Latest / Beyond Sovereignty / #030 - 25 years of hair salon experience in 30 minutes
Transcript
- 0:00Bitch, if you don't know things you love outside of
- 0:03your business, you need to figure out who you
- 0:06are outside of your business. These are the top lessons that
- 0:09I have learned from 25 years in the hairdressing industry. You
- 0:13need to concentrate on the foundations for serving the clients that you've
- 0:16got at higher standards. Once you can work on the foundational
- 0:20level of serving the clients that you have at the greatest capacity,
- 0:24you can double your turnover. The most important thing
- 0:28that I learnt from a salon owner at 24 years old
- 0:31to when I finished being a salon owner at 40 years
- 0:35old was Welcome to a revolution in
- 0:39the hair industry. A space where being banked and
- 0:43beautiful and creating massive global impact is
- 0:46the new standard. I'm Blythe Lankford, and in this podcast, I'm
- 0:50going to share with you the exact strategies and insights that helped
- 0:53me transform my three salons into seven-figure businesses in
- 0:57under 12 months. If you're ready to step into your power
- 1:01and grow your wealth and be part of a movement that's changing
- 1:05the game globally, then babe, you're in the right place. So
- 1:08let's get started. These are the top lessons
- 1:12that I have learned from 25 years in the hairdressing industry.
- 1:16So this will change the lives of so many salon owners. But if
- 1:19you're a business owner or a manager or a leader, it will help you
- 1:22so much in dealing with your team and your business as
- 1:26well. I've got big news guys. I'm completely transitioning.
- 1:31This has been a huge thing lately and
- 1:35I am very guided to actually own
- 1:40all the abilities and gifts that I have within me and all of the knowledge that
- 1:43I have. And I realized who requires
- 1:48the information that I have most of all. And
- 1:51this is the hairdressing industry, salon owners specifically
- 1:55and hairdressers. As you know, I was a hairdresser for 25 years.
- 2:00I had salons for 18 years. I was with
- 2:04a nine-figure business for 20 years.
- 2:09And whilst I've learned
- 2:12so many things from naturopathic nutrition, from detoxing, from
- 2:16health, from sustainability, from ancient
- 2:19healing rituals, from health,
- 2:23wealth, leadership from Tony Robbins, blessings from
- 2:27the Dalai Lama, monks in India. I'm like, who
- 2:31am I here to serve most? Who requires
- 2:34this information most? And I have been so resistant to
- 2:38it because I stepped away from the industry. And
- 2:42I know that these are the people that need this information the most. So
- 2:46I'm having a huge transition in my business to
- 2:50be of greatest service to humanity. And
- 2:53I am fighting my ego on it. had
- 2:59the awakening that I need to get the fuck over myself and actually
- 3:03be in service because I always talk about being in service to humanity and the
- 3:06planet and this is the best way that I can be. So I,
- 3:10Blythe Lankford, am here to serve hairdressers
- 3:13and salon owners to be banked, to have bodies
- 3:17they absolutely love and adore, to get out of their numbness,
- 3:21their stuckness, their drugs, their alcohol, all the things that are fucking
- 3:24you over from being the amazing healers and
- 3:28hairdressers that you are and remembering that you
- 3:32have got ancestral wisdom within you that makes
- 3:36you so unique and different to everybody else
- 3:39on the planet and I'm here to help you remember who the fuck you are and
- 3:43change this industry back to being whole and
- 3:47complete and have us really being the
- 3:50true powerhouses that we are, that love ourselves fully, wholly,
- 3:54completely. Remember, we are innately worthy. We
- 3:58are unique and different for a reason, because hairdressers are
- 4:02the sages. We are the wisdom keepers. We're the leaders behind the
- 4:06leaders. As hairdressers, we talk to everybody
- 4:10on the planet. We have got more power and more
- 4:13influence than anybody. And if we unite, we
- 4:16can change humanity and this planet forever. So
- 4:20I, Blythe Langford, am here in full service to
- 4:24hairdressers and salon owners so that we can together change
- 4:28the world forever. So if you have followed this podcast and
- 4:31you are no longer interested in what I'm doing, Thank you. I
- 4:35love you so much. And you've now got a responsibility to
- 4:38share this podcast with your hairdresser and
- 4:42every single hairdresser you know so that we can take over
- 4:46and start a revolution. These are the top lessons that I
- 4:49have learned from 25 years in the hairdressing industry and
- 4:52from 20 years of being in a nine-figure
- 4:57global brand. and from 17 years of
- 5:00being a hairdressing salon owner. So this will change
- 5:04the lives of so many salon owners. But if you're a business owner or
- 5:07a manager or a leader, it will help you so much
- 5:11in dealing with your team and your business as well. And now it
- 5:14is my pleasure to introduce myself, to
- 5:18reintroduce myself to the hairdressing industry. My name is
- 5:21Blythe Lankford. I've been a hairdresser for 25 years. I've
- 5:26had three seven-figure businesses that
- 5:29I took from six figures of huge debt to
- 5:33seven-figure salons all within under a
- 5:36year. I took my staff's wages from
- 5:41average to 5x-ing that so
- 5:44that many of my seniors, and especially in my last years of hairdressing, all
- 5:48of my seniors were over six figures in wages after
- 5:52tax. My hairdressers were banked. My salons
- 5:56were banked. And I'm here to help you do the same for you and
- 6:00for your staff so that we can change this world forever. So
- 6:03that you and your seniors and your juniors remember
- 6:07their innate power and positively affect their
- 6:10clients. Because if we can do that, we can change the
- 6:14world together. So the most important thing that
- 6:17I learned from a salon owner at 24 years old to
- 6:20when I finished being a salon owner at 40 years
- 6:24old was me as a being. When I first started as
- 6:27a hair salon owner, I was like all the other male bosses
- 6:31that I had had previously and the female bosses that were so
- 6:35in their masculine and I was in my masculine so much
- 6:38that that's how I led my staff. forced them, forced them
- 6:41into things. I taught everybody through
- 6:45mindset practices to change their mind, whereas
- 6:49over time I realized that wasn't
- 6:52helping anybody, that wasn't giving me sustainable
- 6:56results. Sure my staff were great for a period of time but
- 7:00they would fluctuate and it was up to me to
- 7:04always motivate them rather than towards the end
- 7:07my last 10 years of my hairdressing journey.
- 7:10So first I was fiery and fierce and then I went super spiritual and
- 7:14woo-woo and way too feminine and fluffy. And then I
- 7:17combined both of those and I was embodied in my masculine and feminine
- 7:20energy. So I was able to allow
- 7:24my staff to become their own powerhouses. Rather
- 7:28than me forcing them, I allowed them to understand and
- 7:32be personally responsible for
- 7:36their own journey. I allowed them
- 7:40to be able to be the way showers in how they wanted to
- 7:44lead their clients and the other team members and the juniors underneath
- 7:48them. I allowed them to educate me on what
- 7:51they needed and required. And I allowed my
- 7:56leadership to bring out what they desired
- 7:59most within them. Because remember, we're not here to change
- 8:03anybody. These people come to us because there's something within
- 8:06us that can shift and transform and remind our
- 8:10staff who the fuck they are. Because they're already powerful.
- 8:14No matter how weak you think a team member is, their weakness is
- 8:19equal 100% to their power. And
- 8:22it's up to our magnetism as a leader to be able
- 8:26to help them tune into that. We're not there to change
- 8:30them. We're there to bring out what's already within
- 8:33them. So when I was able to tune into that,
- 8:37everything shifted in my business. I didn't force my team to do anything. My
- 8:41team showed up no matter what. My team told
- 8:46me about the incentives they wanted. My team would tell me every single day about
- 8:49what they were going to achieve, about how they were going to get
- 8:53the results they wanted, how they were going to inspire their clients. They
- 8:56would tell me I didn't have to force anything anymore. I
- 8:59allowed my leadership to be so strong that they were empowered
- 9:03to show up as leaders within my business rather than
- 9:07dependence on me to provide them solutions. So
- 9:10if you can go from your masculine
- 9:15forceful energy and combine that with your beautiful
- 9:19sacred feminine and this is for men and women because we all have masculine and
- 9:23feminine traits within us. If you can combine your masculinity
- 9:26and your femininity and lead from a place of support, respect
- 9:31and honoring of your staff and your team
- 9:34whilst providing them with amazing leadership and transformational skills,
- 9:38then watch your business 10x. Watch your
- 9:42staff never want to leave because you bring out of them what nobody else
- 9:45can. Watch your clients be magnetized to your
- 9:48team because they're epic leaders and watch yourself
- 9:52get time freedom again. Because isn't that why you came
- 9:55into business? Because you thought you'd be banked and you'd get more time
- 9:59off, yet you're still hustling. So allow
- 10:03your sacred masculine and your sacred feminine leadership to come into
- 10:06play so that you can go from forced to free and flowing and
- 10:10having more time off to do the things you love. And
- 10:14bitch, if you don't know things you love outside
- 10:17of your business, You fucking need
- 10:21to figure out who you are outside of your business because
- 10:25that makes you codependent on your business and you're a control freak that will
- 10:28never allow your team freedom that they naturally need. And
- 10:32it's a victim mentality that's keeping you stuck. You should probably
- 10:35join one of my programs. I'm an injury with that. The second thing that
- 10:39I learned over my 25 years was the
- 10:42amount of opportunity that we miss within our clients. Every
- 10:46salon owner is like, I just need more clients. I just need more clients. I just need more
- 10:50clients. But you know what? You don't. You actually
- 10:53don't. You need to concentrate on the foundations for serving
- 10:57the clients that you've got at higher standards. Once
- 11:01you can serve at the best capacity possible, and
- 11:04believe me, everybody's standards can be improved. Mine were improving over
- 11:0825 years. And that's how I got even new staff when they came
- 11:12in. to be at my 25 years of standards of
- 11:15being able to show up at the highest level for my clients. Because once
- 11:18you can work on the foundational level of serving the
- 11:21clients that you have at the greatest capacity, you
- 11:25can double your turnover. You can double
- 11:29your turnover, not just your profits, but
- 11:32your turnover. You can go from six figures to seven
- 11:36figures. You can go from seven figures to eight figures just
- 11:40by serving the clients you have at higher standards. And
- 11:45if you want to improve your standards, you should reach out to me because guess what? I'm
- 11:48fucking ninja at that. The third thing
- 11:52I learnt through the hairdressing industry, is
- 11:59everybody is trying to walk before you fucking
- 12:02crawl. Take the time to
- 12:06make mistakes. We are perfectionists. I
- 12:11get that and I'm so emotional about this today because
- 12:15it's what stops us from being perfect. Our
- 12:19perfectionism prevents us from making mistakes and
- 12:22we hide the things that we fuck up on because
- 12:26we think that we've made a mistake and that's bad and wrong. And
- 12:31it's not. It's so perfect. When we can
- 12:35own our mistakes, then we realise
- 12:38that they are our lessons, they're our initiations to
- 12:41be better. The more we suppress and cover up the
- 12:45things that we fuck up, the
- 12:48more we stay stagnant at this ceiling and we can't
- 12:52actually get to the level and the layer that we really want to
- 12:55be at. So don't fucking hide. Don't fucking hide
- 12:59who you really are. All of the shit that you're putting in
- 13:02your face and pretending to be somebody else is
- 13:05because you're hiding who the fuck you are. Stand
- 13:09up and be actually brave and bold. Show up authentic. And
- 13:13that doesn't mean that you tell your staff absolutely everything. They're not your fucking
- 13:16therapists, all right? Find a team, a
- 13:20mentorship, a mastermind like I have that
- 13:23can literally help hold and support you and
- 13:26witness you and the mistakes that you make so that
- 13:30we can grow and evolve together and actually initiate you
- 13:33into the next layer of your leadership and the next layer of
- 13:36your success in your business. Now the number four thing I notice
- 13:39the most is how disempowered salon owners
- 13:43make their team members. accidentally. You don't even
- 13:47realise you're doing it and I did it for a fucking decade. I
- 13:51thought that I needed to be the problem solver within my
- 13:54business and my staff could come to me for
- 13:57every fucking problem under the sun and I would fix it for them. Gross.
- 14:03I made my team dependent on me. And
- 14:07all of that responsibility and all of that pressure and that stress was
- 14:11up to me to solve. And I know that so
- 14:14many of you do that and it feels so fucked, doesn't it?
- 14:18The pressure becomes so overwhelming. And
- 14:23you can't even let yourself cry and you just keep on fucking drinking
- 14:27or going out and partying or going and fucking and texting
- 14:31or shopping and doing all of the things to actually stop
- 14:35feeling these fucking emotions of pressure and overwhelm because
- 14:38it's fucking intense. But
- 14:42you know there's a solution for that? All you have to do is
- 14:46help your team become problem solvers. So
- 14:50I used to have this thing that I would say to my team. You
- 14:55have a problem. I want you to think about the solution that you
- 14:58want and then the path to get there. And once you've figured those things out,
- 15:01then fucking come to me and tell me and we'll action them.
- 15:05And when I literally made that change, my staff completely shifted
- 15:09overnight. They became problem solvers. And
- 15:13you should have seen the difference in their work. You
- 15:17should have seen the difference in how they showed up for clients. It
- 15:20was like chalk and cheese. They went from being children
- 15:25to fucking leaders. It's
- 15:28so sexy when that happens. I can't tell you how
- 15:33relieving it is as a salon owner. It will change your
- 15:37life forever. So. rather
- 15:40than controlling your teams and having you be their problem solver. And
- 15:44I know that you love that, sweetie. I did too. I love being able to fix
- 15:47everybody and save everybody. But you know what? We ain't Jesus.
- 15:51We're not Mother Mary. We're not Mary Magdalene. We're
- 15:54not Yeshua. We're none of these people, right? We
- 15:57are salon owners. We are here to create
- 16:01leaders. We're not here to create more children. And
- 16:05when we disempower our teams, they become dependent on us, which means that we're their
- 16:09parents and they will treat us like their parents. That's why
- 16:12your team's retail fluctuates because your team are
- 16:17not empowered as adults. You've created children that
- 16:21come to you like little babies that
- 16:24want you to solve their problems. So allow your team to step up and be
- 16:28leaders, natural born leaders that they are, so that then you
- 16:31can become even stronger in your leadership. Then you can
- 16:35go from a leader to a pioneer. Now, the number five
- 16:39thing that I noticed within my 25 years
- 16:42of hairdressing is that salon owners have
- 16:46no idea of the gaps and the blind spots
- 16:50in their business. Obviously, that's why the gaps and blind spots, blithe
- 16:54idiot. What I mean by
- 16:57that is you have got gaps and blind spots in your business right
- 17:01now, even though you've got all those people helping you work on your business. But
- 17:04do you know who you don't have? Somebody that is able to come in and
- 17:08understand the accounting side, understand the energetics of
- 17:11your business, understand the energetics of your team, understand the
- 17:15overwhelm of a salon owner, understand the industry,
- 17:19how to work with the color houses, how to get everything you want from the
- 17:22power company to the apprentices to the garbage taker
- 17:25away-er-er. And those gaps are
- 17:29costing you money, time, freedom, energy,
- 17:34and pleasure, and love, and self-worth, and
- 17:37respect. So if
- 17:41you want to actually understand the gaps in your business and create
- 17:44a strategy to help you get from wherever you are
- 17:47now to that dream life that you know is out
- 17:51there, because it really is out there, I loved nothing
- 17:54more than being able to leave my salon six hours before my staff
- 17:58did every day, knowing that I had created a well-oiled machine.
- 18:02And my staff were literally the ones that would say, Blythe, can you get out of the salon because
- 18:05we make way more money, we serve our clients to greater capacity when you're
- 18:09not here. You're the bottleneck in the business, go to the beach, do something else,
- 18:12but just don't be here. And every time I did that, my staff would
- 18:25I got it, of course. I got you back. I've got you back.
- 18:29Now, the number six thing that I learnt from
- 18:3525 years of being in the hairdressing industry is that we as
- 18:38hairdressers don't understand our profit and
- 18:42loss statements properly. Yes, I do, Blithe. My accountant trained
- 18:45me. Baby, your accountant trained you to see like
- 18:48an accountant. Your ex-salon owner
- 18:52taught you to see like a salon owner, but they didn't
- 18:56combine the two. And then also they didn't combine the
- 18:59logistics behind that. I studied legislation also
- 19:04for 15, 17 years. So
- 19:08how I teach my salon owners to look at a P&L statement, a
- 19:11profit and loss statement, is different to other people. There
- 19:15is literally a way and a system to look at your profit and loss statement that
- 19:18if you know what you're doing, right now you could add an extra
- 19:2230% to your bottom line. Straight away, no
- 19:25more clients, no more staff, no more retailing, just by changing
- 19:28shit on your profit and loss statement would literally add 30% extra
- 19:33profit to your bottom line. How
- 19:37sexy is that? How sexy is that? Oh,
- 19:41is that why I can guarantee that people that work with me
- 19:44will double their profits in 90 days? Yes,
- 19:47it is, baby. Yes, it is. Sexy, isn't it? I
- 19:51know how to do a lot of different things, and I want to teach you so that you can do
- 19:54them for yourself, because I don't want you to be dependent on me. I want to
- 19:58teach you so that then you can go and teach other people, and we can revolutionize hairdressing
- 20:01forever. So let's go, baby. Let's fucking go.
- 20:05Now, the number seven thing that I learned from being in the hairdressing industry
- 20:08that will change your life and your staff's lives for
- 20:12fucking ever is the biggest scam that
- 20:15there is. Superannuation. What? I'm
- 20:19in a union super fund, Blythe. Oh my God, it helps us. Guess what I learned?
- 20:22I also learned investment. I learned how to be
- 20:25a financial advisor. I do not give financial advice though, definitely not.
- 20:29But I'll tell you what I learned, that you can go onto the same website
- 20:33that financial advisors and superannuation funds go onto, and
- 20:36you can do it yourself for your team. Your team can actually get it
- 20:40set up for them. And so what does that mean, Blythe? Why the fuck would I do that? Well, it
- 20:43means that instead of your superannuation company getting half of
- 20:46your superannuation, that you'd get that half. So instead of making 4%, the
- 20:51minimum that you could make would be 10%. And if they have a good year,
- 20:54you can make up to 15% in a year. But your superannuation company
- 20:58won't tell you that because they want to take that extra 10, 11% off
- 21:02you. Blythe, isn't that really hard? No, it's as easy
- 21:05as setting up a bank account online. Can you imagine if
- 21:09you knew how to get an extra 10, 15% in your superannuation every
- 21:12year? But guess better than that, guess what? When you do it
- 21:16with these companies, that money compounds every
- 21:19year. So instead of when you leave the industry to go and retire or
- 21:22you want to sell your salon, rather than having, you
- 21:26know, 100 grand or 200 grand, You'd have anywhere
- 21:30from $2 million to $50 million, depending on
- 21:33how much super you put in each year, because that money compounds every
- 21:37year. So you know how Bitcoin's going up exponentially? Ah!
- 21:41Decentralized platforms are so unreliable! But yeah, guess what? Superannuation
- 21:45isn't if you invest it, right? you can have
- 21:48that same exponential growth because that money would compound
- 21:51every year. And what compounding interest means is that it grows and grows and
- 21:55grows and grows without you having to put any extra money in it. But then
- 21:58if you put your super in there as well, then it grows like 10X,
- 22:0320X. So how cool would it be if your salon
- 22:08mentor coach was able to share
- 22:12with you a way that you could create that for yourself and your team?
- 22:16What if your team got that from working with
- 22:19you? Why? Like I'm giving you all these things so that your team
- 22:22never want to leave because working in your salon is like the
- 22:26most amazing place ever because you've got all these different skills
- 22:30and gifts that are gonna like change their lives forever. Can
- 22:34you imagine hairdressers that literally had a retirement fund
- 22:38of 20 million dollars? Baby,
- 22:42they ain't never gonna leave you. Now you've just got to help them
- 22:46Figure out what they really love so that they know what to spend their $20 million
- 22:50on. And maybe you need to figure out something outside
- 22:53of your business that you really love to spend your money on too.
- 22:57What I realised is learning how to harness energy
- 23:01and create a sacred space within your salon changes
- 23:07everything. everything. Like, I want to
- 23:10give you an example of my last salon. We worked in the city right near Parliament House.
- 23:14All of our clients, a lot of our clients, not all of them, sorry, the
- 23:17ones that weren't these things, I love you too, all of our clients were
- 23:21politicians, the people that wrote for the politicians, lawyers,
- 23:25doctors, plastic surgeons, all those high-end people up
- 23:28and around the city in Sydney, right? So we were dealing with these
- 23:32people and they had no respect for hairdressers, right?
- 23:36Because Hairdressers are dumb and stupid and we know nothing. I don't believe that,
- 23:39but that's often a perspective that people have and it's often a
- 23:42perspective that we have of ourselves as hairdressers. So
- 23:46there was many of these clients that would come into our salon and you know what it's like
- 23:50when they're a high-end, you know, making multiple six figures in their
- 23:53business being like, you know, I need to be out of here like yesterday, get
- 23:56exactly what I need done. And we'd be like, okay. And
- 24:00then, you know, I went to India, studied with some monks, saw the Dalai Lama over
- 24:04there, did all of these amazing spiritual things. with Anthony Robbins and
- 24:09learnt how to create sacred space
- 24:12within my salon. I taught my teams how
- 24:16we created together this beautiful healing hub in the city
- 24:20that was magnetic, that was able to draw these people in
- 24:24with its beautiful, loving, caring energy so that
- 24:27we could help heal the hearts of the city. We felt like we
- 24:30had an What's the word? We
- 24:33felt like we owed it to humanity to be able to share
- 24:37our beautiful hearts and our healing gifts so that these
- 24:40people could fucking fall back in love with themselves and realize their own
- 24:44internal beauty with the external beauty that we were
- 24:47creating for them, right? So these lawyers and doctors and
- 24:50people would come into our salons, being assholes and the C words, and
- 24:54we'd take them to our beautiful, relaxing ritual
- 24:58space, the basin area, of course, our beautiful relaxing ritual
- 25:01space. And then we would do these beautiful rituals on them.
- 25:05We'd have sacred smells and beautiful oils and like
- 25:09these amazing massages where we'd like touch their necks and their shoulders and
- 25:12put these beautiful towels over them with incense and just give them
- 25:16these beautiful blessings. And they'd come back from the
- 25:19basin area like, I'm
- 25:25What did you do back there? I feel so like, I
- 25:29don't know. I just haven't felt like this before. I feel really good. Yeah,
- 25:33I might just like stay here for a while. And what is
- 25:36the things that you told me to get? I'm totally gonna do
- 25:41Give me the treatment, give me the, give me the, I don't know, what
- 25:44is it? You want to change my hairstyle? You want to give me that beautiful color?
- 25:47Oh my gosh, this is amazing. Thank you, I would love to
- 25:51have that done. What are these things that I need to take home and do on
- 25:54my hair? How do I use them? Okay, yeah, I want to
- 25:59Wouldn't it be so nice if your fucking
- 26:03hardest clients, the ones that come in and you're like, this, C word, end
- 26:08up being the ones that love you the most, that are your bills
- 26:11that walk away spending two grand every time. And
- 26:16they come back excited for the next experience
- 26:20that you get to help them transform into. Because
- 26:23we're not here to change anybody. We're here to transform people. So
- 26:27these people would come into our salon like a fucking secret.
- 26:32And then they would leave our salon in their heart, happy.
- 26:36feeling loved up, feeling seen, feeling beautiful,
- 26:41remembering. To
- 26:45forget everything that they were literally coming in for, half of
- 26:48them would go to the movies instead of going back to work. It was great. So
- 26:52I would love you to be able to be holding
- 26:55this sacred space within your salon that is so
- 26:59beautiful and yummy for your clients that they are excited
- 27:03and they ask to book back in next time. When can I come and
- 27:06see you again? I really want to come and see you. Do I have to wait until I may haircut?" It's
- 27:10like, no, you can come in for a treatment and a toner any time. Great, book me in for
- 27:13that. And then they come in between their
- 27:16haircuts and their colors for fucking services and end
- 27:19up spending like heaps of money there as well because they're excited. They
- 27:23love the feeling that your salon provides them. And some of you might
- 27:27be saying, well, Blythe, you know, that's just like stealing off people.
- 27:30Is it because people go and get massages every fucking day because they want to feel better?
- 27:34Is it because people want to go to get Botox because they don't feel like they look
- 27:37good enough or feel good enough? But what if you could help them look that good and feel
- 27:40that good from being in your energy? Just your
- 27:44energy. You don't even need to fucking stick a needle in their face.
- 27:48You can just give them that amount of beauty from your energy. So
- 27:52I want to help you remember, I want to help your staff remember
- 27:57the power that you have within you that can help
- 28:01people heal on layers and levels that you're
- 28:04not even yet aware of. Yum. Yum.
- 28:09I'm here for you for that. Now, the second last most amazing thing that
- 28:12I learned from being in the hairdressing industry for 25 years is
- 28:15getting your staff to fall in love with figures and
- 28:19making it fun. Oh my gosh, wouldn't you love it
- 28:22if your staff's reporting was fun for
- 28:25them? How can you make it fun for them? Blood Daddy's literally impossible. Pay
- 28:29them. Pay them to do the reporting. Pay them. Delegate
- 28:33shit that you don't want to do to people and then make it fun for them. How
- 28:37do I do that? Be a great leader. Be a great leader. I fucking
- 28:41loved coming in the morning. I would pay my staff to be there 15 minutes
- 28:44early so that they could go through their day, figure out what
- 28:48outcomes they wanted for each client, where they were in their figures, where
- 28:51their figures were from the week before, what gaps they had, how they were going
- 28:54to fill those gaps, and what like, intuitive, exciting
- 28:58things that they could do to create in that day that would make their day way more
- 29:01fun, that would inspire their clients, and that would, like, get them banked
- 29:04by the end of the day and hitting their targets by a Wednesday so the rest of the week would be
- 29:08cruisy. Or they could, like, 10x their results if
- 29:11they worked full hard for the rest of the week. So, and
- 29:14I don't mean hard, like, extra time, blah blah blah, all that shit, I don't mean that. My
- 29:17staff worked four days a week, guys, like, It was fucking awesome in my salons.
- 29:21So getting your staff in love with their figures
- 29:25so that every morning, whether you're in the salon or not, it doesn't matter. Even
- 29:28if I was like in Tahiti or Fiji or in Mexico, it
- 29:32didn't matter where I was, they would show up online for
- 29:35me and be like, Hey, this is what I'm doing today. Oh my God, this is what I'm going to reach. Oh my gosh, this is what
- 29:38I'm on track for this week. And I'm going to rebook all these clients. I'm going to do
- 29:41these figures. And I'm going to do this. And I'm doing this
- 29:45because I'm working towards blah, blah, blah, blah. They might have been going to
- 29:48buy a new house. They wanted to go to Greece for a month. They wanted
- 29:51to go and do this amazing trip, they wanted to go and do this amazing trek, they wanted
- 29:55this amazing new apartment, they wanted a Versace bag. Whatever it was, everybody
- 29:58was working towards something and they knew that their figures were a way
- 30:02of getting them exactly what they wanted in their lives and they weren't, they
- 30:05had no ickiness or yuckiness or anything like that around it because they
- 30:09weren't selling fuck all anything to their clients. All they were doing was
- 30:12creating an amazing energy for their clients, a beautiful space for
- 30:16their clients to be in and then providing them with education because
- 30:20the clients when they're in that beautiful space and they're open and heart led and
- 30:25feel like nobody's selling to them, then we just come
- 30:28in and give them the things that they're literally asking for. So, allowing
- 30:32your staff to fall in love with reporting and figures will change
- 30:36your life forever. The last and final point that
- 30:39I learned from being in hairdressing for 25 years is how
- 30:45to make your staff never want to leave by
- 30:49giving them the most epic, amazing incentives. that
- 30:53inspire them for a lifetime. How do I
- 30:56do that, Blythe? Good question. Join my mastermind. But
- 31:01if you can't, you totally can. But the
- 31:04best way is to create a relationship with
- 31:08your team and work with each one of them individually. If you've got a franchise
- 31:11and you've got multiple salons, then you need to be doing this with your managers so then they can
- 31:15do this with their team. providing incentives to each
- 31:18individual that are unique to them when they hit each target,
- 31:23right? And so a lot of people are like, yeah, I've got three layers of commissions,
- 31:26you know, this, this and this. Well, I can guarantee you that newer
- 31:29staff will just hit under or just on
- 31:33that first level, right? And then the second level of staff that
- 31:36have been there for a long time might occasionally around Christmas or
- 31:39big periods hit the top one, but they'll generally stick to that middle one,
- 31:43right? because you haven't given them enough areas of
- 31:46growth. That's what happens. So you need to give them more areas
- 31:49of growth so that they can be like, fuck. I'm like
- 31:53tier number two. This is shit house. I should be tier number 10. So
- 31:57it will help them work their way up, right? So that
- 32:00there is these epic incentives. So give them more. Don't give them
- 32:03less. Give them no reason to leave. Make it
- 32:07so that your salon provides everything that they could
- 32:10ever have imagined. 10x that, right? So give them
- 32:14absolutely everything and your staff will never want to leave. And you know what's
- 32:17even better than that? They will have the best of their
- 32:21friends who are also in the industry, who are also high performers, high achievers,
- 32:24asked to come and work with you. That's how it got for me at the end. I literally
- 32:28had team members being like, hey Blythe, I've got a chick in Ireland who
- 32:31really wants to come to Australia. Look, these are her figures. I know she'll fit in with the salon. like
- 32:35it'll be fucking awesome. So I would literally have staff members from overseas who I'd
- 32:38never met before who had spoken to on a fucking zoom call. I would literally
- 32:42sponsor them, get them to the country and they were already primed and
- 32:46ready and knowing what level and layer they needed to produce at
- 32:50because they were working with their mates and their mates also held them
- 32:53accountable and be like Bitch, you're not hitting the targets. This is what we have to do in
- 32:56our salon. This is how we do it. So my team would educate
- 33:00the other team members, right? And wouldn't that be the best? If
- 33:03you didn't even have to inspire your team, the culture in your salon
- 33:07was so fucking strong that your team
- 33:11inspired new members and that culture was infective. And
- 33:14infective in a positive way where everybody was so pumped up, so fired, so
- 33:18banked, so happy, getting amazing holidays, working four
- 33:22days, doing all these amazing things. And your clients fucking felt that because your
- 33:25staff are so empowered and confident. Yum.
- 33:30Now, let me know in the comments below, guys, what did you take away from
- 33:33this? What are the three top things that you think that if you implemented
- 33:37would completely shift your salon? Pop it in the notes below and
- 33:41let me know because I am so excited to hear more about
- 33:44it. And then also, if you want to reach out to me, let me know what your challenges
- 33:48are because I am a coach, a mentor. I
- 33:51have been for 17 years now through health,
- 33:55through business, through the hairdressing industry. I have been their bridge.
- 34:00And I'd love to be that bridge for you. I've got a fucking epic mastermind for
- 34:04salon odors that will change your
- 34:07fucking life forever. It'll allow you to have the
- 34:10salon that you actually want. And if you want to leave your
- 34:14salon, it'll help you create the salon that will
- 34:17scale so well and sell so quickly. So
- 34:21if that's what you want to do, whether you want to scale or whether you want to sell, get in touch because
- 34:25I can help you change your life forever and I guarantee my
- 34:29results. If you work with me and you do not get the results you want,
- 34:32I will give you 100% of your money back because I know what
- 34:36I am capable of and I know how to get you to
- 34:39the place where you want to be. So there's no risk, baby. There's
- 34:43no risk at all. And you know what? I will even work
- 34:46with you until you get the results that you want whilst you're not paying. Because
- 34:50I guarantee my work. Do you guarantee your work? Of course you do. You're
- 34:53a hairdresser. You're a fucking legend. That's how we roll. Anyway,
- 34:57I hope you loved this episode. I hope you took so much away from it.
- 35:01And I hope this really changes your salon so that you can be
- 35:04part of the revolution that changes this industry forever. If
- 35:07this episode spoke to your soul, I would love your support with a
- 35:11five star review on Apple Podcasts and Spotify. And
- 35:14don't forget, please subscribe on your favourite platform too. Don't let your
- 35:17journey end here. Connect with me and my like-minded community of
- 35:21beautiful souls at Blyde Blankford on all social platforms.
- 35:25I look forward to diving with you deeper on your journey.