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256: Daniel Pink on the Human Skills AI Can't Replace
Why taste, touch, composition, and wisdom may become the most valuable leadership skills in the age of AI.
Summary
In this episode of The Customer Service Revolution Podcast, John DiJulius interviews bestselling author Daniel Pink about the human skills that artificial intelligence cannot replace. Pink explains why AI may be powerful at generating options, but humans still need taste to know what is good, touch to create real connection, composition to allocate people and technology wisely, and wisdom to ask better questions, show humility, and lead with integrity.
John and Daniel also…
The skinny
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