Latest / Anele and the Club on 947 / What's your experience working for a small family business?

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What's your experience working for a small family business? · Anele and the Club on 947

• 0:00
  Speaker 1: Wake up with a bang and the club on nine
• 0:05
  Speaker 1: four seven.
• 0:07
  Speaker 2: Working for a family business is how apparently you have
• 0:13
  Speaker 2: a job description. They have DNA, and somehow DNA will
• 0:21
  Speaker 2: always outrank.
• 0:22
  Speaker 3: Work, experience, your degree.
• 0:25
  Speaker 2: Your excellence, because somebody can just be like dad and
• 0:29
  Speaker 2: you're like, hey, mister Wodall, mister mood.
• 0:33
  Speaker 4: I think a lot of people because look, the economy
• 0:35
  Speaker 4: is run on small and medium businesses, right, so chances
• 0:39
  Speaker 4: are you work for someone who owns a business.
• 0:42
  Speaker 3: I don't think it's what's more ones.
• 0:45
  Speaker 2: I'm scared to use this example, but I'm going to
• 0:47
  Speaker 2: because we're here now. Somebody once tried to outrank Jessica
• 0:50
  Speaker 2: down in case that you's where are they now?
• 0:53
  Speaker 3: You can't.
• 0:54
  Speaker 4: You can't go against family, literally, guys, family exactly.
• 0:59
  Speaker 2: Her dad is the German of case that you just
• 1:01
  Speaker 2: what were you trying? And she's excellent at her job.
• 1:04
  Speaker 2: It was funny there you remember, ye, we're not Gon're
• 1:10
  Speaker 2: not gonna mention names, but we all watch this be
• 1:12
  Speaker 2: like here I go.
• 1:13
  Speaker 3: I wonder how this is going to end.
• 1:14
  Speaker 2: Right because me I can speak to my dad during breakfast.
• 1:18
  Speaker 2: I don't know when you're gonna get to them. I
• 1:20
  Speaker 2: don't know when you're gonna get an appointment, but.
• 1:22
  Speaker 3: Me on our family vacation. That's why I can talk
• 1:25
  Speaker 3: to my dad.
• 1:26
  Speaker 4: But people have crazy stories about about family businesses working
• 1:29
  Speaker 4: for the boss, you know.
• 1:31
  Speaker 5: I think the best way to survive the dynamic is
• 1:33
  Speaker 5: to understand that blood comes before any sort of qualification,
• 1:39
  Speaker 5: and you need the children, especially of the owner, as
• 1:42
  Speaker 5: allies more than anything in order to thrive.
• 1:45
  Speaker 1: Absolutely, But those children can sometimes lie to your face,
• 1:48
  Speaker 1: so they can Like if I if I'm working with
• 1:50
  Speaker 1: my dad and I want Tempequilla to side with me
• 1:53
  Speaker 1: in something, and then Tembechilla comes on my side, and
• 1:55
  Speaker 1: then the blame gets put on Tempequilla and Tempechilla loses
• 1:59
  Speaker 1: his job and I get the step up.
• 2:00
  Speaker 2: I really think that if you're gonna work for a
• 2:03
  Speaker 2: family owned business and you work close with the family,
• 2:06
  Speaker 2: just don't ever take sides.
• 2:08
  Speaker 3: Now, you can't, ye cannot ever take sides.
• 2:11
  Speaker 2: Because also you don't know who's going to end up
• 2:14
  Speaker 2: on top and who's going to be calling the shots.
• 2:16
  Speaker 2: You may pick the wrong horse and then the next thing,
• 2:18
  Speaker 2: the brother that you guys are all convinced is useless.
• 2:21
  Speaker 6: What happens they leave him the business. I don't even
• 2:24
  Speaker 6: think it goes as deep as that. Sometimes I think
• 2:26
  Speaker 6: if you're working for a family business, you just often
• 2:29
  Speaker 6: have whiplash because now the dad says one thing, but
• 2:32
  Speaker 6: then the mom says another thing, and then the brother
• 2:35
  Speaker 6: it says, or the son says another thing.
• 2:37
  Speaker 4: So you you're you're there minding your own business? Are
• 2:40
  Speaker 4: you're delivering the pies?
• 2:43
  Speaker 2: A friend of mine works for a family business, and
• 2:45
  Speaker 2: he told the dad that the kids were not doing something.
• 2:49
  Speaker 2: But the dad had him on speaker and the kids
• 2:52
  Speaker 2: are listening.
• 2:53
  Speaker 3: Oh mg, and does your friends still work there? Yes,
• 2:56
  Speaker 3: it does, but terribly things rough increasing. The kids are like,
• 3:02
  Speaker 3: oh you sold us out? Okay, watching you But the
• 3:06
  Speaker 3: kids were wrong.
• 3:07
  Speaker 7: They are.
• 3:09
  Speaker 3: My friend she wasn't wrong. Okay, but what guys.
• 3:13
  Speaker 2: Like I and also thought you thought you were doing
• 3:16
  Speaker 2: your the dad justice to let him know listen, I'm working.
• 3:20
  Speaker 3: Yeah, this is what we're doing.
• 3:21
  Speaker 2: But your kids they're not giving me things that I need.
• 3:24
  Speaker 3: No, no, no, no, guys. He was on speaker at the
• 3:26
  Speaker 3: family table.
• 3:29
  Speaker 5: Can you imagine? So who said thank you so much?
• 3:32
  Speaker 5: An lest we call it was one of the siblings. No,
• 3:34
  Speaker 5: they let it run. Okay, they let it run. And
• 3:37
  Speaker 5: then they called my friend like in the evening, and
• 3:41
  Speaker 5: three of the siblings sitting together to be like, yeah
• 3:43
  Speaker 5: and we heard you. Wow, I heard you.
• 3:46
  Speaker 2: And then and then she and then the only way
• 3:48
  Speaker 2: she kept a job was she has to speak to
• 3:50
  Speaker 2: the mom. I'm saying, yes, the mom protected her to
• 3:54
  Speaker 2: be like, okay, I'll speak to all of them, but
• 3:56
  Speaker 2: now watch yourself.
• 3:57
  Speaker 3: Because the mother has raised those three kids. She knows
• 3:59
  Speaker 3: how you listen.
• 4:00
  Speaker 1: It can be just like don't worry, I got your back.
• 4:02
  Speaker 3: The dad thinks they perfect.
• 4:04
  Speaker 2: Oh one one, eight thirty eight, nine four seven. Give
• 4:07
  Speaker 2: us the chronicles of working for a family owned business.
• 4:10
  Speaker 3: And also it.
• 4:12
  Speaker 2: Could have worked out in your favor where it turns
• 4:14
  Speaker 2: out that you are now in charge because ultimately they
• 4:17
  Speaker 2: want the business to flourish right right right, And you
• 4:20
  Speaker 2: fought the good fight.
• 4:22
  Speaker 3: You know, you had the.
• 4:22
  Speaker 2: Dog times, you know you had the therapy sessions. But
• 4:25
  Speaker 2: now you're on top and you're running things and they
• 4:27
  Speaker 2: just let you go on about your day because they
• 4:29
  Speaker 2: know that you are the best person for the family business.
• 4:31
  Speaker 3: Ray red Ray, but we want.
• 4:35
  Speaker 1: To hear it.
• 4:35
  Speaker 3: Nonetheless, go wild on the lines. Oh one one.
• 4:38
  Speaker 2: Eighty eight thirty eight nine four seven. You're sending us
• 4:41
  Speaker 2: a voice note zero eight four double zero double zero
• 4:44
  Speaker 2: nine four seven.
• 4:46
  Speaker 3: Plant is thicker than water.
• 4:47
  Speaker 5: You'll be so surprised how quickly family, even when family
• 4:51
  Speaker 5: odds you're they can close ranks very very very quickly.
• 4:55
  Speaker 3: And yeah, you will see flames. You will see means.
• 5:00
  Speaker 8: It just makes me think of Lawrence Stroll and Loan
• 5:05
  Speaker 8: Stroll in the F one Man. Lance Stroll should not
• 5:09
  Speaker 8: be driving in F one car in fact, but Lawrence,
• 5:13
  Speaker 8: the big daddy with the daddy box, put him there
• 5:16
  Speaker 8: and he's still there.
• 5:17
  Speaker 9: Running a family business is not for the fights of heart.
• 5:21
  Speaker 9: I run a family business with my beautiful husband, and
• 5:25
  Speaker 9: it is very challenging because you have to wear many
• 5:28
  Speaker 9: different hats. You have to be a wife, a mother
• 5:30
  Speaker 9: to the children as well as a business partner, and
• 5:34
  Speaker 9: you can't let the personal stuff interfere with the business.
• 5:37
  Speaker 2: Oh guys, I don't think I don't think I'm majoring enough.
• 5:40
  Speaker 3: I don't think I'm majoring enough.
• 5:43
  Speaker 2: You and I are fighting in the bedroom, or we're
• 5:46
  Speaker 2: boxing in the courtroom as well.
• 5:48
  Speaker 3: My Yaco, good morning and.
• 5:52
  Speaker 7: Good morning.
• 5:54
  Speaker 3: We are fantastic Yaku, how are you?
• 5:57
  Speaker 10: I'm good saying you. So you guys are talking from early.
• 6:04
  Speaker 11: From first and second generation businesses.
• 6:07
  Speaker 10: Meaning the parents started and the children are involved. My
• 6:11
  Speaker 10: previous employer, I was in.
• 6:13
  Speaker 11: A certain generation, meaning the four brothers were working, they
• 6:17
  Speaker 11: were their children.
• 6:19
  Speaker 10: And I was the financial manager.
• 6:21
  Speaker 4: Now you sit in.
• 6:22
  Speaker 10: A meeting, the one part of the family.
• 6:25
  Speaker 11: Is responsible for science.
• 6:27
  Speaker 10: And you report bad science.
• 6:29
  Speaker 11: Immediately family starts to fight. Then you go to distribution.
• 6:33
  Speaker 10: Cost and the other family that's responsible for distribution, and
• 6:37
  Speaker 10: then that fight starts. Now that was something to say.
• 6:42
  Speaker 10: You don't always you always think family gates along. By
• 6:45
  Speaker 10: the time it gets the second and certain generation.
• 6:48
  Speaker 11: The fight is on for the top seed.
• 6:50
  Speaker 7: Ya.
• 6:51
  Speaker 4: That's brilliantly because I didn't even consider that right, But
• 6:55
  Speaker 4: that's the point. Now you're the financial manager. You're sitting
• 6:58
  Speaker 4: in a meeting trying to be professional, but these are
• 7:01
  Speaker 4: busy like it's a Sunday lunch at mom's house.
• 7:06
  Speaker 10: The name that you ask you to excuse yourself from
• 7:08
  Speaker 10: the meeting and you have to stand outside.
• 7:11
  Speaker 2: And if you're the financial manager, you are aware of
• 7:15
  Speaker 2: everyone's finances. They are spending business, pet to cash everything,
• 7:19
  Speaker 2: So you are privileged information of where some people are
• 7:22
  Speaker 2: spending money and otherwise are unaware of and you can't
• 7:24
  Speaker 2: say anything. And you know, third generation, those are the grandkids.
• 7:34
  Speaker 2: Say so, the fight is really on, and that's where
• 7:37
  Speaker 2: most family businesses.
• 7:38
  Speaker 3: They come apart. That's when they come apart.
• 7:40
  Speaker 2: And that's when actually they should get outside and they
• 7:42
  Speaker 2: should get external shareholders in like goal lists or whatever
• 7:46
  Speaker 2: it is, because that's where.
• 7:47
  Speaker 3: It comes apart.
• 7:47
  Speaker 2: Because sometimes and I'll say this only sometimes, the work
• 7:51
  Speaker 2: ethic doesn't filter down.
• 7:53
  Speaker 4: Yeah, but also those if you think about it, third
• 7:55
  Speaker 4: generation is not that it is not.
• 7:57
  Speaker 3: That close, right, it's from who started.
• 8:01
  Speaker 4: Because now, like I take my family for example, that
• 8:05
  Speaker 4: would mean me and my cousins if my grandfather started
• 8:09
  Speaker 4: a business. Yeah, and I'm not that close to all
• 8:11
  Speaker 4: of my cousins. You understand what's saying.
• 8:13
  Speaker 2: Oh, but I think in this instant you guys are
• 8:17
  Speaker 2: kept close. Well obviously because you're in the same business.
• 8:19
  Speaker 2: But still, but that's the thing. The fight amongst family
• 8:23
  Speaker 2: is all proximity. Because my cousin who live in Cape Town,
• 8:26
  Speaker 2: I don't have any fights with them. You live in Capetown.
• 8:28
  Speaker 2: I live here with each other. Family events and that's it.
• 8:30
  Speaker 2: But as soon as you have family that lives close
• 8:32
  Speaker 2: to you, like a suburb of way, then.
• 8:33
  Speaker 3: You've got problems. My friend.
• 8:35
  Speaker 4: But now your dad's fight with his brother is also
• 8:37
  Speaker 4: your fight because it's your because now you're fighting with
• 8:40
  Speaker 4: your cousin.
• 8:40
  Speaker 2: Yeah, you're not going to fight with my dad and
• 8:42
  Speaker 2: think that I'm taking you away?
• 8:43
  Speaker 3: Exactly what do you think this is? What do you
• 8:45
  Speaker 3: think this is? Huh?
• 8:48
  Speaker 2: TV shows have been made about what we're talking about.
• 8:51
  Speaker 3: Family business. You were the one who wasn't family.
• 8:55
  Speaker 2: Your DNA didn't qualify you to be in the business,
• 8:58
  Speaker 2: yet you work there. Walk us into the building. What
• 9:01
  Speaker 2: goes down?
• 9:02
  Speaker 3: Derek? Good morning, Good morning?
• 9:05
  Speaker 7: How are you well?
• 9:06
  Speaker 3: Great Derek?
• 9:07
  Speaker 2: Which part of the family business were you? Were you
• 9:09
  Speaker 2: the family or were you the business?
• 9:11
  Speaker 7: I'm the business myself. DJ's plumbing.
• 9:13
  Speaker 3: Okay.
• 9:15
  Speaker 7: So my thoughts of this whole story is if your
• 9:19
  Speaker 7: family member, be it your child, your cousin, or whoever,
• 9:24
  Speaker 7: their heart is not totally in this business, don't employ them,
• 9:29
  Speaker 7: which first of all, they're going to expect to be
• 9:31
  Speaker 7: treated different than your workers. When he works for you,
• 9:34
  Speaker 7: he's a worker. And second of all, if his heart's
• 9:38
  Speaker 7: not in it, and you pass on and you were
• 9:40
  Speaker 7: the business. I'm going to assure you it's going to
• 9:43
  Speaker 7: die down. I know of several businesses that they're talking
• 9:48
  Speaker 7: or who ever came in and then the business was
• 9:51
  Speaker 7: worth millions and once that person passed away, that business
• 9:57
  Speaker 7: went down and all those millions are gone. The Childi's
• 10:01
  Speaker 7: basicly going overseas driving nice cause it's a miss.
• 10:07
  Speaker 3: Derek.
• 10:07
  Speaker 2: Do you think it's it's because when you start a business,
• 10:11
  Speaker 2: most of the time, the success of us is based
• 10:13
  Speaker 2: around your calling, Like now you're a pharmacist, right, and
• 10:17
  Speaker 2: to be a pharmacist that you're calling and then you
• 10:19
  Speaker 2: open a fleet of pharmacies.
• 10:21
  Speaker 3: Then your child takes over.
• 10:23
  Speaker 2: But to them, they didn't really care about making sure
• 10:26
  Speaker 2: people get better medically in their lives. To them, it's
• 10:28
  Speaker 2: just numbers.
• 10:29
  Speaker 3: So they just see.
• 10:29
  Speaker 2: Numbers and they see what they can get out of it.
• 10:32
  Speaker 2: So do you think that's where the crumble happens? With
• 10:34
  Speaker 2: the erosion you know of the of the passion in
• 10:38
  Speaker 2: the business.
• 10:39
  Speaker 7: It can definitely be and play a big role, definitely
• 10:43
  Speaker 7: because they think, oh, I'm like thinking rich, I've got something,
• 10:48
  Speaker 7: but it didn't work for it.
• 10:50
  Speaker 3: Doesn't know how it got there.
• 10:51
  Speaker 4: Yeah, it doesn't know how. And that's the thing is
• 10:53
  Speaker 4: that there's just some stuff you can't learn.
• 10:55
  Speaker 8: Right.
• 10:55
  Speaker 4: So the founder of a business goes through a long journey,
• 10:59
  Speaker 4: right and you you're jumping in at the front of
• 11:01
  Speaker 4: the train with maybe it's going really well in the business,
• 11:03
  Speaker 4: but there's there's there's learnings that you just can't you
• 11:06
  Speaker 4: don't have them percent.
• 11:08
  Speaker 7: And I just want to add one last thing. Sorry
• 11:11
  Speaker 7: with with with me being in a plumbing business, people think,
• 11:15
  Speaker 7: oh no, you work with number two. So every day
• 11:17
  Speaker 7: it's not the factor, it's not the truth. We do
• 11:21
  Speaker 7: different things every day. But I want I want to
• 11:24
  Speaker 7: add one joke for you and the club. I am
• 11:30
  Speaker 7: the only person that will stretching your number two and
• 11:32
  Speaker 7: you will pay me for it, dear, But.
• 11:39
  Speaker 3: Will will your children stretch in my number two?
• 11:43
  Speaker 7: Oh no, no, I don't stretch about it.
• 11:47
  Speaker 2: And and and you're not forcing them to become plumbers there,
• 11:50
  Speaker 2: it's fine.
• 11:50
  Speaker 3: They can go do what.
• 11:51
  Speaker 7: They want a hundred percent. My daughter is a mobile addresser.
• 11:56
  Speaker 7: That yes, at least.
• 11:58
  Speaker 2: They're entrepreneurial, because that's another thing must realize. Maybe they
• 12:01
  Speaker 2: can just take the business chain from you, but not
• 12:03
  Speaker 2: necessarily that the business the business that you're in.
• 12:07
  Speaker 7: Yes, one hundred percent.
• 12:08
  Speaker 10: Man.
• 12:09
  Speaker 7: So there's one last question from my sorry, you.
• 12:12
  Speaker 3: May go for Derek. This is your moment.
• 12:14
  Speaker 7: How do we as small entrepreneurs get help from the radio?
• 12:20
  Speaker 7: I know it costs to advertise in it. Have you
• 12:23
  Speaker 7: ever thought of maybe if we can buy a certain
• 12:27
  Speaker 7: amount or how how can it work if we can
• 12:29
  Speaker 7: start advertising our businesses just to help us boost ourselves.
• 12:33
  Speaker 3: Okay, two things.
• 12:34
  Speaker 2: We're going to put you in contact with our direct
• 12:36
  Speaker 2: salespeople because there's obviously the big companies that go through agencies,
• 12:39
  Speaker 2: but we've got direct sales from pri Media where you
• 12:42
  Speaker 2: can go straight to your sales person. And we know
• 12:44
  Speaker 2: that if you're a first time advertiser, you will get
• 12:46
  Speaker 2: a discount something on the house. But whilst you're here,
• 12:49
  Speaker 2: tell us you here now, tell us about your business.
• 12:52
  Speaker 4: This is your thirty seconds.
• 12:53
  Speaker 3: There for it, go for it.
• 12:55
  Speaker 7: Well, I'm available twenty four to seven if you need me.
• 12:58
  Speaker 7: It doesn't matter what time of the night. I will
• 13:01
  Speaker 7: be available. I will go out and I will secure
• 13:05
  Speaker 7: the job. Even if I can't do anything, and I
• 13:07
  Speaker 7: can close the water off tomorrow, I'll be back. Customer
• 13:12
  Speaker 7: service is the best thing ever because your customer has
• 13:16
  Speaker 7: to be happy, no matter if you have to go
• 13:18
  Speaker 7: back one hundred times to make sure they are satisfied.
• 13:23
  Speaker 7: Unless your customer has just been difficult and necessary, but
• 13:27
  Speaker 7: that you can sort out. And yes, that's me.
• 13:30
  Speaker 3: How do we get hold of you? And what's the
• 13:32
  Speaker 3: name of your company?
• 13:34
  Speaker 7: How do we get hold of me? Yes?
• 13:36
  Speaker 3: What's your number?
• 13:37
  Speaker 7: Seven six seven six five five six seven.
• 13:41
  Speaker 2: Five six seven nine zero nine zero seven nine seven nine.
• 13:48
  Speaker 3: And your company's name.
• 13:49
  Speaker 7: Is d J's Plumbing.
• 13:52
  Speaker 3: D J's Plumbing.
• 13:54
  Speaker 2: You should have gone to votocom and ask them to
• 13:56
  Speaker 2: give you seven six number two number two, number two,
• 13:59
  Speaker 2: number two numbers.
• 14:00
  Speaker 3: You know.
• 14:03
  Speaker 4: Which which area are you in?
• 14:05
  Speaker 7: Derek?
• 14:05
  Speaker 11: Is it everywhere in Alberton?
• 14:07
  Speaker 7: Breaking downs? We will go where.
• 14:09
  Speaker 2: Ever workie we go jays planning zero seven six five
• 14:13
  Speaker 2: six seven nine zero seven nine.
• 14:15
  Speaker 3: They will go wherever you are to fix whatever you
• 14:19
  Speaker 3: need to fix. I almost said it, and then I
• 14:24
  Speaker 3: was like, no, I like my job.
• 14:26
  Speaker 12: We used to work with a husband and a wife
• 14:28
  Speaker 12: and you have to dress modestly because if you look
• 14:31
  Speaker 12: cute or hot to six ooh, the wife would decide
• 14:34
  Speaker 12: are you and not speak to you? And she would
• 14:36
  Speaker 12: have speak to you. Know of the young girls at
• 14:38
  Speaker 12: words start
• 14:40
  Speaker 3: To making your morning and the club I love on
• 14:44
  Speaker 3: nine four seven