Latest / Professor Peterson’s Psychology Classroom / Inside the Circle: The Hidden Science of Group Therapy
Transcript
- 0:05Welcome to Professor Peterson's Psychology Classroom,
- 0:09connecting the science of human behavior to everyday life.
- 0:13Here's Dr. Curtis Peterson.
- 0:17Just a disclaimer, this podcast was created using AI
- 0:21tools. With that being said, all content are the
- 0:25responsibility of me, Dr. Curtis Peterson,
- 0:29as I have reviewed and validated all of the content.
- 0:34Imagine walking into, uh, like a community center or
- 0:37maybe the basement of a local clinic, right? Just a totally nondescript room.
- 0:41Exactly. You look across the room and you see this circle of standard
- 0:45metal folding chairs under those awful fluorescent lights. It looks incredibly
- 0:50mundane. Oh, almost aggressively boring to look at. Yeah, like a PTA
- 0:54meeting is about to happen or maybe a neighborhood watch update.
- 0:58But when those chairs are arranged for group therapy, that circle suddenly
- 1:02transforms. You know? Mm-hmm. It completely shifts. It ceases to be
- 1:06just a place to sit. It becomes this high-stakes social
- 1:09laboratory. And today, for you listening, we are going to decode
- 1:14the invisible architecture of that space. It is such a fascinating space too.
- 1:18It really is. We've got an amazing stack of materials for
- 1:22this deep dive— transcripts and course modules from Dr. Curtis Peterson.
- 1:26They detail the actual art and science of group facilitation. Yeah, the real
- 1:29nuts and bolts of it, right? We're going to learn the hidden,
- 1:33highly technical skills that these facilitators use to guide
- 1:37humans through, you know, complex trauma and healing.
- 1:41Okay, let's unpack this because there's a big misconception we
- 1:45need to clear up first. We really do need to set the record straight right
- 1:48out of the gate here. A lot of people, and surprisingly even some medical institutions,
- 1:52view group therapy as this, uh, second-rate option. Like it's
- 1:56just the cheap alternative. Exactly. They look at it as a budget-friendly,
- 2:00overflow alternative for people who just can't get one-on-one individual therapy.
- 2:04And that is completely false. Oh, wow. Yeah. So it's not
- 2:08just a backup plan? Not at all. For deep-seated issues,
- 2:11especially complex conditions like addiction or severe trauma, groups are often
- 2:16the primary treatment of choice. Really? Yeah. The treatment of choice.
- 2:19That's interesting. Yeah, because they offer a living laboratory where people
- 2:23can experiment with entirely new ways of existing. Right.
- 2:26And they're surrounded by peers who genuinely understand the stakes of the environment.
- 2:30Okay, so to build that laboratory, to get a group of dysregulated strangers
- 2:34functioning as a cohesive unit, a facilitator has to know exactly
- 2:38where to start the conversation. Right? Right. The starting line is crucial.
- 2:41And this brings up another huge misconception about what therapy actually looks like
- 2:45in practice. Oh, for sure. Because if you rely on movies or television,
- 2:49pop culture teaches us that therapy is entirely about excavating
- 2:52your childhood roots. Like lying on a couch talking about your dreams? Exactly.
- 2:56It's this psychoanalytic extreme where you sit down, stare at the ceiling,
- 3:00and immediately start analyzing your relationship with your parents between the ages of 0
- 3:04and 5. Right. Searching for that one singular root cause of all your emotional
- 3:08pain. Yes. But the clinical research points in the exact opposite direction.
- 3:13Starting a group by focusing on the here and now, like the immediate
- 3:17present moment, is actually vastly more effective. They want to talk about day-to-day
- 3:21symptoms. Practical, present things. Like,
- 3:24how are things going with your current job? What is happening with your kids
- 3:28this week? How are you managing the physical cravings of your sobriety today?
- 3:32And the clinical reasoning behind that is tied directly to how
- 3:35the human brain processes extreme prolonged stress.
- 3:39Because the brain essentially alters itself under trauma, right?
- 3:43Exactly. When someone experiences severe trauma, their brain
- 3:46goes into absolute survival mode. It can actually create false memories to
- 3:50blind the person to the pain. Wow. Or it might suppress the memories
- 3:54entirely because processing them in real time would just psychologically shatter the
- 3:59individual. So is focusing on the here and now kind of like putting a
- 4:02cast on a broken leg before you ask the patient how they fell out
- 4:06of the tree? Oh, that is a brilliant way to frame it. Yes. Like we
- 4:10have to structurally stabilize the bone before we interrogate the backstory.
- 4:15Precisely. If you drag someone immediately into their deep past, you are
- 4:19throwing them back into the fire without giving them any armor. That sounds dangerous.
- 4:23It is. You're asking a fragmented psyche to process the very thing that fragmented
- 4:26it. You must first create a healthy,
- 4:29stable self in the present. So, you build a
- 4:33person who can manage their day-to-day life first, keep the job,
- 4:36handle their current relationships without panicking. Right.
- 4:39You are essentially building the ego strength required to withstand the past.
- 4:44Only after they've mastered the here and now is the trauma
- 4:48brain actually safe enough to open those locked doors and process those early memories.
- 4:52You have to build the foundation before you inspect the basement. That makes total
- 4:56sense. But that logically leads to our next big hurdle.
- 5:00The silence. Yes. If the goal is to focus intensely
- 5:03on the present, how does a facilitator actually get a circle of nervous,
- 5:07guarded people to open up about their messy present reality?
- 5:10The answer is incredibly counterintuitive. It really is.
- 5:15You get them to open up by completely shutting up.
- 5:18The sheer agony of therapeutic silence.
- 5:22It's intense. I found the mechanics of this staggering from the source material.
- 5:26It takes a human being on average 8 to 10 seconds just
- 5:31to cognitively process a question and start formulating a coherent
- 5:35answer in their head. 8 to 10 seconds. That's a long time when you're just
- 5:39sitting there. Yet if you look at the average instructor, whether that's K through 12
- 5:43or a tenured college professor, when they ask a room a question,
- 5:47they only wait 2 to 5 seconds before they start talking again.
- 5:51They feel the social friction of the void and they just fill it.
- 5:55Exactly. They can't handle the quiet. What's fascinating here is
- 5:59how that normal conversational impatience actively destroys
- 6:02the therapeutic process. In clinical group settings, there's a
- 6:06mandate called the 20-second rule. 20 seconds.
- 6:1020 seconds. A facilitator will ask a difficult,
- 6:13probing question, and then they have to sit there maintain
- 6:17neutral eye contact, and mentally count to 20.
- 6:201, 1,000. 2, 1,000. To the average person,
- 6:24sitting in a silent room with strangers for 20 seconds feels
- 6:27like an eternity. Your skin crawls.
- 6:31Oh, absolutely. But you have to let the client rummage through
- 6:34their own mind to put their own name to their feelings.
- 6:38You cannot spoon-feed them an emotion just because you as the leader are
- 6:42feeling anxious about the quiet. And it's not just about giving them adequate time to
- 6:46find a vocabulary word, right? The physiological act of sitting in silence
- 6:50actually alters the quality of the memory they are trying to access. Yes,
- 6:54our memories are heavily colored by our current immediate emotional state.
- 6:59Dr. Peterson's modules outline a perfect thought experiment for this. Right,
- 7:02the birthday example. Exactly. If you ask someone to recall their 10th birthday,
- 7:06the story they tell you depends entirely on their nervous system at this
- 7:10exact moment. Okay, so if they are currently feeling miserable,
- 7:14lonely, and sad, they might remember that 10th birthday as gloomy.
- 7:18Right. They'll focus on the fact that it rained or that a relative
- 7:21was grumpy. But if you put them in a fantastic mood, trigger some dopamine,
- 7:25and ask the identical question, suddenly they remember the taste of the cake,
- 7:29the excitement of the gifts, and all the joy. The memory itself is
- 7:33completely hostage to the present mood. That is wild. It is.
- 7:37So, in a counseling setting, which is inherently anxiety-provoking,
- 7:42a client's autonomic nervous system is firing on all cylinders.
- 7:45They're in fight or flight. Exactly. If you rush them, they will give
- 7:49you an answer filtered entirely through that immediate panic. Silence allows the client
- 7:53to regulate their immediate emotional state. Their breathing slows
- 7:56down. Mm-hmm. Their heart rate drops. The prefrontal cortex
- 8:01comes back online. And from that physically regulated state, they can actually
- 8:05recall past events and articulate current feelings with genuine accuracy
- 8:09rather than just reacting from fear. I mean, I understand the neurology
- 8:13of that, but I have to push back heavily on the human nature
- 8:16aspect here. OK, go for it. Because sitting in dead silence with someone who is
- 8:20visibly struggling is incredibly heavy. What if that
- 8:2420-second silence stretches on and a client breaks down and starts crying?
- 8:27Yeah, that happens a lot. My first instinct biologically, whether it's
- 8:32as a parent or just a decent friend, is to immediately hand them a tissue,
- 8:36pat them on the back, and say, hey, it's OK. Don't cry. You're gonna get
- 8:40through this. Are you telling me a facilitator shouldn't do that?
- 8:43In the context of deep therapeutic work, that well-intentioned instinct
- 8:47is a catastrophic rookie mistake. You must absolutely resist
- 8:52the urge to soothe. Really? That goes against every fiber of my being.
- 8:56I know, because your biological programming is to protect and comfort,
- 9:00but crying is a necessary physical and psychological processing of
- 9:04pain. It is an emotional release valve. Okay, I see.
- 9:08Consider the population in these groups— people dealing with addiction or
- 9:12trauma. These are individuals who have spent years,
- 9:15sometimes decades, suppressing their pain, holding their breath just
- 9:19to survive. Just bottling it all up. Exactly. So when
- 9:22they finally crack open and cry, and you rush in to physically fix
- 9:26it or pat their back and say, shh, it's okay, you are inadvertently sending a
- 9:30devastating message. Like what? You are telling them that
- 9:34their raw pain is making you uncomfortable, and that their
- 9:37pain is not allowed to take up space in this room. Oh wow,
- 9:41so by comforting them, I'm actually invalidating the very release they
- 9:45came to therapy to achieve? Exactly. So what is the alternative?
- 9:49Just stare at them coldly while they weep? No, not coldly.
- 9:53You offer a tissue box, simply so they know you are physically present and
- 9:58attentive, But then you just hold that silent, safe container.
- 10:02You let them feel the full weight of the pain without interrupting.
- 10:05You let them process the grief organically. Right, without instructing
- 10:09them on how they should feel or when they should stop.
- 10:12So the silence is doing massive psychological heavy lifting. It's regulating
- 10:17the nervous system, forcing clients to generate their own emotional vocabulary,
- 10:21and holding space for suppressed trauma. It's a very active silence.
- 10:25But eventually the 20 seconds are up, the silence breaks,
- 10:29and when the facilitator finally does intervene, what exactly do they
- 10:33say to keep the momentum going? Well, that brings us to the facilitator's active
- 10:37toolkit. The 2 primary conversational scalpels they use are focusing
- 10:42and clarifying. Let's start with focusing. There's a highly relatable
- 10:46scenario from the source material. A client walks in a group,
- 10:50drops into their chair, and the facilitator asks, How was your week?
- 10:53And the client just lets loose. Oh yeah, they unleash an absolute fire hose
- 10:57of grievances. They complain about their boss being toxic, their paycheck being too small,
- 11:00their kids acting out, their partner driving them crazy, and their mom called and ruined
- 11:04their entire day. Yes, it's an overwhelming wall of noise.
- 11:08Focusing is the precise art of gently interrupting that fire hose and
- 11:12requiring the client to narrow that chaotic list down to the 3
- 11:16most pressing immediate issues. Why do they do that,
- 11:19though? The psychological mechanism behind why clients
- 11:23unleash that wall of noise is crucial. It almost always
- 11:26comes down to ego defense and projection. Because facing
- 11:31the actual immediate problem requires behavioral change, which is terrifying.
- 11:35Exactly. It is much safer, psychologically speaking, for a client
- 11:40to project their deep frustration onto an unchangeable figure from their distant past, like blaming
- 11:44their mother, than it is to take accountability for their present actions,
- 11:48like maintaining their sobriety today. Ah, I see.
- 11:52When a client brings up their mother, the facilitator uses focusing to intervene.
- 11:57They might say, I hear the deep pain regarding your mom, but let's
- 12:01focus on the paycheck, the kids, and your current partner. It ruthlessly
- 12:05forces the client back into the here and now, the only domain where
- 12:09they actually possess the agency to make a real change. Precisely.
- 12:13Here's where it gets really interesting, though. What happens
- 12:16when the client isn't just deflecting through projection, but their actual
- 12:20internal reality is completely tangled up?
- 12:23That is where the tool of clarifying comes in. Right.
- 12:27We looked at a specific module concerning survivors of severe,
- 12:30repeated domestic violence. When a human being has been subjected
- 12:35to multiple abusive relationships over a span of years, their timelines
- 12:39begin to mentally degrade and meld together. The brain stops
- 12:43filing them as separate events. It becomes one continuous,
- 12:47suffocating narrative of trauma. It's like a corrupted computer hard
- 12:51drive where traumatic files are just saving over one another.
- 12:55That's a great analogy. A client might be telling a story to
- 12:58the group, and they start by detailing an incident with their very first abusive
- 13:02partner, but halfway through the paragraph, without even realizing they've
- 13:06switched subjects, they are suddenly describing an argument with their current partner.
- 13:10The past and the present blur into one seamless nightmare.
- 13:14And that is exactly the moment a facilitator steps in to clarify.
- 13:18Clarifying is the process of gently stopping the narrative, not to invalidate
- 13:22them, but to run a defragmentation process on that timeline. How do
- 13:26they phrase that without sounding dismissive? The facilitator will interject
- 13:30and say, I just want to pause to make sure I'm tracking with you.
- 13:33We were discussing your first relationship, but it sounds like you are now describing an
- 13:37incident with your current partner. Can we separate those 2 events for
- 13:41a second? Intervening like that isn't just about keeping the facilitator's notes
- 13:45organized, is it? The act of separating the timeline is profoundly therapeutic
- 13:49for the client. Oh, immensely. When a client's trauma feels like a
- 13:53massive, tangled web, escape feels impossible because the threat feels
- 13:57omnipresent. By untangling the timeline, you are actively
- 14:00empowering the client to see their own history as a series of distinct,
- 14:04survivable events. You give them back ownership of
- 14:07their own narrative. Yes, exactly. And there is a reinforcing technique used
- 14:12alongside this called the Listen, Reflect, Check method. You listen
- 14:16to the client's fragmented story, you distill and repeat the core meaning back to
- 14:19them, and then you ask a vital question: Did I miss anything? Did I
- 14:24get that right? Which is a masterclass in psychological repair because it
- 14:28explicitly hands the authority back to the client. How so? Well,
- 14:32think about a survivor of abuse. They have often spent years being
- 14:36gaslit, being told their reality isn't real.
- 14:39When an authority figure in a therapy room repeats their story back and asks,
- 14:43did I get that right? The client gets to say, yes,
- 14:47that's exactly my experience, or no, you completely
- 14:51misunderstood my feelings. They are reinstated as the ultimate expert
- 14:54on their own life. Exactly. They get their power back.
- 14:58Now, there is a very important physical caveat to this reflection process,
- 15:02specifically regarding body language. This is a huge point. A natural
- 15:06human instinct when trying to build rapport is to mirror someone's posture.
- 15:11If a client is hunched over and weeping, a facilitator might subconsciously round
- 15:15their own shoulders to visually communicate, I'm down here in the dark
- 15:19with you. Right. Matching their energy.
- 15:22But if a client is recounting a trauma and their nervous system spikes,
- 15:26they get hypervigilant, their jaw clenches, their posture becomes
- 15:30aggressive. You absolutely do not mirror that physical escalation.
- 15:33You cannot mirror the tiger. No. If a facilitator
- 15:36mirrors aggressive or hypervigilant body language, the client's subconscious
- 15:41amygdala registers that mirrored tension as an immediate
- 15:45physical threat in the room. You will rapidly escalate their trauma response. That sounds
- 15:49like a disaster. It is. A skilled facilitator has to possess the self-awareness to
- 15:53maintain a calm, open, grounded posture.
- 15:56They act as an anchor, helping pull the client's erratic energy back
- 16:00down to a safe baseline. So you have these intense psychological
- 16:04tools. You're using excruciating silence to regulate nervous systems,
- 16:09you're using focusing to cut through ego defenses, and you're clarifying
- 16:13corrupted trauma timelines. It's a lot to manage. But you can't
- 16:16just unleash these tools in a free-for-all. A room full of vulnerable
- 16:20people needs a highly engineered container to keep things from devolving
- 16:24into chaos. Right. The environment requires a rigid,
- 16:27recognizable architecture. Dr. Peterson's modules outline a very
- 16:31specific 75-minute framework that facilitators deploy to keep
- 16:35the group contained and psychologically safe. It's not just about watching the
- 16:39clock; it's about managing cognitive load. It starts with the arrival,
- 16:42just the first 0 to 5 minutes. This isn't small talk; it's about physically
- 16:47grounding people in the room and checking for immediate safety.
- 16:50Yes, getting everyone settled. Then,
- 16:53minutes 5 to 15 is the check-in. The explicit goal here
- 16:57is to ensure every single person in the room speaks at least once,
- 17:01making them visible to the group early on. Following that is the bridge, from minutes
- 17:0515 to 20. This conceptually links whatever
- 17:09breakthrough happened last week to the targeted focus of today. Building continuity.
- 17:13Exactly. Once the bridge is crossed, you enter the learning or task
- 17:17phase, minutes 20 to 35, where a new concept or processing question is
- 17:21introduced. And then the core work begins. Minutes 35 to 60
- 17:26is the practice and process phase. This is the heavy lifting— rehearsing
- 17:30new behaviors, discussing the deep emotional issues, and linking
- 17:33different members' stories together so they feel that peer connection.
- 17:37That peer connection is the magic of the group. From 60 to 68 is
- 17:41meaning and transfer. The facilitator asks,
- 17:44how does the intense work we just did in these chairs apply to your real
- 17:47life tomorrow morning? Grounding it in reality again.
- 17:51And finally, the checkout, minutes 68 to 75.
- 17:54This acts as a psychological airlock before they re-enter society.
- 17:58You ensure absolutely no one leaves the room in a triggered state. What's one
- 18:02takeaway and what support do you need before you walk to your car?
- 18:05If we connect this to the bigger picture, we have to understand the clinical imperative
- 18:09of this rigid structure. Predictability drastically
- 18:13lowers unnecessary anxiety because they know exactly what's coming next,
- 18:17right? If a traumatized client walks in knowing exactly how the next 75
- 18:22minutes will unfold, their brain doesn't have to burn precious glucose worrying
- 18:26about sudden surprises or ambushes. They can dedicate all
- 18:30their mental bandwidth to the actual therapeutic work.
- 18:33The structure itself is the safety net. And inside that predictable
- 18:37structure, they embed techniques to build resilience, like scaling
- 18:40with evidence. I thought the mechanics of this were brilliant. Oh, it's a great technique.
- 18:44A facilitator doesn't just ask a vague question like, how are you feeling?
- 18:48They demand precision. They ask a client to rate their current stress on a scale
- 18:52of 0 to 10. Putting a number on it. Say the client is struggling and
- 18:55says, I'm at a 4. The facilitator then asks a highly specific question:
- 19:00Why are you at a 4 and not a lower number like a 3?
- 19:03Which is a beautiful conversational trap. It forces the client to vocalize their
- 19:07own resilience. I love that. They're forced to list
- 19:11the positive coping mechanisms or relationships that are actively keeping
- 19:15them from slipping down to a 3. And then the facilitator pivots and asks,
- 19:19what tangible action would it take to get you 1 point higher to a 5?
- 19:23It makes abstract progress incredibly tangible. Exactly.
- 19:27It breaks it down into actionable steps. But looking at this entire ecosystem,
- 19:31the rigid structure, the hypervigilance regarding body language,
- 19:35the exhausting 20 seconds of silence,
- 19:39I kept wondering about the toll this takes on the facilitator. Who are
- 19:42the people running these groups, and what happens when their own psychology
- 19:46becomes a blind spot? Running a group takes immense emotional
- 19:50and cognitive stamina. One of the most dangerous blind spots a
- 19:53facilitator can develop is failing to monitor their own personal
- 19:57power. In this clinical context, what does personal power actually
- 20:01mean? Well, when you occupy the facilitator's chair,
- 20:05the group naturally projects an immense amount of authority,
- 20:09expertise, and sometimes even parental affection onto
- 20:13you. Right. You're the leader in the room. You wield incredible influence over
- 20:18their emotional state. Inevitably, some clients will form intense,
- 20:22inappropriate attachments to the leader because they subconsciously
- 20:26associate the leader with their own healing and safety. That sounds
- 20:30like a minefield. It is. If a facilitator
- 20:34is healthy, self-aware, and grounded, they recognize this transference for
- 20:38what it is and maintain strict ethical boundaries. But facilitators
- 20:42are human. What happens when the leader is going through their own private
- 20:45hell? That is the precipice of ethical disaster.
- 20:49Really? Yes. If a facilitator is navigating
- 20:52a brutal personal crisis, a messy divorce,
- 20:56profound grief, severe financial stress,
- 20:59and they feel fragmented and powerless in their own personal life,
- 21:03they are incredibly vulnerable. Because they might seek comfort from the group.
- 21:07Exactly. They might walk into that room and subconsciously begin to feed
- 21:11off the admiration and dependence of the clients. They use the group's projected
- 21:15authority to soothe their own fractured ego. They use the patients to
- 21:19make themselves feel powerful and loved. Wow. It's the ultimate
- 21:22betrayal of the architecture— using the patients to heal the doctor. Precisely.
- 21:27And alongside the dangers of unchecked personal power, there are massive
- 21:31cultural blind spots that facilitators must rigorously monitor.
- 21:35Dr. Peterson shared a very sobering, humbling anecdote
- 21:39from his own career regarding this exact issue. Yeah, I remember reading that. He was
- 21:43running a therapeutic group within the prison system, and he was addressing
- 21:47a room of participants with diverse South American and Mexican heritage.
- 21:50Right. And he used the blanket term Hispanic, assuming it
- 21:54was the universally accepted, politically correct catch-all term for the room.
- 21:58But immediately following the group, a client approached him,
- 22:01visibly distressed and deeply offended. Yes. She explained that
- 22:05where she comes from, there is a distinct, vital cultural difference between
- 22:09identifying broadly as Hispanic and identifying specifically
- 22:14as Mexican. She was Mexican. And because he utilized
- 22:19a blanket term without taking the time to understand his
- 22:22group members' specific granular backgrounds,
- 22:25he inadvertently erased her identity and entirely alienated
- 22:29her. It might seem like a minor vocabulary choice to an
- 22:32outsider, but the impact on the therapeutic alliance
- 22:36is catastrophic. So it actually ruins the therapy. It is quite
- 22:40literally the determining factor between clinical success and failure.
- 22:44The research highlights a staggering reality: when a facilitator
- 22:47actively understands and integrates a client's specific cultural identity into
- 22:51the treatment process, the overall treatment success rate increases
- 22:55almost sixfold. 6-fold. That is incredible.
- 22:58That is. You cannot treat a patient effectively if you ignore the
- 23:02cultural context in which their trauma and healing exist.
- 23:05So what does this all mean for you listening? We started this
- 23:10journey by looking at a mundane, boring circle of metal folding
- 23:13chairs, and we've discovered that the architecture of true group
- 23:17therapy is profoundly complex. It really is an invisible,
- 23:21high-stakes architecture. It requires forcefully anchoring traumatized
- 23:25people in the raw reality of the present moment.
- 23:29It demands mastering the excruciating 20 seconds of silence to let
- 23:32the nervous system regulate and fighting every human urge to instantly
- 23:36fix someone when they are weeping, right? So they can legitimately process
- 23:41their grief. It involves deploying precision tools like focusing and
- 23:45clarifying to cut through our natural desire to project blame and untangle corrupted
- 23:49memories. And finally, it requires the leader to rigorously
- 23:52police their own personal power and cultural blind spots to keep that
- 23:56room safe. It's incredible work. And this actually
- 23:59raises an important question for all of us, building on the psychological mechanics
- 24:04we've just unpacked today. OK, what's that?
- 24:07Well, if 90% of our communication as a species is
- 24:10nonverbal, and if an agonizing 20-second pause is literally
- 24:14neurologically required for the human brain to accurately attach
- 24:18words to raw emotions. What is happening to our
- 24:23collective psychological processing in the modern digital age? Oh, wow.
- 24:27That's a good point. Think about the implications. When we primarily communicate
- 24:31through instantaneous text-based messages, where taking
- 24:34a 20-second pause to formulate a thought looks like you've been left on read,
- 24:39causing an immediate spike in social anxiety, Are we systematically stripping
- 24:43away the exact silent spaces our brains physically
- 24:47require to heal, to reflect, and to form accurate memories?
- 24:52That is a deeply unsettling thought and one that is going
- 24:56to stick with me for a long time. Thank you so much for joining us
- 24:59on this deep dive into the hidden world of group facilitation. It was
- 25:03great being here. Before we go, I want to issue you a challenge. Try the
- 25:0720-second silence rule in your own life today. The next time you ask a
- 25:11loved one a difficult, complex question, just close your mouth and count to
- 25:1420. Let the silence do the heavy lifting. And the next time
- 25:17you walk past a community center and see a circle of folding chairs through the
- 25:21window, you'll know exactly what kind of invisible, life-saving work
- 25:24might be happening in that room.