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#139 Zerlina "Zee" Jackson | VP, Experience & Design Strategy @ New York Life Insurance
In this episode of Win/Win: Women in Innovation, Zoia Kozakov sits down with Zerlina "Zee" Jackson, VP of Experience & Design Strategy at New York Life Insurance, to explore what it looks like to build something genuinely new inside one of the oldest institutions in America. Zee shares how a childhood spent counting back change in her grandmother's garage store in Bessemer, Alabama, shaped her belief that innovation isn't just about building products — it's about building possibility. From launching New York Life's first Design Center of Excellence to navigating a promotion, a newborn, a…
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