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The Hidden Cost of Measuring Averages | Why the most dangerous number inside an organisation is often the one everyone agrees on.
There is a moment that quietly repeats itself across factories, hospitals, warehouses, software teams, AI projects, and boardrooms.
The dashboard looks healthy.
The averages look reassuring.
The meeting ends on time.
Then reality schedules a follow-up.
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In this episode of Field Notes in Restorative Engineering, we explore one of the oldest principles in engineering—and one of the easiest to forget whenever dashboards begin looking too confident.
Systems rarely fail at the average.
They fail in the variation the average quietly hides.
This isn't an episode about statistics…
The skinny
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