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Episode 12 - Leading Through the Storm: What to Do When Your Leadership Playbook Fails You
When things fall apart at work, your carefully crafted leadership playbook goes out the window. In this episode, Toby shares hard-won lessons from fifteen years of leading through actual crises, not theoretical case studies.
You'll learn why peacetime leadership skills can actually work against you during a crisis, what your team really needs when everything feels uncertain, and the three questions that cut through the chaos when you're trying to figure out what to do next.
Toby breaks down the biggest communication mistake leaders make during emergencies (hint: it's not what you think), how…
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