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Transcript

CAR TALK · One on One With a Professional

• 0:01
  Speaker 1: Good morning, good morning, good morning, and welcome, welcome, welcome.
• 0:05
  Speaker 2: You know what time it is, Yes, it is. It
• 0:07
  Speaker 2: is nine thirty.
• 0:08
  Speaker 1: It is Thursday morning, and it is time for car
• 0:10
  Speaker 1: talk right here on K one, the one you dress
• 0:14
  Speaker 1: Brad Dungeons and we even got Jason in here today.
• 0:16
  Speaker 1: And by the way, missus Roper's are We're really fantastic
• 0:22
  Speaker 1: past weekend, I bet.
• 0:24
  Speaker 3: They had a lot of around town and everyone.
• 0:30
  Speaker 1: I mean, I gotta tell you, it was almost like
• 0:32
  Speaker 1: seeing uh you know, the Dungeon's nameplate on a Toyota
• 0:36
  Speaker 1: going around.
• 0:36
  Speaker 2: There were so many of those ropers. My goodness, that's awesome.
• 0:41
  Speaker 3: There's a there's a camera or two out there, a.
• 0:44
  Speaker 1: Couple of Highlanders and a few few Tacoma pickup tracks.
• 0:47
  Speaker 3: Black ally if we can put a few more of
• 0:49
  Speaker 3: those on the road today or we are at the
• 0:51
  Speaker 3: last day of the love us is uh, that's big
• 0:54
  Speaker 3: for US. Manufacturers always remind us, you know, so we yeah,
• 0:59
  Speaker 3: we do call.
• 1:00
  Speaker 4: The sales base.
• 1:01
  Speaker 3: So this is where all our allocation is earned.
• 1:03
  Speaker 5: And this is uh, this is the game we play
• 1:06
  Speaker 5: in order to get cars from our our corporate master.
• 1:10
  Speaker 5: And so yeah, inventory right now, fantastic inventory and we
• 1:16
  Speaker 5: need to sell some cars today. We need to sell
• 1:18
  Speaker 5: some Toyotas. So if you're out there, you know, on
• 1:21
  Speaker 5: the fence a little bit, give us a call. This
• 1:23
  Speaker 5: is this is going to be for us.
• 1:27
  Speaker 4: I know, we've had a great month.
• 1:30
  Speaker 3: It's been one of our best since we uh unwound
• 1:33
  Speaker 3: from the Forward store. And the team's really doing great
• 1:37
  Speaker 3: so focused on what we do and you know that's
• 1:40
  Speaker 3: one of the benefits of that just simplified things a
• 1:43
  Speaker 3: little bit.
• 1:44
  Speaker 4: We can focus on the Toyota.
• 1:45
  Speaker 3: Brand and and it's idiosyncrasies, great product and we've got,
• 1:50
  Speaker 3: uh you know, so much to be proud of there.
• 1:53
  Speaker 3: And then our team is just really great, you know,
• 1:57
  Speaker 3: local noncommissioned sales team. They make your toy to purchase
• 2:00
  Speaker 3: experience really fast, transparent and fun.
• 2:03
  Speaker 2: And you know, because we just want to do it
• 2:05
  Speaker 2: again for you.
• 2:06
  Speaker 3: That's what well we rely on that we know in
• 2:09
  Speaker 3: our our reputation and what we do with our customers
• 2:13
  Speaker 3: is what's you know, kept us going now for over
• 2:16
  Speaker 3: ninety years doing this in Oklahoma.
• 2:18
  Speaker 4: And you got really proud of that.
• 2:20
  Speaker 2: Long term folks too.
• 2:21
  Speaker 1: You know, you got you got to have table your
• 2:23
  Speaker 1: cargame so you got Brandy, maybe you got a car guy.
• 2:26
  Speaker 3: The long weekkevity of our team work has been there
• 2:29
  Speaker 3: for Mark about fifteen years total. Yeah, you know our
• 2:33
  Speaker 3: our body shop, those guys have approaching eighty years of
• 2:37
  Speaker 3: experience in total. There's there are seven of them, so
• 2:47
  Speaker 3: that you know, you get that and you know it
• 2:49
  Speaker 3: is we try to be selective and who we are
• 2:51
  Speaker 3: because we want them to be there for a long time.
• 2:53
  Speaker 3: You're really joining a team and a part of something
• 2:56
  Speaker 3: we try to do, you know, really be effective in
• 2:58
  Speaker 3: what we do.
• 2:59
  Speaker 5: Well, we shouldn't mentioned bread that. You know, if you
• 3:02
  Speaker 5: are in the market for a career, always have some
• 3:06
  Speaker 5: career opportunities on our website.
• 3:09
  Speaker 3: We'd definitely do looking for people who are who want
• 3:12
  Speaker 3: to really be part of something and start to learning something,
• 3:15
  Speaker 3: get opportunities to develop with a company and serve our
• 3:19
  Speaker 3: customers in our community.
• 3:20
  Speaker 4: We do.
• 3:21
  Speaker 3: We love to support the community.
• 3:24
  Speaker 4: I've already had a.
• 3:25
  Speaker 3: Couple drop INDs today of people looking for support on
• 3:29
  Speaker 3: different things that we we traditionally do and you know
• 3:32
  Speaker 3: we do that throughout the years. We just finished our
• 3:35
  Speaker 3: you know, the great baseball season this year, and you
• 3:38
  Speaker 3: know that being in the Guinness Record Book for being
• 3:41
  Speaker 3: the longest corporate sponsor of a sports.
• 3:43
  Speaker 4: Team in the world.
• 3:45
  Speaker 3: It's pretty unique, I think, and yeah, right here in Bartlesville,
• 3:49
  Speaker 3: and really proud to do that. What a great season
• 3:52
  Speaker 3: too for the baseball as it really was. And you know,
• 3:55
  Speaker 3: they had a good season they had. You know, there's
• 3:58
  Speaker 3: a lot of tough competition and the league they played
• 4:01
  Speaker 3: in a lot of older players and but the team
• 4:06
  Speaker 3: did great, a great as you said earlier before the show,
• 4:09
  Speaker 3: A great composition of the team of all town, big
• 4:14
  Speaker 3: town people from around here and and you know, some
• 4:17
  Speaker 3: a little further away with you know, with connections to
• 4:20
  Speaker 3: the team and the coaches and and it's a it
• 4:23
  Speaker 3: was a really a great season. And here we are,
• 4:26
  Speaker 3: it's almost school season again.
• 4:28
  Speaker 4: You believe the.
• 4:29
  Speaker 3: Football teams are getting ready to to get into action
• 4:33
  Speaker 3: and the cool weather today will be they'll they'll all appreciate.
• 4:36
  Speaker 5: That, yeah, I think, especially if they're out to and drills.
• 4:41
  Speaker 5: I can't imagine in that weather in the heat now
• 4:44
  Speaker 5: that uh yeah, you know what. One of the organizations
• 4:48
  Speaker 5: that we sponsor is the Lighthouse Brandon. I had the
• 4:51
  Speaker 5: opportunity to we sponsored a lunch last.
• 4:55
  Speaker 3: Lunch to learn event and we went out there. It
• 4:58
  Speaker 3: was such a great time. We really learned a lot,
• 5:01
  Speaker 3: got a tour of the facility. I got to talk
• 5:04
  Speaker 3: to some of their residents there. There were eighty one
• 5:07
  Speaker 3: people living there that day we were there and got
• 5:11
  Speaker 3: to sit at the men's table and have lunch with them,
• 5:14
  Speaker 3: and it was it was a great experience. Yeah, I
• 5:16
  Speaker 3: really really was. I enjoyed it. Yeah, thank you Lighthouse
• 5:19
  Speaker 3: for a thank you everybody out there for for that
• 5:23
  Speaker 3: that opportunity, and we were really glad to support them.
• 5:26
  Speaker 3: We have, you know, through the years, helped them out
• 5:28
  Speaker 3: on a few teams, but a few times. We'd love
• 5:31
  Speaker 3: to help in our community, and you.
• 5:35
  Speaker 4: Know we do.
• 5:36
  Speaker 3: We pride ourselves and going the extra mile for all
• 5:38
  Speaker 3: our community, our customers too. Yeah.
• 5:43
  Speaker 5: Hey, you know the warm weather is going to come
• 5:46
  Speaker 5: back in a couple of days. Bread, Yes, it is
• 5:49
  Speaker 5: the forecast. You're you're not out of the woods yet.
• 5:52
  Speaker 5: So if you're driving around and your your air conditioner
• 5:55
  Speaker 5: is not blowing like ice cold, uh, drop into Dungeons
• 6:00
  Speaker 5: Toyota or make an appointment online at Doungeestoyota dot com
• 6:05
  Speaker 5: and definitely check out our service specials.
• 6:10
  Speaker 3: Definitely want to do that. So I mentioned the appointments online.
• 6:13
  Speaker 3: You know, we have that new system that will ties
• 6:16
  Speaker 3: those appointments right into our dispatch system and the parts inventory.
• 6:22
  Speaker 3: Everything is now kind of connected and as a meamless integration,
• 6:28
  Speaker 3: they write you up with that same tool. And it's
• 6:33
  Speaker 3: used to be kind of a separate system between the
• 6:35
  Speaker 3: appointments there and the parts department of the system that
• 6:38
  Speaker 3: we system that we operate in and do all our work.
• 6:42
  Speaker 3: And and this brings it all together and the advisors
• 6:46
  Speaker 3: can communicate with you through throughout the process of your repair,
• 6:50
  Speaker 3: shoot your video, shoot your video if necessary, even collect
• 6:54
  Speaker 3: payment and stuff like that. Son getting getting some new
• 6:59
  Speaker 3: technology on the service drive, and we did just upgrade
• 7:02
  Speaker 3: to on our website. We didgital what they call digital
• 7:06
  Speaker 3: retailing in the car business. You are now closer than
• 7:11
  Speaker 3: ever to doing your entire deal online.
• 7:15
  Speaker 4: It's like a theme though.
• 7:16
  Speaker 3: I was earlier this week, I was in the sales
• 7:20
  Speaker 3: manager's tower and they were sitting there watching video and
• 7:24
  Speaker 3: what are you guys watching? And it was an old
• 7:26
  Speaker 3: ad that we did in two thousand and seven about
• 7:30
  Speaker 3: buying cars online, and it talked about the digital retailing revolution,
• 7:35
  Speaker 3: and I for some reason. Yeah, I thought it would
• 7:38
  Speaker 3: people would be buying cars online. It's only taking twenty
• 7:43
  Speaker 3: years to catch up with the vision. Longer than that,
• 7:47
  Speaker 3: it seems like it's you know, that's all. You know,
• 7:51
  Speaker 3: that's one of those stories, you know, back to when
• 7:54
  Speaker 3: I got in the car business and how I really
• 7:57
  Speaker 3: didn't want to be in the business and then I
• 8:00
  Speaker 3: finally did get in the business. It's sure, you know,
• 8:03
  Speaker 3: I really wanted it to be a certain way and
• 8:05
  Speaker 3: really to be fast, transparent and fun like we say now.
• 8:09
  Speaker 3: And there was a little some of it just didn't
• 8:12
  Speaker 3: seem to make sense to me, and that it was
• 8:15
  Speaker 3: all complicated and he needed to go back and forth
• 8:18
  Speaker 3: and there were all these you know, like Rubric's cubes
• 8:21
  Speaker 3: and the shell game and the back and forth of negotiation,
• 8:24
  Speaker 3: and then the advertising was this, you know, there was
• 8:28
  Speaker 3: going to be the incredible sale of the century.
• 8:31
  Speaker 4: Every day we did what is happening?
• 8:35
  Speaker 3: And then this is uh and I mean, thinking of
• 8:38
  Speaker 3: it from a consumer point of view, it is like
• 8:40
  Speaker 3: I kind of had, I guess, empathy for the consumer.
• 8:44
  Speaker 4: Yeah, and you know, and knew.
• 8:46
  Speaker 3: It could be simpler, right, and because we had even then,
• 8:49
  Speaker 3: of course we had customers, the decades of customers who
• 8:53
  Speaker 3: were like friends and family to us, and we always
• 8:56
  Speaker 3: sold cars this way. I mean, it isn't like a
• 8:58
  Speaker 3: radically different it's just today's in today's world that allows
• 9:04
  Speaker 3: us to do things faster and better and easier. And
• 9:08
  Speaker 3: you know, the technology actually pushes all that information out
• 9:12
  Speaker 3: to the consumer.
• 9:13
  Speaker 4: Right.
• 9:13
  Speaker 3: That's that's what really happened is in the when the
• 9:16
  Speaker 3: Internet came people the information paradigm shifted from we had
• 9:22
  Speaker 3: it all and the dealers did about the product and
• 9:25
  Speaker 3: the what it thinks worth and all that to the
• 9:28
  Speaker 3: consumer side. And now you can get you know, it
• 9:31
  Speaker 3: proliferates the internet where you can, you know, just to
• 9:35
  Speaker 3: pype into your favorite AI tool or what is the
• 9:37
  Speaker 3: deal on and answer a camera and it'll pop it out.
• 9:44
  Speaker 2: Uh.
• 9:45
  Speaker 3: People are much more informed. Uh and that does in
• 9:49
  Speaker 3: a certain way empower them. And you know, so I
• 9:51
  Speaker 3: think it does. As we've watched that transition, we've just
• 9:54
  Speaker 3: leaned more into transparency and speed in the purchase process,
• 10:00
  Speaker 3: trying to eliminate all those those.
• 10:03
  Speaker 5: So this is you know, what you're purchasing, especially a
• 10:07
  Speaker 5: new vehicle, it's a big investment, it's exciting, it shouldn't
• 10:12
  Speaker 5: be fun.
• 10:13
  Speaker 2: It should and that's fine. You take much more than
• 10:16
  Speaker 2: a half hour.
• 10:18
  Speaker 3: Unless we don't have the car you want, which and
• 10:20
  Speaker 3: that's where our great team comes in on this. That
• 10:23
  Speaker 3: you know it is good?
• 10:24
  Speaker 4: Is yeah?
• 10:25
  Speaker 3: Right now, I've got about on our website. I think
• 10:28
  Speaker 3: this morning we had forty new Toyotas and there's about
• 10:32
  Speaker 3: twelve to fourteen of them on the ground available for
• 10:36
  Speaker 3: sale and maybe you know so the rest of those
• 10:39
  Speaker 3: are in production still, but we'll be here in the
• 10:42
  Speaker 3: next couple of weeks and this is constantly changing, and
• 10:45
  Speaker 3: so finding that special vehicle for you and exactly what
• 10:49
  Speaker 3: you want is what our team specializes in. We can
• 10:52
  Speaker 3: go out and deer trade. We can do what they
• 10:55
  Speaker 3: call it pipeline matches where we switch in the with
• 11:00
  Speaker 3: vehicles while they're still in the production phase and get
• 11:03
  Speaker 3: that for you and or we do have a great
• 11:06
  Speaker 3: selection on the ground right now and with the end
• 11:09
  Speaker 3: of the month, we're going to be making some really
• 11:11
  Speaker 3: great deals on all those in stock Toyotas.
• 11:14
  Speaker 5: You know what we have today, realm that I just
• 11:16
  Speaker 5: love is the new twenty twenty five Toyota four Runner.
• 11:20
  Speaker 3: Oh h, gorgeous. We have four or five of those
• 11:24
  Speaker 3: that are available right now. Great value in that vehicle
• 11:29
  Speaker 3: comes with a great technology. Toyota Safety Sense System is
• 11:34
  Speaker 3: standard on all four Runners. It has different options on
• 11:38
  Speaker 3: the up to a fourteen inch multimedia screen that integrates
• 11:41
  Speaker 3: with your Apple car Play or Android Auto. It's got
• 11:44
  Speaker 3: all kinds of features that you wouldn't expect technology for
• 11:49
  Speaker 3: helping you go out and crawl in the mud and
• 11:52
  Speaker 3: do whatever you need to do in your.
• 11:54
  Speaker 4: Vehicle or accessorize it.
• 11:56
  Speaker 3: Accessory programs with all the great suppliers and uh, you know,
• 12:00
  Speaker 3: but our team can help you with that. We've got
• 12:03
  Speaker 3: uh you know that that great deals on those two
• 12:07
  Speaker 3: right now. I mean I think you know you can
• 12:09
  Speaker 3: get the two thousand dollars off on in stock one
• 12:13
  Speaker 3: right now.
• 12:13
  Speaker 4: And if you're a.
• 12:14
  Speaker 3: College rebate or a military rebate applies, you can take
• 12:17
  Speaker 3: additional five hundred dollars off.
• 12:20
  Speaker 4: We've got you know, a white one or red one.
• 12:25
  Speaker 3: The other car I wanted to talk about was the
• 12:27
  Speaker 3: Corolla Hatchback. Oh, beautiful red with a black top. This
• 12:32
  Speaker 3: is a new design. Tom They just came out with these.
• 12:36
  Speaker 3: It is so cool.
• 12:37
  Speaker 4: Look I got to see this.
• 12:38
  Speaker 3: It's really a beautiful full small car. But it's so
• 12:42
  Speaker 3: flexible because it's got the hatch in the back and
• 12:45
  Speaker 3: the Corolla.
• 12:47
  Speaker 4: Everything folds down.
• 12:49
  Speaker 3: I don't know what this only base is, but it's uh,
• 12:52
  Speaker 3: it's a great vehicle. And then there's also a vehicle
• 12:56
  Speaker 3: called the Corolla Cross that's similar to the Hatch but
• 13:01
  Speaker 3: not they're just a little bit different. So you can
• 13:04
  Speaker 3: come check all those out and done just Toyota. We've
• 13:07
  Speaker 3: got a wrap four on the ground that another Tundra
• 13:12
  Speaker 3: showed up last night. I saw that beautiful seventeen ninety
• 13:16
  Speaker 3: four special color, Unique Color again and we'll make a
• 13:22
  Speaker 3: great deal on that if you want to buy that, any.
• 13:25
  Speaker 4: Of these vehicles. Today.
• 13:27
  Speaker 3: Today is the day there's we have we every month
• 13:30
  Speaker 3: we need to get to our Toyota sales goal. This
• 13:34
  Speaker 3: month that is twenty two. As of yesterday we were
• 13:37
  Speaker 3: at fifteen, so we have seven to go still and
• 13:41
  Speaker 3: those are working on a few more. So we'll be
• 13:43
  Speaker 3: starting to see until We're going to put some deals
• 13:46
  Speaker 3: together today for sure and try to get past that
• 13:50
  Speaker 3: that goal of ours.
• 13:51
  Speaker 1: And I had the good fortune of buying mine on
• 13:54
  Speaker 1: the thirtieth of the month.
• 13:56
  Speaker 3: Well this is I mean, people people know that at
• 13:58
  Speaker 3: the end of the month, we were all chasing I.
• 14:01
  Speaker 1: Want, knew what I wanted. It was on the website.
• 14:04
  Speaker 1: We put it all together in thirty minutes or less.
• 14:08
  Speaker 4: It was mine.
• 14:09
  Speaker 3: I think most of it is is internal. We do
• 14:12
  Speaker 3: this to ourselves in the business. I watched the sales
• 14:15
  Speaker 3: team get more anxious. You know, it's the month that
• 14:18
  Speaker 3: comes to an end. Yeah, you always want to keep
• 14:21
  Speaker 3: what we do, want to hit our goals.
• 14:23
  Speaker 4: And you know, this is part of being a part
• 14:25
  Speaker 4: of a.
• 14:26
  Speaker 3: Team, right like the baseball team we have. We have
• 14:30
  Speaker 3: our goals and you know, we we work really well
• 14:34
  Speaker 3: together our team. That's you know, it's so important that
• 14:36
  Speaker 3: we're we love what we do and like to work together.
• 14:39
  Speaker 3: I mean, we spend a lot of time with each
• 14:41
  Speaker 3: other and we have a great great folks and it
• 14:44
  Speaker 3: is about all our people and and and those opportunities
• 14:49
  Speaker 3: that we can help each other with and it uh anyways.
• 14:54
  Speaker 5: So one of the things that makes it easier to
• 14:57
  Speaker 5: UH to sell toyotas sides the fact that they hold
• 15:01
  Speaker 5: their value and they're you know, just great product. We've
• 15:06
  Speaker 5: got some we've got some great financing going on right now,
• 15:09
  Speaker 5: especially on the Tundras where you can get either three
• 15:14
  Speaker 5: thousand dollars customer cash back or you can take the
• 15:18
  Speaker 5: financing option and get up to seventy two months at
• 15:22
  Speaker 5: one point nine to nine percent interest, which, wow, I'm
• 15:27
  Speaker 5: pretty unheard of nowadays. So yeah, the Tundra is uh,
• 15:32
  Speaker 5: it's definitely a great machine. Twelve thousand pounds, towing capability, comfortable,
• 15:41
  Speaker 5: great resale value. Yeah, if you're if you're in the
• 15:45
  Speaker 5: market for a truck, definitely come to check under Tacoma.
• 15:51
  Speaker 3: And Tacoma is also a really great value, often one
• 15:55
  Speaker 3: of the best leasing vehicles in the whole industry because
• 15:59
  Speaker 3: Tacoma retains its value better than almost any vehicle. It's
• 16:05
  Speaker 3: really again like the Forerunner, it's got great technology, it's
• 16:09
  Speaker 3: really a great vehicle in that mid sized truck segment.
• 16:14
  Speaker 3: It's not the smallest truck in the market or the biggest.
• 16:17
  Speaker 3: It's a really great size, really tough, holds its resale
• 16:21
  Speaker 3: value and you can get you can lease some.
• 16:25
  Speaker 4: Save a couple hundred dollars a month in payment. So
• 16:30
  Speaker 4: it's not for.
• 16:31
  Speaker 3: Everybody at least, but if lawer in your payment, it's
• 16:34
  Speaker 3: what you're after there. That's the best way to go
• 16:37
  Speaker 3: for sure, and we can help you with that. In fact,
• 16:40
  Speaker 3: that's part of the enhancements we made recently on our
• 16:43
  Speaker 3: website make it even easier to go in and work
• 16:46
  Speaker 3: your own deal. So you can go in, you can
• 16:48
  Speaker 3: value your trade, you can look at based on your credit,
• 16:52
  Speaker 3: you can put your payments, compare it to a lease payment.
• 16:56
  Speaker 4: You can see what.
• 16:57
  Speaker 3: The rebate offer is on the Tundra versus the interest
• 17:01
  Speaker 3: rate offer, because there's a trade off there. So you
• 17:04
  Speaker 3: can play with that and answer all those questions before
• 17:08
  Speaker 3: you come in, and it does help with the sales
• 17:11
  Speaker 3: process certainly makes it easier and it's more faster for
• 17:15
  Speaker 3: the customer once they get in if a lot of
• 17:17
  Speaker 3: their questions can be answered prior to your arrival. That way,
• 17:21
  Speaker 3: we can focus on showing you the vehicle, getting you
• 17:24
  Speaker 3: to understand it's a features of benefits.
• 17:28
  Speaker 5: Do a test drive, Yeah, I'll tell you one of
• 17:30
  Speaker 5: the If you're in the market for a small pickup truck,
• 17:34
  Speaker 5: the Tacoma, we.
• 17:37
  Speaker 3: Have one that I've had my eye on.
• 17:39
  Speaker 5: It's a blue trd off Root four wheel drive double cab.
• 17:45
  Speaker 5: Right now, we have that vehicle marked down.
• 17:51
  Speaker 4: That's right, it's a great deal.
• 17:54
  Speaker 3: It really is beautiful.
• 17:55
  Speaker 5: Blue truck comes with toyotas twenty four months toy to care.
• 18:02
  Speaker 5: You don't have any meetenance the first twenty four months
• 18:04
  Speaker 5: or any meetenance costs, and then all of toy its
• 18:09
  Speaker 5: great safety sense.
• 18:11
  Speaker 3: Another thing what's been going on this month is we've
• 18:14
  Speaker 3: had a huge used car month. This is one of
• 18:16
  Speaker 3: our best used car sales months in a long long time,
• 18:19
  Speaker 3: certainly since we dedueled from the Ford business. And so
• 18:25
  Speaker 3: we're looking to buy a car so we can. We're
• 18:27
  Speaker 3: just selling them so fast we cannot keep our inventory
• 18:30
  Speaker 3: up and no matter what we do, I saw more
• 18:33
  Speaker 3: coming out of service yesterday. But we do need cars.
• 18:37
  Speaker 3: So if you want to sell a vehicle or you're
• 18:41
  Speaker 3: trading one in, let's let us take a look. We
• 18:44
  Speaker 3: will make you a great offer. And you know, it's
• 18:48
  Speaker 3: really easy to do. You can start on the website
• 18:50
  Speaker 3: or just give us a call.
• 18:51
  Speaker 2: Yeah.
• 18:52
  Speaker 5: What's really cool is the tool on our website is
• 18:55
  Speaker 5: powered by KBB, so it's giving you a KBB estimate
• 19:00
  Speaker 5: that KBB backs and will actually purchase the car from
• 19:04
  Speaker 5: us if we find that they've overvalued it. But in
• 19:09
  Speaker 5: most cases we find that the.
• 19:12
  Speaker 3: Putty fair value, but it's one they're going to meet
• 19:15
  Speaker 3: often by one thousand or sometimes more. It's a So
• 19:20
  Speaker 3: it's a great way to start the process. You put
• 19:22
  Speaker 3: in your information. That way we know what we're going
• 19:24
  Speaker 3: to look at beforehand. If it's hard for you to
• 19:27
  Speaker 3: get your vehicle to us, we'll go right to you.
• 19:30
  Speaker 3: We've been delivering more and more vehicles around everywhere. I
• 19:35
  Speaker 3: mean last night we took a Crown Insignia to a
• 19:37
  Speaker 3: customer in Tulsa and be happy to deliver a car.
• 19:43
  Speaker 3: Take you come look at your trade.
• 19:45
  Speaker 5: You know.
• 19:46
  Speaker 3: That's that's another thing about this technology that allows us
• 19:49
  Speaker 3: to you to work your deal online and it's the
• 19:53
  Speaker 3: same technology we use to work your deal on the showroom.
• 19:56
  Speaker 3: So and actually if we wanted to work your deal
• 19:59
  Speaker 3: here in this in this studio or at home, we
• 20:03
  Speaker 3: could do it the same way with the same technology.
• 20:05
  Speaker 3: So it's really easy to update your deal kind of
• 20:11
  Speaker 3: negotiat if there's some some something we need to sharpen
• 20:15
  Speaker 3: our pencil on and so that that's another enhancement to that.
• 20:19
  Speaker 3: And if you do are interested in having us take
• 20:22
  Speaker 3: a look at a vehicle, or if you're you want
• 20:24
  Speaker 3: to start the process of uh, maybe considering one of
• 20:28
  Speaker 3: these new Toyota forward runners today. Go go ahead online,
• 20:32
  Speaker 3: you can pick out the one you like, go in
• 20:34
  Speaker 3: and start structuring your deal and submit it right to us.
• 20:38
  Speaker 3: If you want to send it in, give us a
• 20:40
  Speaker 3: call where to retry it out to you and bring
• 20:42
  Speaker 3: the vehicle out to your work or home however you.
• 20:46
  Speaker 2: Like, and don't be shy. If you're looking for a fleet,
• 20:48
  Speaker 2: they can help you certainly.
• 20:50
  Speaker 4: No, that's we are full on in the Toyota business.
• 20:54
  Speaker 3: As we say, we may be small, we are a
• 20:57
  Speaker 3: small family owned dealership, but we are also the oldest dealership.
• 21:01
  Speaker 3: We are the oldest and we pride ourselves on going
• 21:04
  Speaker 3: to extra mile for our customers. We have a small inventory,
• 21:07
  Speaker 3: but we can get virtually any Toyota available in the USA,
• 21:11
  Speaker 3: and some just take a little bit longer than others.
• 21:14
  Speaker 3: If you're if you're after a TRD pro whatever it's
• 21:19
  Speaker 3: as a Kuhio or they may make all the trucks
• 21:22
  Speaker 3: in that you know you're going to have a harder time.
• 21:25
  Speaker 3: I saw allocation that will be coming out next after
• 21:28
  Speaker 3: the sales base tonight. Allocation will roll again tomorrow and
• 21:33
  Speaker 3: then we'll see visibility over early next week and the
• 21:36
  Speaker 3: vehicles will start arriving later in August.
• 21:39
  Speaker 4: Uh.
• 21:40
  Speaker 3: I think in this allocation there were one hundred or
• 21:43
  Speaker 3: so TRD pro U the entire region which has over
• 21:49
  Speaker 3: one hundred and sixty dealerships. So not everybody gets one
• 21:52
  Speaker 3: every time, and so some of those vehicles are like that, uh,
• 21:56
  Speaker 3: you know some are or you know, there's hundreds or
• 21:58
  Speaker 3: even thousands available any one time, so we can help
• 22:02
  Speaker 3: you navigate that find that perfect car for you. Just
• 22:05
  Speaker 3: reach out in our noncommissioned sales team. It's happy to
• 22:09
  Speaker 3: help you through that process. And yeah, they they're really
• 22:12
  Speaker 3: good at it, and you know they're they're there to help.
• 22:17
  Speaker 3: You know, who else is there to help our friends
• 22:20
  Speaker 3: that done just collision?
• 22:22
  Speaker 2: Sure? Yeah, space Age Technology.
• 22:26
  Speaker 5: These guys do miracle work on dented, dinged, and dear
• 22:29
  Speaker 5: damaged cars.
• 22:30
  Speaker 3: It's sail damage has been an issue this spring and summer,
• 22:34
  Speaker 3: as everybody knows, and we've you know, we're getting caught
• 22:37
  Speaker 3: up on that. I think we've been doing a lot
• 22:39
  Speaker 3: of We've had a you know, even insurance set up
• 22:43
  Speaker 3: companies set up the triage operations at the body shop.
• 22:48
  Speaker 3: We've had we've had done lots and lots of hail repair.
• 22:53
  Speaker 3: I think you know, if you have a vehicle out
• 22:55
  Speaker 3: there that still needs to be repaired, you've been waiting
• 22:58
  Speaker 3: to get in somewhere else, get Mike and Duyannea shout
• 23:01
  Speaker 3: over there and see if they can squeeze you in.
• 23:04
  Speaker 3: We've got availability pretty quick. Our team I mentioned, they've
• 23:07
  Speaker 3: got over seventy years of experience and they you know,
• 23:10
  Speaker 3: we have a state of our body shop, State of
• 23:12
  Speaker 3: the York paint facility, Guard paint facility. Great, great team
• 23:16
  Speaker 3: of guys. You know, they really have been with the
• 23:20
  Speaker 3: dealership a long time. They know what they're doing. They
• 23:22
  Speaker 3: work on all make some models, if it's restorations, they
• 23:27
  Speaker 3: love to restore vehicles. You know they really they truly
• 23:31
  Speaker 3: as do. They are excellent at what they do where
• 23:35
  Speaker 3: ICAR Platinum certified work with virtually all insurance companies.
• 23:41
  Speaker 4: Really can that help you.
• 23:42
  Speaker 3: Navigate that kind of working out everything with your insurance
• 23:48
  Speaker 3: company so that the repair gets back to as close
• 23:51
  Speaker 3: to original as possible. You know, are there, of course
• 23:54
  Speaker 3: going to try to save money where they can. You
• 23:57
  Speaker 3: want to get the right repair.
• 23:58
  Speaker 4: Our guys are good and making.
• 23:59
  Speaker 3: Sure sure we get everything fixed too. Because that's another
• 24:02
  Speaker 3: thing with repairs. A lot of times, you know on
• 24:04
  Speaker 3: this you may you do an estimate and then you
• 24:07
  Speaker 3: find additional work that is possible and something as you
• 24:11
  Speaker 3: break things down or get deeper into a repair on
• 24:14
  Speaker 3: major things, especially so our team is great at working
• 24:19
  Speaker 3: through that with your insurance company and just making sure
• 24:22
  Speaker 3: you get your car back back the way you expect it.
• 24:26
  Speaker 5: So if you have an unexpected meeting with a deer
• 24:29
  Speaker 5: or some healed image, give us a call. It just
• 24:32
  Speaker 5: Toyota nine three three U nine just dropped by. We're
• 24:36
  Speaker 5: really easy to work with.
• 24:38
  Speaker 3: And also to give a shout out to the team
• 24:41
  Speaker 3: out at the Dungechess Truck Ranch, which is really the
• 24:44
  Speaker 3: detailed department.
• 24:45
  Speaker 4: If a lot of people are starting.
• 24:46
  Speaker 3: To notice that now that we got a new sign
• 24:48
  Speaker 3: up out there, and we do still bark some trucks
• 24:51
  Speaker 3: out there, so you'll see the herd out there, but
• 24:58
  Speaker 3: a lot of those are cycling through the detail or
• 25:00
  Speaker 3: our customers cars as they bring them in to have
• 25:03
  Speaker 3: them fully detailed. John and his team are great at
• 25:07
  Speaker 3: at that and take you know, to do a lot
• 25:10
  Speaker 3: of work for different companies around town, other car dealerships
• 25:14
  Speaker 3: and their body shops and stuff like.
• 25:16
  Speaker 5: That, and you can just drop in, drop that far,
• 25:19
  Speaker 5: make an appointment for a detail, just give.
• 25:22
  Speaker 2: To come back looking and smelling brand new.
• 25:25
  Speaker 3: And you can't call them directly at nine one three
• 25:28
  Speaker 3: three three one two three four is their number.
• 25:32
  Speaker 4: So and to get us online.
• 25:35
  Speaker 3: Of course, I mentioned all the things you can do
• 25:37
  Speaker 3: on our website, everything from just asking simple questions, uh,
• 25:41
  Speaker 3: to maybe getting the value for your vehicle that you're
• 25:45
  Speaker 3: looking to sell or trade in. Maybe we're answering some
• 25:49
  Speaker 3: questions about payment or vehicle availability, chatting with us about stuff,
• 25:55
  Speaker 3: you know, whatever it is you need. Scheduling service are
• 25:57
  Speaker 3: all available on our website at Dungeon Toyota dot com.
• 26:01
  Speaker 3: We have employment applications up there. If you don't see
• 26:05
  Speaker 3: the position you're looking for, there's one a place just
• 26:08
  Speaker 3: to submit your application, and typically I'm going to reach
• 26:12
  Speaker 3: out to you myself. I do talk to virtually all
• 26:15
  Speaker 3: the applicants really, uh, you know, I am their hands
• 26:19
  Speaker 3: on in the dealership every day, and and you know,
• 26:22
  Speaker 3: we do really want to.
• 26:25
  Speaker 4: Hire great people from around here.
• 26:27
  Speaker 5: We do have openings for a product specialist and a
• 26:30
  Speaker 5: bilingual product specialist. And you know, if you're thinking of
• 26:35
  Speaker 5: a career change.
• 26:36
  Speaker 3: This is not the.
• 26:38
  Speaker 5: Old school hard soul car guy I mentioned.
• 26:42
  Speaker 3: They're non commissioned on their paid salaries, PUS production bonuses
• 26:47
  Speaker 3: and team bonuses, and you know, they're a great, long term,
• 26:52
  Speaker 3: loyal team. They really work together. It's not as competitive
• 26:57
  Speaker 3: a lot of sales environments, I think because they're not
• 27:01
  Speaker 3: commission they really focus on the customer and you know,
• 27:04
  Speaker 3: and making their purchase process fast, transparent and fun and
• 27:09
  Speaker 3: really motivated to help you buy a car and not
• 27:12
  Speaker 3: really basing that on you know, the profit or how
• 27:15
  Speaker 3: you know, the other things, so which we need, of
• 27:17
  Speaker 3: course to make a profit.
• 27:18
  Speaker 4: But we just make sure that we price our cars
• 27:22
  Speaker 4: right on the market.
• 27:23
  Speaker 3: We do.
• 27:24
  Speaker 4: I do a lot of the pricing myself too, me
• 27:26
  Speaker 4: and my.
• 27:26
  Speaker 3: Brother Bruce, and uh, you know, we just make sure
• 27:30
  Speaker 3: that we make it as simple.
• 27:31
  Speaker 5: And easy as possible to buy. Simple, simple price. Yeah,
• 27:37
  Speaker 5: so that's our story telling. We're sticking.
• 27:39
  Speaker 1: Going to run into a guy with white platform choosing
• 27:42
  Speaker 1: matching belt unless Halloween.
• 27:45
  Speaker 3: Yeah, where are in town?
• 27:50
  Speaker 2: A lot of deal, my goodness. How do we find
• 27:52
  Speaker 2: you online? Again?
• 27:53
  Speaker 4: Doneus Toyota dot com. Just check us out.
• 27:56
  Speaker 1: And and right there at the physical property you can't miss.
• 27:59
  Speaker 3: Yet, eighteen eleven Southeast Washington Boulevard. And yeah, let's just
• 28:04
  Speaker 3: come see us. We'll be out there in a few minutes.
• 28:06
  Speaker 3: Or come say hi to any of the team.
• 28:09
  Speaker 2: And remember, if.
• 28:11
  Speaker 3: Four runners to get four Tundra Tacoma, grab four the
• 28:16
  Speaker 3: Corolla hatchback, what else is it? A g R eighty
• 28:20
  Speaker 3: six and stock. We just got the Tundra seventeen ninety four.
• 28:24
  Speaker 3: Hopefully that will not last the day.
• 28:27
  Speaker 5: It probably won't. It probably won't. Come come see us
• 28:31
  Speaker 5: at Dungeons Toyota. We were really nice people.
• 28:34
  Speaker 2: All right, Folks, you've been watching and listening to car Talk.
• 28:40
  Speaker 5: Thanks for listening to one on one with a professional,
• 28:42
  Speaker 5: A paid presentation in fourteen hundred K one