Latest / Dark Psychology: The Control Game / The Man on My Screen: How an Online Stranger Stole Intimacy

Transcript

The Man on My Screen: How an Online Stranger Stole Intimacy · Dark Psychology: The Control Game

• 0:03
  Speaker 1: At five point fifteen in the morning, a County snowplow
• 0:07
  Speaker 1: blade caught something solid in the gravel shoulder of Root nine.
• 0:11
  Speaker 1: Crystal Hicks climbed down.
• 0:13
  Speaker 2: From the cab and walked back with a flashlight.
• 0:16
  Speaker 1: What she found was a metal strong box, lidded and latched,
• 0:21
  Speaker 1: lying in the ditch, eleven miles from the nearest town.
• 0:24
  Speaker 1: Inside it over two hundred thousand dollars and signed legal documents,
• 0:29
  Speaker 1: a power of attorney, a deed of trust, two life
• 0:33
  Speaker 1: insurance beneficiary change forms, and a handwritten wire transfer log,
• 0:38
  Speaker 1: all bearing the name of a woman who believed every
• 0:40
  Speaker 1: one of those documents was locked safely inside her own home.
• 0:45
  Speaker 1: That was not a coincidence. That was the end of
• 0:48
  Speaker 1: something that had been building for about one year and
• 0:51
  Speaker 1: nine months. The woman whose name was on every page
• 0:55
  Speaker 1: was Darlene Dixon, fifty two years old, a widow, a mother,
• 1:00
  Speaker 1: and the administrative coordinator of Kellum Community Church for twenty
• 1:05
  Speaker 1: one years. She had not reported anything missing. She had
• 1:09
  Speaker 1: not called the police. She did not yet know on
• 1:13
  Speaker 1: that January morning that her house, her retirement, and her
• 1:17
  Speaker 1: sense of her own mind had been methodically disassembled by
• 1:21
  Speaker 1: someone she had trusted completely what the strong box contained
• 1:25
  Speaker 1: would eventually take fourteen months to fully reconstruct after the
• 1:29
  Speaker 1: strong box was recovered in January of year two. And
• 1:33
  Speaker 1: what that reconstruction revealed was not simply a financial crime.
• 1:37
  Speaker 1: It was a precise, patient demolition of one person's reality
• 1:41
  Speaker 1: built brick by a man she had welcomed through the
• 1:44
  Speaker 1: front door of her professional life. There is something in
• 1:47
  Speaker 1: this case that resists easy summary. The documents look like paperwork,
• 1:52
  Speaker 1: The receipts look like ordinary purchases, the keypad entries.
• 1:56
  Speaker 2: Look like overtime.
• 1:58
  Speaker 1: Every single piece of it looks ordinary from the outside
• 2:02
  Speaker 1: until you lay them side by side in the right order.
• 2:06
  Speaker 1: Then nothing about it looks ordinary at all.
• 2:09
  Speaker 2: Kellum is the.
• 2:10
  Speaker 1: Kind of town where the same faces appear at the
• 2:12
  Speaker 1: hardware store, the Tuesday morning prayer group, and the high
• 2:16
  Speaker 1: school football game on Friday night. Everybody knows which pube
• 2:19
  Speaker 1: belongs to which family. Everybody knows who to call when
• 2:22
  Speaker 1: the church furnace breaks down at six in the morning.
• 2:25
  Speaker 1: They called Darlene. For twenty one years, Darlene Dixon had
• 2:30
  Speaker 1: been the administrative coordinator of Kellum Community Church. That title
• 2:36
  Speaker 1: understates the job considerably.
• 2:39
  Speaker 2: She managed the.
• 2:39
  Speaker 1: Calendar, the payroll, the vendor contracts, the volunteer rosters, and
• 2:44
  Speaker 1: the institutional memory of a congregation that had been meeting
• 2:48
  Speaker 1: in the same building for decades. When something needed doing
• 2:51
  Speaker 1: and no one knew how, Darlene knew how. She was
• 2:55
  Speaker 1: not the kind of person the town celebrated loudly. She
• 2:59
  Speaker 1: was the kind the the town depended on quietly. She
• 3:02
  Speaker 1: owned her home outright, She had a retirement account, a
• 3:05
  Speaker 1: life insurance policy, a church salary for a woman in
• 3:09
  Speaker 1: a small town working a non profit salary. She had
• 3:12
  Speaker 1: built something solid. She had done it carefully over years,
• 3:17
  Speaker 1: the same way she did everything else. Her husband had
• 3:20
  Speaker 1: died some years before, her daughter Amber had moved roughly
• 3:25
  Speaker 1: four hours northeast for work, rotating hospital shifts, the kind
• 3:29
  Speaker 1: of schedule that makes spontaneous visits difficult.
• 3:32
  Speaker 2: What they had.
• 3:33
  Speaker 1: Instead was a fixed point. Every Wednesday night, at nine fifteen,
• 3:37
  Speaker 1: Amber called. It did not matter what shift Amber had
• 3:40
  Speaker 1: just finished. It did not matter if Darlene was tired.
• 3:44
  Speaker 1: The call happened for years. That Wednesday call was a
• 3:48
  Speaker 1: reliable rhythm in both their lives. Something ordinary, something that
• 3:52
  Speaker 1: held Darlene was not naive. That matters, and it is
• 3:57
  Speaker 1: worth saying plainly, she was an exp urienced administrator who
• 4:01
  Speaker 1: had managed contracts and personnel for two decades. She was
• 4:05
  Speaker 1: someone other people trusted with their information, their schedules, their emergencies.
• 4:11
  Speaker 1: The fact that what happened to her happened is not
• 4:14
  Speaker 1: a reflection of weakness or carelessness. It is a reflection
• 4:18
  Speaker 1: of how carefully the person who targeted her had prepared.
• 4:21
  Speaker 1: In the spring of what investigators would later designate year zero,
• 4:25
  Speaker 1: a man named Terry Carter arrived in Kellem. He was
• 4:28
  Speaker 1: fifty five years old, soft spoken, and presented himself as
• 4:33
  Speaker 1: a licensed pastoral counselor. He came with a letter of
• 4:36
  Speaker 1: recommendation from a congregation three counties west. The church board
• 4:41
  Speaker 1: voted unanimously to.
• 4:42
  Speaker 2: Hire him part time.
• 4:43
  Speaker 1: He received an office, a stipend, and keypad access to
• 4:47
  Speaker 1: the north door of the building. He seemed exactly like
• 4:50
  Speaker 1: what he said he was. Nothing about his arrival registered
• 4:53
  Speaker 1: as unusual. The board had no reason to doubt the letter.
• 4:57
  Speaker 1: They had no framework for what they were actually looking at.
• 5:00
  Speaker 1: By late summer of that same year, Darlene had begun
• 5:03
  Speaker 1: weekly counseling sessions with Carter. By November, those who worked
• 5:08
  Speaker 1: alongside her would later describe him as a trusted and
• 5:10
  Speaker 1: consistent presence in her professional life, someone she spoke well of,
• 5:15
  Speaker 1: someone she seemed to find steadying. What none of them
• 5:18
  Speaker 1: could see yet was that Carter had already begun to
• 5:21
  Speaker 1: study her. He knew her schedule, He knew about Amber,
• 5:25
  Speaker 1: He knew about the Wednesday calls. He knew she owned
• 5:28
  Speaker 1: her home, carried life insurance, and had no one in
• 5:32
  Speaker 1: Kellum who checked on her finances. He knew everything he
• 5:36
  Speaker 1: needed to know, and he had only just started. The
• 5:39
  Speaker 1: manipulation did not announce itself. It arrived in small adjustments,
• 5:44
  Speaker 1: each one reasonable on its own. By January of year one,
• 5:49
  Speaker 1: Carter had begun what investigators would later identify as a
• 5:52
  Speaker 1: triangulation phase. He started planting doubt, not accusations, nothing so obvious,
• 5:59
  Speaker 1: but quiet observations, gentle questions, the kind that leave a residue.
• 6:05
  Speaker 1: He suggested carefully that Amber seemed distracted during the calls,
• 6:09
  Speaker 1: that certain colleagues at the church had been talking, that
• 6:13
  Speaker 1: the people closest to Darlene might not have her best
• 6:16
  Speaker 1: interests at heart. One by one, he inserted a wedge
• 6:20
  Speaker 1: of uncertainty into each relationship she relied on. Darlene had
• 6:25
  Speaker 1: no reason to disbelieve him. He was her counselor. That
• 6:29
  Speaker 1: was precisely the point. Here is the first image that
• 6:33
  Speaker 1: does not fit. The north door of Kellum Community Church
• 6:37
  Speaker 1: had a keypad entry logger, a basic device installed by
• 6:41
  Speaker 1: a facility's volunteer named Denis Ford, roughly two years before
• 6:45
  Speaker 1: any of this came to light. It was not sophisticated.
• 6:49
  Speaker 1: It recorded a time stamp and an access code. Nobody
• 6:53
  Speaker 1: monitored it in real time. It sat there quietly logging.
• 6:57
  Speaker 1: When Gregory Marshall, the financial crimes investigator Amber would later hire,
• 7:02
  Speaker 1: hold those records, he found forty one after hours entries
• 7:06
  Speaker 1: over a fourteen month window. About fourteen of them fell
• 7:09
  Speaker 1: between eleven at night and two in the morning on
• 7:12
  Speaker 1: week days. That alone was strange, but eleven of those entries,
• 7:17
  Speaker 1: eleven clustered on Wednesday nights after nine o'clock. Nine o'clock
• 7:21
  Speaker 1: was when Darlene's call with Amber started. Carter had a
• 7:25
  Speaker 1: key to that building. He had an office there. He
• 7:28
  Speaker 1: had access to the shared administrative computer, the one where
• 7:32
  Speaker 1: Darlene's personnel file lived, the one protected by a password
• 7:36
  Speaker 1: written on a sticky note, the one that contained her
• 7:39
  Speaker 1: home address, her emergency contacts, her bank, direct deposit information,
• 7:45
  Speaker 1: and her insurance provider. Every Wednesday night, while Darlene was
• 7:50
  Speaker 1: on the phone with her daughter, someone with Carter's access
• 7:53
  Speaker 1: code was in that building. That is the image, a
• 7:56
  Speaker 1: man alone in a church office midnight, while the woman
• 8:01
  Speaker 1: he is studying is forty minutes away, talking to the
• 8:04
  Speaker 1: only person who might notice something is wrong. The second
• 8:08
  Speaker 1: image comes from a pharmacy receipt. Inside the strong box
• 8:12
  Speaker 1: that Crystal Hicks pulled from the Root nine ditch tucked
• 8:15
  Speaker 1: inside a Manila folder was a receipt dated the second
• 8:18
  Speaker 1: week of June year one. The name on a bag
• 8:21
  Speaker 1: label for blood pressure medication was Terry Carter's. Also on
• 8:25
  Speaker 1: that receipt high dose sedating antihistamines. The pharmacist who later
• 8:30
  Speaker 1: reviewed the formulation confirmed the dosage was inconsistent with normal
• 8:35
  Speaker 1: over the counter use. Inconsistent was the word used. That
• 8:39
  Speaker 1: same week in June, Darlene experienced dizziness and confusion across
• 8:45
  Speaker 1: most of a weekend Carter was present.
• 8:47
  Speaker 2: She did not see a doctor.
• 8:49
  Speaker 1: She would later describe the weekend as feeling displaced from herself,
• 8:53
  Speaker 1: as though she had been watching her own life from
• 8:56
  Speaker 1: a step behind. The following Tuesday, a mobile notary name
• 9:00
  Speaker 1: Beverly Cho, drove approximately thirty miles to meet Darlene and Carter.
• 9:05
  Speaker 1: Beverly Cho notarized two documents that day, a power of
• 9:09
  Speaker 1: attorney and a deed of trust. Both were in Darlene's name.
• 9:13
  Speaker 1: Beverly Cho would later say she remembered Carter standing close
• 9:16
  Speaker 1: to Darlene during the signing. She remembered him answering for
• 9:20
  Speaker 1: Darlene not once, but twice before Darlene had a chance
• 9:24
  Speaker 1: to speak. Beverly Cho also said she had no framework
• 9:29
  Speaker 1: for what she was watching. She notarized the documents. Those
• 9:33
  Speaker 1: two documents, along with two life insurance beneficiary change forms,
• 9:38
  Speaker 1: and a handwritten wire transfer log totaling approximately two hundred
• 9:43
  Speaker 1: fourteen thousand dollars, ended up inside that strong box. The
• 9:48
  Speaker 1: notary seal was dated that June. By October of year one,
• 9:52
  Speaker 1: something had shifted inside Darlene Dixon that even she could
• 9:56
  Speaker 1: not yet name. On a Wednesday call, the same call
• 10:00
  Speaker 1: that had been her fixed point for years, the same
• 10:03
  Speaker 1: call Carter had spent months studying from a church office
• 10:07
  Speaker 1: after midnight, Darlene said something to Amber that stopped the
• 10:11
  Speaker 1: conversation entirely, she said, I think something happened to me,
• 10:16
  Speaker 1: and I don't know what That sentence four months after
• 10:19
  Speaker 1: the signing in June, four months of living inside a
• 10:23
  Speaker 1: reality that had been quietly rebuilt around her, where the
• 10:26
  Speaker 1: people she trusted had been made to seem untrustworthy, Where
• 10:31
  Speaker 1: a week end of confusion had passed without a doctor's visit,
• 10:35
  Speaker 1: where her name was on documents. She did not remember
• 10:38
  Speaker 1: signing with the clarity she should have had. Amber did
• 10:41
  Speaker 1: not understand the full shape of what her mother was describing.
• 10:45
  Speaker 2: Not yet.
• 10:46
  Speaker 1: She heard distress, she heard uncertainty, But she did not
• 10:50
  Speaker 1: have the strong box.
• 10:52
  Speaker 2: She did not have the receipt.
• 10:53
  Speaker 1: She did not have eleven time stamps on a Wednesday
• 10:56
  Speaker 1: night entry log. Those would come three months later. The
• 11:00
  Speaker 1: third week of January year two, at approximately five fifteen
• 11:05
  Speaker 1: in the morning, Crystal Hicks was running the county snowplow
• 11:08
  Speaker 1: on Route nine. The blade caught something metallic in the ditch, solid, heavy, wrong.
• 11:15
  Speaker 2: She stopped. She walked back with the flashlight. She found a.
• 11:19
  Speaker 1: Metal strong box eleven miles from Darlene Dixon's home. Carter
• 11:24
  Speaker 1: had been moving it to dispose of it elsewhere. He
• 11:27
  Speaker 1: lost it from his truck on a curve in the road.
• 11:30
  Speaker 1: He did not return for it. That is the moment
• 11:32
  Speaker 1: the whole structure of what he had built became recoverable evidence.
• 11:36
  Speaker 1: Inside the strong Box was everything the power of attorney,
• 11:40
  Speaker 1: the deed, the beneficiary change forms, the wire transfer log,
• 11:44
  Speaker 1: and the pharmacy receipt with his name on it.
• 11:47
  Speaker 2: The receipt he.
• 11:48
  Speaker 1: Had apparently kept in the same box as the documents.
• 11:51
  Speaker 1: It implicated, as though he could not decide whether it
• 11:54
  Speaker 1: was dangerous or whether he had simply forgotten it was there.
• 11:58
  Speaker 1: Marshall spent fourteen months with those contents. He pulled the
• 12:02
  Speaker 1: keypad logs. He traced three accounts Carter had opened. Using
• 12:06
  Speaker 1: Darlene's identifying information. He located prior records, thin ones, partial
• 12:11
  Speaker 1: ones that pointed west to a farming community two states away,
• 12:15
  Speaker 1: and to a hospice patient's family. The institutions, as Marshall noted,
• 12:20
  Speaker 1: did not always formalize the losses, but the strong Box had.
• 12:24
  Speaker 1: When Marshall presented his findings to the Sheriff's office, Carter
• 12:28
  Speaker 1: co operated. He spoke for six hours across two days.
• 12:32
  Speaker 1: What he said confirmed what the documents already showed and
• 12:36
  Speaker 1: then went further. Picture the pastoral Counselor's office, late autumn
• 12:42
  Speaker 1: of year zero. Picture Carter listening session after session, building
• 12:47
  Speaker 1: a map every detail Darlene shared about her finances, her family,
• 12:52
  Speaker 1: her loneliness after being widowed. Carter was not absorbing it
• 12:56
  Speaker 1: the way a councilor absorbs it.
• 12:58
  Speaker 2: He was cataloging it.
• 13:00
  Speaker 1: He was learning which relationships could be weakened, which assets
• 13:03
  Speaker 1: could be reached, and how much time he had before
• 13:06
  Speaker 1: anyone would look closely enough to see what he was doing.
• 13:10
  Speaker 1: One way to read what happened next is that Carter
• 13:13
  Speaker 1: was simply executing a financial scheme. Identify an asset rich target,
• 13:18
  Speaker 1: isolate her from support, manufacture a window of legal authority,
• 13:23
  Speaker 1: move the money. That version is accurate, but it collapses
• 13:27
  Speaker 1: the moment you look at the pharmacy receipt. Because a
• 13:30
  Speaker 1: financial scheme does not require a week end of dizziness.
• 13:34
  Speaker 1: A financial scheme does not require a counselor to be
• 13:37
  Speaker 1: present while a woman loses her footing in her own cognition.
• 13:41
  Speaker 1: The power of attorney could have been obtained other ways.
• 13:44
  Speaker 1: The documents could have been signed on an ordinary afternoon.
• 13:48
  Speaker 1: The receipt did not have to exist at all, and
• 13:51
  Speaker 1: yet it ended up folded inside this same box as
• 13:55
  Speaker 1: everything else Carter.
• 13:56
  Speaker 2: Was trying to destroy.
• 13:58
  Speaker 1: The strongest reading of the evidence is this Carter did
• 14:01
  Speaker 1: not simply identify a financial opportunity. He engineered a condition.
• 14:06
  Speaker 1: The triangulation, the isolation from Amber and colleagues, the Wednesday
• 14:11
  Speaker 1: night office access, the antihistamines purchased on the same receipt
• 14:16
  Speaker 1: as his own medication, the signing that occurred the following Tuesday.
• 14:21
  Speaker 1: These do not read as improvisation. They read as sequence.
• 14:27
  Speaker 1: Marshall's fourteen month reconstruction supported that sequence. Carter's six hour
• 14:33
  Speaker 1: confession did not contradict it. The prosecutor, James Foot, agreed
• 14:38
  Speaker 1: to a reduced sentencing recommendation in exchange for Carter's full cooperation.
• 14:44
  Speaker 1: That cooperation confirmed Francis okafor sixty years old, a farming
• 14:49
  Speaker 1: community two states west, a vehicle, and a savings account signed.
• 14:54
  Speaker 2: Over before Carter left.
• 14:56
  Speaker 1: It confirmed an unnamed family member of a hospice pay
• 15:00
  Speaker 1: unauthorized safe access records that never became formal charges because
• 15:06
  Speaker 1: the institutions never formalized the losses Kellum was not the first,
• 15:11
  Speaker 1: It was the most document. It was the most recoverable
• 15:15
  Speaker 1: because a metal box hit a snowplow blade at five
• 15:18
  Speaker 1: fifteen in the morning on a January road and a
• 15:22
  Speaker 1: county worker walked back with a flashlight. Terry Carter pleaded
• 15:26
  Speaker 1: to three counts, covering Darlene Dixon, Francis Okafort, and one
• 15:31
  Speaker 1: unnamed hospice family member, two counts of financial elder abuse,
• 15:36
  Speaker 1: and one count of fraud related to the power of
• 15:39
  Speaker 1: attorney filing. The sentence was nine years. A portion of
• 15:43
  Speaker 1: the two hundred fourteen thousand dollars was recovered, not all
• 15:47
  Speaker 1: of it. The strong box was entered into evidence. It
• 15:51
  Speaker 1: was never returned to Darlene. Darlene Dixon did not appear
• 15:55
  Speaker 1: in court to read her statement aloud. She submitted four
• 15:59
  Speaker 1: sentences in writing. The judge read them into the record.
• 16:03
  Speaker 1: Three of those sentences addressed practical matters, the financial loss,
• 16:07
  Speaker 1: the recovery process, the documents she had signed without understanding
• 16:11
  Speaker 1: what she was signing. The fourth sentence was the one
• 16:15
  Speaker 1: that stayed. She wrote that she had not trusted her
• 16:18
  Speaker 1: own mind for over a year and that getting it
• 16:21
  Speaker 1: back was the thing she had not expected to survive.
• 16:24
  Speaker 1: Losing not the money, not the house, her mind. That
• 16:29
  Speaker 1: is the architecture of what Carter built, not a theft,
• 16:33
  Speaker 1: a replacement of Darlene's judgment with his own, so gradually
• 16:37
  Speaker 1: that she.
• 16:37
  Speaker 2: Could not locate the moment it happened.
• 16:39
  Speaker 1: The financial documents were the evidence. The disorientation was the method,
• 16:45
  Speaker 1: and the method left no toxicology report, no bruise, no
• 16:49
  Speaker 1: time stamp. It left a woman standing in her own life,
• 16:52
  Speaker 1: not recognizing it. The institutions that processed Carter's paperwork had
• 16:57
  Speaker 1: no framework for what they saw. Beverly Choe notarized documents
• 17:01
  Speaker 1: in front of a woman whose companion answered for her twice.
• 17:05
  Speaker 2: She did not flag it. She had no category for it.
• 17:08
  Speaker 1: The county had no formal protocol for pastoral counselors presenting credentials.
• 17:14
  Speaker 1: The church board voted unanimously on a letter they never verified.
• 17:17
  Speaker 1: None of these people acted in bad faith. That is
• 17:20
  Speaker 1: what made Carter's approach so effective. It required no one
• 17:24
  Speaker 1: to fail spectacularly. It only required ordinary gaps in ordinary systems.
• 17:29
  Speaker 1: Gregory Marshall's fourteen months of reconstruction closed those gaps retroactively.
• 17:35
  Speaker 1: The north door entry logger Dennis Ford installed as a
• 17:39
  Speaker 1: routine facility's upgrade became in Marshall's hands. A forty one
• 17:44
  Speaker 1: entry record of after hours access the Wednesday night cluster.
• 17:48
  Speaker 1: Eleven entries in the window when Darlene and Amber were
• 17:51
  Speaker 1: on the phone recontextualized what Carter had been doing while
• 17:55
  Speaker 1: their relationship was being quietly corroded. He was not at home.
• 17:59
  Speaker 1: He was in the building where Darlene's personal information lived.
• 18:03
  Speaker 1: A portion of the two hundred fourteen thousand dollars was recovered,
• 18:07
  Speaker 1: not all of it. Where the unrecovered portion went. The
• 18:11
  Speaker 1: confession did not fully clarify Carter's cooperation confirmed Francis Okeefort
• 18:16
  Speaker 1: and the unnamed family member of a hospice patient. Two
• 18:20
  Speaker 1: prior cases thin records no formal charges because the losses
• 18:25
  Speaker 1: were never formalized by the institutions that absorbed them. Carter
• 18:29
  Speaker 1: moved between communities that trusted soft spoken men with letters
• 18:33
  Speaker 1: of recommendation, and the communities never compared notes.
• 18:37
  Speaker 2: That is not a failure of character.
• 18:39
  Speaker 1: That is a failure of infrastructure, the kind that cannot
• 18:43
  Speaker 1: be logged or recovered. After the fact, the strong box
• 18:47
  Speaker 1: was entered into evidence, it was never returned to Darlene.
• 18:51
  Speaker 1: Amber moved the Wednesday call from nine fifteen in the
• 18:54
  Speaker 1: evening to eight thirty. They have not missed one since
• 18:57
  Speaker 1: that is a small adjustment.
• 19:00
  Speaker 2: Twenty five minutes earlier.
• 19:01
  Speaker 1: But it is the kind of detail that carries weight
• 19:04
  Speaker 1: when you understand what the nine to fifteen window had meant.
• 19:07
  Speaker 1: The open hour when Carter was in the North corridor
• 19:10
  Speaker 1: moving through Darlene's files while the one person who might
• 19:14
  Speaker 1: have noticed something was occupied on the other end of
• 19:17
  Speaker 1: a phone line four hours away.
• 19:20
  Speaker 2: Eight thirty is not just a new time.
• 19:22
  Speaker 1: It is a closing of a gap that should never
• 19:24
  Speaker 1: have existed. There is something in this case that resists
• 19:28
  Speaker 1: clean resolution, not because the legal outcome is uncertain, but
• 19:32
  Speaker 1: because the damage Carter caused does not map neatly onto
• 19:35
  Speaker 1: a sentence or a dollar figure. Nine years, a partial recovery,
• 19:40
  Speaker 1: a strong box that sits in an evidence rule and
• 19:44
  Speaker 1: will not be returned to the woman whose name is
• 19:46
  Speaker 1: on everything inside it.
• 19:48
  Speaker 2: These are outcomes. They are not repair.
• 19:51
  Speaker 1: What Carter dismantled was something that Darlene herself had trouble
• 19:54
  Speaker 1: naming until she put it in four sentences and handed
• 19:58
  Speaker 1: it to a judge. She did not name it grief.
• 20:02
  Speaker 1: She did not name it loss of property.
• 20:05
  Speaker 2: She named it her mind.
• 20:07
  Speaker 1: The capacity to trust her own perception of what was real.
• 20:12
  Speaker 1: And she wrote carefully, in four sentences, without standing up
• 20:16
  Speaker 1: to say it aloud, that getting it back was the
• 20:19
  Speaker 1: thing she had not expected to survive losing.
• 20:22
  Speaker 2: She survived losing it. She got it back.
• 20:25
  Speaker 1: That is the fact the record gives us, and it
• 20:28
  Speaker 1: is not a small one. Crystal Hicks drove her snowplow
• 20:32
  Speaker 1: down Route nine in the dark of a January morning,
• 20:35
  Speaker 1: and her blade caught something in a ditch. She walked
• 20:38
  Speaker 1: back with a flashlight, because that is what you do
• 20:41
  Speaker 1: when the road gives you something unexpected.
• 20:44
  Speaker 2: She did not know what she had found.
• 20:46
  Speaker 1: She could not have known that the metal box in
• 20:49
  Speaker 1: the frozen gravel was the beginning of a fourteen month
• 20:53
  Speaker 1: reconstruction that would end in a court room, a written statement,
• 20:58
  Speaker 1: and a phone call. Moved forty five five minutes earlier,
• 21:01
  Speaker 1: she just picked it up. This show is made by
• 21:04
  Speaker 1: Obo Media.