Latest / The Action Catalyst / REMASTERED: Fascination, Persuasion and Captivation, with Sally Hogshead (Author, Speaker, Advertising, Success)
Transcript
- 0:00Host: Such an exciting show for you today. Sally Hogshead is a
- 0:52Hall of Fame speaker and her first book was called Fascinate,
- 0:55Your Seven Triggers to Persuasion and Captivation. And
- 0:59she is an expert in branding and personal branding, and
- 1:03particularly the world's leading expert on fascination and she's
- 1:08made a few minutes to be with us here. Sally, thank you for
- 1:10joining us.
- 1:11Sally Hogshead: I'm excited to be here today. I'm excited to
- 1:13talk about how the world sees you.
- 1:15Host: Can you just give us like a quick rundown of what
- 1:18fascinate is?
- 1:19Sally Hogshead: Yeah, sure. Well, Strengths Finder, Myers
- 1:21Briggs tests are really great in getting us a critical piece of
- 1:23information, which is how do you see the world but what I found
- 1:27from drywall My my, my branding background is that there's
- 1:30another piece of information that we need to know it's not
- 1:33how you see the world, it's how does the world see you? How does
- 1:36your customer see you, your error audience? How did the
- 1:39Pingle in your workplace see you and when you understand how they
- 1:42see you at your best, and you can just get focusing on that
- 1:45and deliver your highest value every time. The thing that makes
- 1:48us different about a traditional test is it's not built on
- 1:50psychology. But a traditional su ality test was, you know, my
- 1:54grades was developed to diagnose personality disorders. Well,
- 1:58there's a very different way of thinking about it. It's drawing
- 2:00upon the best of branding to see how does the world see you? In
- 2:04what way are you most likely to impress people to influence
- 2:07them? And in what way are you most likely to turn them off or
- 2:11push them away without even realizing it? One of my first
- 2:13clients that I ever worked on when I was back in advertising,
- 2:16with Nike and Nikes tagline you remember? Nikes tagline? Right?
- 2:19So when Nike says just do it, you know, they're not just
- 2:21talking about shoelaces and rubber. I'm not just talking
- 2:24about the shoes. I'm not just talking about the company.
- 2:26They're talking about the whole mindset, the attitude? Well,
- 2:29what if you could distill your personality down to just two or
- 2:32three words, like just do it, that when people thought of you,
- 2:35they knew exactly what words to associate with you. And over the
- 2:40last few years, I used to do this for clients, I would write
- 2:43headlines I would write taglines for these for these big
- 2:45companies. But I didn't know how to do this for people. And it
- 2:48wasn't until about a year ago that I had a major breakthrough
- 2:50that I realized that there are specific words that are
- 2:52associated with specific personality types according to
- 2:55help people see them at their best. In other words, there are
- 2:58certain ways that your personality is primed to be able
- 3:00to add value. And when you perform in this way, when you
- 3:03communicate in this way, people see you as intensely valuable.
- 3:07On the other hand, you also have places in your career things you
- 3:10do that are disadvantages that that do not put you in the best
- 3:13light. And when you can get really clear on the areas in
- 3:16which you're likely to add value and be seen in a positive light
- 3:19versus those areas where you are unlikely to add value and be
- 3:22seen in a negative light, you can really steer all of your
- 3:25communication so that you're more likely to win.
- 3:28Host: Well, and one of the things I've heard you say this
- 3:29before you say you don't learn how to be fascinating, you
- 3:34unlearn how to be boring.
- 3:36Sally Hogshead: You don't learn how to be fascinating, you
- 3:38unlearn how to be boring. A lot of times people think they need
- 3:41to change in some way in order to get better. And this is where
- 3:44the whole philosophy of strength came from. If you measure
- 3:47somebody according to strength, the man implies that they have
- 3:49weaknesses and an implied that the way that they're going to be
- 3:51most likely to stand out in a crowded marketplace is
- 3:54strengths. But that thinking is inherently flawed. You're not
- 3:57going to outdo somebody at their own strength. If you focus only
- 4:00on strength, you're on a competitive cycle, that you're
- 4:03incrementally trying to improve yourself to outdo somebody else.
- 4:06So I propose something different. So focus on your
- 4:08strengths. Instead, focus on your differences. And when you
- 4:12focus on your differences, you don't have to try to outdo
- 4:15somebody, you simply focus on becoming more of who you already
- 4:18are. So you're not changing who you are, you're becoming more of
- 4:21who you are. And this is a different way of guiding our
- 4:24careers and guiding our companies, as entrepreneurs as
- 4:27employees. If we stopped focusing on strengths, we begin
- 4:29to see that everybody on our team contributes in a very
- 4:31different way. And that is gonna allow each person to rise to
- 4:35their highest value according to what they do the different.
- 4:38That's how you create a high performing team.
- 4:40Host: Larry Winget one time said, you know, the whole
- 4:43challenge of the speaking profession is to discover your
- 4:46uniqueness and exploit it in the service of others in others.
- 4:49Sally Hogshead: That's great. Larry's archetype was named the
- 4:51rock star and the rock star is primary innovation, secondary
- 4:55passion and what that means is Larry is bold. He is unorthodox.
- 4:59He's artistic either Out of the box. When we measure people,
- 5:01when we assess different personalities, we find that the
- 5:03way that they're most likely to add value is very predictable
- 5:06according to the patterns of their personality and their
- 5:08patterns of how they communicate. So the way Larry is
- 5:11most likely to add value is when he's being bold, artistic,
- 5:15unorthodox out of the box, he's unlikely to add value. If you
- 5:19said, Larry, go pick this Excel doc, and I want you to cheap and
- 5:24come back when it's other Larry couldn't do that. That's just
- 5:27not likely. That's not how he's likely to add value. So for each
- 5:31of us, the the point is you already have what you need. You
- 5:35don't have to learn how to be valuable. You don't have to
- 5:38learn how to be fascinating and different. You have to unlearn
- 5:41all those things that you've been taught up to this point
- 5:43about trying to focus on your strengths and outdoing other
- 5:45people.
- 5:46Host: So the new book is called How the World Sees You. And this
- 5:50thing is like, it is awesome.
- 5:52Sally Hogshead: I drew upon my background as an advertising
- 5:54creative director, I'm drawing upon all my experience with
- 5:57learning one of the best practices of the world's leading
- 5:59brands, the world's most loved brands. And I wrote fascinate
- 6:02about how brands become fascinating and the messages
- 6:05they create. But everybody kept coming up to me, and they would
- 6:08say, okay, I get how to make my brand fascinating. But tell me
- 6:11about me, how do I make me fascinating. So I realized I
- 6:14just needed to pivot my business. And so instead of
- 6:16studying brands, I started studying people. And I found
- 6:19that there are patterns in how people communicate. But if you
- 6:22can reveal those patterns, suddenly, it becomes incredibly
- 6:26clear why people do what they do, why certain people irritate
- 6:29you, and why certain people can charge more money for a
- 6:31commodity product, it's almost like, you know, you're when
- 6:34you're getting to go see a 3d movie, and you've got this dorky
- 6:37glasses, and you kind of don't want to put the dorky glasses on
- 6:40when you're sitting in this theater, but you're standing
- 6:41there, and you're when you're watching the screens, and it
- 6:43doesn't make any sense. It's just a jumble. But then you put
- 6:46the glasses on, and suddenly, boom, it all just snaps right
- 6:48into focus. Imagine that the book is giving you the pair of
- 6:513d glasses to decipher all the patterns that are happening and
- 6:55communication around you. That instantly becomes crystal clear
- 6:58why certain people are attracted to you why you succeed in
- 7:02certain types of situations and fail. In others. It's a real
- 7:06Aha, to see yourself not through the lens of how you see the
- 7:10world, but rather how the world sees you. What we find is people
- 7:15when they begin to look at themselves through the lens of
- 7:17how the world sees you. They feel self conscious, they feel
- 7:20awkward, or Oh, what if there's going to be something negative?
- 7:23Or sometimes they feel vain, like, Well, why do I want to
- 7:25focus on how people see me. But when you begin to understand how
- 7:28people see you at your best, when you understand why people
- 7:32love you, and champion for you, and buy from you and hire you
- 7:36and promote you and adore you, then you can focus on that you
- 7:40can just do more of what you're already doing right and stop
- 7:42focusing on the rest of it. And it's incredibly freeing to be
- 7:45able to say, Look, you don't have to be perfect at
- 7:47everything. But you do have to be extraordinary at something.
- 7:51So instead of trying to be kind of good at a lot of things be
- 7:53incredibly good and very, very different. In one particular
- 7:57area. And this is what we see with high performers in teams,
- 8:00they're specialists, they have some area that they're
- 8:03specializing in. And so what this book is showing you is that
- 8:06your personality has a natural built in specialty, there's
- 8:09something that you're just naturally primed to do, you're
- 8:12already great at it, but you just may not be, you may not
- 8:15have identified it, and you probably don't know how to
- 8:18articulate it to other people. So as you read the book, the
- 8:20book identifies what you're naturally suited to do. In other
- 8:24words, how does the world see you at your best? How can you do
- 8:27more of that? How can you articulate that in your
- 8:29marketing? And then how do you how do you distill that down to
- 8:32a two or three word phrase that we call your anthem? Your anthem
- 8:36is the tagline for your personality. It's kind of like
- 8:38the Nikes. Just do it. It's a phrase that describes who you
- 8:42are at your best. And we've taken about 20,000 people
- 8:46through this process. We've distilled it down to a really,
- 8:49really simple system. It takes about 10 minutes. So here's how
- 8:53this works. There's an adjective and a noun. When you put the
- 8:55adjective together with a noun, you get a descriptor of who you
- 8:58are your best. The adjective describes how you're different.
- 9:02The noun describes what you're doing, when you're doing what
- 9:05you do best. So for example, I have somebody on my team named
- 9:08Cory and Cory is archetype is named the detective says she
- 9:13took the same assessment that that people will take when they
- 9:16get how the world sees you. And when you take the assessment, it
- 9:18tells you an archetype that describes how the world sees you
- 9:21at your best and it starts feeding you the actual words you
- 9:25need to be putting in to anytime anytime you're describing
- 9:28yourself like a LinkedIn profile, a Twitter bio, a resume
- 9:31a business card anytime you need the words to describe yourself.
- 9:34So Corey is really detailed and her and her archetype is the
- 9:38detective. So her three adjectives are clear cut,
- 9:41accurate and meticulous. In other words, when Corey is set
- 9:46up to perform in a way that's clear cut accurate and
- 9:48meticulous, she has a very high likelihood of winning. She has a
- 9:51great advantage there. But me I'm not likely to win when when
- 9:56the game name field is clear, cut accurate, meticulous.
- 10:00Korea's anthem is meticulous follow through. In other words,
- 10:04the way Cory is most likely to deliver her highest value is
- 10:07through meticulous follow through. So when you're creating
- 10:10your marketing when you're introducing yourself to people,
- 10:13what is it that you need to say that for them is going to see
- 10:15you as being intensely valuable even just keep coming back to
- 10:18those words, those words that describe who you are at your
- 10:20best.
- 10:21Host: Sally, this is awesome. I mean, it's fascinating. I mean,
- 10:24to use your your terms. So Sally, you are just, you're
- 10:28amazing.
- 10:28Sally Hogshead: It's so great to be able to talk to you. I really
- 10:44really appreciate it.