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8: Communication Plans That People Actually Read
Most communication plans are comprehensive documents that satisfy process requirements but fail to manage actual communication. This episode reveals how to build communication strategies that stakeholders will use and appreciate, starting with a fundamental shift: design around what people need to know to make decisions, not what you think they should know about your project. Learn the three-question framework for identifying real communication requirements, how to create communication matrices with success criteria that drive quality over frequency, and why more communication often trains…
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