How Clover experiments when billions of dollars flow through daily

The Experimentation Edge · Aug 27, 2026 · 30m · transcript

Summary

How do you run an experimentation program when classic A/B testing is off the table? Ben Schein, Director of Product Management at Clover, joins host Ashley Stirrup to explain how a platform serving 300,000+ merchants and processing billions of dollars daily proves every feature through pilots and ground-level testing before rollout, why uncertainty and downside — not feature visibility — decide testing depth, and what his years leading product at Shake Shack taught him about turning a checkout funnel into a brand channel. This episode is for product managers, engineers, and data…