
  put
• 44:43
  you
• 44:43
  in
• 44:43
  the
• 44:44
  parade.
• 44:44
  So
• 44:44
  I,
• 44:45
  I'm
• 44:45
  like,
• 44:45
  I've
• 44:46
  literally
• 44:46
  walked
• 44:46
  into
• 44:47
  Magic
• 44:47
  Kingdom
• 44:47
  to
• 44:48
  meet
• 44:48
  some
• 44:48
  friends
• 44:48
  for
• 44:49
  lunch,
• 44:49
  to
• 44:49
  trade
• 44:49
  pins,
• 44:50
  and
• 44:50
  now
• 44:51
  I'm
• 44:51
  in
• 44:51
  a
• 44:51
  parade.
• 44:51
  Like,
• 44:52
  this
• 44:52
  is
• 44:53
  bonkers.
• 44:54
  So
• 44:54
  anyway,
• 44:54
  we,
• 44:54
  we
• 44:55
  went
• 44:55
  about
• 44:55
  our
• 44:55
  day,
• 44:55
  we
• 44:55
  met
• 44:56
  our
• 44:56
  friends
• 44:56
  for
• 44:56
  lunch
• 44:56
  and
• 44:56
  we
• 44:56
  were
• 44:57
  like,
• 44:57
  side
• 44:58
  note,
• 44:58
  you're
• 44:59
  only
• 44:59
  in
• 44:59
  the
• 44:59
  park
• 44:59
  for
• 44:59
  one
• 45:00
  day,
• 45:00
  but
• 45:00
  we're
• 45:01
  going
• 45:01
  to
• 45:01
  be
• 45:01
  in
• 45:01
  the
• 45:01
  parade,
• 45:02
  so
• 45:02
  you
• 45:02
  get
• 45:02
  to
• 45:02
  come
• 45:02
  watch
• 45:02
  it.
• 45:03
  And
• 45:03
  that's
• 45:03
  not
• 45:03
  normal.
• 45:04
  Can't
• 45:05
  miss
• 45:05
  this
• 45:05
  parade.
• 45:06
  You'll
• 45:07
  see
• 45:07
  why
• 45:09
  this
• 45:09
  is
• 45:09
  not
• 45:10
  normal.
• 45:10
  Like,
• 45:10
  don't,
• 45:11
  don't
• 45:11
  judge
• 45:11
  your
• 45:11
  Disney
• 45:12
  experience.
• 45:12
  But
• 45:12
  for
• 45:13
  me,
• 45:13
  it
• 45:13
  was
• 45:13
  great
• 45:13
  because
• 45:13
  guess
• 45:14
  what?
• 45:14
  There
• 45:14
  was
• 45:14
  someone
• 45:14
  there
• 45:14
  to
• 45:15
  film
• 45:15
  it.
• 45:15
  Who?
• 45:16
  Will
• 45:17
  you
• 45:17
  send
• 45:17
  me
• 45:17
  it?
• 45:17
  I
• 45:17
  want
• 45:18
  to
• 45:18
  see
• 45:18
  it.
• 45:18
  I'm
• 45:18
  dying.
• 45:19
  I
• 45:19
  want
• 45:19
  to
• 45:19
  see
• 45:19
  it.
• 45:19
  Send
• 45:20
  it
• 45:20
  to
• 45:20
  me.
• 45:20
  I'll
• 45:20
  send
• 45:20
  it
• 45:20
  to
• 45:21
  you.
• 45:21
  I'll
• 45:21
  send
• 45:21
  it
• 45:21
  to
• 45:21
  you
• 45:21
  on
• 45:21
  Instagram.
• 45:22
  Anyway,
• 45:22
  so
• 45:22
  we
• 45:22
  went
• 45:23
  at
• 45:23
  2
• 45:23
  o',
• 45:23
  clock,
• 45:23
  we
• 45:24
  went
• 45:24
  and
• 45:24
  met
• 45:24
  the
• 45:24
  cast
• 45:24
  member
• 45:25
  who
• 45:25
  we'd
• 45:25
  met
• 45:25
  before.
• 45:25
  We
• 45:26
  chatted
• 45:26
  to
• 45:26
  him
• 45:26
  more.
• 45:26
  He
• 45:27
  said
• 45:27
  he'd
• 45:27
  worked
• 45:27
  there
• 45:27
  for
• 45:28
  30
• 45:28
  years
• 45:29
  and
• 45:29
  his
• 45:29
  job
• 45:30
  every
• 45:30
  day
• 45:31
  is
• 45:31
  to
• 45:31
  find
• 45:31
  the
• 45:32
  Magic
• 45:32
  Kingdom
• 45:32
  family
• 45:32
  of
• 45:33
  the
• 45:33
  day
• 45:33
  and
• 45:33
  the
• 45:34
  veteran
• 45:34
  of
• 45:34
  the
• 45:34
  day.
• 45:35
  And
• 45:35
  I
• 45:35
  was
• 45:35
  like,
• 45:35
  what
• 45:36
  a
• 45:36
  job.
• 45:37
  And
• 45:37
  you're
• 45:37
  still
• 45:38
  enjoying
• 45:38
  it
• 45:38
  and
• 45:39
  feeling
• 45:39
  happy
• 45:39
  about
• 45:40
  it
• 45:40
  30
• 45:41
  years
• 45:42
  after.
• 45:42
  I
• 45:43
  would
• 45:43
  like,
• 45:43
  I
• 45:43
  want
• 45:43
  that
• 45:43
  job.
• 45:44
  I
• 45:44
  want.
• 45:44
  I
• 45:44
  want
• 45:44
  to
• 45:44
  be
• 45:45
  that
• 45:45
  person.
• 45:45
  That
• 45:45
  sounds
• 45:45
  so
• 45:46
  much
• 45:46
  fun.
• 45:46
  Like,
• 45:47
  what
• 45:47
  joy
• 45:47
  to
• 45:48
  give.
• 45:48
  And
• 45:48
  again,
• 45:49
  like,
• 45:49
  you
• 45:49
  will
• 45:49
  never
• 45:49
  forget
• 45:50
  it.
• 45:50
  And
• 45:50
  he
• 45:50
  gets
• 45:51
  to
• 45:51
  give
• 45:51
  that
• 45:51
  experience
• 45:52
  to
• 45:52
  two
• 45:52
  people
• 45:53
  every
• 45:53
  day.
• 45:54
  Right.
• 45:54
  To
• 45:54
  the
• 45:55
  veteran
• 45:55
  and
• 45:55
  to
• 45:55
  the
• 45:55
  family
• 45:56
  that.
• 45:56
  I'm
• 45:56
  like,
• 45:56
  wow.
• 45:57
  So
• 45:57
  fun.
• 45:57
  It
• 45:58
  was
• 45:58
  incredible.
• 45:58
  And
• 45:58
  so
• 45:59
  we
• 45:59
  went
• 45:59
  to
• 46:00
  behind
• 46:00
  the
• 46:01
  sight
• 46:01
  line,
• 46:01
  which
• 46:01
  was
• 46:02
  backstage.
• 46:02
  I
• 46:02
  took
• 46:03
  my
• 46:03
  phone
• 46:03
  out,
• 46:03
  and
• 46:03
  I
• 46:03
  thought
• 46:04
  he
• 46:04
  was
• 46:04
  going
• 46:04
  to
• 46:04
  lose
• 46:04
  his
• 46:05
  mind.
• 46:05
  I
• 46:05
  was
• 46:05
  like,
• 46:05
  okay,
• 46:05
  I
• 46:06
  didn't
• 46:06
  realize.
• 46:06
  I
• 46:06
  literally
• 46:06
  stepped
• 46:07
  one
• 46:07
  step
• 46:08
  over
• 46:08
  a
• 46:08
  line.
• 46:09
  I'm
• 46:09
  like,
• 46:09
  all
• 46:09
  right,
• 46:09
  I'll
• 46:10
  put
• 46:10
  my
• 46:10
  phone
• 46:10
  away.
• 46:10
  I
• 46:10
  just
• 46:11
  know
• 46:11
  the
• 46:11
  rules.
• 46:12
  Yeah,
• 46:12
  exactly.
• 46:13
  So
• 46:13
  we.
• 46:13
  Yeah.
• 46:14
  And
• 46:15
  then
• 46:15
  he's
• 46:15
  like,
• 46:15
  here's
• 46:16
  your
• 46:16
  carriage.
• 46:16
  We
• 46:17
  get
• 46:17
  in
• 46:17
  this
• 46:17
  carriage.
• 46:18
  He's
• 46:18
  like,
• 46:18
  you
• 46:18
  just
• 46:19
  got
• 46:19
  to
• 46:19
  wave
• 46:19
  all
• 46:19
  the
• 46:19
  way
• 46:20
  down.
• 46:20
  Here's
• 46:21
  the
• 46:21
  person
• 46:21
  driving
• 46:21
  the
• 46:21
  carriage.
• 46:22
  Here's
• 46:22
  some
• 46:22
  water
• 46:22
  for
• 46:23
  the
• 46:23
  carriage.
• 46:23
  Here's
• 46:23
  your,
• 46:23
  like,
• 46:24
  hat
• 46:24
  that
• 46:24
  no
• 46:24
  one
• 46:24
  else
• 46:25
  will
• 46:25
  ever
• 46:25
  have.
• 46:25
  Now,
• 46:26
  in
• 46:26
  a
• 46:26
  minute,
• 46:26
  we're
• 46:26
  just
• 46:26
  going
• 46:26
  to
• 46:27
  set
• 46:27
  you
• 46:27
  off
• 46:27
  on
• 46:27
  the
• 46:27
  parade
• 46:27
  route,
• 46:28
  and
• 46:28
  you're
• 46:28
  going
• 46:28
  to
• 46:29
  have
• 46:29
  your
• 46:29
  own
• 46:29
  personal
• 46:29
  photographer
• 46:30
  following
• 46:31
  your
• 46:31
  car
• 46:31
  so
• 46:31
  that
• 46:32
  you
• 46:32
  get
• 46:32
  all
• 46:32
  of
• 46:32
  the
• 46:32
  photos
• 46:33
  you
• 46:33
  want
• 46:33
  of
• 46:33
  you
• 46:33
  and
• 46:33
  your
• 46:34
  kids
• 46:34
  in
• 46:34
  the
• 46:34
  car
• 46:34
  in
• 46:35
  front
• 46:35
  of
• 46:35
  the
• 46:35
  castle.
• 46:35
  We're
• 46:36
  going
• 46:36
  to
• 46:36
  read
• 46:36
  out
• 46:36
  your
• 46:37
  name
• 46:37
  over
• 46:37
  the
• 46:38
  loudspeaker
• 46:38
  all
• 46:39
  the
• 46:39
  way
• 46:39
  down
• 46:39
  the
• 46:39
  route
• 46:39
  so
• 46:40
  that
• 46:40
  people
• 46:40
  clap
• 46:40
  and
• 46:40
  cheer
• 46:41
  you.
• 46:41
  And
• 46:41
  then
• 46:42
  when
• 46:42
  you
• 46:42
  get
• 46:42
  to
• 46:43
  the
• 46:43
  end
• 46:43
  of
• 46:43
  the
• 46:43
  route,
• 46:43
  we
• 46:43
  have
• 46:44
  reserved
• 46:44
  a
• 46:44
  space
• 46:45
  for
• 46:45
  you
• 46:45
  to
• 46:45
  stand
• 46:46
  watch
• 46:46
  the
• 46:46
  parade.
• 46:47
  I
• 46:47
  will
• 46:47
  make
• 46:47
  sure
• 46:47
  all
• 46:48
  the
• 46:48
  characters
• 46:48
  interact
• 46:49
  with
• 46:49
  you
• 46:49
  personally
• 46:49
  because
• 46:50
  they
• 46:50
  know
• 46:50
  that
• 46:50
  you're
• 46:50
  our
• 46:50
  special
• 46:51
  guests.
• 46:51
  We'll
• 46:51
  have
• 46:52
  water
• 46:52
  for
• 46:52
  you,
• 46:52
  and
• 46:53
  then
• 46:53
  we'll
• 46:53
  take
• 46:53
  photos
• 46:54
  of
• 46:54
  you
• 46:54
  in
• 46:54
  front
• 46:54
  of
• 46:55
  the
• 46:55
  castle
• 46:55
  on
• 46:55
  Main
• 46:56
  street
• 46:56
  while
• 46:56
  there's
• 46:56
  no
• 46:56
  one
• 46:57
  on
• 46:57
  it,
• 46:57
  because
• 46:57
  they're
• 46:57
  all
• 46:58
  stood
• 46:58
  waiting
• 46:58
  for
• 46:58
  the
• 46:58
  parade.
• 46:59
  And
• 46:59
  so.
• 46:59
  And
• 46:59
  then
• 47:00
  on
• 47:00
  top
• 47:00
  of
• 47:00
  all
• 47:00
  of
• 47:01
  that,
• 47:01
  if
• 47:01
  that
• 47:01
  couldn't
• 47:01
  have
• 47:01
  been
• 47:01
  enough,
• 47:02
  they
• 47:02
  gave
• 47:02
  us
• 47:02
  a
• 47:02
  certificate,
• 47:03
  and
• 47:03
  then
• 47:03
  they
• 47:03
  gave
• 47:03
  us
• 47:04
  fast
• 47:04
  passes
• 47:04
  to
• 47:04
  whatever
• 47:05
  rides
• 47:05
  we
• 47:05
  wanted
• 47:06
  for
• 47:06
  the
• 47:06
  rest
• 47:06
  of
• 47:06
  the
• 47:06
  day.
• 47:07
  And
• 47:07
  I
• 47:07
  was
• 47:08
  like,
• 47:08
  this
• 47:08
  is
• 47:08
  the
• 47:09
  ultimate
• 47:09
  in
• 47:10
  pixie
• 47:10
  dusting.
• 47:10
  Because
• 47:11
  not
• 47:11
  only
• 47:11
  have
• 47:11
  you
• 47:11
  given
• 47:12
  me
• 47:12
  something,
• 47:12
  I
• 47:12
  mean,
• 47:12
  to
• 47:13
  be
• 47:13
  honest,
• 47:13
  I
• 47:13
  would
• 47:13
  have
• 47:13
  been
• 47:14
  happy
• 47:14
  with
• 47:14
  even
• 47:14
  just
• 47:15
  one
• 47:15
  of
• 47:15
  those
• 47:15
  tiny
• 47:16
  things.
• 47:16
  Oh,
• 47:17
  but
• 47:17
  you
• 47:17
  have
• 47:17
  gone
• 47:17
  so
• 47:18
  far
• 47:18
  above
• 47:18
  and
• 47:19
  beyond
• 47:19
  my
• 47:20
  expectations
• 47:21
  that,
• 47:21
  like,
• 47:21
  I
• 47:22
  don't
• 47:22
  think
• 47:22
  I'll
• 47:22
  ever
• 47:22
  forget
• 47:22
  it.
• 47:23
  And
• 47:23
  it
• 47:23
  will
• 47:23
  never
• 47:23
  happen
• 47:23
  again.
• 47:25
  That's
• 47:25
  wild.
• 47:25
  I'm
• 47:26
  obsessed
• 47:26
  with
• 47:26
  this
• 47:27
  story.
• 47:27
  I
• 47:27
  cannot
• 47:27
  wait
• 47:27
  to
• 47:27
  see
• 47:28
  the
• 47:28
  video,
• 47:28
  by
• 47:28
  the
• 47:28
  way.
• 47:29
  And
• 47:30
  I
• 47:30
  was
• 47:30
  gonna
• 47:30
  say,
• 47:30
  you
• 47:31
  know,
• 47:31
  getting
• 47:32
  even
• 47:32
  deeper
• 47:32
  into
• 47:32
  the
• 47:33
  lore.
• 47:33
  Are
• 47:34
  you
• 47:34
  familiar
• 47:34
  with
• 47:34
  Club
• 47:35
  33?
• 47:35
  Oh,
• 47:36
  I
• 47:36
  wanna
• 47:36
  know
• 47:36
  more
• 47:37
  about
• 47:37
  it.
• 47:37
  I
• 47:37
  know
• 47:37
  that
• 47:37
  it
• 47:38
  exists,
• 47:38
  and
• 47:38
  I
• 47:38
  know
• 47:38
  that
• 47:39
  I
• 47:39
  would
• 47:39
  like
• 47:39
  to
• 47:39
  go
• 47:39
  inside
• 47:40
  of
• 47:40
  it.
• 47:40
  Have
• 47:40
  you
• 47:40
  ever
• 47:40
  been
• 47:40
  in?
• 47:41
  Three
• 47:41
  times.
• 47:41
  I
• 47:42
  have
• 47:42
  two
• 47:42
  friends
• 47:42
  that
• 47:42
  are
• 47:43
  Club
• 47:43
  33.
• 47:43
  In
• 47:44
  fact,
• 47:44
  I
• 47:44
  have
• 47:45
  a
• 47:45
  Club
• 47:45
  33
• 47:45
  wallet
• 47:46
  that
• 47:46
  I.
• 47:48
  And
• 47:48
  a
• 47:48
  purse.
• 47:48
  But
• 47:48
  anyways,
• 47:49
  I
• 47:49
  just
• 47:49
  buy
• 47:49
  all
• 47:49
  the
• 47:49
  merch,
• 47:50
  remember,
• 47:50
  Becca?
• 47:50
  Because
• 47:51
  my
• 47:51
  credit
• 47:51
  cards.
• 47:51
  It's
• 47:51
  fine
• 47:52
  in.
• 47:53
  But
• 47:53
  it's.
• 47:53
  It's
• 47:54
  this.
• 47:54
  And
• 47:54
  again,
• 47:54
  this
• 47:55
  is
• 47:55
  like,
• 47:55
  business
• 47:56
  layering
• 47:56
  of,
• 47:56
  like,
• 47:57
  the
• 47:57
  exclusivity,
• 47:58
  but,
• 47:58
  like,
• 47:58
  no
• 47:59
  one.
• 47:59
  It's
• 48:00
  not.
• 48:00
  You're
• 48:00
  not
• 48:01
  upset.
• 48:01
  You're
• 48:01
  not
• 48:01
  a
• 48:02
  part
• 48:02
  of
• 48:02
  it.
• 48:02
  It's
• 48:02
  like.
• 48:02
  It's
• 48:03
  aspirational.
• 48:04
  It's
• 48:04
  like,
• 48:04
  if
• 48:05
  I
• 48:05
  could
• 48:05
  get
• 48:05
  into
• 48:05
  Club
• 48:05
  33,
• 48:06
  right?
• 48:06
  It's
• 48:07
  not
• 48:07
  like
• 48:07
  I'm
• 48:07
  pissed
• 48:07
  that
• 48:08
  I
• 48:08
  can't,
• 48:08
  you
• 48:08
  know,
• 48:09
  have
• 48:09
  that
• 48:09
  thing.
• 48:09
  It's
• 48:10
  like,
• 48:10
  ooh,
• 48:11
  that's
• 48:12
  exciting.
• 48:12
  And
• 48:13
  I
• 48:13
  want
• 48:13
  to
• 48:13
  learn
• 48:13
  more.
• 48:13
  But,
• 48:14
  yeah,
• 48:14
  no,
• 48:14
  Club
• 48:14
  33,
• 48:15
  that
• 48:15
  was
• 48:15
  like
• 48:16
  your
• 48:16
  Grand
• 48:16
  Marshall
• 48:17
  story.
• 48:17
  Blew
• 48:17
  that
• 48:17
  out
• 48:17
  of
• 48:18
  the
• 48:18
  water.
• 48:18
  But
• 48:19
  I
• 48:19
  have
• 48:19
  two
• 48:20
  girlfriends
• 48:20
  that
• 48:20
  are
• 48:20
  Club
• 48:20
  33,
• 48:21
  and
• 48:21
  they
• 48:21
  love
• 48:21
  to
• 48:21
  be
• 48:22
  Disney
• 48:22
  Santa
• 48:22
  Claus,
• 48:23
  so
• 48:23
  they
• 48:23
  love
• 48:23
  to
• 48:23
  get
• 48:24
  and
• 48:24
  the
• 48:24
  experience
• 48:25
  and
• 48:25
  stuff
• 48:25
  to
• 48:27
  others.
• 48:27
  And
• 48:27
  I
• 48:28
  was
• 48:28
  very
• 48:28
  blessed
• 48:29
  multiple
• 48:29
  times
• 48:29
  to
• 48:29
  be
• 48:29
  a
• 48:29
  part
• 48:30
  of
• 48:30
  it.
• 48:30
  But
• 48:30
  it
• 48:31
  is.
• 48:31
  It's
• 48:32
  there
• 48:32
  they
• 48:32
  are
• 48:33
  experiences,
• 48:33
  whether
• 48:34
  it's
• 48:34
  cast
• 48:34
  members,
• 48:35
  whether
• 48:35
  it's
• 48:35
  with
• 48:35
  your
• 48:36
  family,
• 48:36
  whether
• 48:36
  it's
• 48:37
  other
• 48:37
  Disney
• 48:38
  lovers.
• 48:39
  You
• 48:39
  create
• 48:39
  these
• 48:40
  memories
• 48:40
  that
• 48:40
  I
• 48:40
  just,
• 48:41
  you
• 48:41
  know,
• 48:41
  like
• 48:41
  you
• 48:41
  say
• 48:41
  you're
• 48:42
  never
• 48:42
  going
• 48:42
  to
• 48:42
  forget,
• 48:42
  ever.
• 48:43
  Your
• 48:43
  kids
• 48:43
  are
• 48:43
  never
• 48:44
  going
• 48:44
  to
• 48:44
  forget.
• 48:44
  They're
• 48:44
  going
• 48:44
  to
• 48:44
  tell
• 48:44
  that
• 48:45
  story.
• 48:45
  I'm
• 48:45
  not
• 48:46
  going
• 48:46
  to
• 48:46
  forget
• 48:46
  that.
• 48:46
  You
• 48:46
  were
• 48:48
  so.
• 48:49
  But
• 48:49
  what's.
• 48:50
  What
• 48:50
  is
• 48:50
  funny,
• 48:51
  though,
• 48:51
  is
• 48:51
  they
• 48:51
  pronounced
• 48:51
  our
• 48:52
  name
• 48:52
  wrong
• 48:52
  all
• 48:52
  the
• 48:52
  way
• 48:52
  down
• 48:53
  the.
• 48:53
  The
• 48:53
  route.
• 48:53
  So
• 48:53
  they
• 48:53
  said
• 48:54
  the
• 48:54
  Putney
• 48:55
  family
• 48:55
  all
• 48:55
  the
• 48:56
  way.
• 48:56
  All
• 48:56
  the
• 48:56
  way
• 48:56
  down
• 48:56
  the
• 48:57
  route,
• 48:57
  whereas
• 48:57
  we
• 48:57
  are
• 48:57
  the
• 48:58
  Pountney
• 48:58
  family.
• 48:59
  And
• 48:59
  so
• 48:59
  I
• 48:59
  also
• 49:00
  think
• 49:00
  we
• 49:00
  will
• 49:00
  never
• 49:00
  forget
• 49:01
  the
• 49:01
  way
• 49:01
  they
• 49:01
  pronounce
• 49:02
  our
• 49:02
  name,
• 49:02
  because
• 49:02
  it
• 49:03
  was
• 49:03
  very
• 49:03
  funny.
• 49:04
  So
• 49:04
  they
• 49:04
  could
• 49:04
  have.
• 49:05
  They
• 49:05
  could
• 49:05
  have
• 49:05
  gone
• 49:05
  1%
• 49:06
  better
• 49:06
  and
• 49:06
  got
• 49:06
  our
• 49:06
  name
• 49:07
  right,
• 49:07
  but
• 49:07
  I'll
• 49:07
  forgive
• 49:08
  them
• 49:08
  because
• 49:08
  they
• 49:08
  gave
• 49:08
  us
• 49:09
  everything
• 49:09
  else.
• 49:09
  You
• 49:10
  Know
• 49:10
  what's
• 49:10
  interesting
• 49:10
  about
• 49:11
  Club,
• 49:11
  what's
• 49:11
  interesting
• 49:12
  about
• 49:12
  Club
• 49:12
  33?
• 49:13
  Just
• 49:13
  as
• 49:13
  we
• 49:13
  kind
• 49:14
  of
• 49:14
  round
• 49:14
  this
• 49:14
  point
• 49:15
  off
• 49:15
  and
• 49:16
  I
• 49:16
  hope,
• 49:16
  by
• 49:16
  the
• 49:17
  way,
• 49:17
  that
• 49:17
  one
• 49:17
  day
• 49:17
  you
• 49:17
  will
• 49:18
  become
• 49:18
  a
• 49:18
  member
• 49:18
  of
• 49:18
  Club
• 49:18
  33.
• 49:19
  So
• 49:19
  you
• 49:19
  can
• 49:19
  take
• 49:19
  me
• 49:20
  in
• 49:20
  there.
• 49:20
  Like
• 49:20
  that's
• 49:21
  my
• 49:21
  dream
• 49:21
  for
• 49:21
  you,
• 49:22
  so
• 49:22
  that
• 49:22
  I
• 49:22
  could
• 49:22
  come
• 49:22
  on
• 49:22
  in
• 49:22
  with,
• 49:23
  with
• 49:23
  you.
• 49:23
  But
• 49:23
  what's
• 49:23
  interesting
• 49:24
  is
• 49:24
  to
• 49:24
  know
• 49:24
  somebody.
• 49:25
  You
• 49:25
  have
• 49:25
  to
• 49:25
  know
• 49:25
  somebody.
• 49:26
  So
• 49:27
  I
• 49:27
  know.
• 49:27
  But
• 49:27
  you
• 49:28
  know
• 49:28
  two
• 49:28
  people,
• 49:28
  so
• 49:28
  you're,
• 49:29
  you're
• 49:29
  one
• 49:29
  step
• 49:29
  ahead
• 49:29
  of
• 49:30
  them.
• 49:30
  Yeah,
• 49:32
  but
• 49:32
  what's
• 49:32
  interesting
• 49:32
  is
• 49:33
  that
• 49:33
  I
• 49:33
  think
• 49:33
  Disney,
• 49:33
  the
• 49:34
  model
• 49:34
  with
• 49:34
  Disney,
• 49:35
  if
• 49:35
  we
• 49:35
  think
• 49:35
  about
• 49:36
  our
• 49:36
  businesses
• 49:37
  and
• 49:37
  especially
• 49:37
  the
• 49:37
  luxury
• 49:38
  end
• 49:38
  of
• 49:38
  the
• 49:38
  market,
• 49:38
  is
• 49:39
  they
• 49:39
  always
• 49:39
  have
• 49:39
  something
• 49:40
  at
• 49:40
  every
• 49:40
  level
• 49:41
  and
• 49:41
  they
• 49:42
  do
• 49:42
  have
• 49:42
  stuff
• 49:42
  that's
• 49:43
  super
• 49:43
  exclusive
• 49:43
  and
• 49:44
  super
• 49:44
  expensive.
• 49:44
  And
• 49:45
  I
• 49:45
  think
• 49:45
  sometimes
• 49:45
  in
• 49:46
  business
• 49:46
  and
• 49:46
  my
• 49:47
  clients,
• 49:47
  I
• 49:47
  say
• 49:47
  to
• 49:47
  them,
• 49:47
  well,
• 49:48
  do
• 49:48
  you
• 49:48
  even
• 49:48
  have
• 49:48
  a
• 49:49
  super
• 49:49
  expensive,
• 49:49
  super
• 49:50
  exclusive,
• 49:50
  exclusive
• 49:51
  option
• 49:51
  or
• 49:52
  not?
• 49:52
  Because
• 49:52
  there
• 49:53
  will
• 49:53
  be
• 49:53
  some
• 49:53
  people
• 49:54
  that
• 49:54
  are
• 49:54
  willing
• 49:54
  to
• 49:55
  pay
• 49:55
  it.
• 49:55
  That's
• 49:55
  what
• 49:55
  the
• 49:55
  guy
• 49:56
  said
• 49:56
  to
• 49:56
  me
• 49:56
  when
• 49:56
  I
• 49:56
  was
• 49:56
  the
• 49:57
  grand
• 49:57
  marshal.
• 49:57
  He
• 49:57
  said
• 49:57
  if
• 49:57
  this
• 49:58
  was
• 49:58
  a
• 49:58
  paid
• 49:58
  experience,
• 49:59
  people
• 50:00
  would
• 50:00
  pay
• 50:00
  thousands
• 50:01
  if
• 50:01
  not
• 50:01
  millions
• 50:02
  of
• 50:02
  pounds
• 50:02
  to
• 50:02
  be
• 50:03
  the
• 50:03
  person
• 50:03
  that
• 50:03
  gets
• 50:03
  to
• 50:03
  ride
• 50:04
  in
• 50:04
  the
• 50:04
  carriage.
• 50:04
  But
• 50:04
  it's
• 50:05
  not.
• 50:05
  But
• 50:05
  there
• 50:05
  are
• 50:06
  experiences
• 50:07
  that
• 50:07
  you
• 50:07
  can
• 50:07
  pay
• 50:08
  and
• 50:08
  people
• 50:08
  will
• 50:08
  pay
• 50:08
  for
• 50:08
  them.
• 50:09
  And
• 50:09
  so
• 50:09
  I
• 50:09
  think
• 50:09
  our
• 50:09
  own
• 50:10
  money
• 50:10
  mindset
• 50:10
  needs
• 50:11
  to
• 50:11
  change
• 50:11
  when
• 50:11
  it
• 50:11
  comes
• 50:11
  to
• 50:11
  our
• 50:12
  own
• 50:12
  clients
• 50:12
  and
• 50:13
  thinking
• 50:13
  just
• 50:13
  because
• 50:13
  I
• 50:13
  wouldn't
• 50:14
  pay
• 50:14
  extra
• 50:15
  for
• 50:15
  an
• 50:15
  extra
• 50:15
  special
• 50:16
  service
• 50:16
  doesn't
• 50:16
  mean
• 50:17
  they
• 50:17
  won't.
• 50:17
  So
• 50:17
  I
• 50:18
  guess
• 50:18
  I'd
• 50:18
  like
• 50:18
  to
• 50:18
  round
• 50:19
  off
• 50:19
  with
• 50:19
  that,
• 50:20
  that
• 50:20
  thought
• 50:20
  of
• 50:21
  people
• 50:21
  listening.
• 50:21
  What
• 50:22
  is
• 50:22
  your
• 50:22
  version
• 50:22
  of
• 50:23
  Club
• 50:23
  33?
• 50:23
  What
• 50:24
  is
• 50:24
  your
• 50:24
  super
• 50:24
  exclusive
• 50:25
  luxury
• 50:25
  item
• 50:25
  that
• 50:26
  someone
• 50:26
  can
• 50:26
  buy
• 50:26
  from
• 50:27
  you
• 50:27
  where
• 50:27
  you
• 50:27
  do
• 50:27
  give
• 50:27
  them
• 50:28
  that
• 50:28
  top
• 50:28
  level
• 50:28
  service?
• 50:29
  And
• 50:29
  again,
• 50:29
  it's
• 50:30
  like,
• 50:30
  you
• 50:30
  know,
• 50:30
  we
• 50:30
  don't
• 50:31
  get
• 50:31
  to
• 50:31
  decide
• 50:31
  what
• 50:31
  people
• 50:31
  do
• 50:32
  with
• 50:32
  their
• 50:32
  resources.
• 50:33
  Like,
• 50:33
  right.
• 50:33
  We
• 50:34
  have
• 50:34
  annual
• 50:34
  passes
• 50:35
  where
• 50:35
  we
• 50:35
  live
• 50:35
  in
• 50:36
  Minneapolis,
• 50:36
  Minnesota,
• 50:37
  three
• 50:37
  hours
• 50:37
  away
• 50:38
  via
• 50:38
  plane.
• 50:38
  We're
• 50:39
  not
• 50:39
  like
• 50:39
  hopping,
• 50:40
  hopping
• 50:40
  in
• 50:40
  the
• 50:40
  car
• 50:40
  and
• 50:41
  driving
• 50:41
  to
• 50:41
  the.
• 50:41
  But
• 50:42
  that's
• 50:42
  what
• 50:42
  we
• 50:42
  decided
• 50:42
  to
• 50:43
  use
• 50:43
  our
• 50:43
  money
• 50:43
  for.
• 50:43
  Some
• 50:44
  people
• 50:44
  think,
• 50:44
  think
• 50:44
  I'm
• 50:45
  bananas
• 50:46
  and
• 50:46
  that's
• 50:47
  okay.
• 50:47
  Like,
• 50:47
  that
• 50:48
  is
• 50:48
  something
• 50:48
  that
• 50:48
  I
• 50:48
  want
• 50:48
  to
• 50:49
  pay
• 50:49
  for
• 50:49
  and
• 50:49
  I
• 50:49
  want
• 50:50
  to,
• 50:51
  you
• 50:51
  know,
• 50:51
  it
• 50:51
  encourages
• 50:52
  us
• 50:52
  to
• 50:53
  go
• 50:53
  down
• 50:53
  often
• 50:54
  and
• 50:54
  that
• 50:55
  again,
• 50:55
  some
• 50:56
  people
• 50:56
  are
• 50:56
  like,
• 50:56
  I
• 50:57
  would
• 50:57
  never
• 50:57
  spend
• 50:57
  that
• 50:58
  money.
• 50:58
  I'm
• 50:58
  like,
• 50:59
  well,
• 50:59
  I
• 51:00
  would,
• 51:00
  I
• 51:01
  would
• 51:01
  spend
• 51:01
  that
• 51:01
  money.
• 51:02
  And
• 51:02
  again,
• 51:02
  you,
• 51:02
  like
• 51:02
  you
• 51:03
  say
• 51:03
  that
• 51:03
  can
• 51:03
  be
• 51:04
  at
• 51:04
  any
• 51:04
  level,
• 51:04
  in
• 51:05
  any,
• 51:05
  like
• 51:05
  sometimes,
• 51:06
  like,
• 51:06
  I'm
• 51:06
  not
• 51:06
  a
• 51:06
  very
• 51:08
  fashion
• 51:08
  forward.
• 51:08
  Like
• 51:09
  I'm
• 51:09
  wearing
• 51:09
  a
• 51:09
  Disney
• 51:09
  shirt
• 51:10
  right
• 51:10
  now.
• 51:10
  Like,
• 51:10
  this
• 51:11
  is
• 51:11
  my
• 51:11
  jam.
• 51:11
  I'm
• 51:12
  literally
• 51:12
  probably
• 51:12
  almost
• 51:12
  always
• 51:13
  in
• 51:13
  a
• 51:13
  Disney
• 51:13
  shirt
• 51:13
  and
• 51:13
  leggings
• 51:14
  and
• 51:14
  my
• 51:15
  purses
• 51:15
  are
• 51:15
  for,
• 51:15
  from
• 51:15
  Target
• 51:16
  or
• 51:16
  whatever,
• 51:16
  wherever.
• 51:17
  And
• 51:17
  I
• 51:17
  know
• 51:17
  there
• 51:17
  are
• 51:17
  people
• 51:18
  that
• 51:18
  are,
• 51:18
  that
• 51:18
  are
• 51:18
  spending
• 51:19
  six
• 51:20
  figures
• 51:20
  on
• 51:20
  a,
• 51:20
  on
• 51:21
  a
• 51:21
  handbag
• 51:21
  and
• 51:21
  I
• 51:22
  can
• 51:22
  say
• 51:22
  I
• 51:22
  would
• 51:22
  never
• 51:22
  do
• 51:22
  that,
• 51:23
  but
• 51:23
  they
• 51:23
  wouldn't
• 51:24
  say
• 51:24
  that.
• 51:24
  They
• 51:24
  say
• 51:24
  it's
• 51:25
  something
• 51:25
  that
• 51:25
  I
• 51:25
  care
• 51:25
  about
• 51:25
  and
• 51:25
  that's
• 51:26
  important
• 51:26
  to
• 51:26
  me.
• 51:26
  And
• 51:26
  we
• 51:27
  all,
• 51:27
  it
• 51:27
  doesn't
• 51:27
  even
• 51:27
  matter
• 51:28
  how
• 51:28
  much
• 51:28
  money
• 51:28
  you
• 51:28
  have.
• 51:29
  There
• 51:29
  is
• 51:29
  people
• 51:30
  that
• 51:30
  will
• 51:30
  spend
• 51:30
  a
• 51:30
  percentage
• 51:31
  of
• 51:31
  what
• 51:31
  they
• 51:31
  have
• 51:32
  that
• 51:32
  is
• 51:32
  higher
• 51:32
  than
• 51:32
  others.
• 51:33
  And
• 51:33
  so
• 51:33
  I
• 51:34
  totally
• 51:34
  agree
• 51:34
  with
• 51:34
  you
• 51:35
  of
• 51:35
  like
• 51:35
  how,
• 51:36
  how
• 51:36
  can
• 51:36
  you
• 51:36
  position
• 51:37
  it
• 51:37
  in
• 51:37
  your
• 51:37
  own
• 51:37
  mindset
• 51:38
  of
• 51:38
  like,
• 51:38
  yeah,
• 51:39
  absolutely.
• 51:39
  If
• 51:39
  someone
• 51:39
  wants
• 51:40
  to
• 51:40
  pay
• 51:40
  me
• 51:40
  for
• 51:40
  that,
• 51:40
  this,
• 51:41
  this
• 51:41
  is
• 51:41
  what
• 51:41
  it,
• 51:41
  it
• 51:41
  cost
• 51:42
  to
• 51:42
  me.
• 51:42
  Resources,
• 51:43
  time,
• 51:43
  whatever.
• 51:45
  And
• 51:45
  I'm
• 51:45
  willing
• 51:45
  to
• 51:46
  do
• 51:46
  it
• 51:46
  at
• 51:46
  this
• 51:46
  price.
• 51:46
  And
• 51:47
  there
• 51:47
  will
• 51:48
  be
• 51:48
  takers.
• 51:48
  A
• 51:48
  thousand
• 51:49
  percent.
• 51:49
  Yeah,
• 51:50
  exactly.
• 51:50
  And
• 51:50
  we
• 51:50
  need
• 51:50
  to
• 51:51
  push
• 51:51
  it
• 51:51
  further
• 51:51
  than
• 51:51
  we
• 51:52
  do
• 51:52
  because
• 51:52
  I
• 51:52
  think
• 51:53
  we,
• 51:53
  we
• 51:53
  limit
• 51:54
  ourselves
• 51:54
  because
• 51:54
  we
• 51:55
  think,
• 51:55
  well,
• 51:55
  I
• 51:55
  wouldn't
• 51:55
  pay
• 51:56
  for
• 51:56
  it,
• 51:56
  therefore
• 51:56
  no
• 51:56
  one
• 51:57
  else
• 51:57
  will.
• 51:57
  But
• 51:58
  we
• 51:58
  know,
• 51:59
  we
• 51:59
  both
• 51:59
  know
• 51:59
  from
• 51:59
  our
• 52:00
  own
• 52:00
  Disney
• 52:00
  experiences
• 52:01
  that
• 52:01
  people
• 52:01
  will
• 52:01
  pay
• 52:02
  for
• 52:02
  all
• 52:02
  sorts
• 52:03
  of
• 52:03
  things
• 52:03
  and
• 52:03
  people
• 52:04
  have
• 52:04
  a
• 52:04
  lot
• 52:04
  of
• 52:04
  money.
• 52:04
  Which
• 52:05
  is
• 52:05
  why
• 52:05
  despite
• 52:05
  Disney
• 52:06
  also
• 52:06
  being
• 52:07
  one
• 52:07
  of
• 52:07
  the
• 52:07
  most
• 52:07
  expensive
• 52:07
  places
• 52:08
  on
• 52:08
  on
• 52:08
  earth,
• 52:08
  it
• 52:09
  is
• 52:09
  always
• 52:09
  crowdish,
• 52:10
  always,
• 52:10
  always
• 52:11
  crowded
• 52:12
  because
• 52:13
  people
• 52:13
  find
• 52:13
  budget
• 52:14
  for
• 52:14
  the
• 52:14
  things
• 52:14
  that
• 52:14
  they
• 52:14
  want
• 52:15
  to
• 52:15
  do.
• 52:15
  Which
• 52:15
  kind
• 52:15
  again
• 52:15
  takes
• 52:16
  us
• 52:16
  full
• 52:16
  circle
• 52:16
  to
• 52:17
  the
• 52:17
  wedding
• 52:17
  businesses.
• 52:17
  When
• 52:17
  people
• 52:18
  say
• 52:18
  we're
• 52:18
  in
• 52:18
  a
• 52:18
  bad
• 52:18
  economy,
• 52:19
  people
• 52:19
  can't
• 52:19
  afford
• 52:20
  to
• 52:20
  work
• 52:20
  with
• 52:20
  us.
• 52:20
  Well,
• 52:21
  actually
• 52:21
  if
• 52:21
  they
• 52:21
  want
• 52:22
  to
• 52:22
  work
• 52:22
  with
• 52:22
  you,
• 52:22
  people
• 52:23
  will
• 52:23
  find
• 52:23
  a
• 52:23
  way
• 52:24
  in
• 52:24
  the
• 52:24
  same
• 52:24
  way
• 52:24
  that
• 52:25
  there'll
• 52:25
  be
• 52:25
  people
• 52:25
  that
• 52:25
  can
• 52:26
  find
• 52:26
  a
• 52:26
  way
• 52:26
  to
• 52:26
  go
• 52:26
  to
• 52:26
  Disney
• 52:27
  even
• 52:27
  in
• 52:27
  a
• 52:27
  bad
• 52:28
  economy.
• 52:28
  So
• 52:28
  you
• 52:28
  got
• 52:29
  to
• 52:29
  find
• 52:29
  the
• 52:29
  way
• 52:29
  to
• 52:29
  make
• 52:30
  them
• 52:30
  want
• 52:30
  to
• 52:30
  buy
• 52:30
  into
• 52:31
  what
• 52:31
  you
• 52:31
  do.
• 52:32
  Ashley,
• 52:33
  I
• 52:33
  could
• 52:33
  talk
• 52:33
  to
• 52:33
  you
• 52:33
  all
• 52:33
  day.
• 52:34
  We
• 52:34
  need
• 52:34
  to
• 52:34
  draw
• 52:34
  this
• 52:35
  to
• 52:35
  a
• 52:35
  close.
• 52:35
  Otherwise
• 52:36
  we
• 52:36
  will
• 52:36
  be
• 52:36
  Disneying
• 52:37
  forever.
• 52:38
  I
• 52:38
  do
• 52:38
  hope
• 52:38
  that
• 52:39
  we
• 52:39
  will
• 52:39
  get
• 52:39
  to
• 52:40
  meet
• 52:40
  at
• 52:40
  Disney
• 52:41
  in
• 52:41
  Disneyland
• 52:41
  Paris
• 52:42
  next
• 52:42
  year.
• 52:42
  I'm
• 52:42
  really
• 52:42
  hoping
• 52:43
  that
• 52:43
  is
• 52:43
  going
• 52:44
  to
• 52:44
  happen
• 52:44
  and
• 52:44
  be
• 52:44
  on
• 52:44
  your
• 52:45
  agenda.
• 52:45
  But
• 52:45
  before
• 52:46
  I
• 52:46
  let
• 52:46
  you
• 52:46
  go
• 52:46
  from
• 52:46
  the
• 52:46
  podcast,
• 52:47
  I
• 52:47
  need
• 52:47
  to
• 52:47
  end
• 52:48
  with
• 52:48
  my
• 52:48
  question
• 52:49
  that
• 52:49
  I
• 52:49
  always
• 52:49
  ask,
• 52:49
  which
• 52:50
  is
• 52:50
  this.
• 52:50
  What's
• 52:50
  one
• 52:51
  thing
• 52:51
  you
• 52:51
  personally
• 52:51
  wish
• 52:51
  you'd
• 52:52
  known
• 52:52
  sooner
• 52:53
  in
• 52:53
  your
• 52:53
  own
• 52:53
  wedding
• 52:54
  business?
• 52:54
  This
• 52:55
  is
• 52:55
  a
• 52:55
  great
• 52:55
  question.
• 52:56
  I
• 52:57
  kind
• 52:57
  of,
• 52:58
  I
• 52:58
  flubbed
• 52:58
  it.
• 52:59
  I'm
• 52:59
  kind
• 52:59
  of
• 52:59
  a
• 52:59
  person
• 52:59
  that
• 52:59
  I
• 53:00
  just
• 53:00
  sprint.
• 53:00
  I'm
• 53:00
  very
• 53:01
  risk
• 53:01
  tolerant.
• 53:02
  I'll
• 53:02
  just
• 53:02
  go,
• 53:02
  go,
• 53:02
  go.
• 53:03
  I
• 53:03
  always
• 53:03
  say
• 53:03
  like,
• 53:04
  you
• 53:04
  know,
• 53:04
  I'll
• 53:04
  jump
• 53:04
  out
• 53:04
  of
• 53:04
  the
• 53:04
  plane
• 53:05
  and
• 53:05
  maybe
• 53:05
  build
• 53:05
  a
• 53:05
  parachute
• 53:06
  on
• 53:06
  the
• 53:06
  way
• 53:06
  down.
• 53:06
  Like
• 53:07
  we'll
• 53:07
  Figure
• 53:07
  it
• 53:07
  out.
• 53:07
  It'll
• 53:08
  be
• 53:08
  great.
• 53:09
  And
• 53:09
  I
• 53:09
  wish
• 53:10
  I
• 53:10
  would
• 53:10
  have
• 53:10
  had
• 53:11
  more
• 53:11
  mentorship
• 53:13
  and
• 53:14
  put
• 53:14
  money
• 53:14
  on
• 53:14
  the
• 53:15
  line
• 53:15
  for
• 53:16
  me
• 53:16
  to
• 53:17
  have
• 53:17
  the
• 53:18
  strategy
• 53:18
  and
• 53:18
  be
• 53:18
  structured
• 53:19
  because
• 53:19
  I
• 53:19
  think
• 53:19
  I
• 53:19
  would
• 53:20
  have
• 53:20
  saved
• 53:21
  a
• 53:21
  ton
• 53:21
  of
• 53:21
  money.
• 53:22
  I
• 53:22
  bought
• 53:22
  a
• 53:22
  business
• 53:23
  I
• 53:23
  had
• 53:23
  no
• 53:23
  business
• 53:23
  buying.
• 53:24
  I
• 53:24
  had
• 53:25
  all
• 53:25
  of
• 53:25
  these
• 53:26
  ideas
• 53:26
  that
• 53:26
  I
• 53:26
  pursued
• 53:27
  and
• 53:27
  I
• 53:27
  spent
• 53:28
  so
• 53:28
  much
• 53:28
  money
• 53:29
  that
• 53:30
  I
• 53:30
  wouldn't
• 53:30
  have
• 53:30
  had.
• 53:30
  I
• 53:30
  had
• 53:31
  a
• 53:31
  mentor
• 53:32
  or
• 53:32
  someone
• 53:32
  that
• 53:33
  really
• 53:33
  had
• 53:33
  been
• 53:33
  there
• 53:34
  before
• 53:34
  me.
• 53:35
  And
• 53:36
  so
• 53:36
  with
• 53:36
  that,
• 53:36
  it
• 53:37
  was
• 53:37
  something
• 53:37
  that
• 53:37
  I
• 53:37
  think
• 53:38
  would
• 53:38
  have
• 53:38
  served
• 53:38
  me
• 53:38
  back
• 53:39
  better.
• 53:39
  That's
• 53:40
  something
• 53:40
  now
• 53:40
  that
• 53:40
  I,
• 53:41
  you
• 53:41
  know,
• 53:42
  very
• 53:42
  humbly
• 53:43
  get
• 53:43
  to
• 53:43
  do
• 53:43
  with
• 53:43
  my
• 53:43
  group.
• 53:44
  And
• 53:44
  I've
• 53:44
  seen
• 53:45
  the
• 53:45
  impact
• 53:46
  and
• 53:46
  I
• 53:46
  really
• 53:46
  do.
• 53:47
  I
• 53:47
  wish.
• 53:47
  So
• 53:47
  now
• 53:48
  I
• 53:48
  have
• 53:48
  a
• 53:48
  coach
• 53:49
  who's
• 53:49
  actually
• 53:50
  one
• 53:50
  of
• 53:50
  the
• 53:50
  club
• 53:50
  33
• 53:51
  people.
• 53:52
  I
• 53:53
  have
• 53:53
  a
• 53:53
  coach
• 53:54
  that
• 53:54
  I
• 53:55
  adore
• 53:55
  and
• 53:56
  she
• 53:56
  has
• 53:57
  helped
• 53:57
  me
• 53:57
  more.
• 53:58
  It's
• 53:58
  indescribable
• 53:59
  how
• 54:00
  much
• 54:00
  she
• 54:00
  has
• 54:00
  helped
• 54:00
  me
• 54:01
  and
• 54:01
  I'm
• 54:02
  so
• 54:02
  grateful
• 54:02
  for
• 54:02
  her.
• 54:03
  I
• 54:03
  pay
• 54:03
  her
• 54:04
  very
• 54:04
  well,
• 54:05
  like
• 54:05
  multiple
• 54:06
  five
• 54:06
  figures
• 54:07
  every
• 54:07
  year.
• 54:08
  But
• 54:08
  guess
• 54:09
  what?
• 54:09
  It
• 54:09
  has
• 54:09
  me
• 54:10
  show
• 54:10
  up
• 54:10
  differently
• 54:11
  because
• 54:11
  you
• 54:12
  bet
• 54:12
  I
• 54:12
  need
• 54:12
  to
• 54:13
  make
• 54:13
  that
• 54:13
  investment
• 54:13
  back.
• 54:14
  And
• 54:15
  so
• 54:15
  I'm
• 54:15
  showing
• 54:16
  up
• 54:16
  in
• 54:16
  a
• 54:16
  different
• 54:16
  way.
• 54:17
  I'm
• 54:17
  learning,
• 54:17
  I'm
• 54:18
  growing
• 54:18
  faster,
• 54:19
  better.
• 54:19
  And
• 54:19
  again,
• 54:20
  when
• 54:20
  people
• 54:20
  are
• 54:21
  of
• 54:21
  that
• 54:21
  caliber,
• 54:23
  you
• 54:23
  pay
• 54:24
  like
• 54:24
  you
• 54:24
  need
• 54:24
  to
• 54:25
  pay
• 54:25
  to
• 54:25
  be
• 54:25
  in
• 54:25
  their
• 54:25
  sphere
• 54:26
  because
• 54:26
  they're
• 54:26
  that
• 54:26
  good.
• 54:27
  But
• 54:27
  so
• 54:27
  I,
• 54:29
  yeah,
• 54:29
  I,
• 54:29
  I
• 54:30
  would
• 54:30
  say
• 54:30
  of
• 54:30
  all
• 54:31
  the
• 54:31
  business
• 54:31
  decisions
• 54:32
  I've
• 54:32
  made
• 54:32
  in
• 54:32
  my,
• 54:32
  my
• 54:33
  life,
• 54:33
  hiring
• 54:34
  her
• 54:35
  has
• 54:36
  been
• 54:36
  like
• 54:36
  such
• 54:36
  a
• 54:37
  game
• 54:37
  changer
• 54:37
  for
• 54:37
  me.
• 54:37
  So
• 54:38
  it
• 54:38
  also
• 54:38
  made
• 54:38
  me
• 54:39
  want
• 54:39
  to
• 54:39
  emulate
• 54:40
  how
• 54:40
  can
• 54:40
  I
• 54:41
  be
• 54:41
  that
• 54:42
  experience
• 54:42
  for
• 54:42
  other
• 54:42
  people
• 54:43
  and
• 54:43
  steward
• 54:44
  their
• 54:44
  businesses
• 54:44
  and,
• 54:45
  and
• 54:45
  be
• 54:45
  helpful?
• 54:45
  Because
• 54:45
  a
• 54:45
  lot
• 54:45
  of
• 54:45
  people
• 54:46
  come
• 54:46
  up
• 54:46
  to
• 54:46
  me,
• 54:46
  like,
• 54:46
  Ash,
• 54:46
  how
• 54:47
  are
• 54:47
  you
• 54:47
  doing
• 54:47
  this?
• 54:47
  How
• 54:48
  are
• 54:48
  you
• 54:48
  growing
• 54:48
  your
• 54:49
  planning
• 54:49
  business
• 54:49
  to
• 54:50
  multi
• 54:50
  market
• 54:50
  and
• 54:50
  leading
• 54:51
  this
• 54:51
  many
• 54:51
  people?
• 54:52
  And
• 54:52
  I'm
• 54:52
  like,
• 54:53
  let
• 54:53
  me
• 54:53
  show
• 54:53
  you.
• 54:54
  I.
• 54:54
  People
• 54:55
  are
• 54:55
  always
• 54:55
  very
• 54:55
  floored
• 54:56
  with
• 54:56
  the
• 54:56
  transparency.
• 54:57
  But
• 54:57
  it's
• 54:57
  also
• 54:57
  because
• 54:57
  I've
• 54:58
  received
• 54:58
  that
• 54:59
  and
• 54:59
  so
• 55:00
  it's
• 55:00
  paying
• 55:00
  it
• 55:00
  forward.
• 55:01
  Absolutely.
• 55:02
  An
• 55:02
  extra
• 55:02
  bonus.
• 55:03
  She
• 55:03
  can
• 55:03
  get
• 55:03
  you
• 55:03
  into
• 55:03
  Club
• 55:04
  33.
• 55:04
  So
• 55:04
  she's
• 55:05
  worth
• 55:05
  every
• 55:05
  penny.
• 55:05
  That's
• 55:06
  how
• 55:06
  she
• 55:06
  got
• 55:06
  me.
• 55:07
  So
• 55:07
  she
• 55:07
  got
• 55:07
  me
• 55:07
  in
• 55:08
  the
• 55:08
  beginning
• 55:08
  and
• 55:08
  now
• 55:09
  I
• 55:09
  won't
• 55:09
  let
• 55:10
  her
• 55:10
  quit
• 55:10
  me.
• 55:11
  No.
• 55:11
  And
• 55:12
  I
• 55:12
  have
• 55:12
  to
• 55:13
  say
• 55:13
  too,
• 55:13
  Becca,
• 55:13
  you
• 55:14
  have
• 55:14
  the
• 55:14
  best
• 55:15
  podcast
• 55:16
  voice
• 55:16
  of
• 55:16
  all
• 55:16
  time.
• 55:17
  Like,
• 55:17
  you
• 55:17
  have
• 55:17
  such
• 55:17
  a
• 55:17
  radio
• 55:18
  like
• 55:19
  cadence
• 55:19
  to
• 55:19
  your
• 55:19
  voice.
• 55:20
  I
• 55:20
  was
• 55:20
  like,
• 55:20
  oh,
• 55:20
  we're
• 55:21
  switching
• 55:21
  up
• 55:21
  topics.
• 55:21
  I
• 55:22
  can
• 55:22
  tell
• 55:22
  by
• 55:22
  the
• 55:22
  way
• 55:22
  that
• 55:23
  Becca's
• 55:23
  talking,
• 55:23
  you
• 55:23
  have
• 55:23
  the
• 55:24
  best
• 55:24
  podcast
• 55:24
  podcast.
• 55:24
  And
• 55:25
  I
• 55:25
  have
• 55:25
  been
• 55:25
  on
• 55:26
  probably
• 55:26
  hundreds
• 55:26
  of
• 55:27
  podcasts.
• 55:27
  I
• 55:28
  love
• 55:28
  your
• 55:28
  podcast
• 55:29
  vibes.
• 55:29
  Like
• 55:29
  the
• 55:29
  Voice
• 55:30
  thank
• 55:30
  you
• 55:30
  so
• 55:30
  much.
• 55:31
  I
• 55:31
  appreciate
• 55:31
  that.
• 55:31
  And
• 55:32
  I
• 55:32
  appreciate
• 55:32
  you
• 55:32
  telling
• 55:33
  everyone
• 55:33
  that
• 55:33
  live
• 55:33
  on
• 55:34
  the
• 55:34
  podcast.
• 55:34
  So
• 55:34
  if
• 55:34
  you're
• 55:35
  listening,
• 55:35
  they
• 55:36
  all
• 55:36
  know
• 55:36
  it
• 55:36
  already.
• 55:36
  What
• 55:36
  are
• 55:37
  you
• 55:37
  talking
• 55:37
  about?
• 55:37
  They're
• 55:38
  all.
• 55:38
  They
• 55:38
  all
• 55:38
  already
• 55:38
  know.
• 55:38
  I'm
• 55:39
  just
• 55:39
  saying
• 55:39
  it
• 55:39
  for
• 55:39
  them.
• 55:40
  You're
• 55:41
  in
• 55:41
  the
• 55:41
  right
• 55:41
  place.
• 55:41
  You're
• 55:41
  listening
• 55:42
  to
• 55:42
  the
• 55:42
  right
• 55:42
  podcast
• 55:43
  right
• 55:43
  here
• 55:43
  with
• 55:43
  me
• 55:44
  and
• 55:44
  Ashley.
• 55:44
  Ashley,
• 55:45
  it
• 55:45
  has
• 55:45
  been
• 55:45
  so
• 55:45
  much
• 55:46
  fun.
• 55:46
  I
• 55:46
  could
• 55:46
  have
• 55:47
  talked
• 55:47
  to
• 55:47
  you
• 55:47
  about
• 55:47
  Disney
• 55:48
  all
• 55:48
  day.
• 55:48
  I'm
• 55:48
  sure
• 55:48
  we
• 55:49
  will
• 55:49
  again.
• 55:50
  And
• 55:50
  like
• 55:50
  I
• 55:50
  said,
• 55:50
  hopefully
• 55:51
  you'll
• 55:51
  get
• 55:51
  over
• 55:52
  to
• 55:52
  Paris
• 55:52
  next
• 55:52
  year
• 55:53
  year.
• 55:53
  And
• 55:53
  I
• 55:53
  will
• 55:54
  be
• 55:54
  there
• 55:54
  with
• 55:54
  bells
• 55:55
  on,
• 55:55
  talking
• 55:56
  my
• 55:56
  French
• 55:56
  lingo,
• 55:57
  getting
• 55:57
  you
• 55:57
  all
• 55:57
  through
• 55:57
  the
• 55:57
  Disneyland
• 55:58
  Paris
• 55:58
  experience.
• 55:59
  But
• 55:59
  just
• 55:59
  know,
• 56:00
  it's
• 56:00
  not
• 56:00
  quite
• 56:00
  the
• 56:01
  same
• 56:01
  as
• 56:01
  Florida,
• 56:01
  but
• 56:02
  it's
• 56:02
  an
• 56:02
  experience
• 56:02
  in
• 56:03
  itself.
• 56:03
  I'm
• 56:03
  here
• 56:03
  for
• 56:03
  it
• 56:04
  all
• 56:04
  day.
• 56:04
  Here
• 56:04
  for
• 56:05
  it.
• 56:05
  If
• 56:05
  people
• 56:06
  want
• 56:06
  to
• 56:06
  find
• 56:06
  out
• 56:06
  more
• 56:06
  about
• 56:07
  you,
• 56:07
  about
• 56:07
  what
• 56:07
  you
• 56:08
  do,
• 56:08
  or
• 56:08
  just
• 56:08
  about
• 56:09
  all
• 56:09
  of
• 56:09
  your
• 56:09
  Disney
• 56:09
  merchandise,
• 56:10
  where's
• 56:10
  the
• 56:10
  best
• 56:11
  places
• 56:11
  for
• 56:11
  them
• 56:11
  to
• 56:11
  find
• 56:11
  you?
• 56:12
  My
• 56:12
  Disney
• 56:13
  merch.
• 56:13
  I
• 56:13
  should
• 56:13
  have
• 56:14
  like
• 56:14
  an
• 56:14
  entire
• 56:14
  Instagram
• 56:15
  channel
• 56:15
  for
• 56:15
  it.
• 56:16
  No,
• 56:16
  you
• 56:16
  can
• 56:16
  find
• 56:17
  me.
• 56:17
  I'm
• 56:17
  over
• 56:17
  at
• 56:17
  the
• 56:18
  Abundance
• 56:18
  group
• 56:19
  on
• 56:19
  Instagram.
• 56:20
  And
• 56:20
  honestly
• 56:20
  too,
• 56:20
  I
• 56:21
  mean,
• 56:21
  we
• 56:21
  got,
• 56:21
  we
• 56:21
  talked
• 56:21
  a
• 56:21
  whole
• 56:22
  lot
• 56:22
  about
• 56:22
  Disney,
• 56:22
  but
• 56:23
  one
• 56:23
  of
• 56:23
  the
• 56:23
  things
• 56:23
  that
• 56:24
  I
• 56:24
  always
• 56:24
  offer
• 56:24
  for
• 56:24
  people
• 56:25
  when
• 56:25
  I'm
• 56:25
  on
• 56:25
  podcast
• 56:26
  is,
• 56:26
  and
• 56:26
  I
• 56:26
  mean
• 56:26
  this
• 56:27
  so
• 56:27
  genuinely,
• 56:28
  if
• 56:28
  you
• 56:28
  ever
• 56:29
  have
• 56:29
  questions
• 56:29
  about
• 56:29
  business
• 56:30
  or
• 56:30
  need
• 56:30
  resources
• 56:30
  or
• 56:31
  connections,
• 56:31
  please
• 56:32
  DM
• 56:32
  me
• 56:32
  and
• 56:33
  tell
• 56:33
  me
• 56:33
  what's
• 56:33
  going
• 56:34
  on.
• 56:35
  I
• 56:35
  probably
• 56:35
  have.
• 56:36
  I
• 56:36
  have
• 56:36
  so
• 56:36
  many
• 56:36
  free
• 56:37
  resources,
• 56:37
  free
• 56:37
  connections.
• 56:38
  I
• 56:39
  just
• 56:39
  love
• 56:39
  to
• 56:39
  pour
• 56:39
  into
• 56:40
  this
• 56:40
  beautiful
• 56:40
  wedding
• 56:40
  industry
• 56:41
  of
• 56:41
  ours.
• 56:41
  And
• 56:42
  uniquely,
• 56:43
  we,
• 56:43
  again,
• 56:44
  I've
• 56:45
  actually
• 56:45
  been
• 56:45
  a
• 56:45
  business
• 56:45
  coach
• 56:46
  for
• 56:46
  a
• 56:46
  whole
• 56:46
  bunch
• 56:46
  of
• 56:46
  different
• 56:47
  creatives.
• 56:48
  Wedding
• 56:49
  industry
• 56:50
  professionals
• 56:50
  just
• 56:51
  have
• 56:51
  my
• 56:51
  heart
• 56:51
  because
• 56:52
  we
• 56:52
  are
• 56:52
  in
• 56:52
  the
• 56:52
  most
• 56:53
  emotionally
• 56:53
  exhaustive
• 56:54
  industry.
• 56:55
  We
• 56:55
  have
• 56:55
  no
• 56:56
  return
• 56:56
  clientele.
• 56:57
  And,
• 56:58
  and,
• 56:58
  and
• 56:58
  so
• 56:58
  it's
• 56:59
  this.
• 56:59
  It's,
• 57:00
  I
• 57:00
  think,
• 57:00
  one
• 57:01
  of
• 57:01
  the
• 57:01
  toughest
• 57:01
  lanes
• 57:01
  of
• 57:02
  entrepreneurship.
• 57:03
  So
• 57:03
  I
• 57:03
  just
• 57:04
  want
• 57:04
  to
• 57:04
  be
• 57:04
  a
• 57:04
  beacon
• 57:05
  and
• 57:05
  a
• 57:05
  help
• 57:05
  and
• 57:06
  a
• 57:06
  life
• 57:06
  raft
• 57:06
  if
• 57:06
  I
• 57:07
  can.
• 57:07
  And
• 57:07
  again,
• 57:08
  if
• 57:08
  I
• 57:08
  don't
• 57:08
  have
• 57:08
  the
• 57:09
  resources,
• 57:09
  I
• 57:09
  have
• 57:09
  a
• 57:10
  whole
• 57:10
  bunch
• 57:10
  of
• 57:10
  friends
• 57:11
  that
• 57:11
  are
• 57:12
  also
• 57:12
  educators
• 57:12
  that
• 57:13
  I'd
• 57:13
  love
• 57:13
  to
• 57:13
  connect
• 57:13
  people
• 57:14
  with.
• 57:14
  So
• 57:14
  please
• 57:14
  take
• 57:15
  me
• 57:15
  up
• 57:15
  on
• 57:15
  that.
• 57:15
  I
• 57:16
  have
• 57:16
  a
• 57:16
  lot
• 57:16
  of
• 57:16
  people
• 57:16
  that
• 57:16
  are
• 57:16
  like,
• 57:17
  oh,
• 57:17
  I
• 57:17
  wanted
• 57:17
  to
• 57:18
  DM
• 57:18
  you.
• 57:18
  I'm
• 57:18
  like,
• 57:18
  why?
• 57:19
  We're
• 57:19
  already
• 57:19
  friends.
• 57:19
  Like,
• 57:20
  hit
• 57:20
  me
• 57:20
  up
• 57:20
  in
• 57:20
  the
• 57:20
  DMs.
• 57:21
  Let's
• 57:21
  go.
• 57:21
  So
• 57:22
  please
• 57:22
  do.
• 57:22
  But
• 57:23
  yeah,
• 57:23
  I'm
• 57:23
  just
• 57:23
  over
• 57:25
  on
• 57:25
  Instagram
• 57:25
  at
• 57:26
  the
• 57:26
  Abundance
• 57:26
  group.
• 57:27
  Amazing.
• 57:27
  And
• 57:27
  I'll
• 57:27
  make
• 57:28
  sure
• 57:28
  I
• 57:28
  put
• 57:28
  all
• 57:28
  of
• 57:28
  the
• 57:28
  links
• 57:29
  in
• 57:29
  the
• 57:29
  show
• 57:29
  notes.
• 57:30
  And
• 57:30
  she
• 57:30
  means
• 57:30
  it,
• 57:31
  everyone.
• 57:31
  So
• 57:31
  do
• 57:31
  go
• 57:32
  and
• 57:32
  send
• 57:32
  her
• 57:32
  a
• 57:32
  dm.
• 57:32
  I
• 57:33
  know
• 57:33
  she
• 57:33
  means
• 57:33
  it
• 57:33
  and
• 57:33
  she
• 57:33
  definitely
• 57:34
  will
• 57:34
  come
• 57:34
  back
• 57:34
  to
• 57:34
  you.
• 57:35
  Ashley,
• 57:35
  it's
• 57:36
  been
• 57:36
  such
• 57:36
  a
• 57:36
  pleasure.
• 57:37
  I
• 57:37
  hope
• 57:37
  to
• 57:37
  see
• 57:38
  you
• 57:38
  somewhere
• 57:38
  in
• 57:39
  person
• 57:39
  again
• 57:40
  very
• 57:40
  soon.
• 57:40
  Thank
• 57:41
  you
• 57:41
  so
• 57:41
  much
• 57:41
  for
• 57:41
  your
• 57:41
  time.
• 57:41
  Thank
• 57:42
  you.
• 57:42
  In
• 57:42
  Paris,
• 57:43
  right?
• 57:43
  We're
• 57:43
  going
• 57:43
  to
• 57:43
  see
• 57:43
  each
• 57:43
  other
• 57:43
  in
• 57:43
  Paris.
• 57:45
  Absolutely.
• 57:45
  Thanks
• 57:46
  for
• 57:46
  having
• 57:46
  me.
• 57:46
  What
• 57:47
  an
• 57:47
  amazing
• 57:47
  episode.
• 57:48
  I
• 57:48
  knew
• 57:48
  I
• 57:48
  was
• 57:48
  going
• 57:49
  to
• 57:49
  enjoy
• 57:49
  talking
• 57:49
  all
• 57:50
  about
• 57:50
  Disney,
• 57:50
  but
• 57:51
  it
• 57:51
  didn't
• 57:51
  disappoint.
• 57:52
  I
• 57:52
  hope
• 57:52
  you've
• 57:52
  enjoyed
• 57:53
  going
• 57:53
  down
• 57:53
  our
• 57:53
  Disney.
• 57:55
  I
• 57:55
  hope
• 57:55
  you've
• 57:55
  enjoyed
• 57:56
  going
• 57:56
  down
• 57:56
  this
• 57:56
  Disney
• 57:56
  route
• 57:57
  with
• 57:57
  us.
• 57:57
  And
• 57:58
  hopefully
• 57:58
  you've
• 57:58
  also
• 57:59
  got
• 57:59
  some
• 57:59
  inspiration
• 58:00
  for
• 58:00
  your
• 58:00
  business
• 58:00
  soon.
• 58:00
  I'll
• 58:01
  see
• 58:01
  you
• 58:01
  soon.