Latest / Virtual GM - A Hotel Management Podcast
🎧 Season 4, Episode 3: Your Hotel Doesn't Have a Revenue Problem. It Has a Leakage Problem.
The Little Operational Mistakes Quietly Killing Profitability
Hotels can be busy, have strong ADR, and still leave significant money on the table. In this episode, Cody & Meagan break down the often-overlooked sources of revenue leakage that quietly eat into hotel profitability—and what operators can do about them.
🔹 Where Is the Money Leaking? — OTA commissions, unnecessary distribution costs, credit card fees, poor cancellation policies, and missed upsell opportunities.
🔹 The Small Mistakes That Add Up — Forgotten discounts, incorrect rate plans, unnecessary refunds and compensation, and…
The skinny
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