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The AI Shift: Language Barriers and Access to Healthcare with Dipak Patel
The Healthcare Challenge for 20% of Americans who prefer languages other than English On this episode host Tom Foley invites Dipak Patel, CEO of Globo, a healthcare interpretation company to dicuss language barriers and access to healthcare. There is a need for language services across all patient touchpoints, not just during clinical visits and the role of AI in interpretation should complement human interpreters rather than replace them, particularly for clinical conversations. Meeting language barriers can also bring financial benefits to health systems with reduced readmissions and length…
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