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Your Top Performer Might Be the Problem

The numbers look incredible. The team sees the cleanup bill.

In this episode of HR for Humanity, Christopher Goostrey challenges the way organizations define top performance. An employee can hit every visible target while creating rework, dependency, silence, customer risk, and turnover pressure that never reaches the scorecard.

The episode examines 2026 research on star performers, SHRM's latest workplace civility data, Harvard Business School's analysis of toxic-worker costs, Netflix's public standard for high performance, and Gallup's findings on promoting strong individual contributors…

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