Latest / Speak In Flow / Should Leaders Speak Up About Current Events?
Transcript
- 0:02Melinda Lee: Welcome, dear listeners, to the Speak and Flow podcast, where we slow things down just a bit to help you communicate with clarity, with confidence, with intention.
- 0:13Melinda Lee: Every episode is just 20 minutes long, it's jam-packed with practical tips to help you in response to our times today, what is happening in your work and in your world.
- 0:25Melinda Lee: Today, we have a topic that is…
- 0:28Melinda Lee: difficult. It's heavy. It's geopolitical tension.
- 0:33Melinda Lee: We're talking about…
- 0:35Melinda Lee: the military conflict, the civil unrest that is happening. I actually, just looked at the news, and…
- 0:43Melinda Lee: even if the episode is gonna get aired later on, this is still gonna be applicable to you, but I just saw that, you know, United States is poised, strengthening our military presence in Iran, and so
- 0:55Melinda Lee: We don't know what's gonna happen. But all of this information impacts us, impacts us as people, impacts organizations.
- 1:03Melinda Lee: And so today is a really important topic to help you as a leader to be able to navigate this tension within your organization to help your people be aligned and focused as much as possible. And joining me today, I have Kimberly Davis. She's a founder of Brave Leadership.
- 1:21Melinda Lee: She has a signature tool called Super Adjective to help you, to help leaders in our world to mobilize with purpose, with courage, and I'm so excited to have her. Welcome, Kimberly.
- 1:36Kimberly Davis: It's so great to be here. I really appreciate you inviting me on. This will be an interesting conversation, for sure.
- 1:42Melinda Lee: I agree. And so, when we're thinking about geopolitical tension.
- 1:49Melinda Lee: What do you think that that means for you?
- 1:53Kimberly Davis: I think it means all the conflicts that are happening and unfolding around the world. I mean, I don't think it's one specific thing. It's everything that is involving the people in the world, and because our workplaces are more and more blended in terms of people coming and bringing their gifts from all over the world into our workplaces.
- 2:18Kimberly Davis: That means it's the tension that's happening right in front of us.
- 2:22Melinda Lee: Yes, and so it's very complex, it's complicated, and so there's a listener out there, a busy person, and who has taken the time to listen to this episode today. What would you hope could change in their lives when they listen to this?
- 2:37Kimberly Davis: I would hope that they feel like they know that they can have an impact regardless of the situation, and own the agency, have the agency to be able to do something, and that's a really hard thing to do, particularly in these kinds of situations.
- 2:53Melinda Lee: Oh, that is beautiful. Like, just really owning the agency that they can do this.
- 2:57Kimberly Davis: Right.
- 2:58Melinda Lee: than one thing.
- 2:58Kimberly Davis: Right.
- 2:59Melinda Lee: challenging.
- 3:01Melinda Lee: And so, when there's geopolitical tensions happening around us, around, you know, people are looking at their news feeds.
- 3:10Melinda Lee: they… people within the organizations, probably have… are scared, or they may become less productive. Like, what do you think is happening within our organizations when there's so much tension outside of the organization?
- 3:24Kimberly Davis: Well, I think you've got two things happening. You've got the employee base that is filled with their feelings, and there might be conflicting feelings. Some people may feel one way, other people may feel another way. Some people may be conflicted about how they feel, and what this means for them, and what their perspective is, and they don't know what they believe.
- 3:45Kimberly Davis: Some people may have very, very strong beliefs.
- 3:48Kimberly Davis: About something, because they have history and experience.
- 3:51Kimberly Davis: That has led them to have very strong beliefs. So there's a lot of… a lot of,
- 3:57Kimberly Davis: strong emotions that are going on, fear, uncertainty, vulnerability, all of the very strong emotions. And then you've got the leadership that has the same human emotions, because guess what? They're human. And yet they also feel a responsibility, and have a responsibility to know how to navigate
- 4:19Kimberly Davis: the situation. So, and… and…
- 4:23Kimberly Davis: Having the responsibility, when you are also feeling the feelings, does not make the feelings go away.
- 4:31Melinda Lee: And if you're not real about.
- 4:34Kimberly Davis: That tension between the two.
- 4:37Kimberly Davis: It's… you're going to come off in… you're going to end up masking yourself in a way that people won't understand. They'll think you don't care, they'll think you're unfeeling, they'll think you're avoiding it because
- 4:50Kimberly Davis: you disagree with them, they're gonna make meaning of what's going on, because that's what we do. We're meaning-making machines.
- 4:57Melinda Lee: Right. And so, not dealing with it.
- 5:00Kimberly Davis: Creates as big of a challenge as dealing with it in a way that's not constructive.
- 5:07Melinda Lee: I mean, you said something very interesting, because I liked the description of the emotions that are happening, where you have people that are very strong on the emotions on one end, and other people who are on the opposite end of that emotion, and then you have everybody in between
- 5:26Melinda Lee: And then some people are feeling lots of different emotions at the same time. Right.
- 5:31Melinda Lee: Right? And so it's very complex, and… and and then you have the leadership who… who doesn't know what to do, and they're human too, and then, but how do you think that impacts the organization?
- 5:44Kimberly Davis: Well, all productivity comes to a screeching halt, for sure. And I think, you know, one of the biggest challenges we face right now is that these strong beliefs and strong emotions have essentially been weaponized in our culture, and because of that.
- 5:59Kimberly Davis: Then we start pointing fingers, and we start blaming, and we start judging, and that completely erodes the relationships in the organization, the trust in the organization, people emotionally
- 6:13Kimberly Davis: are… they're… they're caught in the fight, flee, or freeze cycle. They're, you know, their cortisol levels are high, so they're reactive. And, essentially, all constructive work, it becomes reactive.
- 6:31Kimberly Davis: work. And so, the productivity erodes, and so does the quality of the work and the relationships, etc, etc.
- 6:41Melinda Lee: Yeah, and I think this is why I feel like this episode is so important, and I'm glad you're talking to me about this, because I think a lot of leaders don't stop to really dissect or really reflect on what is truly happening, and the geopolitical tension is just really not gonna go away.
- 6:57Kimberly Davis: Right, and I think the truth is… is that so many of us are just in survival mode right now. It's survival and reaction mode, so the biggest challenge is, is how do you get yourself out of survival reaction mode? Because if you can't do that, then you can't get anything done, and that's essentially what's real.
- 7:16Melinda Lee: Right.
- 7:18Melinda Lee: And then, I mean, so let's… we describe what is happening inside the organizations,
- 7:23Melinda Lee: How… let's go to the leader, because we're all probably looking to the leader, whether the leader's doing anything or not. Like, let's go to the leader, and let's give the leader some really, you know, just a reflection of what might be happening, because like you mentioned earlier, you alluded to it, you, as a leader, we're human ourselves, and we should, of course, give ourselves our own compassion, and leading the organization. However, what can we do
- 7:48Melinda Lee: as a leader to know what to do when things are ambiguous and there's.
- 7:53Kimberly Davis: Yeah.
- 7:54Melinda Lee: Know that all this is happening within your teams.
- 7:56Kimberly Davis: Well, I think one of the most important things that leaders can do is really ground themselves in what the impact that they want to have on their teams. And you have to fully recognize that you do have an impact, and I think that's something that we often forget. We get so focused on our own agenda, on our own emotions, on everything that's going on in our head, that we forget that everything that comes out of our mouth, every action that we take, the way we look at people, the way we
- 8:21Kimberly Davis: show up in situations is going to have an impact, and that impact has a ripple effect.
- 8:27Kimberly Davis: And so, if we can get really clear on what is the impact I want to have.
- 8:33Kimberly Davis: on the environment. What's the impact I want to have on my direct reports, or on my team, if I'm more of a group person, or organization, or the culture? What is the impact I want to have? First of all, that requires ownership.
- 8:48Kimberly Davis: that you know you have an impact, and the responsibility that goes with that for having the impact that you can have. So, the very first thing to do would be to really anchor yourself in what's the impact that you want to have.
- 9:03Kimberly Davis: And once you're clear on that, then one of the things I love that you said early on in the conversation, and your work is so much grounded in this, is intentionality. So what's the… what… you know, when you act.
- 9:16Kimberly Davis: What's the impact you want to have, and are you acting with intention?
- 9:21Kimberly Davis: Because a lot of times, when we are acting, we are acting in autopilot mode. We're just… we're just doing what we do, right? And if we can bring a mindfulness and intentionality to that situation.
- 9:37Kimberly Davis: And think about, well, what is the impact I want to have on this individual right now, in this conversation? Well, do I want to create a safe space? Right.
- 9:45Kimberly Davis: then you spend your… you focus your attention on creating a safe space for that person, regardless of where the person is on the feeling spectrum, regardless of what they believe and what… and how it might be different from yours. How do you create a safe space in that moment in time? So if you can get really clear on impact, it will help drive your actions, it will help you bring more intentionality into the situation.
- 10:10Kimberly Davis: you face.
- 10:12Kimberly Davis: And the byproduct of that is your result. The byproduct is the relationship, the temperature lowering in the conversation, right? The byproduct is people feel safe in their relationship, the byproduct is…
- 10:25Kimberly Davis: They're going to be able to shift the way they focus their attention, and you're modeling, intentional, purposeful action in the moment.
- 10:34Melinda Lee: I love that. And how do you, in the moment when you create this safe space, like, bringing that in…
- 10:43Melinda Lee: How do you… do you have any recommendations on lowering the temperature if they're really charged with something?
- 10:51Kimberly Davis: Yeah, yeah, well, I think one of the first things you don't want to do is make them wrong, because… I don't know about you, but every time someone says, you know, judges me, or I feel like they're making me wrong, or they're telling me to settle down, that just, you know, that just elevates things. So giving them a space
- 11:10Kimberly Davis: to talk, empathizing with what's going on with them, not like… not in a pretend, performative way, but in a… so what I hear you're saying is, and you try to… to make meaning, you're really frustrated about this, or you're scared about this.
- 11:26Kimberly Davis: And if you say that out loud, what they'll do is they'll say, no, no, I'm not scared, I'm mad.
- 11:32Kimberly Davis: Right, they'll correct you, and then you'll have a way… you'll have an in to, okay, so tell me more about that.
- 11:37Kimberly Davis: Give them space to talk, because what happens is the emotion is really, really big. And if you can give them about 90 seconds to speak through it in a way that will lower that emotion, and they feel seen, and they feel heard without being judged.
- 11:54Kimberly Davis: then it will deflate that emotion, and you can actually… you actually can have a logical conversation. But there is no logic that can take place
- 12:03Kimberly Davis: While they're in that emotional place, and you have to be very realistic about that, and you also have to be, understanding of your own emotions, and what might be being triggered for you in the moment.
- 12:16Melinda Lee: Yeah, this might be okay, and so I'm gonna turn it to the geopolitical. What if they're bringing in all the drama that is outside?
- 12:23Kimberly Davis: Yeah.
- 12:24Melinda Lee: Do the conversation, to their work.
- 12:27Kimberly Davis: So, you know, I think it really depends on this situation, but I think you have to say out loud
- 12:34Kimberly Davis: I get.
- 12:35Kimberly Davis: that this is a really hard thing. I don't think you can pretend otherwise. I don't think you can say, but pack it away, bring it in your professional, that's not professional, because guess what? They're human. And there's this fantastic… I don't know if you've ever heard this metaphor before, but there's a fantastic metaphor that Dan and Chip Heath have in their book, Switch, How to Change Things When Change is Hard.
- 12:59Kimberly Davis: And life is, you know, today is all changed. But in this book, they compare our emotions with this 3-ton elephant. You know, so you imagine a 3-ton elephant walking into the room, and you can imagine the devastation that that 3-ton elephant's gonna make. And then they compare our logic
- 13:16Kimberly Davis: to the guy that's perched on top of that elephant. You know, he's the elephant rider. Now, when the elephant and the rider both want to go in the same direction.
- 13:25Kimberly Davis: Everything's cool, right?
- 13:27Kimberly Davis: Yeah, but when the elephant wants to go in a different direction than the rider, who's gonna win?
- 13:33Melinda Lee: The elephant.
- 13:35Kimberly Davis: the elephant all day long, right? And so we can't pretend
- 13:39Kimberly Davis: that the elephant doesn't exist. If we do that, we do it at our own peril, because it will destroy everything around you if you're not… if you're not dealing with what's real. Now, I'm not saying that it's all about the elephant, that's not what I'm saying, but you have to have a deep respect
- 13:55Kimberly Davis: For what's going on emotionally with the human beings around you, or you can't get anything done, and that's what's real.
- 14:00Melinda Lee: Right, right. Yeah, and so a lot of times, it's just giving them… helping them to be seen, to be really heard, to be empathetic. Right, right. And I think the other thing to really consider.
- 14:13Kimberly Davis: is to think about it from almost a needs assessment perspective. What does this person need from you to experience you as someone who's authentic, who is genuine, who's worthy of their trust, who they can rely on and believe in? And that's how I define authenticity, that they're genuine, worthy of trust, reliance, and belief.
- 14:32Kimberly Davis: And if they experience you as authentically caring, they experience you as authentic.
- 14:39Kimberly Davis: then they'll be able to connect with you. But if they don't experience what you're saying and what you're doing as
- 14:45Kimberly Davis: as genuine. If they don't think that you're worthy of their trust, if they feel judged, then they are not going to lower the temperature. They're not going to feel safe in the situation. They're not going to talk to you about what's going on.
- 15:00Kimberly Davis: So, I think, you know, bringing them into the conversation about, you know, these are really hard times.
- 15:08Kimberly Davis: And I'm not gonna pretend otherwise.
- 15:10Kimberly Davis: And…
- 15:12Kimberly Davis: And at the same time, we have these things that we have to get done. What are your ideas on how we can accomplish that? Bring them into the conversation. You don't… I think one of the things that leaders forget is they don't have to have all of the answers, and they should not pretend that they're not human, and that they… and pretend that they're superhuman.
- 15:31Kimberly Davis: I think the more that a leader can say.
- 15:34Kimberly Davis: you know, this is hard for me, too. I'm struggling with this, too. What it does is it takes down that mask.
- 15:40Melinda Lee: And you can connect human to human instead of title.
- 15:44Melinda Lee: Yeah, no, that's perfect, because I was thinking about the leaders, the CEOs out there that are probably thinking, I don't have time to listen to this person, vent about all these other things, and so it's really great that you're, you're finding a connection, how I, as a leader, can connect with the person, take down the mask, and connect with them in some way.
- 16:02Melinda Lee: Right. And then, and then you can transition them, into, hey, you know, I believe that we could do this together, I need your help, let's do this together, what, what do you think about XYZ
- 16:13Melinda Lee: What are some of the things that you have, solutions that you have about.
- 16:16Kimberly Davis: Right.
- 16:17Melinda Lee: Project in this hour.
- 16:18Kimberly Davis: And maybe reprioritizing things, you know?
- 16:21Kimberly Davis: Things that aren't as urgent as we had previously thought.
- 16:26Melinda Lee: Yeah.
- 16:27Kimberly Davis: It allows us to make some space for the real emotions in the room, because the real emotions, if we're not dealing with them, they will win.
- 16:34Melinda Lee: Yeah, I agree. And so you're talking a lot about, what we can say to people as a leader who, has people who are emotional, but what about me if I'm a leader and I don't say anything? Is that okay? Like, when do… is it okay that.
- 16:50Kimberly Davis: Well, I think that's… the thing is, is we have to remember that when there's an absence of information, and saying something is a form of information, right? When there's an absence of information, our brains are going to fill in that empty space.
- 17:04Kimberly Davis: And it's often not going to fill in in the way we want it to fill in, right? People don't always assume good intent. People will decide what you think, even without you saying something. They will decide what that means. That means you don't have the courage, that means you don't care, that means…
- 17:25Kimberly Davis: You don't like me, that means you disagree with me. They're gonna make a meaning out of it. And…
- 17:32Kimberly Davis: We are responsible for the impact that we have.
- 17:36Kimberly Davis: Right? So… So, if people are out there making meaning about what you're thinking and feeling about things.
- 17:45Kimberly Davis: What's the impact of that meaning? Well, the impact of that meaning is eroded trust. The impact of that meaning is you're not going to be able to influence them. The impact of that meaning is they will emotionally hold back.
- 17:59Kimberly Davis: The impact of that meaning is they will start to disengage. I mean, the impact of that meeting
- 18:05Kimberly Davis: it snowballs to the fact where… where if you would have just said something, you would have been better off. But how you say it is important. How you say it's really important. And I think, you know, one of the things that's really, challenging in these times
- 18:24Kimberly Davis: Is, if we're really clear about the impact we want to make.
- 18:28Kimberly Davis: It shifts the way we look at things, because a lot of times we get really… I mean, like, for myself, I'm a very emotional creature. I have very strong beliefs about things.
- 18:38Kimberly Davis: And I also know that what I want to do in the world is to create positive change. That's what I want to do.
- 18:47Kimberly Davis: Right? So, if I go out into the world and shout my personal beliefs, Through my unfiltered bullhorn, right?
- 18:59Kimberly Davis: I cannot create change, because the people that actually I want to influence will not listen to me. They'll be like, talk to the hand, right? So you have to think, what does the person need from you?
- 19:12Kimberly Davis: To experience you as genuine, worthy of trust, reliance, and belief. To experience you as authentic, so they can hear you, so you can have an impact.
- 19:21Kimberly Davis: On them. Because if they cannot hear you, you cannot have an impact, and that is what's real.
- 19:28Melinda Lee: Yeah.
- 19:29Melinda Lee: Yeah, I love that. So really being intentional in what my audience needs. And when you see that they're starting and potentially creating stories, making things up, that's definitely the time to speak. And I also want to add that, that's, like, the discernment as a leader, right?
- 19:49Melinda Lee: the time to speak. And… but there are going to be times when you… it's okay not to speak. Like, for example, if the organization… you have to really think, going back to your point, what is the impact that we want to make? If speaking is going to be too early, not enough information… like, if speaking requires… it's going to cause more demise, cause more confusion, then it's probably better not to.
- 20:11Kimberly Davis: Well, I don't know, I mean, I think there's… it's… there's always space to say.
- 20:16Melinda Lee: I don't have anything.
- 20:18Kimberly Davis: I… I… this… this… I'm not gonna pretend this is hard… this is easy.
- 20:22Melinda Lee: Correct.
- 20:22Kimberly Davis: I'm not gonna pretend that, because this is not easy, and what we are all dealing with is scary, it's unsettling, you know, we have a lot of different feelings packed into this, and I don't have the answers.
- 20:35Kimberly Davis: And I promise you that I… I am searching for the answers, but more than likely, we're gonna have to find the answers together.
- 20:44Kimberly Davis: And what that's going to require of us is coming together and learning to listen to each other and being curious with one another.
- 20:52Melinda Lee: And so I, you know… I think the message has to be very clear, like, and an intention, so if we… if you as a leader can take the audience there to that place, that would be appropriate. But if I am a leader, and I'm thinking I'm not there yet, I may not… I might not be emotionally ready to deliver that.
- 21:10Kimberly Davis: Nope.
- 21:10Melinda Lee: So, you know, discern, and then know that what kind of impact you want to make, and then it's okay.
- 21:15Kimberly Davis: Yeah, I think that's right. I think that's absolutely right.
- 21:17Melinda Lee: Because.
- 21:18Kimberly Davis: As we can't come in…
- 21:20Melinda Lee: It's weird.
- 21:21Kimberly Davis: Leaders emotionally hijacked.
- 21:23Melinda Lee: Yeah.
- 21:23Kimberly Davis: And be able to serve. That's not possible. Right. It's not possible.
- 21:28Melinda Lee: okay.
- 21:28Kimberly Davis: Yeah, and that's okay, and you know what? Maybe that's… that's… if we… if we circle back, maybe that's even the thing to say, is say.
- 21:36Kimberly Davis: I'm feeling my feelings right now, and I want to be there, and I'm… I'm… I want to be able to navigate this in a healthy way with you.
- 21:45Melinda Lee: I'll get.
- 21:45Kimberly Davis: Why?
- 21:46Melinda Lee: I can.
- 21:47Kimberly Davis: Not!
- 21:48Melinda Lee: Why pretend otherwise? Because it's in the pretending.
- 21:53Kimberly Davis: It's in the masking, it's in the silence that… that all of the instability floods.
- 22:00Melinda Lee: Hmm.
- 22:01Kimberly Davis: floods in.
- 22:02Melinda Lee: I love it.
- 22:04Melinda Lee: I agree. I agree. Over-communicate? Well, with intention.
- 22:10Kimberly Davis: Yes, be intentional. Allow yourself to be human.
- 22:15Melinda Lee: Yes.
- 22:15Kimberly Davis: In a… in a way that… that…
- 22:18Kimberly Davis: So, with healthy boundaries in place, right? And I think that's something, we also have to be careful of, because if your boundaries aren't healthy.
- 22:29Kimberly Davis: then… Then you could be causing more damage than good.
- 22:36Melinda Lee: Right.
- 22:37Kimberly Davis: So, being able to know what is oversharing?
- 22:44Kimberly Davis: personal oversharing, right? Versus… healthy vulnerability, there's a difference.
- 22:51Melinda Lee: Right.
- 22:51Kimberly Davis: And I think kind of the rule of thumb is if, you know, if this is something you would tell your psychiatrist, then that's probably oversharing, instead of a close friend. But I also think you've got to be very careful about… about making people wrong.
- 23:09Kimberly Davis: Making people wrong without approaching with curiosity, because…
- 23:13Melinda Lee: Yes.
- 23:14Kimberly Davis: That could cause even bigger problems that were completely unintended.
- 23:20Melinda Lee: Right.
- 23:22Melinda Lee: So key, so key. Very helpful, Kimberly. And so I'd like to… I'm learning so much about just being a leader, and then allowing ourselves to just be human as we navigate these tensions that are all around us, these conflict and unrest around us. It's very helpful to remember to stay grounded, to be intentional with our message.
- 23:45Kimberly Davis: Yeah.
- 23:46Melinda Lee: Remember what is the impact that we make, and to remember that we do have impact.
- 23:50Kimberly Davis: Yes, and I think that's so huge. And you know what? When you remember that you have impact, what's great about that is that you don't have to wait to have the impact, right? And I think some people think, oh, it's an all-or-nothing thing, but…
- 24:04Kimberly Davis: you know, you can have an impact on the very next person you come across, if it's intentional. What's the impact you want to have? What's the impact I want to have on you right now? What's the impact I want to have on you who is listening right now? If I can be really intentional in that, that changes things. Because when you're not showing up with that kind of intentionality.
- 24:24Kimberly Davis: Then you aren't able to be and bring your best self to the situation.
- 24:29Melinda Lee: I love it. And so what is the one key takeaway that you would hope, someone remembers?
- 24:36Kimberly Davis: Oh, it's really all about owning… owning your own power, and recognizing that you have an impact in every situation you face, whether you like it or not, and and that's also where your power lives, so…
- 24:50Melinda Lee: Love it, love it. Thank you so much, Kimberly. It was so great to talk to you about this.
- 24:55Kimberly Davis: It's been a joy, thank you so much, and we're all navigating this stuff together, so I really appreciate you having these hard conversations.
- 25:02Melinda Lee: It is timely, so thank you.
- 25:04Melinda Lee: And thank you, audience, for being here. Remember, anytime you have opportunity to communicate, you also have a chance to connect, and to inspire, and to make a positive difference in the world. Until next time, I am your sister in Flo. Take care.
- 25:21Melinda Lee: Bye-bye. Bye, Kimberly.
- 25:23Kimberly Davis: Bye!