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Why I Text My Tenants Instead of Calling
Should you text your tenants or call them?In Episode 4, Sydney and Danielle talk about the text-first approach: why routine tenant questions belong in a text, where AI can answer in seconds, and why that makes the phone calls you do get the ones that matter. We get into what AI should never answer, why AI doesn't belong on your phone line, how to move tenants who'd rather call over to text, and why shorter phone hours can free you up for showings.In this episode:
Why Sydney goes text first with her tenants
What AI should flag for a human instead of answering
Why nobody wants an AI on the…
The skinny
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