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#2: Good handovers and real reuse
Handover often ends up as a paper exercise at the end of a contract, where the supplier passes over the documents needed to hit a transition milestone and everyone hopes go-live works. In the second episode of the Public Sector Tech Debrief, Digital Modus’s Chief Commercial Officer Andy Price and CEO and co-founder Nick Howes talk about why it should start on day one.
Nick uses the emergency travel document booking service Digital Modus built for the Foreign, Commonwealth & Development Office as an example. Assets for users and support teams were built up all the way through the project, so…
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