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Airbnb Off-Platform Policy (May 2025): Fee, App Restrictions, and What It Means for Managers

Airbnb’s new Off-Platform and Fee Transparency Policy goes live on May 10, 2025. But what does it actually mean for vacation rental managers, software-connected hosts, and tech providers?In this episode, I break down the policy using Airbnb’s exact wording, with a focus on:

✅ What mandatory fees must now be shown upfront✅ Which third-party tools are still allowed✅ What “software-connected” hosts (using a PMS or channel manager) can and can’t do✅ Why concierge apps, guest portals, aren’t all banned✅ What’s probably NOT covered: upsells like grocery stocking or local servicesPlus, I share our…

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