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Transcript

Brianna the 911 Dispatcher · Johnjay & Rich On Demand

• 0:00
  Speaker 1: Brianna, you have a stupid reason you called nine one one.
• 0:03
  Speaker 2: Hi. Yes, So I actually was not the caller. I
• 0:07
  Speaker 2: was the nine one one operator, that's the callow So
• 0:11
  Speaker 2: I answered the phone and this woman was I rate
• 0:14
  Speaker 2: and screaming and freaking out. And basically what had happened
• 0:19
  Speaker 2: is she lived in a small community and she had
• 0:21
  Speaker 2: warned her daughter in law's mother that if her goat
• 0:26
  Speaker 2: got in the caller's yard again, she was going to
• 0:29
  Speaker 2: kill it and eat it. And apparently the goat meandered
• 0:32
  Speaker 2: over and was in her yard. So this was like
• 0:34
  Speaker 2: her last ditch effort was calling nine one one rather
• 0:37
  Speaker 2: than killing the goat, And she was freaking out and
• 0:40
  Speaker 2: yelling and yelling at the goat and yelling at the
• 0:42
  Speaker 2: other woman.
• 0:43
  Speaker 3: It was pretty amazing, wasn't Michael Jordan or Tom Brady?
• 0:50
  Speaker 1: So as you as? How long were you not nine.
• 0:52
  Speaker 2: One operator for a couple of years? This was a pretty.
• 0:56
  Speaker 1: Tough job at that job at that especially the call.
• 0:59
  Speaker 1: Did you send the uh?
• 1:01
  Speaker 2: Yep? We did. We sent the sheriff. Actually it was
• 1:04
  Speaker 2: kind of like a more rural area so the city
• 1:07
  Speaker 2: police weren't available, so we sent the sheriff out. Wow,
• 1:10
  Speaker 2: kind of a nice reprieve in the middle of kind
• 1:13
  Speaker 2: of intense stuff.
• 1:14
  Speaker 3: You know, do you find out if the how those
• 1:18
  Speaker 3: ended up, if it got de escalated or not once
• 1:20
  Speaker 3: you hang up, or do they ever give you a report?
• 1:24
  Speaker 2: You could have looked in the notes to find out,
• 1:26
  Speaker 2: so like the sheriff won't call us back, but we
• 1:29
  Speaker 2: could find out. So, yes, the goat survived, So that
• 1:32
  Speaker 2: was good.
• 1:32
  Speaker 3: In all your years of being an aniline operator, is
• 1:35
  Speaker 3: there any call that like sticks with you, that wakes
• 1:37
  Speaker 3: you up in the middle of the night.
• 1:39
  Speaker 2: Yeah, there were some bad ones, but there are definitely
• 1:41
  Speaker 2: some funny ones too, So those are the best ones,
• 1:45
  Speaker 2: Like do you want one more that was hilarious?
• 1:47
  Speaker 1: I want a hilarious one, Then I want a bad one.
• 1:49
  Speaker 2: Okay, let's see, so hilarious one. We were in a
• 1:54
  Speaker 2: very snowy area, and so if people got lost, it
• 1:58
  Speaker 2: was like a really big deal because you had to
• 2:00
  Speaker 2: deploy a lot of different folks to go find them.
• 2:03
  Speaker 2: So this guy called and he said that a bunch
• 2:08
  Speaker 2: of people in his party were lost in this snowy
• 2:11
  Speaker 2: like backcountry trip. And I was like, oh, okay, well,
• 2:15
  Speaker 2: how many people are lost? And he said eight, which
• 2:17
  Speaker 2: was quite a bit. And I said, how many people
• 2:20
  Speaker 2: including yourself are in your group total? And he said nine.
• 2:26
  Speaker 1: Yeah, he wasn't funny.
• 2:32
  Speaker 2: That's so funny, okay, trying to be very chill about it, like, yeah,
• 2:37
  Speaker 2: all eight of the other people are lost. What was
• 2:40
  Speaker 2: the scar of the other people were together?
• 2:42
  Speaker 1: Give me the sad, dark, scary one.
• 2:44
  Speaker 2: I mean, just lots of like their car accidents.
• 2:48
  Speaker 1: What was someone in the house, like the calls coming
• 2:51
  Speaker 1: from upstairs.
• 2:54
  Speaker 2: I had some kids that were scared because they thought
• 2:57
  Speaker 2: somebody broke in their house there there alone, and it
• 3:00
  Speaker 2: turned out that a television on their parents room was
• 3:02
  Speaker 2: like on a timer and it happened to come on
• 3:05
  Speaker 2: and it was like a soap opera or something, so
• 3:07
  Speaker 2: it was adult voices. So I had them all hide
• 3:10
  Speaker 2: in the basement with their dog until the police got there.
• 3:13
  Speaker 1: It was okay, let me say they.
• 3:16
  Speaker 2: Were super scared. Bless their hearts, they were really scared,
• 3:18
  Speaker 2: but they did the right thing.
• 3:19
  Speaker 3: I want to pretend I'm calling number one and I
• 3:21
  Speaker 3: want to hear you answer the phone like an operator.
• 3:23
  Speaker 1: Okay, okay, okay, So I did nuember one. It rings twice?
• 3:26
  Speaker 2: Go all right, nine one. What's the address of your emergency?
• 3:30
  Speaker 3: Do you say all right or cause you just go
• 3:34
  Speaker 3: all right, No, I want you to be it rings
• 3:36
  Speaker 3: and then you operator right, go okay, it rings, it rings,
• 3:39
  Speaker 3: you pick up you're an operating to go.
• 3:43
  Speaker 2: Nine one one? What's the address of your emergency?
• 3:45
  Speaker 1: You seem too calm, I think, and ask is that
• 3:49
  Speaker 1: how Brianna?
• 3:50
  Speaker 3: You're supposed to be that calm, because that would think
• 3:51
  Speaker 3: you did, then, don't you.
• 3:53
  Speaker 2: Yep, they want you to be super super calm so
• 3:56
  Speaker 2: you don't escalate the person on the other end at all.
• 3:58
  Speaker 1: God, what's wrong? Oh well, right right now? The goat,
• 4:03
  Speaker 1: the go to your yard, the goat to your Are
• 4:05
  Speaker 1: you like you should call the police? Call that on oncellens?
• 4:13
  Speaker 1: All right, Brianna, thank you so much for listening, Thanks
• 4:15
  Speaker 1: for calling in.
• 4:17
  Speaker 2: Yeah, thanks guys, thanks for making our morning.