Latest / Identity at the Center / #259 - The SOCs Role In Identity Security
Transcript
- 0:05This is identity at the center. If it has anything to do with
- 0:10IAM, this is the go to podcast now your hosts Jim McDonald and
- 0:17Jeff Stedman. Welcome to the Identity at the
- 0:23Center podcast. I'm Jeff and that's Jim.
- 0:24Hey, Jim. Hey, Jeff, how are you?
- 0:26Not so bad yourself. Good.
- 0:27I'm trying to hold back my giggles because what I wanted to
- 0:30say was I was surprised you showed up for the podcast today
- 0:34and you don't have the new Apple Vision Pro on your face.
- 0:39That's what I was expecting, man.
- 0:41I have one on order. It will arrive in three to four
- 0:44weeks. Allegedly.
- 0:45We'll see. I'm curious.
- 0:47I've read, I've, I've probably watched every video, you know,
- 0:50review. I'm cautiously optimistic.
- 0:52I got to be honest, it's going to have to really blow me away
- 0:55for me to part with $3400 of this thing on my face, but it
- 1:00looks. Really cool.
- 1:02Yeah right. I can see you sitting at
- 1:04Chili's, having your chips in queso, wearing your headset and
- 1:09looking all over the place, maybe getting getting some work
- 1:12done. I mean, you are the early
- 1:15adopter of early adopters. I am an early adopter, but it's
- 1:19more like in secret. I don't like.
- 1:22I don't want to be like that guy out there wearing Vision pro
- 1:26skating around New York City like Casey Neistat from from
- 1:30YouTube or anything like that. I'm more of a subtle kind of
- 1:33early adopter. At home I'll nerd out all day
- 1:35long, but in public I try to keep it to a minimum.
- 1:39I'm enough of a nerd. I don't need to amplify it any
- 1:41more than I already AM. So what I wanted to to ask you
- 1:44about early adoptership, does that carry over into your IEM
- 1:50life? In other words, are you an early
- 1:52adopter of IEM technology? Like if you think ITDR is like
- 1:58it, are you in and are you an early adopter of vendors?
- 2:04So in other words, maybe there's a a dominant vendor or two.
- 2:09Do you consider the ones that are not the dominant?
- 2:12Or maybe they're new? Or you don't have a whole lot of
- 2:15reference points? Yeah.
- 2:16And it's a really good question. I would say no, I'm not
- 2:19typically an early adopter. I think I'm approached a little
- 2:21more pragmatically. I have to separate my thought
- 2:25that, oh, that's a really cool piece of technology.
- 2:27I really like that with the business side of my brain.
- 2:31That is what is, does it make sense, You know, what does it
- 2:35cost? How does this fit into my
- 2:36current stack of technologies that are going to be?
- 2:39I have to separate that from the boy, that's really cool.
- 2:43So I I would say I'm not an early adopter in in the real
- 2:47world when it comes to identity, but it's not because I don't
- 2:50appreciate the technologies. It's more of a fiscal, you know,
- 2:53responsible saying, OK, great, if I had a limited budget, sure,
- 2:56I'd throw stuff in price all the time.
- 2:57I don't. Most people don't.
- 2:59There's limited time, limited resources and there's just not
- 3:03enough time in the world to try and keep up with every single
- 3:05Technet that's out there. Some I think are better than
- 3:08others, or at least more media like ITDR has been hot for the
- 3:11last couple years. Yeah, I think if you've got, you
- 3:15know, everything else solved seems to be like a a natural
- 3:17evolution to go that way. What do you think?
- 3:19Well, I think when it comes to new technology, well, well,
- 3:23First off, I just think it's like a personality trait.
- 3:26I lean toward being more conservative.
- 3:29I think both of my grandfather's were accountants, right?
- 3:32And the accountants are about as conservative as you can get.
- 3:35I spent most of my career working in more conservative
- 3:39organizations. But since I've been in
- 3:41consulting, which is over a decade now, I've seen a lot of
- 3:46technologies come to come and go.
- 3:48I've also seen where certain technologies, when they hit,
- 3:52they just hit and address a problem that the industry has.
- 3:58So I think in my oddly enough, in my old age, I think I'd learn
- 4:04more toward being a little more experimental and new
- 4:07technologies. When it comes to new vendors, I
- 4:11feel like you've got to be a little more adventurous.
- 4:17You have to look at those mainline like, you know the the
- 4:22saying like nobody got fired for choosing IBMI.
- 4:26Don't buy into statements like that.
- 4:28But at the same time and no rail against them might kind of think
- 4:32like OK, you need to look at that quote UN quote IBM, but you
- 4:36also need to look at some of the up and comers.
- 4:39So I think if you are an earlier adopter, you can get in at a
- 4:43better price position, you can do things for your organization,
- 4:46you can use your logo for clout in terms of becoming more or
- 4:51less a premier customer. Whereas some of those like
- 4:54flagship products, the you know, entrenched vendor, your logo may
- 4:59not provide as much value to them.
- 5:01I mean obviously depending on your, your organization it.
- 5:05Surprises me a little bit. I guess only for do you have
- 5:08money that you're carrying around for the just in case you
- 5:11find something cool on the shelf at Best Buy of Identity.
- 5:14Yeah right. I don't know many organizations
- 5:16that do. I mean some do, right.
- 5:18And that's great. I just it's interesting that
- 5:20we're a little bit opposite in that regard.
- 5:22Like I'm not, I'm not afraid to go all in with it if I have the
- 5:24money to do it, but I generally don't have the money or the
- 5:27resources. I feel like I'm in the majority
- 5:29in this case. Yeah, You're probably in the
- 5:31majority, but you also say something somebody that's kind
- 5:37of like one of those flagship products now sale point, they
- 5:40were the young up and Comer at one point, right.
- 5:43Enough people had to kind of buy into that story and kind of like
- 5:48that's what they leverage growing up.
- 5:51Now if you're one of those early ones in, those are probably
- 5:54still the customers that have influence that know the
- 5:57executives at the top of the organization that you know, I
- 6:02can't say that they're they're bossing them around or anything,
- 6:05but we're getting a lot more respect than they would get if
- 6:08they were just buying it now. Yeah, I can see that you get to
- 6:10wield a little more influence. I wonder if there's a little bit
- 6:13of a back in my day, you know, X product cost $20 and now it's
- 6:17like you know, $400.00 or like you know what you know, where
- 6:21did all this this price increase come from?
- 6:24Yeah, exactly. So I think we should mention,
- 6:31mention conferences. You know we got Identity Week
- 6:35America, I guess that's the summer, but really need to be
- 6:38planning for these things in advance.
- 6:41So Identity Week, Europe and Amsterdam, June 11th and 12th,
- 6:46Identity Week America which you and I are going to play an
- 6:50active part personally in that's going to be in DC September 11th
- 6:54and 12th and then Identity Week, Asia and Singapore, October 22nd
- 7:00and 23rd. And our listeners get 30% off of
- 7:04these, the IDAC 30 conference or I'm sorry, discount code.
- 7:10Yeah, it's a pretty sweet deal, that conference code or discount
- 7:13code. And you got me saying it now
- 7:14works for all of the conferences around the world.
- 7:16So whether you're going to Europe, America, Asia, IDAC 3
- 7:19zero, 30% off. Very.
- 7:21Cool. I was at last year's.
- 7:23We talked about the last episode.
- 7:24I'm looking forward to again this year.
- 7:25I think like you said, we'll be active participants.
- 7:28I think I'm going to host the panel again of some sort.
- 7:31Last year's was awesome, so we had like a real who's who of
- 7:35identity and looking forward to doing something somewhere.
- 7:38And of course we'll be doing podcasty things while we're
- 7:41there that are still to be determined.
- 7:43I. Think that's one of my favorite
- 7:45parts about doing the podcast overall is just you know being
- 7:49part of the conference circuit, bringing the conference to
- 7:51people who can't be there, interacting with people who are
- 7:55there and bringing that to the podcast community.
- 7:58I I just think the whole thing is like it's it's really, I
- 8:03don't know I feel like we're we're providing a service to the
- 8:06community if you will. The man on the street, the man
- 8:10in the field, you should get like one of those like reporter
- 8:14flak jackets. They have a press on the front
- 8:16and like a helmet and then like go into like Identiverse or
- 8:20Identity Week America or something like that with old
- 8:21microphone. Yeah.
- 8:23Oh, you're not supposed to. If you're in a war zone like
- 8:26that, you're not supposed to shoot the person with that
- 8:28jacket on. So you're safe.
- 8:30That's why you need the big press logo, like on your chest
- 8:32and on your back, so people know.
- 8:35Yeah, absolutely. So what are we going to talk
- 8:37about today? We're going to talk about the
- 8:40role of a systems operation center or a SoC as it's commonly
- 8:44referred to when it comes to identity security.
- 8:46So I think this is an area that we really haven't touched on yet
- 8:49on the podcast. I think people have probably
- 8:52heard about it, but they're not really sure maybe what it is or
- 8:55what goes on in there. As Jim must say, what would you
- 8:57say you do here when it comes to a SoC perspective?
- 9:01So we're very fortunate that we actually have experts that we
- 9:04work with on set every day as part of our SMS team.
- 9:07So I want to welcome from the RSM managed security practice.
- 9:10First up, we've got Steve Kane, Managing Director.
- 9:12Welcome to the show, Steve. Thank you guys.
- 9:15Thank you. And we've also got Todd
- 9:18Willoughby. He's a director with the same
- 9:20practice. Welcome to the show, Todd.
- 9:22Glad to be here guys. So before we get started, I'm
- 9:27going to ask a bunch of questions around this and we
- 9:29kind of want to build expertise and knowledge in this.
- 9:32But before we do that, I always like to hear origin stories of
- 9:35how people got into infosec and identity and just things at
- 9:39large. Steve, we'll start with you.
- 9:41How did you get into the Infosec space?
- 9:44I guess when did you realize you were in the Infosec space?
- 9:46Sometimes that's a question too. Well, it's actually a really
- 9:50good question because sometimes you end up there and you don't
- 9:54even realize that you were headed down that path.
- 9:57For me it really started about 25 years ago.
- 10:03I have always been an IT person at heart.
- 10:06You know when I was younger I was always the the go to person
- 10:09in the family to go figure out things, computers obviously
- 10:13being newer back in my day it was always a an interesting
- 10:19dilemma and conversation with with friends and family.
- 10:24But I started in IT really at healthcare facility.
- 10:30So we were in an elder care situation where I was working at
- 10:35the health guys and I was fielding all the calls initially
- 10:39and that kind of grew into understanding more about
- 10:43applications about health systems work and from there
- 10:47ended up moving in the direction of financial services.
- 10:50So I ended up at a large regional banking provider where
- 10:57I ultimately was responsible for managing all of the application
- 11:03technology components, software updates and security updates.
- 11:08We had to deal with a lot of audits and everything else, so
- 11:13security really started to come into focus at that point.
- 11:16Then moved back into the healthcare space, which is
- 11:19really where I have a yes, personal passion for.
- 11:25So from there I was responsible for not only the IT components
- 11:31of several hospitals, but also I was the HIPAA Privacy and HIPAA
- 11:35Security Director for those facilities.
- 11:38So before I knew IT, security was part of everything that I
- 11:41was doing and then subjectly ended up for the last 15 years
- 11:47managing clients and SoC and growing business etcetera.
- 11:54So here I am now, you know helping RSM kind of grow into
- 12:00that space as well. And really, it's ever changing,
- 12:05ever evolving and constantly keep showing your toes.
- 12:09I bet. I think one of those things is,
- 12:12do you consider yourself an infosec person now at this point
- 12:15with your experience and kind of grown to that, or do you still
- 12:18see as like a specialist in a certain area?
- 12:21I I have to consider myself an into a sick person with this
- 12:25many years in one discipline like that.
- 12:29But you'd never really forget the the roots.
- 12:31You still want to tinker around every now and then on some, you
- 12:35know home equipment or friends or family that might have stuff
- 12:39laying around. Or if you happen to get extra
- 12:42time working on something, you know within your organization
- 12:45where there's test environments and stuff, so you still want to
- 12:49to work things and and actually hands on keyboard and be the
- 12:54intelligent hands like that more so than just monitoring, doing
- 13:00incident response activities etcetera.
- 13:02So definitely more of a infosec person than an IT person at this
- 13:08point, but you never forget your roots.
- 13:11Todd, how about yourself? How did you get into this space?
- 13:15That's a long, that's a long story.
- 13:16I'll I'll try to give you the abridged version.
- 13:18But much like Steve, you know I started working at a ADSL help
- 13:24desk in college. It's pretty old technology but
- 13:27still out there. It exists for a large DSL
- 13:30provider. And then from there I went into,
- 13:33you know, it's not, you know, pay your bill or turn off your
- 13:36route or turn it back on again type of deal literally that to
- 13:39doing acceptable use policy violations and helping fulfill
- 13:44subpoenas and warrants from local law enforcement agencies
- 13:46for people doing nefarious things, you know, with our
- 13:49services at the ISV at that time.
- 13:51And then from there I went into a large early stage of my career
- 13:56doing government contracting mainly around computer network
- 13:59and defense for various government agencies, the Army,
- 14:02the Navy, working intelligence as well there too.
- 14:05And then where I met Steve all these years ago, Steve and I,
- 14:09Steve and I have been together for a long time, almost a decade
- 14:12now. And you know we were at a large
- 14:15BIG4 and Steve and I ran that practice there.
- 14:18Essentially we had 200 sock analysts, threat hunters, sock
- 14:22managers running that operation from large Fortune 50 clients.
- 14:27And then Steve and our friend Daniel convinced me to leave
- 14:30everything that we built over there and do it all over again
- 14:33here from scratch. So here we are.
- 14:35Sounds like a very similar story.
- 14:37You guys have worked together for a long time.
- 14:38Jim and I have worked together for a long time and now the four
- 14:41of us have worked for a much shorter time, I think probably a
- 14:43year and a half year roughly. For those who aren't familiar
- 14:47with what RSM brings to here, I don't want to turn this into a
- 14:50commercial for RSM, but give us the elevator pitch for what does
- 14:53the managed security practice do?
- 14:55What are some of the things that come out of it?
- 14:56I know we've you we we've had internal conversation around
- 14:59those things like RSM Defense and Unit 26, but tell us a
- 15:02little bit about what those are for sure.
- 15:06We not only focus on you know the low level monitoring
- 15:11aspects, what we're trying to do for our clients is provide a end
- 15:16to end security stack of solutions that meet clients
- 15:20where they need to be met right now in their journey.
- 15:24So for us it's as simple as having the the conversations
- 15:31with our clients to really understand where what their
- 15:34needs are because as a consulting firm we have the
- 15:38ability to expand and and pull in the right resources at the
- 15:42right time. But from a managed security
- 15:44perspective, what we want to do is take the burden of day-to-day
- 15:50operations in various stages of our clients so that they can go
- 15:55focus on more high value, high demand type of activities.
- 16:00And we have everything from doing security monitoring all
- 16:05the way up through instant response activities, all the way
- 16:08through DC service services etcetera that are all related to
- 16:14what we do from a a managed security perspective.
- 16:16So we're really trying to help meet the clients where they are.
- 16:21So the name RSF Defense is that basically our term for the
- 16:24managed SoC. Yes, that is the the trademark
- 16:28name of our managed security or managed SoC, yes.
- 16:32I can appreciate a trademark name as we have trademark RN as
- 16:34well. How about unit 26?
- 16:36Where does Unit 26 fall into this?
- 16:39I'll let Todd give that story, but it's it is tied to the RSM
- 16:43history a little bit, but I'll let Todd give that one.
- 16:46Yeah, so you're not, you're not really a cool security team if
- 16:49you don't have a cool, witty name, right?
- 16:50That's that's pretty much a industry standard.
- 16:53But no, it it really came, you know, the team wanted to, you
- 16:57know, we have a big team aspect of what we do here and making
- 17:00sure that we recognize that and the team themselves picked that
- 17:03name right. 1926 is when RSM was initially founded.
- 17:07Unit 26, unit being a team, right?
- 17:09That's what we went with. That's where it came from.
- 17:12It's really the long and short of it.
- 17:14So when we're talking about socks, we're not talking about
- 17:17Sarbanes-Oxley. We're not talking about those
- 17:20things you put on your feet. We're talking about SoC.
- 17:25So Steve, what does SoC stand for and what is it like?
- 17:29Make it as simple as so people. Everyone can.
- 17:31Understand. SO SoC stands for Security
- 17:35Operations Center. Its primary purpose is to
- 17:40provide infrastructure, people, process, technology surrounding,
- 17:46monitoring your infrastructure in your client's environment,
- 17:52your in your particular environment in a secured fashion
- 17:58with let's say refined processes and procedures and executing
- 18:05against those processes and procedures.
- 18:08So it's about having a softening unit of professionals that are
- 18:15there watching when when nobody else is.
- 18:20And I think Todd uses this phrase quite often.
- 18:22But a lot of times the people that are in the sock are the
- 18:27smart people in the basement type of thing.
- 18:29That when there's an incident that's that's coming or has
- 18:34occurred, these are the people that you want on your side
- 18:38defending you and trying to understand where patient zero is
- 18:43and and take all the necessary steps to respond and recover
- 18:47from a security incident to cybersecurity incident.
- 18:50Yeah, I mean, it's funny. Use the term patient zero.
- 18:53Sound fault very much like like a military term in a lot of ways
- 18:58but I I know, I know it's not military but more like OK versus
- 19:03virus or sickness starting. But it's I mean the the amount
- 19:08of attacks that are happening today right.
- 19:10I mean, Todd, tell us like, you know, is, is it like a new ball
- 19:14game now than it was maybe a decade to go with like, you
- 19:18know, instead of being attacked a couple of times a week, you're
- 19:22getting attacked 24 hours a day. What's the deal?
- 19:26Yeah, Jim, that's a great question.
- 19:29Business is movement if you have somebody of questionable moral
- 19:32ethics, right? No, I mean and frankly the the
- 19:38IT hasn't changed all that much in my opinion, right.
- 19:40I some people will think so and I'm sure there's some, you know,
- 19:42larger edge cases that support that the volume of them and the
- 19:45ease of them have certainly increased their be made easier
- 19:50over time, right. Since the, you know, the last 15
- 19:53years, correct. There's more connected systems
- 19:55than ever where things are, you know, out there unsecured than
- 19:58ever. There's more applications, your
- 20:00identities are controlling a lot more of this access to the data,
- 20:04right than they were ever before and distributed systems that
- 20:06people particularly don't have visibility around.
- 20:09So yes, there's also a lot of things around, you know,
- 20:13fishing. Fishing is still one of the.
- 20:15The top three ways that cyber attacks occur, breaches occur,
- 20:19right and we've had Fishing point solutions out on the
- 20:21market now for the last 20 years and nothing has seemingly got
- 20:24better. It's only gotten worse or made
- 20:27made more easily and readily accessible to threat act, right.
- 20:30So I think the answer is yes and no there Jim.
- 20:33I think the other the other things that you know help
- 20:36establish those ease of attack factors is again
- 20:41vulnerabilities. Now back in the you know I say
- 20:43back in the day or what I can date myself but you know usually
- 20:47when you would patch things right you're 30 days right.
- 20:49You know deployed to a non product system test it right.
- 20:51That's that's sadly not the case anymore patching around high you
- 20:56know CVE related vulnerabilities almost needs to be a tier one
- 20:59security institute right. I mean, there are threat actors
- 21:02developing capabilities faster than ever before to turn around
- 21:05vulnerabilities and exploits and maybe weeks, days instead of,
- 21:09you know. Months.
- 21:10You know, I always thought that SOCKS SoC would focus on
- 21:16activities like our network is being scanned, there's a DDoS
- 21:21attack. Is there more than that?
- 21:23I mean you mentioned phishing, is the SoC also important in in
- 21:28those types of attacks? Yeah, absolutely.
- 21:31Phishing is one of the I got the biggest vectors on breaches and
- 21:34how they occur in incidents in general.
- 21:37Business e-mail compromise is another big one on that list.
- 21:39I didn't get involved in e-mail, just like phishing does.
- 21:41But also what they're doing, the threat actors, is subverting the
- 21:45trust models of these companies and corporations.
- 21:48And they're going after the, I would say the weakest links of
- 21:51those change, right? Why would I, as a threat actor,
- 21:54try to breach your, you know, $1,000,000 firewall solution,
- 21:57right, When I can just send an e-mail and ask you for a pass,
- 22:00right? It's a lot easier.
- 22:01Same thing goes with animals, right?
- 22:02You're I'm a I'm a hunter. I like going hunting things like
- 22:05that. Animals don't walk straight
- 22:07uphill, they walk up on angles. They take the paths of least
- 22:09resistance. They may escalate to those more
- 22:12sophisticated types of attacks, but they're definitely going to
- 22:15try the low hanging fruit 1st to get in right.
- 22:18So it's it's become a a game of kind of cat and mouse too,
- 22:22especially the way once they do get in the way, they move around
- 22:26inside. They're using legitimate
- 22:27applications and programs that you already used today to
- 22:30administer your systems. So it's being able to find out
- 22:34what the anomaly is. And you know some of them are
- 22:36pretty tall tale signs. EDR certainly got a lot better
- 22:39and changed the game in that sense about making detections
- 22:41around endpoints. Sure, you know the users use
- 22:44endpoints, right. So that's that's where we want
- 22:46to focus a lot of the attention, not all of it, but most of it,
- 22:49yeah, it's it's gotten I would say easier enough.
- 22:51And I've got to think that the identity based attacks are, I
- 22:55mean you've you've got to be focusing on on that at some
- 22:59degree, right, Because really it's about getting in the front
- 23:03door, moving laterally, escalating privileges, seeing
- 23:07how far you can get right. How is identity affecting or
- 23:12fitting into what the SoC does? Its core.
- 23:16It's absolutely core. We have to have identity
- 23:18information to be able to do a a good job at what we do every
- 23:21day. You know, you know identity is
- 23:24evolving, right? I mean I think you guys talk
- 23:26about that every week on here. You know, not only do people
- 23:29have identities, but devices have identities, applications
- 23:32have identities, services now have identities.
- 23:36So the identity space, in that sense, the attack, the attack
- 23:39space is growing, right? So we have to we have to know
- 23:42how those identities are being used to be able to detect
- 23:44anomalies, to be able to start incidents and detect breaches.
- 23:48Steve, when would I? I know whether or not I can do a
- 23:52better job of doing my own security operations first when I
- 23:58would outsource it. And is it black and white or is
- 24:01there Shades of Grey? As with everything, there are
- 24:05Shades of Grey in different areas, but in general terms,
- 24:10it's an expensive proposition to build a a sock for your own
- 24:17organization by yourselves. You're looking, you know to do
- 24:21it the right way 24/7, have the right controls in place, have
- 24:25the right technologies in place to support that.
- 24:28You know you're generally looking north of 1,000,000 to
- 24:32$2,000,000 just to even kind of get started.
- 24:35Now obviously there are certain organizations that have
- 24:38compliance regulations or you know specific personnel
- 24:42requirements that that mandate that they must go and make this
- 24:46investment. And then you know they are
- 24:48obviously controlled and governed by frameworks such as
- 24:52NIST and and fed ramp and and everything.
- 24:55So there are different needs for different companies in in their
- 25:01different states but nine times out of 10 it is not a worthwhile
- 25:08cost efficiency to to go and build your own socket.
- 25:11You want to leverage the the scalability and the cost
- 25:16favorability of a of a managed solution in that spot, Jim.
- 25:19Yeah, I would imagine that it's, you know, I, I think from a
- 25:22business standpoint, the way to look at insource versus
- 25:26outsource is I want to direct my own personnel to areas that
- 25:32provide business differentiation, business
- 25:36advantage or value versus my competitors.
- 25:39It seems like this kind of fits more into the infrastructure at
- 25:44some level and below, but that there is some business
- 25:47differentiation at some point where you know it does make
- 25:50sense to have some of your own people.
- 25:53Is that what you're seeing a lot of organizations doing?
- 25:55In a perfect world, you definitely have some of your own
- 25:59folks, especially on the, I'll say a Level 3 triage incident
- 26:05response side of the house because you want your own people
- 26:10to know exactly where to go, what to do, and be able to react
- 26:15in a split second. And while a managed security
- 26:17team can do, you know do that well for most organizations,
- 26:23you're never going to be as intimately familiar with your
- 26:25own, with an external entity as you would be on your own
- 26:31internal side. So there's definitely where we
- 26:35find the the best examples of successful security teams is
- 26:43where there is a blend of pulling in you know managed
- 26:47security or external help in the appropriate areas while still
- 26:51maintaining your own, you know small core security team to help
- 26:56out. So definitely and something back
- 27:00to to add to Todd's notices. So from where we sit, the
- 27:07avenues of how threat actors get in are still the same ways.
- 27:13Meaning it's still the low level tasks that need to be done, the
- 27:17patching, making sure that users are not clicking on things.
- 27:21It's the basic hygiene that will stop the majority of the
- 27:25threats. And Todd talked about all that.
- 27:27But being a little bit older than the rest of you all can
- 27:32call it still goes way back to to early times in in watching
- 27:38and managing security. It's checked your front door.
- 27:42Make sure there's you know as little gap as possible and you
- 27:47know, make sure that you use armed your own personal team,
- 27:50your your staff and all the business partners to understand
- 27:56where the risks come from and set that priority accordingly.
- 28:00But at the end of the day it's it's always the basic hygiene
- 28:03stuff that that gets a lot of our clients.
- 28:06I'm the master of analogies here, and one of the things I
- 28:08like to accord you back to is, you know, look it, if you were
- 28:12going to, if you were going to commit a criminal act, right?
- 28:14Especially like breaking and entering or something like that.
- 28:16Would you rather break into a house and has a bunch of
- 28:18security, lighting and fences around it, or would you have to?
- 28:21Or would you be more advantageous to break into a
- 28:23house that's got a bunch of overgrown bushes, no lighting,
- 28:26perimeter lighting, things like that?
- 28:27Well, that's obviously going to be the the target of opportunity
- 28:30there at that point. And I I I've written several
- 28:33times about this on our RSM blog.
- 28:35But you have to make yourself just sometimes unattractive
- 28:37enough to waste time so that they move on to easier targets
- 28:42sometimes. And doing those small things is
- 28:45a big piece of that. Yeah, we've talked about this
- 28:47where you have to you don't have to be faster than everyone else,
- 28:49just faster than your friends when the bears chase.
- 28:51That's right. Exactly that, that that is true
- 28:54for a lot of us. I mean to be be honest, like it
- 28:56does seem kind of cliche and funny, right?
- 28:58But that is you know, if you're if you have a a semblance of
- 29:03roadblocks or making it difficult for threat actors to
- 29:06achieve their goals on objectives.
- 29:08I mean, time is money to them just like it is time is money to
- 29:11us in the business world sometimes, right.
- 29:12So you move on to deals that are more lucrative and going to, you
- 29:16know, return your investment. Super, right?
- 29:18I think it's probably worth calling out that there's
- 29:21different types of attacks, right?
- 29:22If you are, you know, a random recipient of something like
- 29:26that, that might be. But if you're a target, somebody
- 29:29is literally targeting your organization.
- 29:31Now we're talking about a different level of threat,
- 29:33right? Really doesn't matter how much
- 29:35faster you are because they are looking to specifically get into
- 29:38your place. How does that play into the work
- 29:43that the SoC does? They become aware that, oh,
- 29:45there is a target, you know, that there is specific target on
- 29:48someone's back when it comes to this?
- 29:49Or does that get discovered as you go through this process?
- 29:52Walk me through what they're like.
- 29:53Absolutely. So one of the components of our
- 29:55service, we have a, you know, a very good threat intelligence
- 29:58apparatus in our team. We have people that spent years
- 30:02doing threat intelligence for the government, things like
- 30:04that, right. Yeah.
- 30:06We do run across through some of our open sources of
- 30:09investigation that or a pending attacks clients are trying to
- 30:13purchase and broker access into these certain client
- 30:16environments and things like that.
- 30:17And we do get heads up on those. Hey, you're correct Jeff.
- 30:20The and the one thing I'll say is you know once you do have a
- 30:22target on your back and you're not a victim of I would say some
- 30:25commodity drive by malware, right, or ransomware, you have a
- 30:29serious problem on your hands. Because if depending on the data
- 30:33that you have and what you have and what they want right is good
- 30:36enough or great enough, like they will continue to come back,
- 30:39right. And they will not continue to
- 30:40come back and just attacking you directly.
- 30:42They'll come at your compliances or regulatory bodies.
- 30:45They will come at you through third parties and vendors, right
- 30:48to try to gain access and the the attack surface just
- 30:51continues which if you have somebody that is confirmed
- 30:54action targeting you or the data that you have at that point you
- 30:58have seriously. Steady.
- 31:00I mentioned a long history in this, and that's something I
- 31:01want to ask you before is, have you seen the evolution of how a
- 31:05sock operates change over the years or is it still
- 31:09fundamentally? The same the demands and the
- 31:13stress on a sock nowadays is I'll say tenfold just because of
- 31:21the expansion of where the the threat sources can come from,
- 31:25where the threat actors are targeting.
- 31:27And as we have progressed moving from on Prem equipment to the
- 31:34cloud back to on Prem back to cloud and cloud really taking a
- 31:40hold right now with everything we do, you know with SAS based
- 31:43platforms etcetera. The, the number of
- 31:48investigations and the number of sources of potential threats is
- 31:53exponentially larger than it was even 10 years ago.
- 31:58So that evolution will continue until there's until the threat
- 32:03actors are gone, which is never going to happen at this point
- 32:06because again, they're driven, they're a a business just like
- 32:10anything else. And as long as they have some
- 32:14motivating factors whether it be political, financial or
- 32:17whatever, it's still going to still going to happen At the end
- 32:21of the day we're we're human for right now until AI takes over at
- 32:25some point. But we're we're human right now,
- 32:28and things are going to be accessible and all the good
- 32:35intention that we can possibly do is not going to prevent every
- 32:39single attack. One thing to expand on there
- 32:41real quick is you know I think Steve had a a big point there
- 32:44right is we on the defensive side of the house and this was
- 32:47even true. You know back in the day we're
- 32:49working out the government stuff like that was we have to get
- 32:51right all the time, right. And we have levels of, say,
- 32:54bureaucracy that we have to go through to plug in a proverbial
- 32:57Ethernet cable, right. They, these people don't have
- 33:00that level of bureaucracy. They're very agile.
- 33:02They're very, again, motivated. They don't have to ask for
- 33:05permission and they just have to get it right once.
- 33:07Right. So the stakes are high.
- 33:09And also what Steve mentioned too is, you know, at the ongoing
- 33:13relation to data, right. There is so much data out there,
- 33:15right. And that's that's one thing I
- 33:16try to stress their clients is, you know, you know, they want to
- 33:19collect this data source. They collect that data source.
- 33:21And sometimes you have to ask, well, why?
- 33:23Because now we have to secure it.
- 33:24There's, there's some good use cases for that, right.
- 33:26And there's some good use cases for not collecting.
- 33:29But you don't have to secure it. Steve, I want to make this
- 33:31actionable for our listeners, something that they can take
- 33:34away and maybe something that if they are responsible for
- 33:39security operations that they can do something to improve
- 33:42their world. And I started off the question
- 33:45of when should I build my own sock and when should I go to the
- 33:49manage service route. It sounds like there's this,
- 33:52it's really a shade of Gray in a lot of cases.
- 33:56But I also want to know like what are the economics?
- 34:00And putting it to the point like, OK, maybe I have a soccer
- 34:05ready. It's something I run in house,
- 34:09maybe it's partially I'm using some managed services.
- 34:13How do I look at that? But also like if I'm Greenfield,
- 34:17I don't have this today, you know, how do I approach this
- 34:21from, you know, whether or not to start from scratch and built
- 34:25on my own versus going to manage route.
- 34:30So a a lot of things to consider, Jim, in that question
- 34:34and for the listeners on this podcast, it's it's imperative
- 34:40that you understand there's no right or wrong way to do this.
- 34:44At the end of the day, as long as you are meeting the security
- 34:49objectives of your organization, you can do this in whichever way
- 34:53makes the most sense to to achieve those objectives.
- 34:57But the first thing you need to do is understand what is
- 35:01governing the outcomes from your security perspective.
- 35:06Meaning are you compliance driven, are you driven by merger
- 35:12and acquisition targets? Are you driven by your own data?
- 35:16Are you driven by your intellectual property?
- 35:21Like there are various ways that you could be governed by and
- 35:27once you understand what that is then come back and say OK, I
- 35:32have a team of three people currently they're doing you
- 35:36know, some IT, some security and you know some running around
- 35:40field service type activity. You don't have a full-fledged
- 35:44stock because again, three people are not going to cover 24
- 35:47hours a day and the misnomer that threats only happen 8 to 5
- 35:52long time out the window. So organizations that only that
- 35:57think they're protected just because they are doing it while
- 36:02they're working. Most of the time your threat
- 36:05actors are ten time zones over and they are just getting
- 36:10started. Oh, it's imperative that you
- 36:12also realize that if your environment, if your business is
- 36:18doing any kind of digital transaction of any kind, then
- 36:23you're susceptible. No matter how small or how large
- 36:27you are, and a lot of times the smaller organization don't
- 36:31realize how susceptible they are because they're they could
- 36:36affect companies upstream based on how many you know what third
- 36:43parties are involved in the process.
- 36:45So once you identify what your objectives are, what your
- 36:51current basis is, at the end of the day it comes down to people
- 36:56and or technology to support the effort.
- 37:00While you can do this with you know traditional Sims or cloud
- 37:03based services or XDR or you know pick your acronym of
- 37:07choice, you still need to make investment in people to
- 37:11understand what that is. Right now, there are things that
- 37:15AI is going to help with certainly down the line as that
- 37:19gets smarter and adapts to threat active models etcetera.
- 37:24But for right now, it still needs to have some level of
- 37:29human involvement to to make the right executions for the
- 37:33business at hand. A lot of times, you know, like I
- 37:38said you you're going to need north of $1,000,000 probably
- 37:41just to get started between having enough staff, having the
- 37:44tools to do it and writing and training all of the people
- 37:50writing the policies for all the folks constantly updating and
- 37:54training to stay abreast of current threats.
- 37:58So there's a lot of things to really consider that I want the
- 38:02the audience to understand that it's not, this is not you turned
- 38:06it on tomorrow and then you're ready to go.
- 38:10We want to make sure that, you know, folks are successful
- 38:14wherever they are in whatever fashion they want to do.
- 38:17That's a great answer. You covered a lot of ground
- 38:19there, Todd. I was kind of like keying off of
- 38:22some of the technologies that Steve mentioned there early on.
- 38:27I guess one of my fundamental questions is you know when you
- 38:30look at a sock, what are you doing?
- 38:32Are you like doing that, that SIM function like pulling in the
- 38:37logs from systems is it that plus some walk us through that
- 38:42what you know more or less it's kind of like how do I get
- 38:45started but it's more just explain to folks like how's the
- 38:50SoC thing done. Yeah, Jim, that's a good
- 38:54question. There could be a long answer
- 38:55that could be a short answer. And the short answer I'll give
- 38:58you is as a General practitioner in the SoC, I would want as much
- 39:03data backing up my analysis and investigations as possible.
- 39:06So data from whatever disparate sources or systems or stack
- 39:10tools that you may have, you know, including Identity, even
- 39:14tools that people wouldn't think would be relevant to security
- 39:17operations. I can assure you it's 2:00 in
- 39:20the morning and something's going on, They are 100%
- 39:23relevant. If I if it requires me as the
- 39:26the operator there to make a determination to bring down a
- 39:30domain controller because something's weird going on or
- 39:32disable AVIP user in the middle of the night, right.
- 39:36The more context is better, right?
- 39:37That's one of the things that Identity is helping doing is
- 39:40bring context to a lot of the security alerts, right,
- 39:43especially around what the roles are, the permissions that may be
- 39:46in the organization. Identity is is key to bringing
- 39:50along that context in that we need to make those decisions
- 39:52ultimately sometimes within 15 minutes and less depending on
- 39:56what SLA's are and things like that.
- 39:58But you know again at the other side of that, you know Jim is
- 40:02you know what we're doing is monitoring, detecting.
- 40:05Responding and trying to prevent threats, rights, and monitoring
- 40:09requires bringing in all that data, right?
- 40:10We don't have the data, and especially if you don't have it
- 40:12brought in into a normalized taxonomy, you're also going to
- 40:16have a problem there from a stock perspective.
- 40:17So a lot of the SIM systems do a lot of good job with that today.
- 40:22And then the detection piece is also hard to do right just
- 40:25because you go out and spend a bunch of money on a SIM system.
- 40:28It's just a framework, right? Same thing with a bunch of EDR
- 40:30tools. You can go get the new shiny EDR
- 40:33that's off the shelf and Black Hat, right?
- 40:35And it's still not going to really do all that good for you,
- 40:39right. I mean there are it had gotten
- 40:40better but if you don't have a threat detection engineering
- 40:44team or something like that writing rules for what is bad or
- 40:46what known is known bad environments, it's going to make
- 40:50that tool less and less effective, right.
- 40:51And less ROI and you're end up going to ripping it out and
- 40:53replace it for another blinky shiny box, right.
- 40:58So yeah, there's a lot of work as Steve said going into that,
- 41:00right. And but yeah, I mean those the
- 41:03data is the most important thing, right?
- 41:05And having the data normalized, when we're searching username or
- 41:08source ID, it's searching across all of those systems in these
- 41:11these taxonomies so that we know what we're applying to and we
- 41:15see all the whole context. Yeah, to add to what Todd's
- 41:19saying because he's 100% correct, but being that this is
- 41:22an identity podcast, we want to make sure that we keep bringing
- 41:25back the role of not only the user, but the asset that ties
- 41:31everything together as well. The understanding what is normal
- 41:37behaviour from abnormal behaviour is such an important
- 41:42piece of what the SoC is monitoring.
- 41:44Knowing that they ordinarily a person accesses these five
- 41:49applications every single day, well, all of a sudden on day six
- 41:54they access something that they have never done before and it's
- 41:57not in their business context to do so.
- 42:01That should send up a red flag immediately, and it does.
- 42:04If you're configured properly in the underlying systems, it will
- 42:10raise a flag as far as changing the risk score of that
- 42:13particular user. A lot of alerts come from
- 42:19identities logging in from remote locations that they're
- 42:23not usually coming in from, and a lot of it is noise because of
- 42:27VPNs and people are travelling. We're, you know, we're global
- 42:30society at this point, so a lot of it is noise.
- 42:33However, unless somebody is visiting Nigeria or Japan or
- 42:40China or whatever, like why would somebody be locking in
- 42:44from those places? And your VPN's are not going to
- 42:47be sourced in those countries. So that's the time that you want
- 42:53to at least investigate. Well wait a minute.
- 42:55You know, Joe Smith has never left the country while
- 42:59somebody's locking into here, so it is super imperative and has
- 43:05been an increasingly necessary data source for any suck at this
- 43:12point given the proliferation of of how identities are used.
- 43:17And just to lay on to that, even a more tactical perspective,
- 43:19right, a lot of these, it's good to know that Joe is logging in
- 43:23from Laos, right, or Vietnam or something like that.
- 43:26But what user agent he's using to do so, comparatively to the
- 43:30old ones he's seen on the environment, what Windows device
- 43:33or what operating system they're using, things like that are in
- 43:36very important context that these identity systems are
- 43:39bringing in from the SoC. So help me understand this from
- 43:43a step by step process. Can you kind of take me through
- 43:45with the anatomy of a breach would look like where does
- 43:49what's the SoC doing to to prevent this or to mitigate the
- 43:53chances of this happening? Todd, I don't think you were
- 43:55kind of talking about maybe putting some examples together.
- 43:58I'll hand it over to you. Yeah.
- 44:01So great question. I mean, there is going to be a
- 44:04couple phases that are always absolutely every, I guess breach
- 44:07or incident, right, or cyber attack, however you want to lay
- 44:10it out. There's going to be some level
- 44:12of reconnaissance that the adversary is going to do against
- 44:15you, right. They're going to use that to
- 44:17determine weaknesses, vectors of infection, right, attack
- 44:20surfaces that they can go after, right.
- 44:22It's like any good research, right.
- 44:24I mean, you know, and you know, Jim brought this up earlier,
- 44:26like a lot of it sounds military because it's kind of like that,
- 44:29right? The the methodologies behind it,
- 44:31they certainly were like in a lot of ways that's why you see a
- 44:35lot of, you know, typically ex military, ex government people
- 44:39in, you know, cybersecurity, things like that as well.
- 44:42But I digress. But yeah, so there could be some
- 44:44sort of a constant stage that they're going to go after to try
- 44:47to probe you, essentially or figure out what you're about,
- 44:50right? That could be social engineering
- 44:51attacks, phishing emails, right? Things like that.
- 44:55And then there's going to come a phase of initial compromises
- 44:57when they're going to make their vector an infection, right?
- 45:00They're either going to exploit some sort of software that
- 45:02phishing e-mail they sent. It's going to be successful,
- 45:05right? They're going to take advantage
- 45:06of, you know, a vulnerability or something like that.
- 45:10The third phase of that is really going to be, you know,
- 45:12maintaining persistence. Once they got a slip holding
- 45:15machine that the next thing I'm going to do is a threat.
- 45:17Actors make sure I don't lose access, right?
- 45:19And that's where we're also seeing a lot of the monetization
- 45:22of attacks nowadays. That's where some people stop,
- 45:25right? There's things out there in
- 45:27industry, initial access brokers, but that's all they're
- 45:29doing, going and getting access and selling that apps.
- 45:31They're not actually, you know, encrypting anything, stealing
- 45:35anything per SE, right? But they're compromising the
- 45:38systems to then send it to somebody or self somebody who is
- 45:41going to take that, that next step, right?
- 45:43So once they have a foothold in your system, and at this time,
- 45:45they're usually either creating new accounts, creating new
- 45:48identities, you know, just maintaining access, right,
- 45:51creating back doors, web shelves, whatever it may be that
- 45:53they're going to use to maintain access.
- 45:55They're going to try to move around laterally in the network,
- 45:58right? That, you know, expands their
- 45:59access to the network. They'll start trying to figure
- 46:01out where they are. One of those systems they can
- 46:03hit, you know, because you get into a network, you don't really
- 46:06know where you're at sometimes, right?
- 46:08Or if you're on an an end user machine, you want to get more
- 46:11access to see if you can get admin rights, things like that,
- 46:14right? There's usually that's going to
- 46:16get followed by some sort of like initial attack payload or
- 46:19installation of attack, right, installing like exfiltration
- 46:23tool tools or remote desktop softwares that we're seeing now
- 46:26like this is recording now any guests.
- 46:28The incident just happened the other day, things like that,
- 46:32right? Or they could be using your
- 46:33infrastructure to support their observations for like crypto
- 46:36mining and things like that. Usually some sort of malware is
- 46:39involved in that in that stage. The last two stages are probably
- 46:43the most important ones, right? Is the actions and the
- 46:46objective, right? So the actions that they're
- 46:48going to take is ultimately stealing the data, disrupting
- 46:50your operations, which is also there for where there's a lot of
- 46:53this organizations out there that just want to bring down
- 46:56services and nothing else, right?
- 46:57But this is their actions on objectives, to their goals.
- 47:00You're going to start seeing the data getting X filled, right?
- 47:02Deploying ransomware, things are going to start getting
- 47:05encrypted, right? Mile of service attacks are
- 47:07going to start happening. And then finally, the last, the
- 47:10last bit of it is the escape plan, right?
- 47:12Is getting out right? Destroying evidence, avoiding
- 47:16detections, right? And usually that's where a lot
- 47:19of breaches and incidents are detected.
- 47:20And that's where we don't as a defensive operator, right?
- 47:23That's not where we want to catch things when things are
- 47:26going off at the end of the day. And essentially at that point,
- 47:28you've lost, right? This is where they're erasing
- 47:31your evidence, coming to tracks, clearing audit logs, disabling
- 47:35other security tools, right, things of that nature.
- 47:38That's the general 30,000 foot overview of the Anatomy of
- 47:41attack. And you can see there in just
- 47:44some of those things I mentioned where identity would play a
- 47:46large role in helping provide context and stocks attacks as
- 47:49well. Yeah.
- 47:50I was thinking as you're going through that, that there are
- 47:53certain steps along the way that probably have a certain
- 47:57signature or footprint to them where it's like, OK, I've got,
- 48:01I'm on a laptop, I've got administrative access.
- 48:04Now I connect to a download site on the dark web, quote UN quote
- 48:10or in Russia or wherever you're like, Now you go out and connect
- 48:15to that site. That's a pretty hot indicator,
- 48:20right? Well.
- 48:21Jim I I think that's the The thing is like it's even easier
- 48:25than that, right? That's what you think is
- 48:27happening. That is not what's happening.
- 48:29What is happening is they're using the same shared services
- 48:32infrastructure that everybody's using.
- 48:34If I'm a threat actor and I'm ex filling data to some tour node
- 48:39in Russia, like that's that's some rookie level stuff in my
- 48:42opinion. Like that's to be serious,
- 48:44right. I'm going to spin up a new
- 48:46Amazon EC2 instance attack you from infrastructure that's not
- 48:49listed on any list. It's not showing out in any
- 48:51country using Azure services, right.
- 48:55Things like that to pull data to known good IPS.
- 48:57And this is how they're good at blending in or provide, you
- 49:01know, a back end to a bulletproof hosting
- 49:03infrastructure where they can't get taken down.
- 49:05They're hosted out of contentious regions like
- 49:08Ukraine, South southern Ukraine, right.
- 49:10No one's going to go serve a subpoena to take down a server
- 49:13and Don stock right now, right? It's just it's just not
- 49:15happening. But yeah, I mean, it's even it's
- 49:18even simpler than that, right? I mean we've even seen attacks
- 49:20where you know we had a a regionalized hospital that was
- 49:25based in the Northwest of the United States, like all the
- 49:29attacks came from Seattle like where they're located.
- 49:34So the adversary again during that reconnaissance phase knows
- 49:36where their infrastructure's hosted.
- 49:37So that would blend in better to say sending something to
- 49:40Nigeria. I mean if that go, if that's
- 49:41going to Nigeria or you know Russia, like we're going to pick
- 49:45up on that immediately and shut that down making it harder by
- 49:50blending in with what is known good, right.
- 49:52They're using Amazon, they're using GCP, they're using Oracle
- 49:54Cloud, right? Using those infrastructures
- 49:57against? Right.
- 49:59Yeah, that's cool stuff. I mean it.
- 50:01Well, cool from the standpoint, like, I didn't think of.
- 50:03I agree. But.
- 50:04It's all about not being detected, right?
- 50:07Yeah. And that's the some of the
- 50:08things. I mean that's where a, you know,
- 50:10a sock operator's job and an analyst job is harder, right?
- 50:13It is. I tell people, I've I've done a
- 50:15lot of sock analyst interviews in my time and I tell people
- 50:18like it is the most rewarding and thankless job at the same
- 50:22time, right? Because your job is difficult,
- 50:25right? If something, what one little
- 50:26thing gets through, it's coming down on you right to some
- 50:29degree. Hopefully you have leadership
- 50:31that'll help stable that for you.
- 50:33But you know, essentially right, you have to get it right all the
- 50:36time, right? And that's that's where they
- 50:38just have to get it right once. Equated to equate it to a
- 50:42football game, You're on defense.
- 50:44You have no idea what play is being called on the offense side
- 50:47and you asked to prevent them from getting to the end zone or
- 50:51scoring. That's in essence, the job on
- 50:54the sock side is to make sure that you've laid out all of your
- 51:00defenses possible to try and prevent them from staging
- 51:05forward. And it's it is never going to be
- 51:10100% effective. But it's your job is to keep as
- 51:14many of the the bogeys out of the end zone as possible.
- 51:18And Todd's right, it is a super rewarding job.
- 51:22It is super hard, but a lot of organizations don't, you know,
- 51:29they don't always provide the the backing and support for
- 51:32folks in that role. So it is a high burnout you
- 51:36know, type of. Role it's It's an easy
- 51:37apparatus. Yeah.
- 51:38It's an easy apparatus to blame when something goes wrong.
- 51:40Right. When there's, you know, systemic
- 51:42problems above that, right, From a program standpoint, you know,
- 51:46a maturity standpoint, things like that, right?
- 51:48Yeah. I hope you're picking up like
- 51:50our passion for what we do, because it doesn't matter the
- 51:54organization, it like this is a necessary item to protect
- 52:00yourself, your clients, your customers, etcetera.
- 52:04And unless you have some level of passion for it, it's not
- 52:07going to be done right. So that's when you you really
- 52:10need to look and say is this what we really should be
- 52:14spending our efforts on or do we rely on some experts to kind of
- 52:17help us with that. So you'll you'll get the sense
- 52:20of Pad and I probably should do our own podcast at some point,
- 52:24but you'll get the sense that we have passion for this topic
- 52:27because it is super important for us and and what we do.
- 52:31I got an idea. Sock at the center there.
- 52:33You go something like that. I got two final questions then
- 52:37we'll end on a lighter note. You kind of touched on my first
- 52:40one, which is what happens when things breakdown?
- 52:43Nothing is perfect. What happens when something gets
- 52:47missed? I mean it's got to happen in the
- 52:49real world, right? What's I guess, Steve, what
- 52:52happens when you know the service fails?
- 52:56So dependent upon the threat actor and the type of vector
- 53:00that they're getting in, it could be.
- 53:05Let me take a step back, This is why you don't have one layer of
- 53:09defence. You have multiple layers of
- 53:11defence. So if they get through the first
- 53:14layer then your secondary control should take into effect.
- 53:19So say an end user clicks on a fishing link, so they first
- 53:25first layer destroyed, they got through.
- 53:27But your second layer, your DNS, your endpoint, your your e-mail
- 53:34threat protection, that should be your second layer of defence
- 53:38protecting you from any further home.
- 53:41Well now if you have a third like they get through that
- 53:44somehow because your controls were not as effective.
- 53:46Now you have a third layer of defence where use isolated
- 53:51networks to control that. OK, so if somebody actually did
- 53:54get in, it's only going to affect these 20 assets right
- 53:59here. So it's important to implore or
- 54:05you know that perform a defence in in depth kind of strategy as
- 54:10it relates to protecting environments because no single
- 54:14line of defense is ever perfect and you want to make sure that
- 54:18you are at least isolating your critical assets away from
- 54:22anything that could be impacted. So that critical fountain jewel
- 54:27is defined by the organization as you know, IP formulas,
- 54:33secrets, trade secrets, etcetera.
- 54:35Like you need to keep them as quote, UN quote air gapped as
- 54:41possible such that they do not get exposed because ultimately
- 54:45that could be not only brand reputation but.
- 54:49You know, long term effects of of impact to the group.
- 54:53Yeah. Making catastrophic to the
- 54:54business, Yes. Trying to avoid that.
- 54:57All right. So you guys have sufficiently
- 54:59scared me. But what if I'm not scared and I
- 55:02want to become a sock analysts? What would you recommend for
- 55:05somebody who's listening out there?
- 55:06It's like, oh, that sounds interesting.
- 55:07How do I get into that world as a as a newbie or a beginner in
- 55:10the space? A Todd, I don't know.
- 55:13Maybe we'll start with you. Yeah, you got to you got to be
- 55:18curious. I think that's the thing, right?
- 55:20A lot of, and this could be a whole other episode on, you
- 55:23know, kids that are graduating out of the the education
- 55:27programs around Cybersecure. There's a there's a worldwide
- 55:30industry talent shortage. I can understand some of that.
- 55:34But a lot of them aren't coming prepared out of school to be SoC
- 55:38analysts. But you have to be curious,
- 55:41right? If you think you're going to sit
- 55:42back and wait for these tools to make detections for you and
- 55:47you're not going to understand the fundamentals of how those
- 55:49detections were formulated and made and things like that, like
- 55:52you're going to have a hard time.
- 55:53I think at least here at at RSM, you're going to have a hard
- 55:56time. But yeah, you got to, you got to
- 55:59understand you also have to check your ego at the door,
- 56:01right. There's things that you and
- 56:02Jeff, you know, Jim know that I don't know.
- 56:04There's things that I know that we, you know, you don't know.
- 56:06We have that kind of mantra in the security operations center
- 56:10here at RSM is, you know, everybody knows something,
- 56:13everybody brings something different.
- 56:14It's a real a real team aspect around that and we have to we
- 56:18have to parlay off each other and you have to be OK with
- 56:20getting it wrong. So as long as you're doing and
- 56:22what your actions are doing at the time and your analysis to
- 56:25justifiable and defensible you know trying to protect and do
- 56:28what's right for the clients. I don't think you're ever you're
- 56:30a problem out of me right. But it's when you're not doing
- 56:32anything right that's the problems.
- 56:34But yeah, I mean you got to again, this is another thing is
- 56:38like I don't know what I would do if I had to do this job over
- 56:43again. And like I I don't want to seem
- 56:44like this is belittling or anything, but like if I had to
- 56:47put steering wheels on that like a car manufacturing, like I
- 56:50think I'd go insane like every day doing the same job over and
- 56:53over. This job is very repetitive.
- 56:55But what changes every day is the tactics and techniques in
- 56:58there. So you're constantly having to
- 56:59learn new ways to make detections, see the activity,
- 57:03see the traffic you're going out.
- 57:05So it's very exciting from that point that they're they're
- 57:08always trying to game one up on your right, the red active,
- 57:11right. So it's a constant learning
- 57:13battle. Your learning never stops.
- 57:15And you know, frankly, a lot of the, you know, if you're going
- 57:18to get into the sock business, you know, understand like it is
- 57:21a tough game as well too. There's rotating schedules.
- 57:23Like we don't shut down, right? We're like 7-11.
- 57:25We're always out. That's hard on people too, or
- 57:29especially working overnight shifts.
- 57:30When I first started doing this, I I, I worked in a sock full
- 57:33time and went to college full time.
- 57:35So I would work 5:00 PM to 2:00 AM every night, class the next
- 57:40day. It's very rough, but you got to
- 57:41want to do it. It's got to be a passion of
- 57:42yours and we definitely see a a difference in the people that
- 57:46have a passion for it versus people that want to do it.
- 57:49So you have to be willing to be wrong.
- 57:51You got to continuously learn and you got to put yourself out.
- 57:53Steve, anything to add? No, he he stole my Thunder for
- 57:58me the when I'm doing interviews and obviously Todd and I are yin
- 58:03and Yang on on interviews. So what I'm looking for is I can
- 58:09teach most people anything. So from a technical perspective,
- 58:14unless worried about did you go to this SANS course or did you
- 58:19learn this particular thing or did you get this, you know, SEC
- 58:24plus certification, etcetera. Like we can teach people that if
- 58:28you aren't a fast learner and curious about why a certain
- 58:34thing happens, your success as a sock analyst will be difficult
- 58:39because it's that curiosity that drives your thought patterns on
- 58:44where to look for things. And once we would teach you the
- 58:51the past to look for, then it's up to you to to put all of that
- 58:55together and say OK, now A does equal BC and then I goes to a
- 59:01letter that I don't know yet, but I know that it's not, it's
- 59:05not something that is correct or a positive outcome.
- 59:10So it really comes down to how curious you are about learning
- 59:16and what the next thing is. So just like a a four year old
- 59:22or whatever asking the constant why that's the that's the kind
- 59:26of mentality that actually will do well as not only a sock
- 59:31house, but as an Internet responder and as other areas in
- 59:35the detect and respond side of the house you.
- 59:39Got to have an investigation mindset, an investigation based
- 59:42mindset, right? I I equivalent a lot of it too.
- 59:44And I tell this to the sock team, especially the new people
- 59:47that have never worked in a sock is you know, you're a police
- 59:49officer you show up to a crime scene, there's it's just you and
- 59:52whatever's in front of you and the crime scene, right.
- 59:55What do you do? Well, you got to start asking
- 59:56neighbor, right? I start canvassing the area,
- 59:58looking for cameras, looking for evidence, right?
- 1:00:00There's there's a bunch of things that in that
- 1:00:02investigatory mindset that you have to have and it's the same
- 1:00:05thing translates into stock, right?
- 1:00:06An alert goes off. That's just the genesis and
- 1:00:08where you need to begin. Like where do I need to go find
- 1:00:10fire on logs? Who is this user?
- 1:00:12What are they doing on the network?
- 1:00:13What access roles do they have, right.
- 1:00:16You got to go through all that very quickly too.
- 1:00:17All right. So we're up over an hour.
- 1:00:19We're going to start to wrap it up.
- 1:00:21We got a little serious there at the end.
- 1:00:22So we got to, we have to end on a lighter note.
- 1:00:25Steve, you brought up a Super Bowl or football analogies.
- 1:00:28We're going to talk about the Super Bowl.
- 1:00:29Here's my my question for all of you.
- 1:00:32So by the time people listen to this, it's going to be Monday,
- 1:00:35February 12th. the Super Bowl would have taken place last
- 1:00:38night. We're recording this a week in
- 1:00:40advance. Who is going to win the Super
- 1:00:42Bowl and why is it going to be the 49ers?
- 1:00:45Todd, we'll start with you. Well-being a Philadelphia sports
- 1:00:50fans, I hope none of them win. I'll say that.
- 1:00:54But I think the I think the Chiefs are going to win.
- 1:00:58I think their their offense is too potent.
- 1:01:00Their defense has been stepping up recently in the last couple
- 1:01:03of weeks here, especially in the playoffs.
- 1:01:06I think equally could be said about the 49ers, but I just
- 1:01:08don't think they have the the talent there on the offensive
- 1:01:11side to get it. Done Boo.
- 1:01:12Wrong answer, Jim. How about yourself?
- 1:01:13Who are you picking between the 49ers and the Chiefs?
- 1:01:18I was hoping not to even have this conversation with you,
- 1:01:20Jeff, because obviously you're biased.
- 1:01:22OK, but I. Don't know what you're talking
- 1:01:24about. We're vendor neutral here.
- 1:01:26Vendor neutral will accept. When it comes to NFL, I'm going
- 1:01:31with the Chiefs and the reason why is Patrick Mahomes.
- 1:01:34I mean look at all those Super Bowls that the Patriots won.
- 1:01:39And I think it came down to Tom the GOAT.
- 1:01:42And yeah, that's. I just think that Mahomes is
- 1:01:47going to find a way to win. Sorry to tell you that, Jeff.
- 1:01:50I don't think it's going to be a blowout, but I do think he's got
- 1:01:53the edge. All right.
- 1:01:55Oh, for two, Steve. All right.
- 1:01:56So why are the 49ers going to win?
- 1:01:58So everyone's. Ignoring the elephant in the
- 1:02:01room, the reason the Chiefs are going to win is because of
- 1:02:03Taylor. That is the reason that they're
- 1:02:06going to win. At least that's the way the
- 1:02:08media will have you believe. Finally, a real NFL analysis
- 1:02:12getting done here. I think she just won a Grammy
- 1:02:16last night. Obviously I'm I'm unfortunately
- 1:02:18not in the United States so I can't see the the Grammys from
- 1:02:21where I am and in El Salvador currently did win.
- 1:02:25Besides the fact as a loyal Philadelphia fan and
- 1:02:30unfortunately Jeff you're you've got three of us on the call here
- 1:02:34on the podcast today. I don't know how you did that
- 1:02:38and witnessing what happened last year when the Eagles should
- 1:02:43have won that flipping football game in the Super Bowl, there's
- 1:02:48no way Kansas City loses the game again.
- 1:02:51It will not be a blue out, a blow out, but I I just they got
- 1:02:57hot at the right time of the year.
- 1:02:59They were really mediocre or horrible in the beginning part
- 1:03:02of the year, but they turned it on at the right time and I think
- 1:03:06it's it's just a matter of time to to complete that.
- 1:03:09So, unfortunately, it will not be the 49ers.
- 1:03:12It will be Kansas City Chiefs. You know, it's a real shame to
- 1:03:15have so many smart people on this podcast and not be able to
- 1:03:19to to pick the right team here. Ruin it in the last 30 seconds.
- 1:03:22That's right. I'm going to cut this out.
- 1:03:24Since I do all the editing, I'm going to make you guys say, Oh
- 1:03:26yeah, the 49ers going to win. I obviously I'm going for the
- 1:03:2949ers going to stand forever. It will continue to be so I
- 1:03:33think they win 3528. I think it'll be a close game.
- 1:03:36I don't want it to be a blowout. I want it to be a good.
- 1:03:39I think that's yeah, the lock it in, get those bets in and don't
- 1:03:44hold me accountable. This has been a great
- 1:03:46conversation. We're going to leave it there.
- 1:03:48I know that there's all kind of a lot to cover.
- 1:03:50This is kind of the the beginnings of it.
- 1:03:52But I'm glad you guys were able to make some time for us to talk
- 1:03:54through this. I think this is an area that
- 1:03:55again a lot of people hear about, but they don't really
- 1:03:58kind of get to peel back and look behind the curtain
- 1:04:00sometimes. So I appreciate you guys taking
- 1:04:02the time with us. We'll have some links in our
- 1:04:04show notes for people to check out.
- 1:04:05You know, Todd, you mentioned some blog stuff that you've
- 1:04:08written. So we'll get a a link to that in
- 1:04:09our show notes if you want to check that out.
- 1:04:11And then if you guys want to connect, we always put LinkedIn
- 1:04:14profiles so you can connect with Todd and Steve as well as Jim
- 1:04:18and myself as we go through that.
- 1:04:20And then we're on the web, idacpodcast.com, Twitter at IDAC
- 1:04:24Podcast, Mastodon at IDAC Podcast at infosec, dot
- 1:04:29exchange. Still don't like the way Macedon
- 1:04:31does their names, but nothing to be done about it right now.
- 1:04:35Like subscribe to all that stuff, keep sharing with it.
- 1:04:37I continue to see a Reddit thread that keeps talking about
- 1:04:40how people enjoy the show. So hats off to the folks who are
- 1:04:43in that thread. Not that I was checking or
- 1:04:45anything while recording, but it was kind of cool to see that.
- 1:04:48So with that, we'll go ahead and leave it for this week.
- 1:04:50Thanks everybody for listening and we'll talk with you all in
- 1:04:52the next one. You've been listening to
- 1:04:55Identity at the Center. We hope you've enjoyed the show.
- 1:04:59Make sure to like, rate and review and we'll be back soon.
- 1:05:04But in the meantime, hit the website at
- 1:05:06identity@thecenter.com and find us on Twitter at IDAC Podcast.
- 1:05:13See you next time on Identity at the Center.