Latest / Small Business Success with Fexingo: Local Companies, Main Street Stories, and Community Commerce
How a Local Laundromat Turned Coin-Op Into Community
Episode 12 of Small Business Success with Fexingo visits Suds & Community, a three-store laundromat chain in Portland, Oregon, that transformed a fading coin-operated business into a neighborhood hub with free Wi-Fi, a kids' play area, a small coffee counter, and a membership program. Owner Maria Torres shares how she doubled revenue in two years by focusing on experience, not just washing. We break down the numbers: a 30% increase in visits per customer, 40% of revenue now from non-laundry services, and a retention rate that beats the industry average by 25 percentage points. If you…
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