Latest / Omni Talk Retail / Starbucks Returns To Office, Shopify Blocks Bots & Kraft Heinz Seeks Couples Therapy | Fast Five
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- 0:20disruption
- 0:21and
- 0:22Miracle,
- 0:22the
- 0:23catalyst
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- 0:24Commerce.
- 0:24Over
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- 0:26retailers
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- 0:53Albertsons,
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- 0:55win
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- 0:57Simby
- 0:58Robotics.com
- 1:00and
- 1:00Infios.
- 1:01@
- 1:01Infios,
- 1:02they
- 1:02unite
- 1:02warehousing,
- 1:03transportation
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- 1:05seamless,
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- 1:08stay
- 1:08ahead
- 1:09from
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- 1:10delivery
- 1:10and
- 1:11every
- 1:11step
- 1:11in
- 1:12between.
- 1:12To
- 1:12learn
- 1:13more,
- 1:13visit
- 1:13infios.com
- 1:15and
- 1:15Clear
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- 1:17shouldn't
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- 1:18Clear
- 1:18Demand's
- 1:19AI
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- 1:27profits.
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- 1:28Demand
- 1:28makes
- 1:29it
- 1:29happen.
- 1:29Learn
- 1:30more@cleardemand.com
- 1:32omnitalk
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- 1:34Ocampo
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- 1:37a
- 1:37venture
- 1:37capital
- 1:37firm
- 1:38founded
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- 1:39executives
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- 1:40early
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- 1:42succeed
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- 1:45Learn
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- 1:47hello,
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- 1:59Retail
- 1:59Fast
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- 2:00is
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- 2:00podcast
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- 2:00we
- 2:01hope
- 2:01makes
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- 2:01feel
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- 2:03little
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- 2:11Retail
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- 2:13each
- 2:13day
- 2:13by
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- 2:14and
- 2:14only
- 2:14Chris
- 2:15Walton,
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- 2:15brings
- 2:16you
- 2:16a
- 2:16curated
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- 2:17most
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- 2:19every
- 2:19morning
- 2:20and
- 2:20our
- 2:20Retail
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- 2:26July
- 2:2616,
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- 2:28I'm
- 2:28one
- 2:28of
- 2:28your
- 2:28hosts,
- 2:29Sam
- 2:29Mazing.
- 2:30And
- 2:30I
- 2:30guess
- 2:31Now.
- 2:31And
- 2:31I'm
- 2:31the
- 2:31one
- 2:31and
- 2:32only
- 2:32Chris.
- 2:32Walton,
- 2:32you
- 2:33are,
- 2:33you
- 2:33are.
- 2:33And
- 2:34we
- 2:34are
- 2:34here
- 2:34once
- 2:35again
- 2:35to
- 2:35discuss
- 2:35all
- 2:36the
- 2:36top
- 2:36headlines
- 2:37from
- 2:37the
- 2:37past
- 2:37week
- 2:38making
- 2:38waves
- 2:39in
- 2:39the
- 2:39world
- 2:39of
- 2:39Omni
- 2:40Channel
- 2:40retailing.
- 2:40And
- 2:41Chris,
- 2:41joining
- 2:42us
- 2:42today
- 2:42as
- 2:42they
- 2:43do
- 2:43once
- 2:43a
- 2:44month,
- 2:44every
- 2:45month,
- 2:45we
- 2:45have
- 2:46managing
- 2:46directors
- 2:47from
- 2:48the
- 2:48A
- 2:48and
- 2:48M
- 2:48consumer
- 2:49and
- 2:49retail
- 2:49group,
- 2:50Chad
- 2:50Lusk
- 2:50and
- 2:51David
- 2:51Brown.
- 2:52Welcome
- 2:53Chad.
- 2:53David,
- 2:54we're
- 2:54so
- 2:54excited
- 2:55to
- 2:55have
- 2:55you.
- 2:56You're
- 2:56typically
- 2:56our
- 2:56end
- 2:57of
- 2:57the
- 2:57year
- 2:57guest
- 2:58so
- 2:58I
- 2:58love
- 2:58that.
- 2:58This
- 2:58is
- 2:59like
- 2:59our,
- 2:59our
- 2:59mid
- 3:00year
- 3:00preview,
- 3:01the
- 3:01July
- 3:01preview
- 3:02of
- 3:02what
- 3:03might
- 3:03happen
- 3:04on
- 3:04the
- 3:05end
- 3:05of
- 3:05the
- 3:05year
- 3:06podcast.
- 3:07Chad
- 3:08the
- 3:08Lusker.
- 3:09Chad
- 3:09Lusk,
- 3:10how
- 3:10are
- 3:10you
- 3:10doing
- 3:10today?
- 3:11Are
- 3:11you
- 3:11ready
- 3:11for
- 3:11this
- 3:11show?
- 3:12I'm
- 3:12doing
- 3:13great
- 3:13guys.
- 3:13It's
- 3:14good
- 3:14to
- 3:14be
- 3:14back.
- 3:15Yeah,
- 3:15this
- 3:15is
- 3:15a
- 3:15little
- 3:15meta.
- 3:16I
- 3:16mean
- 3:16last
- 3:16time
- 3:17I
- 3:17was
- 3:17on.
- 3:18Was
- 3:19the
- 3:19end
- 3:19of
- 3:19year
- 3:19award
- 3:20show.
- 3:21The
- 3:21Omnis
- 3:22as
- 3:23now
- 3:23dub.
- 3:24Thank
- 3:24you
- 3:24very
- 3:24much.
- 3:25But
- 3:25I
- 3:25was
- 3:25actually
- 3:26sitting
- 3:26in
- 3:27for
- 3:27David,
- 3:27not
- 3:28alongside
- 3:28David.
- 3:29That's
- 3:29true.
- 3:30Using
- 3:30his
- 3:31mailed
- 3:31in
- 3:31envelopes
- 3:32to
- 3:32unleash
- 3:33the
- 3:33winners.
- 3:33So
- 3:35that's
- 3:35right
- 3:35about
- 3:36three
- 3:36years
- 3:36since
- 3:37David
- 3:37and
- 3:37I
- 3:37did
- 3:38this
- 3:38together.
- 3:38So
- 3:40you
- 3:40know
- 3:40we
- 3:40lit
- 3:40that
- 3:41show
- 3:41up.
- 3:41We'll,
- 3:41we'll
- 3:41do
- 3:42it
- 3:42again
- 3:42here
- 3:42today.
- 3:43Yeah,
- 3:44absolutely.
- 3:44I
- 3:45think
- 3:45of
- 3:45you
- 3:45every
- 3:45time
- 3:46I
- 3:46pick
- 3:46up
- 3:46an
- 3:46envelope,
- 3:47which
- 3:47is
- 3:47rare
- 3:48Chad,
- 3:48but
- 3:48every
- 3:48time
- 3:49those
- 3:49white
- 3:49envelopes
- 3:50I
- 3:50pull
- 3:50one
- 3:51out,
- 3:51I
- 3:51think
- 3:51about
- 3:51it.
- 3:53Chad,
- 3:53before
- 3:54we
- 3:54go
- 3:54to
- 3:54David's
- 3:55introduction,
- 3:55quick
- 3:56background
- 3:56on
- 3:56you
- 3:56for
- 3:57those
- 3:57of
- 3:57our
- 3:57listeners
- 3:58who
- 3:58might
- 3:58be
- 3:58joining
- 3:58us
- 3:58here
- 3:59for
- 3:59the
- 3:59first
- 3:59time
- 3:59if
- 3:59you
- 4:00don't
- 4:00mind.
- 4:00Yeah,
- 4:01absolutely.
- 4:02Partner
- 4:03Managing
- 4:03director
- 4:03out
- 4:04of
- 4:04Chicago
- 4:05background
- 4:06pre
- 4:07consulting
- 4:07here
- 4:08as
- 4:08a
- 4:09multi
- 4:09time
- 4:09Chief
- 4:10Marketing
- 4:10Officer,
- 4:11Chief
- 4:11Strategy
- 4:12Officer
- 4:12across
- 4:13both
- 4:13CPG
- 4:14and
- 4:14retail
- 4:15today.
- 4:16Nowadays
- 4:16I
- 4:17spend
- 4:17most
- 4:17of
- 4:17my
- 4:17time
- 4:18on
- 4:18broad
- 4:19scale
- 4:19transformation
- 4:20with
- 4:20a
- 4:20real
- 4:21focus
- 4:21on
- 4:22growth
- 4:22and
- 4:23commercial
- 4:23excellence.
- 4:25Wonderful.
- 4:26We
- 4:26have
- 4:26some
- 4:26stories
- 4:27for
- 4:27you
- 4:27today
- 4:27Chad
- 4:28that
- 4:28we're
- 4:28quite
- 4:29excited
- 4:29to
- 4:30discuss.
- 4:31David
- 4:31Brown,
- 4:32another
- 4:32Omnitalk
- 4:33veteran.
- 4:34David,
- 4:35why
- 4:35don't
- 4:35you
- 4:35give
- 4:36our
- 4:36listeners
- 4:36a
- 4:36quick
- 4:37background
- 4:37on
- 4:37you
- 4:38your
- 4:38role
- 4:39out
- 4:39there
- 4:39at
- 4:39am.
- 4:41Sure.
- 4:41Happy
- 4:42to
- 4:42Ann.
- 4:42Great
- 4:42to
- 4:43be
- 4:43here.
- 4:44I
- 4:44lead
- 4:44the
- 4:44consumer
- 4:45retail
- 4:46group
- 4:46along
- 4:46with
- 4:47a
- 4:47couple
- 4:47others
- 4:49lifetime
- 4:49professional
- 4:50services
- 4:51started
- 4:51in
- 4:51banking
- 4:52and
- 4:52now
- 4:5225
- 4:52plus
- 4:53years
- 4:53and
- 4:54consulting
- 4:55with
- 4:56the
- 4:56red
- 4:56thread
- 4:57of
- 4:58being
- 4:58retail
- 4:59kind
- 5:00of
- 5:00optimization
- 5:01programs
- 5:02whether
- 5:02that
- 5:02be
- 5:02kind
- 5:03of
- 5:03turnaround,
- 5:03growth,
- 5:04etc.
- 5:05Really
- 5:05working
- 5:06across
- 5:06the
- 5:06whole
- 5:06value
- 5:06chain.
- 5:07So
- 5:07super
- 5:07excited
- 5:08to
- 5:08be
- 5:08here.
- 5:09Very
- 5:09sorry
- 5:09I
- 5:10missed
- 5:10the
- 5:11year
- 5:11end
- 5:11show
- 5:13but
- 5:13this
- 5:13will
- 5:14be
- 5:14great
- 5:14prep
- 5:14for,
- 5:16for
- 5:16this
- 5:16year.
- 5:17It
- 5:17was
- 5:17like
- 5:17you
- 5:18were
- 5:18here
- 5:18in
- 5:18spirit
- 5:18David,
- 5:19for
- 5:19sure.
- 5:19Like
- 5:19we
- 5:20did
- 5:20it.
- 5:20We,
- 5:20we,
- 5:20we
- 5:21did
- 5:21skip
- 5:21a
- 5:21beat
- 5:22with
- 5:22you.
- 5:22I
- 5:22mean
- 5:22you're
- 5:22historically
- 5:23on
- 5:23the
- 5:23year
- 5:24end
- 5:24show
- 5:24every
- 5:24year.
- 5:24And
- 5:24it
- 5:25felt
- 5:25like
- 5:25you
- 5:25were
- 5:25still
- 5:25there,
- 5:25Chad
- 5:26job
- 5:26representing
- 5:27your,
- 5:27your
- 5:27point
- 5:28of
- 5:28view.
- 5:28And
- 5:28I've
- 5:28never
- 5:28heard
- 5:28the
- 5:29term
- 5:29red
- 5:29thread
- 5:30before,
- 5:30so
- 5:30I
- 5:31might
- 5:31have
- 5:31to,
- 5:31might
- 5:32have
- 5:32to
- 5:32borrow
- 5:32that
- 5:32if
- 5:33you're
- 5:33okay
- 5:33with
- 5:33it,
- 5:33of
- 5:33course.
- 5:34Well,
- 5:34I
- 5:34will
- 5:34attribute
- 5:34it
- 5:35to
- 5:35you
- 5:35as
- 5:35well.
- 5:36All
- 5:36right,
- 5:36Ed,
- 5:37should
- 5:38we
- 5:38get
- 5:38started
- 5:38with
- 5:38this
- 5:38week's
- 5:39show?
- 5:39Let's
- 5:39do
- 5:39it.
- 5:39Let's
- 5:40do
- 5:40it.
- 5:40All
- 5:40right.
- 5:41In
- 5:41this
- 5:41week's
- 5:41Fast5,
- 5:42we've
- 5:42got
- 5:43news
- 5:43on
- 5:43return
- 5:43to
- 5:44office
- 5:44mandates
- 5:45from
- 5:45both
- 5:45Starbucks
- 5:46and
- 5:46Target
- 5:47this
- 5:47week.
- 5:48Yesterday's
- 5:48inflation
- 5:49report,
- 5:49Supermarkets
- 5:50reportedly
- 5:51losing
- 5:51ground
- 5:51with
- 5:52younger
- 5:52shoppers
- 5:53shopify
- 5:54setting
- 5:54boundaries
- 5:54for
- 5:55AI
- 5:55agents
- 5:55on
- 5:56its
- 5:56merchant
- 5:56sites.
- 5:57And
- 5:57AWS's
- 5:58Danielle
- 5:59Stropa
- 6:00stops
- 6:00by
- 6:00to
- 6:01announce
- 6:01this
- 6:01month's
- 6:02retail
- 6:02tech
- 6:03startup
- 6:03of
- 6:03the
- 6:04month
- 6:04for
- 6:04the
- 6:04month
- 6:05of
- 6:05July.
- 6:06But
- 6:06we
- 6:06begin
- 6:06today
- 6:07with
- 6:07what
- 6:07may
- 6:08be
- 6:08the
- 6:08worst
- 6:09catch
- 6:09up
- 6:09secret.
- 6:10Chad,
- 6:10I'm
- 6:10so
- 6:10glad
- 6:11you're
- 6:11on
- 6:11the
- 6:11show
- 6:11this
- 6:11week
- 6:11because
- 6:12I
- 6:12know
- 6:12you're
- 6:12going
- 6:12to
- 6:12get
- 6:12that
- 6:12reference.
- 6:13The
- 6:13worst
- 6:14ketchup
- 6:14secret
- 6:14in
- 6:15history.
- 6:15And
- 6:16yes,
- 6:17we
- 6:17promised
- 6:18a
- 6:18headline
- 6:18for
- 6:18Chad.
- 6:19Here
- 6:19it
- 6:19is,
- 6:19headline
- 6:20number
- 6:20one.
- 6:20Kraft
- 6:21Heinz
- 6:21is
- 6:21preparing
- 6:22to
- 6:22break
- 6:22itself
- 6:22up
- 6:23a
- 6:23decade
- 6:24after
- 6:24an
- 6:24infamous
- 6:25merger
- 6:25of
- 6:25the
- 6:26two
- 6:26biggest
- 6:26names
- 6:27in
- 6:27packaged
- 6:27foods
- 6:27that
- 6:28was
- 6:28orchestrated
- 6:28by
- 6:29Warren
- 6:29Buffett
- 6:30and
- 6:30Brazilian
- 6:30private
- 6:31equity
- 6:31firm
- 6:313G
- 6:32Capital
- 6:32Partners.
- 6:33According
- 6:33to
- 6:33the
- 6:33Wall
- 6:34Street
- 6:34Journal,
- 6:34Kraft
- 6:34Heinz
- 6:35is
- 6:35planning
- 6:35to
- 6:35spin
- 6:35off
- 6:36a
- 6:36large
- 6:36chunk
- 6:36of
- 6:36its
- 6:36grocery
- 6:37business,
- 6:37including
- 6:38many
- 6:38craft
- 6:39products,
- 6:39into
- 6:39a
- 6:39new
- 6:40entity
- 6:40that
- 6:40could
- 6:40be
- 6:41valued
- 6:41as
- 6:41much
- 6:42as
- 6:42$20
- 6:43billion
- 6:44on
- 6:44its
- 6:44own,
- 6:44according
- 6:45to
- 6:45people
- 6:45familiar
- 6:45with
- 6:46the
- 6:46matter.
- 6:46That
- 6:47would
- 6:47leave
- 6:47a
- 6:47company
- 6:47housing
- 6:48goods
- 6:48such
- 6:48as
- 6:49sauces
- 6:49and
- 6:49spreads
- 6:50like
- 6:50Heinz
- 6:50namesake
- 6:51ketchup
- 6:51and
- 6:52Dijon
- 6:52mustard
- 6:53brand
- 6:53Gray
- 6:54Poupon.
- 6:54The
- 6:55company
- 6:55has
- 6:55given
- 6:55priority
- 6:56to
- 6:56its
- 6:56faster
- 6:57going
- 6:57offerings
- 6:57like
- 6:57hot
- 6:58sauces,
- 6:58dressings
- 6:59and
- 6:59condiments,
- 6:59which
- 7:00are
- 7:00more
- 7:00in
- 7:00line
- 7:00with
- 7:00consumer
- 7:01preferences
- 7:02than
- 7:02processed
- 7:03lunch
- 7:03meats
- 7:03and
- 7:04cheeses.
- 7:04It
- 7:05hopes
- 7:05the
- 7:05two
- 7:05separate
- 7:06units
- 7:06could
- 7:06be
- 7:07in
- 7:07total
- 7:07more
- 7:08than
- 7:08KRAFT
- 7:08Heinz,
- 7:09roughly
- 7:09$31
- 7:10billion
- 7:11market
- 7:11value
- 7:11currently.
- 7:12Chad,
- 7:13what
- 7:13is
- 7:13your
- 7:13assessment
- 7:14of
- 7:14the
- 7:14Kraft
- 7:15Heinz
- 7:15breakup
- 7:16and
- 7:16what
- 7:16is
- 7:16the
- 7:16potential
- 7:17value
- 7:17creation
- 7:18given
- 7:18as
- 7:18the
- 7:19rationale?
- 7:21So
- 7:21first
- 7:21of
- 7:21all,
- 7:21it
- 7:21was
- 7:22a
- 7:22pretty
- 7:22big
- 7:22week
- 7:22for
- 7:23food
- 7:23M
- 7:24and
- 7:24A
- 7:24overall,
- 7:25I
- 7:25believe
- 7:26this
- 7:26was
- 7:27just
- 7:27a
- 7:27day
- 7:28after
- 7:28Ferrero
- 7:29announced
- 7:29the
- 7:29deal
- 7:30to
- 7:30buy
- 7:30Kellogg
- 7:31cereal
- 7:32division.
- 7:32Right,
- 7:35Listen,
- 7:35in
- 7:35this
- 7:35case,
- 7:36the,
- 7:36the
- 7:36massive
- 7:37devaluation
- 7:38that's
- 7:39occurred
- 7:39since
- 7:39the
- 7:39Kraft
- 7:40Heinz
- 7:40merger
- 7:40is,
- 7:41is
- 7:41stuff
- 7:41of
- 7:42legend,
- 7:42right?
- 7:43So
- 7:43am
- 7:44I
- 7:44surprised
- 7:44to
- 7:45see
- 7:45this
- 7:45like,
- 7:46especially
- 7:46in
- 7:46this
- 7:47current
- 7:47era
- 7:47of
- 7:49pretty
- 7:49massive
- 7:49portfolio
- 7:50shaping
- 7:50and
- 7:51reshaping
- 7:51across
- 7:52food
- 7:52and
- 7:52Bev
- 7:52cpg
- 7:53No,
- 7:53not
- 7:54at
- 7:54all.
- 7:54Your
- 7:55question
- 7:55is,
- 7:55will
- 7:55it
- 7:56work?
- 7:56Right,
- 7:56Right.
- 7:58You
- 7:58know,
- 7:58listen,
- 7:59the
- 7:59theory
- 7:59of
- 8:00M
- 8:00and
- 8:00A
- 8:01is
- 8:01painfully
- 8:02simple.
- 8:03When
- 8:03you
- 8:03break
- 8:03it
- 8:04down,
- 8:04even
- 8:04though
- 8:04it's
- 8:05kind
- 8:05of
- 8:05painful
- 8:05to
- 8:05make
- 8:06work,
- 8:06you
- 8:06need
- 8:06to
- 8:06make
- 8:07the
- 8:07move
- 8:07that
- 8:07adds
- 8:08value.
- 8:09And
- 8:09so
- 8:09the
- 8:09numbers
- 8:10that
- 8:10are
- 8:10being
- 8:10stated
- 8:11out
- 8:11in
- 8:11the
- 8:11article
- 8:11are,
- 8:11wow,
- 8:12we
- 8:12break
- 8:12it
- 8:12up,
- 8:12it's
- 8:13worth
- 8:13more
- 8:13than
- 8:14it
- 8:14is
- 8:14together.
- 8:14How
- 8:15does
- 8:15that
- 8:15work?
- 8:15Right.
- 8:16So
- 8:17you
- 8:17know
- 8:17it's
- 8:17the
- 8:18inverse
- 8:18of
- 8:18an
- 8:19acquisition
- 8:19deal,
- 8:19right.
- 8:20If
- 8:20you're
- 8:20acquiring,
- 8:20you're
- 8:21betting
- 8:21on
- 8:22being
- 8:23able
- 8:23to
- 8:23disproportionately
- 8:24grow
- 8:25something
- 8:25more
- 8:26or
- 8:26faster
- 8:26than
- 8:26it
- 8:27otherwise
- 8:27could
- 8:28or
- 8:28grow
- 8:29the
- 8:29same
- 8:29at
- 8:29a
- 8:29higher
- 8:30profit
- 8:30margin.
- 8:30Otherwise
- 8:31you're
- 8:31paying
- 8:31for
- 8:32it
- 8:32in
- 8:32the
- 8:32purchase
- 8:32price.
- 8:33That's
- 8:34what
- 8:34Ferrero
- 8:34is
- 8:35banking
- 8:35on
- 8:35by
- 8:35taking
- 8:36those
- 8:36slower
- 8:37moving
- 8:37cereal
- 8:37brands
- 8:38from
- 8:38kellogg.
- 8:39That's
- 8:39what
- 8:39J.M.
- 8:39smucker
- 8:40bet
- 8:40on
- 8:41with
- 8:41Hostess,
- 8:42you
- 8:42know,
- 8:42countless
- 8:42examples.
- 8:43If
- 8:44you're
- 8:44divesting
- 8:44and
- 8:45breaking
- 8:45things
- 8:45apart,
- 8:46you're
- 8:46getting
- 8:47rid
- 8:47of
- 8:47the
- 8:47boat
- 8:48anchors
- 8:48that
- 8:48others
- 8:49could
- 8:49do
- 8:49better
- 8:50than
- 8:50you,
- 8:51right?
- 8:51In
- 8:51this
- 8:52market,
- 8:53growth
- 8:53is
- 8:53hard.
- 8:54Folks
- 8:54have
- 8:55negative
- 8:55comps.
- 8:56So
- 8:57you're
- 8:57seeing
- 8:57this
- 8:57a
- 8:57lot.
- 8:58It's
- 8:58shrink
- 8:58to
- 8:58grow,
- 8:59Right.
- 9:00Could
- 9:00someone
- 9:00else
- 9:00do
- 9:01better
- 9:01with
- 9:02Oscar
- 9:03Meyer
- 9:03and
- 9:03Lunchables
- 9:04and
- 9:04Mac
- 9:05and
- 9:05Cheese?
- 9:05When,
- 9:06when
- 9:06these
- 9:06brands
- 9:06aren't
- 9:07succeeding
- 9:07at
- 9:07Kraft
- 9:08Heinz,
- 9:09you
- 9:09know
- 9:09what?
- 9:09Probably,
- 9:10right?
- 9:11The
- 9:11large
- 9:11conglomerate
- 9:12CPGs,
- 9:14you
- 9:14know,
- 9:14they
- 9:14take
- 9:15off
- 9:15their
- 9:15pants
- 9:15one
- 9:16leg
- 9:16at
- 9:16a
- 9:16time
- 9:16like
- 9:17the
- 9:17rest
- 9:17of
- 9:17us.
- 9:17They
- 9:17have
- 9:18to
- 9:18allocate
- 9:18resources
- 9:19like
- 9:19anyone
- 9:19else.
- 9:20So,
- 9:20you
- 9:21know,
- 9:21these
- 9:21brands,
- 9:21they
- 9:21fall
- 9:22out
- 9:22of
- 9:22favor,
- 9:23kind
- 9:23of
- 9:23a
- 9:24death
- 9:24spiral
- 9:24internally.
- 9:26So
- 9:26someone
- 9:26who
- 9:27can
- 9:27take
- 9:27them,
- 9:28make
- 9:28them
- 9:28higher
- 9:28priority,
- 9:29take
- 9:30the
- 9:30brand
- 9:30equity,
- 9:31invest
- 9:32in
- 9:32marketing,
- 9:32invest
- 9:33in
- 9:33innovation.
- 9:34It's
- 9:34been
- 9:34shown
- 9:34numerous
- 9:35times
- 9:35that
- 9:35it
- 9:35works
- 9:36and
- 9:36that's
- 9:36what
- 9:36they're
- 9:37banking
- 9:37on
- 9:37here.
- 9:38Which
- 9:39does
- 9:39make
- 9:40sense
- 9:40if
- 9:40there's
- 9:40a
- 9:41willing
- 9:41party,
- 9:41which
- 9:42is
- 9:42always
- 9:42the
- 9:42other
- 9:43side
- 9:43of
- 9:43it.
- 9:43But
- 9:44you
- 9:44know,
- 9:44the,
- 9:45the
- 9:45breakup,
- 9:46I
- 9:46mean,
- 9:46it's
- 9:46just
- 9:46a
- 9:47couple
- 9:47years
- 9:47ago
- 9:47in
- 9:48terms
- 9:48of
- 9:48what
- 9:48Kellogg
- 9:49did,
- 9:49you
- 9:49know,
- 9:49into
- 9:49Kellanova
- 9:50and
- 9:50Kellogg,
- 9:51and
- 9:51now
- 9:51that's
- 9:51selling
- 9:51off
- 9:52to
- 9:52Ferrero,
- 9:52who's
- 9:53going
- 9:53to
- 9:53try
- 9:53to
- 9:53put
- 9:54it
- 9:54on
- 9:54speed.
- 9:56You
- 9:56know,
- 9:56it's,
- 9:56it's,
- 9:57it's,
- 9:58it's
- 9:58a
- 9:58ten
- 9:58year
- 9:58journey
- 9:59here.
- 9:59That,
- 9:59that
- 10:00reached
- 10:00kind
- 10:00of
- 10:00an
- 10:00inevitable
- 10:01conclusion
- 10:02and
- 10:02we'll
- 10:02see
- 10:02where
- 10:02it
- 10:02goes
- 10:02from
- 10:03here.
- 10:04Yeah.
- 10:04Chad,
- 10:04how
- 10:05much
- 10:05do
- 10:05you
- 10:05think
- 10:05like
- 10:06regulation
- 10:06is
- 10:07going
- 10:07to
- 10:07impact?
- 10:07You
- 10:08know,
- 10:08in
- 10:08the
- 10:08past
- 10:08you
- 10:09had
- 10:09these
- 10:09mergers
- 10:09and
- 10:10acquisitions
- 10:10or
- 10:11divestitures
- 10:12happening.
- 10:12Do
- 10:13you
- 10:13think
- 10:13that
- 10:13there's
- 10:14less
- 10:14opportunity
- 10:15now
- 10:15because
- 10:16of
- 10:16the
- 10:16requirements
- 10:17to
- 10:17change
- 10:18ingredients
- 10:19or
- 10:19remove
- 10:20artificial
- 10:20flavorings
- 10:21and
- 10:21that
- 10:21kind
- 10:21of
- 10:21stuff?
- 10:22In
- 10:22this
- 10:22kind
- 10:22of
- 10:23category
- 10:23that
- 10:23will
- 10:23impact
- 10:24that.
- 10:25I
- 10:25don't
- 10:26know
- 10:26that
- 10:26it
- 10:26has
- 10:26an
- 10:27impact
- 10:27specifically
- 10:28on
- 10:28a,
- 10:28on
- 10:29a
- 10:29deal
- 10:29like
- 10:29this.
- 10:29I
- 10:30mean,
- 10:30listen,
- 10:30your
- 10:31food
- 10:31industry
- 10:31is
- 10:32on
- 10:32watch
- 10:32right
- 10:32now
- 10:33when
- 10:33it
- 10:34comes
- 10:34to
- 10:34that,
- 10:34right?
- 10:35And
- 10:36you
- 10:36know,
- 10:36that's
- 10:36just
- 10:37becoming,
- 10:38you
- 10:38know,
- 10:38at
- 10:39this
- 10:39point
- 10:39some
- 10:39degree
- 10:40of
- 10:40table
- 10:40stakes
- 10:40of
- 10:40how
- 10:41the
- 10:41industry
- 10:41needs
- 10:41to,
- 10:42to
- 10:42react
- 10:42going
- 10:42forward.
- 10:43I'm
- 10:43not
- 10:43sure
- 10:44that
- 10:44individual,
- 10:46especially
- 10:46brands
- 10:47in
- 10:47this
- 10:48kind
- 10:48of
- 10:48catalog
- 10:49that,
- 10:50that
- 10:50ultimately
- 10:51is
- 10:51going
- 10:51to
- 10:51be
- 10:52a
- 10:52deterrent
- 10:53or
- 10:53an
- 10:53accelerator
- 10:54on
- 10:54M
- 10:54and
- 10:54A
- 10:54activity.
- 10:56And
- 10:56David
- 10:56Brown,
- 10:57where
- 10:57do
- 10:57you
- 10:58see
- 10:58the
- 10:58opportunity
- 10:59here
- 10:59from
- 10:59this?
- 10:59You
- 11:00know,
- 11:00as
- 11:00somebody
- 11:00who's
- 11:01worked
- 11:01in
- 11:02professional
- 11:02services
- 11:02for
- 11:03a
- 11:03long
- 11:03time,
- 11:03if,
- 11:03if
- 11:04Kraft
- 11:04Heinz
- 11:04is
- 11:04coming,
- 11:05they're,
- 11:06they're
- 11:06the
- 11:06separate
- 11:07companies
- 11:07now.
- 11:07What
- 11:08are
- 11:08some
- 11:08of
- 11:08the
- 11:08key
- 11:08things
- 11:09that
- 11:09you
- 11:09think
- 11:09could
- 11:10be,
- 11:10or
- 11:10actions
- 11:11that
- 11:11could
- 11:11be
- 11:11taken
- 11:12right
- 11:12now
- 11:12to
- 11:13help
- 11:13the
- 11:13success
- 11:14of
- 11:14the
- 11:14future?
- 11:16I
- 11:16agree
- 11:16with
- 11:16a
- 11:16lot
- 11:16of
- 11:17what
- 11:17Chad
- 11:18said
- 11:18and
- 11:18I
- 11:18think
- 11:18there's
- 11:19a
- 11:19couple
- 11:19other
- 11:19angles.
- 11:21One,
- 11:21I
- 11:21think
- 11:21what
- 11:22we're
- 11:22seeing
- 11:22now
- 11:22is
- 11:22the
- 11:22dismantling
- 11:23or
- 11:24the,
- 11:24the
- 11:25proof
- 11:25point
- 11:25that
- 11:25a
- 11:26lot
- 11:26of
- 11:26the
- 11:273G
- 11:28work
- 11:28just
- 11:29really
- 11:29didn't
- 11:29work.
- 11:30Right.
- 11:31That
- 11:31you
- 11:31know,
- 11:31all
- 11:32of
- 11:33these
- 11:33billions
- 11:34of
- 11:34dollars
- 11:34of
- 11:35cost
- 11:35synergies
- 11:36that
- 11:36were
- 11:36supposed
- 11:37to
- 11:37happen
- 11:38really
- 11:38haven't
- 11:39worked
- 11:39because
- 11:40of
- 11:40either
- 11:40the
- 11:40complexity
- 11:41of
- 11:41the
- 11:41organizations
- 11:42or
- 11:43as
- 11:43Chad
- 11:43said,
- 11:43the
- 11:44resource
- 11:44allocation,
- 11:46etcetera,
- 11:46etcetera.
- 11:48So
- 11:48I
- 11:48think
- 11:48the
- 11:49opportunities
- 11:49as
- 11:50you
- 11:50split
- 11:50these
- 11:50apart
- 11:51is
- 11:51really
- 11:51going
- 11:51to
- 11:51be
- 11:52to
- 11:52be
- 11:53laser
- 11:53focused
- 11:54on
- 11:54what
- 11:54matters
- 11:56for
- 11:56the
- 11:56consumer,
- 11:57right?
- 11:57So
- 11:58you
- 11:58pick
- 11:58a
- 11:58strategy
- 11:59and
- 11:59then
- 11:59you
- 12:00ruthlessly
- 12:01execute
- 12:02against
- 12:02it.
- 12:02It's
- 12:03really
- 12:03hard
- 12:03to
- 12:04pick,
- 12:05you
- 12:05know,
- 12:06six
- 12:06different
- 12:06strategies
- 12:07within
- 12:07an
- 12:07organization
- 12:09and
- 12:09execute
- 12:10it
- 12:10against
- 12:10it
- 12:10effectively
- 12:12because
- 12:12it
- 12:12just
- 12:13doesn't
- 12:13work.
- 12:13Right.
- 12:14So
- 12:14I
- 12:14think
- 12:15that's
- 12:15what
- 12:15we're
- 12:15seeing
- 12:15more
- 12:16than
- 12:16anything
- 12:16here.
- 12:16And
- 12:17as
- 12:17you
- 12:17kind
- 12:17of
- 12:18divest
- 12:19and
- 12:19be
- 12:19able
- 12:19to
- 12:19get
- 12:20more
- 12:20focused,
- 12:21I
- 12:21think
- 12:21the
- 12:21other
- 12:21interesting
- 12:22thing
- 12:22that
- 12:23I
- 12:23haven't
- 12:23seen
- 12:24in
- 12:24any
- 12:24of
- 12:24the
- 12:24press
- 12:24on
- 12:25any
- 12:25of
- 12:25these
- 12:25deals
- 12:26yet
- 12:28is
- 12:28as
- 12:28they
- 12:29go
- 12:29to
- 12:30either
- 12:31get
- 12:31sold
- 12:31to
- 12:31foreign
- 12:32entities
- 12:33or
- 12:33foreign
- 12:34entities
- 12:34are,
- 12:35are
- 12:35looking
- 12:35at
- 12:35them,
- 12:36the
- 12:36regulations
- 12:37do
- 12:38matter,
- 12:38right?
- 12:38You
- 12:39know,
- 12:39there's
- 12:39a
- 12:40lot
- 12:40more
- 12:40ingredients
- 12:41that
- 12:42are
- 12:42limited
- 12:42outside
- 12:43of
- 12:43the
- 12:43U.S.
- 12:44than
- 12:44inside
- 12:44the
- 12:44U.S.
- 12:45that's
- 12:45a
- 12:45whole
- 12:45different
- 12:46debate
- 12:47that,
- 12:48that
- 12:48we
- 12:48could
- 12:49have.
- 12:50But
- 12:50also
- 12:50the,
- 12:51you
- 12:51know,
- 12:51the
- 12:51ongoing
- 12:52tariff
- 12:52situation
- 12:54and
- 12:54like
- 12:54if
- 12:55you
- 12:55start
- 12:55moving,
- 12:56you
- 12:56know,
- 12:56kind
- 12:56of
- 12:56manufacturing
- 12:57plants
- 12:58or
- 12:58you
- 12:59know,
- 12:59now
- 12:59you're
- 12:59re
- 13:00importing
- 13:01cereal
- 13:01or
- 13:02Mac
- 13:02and
- 13:02cheese
- 13:02or,
- 13:03or
- 13:03whatever
- 13:03it
- 13:04is,
- 13:05you,
- 13:06you
- 13:06could
- 13:06be
- 13:06talking
- 13:06about
- 13:07drastically
- 13:07different
- 13:07price
- 13:08points,
- 13:08right?
- 13:09So
- 13:11how
- 13:11that
- 13:11plays
- 13:11out
- 13:11on
- 13:12the
- 13:12valuations,
- 13:13right?
- 13:13And,
- 13:13and
- 13:14Kraft
- 13:14Heinz
- 13:14has
- 13:14had
- 13:15this
- 13:15innovation
- 13:15center
- 13:16focused
- 13:16on
- 13:17product
- 13:17design
- 13:18and
- 13:18development
- 13:18for
- 13:1975
- 13:19years
- 13:20or
- 13:20something
- 13:20now,
- 13:21too,
- 13:21but
- 13:21likely
- 13:22focused
- 13:22on
- 13:22the
- 13:23US
- 13:23Market
- 13:24and
- 13:24what
- 13:24they're
- 13:24doing
- 13:25here,
- 13:25not
- 13:25what
- 13:25those
- 13:26regulations
- 13:26are
- 13:27probably
- 13:27going
- 13:27to
- 13:27be
- 13:28when
- 13:28you're
- 13:28looking
- 13:28at
- 13:28overseas
- 13:29buyers.
- 13:30Chris
- 13:31Walton,
- 13:32round
- 13:32us
- 13:33out
- 13:33here.
- 13:33What
- 13:33else
- 13:34would
- 13:34you
- 13:34add
- 13:34to
- 13:35what
- 13:35David
- 13:35and
- 13:36Chad
- 13:36had
- 13:36to
- 13:36say?
- 13:37Yeah,
- 13:38I
- 13:38don't,
- 13:38I
- 13:38don't,
- 13:38I
- 13:38don't
- 13:39think
- 13:39I'd
- 13:39add
- 13:39much,
- 13:39but
- 13:39I
- 13:39do
- 13:39have
- 13:40an
- 13:40analogy
- 13:40that
- 13:40I
- 13:40use
- 13:41to
- 13:41think
- 13:41about
- 13:41these
- 13:41things.
- 13:41You
- 13:42know,
- 13:42I
- 13:42think
- 13:42of
- 13:42it
- 13:42like,
- 13:42you
- 13:43know,
- 13:43whenever
- 13:43it
- 13:43was
- 13:43what
- 13:44they
- 13:44say
- 13:44was
- 13:4415
- 13:45years
- 13:45ago
- 13:45that
- 13:45this,
- 13:46this
- 13:46merger
- 13:46happened.
- 13:48You
- 13:48know,
- 13:48to
- 13:48me,
- 13:48it's
- 13:48just
- 13:49like,
- 13:49you
- 13:49know,
- 13:49it's
- 13:49like
- 13:49a
- 13:49marriage
- 13:50and
- 13:50the
- 13:50marriage
- 13:51didn't
- 13:51work
- 13:51out
- 13:51and
- 13:52they
- 13:53need
- 13:53to
- 13:53separate
- 13:54and
- 13:54they,
- 13:54they're
- 13:55not
- 13:55as
- 13:55sexy,
- 13:55they're
- 13:56not
- 13:56as
- 13:56good
- 13:56looking,
- 13:57they're
- 13:57not
- 13:57as
- 13:57happy
- 13:58as
- 13:58they
- 13:58were
- 13:58when
- 13:58they
- 13:59were
- 13:59apart
- 14:00from
- 14:00each
- 14:00other.
- 14:00And
- 14:00so
- 14:01now
- 14:01they've
- 14:01got
- 14:01to
- 14:01separate
- 14:02and
- 14:02potentially
- 14:03get
- 14:03back
- 14:03into
- 14:03the
- 14:03gym
- 14:04and
- 14:04start
- 14:04working
- 14:05out
- 14:05and
- 14:05finding
- 14:06the
- 14:06happiness
- 14:06in
- 14:06life.
- 14:06And
- 14:07potentially
- 14:07there's
- 14:08another
- 14:08acquirer
- 14:08down
- 14:09the
- 14:09road.
- 14:09And
- 14:09maybe
- 14:09to
- 14:10David's
- 14:10point,
- 14:10that
- 14:10Acquirer
- 14:11is
- 14:11an
- 14:11international
- 14:11company
- 14:12that
- 14:12is
- 14:13farther
- 14:13ahead
- 14:13on
- 14:13understanding
- 14:14the
- 14:14different
- 14:15puts
- 14:15and
- 14:15takes
- 14:16with,
- 14:16you
- 14:16know,
- 14:16refining
- 14:17product
- 14:17formulations
- 14:18and
- 14:18all
- 14:18that.
- 14:19So
- 14:19that,
- 14:19that's
- 14:19how
- 14:19I
- 14:20look
- 14:20at
- 14:20this.
- 14:20It's
- 14:20just,
- 14:21you
- 14:21know,
- 14:21the
- 14:21natural
- 14:22progression
- 14:22that,
- 14:23that
- 14:23happens
- 14:24for
- 14:24a
- 14:24lot
- 14:25of
- 14:25folks
- 14:25in
- 14:25many
- 14:25aspects
- 14:26of
- 14:26life.
- 14:27Except
- 14:28for
- 14:28you,
- 14:28Chris,
- 14:29who's
- 14:29gotten
- 14:29sexier
- 14:30over
- 14:30time.
- 14:31Oh,
- 14:31thank
- 14:32you,
- 14:32Chad.
- 14:32Thank
- 14:32you
- 14:33everywhere
- 14:34on
- 14:34this
- 14:34podcast,
- 14:35Chad.
- 14:35Thank
- 14:35you.
- 14:36Thank
- 14:36you.
- 14:37All
- 14:38right,
- 14:38well,
- 14:38let's
- 14:39move
- 14:39on
- 14:39on
- 14:39that
- 14:40note,
- 14:40because
- 14:40I've
- 14:40got
- 14:40riding
- 14:41high
- 14:41already
- 14:41for
- 14:42this
- 14:42to
- 14:42start
- 14:43today
- 14:43off.
- 14:43All
- 14:43right,
- 14:43headline
- 14:44number
- 14:44two,
- 14:45both
- 14:45Starbucks
- 14:46and
- 14:46Target
- 14:46issued
- 14:47return
- 14:47to
- 14:47office
- 14:48orders
- 14:48this
- 14:48week,
- 14:49according
- 14:49to
- 14:50local
- 14:50Minneapolis
- 14:51NBC
- 14:51affiliate
- 14:52Carol
- 14:52Evan
- 14:52Shout
- 14:53out
- 14:53to
- 14:53Carol
- 14:53Levin.
- 14:54Target's
- 14:54Chief
- 14:55Commercial
- 14:55Officer
- 14:56Rick
- 14:56Gomez
- 14:56said
- 14:57that
- 14:57starting
- 14:57September
- 14:582,
- 14:58he's
- 14:59asking
- 14:59all
- 14:59team
- 14:59members
- 15:00to
- 15:00work
- 15:00in
- 15:00person
- 15:01at
- 15:01least
- 15:01three
- 15:01times
- 15:02a
- 15:02week,
- 15:02adding
- 15:03that
- 15:03there
- 15:03will
- 15:03be
- 15:03flexibility,
- 15:04including
- 15:05allowing
- 15:05employees
- 15:06to
- 15:06decide
- 15:06which
- 15:07three
- 15:07days
- 15:08to
- 15:08work
- 15:08in
- 15:08person.
- 15:09Sounds
- 15:09a
- 15:09little
- 15:09half
- 15:10pregnant
- 15:10to
- 15:10me.
- 15:10Target
- 15:11reportedly
- 15:11doesn't
- 15:12mandate
- 15:12its
- 15:12employees
- 15:13to
- 15:13work
- 15:13remotely
- 15:14or
- 15:14in
- 15:14person.
- 15:14Rather,
- 15:15individual
- 15:15leaders
- 15:15make
- 15:16the
- 15:16decision
- 15:17based
- 15:17on
- 15:17what's
- 15:18best
- 15:18for
- 15:18their
- 15:18teams.
- 15:19Starbucks,
- 15:20in
- 15:20contrast,
- 15:20said
- 15:21employees
- 15:21will
- 15:21have
- 15:22to
- 15:22work
- 15:22in
- 15:22the
- 15:22office
- 15:22a
- 15:23minimum
- 15:23of
- 15:23four
- 15:24days
- 15:24a
- 15:24week,
- 15:25Monday,
- 15:25Tuesday,
- 15:26Wednesday
- 15:26and
- 15:26Thursday,
- 15:27starting
- 15:28in
- 15:28October.
- 15:29The
- 15:29new
- 15:29requirement,
- 15:30which
- 15:30is
- 15:30up
- 15:31from
- 15:31a
- 15:31previous
- 15:32one
- 15:32of
- 15:32three
- 15:32days,
- 15:33applies
- 15:34to
- 15:34workers
- 15:34in
- 15:34Starbucks,
- 15:35Seattle
- 15:35and
- 15:35Toronto
- 15:36support
- 15:36centers.
- 15:37As
- 15:37well
- 15:37as
- 15:37North
- 15:38American
- 15:38regional
- 15:39offices
- 15:40for
- 15:40workers
- 15:40who
- 15:41decide
- 15:41to
- 15:41opt
- 15:42out
- 15:42and
- 15:42leave
- 15:43the
- 15:43company.
- 15:43Instead
- 15:43of
- 15:44meet
- 15:44the
- 15:44new
- 15:44four
- 15:44day
- 15:45requirement,
- 15:46Starbucks
- 15:46is
- 15:46offering
- 15:46a,
- 15:47quote,
- 15:47one
- 15:47time
- 15:48voluntary
- 15:48exit
- 15:49program
- 15:49with
- 15:49a
- 15:49cash
- 15:50payment,
- 15:50end
- 15:50quote.
- 15:51David,
- 15:52lots
- 15:53of
- 15:53companies
- 15:53are
- 15:53instituting
- 15:54backed
- 15:54office
- 15:54policies
- 15:55this
- 15:55week.
- 15:55Some
- 15:56mandating
- 15:56four
- 15:56days
- 15:57like
- 15:57Starbucks,
- 15:57others
- 15:57like
- 15:58Target,
- 15:58keeping
- 15:58it
- 15:58loose
- 15:59as
- 15:59far
- 15:59as
- 15:59when
- 16:00people
- 16:00need
- 16:00to
- 16:00be
- 16:00in
- 16:01the
- 16:01office
- 16:01for
- 16:01their
- 16:02three
- 16:02expected
- 16:03days.
- 16:04Is
- 16:04there
- 16:04a
- 16:04best
- 16:05practice
- 16:05across
- 16:06the
- 16:06industry
- 16:06at
- 16:06this
- 16:07point
- 16:07or
- 16:07how
- 16:07should
- 16:07retail
- 16:08executives
- 16:08think
- 16:09about
- 16:09this
- 16:09challenge?
- 16:11Yeah,
- 16:11this
- 16:11is
- 16:12a
- 16:12super
- 16:12interesting
- 16:12one,
- 16:13Chris,
- 16:14to
- 16:14me.
- 16:14Like,
- 16:14I
- 16:15don't
- 16:15know
- 16:15if
- 16:15there's
- 16:15a
- 16:15best
- 16:16practice.
- 16:16I
- 16:16will
- 16:17say
- 16:17this,
- 16:17that
- 16:18the
- 16:19majority
- 16:20of
- 16:20my
- 16:20clients,
- 16:21and
- 16:21I
- 16:21think
- 16:21our
- 16:21clients
- 16:22are
- 16:23moving
- 16:23back
- 16:23towards
- 16:24this.
- 16:24Right.
- 16:24And
- 16:25you
- 16:25know,
- 16:25being
- 16:26in
- 16:26the
- 16:26office
- 16:26more,
- 16:27I
- 16:28don't
- 16:28think
- 16:28it's
- 16:28going
- 16:29back
- 16:29to
- 16:30five
- 16:30days
- 16:30a
- 16:31week
- 16:32anytime
- 16:32soon.
- 16:33I
- 16:33do
- 16:33think
- 16:33there's
- 16:34been
- 16:34some
- 16:34lessons
- 16:34learned
- 16:36about
- 16:36that.
- 16:37You
- 16:37can
- 16:37have
- 16:37some
- 16:38remote
- 16:38workforce
- 16:39and
- 16:39there's
- 16:41a
- 16:41work
- 16:41life
- 16:42balance
- 16:42that
- 16:43just
- 16:44naturally
- 16:44comes
- 16:44with
- 16:45not
- 16:45being
- 16:45in
- 16:45the
- 16:45office
- 16:46five
- 16:46days
- 16:47a
- 16:47week.
- 16:47But
- 16:48on
- 16:48the
- 16:48flip
- 16:48side
- 16:48of
- 16:49that,
- 16:49I
- 16:50will
- 16:50tell
- 16:50you
- 16:50that
- 16:50the
- 16:51clients
- 16:51that
- 16:51I
- 16:51see
- 16:51that
- 16:52are
- 16:52in
- 16:52the
- 16:52office
- 16:52more,
- 16:53collaborating
- 16:54more,
- 16:55just
- 16:56being
- 16:56in
- 16:56the
- 16:57same
- 16:57room
- 16:57to
- 16:58make
- 16:58big
- 16:58decisions
- 17:00are
- 17:00more
- 17:00productive,
- 17:02they're
- 17:02more
- 17:03efficient,
- 17:03and
- 17:05I
- 17:05actually
- 17:05think
- 17:05they
- 17:06make
- 17:06better
- 17:06decisions
- 17:07because
- 17:08there's
- 17:08just
- 17:08something
- 17:09about
- 17:09the
- 17:09human
- 17:09element
- 17:10that
- 17:10is
- 17:10missing
- 17:10on
- 17:12when
- 17:12you're,
- 17:13you
- 17:13know,
- 17:13three,
- 17:13four,
- 17:14five
- 17:14days
- 17:14a
- 17:14week
- 17:15on,
- 17:15on
- 17:16zoom
- 17:16calls,
- 17:16you
- 17:16don't
- 17:16build
- 17:17relationships
- 17:17as
- 17:18well.
- 17:19You
- 17:19really
- 17:19can't
- 17:20have
- 17:21as
- 17:21active
- 17:21a
- 17:22debate
- 17:22where
- 17:22you're,
- 17:23you
- 17:23know,
- 17:23getting
- 17:24super
- 17:24demonstrative
- 17:25or
- 17:26whatever
- 17:26in
- 17:26the
- 17:26room,
- 17:27you
- 17:27know,
- 17:27being
- 17:27very
- 17:28Italian
- 17:28and
- 17:28talking
- 17:29with
- 17:29your
- 17:29hands.
- 17:30But
- 17:30I
- 17:30never
- 17:31thought
- 17:31about
- 17:31that.
- 17:31Yeah,
- 17:32yeah.
- 17:32So
- 17:33I'm
- 17:33surprised
- 17:33it's
- 17:34taken
- 17:34this
- 17:34long,
- 17:35quite
- 17:35frankly.
- 17:36Kind
- 17:36of
- 17:37COVID
- 17:39But
- 17:39I
- 17:39do
- 17:39think
- 17:41if
- 17:41I
- 17:41was
- 17:42to
- 17:42think
- 17:42about
- 17:42kind
- 17:43of
- 17:43a
- 17:43best
- 17:43practice
- 17:43and
- 17:44if
- 17:44it
- 17:45was
- 17:45my
- 17:45company,
- 17:46I
- 17:47would
- 17:47probably
- 17:47have
- 17:47three,
- 17:48four
- 17:48days
- 17:48a
- 17:48week
- 17:49with
- 17:50some
- 17:50flexibility
- 17:51because
- 17:51I
- 17:52think
- 17:52there
- 17:52is
- 17:52huge
- 17:52value
- 17:53to
- 17:53being
- 17:54in
- 17:54person
- 17:55now.
- 17:56Do
- 17:57I
- 17:57hate
- 17:57traveling
- 17:58as
- 17:58much
- 17:58now
- 17:59again
- 18:00as
- 18:00I
- 18:00do
- 18:02and
- 18:02being
- 18:02away
- 18:02from
- 18:03the
- 18:03family?
- 18:03Probably,
- 18:04sure.
- 18:05But
- 18:05I
- 18:05do
- 18:05think
- 18:06for
- 18:06the
- 18:06companies
- 18:07there's
- 18:07value.
- 18:08Yeah.
- 18:08There's
- 18:09puts
- 18:09and
- 18:09takes
- 18:09with
- 18:09every
- 18:10job
- 18:10really.
- 18:10At
- 18:10the
- 18:10end
- 18:10of
- 18:10the
- 18:11day.
- 18:11David,
- 18:11let
- 18:11me
- 18:11ask
- 18:11you,
- 18:12because
- 18:12we
- 18:13put
- 18:13both
- 18:13of
- 18:13these
- 18:13headlines
- 18:14in
- 18:14on
- 18:15purpose,
- 18:15the
- 18:15Starbucks
- 18:16and
- 18:16the
- 18:16target
- 18:16dichotomy
- 18:17in
- 18:17terms
- 18:17of
- 18:18how
- 18:18they're
- 18:18handling
- 18:18it.
- 18:19Do
- 18:19you
- 18:19think,
- 18:20I'm
- 18:20curious,
- 18:21do
- 18:21you
- 18:22approve
- 18:22of
- 18:22one
- 18:22approach
- 18:22over
- 18:23the
- 18:23other?
- 18:23Say
- 18:23Starbucks
- 18:24saying
- 18:24you
- 18:24have
- 18:24to
- 18:24be
- 18:25in
- 18:25these
- 18:25four
- 18:25days.
- 18:26Whereas
- 18:26Target
- 18:26saying
- 18:27it's
- 18:27up
- 18:28to
- 18:28the
- 18:28individual
- 18:28manager's
- 18:29discretion
- 18:29which
- 18:29three
- 18:30days
- 18:30of
- 18:30the
- 18:30week
- 18:30they
- 18:30want
- 18:31to
- 18:31be
- 18:31in.
- 18:33How
- 18:33do
- 18:33you
- 18:33think
- 18:33about
- 18:33that?
- 18:34Is
- 18:34there
- 18:35a
- 18:36right
- 18:36or
- 18:36a
- 18:36wrong.
- 18:36Way
- 18:36to
- 18:36do
- 18:36that?
- 18:37Yeah,
- 18:37no,
- 18:37I
- 18:38do
- 18:38think
- 18:38there
- 18:38is
- 18:38a
- 18:38right
- 18:38way.
- 18:39I
- 18:39do
- 18:39think
- 18:39if
- 18:39you're
- 18:40gonna,
- 18:40you
- 18:40know,
- 18:40pick
- 18:41some
- 18:41minimum
- 18:41number
- 18:42of
- 18:42days,
- 18:43you
- 18:43have
- 18:43to
- 18:43define
- 18:44those
- 18:44days.
- 18:44Otherwise
- 18:45the
- 18:45standardized
- 18:46three
- 18:47days.
- 18:47Right.
- 18:47You
- 18:47know,
- 18:48that
- 18:48leaves
- 18:4840%
- 18:48of
- 18:49the
- 18:49time.
- 18:49And
- 18:50if
- 18:50you
- 18:50do
- 18:50the
- 18:50math,
- 18:51and
- 18:51I'm
- 18:51not
- 18:51gonna
- 18:51do
- 18:51the
- 18:52math
- 18:52right
- 18:52now,
- 18:52but
- 18:53you,
- 18:54you
- 18:54could
- 18:54end
- 18:54up
- 18:55with
- 18:55one
- 18:55day
- 18:55a
- 18:55week
- 18:56overlap.
- 18:57Right.
- 18:57And
- 18:57you
- 18:57know,
- 18:58what,
- 18:58what
- 18:59have
- 18:59you
- 18:59really
- 18:59accomplished
- 19:00there
- 19:00then?
- 19:00Right.
- 19:01You
- 19:01know,
- 19:01set
- 19:01the
- 19:01operating
- 19:02rhythms
- 19:02of
- 19:02the
- 19:03company
- 19:03and,
- 19:03you
- 19:03know,
- 19:04set
- 19:04a
- 19:04series
- 19:04of
- 19:04meetings
- 19:05where
- 19:05people
- 19:05can
- 19:05be
- 19:06together.
- 19:07And
- 19:07I'm
- 19:07not
- 19:07a
- 19:07huge
- 19:07advocate
- 19:08of
- 19:08meeting
- 19:08just
- 19:08for
- 19:09meeting
- 19:09sake,
- 19:09but
- 19:10like,
- 19:11but
- 19:11if
- 19:11you're
- 19:11going
- 19:11to
- 19:12have
- 19:12the
- 19:12benefit
- 19:12of
- 19:12people
- 19:12being
- 19:13in
- 19:13the
- 19:13office,
- 19:13you
- 19:14actually
- 19:14have
- 19:14to
- 19:14have
- 19:14them
- 19:14in
- 19:14the
- 19:14office
- 19:15together.
- 19:17So
- 19:17I
- 19:17would
- 19:17mandate,
- 19:18you
- 19:18know,
- 19:18whether
- 19:18it's
- 19:19Tuesday
- 19:19to
- 19:19Thursday
- 19:19or
- 19:20whatever,
- 19:20but,
- 19:21but
- 19:22I,
- 19:22I
- 19:22would
- 19:22go
- 19:22to
- 19:22the
- 19:23mandate
- 19:23route.
- 19:24Yeah.
- 19:24Otherwise
- 19:24you're
- 19:25on,
- 19:25on.
- 19:25You're
- 19:25in
- 19:26the
- 19:26office
- 19:26on
- 19:26Zoom
- 19:26with
- 19:27many
- 19:27people
- 19:27still.
- 19:28And
- 19:28I
- 19:28saw
- 19:28you
- 19:28shaking
- 19:29your
- 19:29head.
- 19:30Do
- 19:30you
- 19:30agree
- 19:30with
- 19:31that?
- 19:31Yeah,
- 19:31I
- 19:31mean,
- 19:32I
- 19:32think
- 19:32it's
- 19:32just,
- 19:33it
- 19:33seems
- 19:33like
- 19:33it's
- 19:33actually
- 19:34more
- 19:34work
- 19:34when
- 19:35you
- 19:35don't
- 19:35specify
- 19:36what
- 19:36the
- 19:36days
- 19:36are
- 19:37like
- 19:37on
- 19:37top
- 19:37of
- 19:38just
- 19:38what
- 19:38David
- 19:39was
- 19:39saying.
- 19:39Trying
- 19:39to
- 19:39make
- 19:39sure
- 19:39that
- 19:40you're
- 19:40getting
- 19:40Zoom
- 19:40calls
- 19:41coordinated
- 19:42when
- 19:42people
- 19:42are
- 19:43not
- 19:43in
- 19:43the
- 19:43office.
- 19:44Like
- 19:44now
- 19:44you
- 19:44have
- 19:45to
- 19:45have
- 19:45that
- 19:45extra
- 19:46layer
- 19:46for
- 19:46each
- 19:47one
- 19:47of
- 19:47those
- 19:47managers
- 19:48to
- 19:48figure
- 19:48out.
- 19:50And
- 19:50I
- 19:50just
- 19:50think,
- 19:50like,
- 19:51that
- 19:51it
- 19:51also
- 19:52seems
- 19:52a
- 19:52little
- 19:53disruptive
- 19:54to
- 19:54the
- 19:54whole
- 19:55organization
- 19:55too.
- 19:56Like,
- 19:56I
- 19:56think
- 19:57the
- 19:57Starbucks
- 19:57approach
- 19:57makes
- 19:58much
- 19:58more
- 19:58sense.
- 19:59Like,
- 19:59you're
- 19:59not
- 20:00just
- 20:00working
- 20:00at
- 20:01a
- 20:01Target,
- 20:01you're
- 20:01not
- 20:02just
- 20:02working
- 20:02with
- 20:02your
- 20:03team.
- 20:03Like
- 20:04you're
- 20:04working
- 20:04with
- 20:04teams
- 20:05throughout
- 20:05the
- 20:05organization,
- 20:06hopefully.
- 20:07And
- 20:07so
- 20:08I
- 20:08think
- 20:08standardizing
- 20:09it
- 20:09makes
- 20:09a
- 20:09lot
- 20:09more
- 20:10sense.
- 20:10Yeah,
- 20:10I
- 20:11100%,
- 20:11I,
- 20:11I
- 20:12100%
- 20:12agree
- 20:12with
- 20:12you
- 20:12and
- 20:13I
- 20:13think,
- 20:13I
- 20:13think
- 20:13you
- 20:13said
- 20:13it
- 20:14very
- 20:14well.
- 20:14Chad.
- 20:14Chad,
- 20:15what's
- 20:15your
- 20:15take?
- 20:15Do
- 20:16you
- 20:16have
- 20:16any
- 20:16other
- 20:16light
- 20:16you'd
- 20:17share
- 20:17on
- 20:17this,
- 20:17given
- 20:17your
- 20:18personal
- 20:18experience
- 20:18in
- 20:19working
- 20:19with
- 20:19retailers
- 20:20across
- 20:20the
- 20:20industry?
- 20:21Yeah,
- 20:21I
- 20:22mean,
- 20:22I'd
- 20:22agree
- 20:22with
- 20:22everything
- 20:22David
- 20:23said
- 20:23in
- 20:23terms
- 20:23of
- 20:24the
- 20:24merits
- 20:24and
- 20:24values
- 20:25and
- 20:25what
- 20:25we've
- 20:26observed
- 20:26and
- 20:26experience
- 20:27of,
- 20:27of
- 20:27in
- 20:28person
- 20:28work.
- 20:28Right.
- 20:29You
- 20:29know,
- 20:30easier
- 20:31to
- 20:31maintain
- 20:31relationships
- 20:32remotely,
- 20:33harder
- 20:33to
- 20:33build
- 20:34new
- 20:34ones,
- 20:35decisions
- 20:35get
- 20:35made
- 20:36faster.
- 20:37And
- 20:38quite
- 20:38frankly,
- 20:38psychologically.
- 20:39Right.
- 20:39People
- 20:40have
- 20:40feelings
- 20:41of
- 20:41Higher
- 20:41collaboration
- 20:42that
- 20:42is
- 20:43less
- 20:43transactional
- 20:43when
- 20:44they're
- 20:44in
- 20:44person.
- 20:45We're
- 20:45generally
- 20:46social
- 20:46creatures,
- 20:47so
- 20:47I
- 20:47would
- 20:47also
- 20:47imagine
- 20:48in
- 20:48person
- 20:48leads
- 20:49to
- 20:49higher
- 20:49engagement,
- 20:50more
- 20:50connection
- 20:51and
- 20:51loyalty
- 20:52to
- 20:52the
- 20:52job
- 20:52and
- 20:53company.
- 20:53Higher
- 20:53satisfaction.
- 20:55Don't
- 20:55have
- 20:55the
- 20:55data,
- 20:55but,
- 20:56you
- 20:56know,
- 20:56as
- 20:56you
- 20:56guys
- 20:57are
- 20:57debating
- 20:58Starbucks
- 20:58versus
- 20:59Target's
- 20:59model
- 20:59and
- 21:00which
- 21:00is
- 21:00better
- 21:00and
- 21:01you
- 21:01know,
- 21:01kind
- 21:01of
- 21:01the
- 21:02practicality
- 21:03of
- 21:03logistics
- 21:04aside,
- 21:05you
- 21:05know,
- 21:05I,
- 21:05I
- 21:06think
- 21:06what
- 21:06I'd
- 21:06add
- 21:06is
- 21:06like
- 21:07corporate
- 21:07cultures
- 21:07are
- 21:08different
- 21:08and
- 21:09policies
- 21:09need
- 21:10to
- 21:10align
- 21:10with
- 21:11the
- 21:11values
- 21:12and
- 21:12cultural
- 21:13norms
- 21:13of
- 21:13that
- 21:14company.
- 21:14Right.
- 21:15They
- 21:15have
- 21:15to
- 21:15balance
- 21:16the
- 21:16productivity
- 21:17with
- 21:17recruitment
- 21:18and
- 21:18retention.
- 21:20It
- 21:20can't
- 21:20be
- 21:21viewed
- 21:21in
- 21:21a
- 21:21vacuum.
- 21:21Right.
- 21:22So
- 21:22how
- 21:22employees
- 21:23are
- 21:23treated
- 21:24and
- 21:24respected
- 21:25and
- 21:25valued
- 21:26in
- 21:26other
- 21:27ways
- 21:27than
- 21:27just
- 21:27office
- 21:28policy.
- 21:29Right.
- 21:29So,
- 21:30you
- 21:30know,
- 21:30maybe
- 21:30an
- 21:31illusion
- 21:31of
- 21:32flexibility
- 21:33when
- 21:33corporate
- 21:33culture
- 21:34is
- 21:34way
- 21:34more
- 21:35restrictive.
- 21:35Right.
- 21:36Can
- 21:36just
- 21:36be
- 21:36lip
- 21:37service.
- 21:37Or
- 21:38if
- 21:38you
- 21:38do
- 21:38have
- 21:39a
- 21:39more
- 21:39restricted
- 21:40mandatory
- 21:40policy,
- 21:41but
- 21:41employees
- 21:42do
- 21:42feel
- 21:43valued
- 21:43and
- 21:43respected,
- 21:44it
- 21:44can
- 21:44work
- 21:45and
- 21:45make
- 21:45sense.
- 21:46So
- 21:46I
- 21:46would
- 21:46just,
- 21:47you
- 21:47know,
- 21:47continue
- 21:47to
- 21:48advise
- 21:49companies
- 21:49to
- 21:50make
- 21:50sure
- 21:50that
- 21:50the
- 21:50policies
- 21:51that
- 21:51they're
- 21:51doing
- 21:52aligns
- 21:53with
- 21:53their
- 21:53overall
- 21:53culture
- 21:54and
- 21:54values.
- 21:55Yeah.
- 21:56The
- 21:56point
- 21:56I'd
- 21:56add
- 21:56on
- 21:57top
- 21:57of
- 21:57that,
- 21:57and
- 21:57I'm
- 21:57not,
- 21:58I've
- 21:58been
- 21:58thinking
- 21:58about
- 21:58this
- 21:58a
- 21:58lot.
- 21:59I'm
- 21:59not
- 21:59sure
- 21:59exactly
- 21:59how
- 22:00to
- 22:00articulate.
- 22:00So
- 22:00you
- 22:00guys
- 22:01will
- 22:01need
- 22:01to
- 22:01give
- 22:01me
- 22:01some
- 22:01space
- 22:01here
- 22:02and
- 22:02maybe
- 22:02even
- 22:02help
- 22:02me
- 22:03out
- 22:03to
- 22:03articulate
- 22:03it.
- 22:04I
- 22:05think
- 22:05in
- 22:05a
- 22:05D.
- 22:05In
- 22:05addition
- 22:06to
- 22:06the
- 22:06culture,
- 22:06there's
- 22:07also
- 22:07the
- 22:07work
- 22:07that
- 22:08is
- 22:08required
- 22:08from
- 22:09the
- 22:09company
- 22:09itself
- 22:10inside
- 22:10of
- 22:10that
- 22:10culture.
- 22:11And
- 22:11so,
- 22:11you
- 22:12know,
- 22:12I
- 22:12look
- 22:12at
- 22:12Target
- 22:13and
- 22:13the
- 22:13commercial
- 22:13team,
- 22:14that's
- 22:14basically
- 22:14the
- 22:15merchant
- 22:15and
- 22:15the
- 22:15inventory
- 22:16planning
- 22:16teams,
- 22:16the
- 22:16planning
- 22:17and
- 22:17allocation
- 22:17teams.
- 22:18And
- 22:18you
- 22:19know,
- 22:19I,
- 22:19as
- 22:19I
- 22:19was
- 22:20stepping
- 22:20back
- 22:20from
- 22:20this
- 22:20story
- 22:21both
- 22:21for
- 22:21Starbucks
- 22:21and
- 22:21Target,
- 22:22I
- 22:22was
- 22:22like,
- 22:22okay,
- 22:22yeah,
- 22:22if
- 22:22your
- 22:23job
- 22:23is
- 22:23to
- 22:23put
- 22:24products
- 22:24in
- 22:25front
- 22:25of
- 22:26customers
- 22:26in
- 22:27physical
- 22:27spaces,
- 22:28it
- 22:28probably
- 22:28is
- 22:29important
- 22:29for
- 22:29you
- 22:29to
- 22:30work
- 22:30together
- 22:31to
- 22:31get
- 22:31into
- 22:32the
- 22:32stores
- 22:32together
- 22:32to
- 22:33understand
- 22:33that,
- 22:33to
- 22:34be
- 22:34in
- 22:34charge
- 22:34of
- 22:34that,
- 22:35to
- 22:35make
- 22:36it
- 22:36work
- 22:36the
- 22:36best
- 22:36way.
- 22:37Because
- 22:37my
- 22:37guess,
- 22:38and
- 22:38from
- 22:38what
- 22:38I'm
- 22:38hearing
- 22:38from
- 22:39a
- 22:39lot
- 22:39of
- 22:39people,
- 22:39and
- 22:39I've
- 22:40been
- 22:40hearing
- 22:40this
- 22:40for
- 22:40the
- 22:40past
- 22:41two
- 22:41or
- 22:41three
- 22:41years,
- 22:41the
- 22:42remote
- 22:42work
- 22:43has
- 22:43been
- 22:43a
- 22:43big
- 22:44reason
- 22:44why
- 22:44we're
- 22:44seeing
- 22:45all
- 22:45these
- 22:45pictures
- 22:45of
- 22:46Targets
- 22:46out
- 22:46of
- 22:47stock
- 22:47shelves
- 22:48throughout
- 22:48social
- 22:48media
- 22:49constantly.
- 22:50And
- 22:50that's
- 22:50because
- 22:50I
- 22:51think
- 22:51these
- 22:51teams
- 22:51are
- 22:51not
- 22:52together
- 22:52working
- 22:53through
- 22:53the
- 22:53issues
- 22:53and
- 22:54not,
- 22:54you
- 22:54know,
- 22:54going
- 22:55down
- 22:55to
- 22:55the
- 22:55store
- 22:56right
- 22:56next
- 22:56door
- 22:56and
- 22:57being
- 22:57like,
- 22:57look,
- 22:57what
- 22:57are
- 22:57we
- 22:58doing
- 22:58about
- 22:58this?
- 22:58You
- 22:59can't
- 22:59get
- 22:59together
- 22:59to
- 23:00solve
- 23:00that
- 23:00problem
- 23:01in
- 23:01a
- 23:01way
- 23:01that's,
- 23:02that's
- 23:02easy
- 23:03and
- 23:03efficient.
- 23:04So
- 23:04I,
- 23:04that's
- 23:05the.
- 23:05Sorry
- 23:06for
- 23:06not
- 23:06articulating
- 23:07that
- 23:07as
- 23:07well
- 23:07as
- 23:07I
- 23:08normally
- 23:08would
- 23:08try
- 23:08to
- 23:08do,
- 23:09but
- 23:09I
- 23:09think
- 23:09there's
- 23:09something
- 23:10to
- 23:10that
- 23:10in
- 23:10terms
- 23:10of
- 23:10the
- 23:11work
- 23:11that
- 23:11has
- 23:11to
- 23:11be
- 23:12done
- 23:12as
- 23:12well.
- 23:13Chris,
- 23:13you
- 23:13bring
- 23:13up
- 23:14a
- 23:14really
- 23:14good
- 23:14point,
- 23:14too.
- 23:14It's
- 23:15like,
- 23:15how
- 23:15is
- 23:15this
- 23:15being
- 23:16measured,
- 23:16too?
- 23:16Like,
- 23:17I,
- 23:17I
- 23:17don't
- 23:17know.
- 23:18Like,
- 23:18are
- 23:18we,
- 23:18or
- 23:19is
- 23:19it
- 23:19just
- 23:19simply,
- 23:20like,
- 23:20productivity
- 23:21that's
- 23:21being
- 23:21measured
- 23:22once
- 23:22people
- 23:22are
- 23:22coming
- 23:23back
- 23:23to
- 23:23work?
- 23:23But,
- 23:23like,
- 23:24are
- 23:24there
- 23:25teams
- 23:25at
- 23:25these,
- 23:26at
- 23:26these
- 23:27eight,
- 23:27these
- 23:27companies
- 23:28who
- 23:28are
- 23:28really
- 23:28investigating,
- 23:29like,
- 23:29what
- 23:30positives
- 23:30are
- 23:30we
- 23:31seeing
- 23:31from
- 23:31this?
- 23:31Like,
- 23:32how
- 23:32do
- 23:32we
- 23:32measure
- 23:33the
- 23:33success
- 23:33of
- 23:34our
- 23:34organizations
- 23:35after
- 23:35being
- 23:35able
- 23:35to
- 23:36do
- 23:36that?
- 23:36Is
- 23:36it
- 23:36just
- 23:37full
- 23:37shelves
- 23:37or,
- 23:38you
- 23:38know,
- 23:38what
- 23:38else
- 23:38are
- 23:39they
- 23:39tracking
- 23:39to
- 23:40make
- 23:40sure
- 23:40that
- 23:40they.
- 23:40This
- 23:40is
- 23:40the
- 23:41right
- 23:41move,
- 23:41too?
- 23:42Well,
- 23:42that's,
- 23:42that's
- 23:42a
- 23:42pretty
- 23:43easy
- 23:43measurable
- 23:44metric.
- 23:45You
- 23:45know,
- 23:45like,
- 23:46do
- 23:46we
- 23:46see
- 23:46in
- 23:46stock
- 23:47improvement
- 23:47once
- 23:48we
- 23:48force
- 23:48the
- 23:48teams
- 23:49back
- 23:49in
- 23:49the
- 23:49office?
- 23:49I
- 23:49mean,
- 23:50that's,
- 23:50that's
- 23:50one.
- 23:51Can
- 23:51you
- 23:51correlate
- 23:51it
- 23:51directly?
- 23:52No.
- 23:52Is
- 23:52it
- 23:53required?
- 23:53Not
- 23:53necessarily,
- 23:54but
- 23:55it
- 23:55probably
- 23:55doesn't
- 23:56hurt.
- 23:56Right.
- 23:57All
- 23:57right,
- 23:57let's
- 23:58move
- 23:58on
- 23:58to
- 23:58headline
- 23:58number
- 23:59three.
- 23:59Tariff
- 24:00driven
- 24:00inflation
- 24:01may
- 24:01now
- 24:01be
- 24:02starting
- 24:02to
- 24:02emerge.
- 24:03According
- 24:03to
- 24:04the
- 24:04Associated
- 24:04Press,
- 24:05inflation
- 24:05rose
- 24:05last
- 24:06month
- 24:06to
- 24:06its
- 24:06highest
- 24:07level
- 24:07since
- 24:07February
- 24:07as
- 24:08President
- 24:08Donald
- 24:08Trump's
- 24:09sweeping
- 24:09tariffs
- 24:10push
- 24:10up
- 24:10the
- 24:10cost
- 24:11of
- 24:11a
- 24:11range
- 24:11of
- 24:11goods,
- 24:12including
- 24:12furniture,
- 24:12clothing,
- 24:13and
- 24:13large
- 24:13appliances.
- 24:14Consumer
- 24:15prices
- 24:15rose
- 24:152.7%
- 24:16in
- 24:17June
- 24:17from
- 24:17a
- 24:17year
- 24:18earlier,
- 24:18the
- 24:18Labor
- 24:19Department
- 24:19said
- 24:20on
- 24:20Tuesday,
- 24:21up
- 24:21from
- 24:22an
- 24:22annual
- 24:22increase
- 24:23of
- 24:232.4%
- 24:24in
- 24:24May.
- 24:24On
- 24:25a
- 24:25monthly
- 24:25basis,
- 24:25prices
- 24:26climbed
- 24:260.3%
- 24:27from
- 24:28May
- 24:28to
- 24:28June
- 24:28after
- 24:28rising
- 24:29just
- 24:290.1%
- 24:30the
- 24:30previous
- 24:31month.
- 24:31Excluding
- 24:32the
- 24:32volatile
- 24:33food
- 24:33and
- 24:33energy
- 24:34categories,
- 24:34core
- 24:35inflation
- 24:35raised
- 24:362.9%
- 24:37in
- 24:37June
- 24:37from
- 24:37a
- 24:37year
- 24:37earlier,
- 24:38up
- 24:38from
- 24:382.98%
- 24:39in
- 24:40May.
- 24:40On
- 24:40a
- 24:41monthly
- 24:41basis,
- 24:41it
- 24:41picked
- 24:42up
- 24:420.2%
- 24:43from
- 24:43May
- 24:43to
- 24:44June.
- 24:44David,
- 24:45I
- 24:45hope
- 24:45you
- 24:45were
- 24:45keeping
- 24:46track
- 24:46of
- 24:46all
- 24:46those
- 24:47percentages
- 24:47as
- 24:48I
- 24:48was
- 24:48reading
- 24:48them.
- 24:49What
- 24:50impact
- 24:51do
- 24:51you
- 24:51predict
- 24:52tariffs
- 24:52will
- 24:53have
- 24:53on
- 24:53retail
- 24:54for
- 24:54this
- 24:54upcoming
- 24:55holiday
- 24:55season?
- 24:57Yeah,
- 24:57so
- 24:58it's
- 24:58a
- 24:58great
- 24:58question.
- 24:58And,
- 24:59and
- 25:00I
- 25:01think
- 25:01the
- 25:01short
- 25:01answer
- 25:02is,
- 25:02don't
- 25:02know
- 25:03yet.
- 25:04We're
- 25:05getting
- 25:05dangerously
- 25:06close.
- 25:06But
- 25:06let's
- 25:06be
- 25:07honest,
- 25:07without
- 25:07getting
- 25:07into
- 25:07the
- 25:07whole
- 25:08political
- 25:08discussion,
- 25:10President
- 25:11Trump's
- 25:11playing
- 25:11a
- 25:12giant
- 25:12game
- 25:12of
- 25:12chicken
- 25:13with
- 25:13the
- 25:13rest
- 25:13of
- 25:13the
- 25:14world.
- 25:14Right.
- 25:15In
- 25:15terms
- 25:16of
- 25:16who's
- 25:17going
- 25:17to
- 25:17blink
- 25:17first,
- 25:19because
- 25:19I
- 25:19think
- 25:20nobody
- 25:20believes
- 25:22that,
- 25:23you
- 25:23know,
- 25:23high
- 25:24tariffs
- 25:24across
- 25:25the
- 25:25world
- 25:25are
- 25:26a
- 25:26good
- 25:26thing.
- 25:27Right.
- 25:27And
- 25:29if
- 25:29there
- 25:29isn't
- 25:30resolution,
- 25:31I
- 25:31think
- 25:31it's
- 25:31going
- 25:31to
- 25:31have
- 25:32an
- 25:32enormous
- 25:32impact
- 25:33on
- 25:34the
- 25:35holiday
- 25:35season,
- 25:37you
- 25:37know,
- 25:37across
- 25:38all
- 25:38categories,
- 25:39whether
- 25:39it's
- 25:39luxury
- 25:40goods,
- 25:40toys,
- 25:42apparel,
- 25:44it
- 25:44really
- 25:44doesn't
- 25:45matter.
- 25:46Everything
- 25:47is
- 25:47going
- 25:48to
- 25:48be
- 25:48affected.
- 25:49And
- 25:51you
- 25:51know,
- 25:51there's
- 25:51a,
- 25:51it's
- 25:52just
- 25:52a
- 25:52share
- 25:52of
- 25:52wallet
- 25:53issue.
- 25:53Right.
- 25:54People
- 25:55have
- 25:55so
- 25:55much
- 25:55money
- 25:55to
- 25:56spend
- 25:56on
- 25:57holiday
- 25:58gifts
- 25:58and
- 25:59family
- 25:59excursions
- 26:00and,
- 26:00and
- 26:00everything
- 26:01along
- 26:01those
- 26:01lines.
- 26:02And,
- 26:03and
- 26:03I
- 26:03think
- 26:03you're
- 26:03going
- 26:03to
- 26:04see
- 26:04a
- 26:04rebalancing
- 26:05of
- 26:05how
- 26:06those
- 26:06dollars
- 26:06get
- 26:07spent
- 26:08to
- 26:09more
- 26:09experiential
- 26:10things
- 26:10as
- 26:11opposed
- 26:11to
- 26:11less
- 26:12material
- 26:12things
- 26:13if
- 26:14they
- 26:14still
- 26:14end
- 26:14up
- 26:15being
- 26:15kind
- 26:16of
- 26:1620,
- 26:1630,
- 26:1740%
- 26:17more
- 26:18expensive.
- 26:20But
- 26:21nobody
- 26:22could
- 26:23tell
- 26:23you
- 26:23right
- 26:23now
- 26:23with
- 26:23any
- 26:24certainty
- 26:25what
- 26:25the
- 26:25tariffs
- 26:26are
- 26:26going
- 26:26to
- 26:26be
- 26:27when
- 26:27we
- 26:27get
- 26:27into
- 26:27the
- 26:27heart
- 26:28of
- 26:28the
- 26:28holiday
- 26:28season.
- 26:30And
- 26:30anybody
- 26:31that
- 26:31says
- 26:31they
- 26:31can
- 26:32is,
- 26:32is,
- 26:33you
- 26:33know,
- 26:33either
- 26:33lying
- 26:34or
- 26:34hopeless,
- 26:35hopelessly
- 26:36optimistic.
- 26:37Right.
- 26:37Or,
- 26:38you
- 26:38know,
- 26:38and
- 26:38who
- 26:39knows
- 26:39what
- 26:39products
- 26:39will
- 26:40be
- 26:40on
- 26:40shelves.
- 26:40Chris,
- 26:40you
- 26:40were
- 26:41just
- 26:41talking
- 26:41about
- 26:41this
- 26:41in
- 26:41the
- 26:42last
- 26:42headline,
- 26:42like
- 26:42we're
- 26:43already
- 26:43seeing
- 26:43out
- 26:44of
- 26:44stocks
- 26:44at
- 26:45Target
- 26:45and
- 26:45other
- 26:46places.
- 26:46What
- 26:47do
- 26:47you
- 26:47think
- 26:48as
- 26:48a
- 26:48former
- 26:48merchant
- 26:49in
- 26:49particular,
- 26:50like,
- 26:50what
- 26:50do
- 26:50you
- 26:50think
- 26:50we're
- 26:51going
- 26:51to
- 26:51see
- 26:51once
- 26:51we
- 26:52head
- 26:52into
- 26:52the
- 26:52holiday
- 26:52season
- 26:53as
- 26:53a
- 26:53result
- 26:53of
- 26:54this?
- 26:54Yeah,
- 26:55I
- 26:55agree
- 26:55with
- 26:55David.
- 26:56Like,
- 26:56we
- 26:56don't
- 26:56know
- 26:56what
- 26:56tariffs
- 26:57will
- 26:57be
- 26:57in
- 26:57place
- 26:58during
- 26:58the
- 26:58holiday
- 26:58season,
- 26:59but
- 26:59I
- 26:59do
- 26:59think
- 26:59there
- 26:59are
- 27:00some,
- 27:00you
- 27:01know,
- 27:01things
- 27:01that
- 27:01we
- 27:01can
- 27:01potentially
- 27:02bet
- 27:02on.
- 27:02And
- 27:03everyone
- 27:03knows
- 27:03I'm
- 27:03on
- 27:03this
- 27:03show,
- 27:04knows
- 27:04I'm
- 27:04a
- 27:04betting
- 27:04man
- 27:04if
- 27:05you
- 27:05look
- 27:05at
- 27:05my
- 27:05Kentucky
- 27:06Derby
- 27:06track
- 27:06record.
- 27:07But,
- 27:07you
- 27:08know,
- 27:08I
- 27:08think
- 27:08if
- 27:08I
- 27:08was
- 27:08betting
- 27:09and
- 27:09looking
- 27:09at
- 27:09what's
- 27:09going
- 27:10to
- 27:10happen,
- 27:10I
- 27:10think
- 27:10there's,
- 27:10there's
- 27:11two
- 27:11things
- 27:11I'm,
- 27:12I'm
- 27:12pretty
- 27:12confident
- 27:13about.
- 27:13I
- 27:13think,
- 27:13one,
- 27:14I
- 27:14think
- 27:14this
- 27:15will
- 27:15be
- 27:15the
- 27:15least
- 27:15well
- 27:16stocked
- 27:17shelves
- 27:17are
- 27:18across
- 27:18all
- 27:19of
- 27:19retail
- 27:19that
- 27:19we've
- 27:20seen
- 27:20for
- 27:20a
- 27:20long
- 27:20time.
- 27:21And
- 27:21so,
- 27:21and
- 27:22so
- 27:22that
- 27:22then
- 27:22therefore
- 27:23means
- 27:24the
- 27:25proclivity
- 27:25we've
- 27:26seen
- 27:26for
- 27:26consumer
- 27:27spending
- 27:27to
- 27:27get
- 27:27pushed
- 27:28up
- 27:28into
- 27:28October
- 27:29by
- 27:29way
- 27:29of
- 27:30Prime
- 27:30Day,
- 27:30which
- 27:30kicks
- 27:31it
- 27:31off,
- 27:31is
- 27:31going
- 27:32to
- 27:32happen
- 27:32even
- 27:32more
- 27:33this
- 27:33year
- 27:33because
- 27:33people
- 27:34are
- 27:34going
- 27:34to
- 27:34need
- 27:34to
- 27:34get
- 27:35in
- 27:35there
- 27:35and
- 27:35get
- 27:35what
- 27:36they
- 27:36can
- 27:36when
- 27:36they
- 27:37can
- 27:37get
- 27:37it
- 27:38for
- 27:38those
- 27:38gifts
- 27:38and
- 27:39for
- 27:39the
- 27:39holidays.
- 27:39So
- 27:40those
- 27:40are
- 27:40the
- 27:40two
- 27:40things
- 27:41I
- 27:41would
- 27:41bet
- 27:41on.
- 27:41It's
- 27:42not
- 27:42going
- 27:42to
- 27:42be
- 27:42great
- 27:43stock
- 27:43position
- 27:43because
- 27:43people
- 27:44are
- 27:44probably
- 27:44waiting
- 27:44to
- 27:45decide
- 27:45where
- 27:45to
- 27:45place
- 27:45their
- 27:46bets,
- 27:46how
- 27:46much
- 27:46they're
- 27:46going
- 27:46to
- 27:47place.
- 27:47They
- 27:47just
- 27:47don't
- 27:47know
- 27:48yet.
- 27:48At
- 27:48least
- 27:48that's
- 27:48what
- 27:49I'm
- 27:49surmising.
- 27:49But
- 27:49you
- 27:50guys,
- 27:50A
- 27:50and
- 27:50M
- 27:51group
- 27:51can
- 27:51probably
- 27:51answer
- 27:51that
- 27:52better
- 27:52than
- 27:52I
- 27:52can.
- 27:52But
- 27:53yeah,
- 27:53I
- 27:53think
- 27:53you're
- 27:53going
- 27:53to
- 27:53see
- 27:53people
- 27:54trying
- 27:54to
- 27:54Grab
- 27:54things
- 27:54as
- 27:55quickly
- 27:55as
- 27:55they
- 27:55can
- 27:55on
- 27:56deals
- 27:56early
- 27:56in
- 27:56the
- 27:56season
- 27:56too.
- 27:57Yeah,
- 27:58and
- 27:58I'm
- 27:58curious
- 27:58too,
- 27:59you
- 27:59know
- 27:59Chad,
- 28:00we'll
- 28:00go
- 28:00to
- 28:00you
- 28:00next.
- 28:01But
- 28:01I
- 28:01also
- 28:02wonder
- 28:02like
- 28:02the
- 28:02mass
- 28:03retailers
- 28:03that
- 28:04we're
- 28:04talking
- 28:04about,
- 28:04the
- 28:04Walmarts,
- 28:05the
- 28:05targets,
- 28:06you
- 28:06know,
- 28:06the,
- 28:07these
- 28:07guys
- 28:07are
- 28:08prepared
- 28:09more
- 28:09or
- 28:09have
- 28:10the
- 28:10ability
- 28:10to
- 28:10be
- 28:11more
- 28:11agile
- 28:11when
- 28:12it
- 28:12comes
- 28:12to
- 28:12these
- 28:12types
- 28:12of
- 28:13things.
- 28:13I'm
- 28:13wondering
- 28:14what
- 28:14the
- 28:14small,
- 28:14medium
- 28:15sized
- 28:15businesses
- 28:15are
- 28:16going
- 28:16to
- 28:16do
- 28:16because
- 28:16they
- 28:16cannot
- 28:17tolerate
- 28:18the
- 28:18flux,
- 28:19the
- 28:19constant
- 28:19fluctuation.
- 28:21And
- 28:21I
- 28:21think
- 28:22that
- 28:22also
- 28:23impacts,
- 28:23you
- 28:24know,
- 28:24when
- 28:24it
- 28:24comes
- 28:24to
- 28:25gift
- 28:25giving
- 28:25and
- 28:25holiday
- 28:26times
- 28:26of
- 28:27year.
- 28:27You
- 28:27know,
- 28:27are
- 28:28we
- 28:28in
- 28:28the
- 28:28sea
- 28:28of
- 28:29sameness
- 28:29where
- 28:29it's
- 28:29like
- 28:30your
- 28:30options
- 28:30are
- 28:30whatever
- 28:31Target
- 28:31and
- 28:31Walmart
- 28:32and
- 28:32Amazon
- 28:32still
- 28:33have
- 28:33left
- 28:33in
- 28:33stock
- 28:34and
- 28:34that's
- 28:34what
- 28:34you're
- 28:35going
- 28:35to
- 28:35get?
- 28:35There's
- 28:36no,
- 28:36there's,
- 28:36you
- 28:36know,
- 28:36we
- 28:37had
- 28:37Chris
- 28:37and
- 28:37Sevilla
- 28:38on
- 28:38the
- 28:38show
- 28:38not
- 28:38too
- 28:38long
- 28:38ago
- 28:39talking
- 28:39about
- 28:39how
- 28:39it's
- 28:40the
- 28:40sea
- 28:40of
- 28:40sameness.
- 28:41We're
- 28:41going
- 28:41to
- 28:41see,
- 28:41you
- 28:42know,
- 28:42all,
- 28:42all
- 28:43beige
- 28:43goods.
- 28:44We're
- 28:44not
- 28:44going
- 28:44to
- 28:44see
- 28:44the,
- 28:45the
- 28:45like
- 28:45highlight
- 28:46pop
- 28:46of
- 28:46color
- 28:46in
- 28:47apparel
- 28:47or
- 28:47accessories
- 28:48that
- 28:49used
- 28:49to
- 28:49be
- 28:49that
- 28:49intriguing
- 28:50and
- 28:50fun,
- 28:50more
- 28:51personal
- 28:51kind
- 28:52of
- 28:52gift.
- 28:53So
- 28:53I,
- 28:53I'm
- 28:53curious
- 28:54Chad,
- 28:54like
- 28:54what
- 28:55do
- 28:55you
- 28:55think
- 28:56shoppers
- 28:57are
- 28:57going
- 28:57to
- 28:57see?
- 28:58Are
- 28:58they
- 28:58going
- 28:58to
- 28:58go
- 28:59the
- 28:59way
- 28:59of
- 28:59what
- 28:59David's
- 29:00saying
- 29:00where
- 29:00you
- 29:01know,
- 29:01they're
- 29:02just
- 29:02going
- 29:02to
- 29:02have
- 29:02to
- 29:02cross
- 29:03their
- 29:03fingers
- 29:03and
- 29:03hope
- 29:03that
- 29:04they
- 29:04can
- 29:04get
- 29:04the
- 29:04best
- 29:05thing
- 29:05possible
- 29:06or
- 29:07are
- 29:07there
- 29:07things
- 29:07that
- 29:08your
- 29:08clients
- 29:09or
- 29:09that
- 29:09other
- 29:09retailers
- 29:10and
- 29:10brands
- 29:10can
- 29:10be
- 29:10doing
- 29:11now
- 29:11to
- 29:11kind
- 29:11of
- 29:11help
- 29:12still
- 29:12give
- 29:13people
- 29:13that
- 29:13thing
- 29:14to
- 29:14shop
- 29:14for
- 29:14that
- 29:15unique
- 29:15gift?
- 29:16Yeah,
- 29:18really,
- 29:19really
- 29:19great
- 29:19avenues
- 29:20that,
- 29:20that
- 29:21you
- 29:21guys
- 29:21have
- 29:21laid
- 29:22out.
- 29:22So
- 29:23if
- 29:23I
- 29:23first
- 29:23answer
- 29:24from
- 29:24kind
- 29:24of
- 29:24the
- 29:24advisory
- 29:25standpoint
- 29:26and
- 29:26then
- 29:26maybe
- 29:26the
- 29:26prognostication
- 29:28standpoint,
- 29:29listen
- 29:29with,
- 29:29with
- 29:30respect
- 29:30to
- 29:30tariffs
- 29:31and,
- 29:32and
- 29:32actually
- 29:33predating
- 29:33that
- 29:34to
- 29:34the
- 29:34last
- 29:34round
- 29:35of,
- 29:35of
- 29:35hyperinflation,
- 29:36what,
- 29:36what
- 29:37we're
- 29:37advising
- 29:37our
- 29:38clients
- 29:38is
- 29:38first
- 29:41minimize
- 29:41the
- 29:41impact
- 29:42as
- 29:42much
- 29:42as
- 29:42possible.
- 29:42Right.
- 29:43Leave
- 29:43no
- 29:44stone
- 29:44unturned.
- 29:45When
- 29:45it
- 29:45comes
- 29:45to
- 29:45cost
- 29:46reduction.
- 29:46You
- 29:46have
- 29:47to
- 29:47approach
- 29:47it
- 29:47there
- 29:48first
- 29:49before
- 29:49even
- 29:50testing
- 29:51how
- 29:51much
- 29:51is
- 29:52too
- 29:52much
- 29:52for
- 29:52the
- 29:52consumer
- 29:53to
- 29:53bear
- 29:53in
- 29:53pricing.
- 29:54Like
- 29:54a
- 29:54hard
- 29:54look
- 29:55of
- 29:56costs
- 29:56across
- 29:57the
- 29:57board,
- 29:57not
- 29:57just
- 29:58in
- 29:58cogs
- 29:59is,
- 29:59is
- 29:59mandatory
- 30:00but
- 30:00then
- 30:01as
- 30:01far
- 30:01as
- 30:01pricing
- 30:03and
- 30:03those
- 30:03that
- 30:03will
- 30:03be
- 30:04more
- 30:04successful
- 30:04in
- 30:05that
- 30:05then
- 30:05have
- 30:05the,
- 30:06the
- 30:06ability
- 30:06to,
- 30:07to
- 30:07have
- 30:07more
- 30:07flexibility
- 30:08to
- 30:08your
- 30:08point
- 30:08and
- 30:09you
- 30:09know,
- 30:09when
- 30:10it
- 30:10comes
- 30:10to
- 30:10pricing
- 30:10like
- 30:11especially
- 30:11at
- 30:12this
- 30:12stage,
- 30:12it
- 30:12has
- 30:12to
- 30:12be
- 30:13precise.
- 30:13Right.
- 30:14Looking
- 30:14at
- 30:15consumer
- 30:15price
- 30:16elasticities
- 30:16buy
- 30:17skew
- 30:18being
- 30:18selective
- 30:19on
- 30:19where
- 30:20your
- 30:20hikes
- 30:20Versus
- 30:21holds
- 30:21are
- 30:23blanket
- 30:23moves
- 30:24are
- 30:24going
- 30:24to
- 30:24be
- 30:24tough
- 30:25to
- 30:25do
- 30:25again
- 30:25more
- 30:26broadly
- 30:26or
- 30:27people
- 30:27are
- 30:27going
- 30:27to
- 30:27find
- 30:27themselves
- 30:28out
- 30:28of
- 30:28the
- 30:28market.
- 30:28Right.
- 30:29I
- 30:30mean,
- 30:30as
- 30:30far
- 30:31as
- 30:31going
- 30:31into
- 30:31the
- 30:31back
- 30:31part
- 30:32of
- 30:32the
- 30:32year
- 30:32here,
- 30:32I
- 30:33mean,
- 30:33I
- 30:33agree.
- 30:33Listen,
- 30:34we
- 30:34can't
- 30:35predict
- 30:35exactly
- 30:36where
- 30:36things
- 30:36are
- 30:36going
- 30:36to
- 30:37hit
- 30:37and
- 30:37how.
- 30:38I
- 30:38think
- 30:38we
- 30:38are
- 30:38going
- 30:39to
- 30:39continue
- 30:39to
- 30:39see
- 30:39upward
- 30:40movement
- 30:40in
- 30:41kind
- 30:41of
- 30:41the
- 30:41staples
- 30:41and
- 30:42essentials
- 30:42categories.
- 30:43So.
- 30:43Okay,
- 30:44grocery,
- 30:45personal
- 30:45care,
- 30:46pet,
- 30:47you
- 30:47know,
- 30:47and
- 30:48private
- 30:48labels,
- 30:49not
- 30:49exempt
- 30:49from
- 30:49these.
- 30:50So
- 30:50I
- 30:50think
- 30:50we'll,
- 30:51we'll
- 30:51likely
- 30:51see
- 30:52them
- 30:52move
- 30:53together.
- 30:53And
- 30:54where
- 30:54you
- 30:55may
- 30:55see
- 30:55more
- 30:55holds,
- 30:56especially
- 30:57for
- 30:57holiday
- 30:57season,
- 30:58here
- 30:58is
- 30:58in
- 30:59your
- 30:59more
- 31:00traditional
- 31:01gift
- 31:01giving
- 31:02discretionary
- 31:03spend
- 31:03areas
- 31:03like
- 31:04apparel
- 31:04and
- 31:05it'll
- 31:05be
- 31:05tough
- 31:06but,
- 31:06but
- 31:06electronics,
- 31:07right.
- 31:07They're
- 31:07too
- 31:08important
- 31:08for
- 31:08the
- 31:08season.
- 31:10And
- 31:10I
- 31:10love
- 31:10what
- 31:10David
- 31:11said.
- 31:11We've
- 31:11already
- 31:12seen
- 31:12shifting
- 31:13last
- 31:13year
- 31:13toward
- 31:14experiences
- 31:16versus
- 31:16goods
- 31:17on
- 31:17holiday
- 31:18gift
- 31:18giving.
- 31:20But
- 31:20I
- 31:20also
- 31:20agree,
- 31:21I
- 31:21mean
- 31:21I,
- 31:21I
- 31:22think
- 31:22it's
- 31:22important
- 31:22that
- 31:22where
- 31:23prices
- 31:23do
- 31:24rise,
- 31:24I
- 31:25expect
- 31:26significantly
- 31:27lower
- 31:27inventory
- 31:28positions
- 31:29for
- 31:29those
- 31:29items
- 31:29at
- 31:30holiday.
- 31:30Right.
- 31:30I
- 31:30think
- 31:31retailers
- 31:31will
- 31:31be
- 31:31more
- 31:32content
- 31:33to
- 31:33sell
- 31:33out,
- 31:35you
- 31:35know,
- 31:35than
- 31:35be
- 31:35left
- 31:36with
- 31:36tremendously
- 31:37expensive
- 31:37inventory
- 31:38piles.
- 31:38And
- 31:39so,
- 31:39you
- 31:39know,
- 31:39it'll
- 31:40be
- 31:40those
- 31:40that
- 31:40can
- 31:41manage
- 31:42the
- 31:42SKU
- 31:42balance
- 31:43with
- 31:43how
- 31:43they're
- 31:44able
- 31:44to
- 31:44optimize
- 31:45cost
- 31:46and,
- 31:47you
- 31:47know,
- 31:48pointed
- 31:49pricing
- 31:50actions
- 31:51relative
- 31:52to
- 31:52inventory
- 31:52for
- 31:53the
- 31:53season.
- 31:53Man,
- 31:54it's
- 31:54a
- 31:54tricky,
- 31:54it's
- 31:55a
- 31:55tricky,
- 31:55tricky
- 31:55balance.
- 31:56Yeah,
- 31:57well
- 31:57said.
- 31:57I
- 31:58don't,
- 31:59I
- 31:59don't
- 31:59miss
- 31:59being
- 32:00in
- 32:00those
- 32:00rooms
- 32:00making
- 32:01those
- 32:01decisions
- 32:01one
- 32:01bit
- 32:02right
- 32:02now,
- 32:02especially
- 32:03during,
- 32:03with
- 32:03this
- 32:03climate.
- 32:04All
- 32:04right,
- 32:04well,
- 32:04let's
- 32:04bring
- 32:05Danele
- 32:05onto
- 32:06the
- 32:06show
- 32:06to
- 32:06announce
- 32:07July's
- 32:07Retail
- 32:08Tech
- 32:08Startup
- 32:09of
- 32:09the
- 32:09Month.
- 32:10Foreign
- 32:12let's
- 32:12give
- 32:12a
- 32:13big
- 32:13Omni
- 32:13Talk
- 32:14welcome
- 32:14back
- 32:14to
- 32:14AWS's
- 32:15Danele
- 32:16Stropa.
- 32:17Danielle
- 32:17is
- 32:17the
- 32:17worldwide
- 32:18technical
- 32:18lead
- 32:18for
- 32:19AWS
- 32:19Partners
- 32:20in
- 32:20Retail
- 32:20at
- 32:20Amazon
- 32:21Web
- 32:21Services,
- 32:22where
- 32:22he
- 32:22drives
- 32:23the
- 32:23technical
- 32:23strategy
- 32:24for
- 32:24AWS
- 32:25Partners
- 32:25in
- 32:25Digital
- 32:26Commerce,
- 32:26Customer
- 32:27Engagement
- 32:27and
- 32:27Generative
- 32:28AI.
- 32:29Danella,
- 32:30it
- 32:30is
- 32:30hard
- 32:30to
- 32:30believe
- 32:30that
- 32:31it
- 32:31has
- 32:31already
- 32:31been
- 32:31one
- 32:32month
- 32:32since
- 32:32we
- 32:32handed
- 32:32out
- 32:33our
- 32:33first
- 32:33Retail
- 32:33Startup
- 32:34of
- 32:34the
- 32:34Month
- 32:34award.
- 32:35But
- 32:35that
- 32:36was
- 32:36June.
- 32:37Now
- 32:37it's
- 32:37July.
- 32:38So
- 32:38who
- 32:38is
- 32:39this
- 32:39month's
- 32:39Retail
- 32:40Tech
- 32:40Startup
- 32:41of
- 32:41the
- 32:41Month?
- 32:42This
- 32:42month
- 32:43peak
- 32:43is
- 32:44Braia
- 32:44AI
- 32:45and
- 32:45I'm
- 32:46really
- 32:46excited
- 32:46to
- 32:46share
- 32:47what
- 32:47they're
- 32:48doing
- 32:48in
- 32:48the
- 32:48industry
- 32:49and
- 32:49how
- 32:49they
- 32:50are
- 32:50revolutionizing
- 32:53content
- 32:53creation
- 32:54for
- 32:54brands.
- 32:55So
- 32:55Bria
- 32:56B
- 32:56R
- 32:56I
- 32:57AI.
- 32:59Correct.
- 32:59Yeah,
- 33:00Bria
- 33:00AI.
- 33:01What
- 33:02do
- 33:02they
- 33:02do?
- 33:03Why
- 33:03is
- 33:03it
- 33:03so
- 33:03important
- 33:03in
- 33:04your
- 33:04mind
- 33:04and
- 33:04what
- 33:05kind
- 33:05of
- 33:05sets
- 33:05them
- 33:05apart
- 33:06from
- 33:06other
- 33:06players
- 33:06in
- 33:07the
- 33:07space?
- 33:09So
- 33:09Priya
- 33:10is
- 33:10a
- 33:11visual
- 33:11Generative
- 33:12AI
- 33:12platform.
- 33:14However,
- 33:15they
- 33:15are
- 33:15not
- 33:15just
- 33:16another
- 33:17text
- 33:18image
- 33:18generator.
- 33:19Right.
- 33:19We've
- 33:20seen
- 33:20many
- 33:20of
- 33:21those.
- 33:22They
- 33:23built
- 33:23what
- 33:23they
- 33:24called
- 33:25build
- 33:25their
- 33:26first
- 33:26platform
- 33:27and
- 33:27that
- 33:28really
- 33:28focuses
- 33:29on
- 33:29three
- 33:30key
- 33:30aspects,
- 33:31three
- 33:31key
- 33:31things.
- 33:32The
- 33:32first
- 33:33one
- 33:33is
- 33:34bringing
- 33:34commercial
- 33:35value
- 33:36to
- 33:36their
- 33:36customer,
- 33:37so
- 33:37helping
- 33:38businesses
- 33:39creating
- 33:40on
- 33:40brand
- 33:41content
- 33:41that
- 33:42actually
- 33:42drives
- 33:43results.
- 33:45The
- 33:45second
- 33:46one
- 33:46is
- 33:46ease
- 33:47of
- 33:47integration.
- 33:48So
- 33:48their
- 33:48technology
- 33:49is
- 33:49available
- 33:50in
- 33:51different
- 33:52or
- 33:52is
- 33:52accessible
- 33:53through
- 33:53different
- 33:54mechanisms
- 33:55and
- 33:55that
- 33:56can
- 33:56plug
- 33:56right
- 33:56into
- 33:58existing
- 33:58workflows.
- 33:59So
- 33:59ease
- 34:00of
- 34:00adoption
- 34:00as
- 34:00well.
- 34:02The
- 34:02last
- 34:03one,
- 34:03which
- 34:03I
- 34:03think
- 34:04it's
- 34:04huge
- 34:05for
- 34:05enterprises,
- 34:06is
- 34:07really
- 34:07the
- 34:07fact
- 34:07that
- 34:09the
- 34:09content
- 34:10that
- 34:11Praia
- 34:11creates
- 34:12is
- 34:13fully
- 34:13compliant,
- 34:14it's
- 34:14safe
- 34:15to
- 34:15use.
- 34:16Their
- 34:16model
- 34:16is
- 34:17trained
- 34:17on
- 34:18properly
- 34:18licensed
- 34:19data
- 34:20and
- 34:20commercial
- 34:21data.
- 34:22So
- 34:22that's
- 34:23a
- 34:23huge
- 34:23aspect
- 34:24for
- 34:25enterprises.
- 34:27One
- 34:28thing
- 34:28that
- 34:28I
- 34:29think
- 34:29really
- 34:29sets
- 34:30Priya
- 34:31apart
- 34:31from
- 34:31the
- 34:32rest
- 34:32is
- 34:33the
- 34:33ability
- 34:34to
- 34:34maintain
- 34:35brand
- 34:36integrity.
- 34:37They
- 34:37have
- 34:38a
- 34:38feature
- 34:38called
- 34:39tailored
- 34:40generation
- 34:40where
- 34:41basically
- 34:41customers
- 34:42brands
- 34:43can
- 34:44take
- 34:44Praia's
- 34:44model,
- 34:45they
- 34:45can
- 34:47fine
- 34:47tune
- 34:47it,
- 34:48adapt
- 34:48it
- 34:48so
- 34:49that
- 34:49it
- 34:50creates
- 34:51content
- 34:52specific
- 34:53for
- 34:53a
- 34:54brand
- 34:54for
- 34:55a
- 34:55product.
- 34:57So
- 34:57they're
- 34:57not
- 34:57just
- 34:58say
- 34:59messing
- 34:59around
- 35:00with
- 35:00the
- 35:01actual
- 35:01products,
- 35:02they
- 35:02place
- 35:03the
- 35:03actual
- 35:03products
- 35:04in
- 35:04different
- 35:04contexts,
- 35:05in
- 35:05different
- 35:05scenarios
- 35:06with
- 35:07proper
- 35:07lightning
- 35:08and
- 35:08shadows
- 35:09maintaining
- 35:10the
- 35:10proportions.
- 35:11So
- 35:12it's
- 35:12really
- 35:12like
- 35:13having
- 35:13a
- 35:13professional
- 35:14studio
- 35:15at
- 35:15your
- 35:15fingertips,
- 35:16just
- 35:17more
- 35:17scalable
- 35:17and
- 35:18faster.
- 35:20Danielle,
- 35:21for
- 35:21an
- 35:21example
- 35:22with
- 35:22this
- 35:22might
- 35:22be
- 35:23product
- 35:23images,
- 35:24might
- 35:24be
- 35:25different
- 35:26ads
- 35:26that
- 35:26you're
- 35:27creating
- 35:27for
- 35:27retail.
- 35:28Retail
- 35:28media,
- 35:28is
- 35:28there
- 35:28any
- 35:29other
- 35:29example
- 35:29of
- 35:30this
- 35:30that
- 35:30you
- 35:30could
- 35:30provide?
- 35:33Yeah,
- 35:33I
- 35:33mean
- 35:33oriented
- 35:34media
- 35:35is,
- 35:35is
- 35:35definitely
- 35:36one
- 35:36of
- 35:36the,
- 35:37one
- 35:37of
- 35:37the
- 35:37use
- 35:37cases,
- 35:39social
- 35:39media
- 35:40campaigns
- 35:40and
- 35:41any
- 35:41kind
- 35:41of
- 35:42communication
- 35:43or
- 35:44customer
- 35:44engagement
- 35:45that
- 35:46brands
- 35:46are
- 35:46doing.
- 35:48But
- 35:48also
- 35:50the,
- 35:50the
- 35:51products,
- 35:51the
- 35:52product
- 35:52detail
- 35:52pages.
- 35:53Right.
- 35:53So
- 35:54that's
- 35:55something
- 35:55where
- 35:56it's
- 35:56often
- 35:56the
- 35:57case
- 35:57where
- 35:57you
- 35:57see
- 35:58products
- 35:58in
- 35:59a
- 35:59lifestyle
- 36:00scenario
- 36:01so
- 36:01it
- 36:01can
- 36:01really
- 36:02relate
- 36:02with
- 36:03users
- 36:04on
- 36:04a
- 36:04more
- 36:04personal
- 36:05level.
- 36:07Danielle,
- 36:08let's
- 36:08get
- 36:08you
- 36:08out
- 36:08of
- 36:08here
- 36:08on
- 36:08this.
- 36:10What
- 36:10are
- 36:10the
- 36:10long
- 36:10term
- 36:11implications
- 36:11of
- 36:12AI
- 36:13image
- 36:13generation
- 36:14when
- 36:15you
- 36:15think
- 36:15about
- 36:15it
- 36:15broadly
- 36:15across
- 36:16the
- 36:16industry,
- 36:16for
- 36:17the
- 36:17retail
- 36:17executives
- 36:18that
- 36:18are
- 36:18listening,
- 36:19what
- 36:19do
- 36:20they
- 36:20need
- 36:20to
- 36:20know
- 36:20in
- 36:20terms
- 36:20of
- 36:21why
- 36:21this
- 36:21is
- 36:21an
- 36:21important
- 36:21topic
- 36:22and
- 36:22how
- 36:22things
- 36:22are
- 36:22going
- 36:23to
- 36:23change
- 36:23in
- 36:23this
- 36:23direction?
- 36:24Content
- 36:25creation,
- 36:25content
- 36:26generation
- 36:27is
- 36:28time
- 36:28consuming,
- 36:29it's
- 36:29expensive
- 36:30when
- 36:30you
- 36:30need
- 36:31to
- 36:31do
- 36:31it
- 36:31at
- 36:31scale
- 36:32for
- 36:32thousands
- 36:33of
- 36:33products
- 36:34and
- 36:35possibly
- 36:36even
- 36:36multiple
- 36:36times
- 36:37a
- 36:37year
- 36:37when
- 36:37you
- 36:37have
- 36:38different
- 36:38collections,
- 36:40different
- 36:40seasons.
- 36:42Here
- 36:42we
- 36:43are
- 36:43talking
- 36:43about
- 36:44reducing
- 36:45dramatically
- 36:46the
- 36:46cost
- 36:46of
- 36:47creating
- 36:47this
- 36:47type
- 36:48of
- 36:48content,
- 36:49achieving
- 36:51faster
- 36:51time
- 36:51to
- 36:52market
- 36:53and
- 36:53the
- 36:54ability
- 36:54to
- 36:54create
- 36:55personalized
- 36:56content
- 36:57at
- 36:57scale,
- 36:58all
- 36:59while
- 36:59maintaining
- 37:00that
- 37:00brand
- 37:01consistency.
- 37:02Imagine
- 37:03being
- 37:03able
- 37:03to
- 37:03create
- 37:04thousands
- 37:05of
- 37:05product
- 37:06images
- 37:06for
- 37:07an
- 37:07e
- 37:07commerce
- 37:08store
- 37:08in
- 37:09minutes
- 37:09instead
- 37:09of
- 37:10weeks,
- 37:11or
- 37:11being
- 37:11able
- 37:12to
- 37:12run
- 37:13localized
- 37:14social
- 37:14media
- 37:15campaigns
- 37:17across
- 37:17different
- 37:17markets
- 37:19without
- 37:19incurring
- 37:20into
- 37:21huge
- 37:21production
- 37:22cost.
- 37:24So
- 37:24I
- 37:24think
- 37:25what
- 37:25Brea
- 37:25is
- 37:25doing
- 37:26here
- 37:26is
- 37:26really
- 37:27addressing
- 37:28a
- 37:28key
- 37:28challenge
- 37:29in
- 37:30the
- 37:30industry.
- 37:30It's
- 37:31not
- 37:31just
- 37:31a
- 37:31cool
- 37:33technology
- 37:33that
- 37:34they
- 37:34have
- 37:34built.
- 37:36It's
- 37:36a
- 37:36practical
- 37:37solution
- 37:37that
- 37:38can
- 37:38easily
- 37:39be
- 37:39integrated
- 37:39into
- 37:40existing
- 37:41system,
- 37:42again
- 37:42which
- 37:43is
- 37:43crucial
- 37:43for
- 37:44large
- 37:44scale
- 37:45adoption
- 37:46and
- 37:47the
- 37:47focus
- 37:47on
- 37:49commercial
- 37:49value.
- 37:50Brand
- 37:51integrity
- 37:52is
- 37:52something
- 37:52that
- 37:53is
- 37:53key
- 37:53for
- 37:54enterprises
- 37:55and
- 37:55for
- 37:55that
- 37:56commercial
- 37:57use.
- 37:57So
- 37:57I
- 37:57think
- 37:58Bria
- 37:58is
- 37:59really
- 37:59one
- 38:00of
- 38:01those
- 38:01startups
- 38:02that
- 38:02is
- 38:02worth
- 38:03keeping
- 38:03an
- 38:03eye
- 38:03on
- 38:04in
- 38:04this
- 38:04retail
- 38:05tech
- 38:05space.
- 38:07Well,
- 38:07you
- 38:07heard
- 38:08it
- 38:08here
- 38:08first
- 38:08folks.
- 38:08Bria
- 38:09AI
- 38:09put
- 38:10it
- 38:10on
- 38:10your
- 38:10radar
- 38:10screen.
- 38:11Thanks,
- 38:11Danielle.
- 38:12Thank
- 38:12you.
- 38:16Okay,
- 38:16headline
- 38:17number
- 38:17four
- 38:17Supermarkets
- 38:18appear
- 38:18to
- 38:18be
- 38:18losing
- 38:19ground
- 38:19with
- 38:19younger
- 38:20shoppers,
- 38:20according
- 38:21to
- 38:21Grocery
- 38:21Dive.
- 38:22Traditional
- 38:23supermarkets
- 38:23are
- 38:23falling
- 38:24out
- 38:24of
- 38:24favor
- 38:24with
- 38:25younger
- 38:25generations,
- 38:26with
- 38:26people
- 38:27in
- 38:27those
- 38:27cohorts
- 38:28increasingly
- 38:28turning
- 38:29to
- 38:29discount
- 38:29retailers
- 38:30to
- 38:30buy
- 38:30groceries,
- 38:31according
- 38:31to
- 38:31survey
- 38:32data
- 38:32published
- 38:33Tuesday
- 38:33by
- 38:33the
- 38:33feedback
- 38:34group
- 38:35Gen
- 38:35Zers.
- 38:35Millennials
- 38:36and
- 38:36Gen
- 38:36Xers.
- 38:37Yes,
- 38:37shout
- 38:38out
- 38:38to
- 38:38all
- 38:38those
- 38:38Gen
- 38:38Xers
- 38:39out
- 38:39there
- 38:40are
- 38:40most
- 38:40partial
- 38:40to
- 38:40Walmart,
- 38:41with
- 38:41more
- 38:41than
- 38:42a
- 38:42fifth
- 38:42of
- 38:43people
- 38:43in
- 38:43each
- 38:43of
- 38:44those
- 38:44groups
- 38:44who
- 38:44participated
- 38:45participated
- 38:46in
- 38:46a
- 38:46poll
- 38:47the
- 38:47research
- 38:48firm
- 38:48fielded
- 38:48this
- 38:49spring,
- 38:49saying
- 38:49they
- 38:49most
- 38:50recently
- 38:50shopped
- 38:51for
- 38:51food
- 38:51at
- 38:51the
- 38:52mass
- 38:52retailer.
- 38:53Those
- 38:53generations
- 38:54also
- 38:54showed
- 38:54a
- 38:54preference
- 38:55for
- 38:55Aldi,
- 38:56with
- 38:56Gen
- 38:56Z'
- 38:57ers
- 38:57especially
- 38:58likely
- 38:58to
- 38:58have
- 38:58made
- 38:58their
- 38:59latest
- 38:59grocery
- 38:59shopping
- 39:00trip
- 39:00at
- 39:01that
- 39:01chain.
- 39:0222%
- 39:03of
- 39:03shoppers
- 39:03in
- 39:03that
- 39:04group
- 39:04shop
- 39:04for
- 39:04groceries,
- 39:05most
- 39:05recently
- 39:05at
- 39:06Aldi,
- 39:06the
- 39:07same
- 39:07proportion
- 39:07that
- 39:08did
- 39:08so
- 39:08at
- 39:08Walmart.
- 39:09While
- 39:10supermarkets
- 39:10might
- 39:10be
- 39:11losing
- 39:11ground
- 39:11with
- 39:11younger
- 39:12shoppers,
- 39:12they
- 39:12remain
- 39:13popular
- 39:13with
- 39:14older
- 39:14consumers,
- 39:15the
- 39:15survey
- 39:16found.
- 39:16I
- 39:16love
- 39:16how
- 39:16the
- 39:16the
- 39:17survey
- 39:17said
- 39:17older
- 39:18consumers,
- 39:1928%
- 39:20of
- 39:20baby
- 39:20boomers
- 39:21and
- 39:2131%
- 39:22of
- 39:22people
- 39:23in
- 39:23the
- 39:23silent
- 39:24generation.
- 39:24We
- 39:24got
- 39:24to
- 39:25come
- 39:25up
- 39:25with
- 39:25a
- 39:25better
- 39:25name
- 39:25for
- 39:26that
- 39:26generation
- 39:26than
- 39:26the
- 39:27silent
- 39:27generation.
- 39:28Well,
- 39:28they
- 39:28said
- 39:29they
- 39:29shop
- 39:29for
- 39:29groceries
- 39:30most
- 39:30recently
- 39:30at
- 39:31a
- 39:31supermarket
- 39:31ahead
- 39:32of
- 39:32other
- 39:32formats.
- 39:33Walmart
- 39:33came
- 39:33in
- 39:34at
- 39:34number
- 39:34two
- 39:34among
- 39:35members
- 39:35of
- 39:35both
- 39:35baby
- 39:36boomers
- 39:36and
- 39:36the
- 39:37silent
- 39:37generation,
- 39:37well
- 39:38ahead
- 39:38of
- 39:38Aldi.
- 39:39Chad,
- 39:40what
- 39:40advice
- 39:40would
- 39:40you
- 39:41have
- 39:41for
- 39:41regional
- 39:41grocers
- 39:42as
- 39:42they
- 39:42appear
- 39:42to
- 39:42be
- 39:43losing
- 39:43share
- 39:43with
- 39:43the
- 39:44younger
- 39:44generations
- 39:45but
- 39:45still
- 39:45attracting
- 39:46boomers
- 39:46and
- 39:47the
- 39:47silent
- 39:47generation?
- 39:49I'm
- 39:49not
- 39:49sure
- 39:49first
- 39:50of
- 39:50all,
- 39:50where
- 39:50I
- 39:50fall
- 39:51into
- 39:51all
- 39:51of
- 39:51this
- 39:51I
- 39:53generation.
- 39:53Wait,
- 39:54what,
- 39:54what
- 39:54are
- 39:54we
- 39:55calling
- 39:55me
- 39:55again?
- 39:55I
- 39:56don't
- 39:56know.
- 39:59You
- 39:59know,
- 39:59I,
- 39:59I
- 39:59love
- 40:00when
- 40:01predictive
- 40:03data
- 40:03starts
- 40:04to
- 40:04actually
- 40:04play
- 40:05out
- 40:05in
- 40:05the,
- 40:05in
- 40:06the
- 40:06market.
- 40:06And
- 40:06what
- 40:07I
- 40:07mean
- 40:07by
- 40:07that
- 40:08is
- 40:08we,
- 40:08we
- 40:08can
- 40:09go
- 40:09back
- 40:09Shameless
- 40:10plug,
- 40:10but
- 40:10we
- 40:10can
- 40:10go
- 40:11back
- 40:11to
- 40:11some
- 40:11of
- 40:11the
- 40:11learnings
- 40:12of
- 40:13within
- 40:13our
- 40:13A
- 40:14and
- 40:14M
- 40:14consumer
- 40:14and
- 40:14retail
- 40:15group.
- 40:15We
- 40:15do
- 40:15a
- 40:15semi
- 40:16annual
- 40:16consumer
- 40:17sentiment
- 40:17survey
- 40:19and
- 40:19we
- 40:19look
- 40:19at
- 40:20these
- 40:20sort
- 40:20of
- 40:20buying
- 40:20trends
- 40:21and
- 40:21look
- 40:21at
- 40:22all
- 40:22kinds
- 40:23of
- 40:23different
- 40:24spreads
- 40:24and
- 40:24segments
- 40:25of
- 40:25the
- 40:25population,
- 40:26household
- 40:26income
- 40:27and,
- 40:27and
- 40:27there's
- 40:27a
- 40:28lot
- 40:28of
- 40:28generational
- 40:28preferences
- 40:29that,
- 40:30that
- 40:30have
- 40:30popped
- 40:31when
- 40:31it,
- 40:31when
- 40:31it
- 40:31came
- 40:31to
- 40:32grocery
- 40:32over
- 40:32our
- 40:32past
- 40:33couple
- 40:33of
- 40:33surveys.
- 40:34So
- 40:35you
- 40:35know,
- 40:35on
- 40:35the
- 40:35whole,
- 40:36younger
- 40:36grocery
- 40:37consumers
- 40:38are
- 40:38more
- 40:38price
- 40:39sensitive
- 40:40and
- 40:40they're
- 40:40more
- 40:41likely
- 40:41to
- 40:41look
- 40:41and
- 40:42try
- 40:42out
- 40:42different
- 40:43products
- 40:43and
- 40:43assortments.
- 40:45They
- 40:45have
- 40:45a
- 40:45particularly
- 40:46high
- 40:46confidence
- 40:47in
- 40:47private
- 40:47label.
- 40:48They're
- 40:49interested
- 40:49in
- 40:49quality
- 40:50of
- 40:50goods,
- 40:50but
- 40:51they're
- 40:51the
- 40:51ones
- 40:52who
- 40:52disproportionately
- 40:53see
- 40:54a
- 40:54quality
- 40:55boost
- 40:55in
- 40:56store
- 40:56brands.
- 40:57So
- 40:57that
- 40:57trade
- 40:58off
- 40:58for
- 40:58the
- 40:58better
- 40:58price
- 40:59isn't
- 40:59as
- 40:59significant
- 41:00to
- 41:00them
- 41:00because
- 41:01they
- 41:01feel
- 41:01like
- 41:01they're
- 41:01getting
- 41:02quality.
- 41:03And
- 41:03about
- 41:04half
- 41:04say
- 41:04they're
- 41:05likely
- 41:05or
- 41:06very
- 41:06likely
- 41:06to
- 41:07try
- 41:07new
- 41:07brands
- 41:08that
- 41:08they
- 41:08see
- 41:09especially
- 41:09when
- 41:09they
- 41:10provide
- 41:10better
- 41:10for
- 41:10you
- 41:11health
- 41:11benefits.
- 41:12That's
- 41:12the
- 41:13playbook,
- 41:13right?
- 41:14And
- 41:14like
- 41:14these
- 41:15are
- 41:15the
- 41:15areas
- 41:15that
- 41:16Walmart
- 41:16and
- 41:16Aldi
- 41:17are
- 41:17winning
- 41:17at,
- 41:18right?
- 41:18Discount
- 41:19prices,
- 41:19high
- 41:20private
- 41:20label
- 41:20penetration
- 41:21with
- 41:21good
- 41:22quality
- 41:23that
- 41:23they
- 41:23invest
- 41:23in
- 41:25healthy
- 41:25assortment
- 41:26options.
- 41:27And
- 41:28this
- 41:28is
- 41:28where
- 41:28we
- 41:29can
- 41:29see
- 41:29that,
- 41:29you
- 41:29know,
- 41:30many
- 41:30regional
- 41:30grocers
- 41:31are
- 41:31falling
- 41:31behind.
- 41:32So
- 41:32look
- 41:32no
- 41:33further
- 41:33to
- 41:33the
- 41:33data
- 41:34and
- 41:34preference
- 41:34and
- 41:35purchase
- 41:35drivers
- 41:36of
- 41:36these
- 41:36generations
- 41:37and
- 41:37the
- 41:37playbook
- 41:38is
- 41:38laid
- 41:39out
- 41:39in
- 41:39front
- 41:39of
- 41:39you.
- 41:40Yeah,
- 41:41Chad,
- 41:41I'll
- 41:41give
- 41:41you
- 41:42another
- 41:42plug
- 41:42because
- 41:42in
- 41:42addition
- 41:43to
- 41:43your
- 41:43consumer
- 41:43sentiment
- 41:44survey,
- 41:44you
- 41:44guys
- 41:44also
- 41:44released
- 41:45a
- 41:45report
- 41:45on
- 41:46space
- 41:46planning
- 41:47which
- 41:47I
- 41:47got
- 41:47thinking
- 41:48about
- 41:48in
- 41:48regards
- 41:49to
- 41:49this
- 41:49conversation
- 41:50too.
- 41:50And
- 41:50so,
- 41:51you
- 41:51know,
- 41:51to
- 41:51answer
- 41:51the
- 41:51question
- 41:52from
- 41:52that
- 41:52perspective
- 41:53in
- 41:53terms
- 41:53of
- 41:53the
- 41:53advice
- 41:54that,
- 41:54you
- 41:54know,
- 41:54I
- 41:54personally
- 41:55would
- 41:55give
- 41:55to
- 41:55the
- 41:55regional
- 41:56grocers
- 41:56would
- 41:56be,
- 41:57and
- 41:57I
- 41:57got
- 41:57it
- 41:57from,
- 41:58you
- 41:58know,
- 41:58talking
- 41:58to
- 41:58your
- 41:58team
- 41:59about
- 41:59that
- 41:59report
- 41:59is
- 42:00you
- 42:00gotta
- 42:01map
- 42:01out
- 42:01your
- 42:01current
- 42:01strengths
- 42:02and
- 42:02weaknesses
- 42:05as
- 42:05a
- 42:05grocer
- 42:06and
- 42:06you
- 42:06gotta
- 42:06do
- 42:06it
- 42:07by
- 42:07category.
- 42:08And
- 42:08then
- 42:08you
- 42:08have
- 42:08to
- 42:08ask
- 42:08yourself
- 42:09the
- 42:09hard
- 42:09question
- 42:09of
- 42:10how
- 42:10are
- 42:10those
- 42:10categories
- 42:11gonna
- 42:11be
- 42:11trending
- 42:12five
- 42:12to
- 42:1210
- 42:12years
- 42:12out
- 42:13and
- 42:13placing
- 42:13bets
- 42:14again
- 42:14on
- 42:14which
- 42:14trends
- 42:15you
- 42:15think
- 42:15are
- 42:15gonna
- 42:16be
- 42:16most
- 42:16impactful
- 42:17against
- 42:17your
- 42:17overall
- 42:18value
- 42:18proposition.
- 42:18You
- 42:18know,
- 42:18is
- 42:19it
- 42:19gonna
- 42:19be
- 42:19E
- 42:19commerce,
- 42:19Is
- 42:20it
- 42:20gonna
- 42:20be
- 42:20fresh
- 42:20food,
- 42:20Is
- 42:21it
- 42:21gonna
- 42:21be
- 42:22food
- 42:22is
- 42:22medicine
- 42:22as
- 42:23the
- 42:23trend?
- 42:23And
- 42:23you
- 42:23need
- 42:24to
- 42:24get
- 42:24to
- 42:24work.
- 42:24You
- 42:25need
- 42:25to
- 42:25get
- 42:25to
- 42:25work
- 42:25designing
- 42:26your
- 42:26in
- 42:26store
- 42:26experience
- 42:27and
- 42:27your
- 42:28digital
- 42:28experience,
- 42:29not
- 42:29just
- 42:29for
- 42:30today
- 42:30because
- 42:30I
- 42:30feel
- 42:30like
- 42:30a
- 42:30lot
- 42:31of
- 42:31people
- 42:31are
- 42:31just
- 42:31designing
- 42:32both
- 42:32those
- 42:32experiences
- 42:33for
- 42:33today.
- 42:33You
- 42:34gotta
- 42:34be
- 42:34designing
- 42:35it
- 42:35five
- 42:35to
- 42:3510
- 42:35years
- 42:36out.
- 42:36That's
- 42:36what
- 42:36I
- 42:37think.
- 42:37And
- 42:37that's
- 42:37why
- 42:37Walmart's
- 42:38killing
- 42:38it
- 42:38on
- 42:38both
- 42:38ends.
- 42:39They're
- 42:39killing
- 42:39it
- 42:39with
- 42:39the
- 42:39younger
- 42:40shoppers
- 42:40and
- 42:40the
- 42:40high
- 42:41income
- 42:41demo,
- 42:41which
- 42:42is
- 42:42why
- 42:42they're
- 42:42so
- 42:43strong
- 42:43right
- 42:43now.
- 42:43But
- 42:43I
- 42:44don't
- 42:44know,
- 42:44David,
- 42:44anything
- 42:45you'd
- 42:45add
- 42:45here?
- 42:46Yeah,
- 42:47the
- 42:47only
- 42:47thing
- 42:47I'd
- 42:48add
- 42:48is,
- 42:48I
- 42:48think
- 42:48where
- 42:48you
- 42:49were
- 42:49going,
- 42:49Chris,
- 42:49is
- 42:49that
- 42:51I
- 42:51actually
- 42:51think
- 42:51that
- 42:52they're
- 42:52just
- 42:52a
- 42:52better
- 42:53experience.
- 42:54Right.
- 42:54Like
- 42:54if
- 42:55I
- 42:55would,
- 42:55I
- 42:56just
- 42:56think
- 42:56about
- 42:56like
- 42:57the,
- 42:57gotta
- 42:57amplify
- 42:58that.
- 42:58The
- 42:58three
- 42:59or
- 42:59four
- 42:59options
- 43:00that
- 43:00I
- 43:00have
- 43:00here
- 43:00in
- 43:01my
- 43:01little
- 43:01hometown
- 43:02of
- 43:02Truckee,
- 43:03California.
- 43:04You
- 43:04know,
- 43:04we
- 43:04have
- 43:04a
- 43:04Raley's
- 43:05One
- 43:05Market,
- 43:05which
- 43:06was
- 43:06the
- 43:06first
- 43:06Raley's
- 43:07One
- 43:07Market,
- 43:07which
- 43:08is
- 43:08an
- 43:08amazing
- 43:09experience.
- 43:10We
- 43:10have
- 43:10a
- 43:10brand
- 43:10new
- 43:11grocery
- 43:11outlet
- 43:11which
- 43:12is
- 43:13a
- 43:13way
- 43:14better
- 43:14experience
- 43:14than
- 43:15the
- 43:15Safeway
- 43:15that
- 43:15is
- 43:16right
- 43:16across
- 43:16the
- 43:17street.
- 43:17And
- 43:17it's
- 43:17better
- 43:18prices,
- 43:19et
- 43:20cetera.
- 43:20So
- 43:20you
- 43:20know,
- 43:21why
- 43:21wouldn't
- 43:21I
- 43:22go
- 43:22shopping
- 43:23someplace
- 43:23that
- 43:23has
- 43:23a
- 43:23better
- 43:23experience
- 43:24and
- 43:24lower
- 43:24prices?
- 43:25I
- 43:25mean
- 43:25it's,
- 43:26it,
- 43:27it,
- 43:28as
- 43:28Chad
- 43:28said,
- 43:28it's
- 43:29simple
- 43:29data
- 43:30and
- 43:30the
- 43:30data's
- 43:31playing
- 43:31out.
- 43:32Yeah.
- 43:32And
- 43:33all
- 43:33the
- 43:33data
- 43:33we're
- 43:33seeing
- 43:33is
- 43:34converging
- 43:34to
- 43:35this,
- 43:35this
- 43:35answer,
- 43:36this,
- 43:36you
- 43:36know,
- 43:36eventual
- 43:37thing.
- 43:37Like
- 43:37we
- 43:37saw
- 43:37a
- 43:38report
- 43:38yesterday
- 43:38on
- 43:39just
- 43:39E
- 43:39commerce
- 43:39and
- 43:40who's
- 43:40gaining
- 43:40the
- 43:40share
- 43:40in
- 43:41E
- 43:41commerce
- 43:41that
- 43:41Mercados
- 43:42put
- 43:42out
- 43:42and
- 43:42it
- 43:42was
- 43:42saying
- 43:43the
- 43:43same
- 43:43thing,
- 43:43the
- 43:44same
- 43:44people
- 43:44are
- 43:44winning.
- 43:44Walmart,
- 43:45Aldi
- 43:46got
- 43:46highlighted
- 43:46in
- 43:46that
- 43:46too.
- 43:47And
- 43:47close
- 43:47us
- 43:48out
- 43:48here,
- 43:48what
- 43:48are
- 43:48your
- 43:48thoughts?
- 43:49I
- 43:49think
- 43:49price
- 43:50is
- 43:50the
- 43:50biggest
- 43:51concern.
- 43:51Like
- 43:51I
- 43:52think
- 43:52you
- 43:52have
- 43:52to
- 43:52be
- 43:53making
- 43:53sure
- 43:53that
- 43:53you're
- 43:54investing
- 43:54to
- 43:55make
- 43:55sure
- 43:55that
- 43:55your
- 43:55pricing
- 43:56is
- 43:56competitive
- 43:57in
- 43:57those
- 43:58areas.
- 43:58And
- 43:59the
- 43:59second
- 43:59thing
- 43:59I
- 43:59would
- 43:59say
- 44:00is
- 44:00content
- 44:00creation.
- 44:01Like
- 44:01I
- 44:02think
- 44:02that
- 44:02even
- 44:02though
- 44:02you're
- 44:03a
- 44:03regional
- 44:03grocer,
- 44:04I
- 44:04think
- 44:04it's
- 44:04important
- 44:04to
- 44:05be
- 44:05thinking
- 44:05about
- 44:06how
- 44:06you're
- 44:06finding
- 44:07those
- 44:07news,
- 44:07new
- 44:08consumers
- 44:08and
- 44:08connecting
- 44:09with
- 44:09them.
- 44:09And
- 44:10I
- 44:10think
- 44:10of
- 44:10you
- 44:11know,
- 44:12creating
- 44:12video
- 44:13or
- 44:13creating
- 44:14other,
- 44:14like
- 44:15other
- 44:15types
- 44:16of
- 44:16engaging
- 44:16content
- 44:17that
- 44:17will
- 44:17show
- 44:18up
- 44:18in
- 44:18some
- 44:18of
- 44:18the
- 44:18places
- 44:19where
- 44:19Gen
- 44:19Z
- 44:20is
- 44:20too.
- 44:20Because
- 44:20they
- 44:21don't
- 44:21know
- 44:21about
- 44:21you.
- 44:21Like
- 44:22unless
- 44:22you
- 44:22know
- 44:22Walmart,
- 44:23Target,
- 44:24Amazon.
- 44:25Like
- 44:25these
- 44:25people
- 44:26are
- 44:26investing
- 44:27in
- 44:27creating
- 44:28content,
- 44:28capturing
- 44:29interest,
- 44:30sending
- 44:31out
- 44:31recipes,
- 44:31being,
- 44:32saying
- 44:33we
- 44:33have
- 44:33the
- 44:34trending
- 44:34product
- 44:35that
- 44:35you're
- 44:35talking
- 44:35about
- 44:35on
- 44:36Tik
- 44:36Tok.
- 44:36Like
- 44:36they're
- 44:37investing
- 44:37in
- 44:37those
- 44:38areas
- 44:38and
- 44:38there
- 44:38are
- 44:38partners
- 44:39that
- 44:39I
- 44:39think
- 44:39these
- 44:40regional
- 44:40grocers
- 44:40can
- 44:41find
- 44:41to
- 44:41help
- 44:41do
- 44:42that
- 44:43so
- 44:43that
- 44:43they
- 44:43remain
- 44:44relevant.
- 44:44Because
- 44:44like
- 44:45you
- 44:45said,
- 44:45you
- 44:45know,
- 44:45then
- 44:45the
- 44:46research
- 44:46showed
- 44:46they're,
- 44:47they're,
- 44:47they're
- 44:47having
- 44:48this
- 44:48consistent
- 44:49audience
- 44:49across,
- 44:49you
- 44:50know,
- 44:50boomers
- 44:50and
- 44:51even
- 44:51some
- 44:52older
- 44:52Gen
- 44:52Xers,
- 44:53but
- 44:53that's
- 44:53going
- 44:54to
- 44:54go
- 44:54by
- 44:54the
- 44:54wayside.
- 44:55So
- 44:55I'd
- 44:55be
- 44:55invested
- 44:56in
- 44:56how
- 44:56am
- 44:57I
- 44:57creating
- 44:57content
- 44:57so
- 44:58that
- 44:58I
- 44:58show
- 44:58up
- 44:58for
- 44:59these
- 44:59audiences
- 45:00that
- 45:00are
- 45:00coming
- 45:00into
- 45:01the
- 45:01market
- 45:01in
- 45:02the
- 45:02places
- 45:02that
- 45:02they're
- 45:03spending
- 45:03the
- 45:03most
- 45:03time.
- 45:04That's
- 45:04a
- 45:04great
- 45:05point.
- 45:05It
- 45:05calls
- 45:05to
- 45:05mind
- 45:06what
- 45:06was
- 45:06it,
- 45:07was
- 45:07it
- 45:07stop
- 45:07and
- 45:08shop
- 45:08that
- 45:08was
- 45:08doing
- 45:08the
- 45:09kiosks
- 45:09for
- 45:09the
- 45:09mobile
- 45:10couponing
- 45:10in
- 45:10store,
- 45:11you
- 45:11know,
- 45:11and
- 45:11like,
- 45:12who's
- 45:12your
- 45:12muse
- 45:13as
- 45:13you're
- 45:13designing
- 45:13this?
- 45:13Is
- 45:14it
- 45:14the
- 45:14silent
- 45:14generation
- 45:15that's
- 45:15probably
- 45:15likely
- 45:15to
- 45:16use
- 45:16that
- 45:16kiosk?
- 45:16Or
- 45:17is
- 45:17or
- 45:17are
- 45:17you,
- 45:17you
- 45:18know,
- 45:18putting
- 45:18your
- 45:18resources
- 45:19towards
- 45:19what
- 45:19you're
- 45:20going
- 45:20to
- 45:20be
- 45:20in
- 45:20the
- 45:20future
- 45:21and
- 45:21what
- 45:21you
- 45:21want
- 45:21to
- 45:21be?
- 45:22That's
- 45:22a
- 45:22great
- 45:22point,
- 45:22Anne.
- 45:23All
- 45:23right,
- 45:23let's
- 45:23go
- 45:23to
- 45:23headline
- 45:24number
- 45:24five.
- 45:24Shopify
- 45:25is
- 45:25setting
- 45:26boundaries
- 45:26for
- 45:26AI
- 45:27agents
- 45:27on
- 45:27its
- 45:27merchant
- 45:28sites.
- 45:28According
- 45:28to
- 45:29modern
- 45:29retail,
- 45:29Shopify
- 45:30is
- 45:30drawing
- 45:30a
- 45:30line
- 45:30in
- 45:31the
- 45:31sand
- 45:31on
- 45:31agentic
- 45:32AI,
- 45:32the
- 45:33type
- 45:33of
- 45:33bots
- 45:33that
- 45:34autonomously
- 45:34complete
- 45:35tasks
- 45:35on
- 45:36their
- 45:36own
- 45:36without
- 45:36human
- 45:37input.
- 45:38With
- 45:38new
- 45:38language
- 45:39across
- 45:39merchant
- 45:40websites
- 45:40that
- 45:40appears
- 45:41aimed
- 45:41at
- 45:41blocking
- 45:42agentic
- 45:42AI
- 45:43systems,
- 45:43Shopify
- 45:44now
- 45:45includes
- 45:45a
- 45:45warning
- 45:46in
- 45:46their
- 45:46code
- 45:47that
- 45:47powers
- 45:47merchant
- 45:48storefronts,
- 45:48telling
- 45:48bots
- 45:49what
- 45:49they
- 45:49can
- 45:49and
- 45:50can't
- 45:50do.
- 45:51The
- 45:51message
- 45:51appears
- 45:51in
- 45:52each
- 45:52site's
- 45:52robots
- 45:53txt
- 45:54file,
- 45:55a
- 45:55standard
- 45:55tool
- 45:55websites
- 45:56use
- 45:56to
- 45:56give
- 45:56instructions
- 45:57to
- 45:57automated
- 45:57crawlers
- 45:58like
- 45:58search
- 45:58engines.
- 45:59The
- 46:00new
- 46:00line
- 46:00states,
- 46:01quote,
- 46:01automated
- 46:02scraping
- 46:03buy
- 46:03for
- 46:03me
- 46:03agents
- 46:04or
- 46:04any
- 46:05end
- 46:05to
- 46:05end
- 46:06function
- 46:06flow
- 46:06that
- 46:06completes
- 46:07payment
- 46:07without
- 46:08a
- 46:08final
- 46:08review
- 46:09step
- 46:09is
- 46:10not
- 46:10permitted.
- 46:10End
- 46:11quote.
- 46:11The
- 46:11move,
- 46:12however,
- 46:12is
- 46:12not
- 46:12likely
- 46:13an
- 46:13outright
- 46:13rejection
- 46:14of
- 46:14agentic
- 46:14AI.
- 46:15The
- 46:15language
- 46:16direct.
- 46:16The
- 46:17added
- 46:17language
- 46:17directs
- 46:18legitimate
- 46:18integrators
- 46:19to
- 46:20use
- 46:20its
- 46:20official
- 46:20checkout
- 46:21kit.
- 46:22In
- 46:22other
- 46:22words,
- 46:22the
- 46:22change
- 46:23shows
- 46:23Shopify
- 46:23is
- 46:24thinking
- 46:24ahead,
- 46:24drawing
- 46:25early
- 46:25boundaries
- 46:26between
- 46:26controlled
- 46:26integration
- 46:27and
- 46:27unregulated
- 46:28automation.
- 46:29Shopify
- 46:29merchants
- 46:30could
- 46:30theoretically
- 46:31override
- 46:31the
- 46:32robot
- 46:33file
- 46:34as
- 46:34Shopify
- 46:35is
- 46:35a
- 46:35content
- 46:36management
- 46:36system.
- 46:37In
- 46:37other
- 46:37words,
- 46:38the
- 46:38change
- 46:38shows
- 46:38Shopify
- 46:39is
- 46:39thinking
- 46:39ahead,
- 46:40drawing
- 46:40early
- 46:40boundaries
- 46:41between
- 46:41controlled
- 46:41integration
- 46:42and
- 46:42unregulated
- 46:43automation.
- 46:44But
- 46:44the
- 46:44default
- 46:45settings
- 46:45suggest
- 46:46the
- 46:46platform
- 46:46is
- 46:46trying
- 46:47to
- 46:47protect
- 46:47its
- 46:47ecosystem
- 46:48by
- 46:48discouraging
- 46:50unauthorized
- 46:51AI
- 46:51scraping
- 46:51and
- 46:52checkout
- 46:52information.
- 46:53David,
- 46:54we're
- 46:55going
- 46:55to
- 46:55ask
- 46:55you
- 46:56a
- 46:56more
- 46:56top
- 46:56level
- 46:57question
- 46:57here.
- 46:57I
- 46:57won't
- 46:58ask
- 46:58you
- 46:58about
- 46:58robots
- 46:59txt
- 46:59files,
- 47:00but
- 47:00our
- 47:00retail
- 47:01boardrooms
- 47:02giving
- 47:02enough
- 47:03attention
- 47:03to
- 47:03agentic
- 47:04AI.
- 47:04Or
- 47:04is
- 47:04Shopify
- 47:05ahead
- 47:05of
- 47:05the
- 47:06curve
- 47:06and
- 47:06trying
- 47:06to
- 47:06curve
- 47:07AI
- 47:07bot
- 47:08activity
- 47:08on
- 47:09its
- 47:09properties?
- 47:11So
- 47:11a
- 47:12couple
- 47:12things
- 47:12here
- 47:12and
- 47:13one,
- 47:13I
- 47:13think
- 47:14this
- 47:14is
- 47:14the
- 47:14best
- 47:14news
- 47:14I
- 47:15have
- 47:15heard
- 47:15this
- 47:16year
- 47:16from
- 47:16a
- 47:16shop.
- 47:17Yeah,
- 47:18yeah,
- 47:19I'll
- 47:19tell
- 47:20you
- 47:20why,
- 47:20like
- 47:22if
- 47:23you,
- 47:24you
- 47:24know,
- 47:24try
- 47:25to
- 47:26book
- 47:26a
- 47:26reservation
- 47:27in
- 47:27New
- 47:28York
- 47:28City
- 47:28for
- 47:29any
- 47:29restaurant
- 47:29that's
- 47:30worth
- 47:30going.
- 47:31If
- 47:31you,
- 47:32you
- 47:32want
- 47:32the
- 47:33latest
- 47:33collab
- 47:33with,
- 47:34you
- 47:34know,
- 47:35Adidas
- 47:35and
- 47:35Bonner,
- 47:36or,
- 47:36you
- 47:36know,
- 47:36pick
- 47:36any
- 47:37collabs
- 47:37that
- 47:37are
- 47:37out
- 47:38when
- 47:38they
- 47:38drop.
- 47:39You
- 47:39want
- 47:39to
- 47:39try
- 47:39to
- 47:40buy
- 47:40concert
- 47:40tickets
- 47:41on
- 47:41the
- 47:41day
- 47:42of
- 47:42release,
- 47:42you
- 47:43can't
- 47:43do
- 47:43any
- 47:44of
- 47:44that
- 47:44anymore.
- 47:45As
- 47:45a
- 47:45person
- 47:46that
- 47:46is
- 47:46sitting
- 47:46in
- 47:46front
- 47:47of
- 47:47a
- 47:47computer
- 47:48and
- 47:48waiting
- 47:49for
- 47:4910am
- 47:50and
- 47:50then
- 47:50clicking.
- 47:51Right.
- 47:51It
- 47:51just
- 47:51doesn't
- 47:51happen.
- 47:52Right.
- 47:52Because
- 47:52all
- 47:52of
- 47:53the
- 47:53bots
- 47:53have
- 47:53completely
- 47:54taken
- 47:54over.
- 47:55So
- 47:55I
- 47:55actually
- 47:56think
- 47:56this
- 47:56brings
- 47:57some
- 47:57validity
- 47:58back
- 47:58to
- 47:58the
- 47:59online
- 47:59shopping
- 48:00experience
- 48:01and
- 48:01allows
- 48:02humans
- 48:03to
- 48:03participate,
- 48:04which
- 48:05I
- 48:05think
- 48:05is,
- 48:05which
- 48:06is
- 48:06a
- 48:06great
- 48:06thing.
- 48:08To
- 48:08your
- 48:08broader
- 48:09question.
- 48:10I
- 48:10think
- 48:11boardrooms
- 48:11are
- 48:12starting
- 48:12to
- 48:13pay
- 48:13attention
- 48:14to
- 48:14agentic
- 48:15AI
- 48:16in
- 48:16a
- 48:17lot
- 48:17of
- 48:17different
- 48:17ways.
- 48:18Right.
- 48:18I
- 48:19think
- 48:20it's
- 48:21very
- 48:21analogous
- 48:22to
- 48:22almost
- 48:22the
- 48:23outsourcing
- 48:23journey.
- 48:25We,
- 48:25you
- 48:26know,
- 48:26there's
- 48:26the
- 48:26commodity
- 48:27stuff
- 48:27you
- 48:27can
- 48:27do
- 48:27with,
- 48:28with
- 48:28agentic
- 48:29AI
- 48:29of
- 48:29data
- 48:30aggregation
- 48:30and,
- 48:31and
- 48:31things
- 48:32like
- 48:32that
- 48:32and,
- 48:32you
- 48:33know,
- 48:33and
- 48:33like
- 48:34automating
- 48:34certain
- 48:35things
- 48:35or
- 48:35eliminating
- 48:36certain
- 48:36things.
- 48:37I
- 48:37think
- 48:37it's
- 48:38really
- 48:38tip
- 48:38of
- 48:39spear
- 48:39stuff.
- 48:39And
- 48:40very
- 48:40few
- 48:40people
- 48:41are
- 48:41doing
- 48:42really
- 48:43cool
- 48:44pricing,
- 48:44personalization,
- 48:47merchandising
- 48:48stuff
- 48:48yet
- 48:49because
- 48:49they
- 48:51a,
- 48:51the
- 48:51skill
- 48:52set
- 48:52is
- 48:53outrageously
- 48:53expensive
- 48:54to
- 48:54hire
- 48:55right
- 48:55now
- 48:55because
- 48:56there's
- 48:56not
- 48:56enough
- 48:56of
- 48:57it.
- 48:58So
- 48:58you're
- 48:58only
- 48:59seeing
- 48:59kind
- 48:59of
- 48:59the
- 48:59largest
- 49:00players
- 49:01primarily
- 49:02in
- 49:02the
- 49:02tech
- 49:02space
- 49:03that
- 49:03are
- 49:03kind
- 49:03of
- 49:04really
- 49:04pushing
- 49:04the
- 49:04envelope.
- 49:06I
- 49:06think
- 49:06retailers
- 49:07are
- 49:07a
- 49:07step
- 49:07or
- 49:08two
- 49:08behind
- 49:08the
- 49:09curve,
- 49:10but
- 49:12I
- 49:12think
- 49:12they're
- 49:12starting
- 49:13to
- 49:13realize
- 49:13that
- 49:13they
- 49:14are
- 49:14a
- 49:14step
- 49:14or
- 49:14two
- 49:14behind
- 49:15the
- 49:15curve.
- 49:16And
- 49:16the
- 49:17next
- 49:17couple
- 49:17years
- 49:17are
- 49:18going
- 49:18to
- 49:18be
- 49:18interesting
- 49:18to
- 49:18see
- 49:20A,
- 49:20the
- 49:20talent
- 49:20war
- 49:21and
- 49:22then
- 49:22B,
- 49:22how
- 49:22that
- 49:22talent
- 49:23is
- 49:23deployed
- 49:24to,
- 49:24to
- 49:24help
- 49:25retailers.
- 49:26Right.
- 49:26Well,
- 49:26certainly
- 49:27a
- 49:27reason,
- 49:27I
- 49:27think,
- 49:28like
- 49:28you
- 49:28said,
- 49:28I
- 49:28thought
- 49:28this
- 49:29was
- 49:29the,
- 49:29one
- 49:29of
- 49:29the
- 49:29most
- 49:30intriguing
- 49:30stories
- 49:31that
- 49:31we
- 49:31had
- 49:31this
- 49:32week
- 49:32on
- 49:32the
- 49:32Fast
- 49:33five,
- 49:33but
- 49:33certainly
- 49:34something
- 49:34that,
- 49:34you
- 49:35know,
- 49:35is
- 49:35going
- 49:35to
- 49:35push
- 49:36hopefully
- 49:36more
- 49:36retailers
- 49:37to
- 49:37start
- 49:37putting
- 49:38more
- 49:38focus
- 49:38on
- 49:39this
- 49:40as
- 49:40a
- 49:40priority
- 49:41for
- 49:41them.
- 49:41Chad,
- 49:42where
- 49:42do
- 49:42you,
- 49:42where
- 49:43do
- 49:43you
- 49:43sit
- 49:43on
- 49:43this?
- 49:43Are
- 49:44you,
- 49:44are
- 49:44you
- 49:44feeling
- 49:45like
- 49:45this
- 49:45is
- 49:45being
- 49:46talked
- 49:47about
- 49:47enough
- 49:47in
- 49:47boardrooms
- 49:48that
- 49:48you're
- 49:49sitting
- 49:49in?
- 49:50Well,
- 49:51I
- 49:51think
- 49:51there's
- 49:51probably
- 49:52lots
- 49:52of
- 49:52talk
- 49:52in
- 49:53boardrooms
- 49:53about
- 49:54agentic
- 49:55AI,
- 49:55but
- 49:55maybe
- 49:56not
- 49:56from
- 49:56the,
- 49:58I
- 49:59don't
- 49:59know,
- 49:59kind
- 49:59of
- 50:00ethical
- 50:00or
- 50:01perspective
- 50:02that
- 50:02Shopify
- 50:03is
- 50:03coming
- 50:03at
- 50:03it.
- 50:03Right.
- 50:04So
- 50:04it's
- 50:05about
- 50:05commerce
- 50:06maximization
- 50:06and
- 50:07I
- 50:07do
- 50:07think
- 50:08Shopify
- 50:08is
- 50:08ahead
- 50:09of
- 50:09the
- 50:09curve
- 50:09in
- 50:09terms
- 50:09of
- 50:10thinking
- 50:10about
- 50:10that
- 50:11activity.
- 50:11Right.
- 50:12I
- 50:12mean,
- 50:12this
- 50:12raises
- 50:14huge
- 50:14questions
- 50:15around
- 50:15enforceability
- 50:16and
- 50:17legal
- 50:17consent.
- 50:18And
- 50:18E
- 50:19commerce.
- 50:19And
- 50:20personally
- 50:21to
- 50:21me
- 50:21I'm
- 50:22all
- 50:22in
- 50:23favor
- 50:23for
- 50:23slow
- 50:24playing
- 50:24AI
- 50:24in
- 50:25places
- 50:25where
- 50:25AI
- 50:26decision
- 50:26making
- 50:27imposes
- 50:27risk.
- 50:28I
- 50:28mean
- 50:29I
- 50:29love
- 50:29the
- 50:29idea
- 50:30of
- 50:30it.
- 50:30Right.
- 50:30I
- 50:30mean
- 50:31the
- 50:31consequences
- 50:32of
- 50:32allowing
- 50:32AI
- 50:33free
- 50:33reign
- 50:34to
- 50:35make
- 50:35mistakes
- 50:35or
- 50:37whatever
- 50:38the
- 50:38ramifications,
- 50:39like
- 50:39it
- 50:39can
- 50:39cost
- 50:39a
- 50:39lot
- 50:40of
- 50:40money
- 50:40at
- 50:40the
- 50:40very
- 50:41least
- 50:41piss
- 50:41a
- 50:41lot
- 50:41of
- 50:42people
- 50:42off.
- 50:43So
- 50:43there
- 50:43is
- 50:43a
- 50:44spectrum
- 50:44in
- 50:45terms
- 50:45of,
- 50:45in
- 50:45its
- 50:46development
- 50:46how
- 50:46AI
- 50:47should
- 50:47be
- 50:47used
- 50:48in
- 50:48decision
- 50:48making.
- 50:49Right.
- 50:49And
- 50:50as
- 50:50David
- 50:50said,
- 50:51you
- 50:51know,
- 50:51the
- 50:51super
- 50:52repetitive
- 50:52lower
- 50:53risk,
- 50:53quite
- 50:53frankly,
- 50:54if
- 50:54there's
- 50:54little
- 50:54for
- 50:55the
- 50:55human
- 50:55to
- 50:55add.
- 50:56Yeah,
- 50:57let
- 50:57AI
- 50:57run
- 50:58wild.
- 50:58Right.
- 50:58But
- 50:58in
- 50:59these
- 50:59cases
- 50:59where
- 51:00either
- 51:00AI
- 51:01can
- 51:01err
- 51:02or
- 51:02it,
- 51:03it
- 51:03provides
- 51:03an
- 51:03imbalance
- 51:04in
- 51:04the
- 51:04market
- 51:05so
- 51:06either
- 51:06around
- 51:07what
- 51:07the
- 51:07AI
- 51:08will
- 51:08do,
- 51:08so
- 51:08it's
- 51:09a
- 51:09risk
- 51:09based
- 51:09decision
- 51:10or
- 51:11you
- 51:11know,
- 51:11if
- 51:11there's
- 51:11something
- 51:11that
- 51:12a
- 51:12human
- 51:12can
- 51:12add
- 51:13to
- 51:13the
- 51:13decision
- 51:13or
- 51:14execution,
- 51:14so
- 51:15more
- 51:15of
- 51:15a
- 51:15value
- 51:15based
- 51:16decision.
- 51:16We,
- 51:16we
- 51:17need
- 51:17the
- 51:17human
- 51:17intervention
- 51:18at
- 51:18least
- 51:18until,
- 51:19you
- 51:19know,
- 51:19we're
- 51:20developed
- 51:20at
- 51:20that
- 51:20point
- 51:20and
- 51:21Shopify
- 51:22is
- 51:22saying
- 51:22that's
- 51:23the
- 51:23case
- 51:23for
- 51:23the
- 51:23gentic
- 51:24AI
- 51:24and
- 51:24frankly
- 51:25I'm
- 51:25not
- 51:25going
- 51:25to
- 51:26push
- 51:26back
- 51:26on
- 51:26that.
- 51:27Yeah,
- 51:27I
- 51:27mean
- 51:27I
- 51:28think
- 51:28it,
- 51:28you
- 51:29make
- 51:29a
- 51:29really
- 51:29good
- 51:29point,
- 51:30Chad.
- 51:30And
- 51:30I
- 51:30think
- 51:30it,
- 51:30it
- 51:31just
- 51:31re
- 51:31emphasizes
- 51:32how
- 51:32important
- 51:32this
- 51:33is
- 51:33because
- 51:33I
- 51:34think
- 51:34we,
- 51:34we
- 51:35have
- 51:35to
- 51:35all
- 51:36be
- 51:36agile
- 51:37and
- 51:37ready
- 51:37to
- 51:38react
- 51:39and
- 51:39adapt
- 51:40our
- 51:40businesses
- 51:41to,
- 51:42you
- 51:42know,
- 51:42to
- 51:42be,
- 51:43you
- 51:43know,
- 51:44in
- 51:44a
- 51:44position
- 51:44to
- 51:45change
- 51:45if
- 51:45we
- 51:45need
- 51:45to
- 51:46based
- 51:46on
- 51:46how
- 51:46search
- 51:47is
- 51:47going
- 51:47to
- 51:47be
- 51:47happening.
- 51:48I
- 51:48mean,
- 51:48I
- 51:48think
- 51:48we
- 51:48look
- 51:49at
- 51:49how
- 51:49Amazon
- 51:50was
- 51:50doing
- 51:50this.
- 51:51You
- 51:51know,
- 51:51you,
- 51:51you
- 51:51could
- 51:52shop
- 51:52aloe
- 51:52yoga
- 51:53and
- 51:53buy
- 51:53a
- 51:53bra
- 51:54on
- 51:54Amazon
- 51:54even
- 51:55though
- 51:55they
- 51:55weren't
- 51:56in
- 51:56the,
- 51:56in
- 51:57the
- 51:57Amazon
- 51:57marketplace.
- 51:58I
- 51:58think
- 51:59it's
- 51:59going
- 51:59to
- 51:59be
- 52:00really
- 52:00important
- 52:00for
- 52:01all
- 52:01brands,
- 52:02all
- 52:02retailers
- 52:03to
- 52:03focus
- 52:03on
- 52:04how
- 52:04this
- 52:04is
- 52:04going
- 52:04to
- 52:04continue
- 52:05to
- 52:05shift
- 52:05and
- 52:05then
- 52:06how
- 52:06search
- 52:06behavior
- 52:06is
- 52:07going
- 52:07to
- 52:07shift
- 52:07as
- 52:07a
- 52:07result.
- 52:08But,
- 52:08but
- 52:08Chris
- 52:09Walton,
- 52:09close
- 52:09us
- 52:10out.
- 52:11Oh
- 52:11my
- 52:11God.
- 52:11Yeah,
- 52:11I've
- 52:12got
- 52:12a
- 52:12lot
- 52:12of,
- 52:12a
- 52:12lot
- 52:13of
- 52:13thoughts
- 52:13on
- 52:13this
- 52:13one.
- 52:13I
- 52:14mean
- 52:14I
- 52:14think,
- 52:14you
- 52:14know,
- 52:15if
- 52:15I
- 52:15look
- 52:15at,
- 52:16from
- 52:16the
- 52:16executive
- 52:16perspective,
- 52:17the
- 52:17first
- 52:17question
- 52:17I
- 52:18ask
- 52:18myself
- 52:18is
- 52:19why
- 52:19do
- 52:19we
- 52:19allow
- 52:20any
- 52:20of
- 52:20this?
- 52:20You
- 52:21know,
- 52:21why
- 52:21do
- 52:21we
- 52:21allow
- 52:22bots
- 52:22to
- 52:22come
- 52:22in
- 52:23and
- 52:23scrape
- 52:24pricing?
- 52:24Like
- 52:24if
- 52:24I'm
- 52:24Walmart,
- 52:25why
- 52:25do
- 52:25I
- 52:25want
- 52:25my
- 52:25pricing
- 52:26out
- 52:26in,
- 52:26in
- 52:27the,
- 52:27the,
- 52:27in
- 52:27the,
- 52:28in
- 52:28the
- 52:28Internet
- 52:29sphere?
- 52:29Like
- 52:29why
- 52:29does
- 52:29that,
- 52:30why
- 52:30do
- 52:30we
- 52:30allow
- 52:30that
- 52:31to
- 52:31happen?
- 52:31And
- 52:31so
- 52:31then
- 52:31I
- 52:31start
- 52:32thinking
- 52:32about
- 52:32the
- 52:32lobby
- 52:32efforts
- 52:33across
- 52:33the
- 52:33retail
- 52:33industry
- 52:34and
- 52:34I'm
- 52:34like,
- 52:34like,
- 52:34you
- 52:35know,
- 52:35we're
- 52:35spending
- 52:35all
- 52:35this
- 52:35time
- 52:35lobbying
- 52:36for
- 52:36credit
- 52:36card
- 52:37processing
- 52:37fees.
- 52:37Why
- 52:37aren't
- 52:38we
- 52:38lobbying
- 52:38for
- 52:38regulation
- 52:39to,
- 52:39you
- 52:40know,
- 52:40limit
- 52:40bot
- 52:40activity
- 52:41or
- 52:41to
- 52:41control
- 52:42bot
- 52:42activity
- 52:42in
- 52:42some
- 52:43way,
- 52:43shape
- 52:43or
- 52:43form?
- 52:43So
- 52:43that's
- 52:44one
- 52:44question.
- 52:44But
- 52:45given
- 52:45that
- 52:45there's
- 52:46an
- 52:46absence
- 52:46of
- 52:46that,
- 52:46then
- 52:47the
- 52:47bigger
- 52:47question
- 52:47for
- 52:47me
- 52:48is
- 52:48how
- 52:49does
- 52:49what
- 52:49we're
- 52:49talking
- 52:49about
- 52:50evolve?
- 52:50And
- 52:50my
- 52:51gut
- 52:51tells
- 52:51me
- 52:52that
- 52:53the
- 52:53agentic
- 52:54AI
- 52:54platforms
- 52:55are
- 52:55going
- 52:55to
- 52:55start,
- 52:55it's
- 52:56going
- 52:56to
- 52:56become
- 52:56Marketplace
- 52:572.0,
- 52:58and
- 52:58those
- 52:58agentic
- 52:59AI
- 52:59platforms
- 53:00are
- 53:00going
- 53:00to
- 53:00get
- 53:00a
- 53:00cut
- 53:00of
- 53:01the
- 53:01revenue
- 53:02directed
- 53:02from
- 53:03those
- 53:03retailers
- 53:03that
- 53:03ultimately
- 53:04allow
- 53:04them
- 53:05to
- 53:05plug
- 53:05in
- 53:05simply
- 53:06and
- 53:06easily.
- 53:06It
- 53:06won't
- 53:07be
- 53:07everybody,
- 53:07but
- 53:07it's
- 53:08going
- 53:08to
- 53:08be
- 53:08some
- 53:08of
- 53:09them.
- 53:09And
- 53:10so
- 53:10the
- 53:10task
- 53:10list
- 53:10for
- 53:11me,
- 53:11if
- 53:11I'm
- 53:11a
- 53:12CEO
- 53:12or,
- 53:13you
- 53:13know,
- 53:13I'm
- 53:13in
- 53:13that
- 53:13boardroom
- 53:14trying
- 53:14to
- 53:14say,
- 53:15how
- 53:15do
- 53:15I
- 53:15do
- 53:15this?
- 53:15Is
- 53:16I
- 53:16have
- 53:16to
- 53:16ask
- 53:16myself,
- 53:17what
- 53:18am
- 53:18I
- 53:18okay
- 53:18with
- 53:19getting
- 53:19scraped
- 53:19and
- 53:20what
- 53:20am
- 53:20I
- 53:20not
- 53:20okay
- 53:21with
- 53:21getting
- 53:21scraped?
- 53:22Like,
- 53:22do
- 53:22I
- 53:22want
- 53:23agentic
- 53:23agents
- 53:24on
- 53:24my
- 53:24site
- 53:24checking
- 53:25out
- 53:25for
- 53:25someone
- 53:26without
- 53:26my,
- 53:26without
- 53:27that
- 53:27customer
- 53:27ever
- 53:28entering
- 53:28into
- 53:28my
- 53:29property?
- 53:29My,
- 53:29my
- 53:30guess
- 53:30is
- 53:30they,
- 53:30a
- 53:31lot
- 53:31of
- 53:31people
- 53:31probably
- 53:31don't.
- 53:32So
- 53:32then
- 53:33it
- 53:33comes
- 53:33down
- 53:33to
- 53:34what's
- 53:34it
- 53:34going
- 53:34to
- 53:34cost
- 53:35for
- 53:35me
- 53:35to
- 53:36prevent
- 53:36certain
- 53:36information
- 53:37from
- 53:37getting
- 53:37transmitted
- 53:38that
- 53:38way?
- 53:38I
- 53:38don't
- 53:39know
- 53:39the
- 53:39answer
- 53:39to
- 53:39that.
- 53:40I
- 53:40don't
- 53:40even
- 53:40know
- 53:40if
- 53:40it's
- 53:40even
- 53:41possible.
- 53:41But
- 53:42those
- 53:42are
- 53:42the
- 53:42discussions
- 53:43you've
- 53:43got
- 53:43to
- 53:43start
- 53:43outlining
- 53:44what
- 53:44are
- 53:44we
- 53:44okay
- 53:44with,
- 53:45what
- 53:45are
- 53:45we
- 53:45not,
- 53:45and
- 53:46then
- 53:46go
- 53:46from
- 53:46there,
- 53:46in
- 53:47my
- 53:47opinion.
- 53:47Yeah,
- 53:48and
- 53:48not
- 53:48just
- 53:48the,
- 53:48the
- 53:49economic
- 53:49costs,
- 53:50but
- 53:50what
- 53:50are
- 53:50the
- 53:50costs
- 53:50if
- 53:51the
- 53:51customer
- 53:51can't
- 53:51purchase?
- 53:52Like,
- 53:52are
- 53:52you
- 53:53going
- 53:53to
- 53:53see
- 53:53a
- 53:54reduction
- 53:54in
- 53:54shop,
- 53:55in
- 53:55customer
- 53:55shop
- 53:56spend
- 53:56or
- 53:56awareness
- 53:57of
- 53:57your
- 53:57product
- 53:57if
- 53:58you're
- 53:58not
- 53:58allowing
- 53:59that
- 53:59activity
- 53:59to.
- 54:00You
- 54:00don't
- 54:00get
- 54:00the
- 54:00first
- 54:01party
- 54:01data.
- 54:01You
- 54:01don't
- 54:01get
- 54:02anything
- 54:02that
- 54:02you're
- 54:03used
- 54:03to
- 54:03getting.
- 54:03There's
- 54:04a
- 54:04lot
- 54:04of
- 54:04costs
- 54:04that
- 54:05come
- 54:05with
- 54:05allowing
- 54:06sites
- 54:06or
- 54:07bots
- 54:07to
- 54:07scrape
- 54:08you
- 54:08in
- 54:08ways
- 54:09that
- 54:09you're
- 54:09not
- 54:09ready
- 54:09for.
- 54:10Right.
- 54:11All
- 54:11right,
- 54:11you
- 54:11guys,
- 54:12let's
- 54:12close
- 54:12it
- 54:12up
- 54:12with
- 54:12the
- 54:12lightning
- 54:13round.
- 54:14Chad,
- 54:14you
- 54:14get
- 54:14question
- 54:15number
- 54:15one.
- 54:16Morrisons
- 54:17recently
- 54:17announced
- 54:17that
- 54:17it
- 54:18will
- 54:18limit
- 54:18which
- 54:18colleagues
- 54:19it
- 54:19allows
- 54:20it
- 54:20in
- 54:20its
- 54:21stores,
- 54:21back
- 54:22rooms
- 54:22to
- 54:22prevent
- 54:23what
- 54:23they're
- 54:23calling,
- 54:24quote,
- 54:24idling
- 54:25and
- 54:25promote
- 54:26more
- 54:26service
- 54:27on
- 54:27the
- 54:27shop
- 54:27floor.
- 54:28Did
- 54:28you
- 54:28ever
- 54:28idle
- 54:29in
- 54:29a
- 54:29stockroom
- 54:30back
- 54:30in
- 54:30your
- 54:30early
- 54:30career
- 54:31days,
- 54:31Chad?
- 54:32You
- 54:33know,
- 54:33my,
- 54:33my
- 54:33first
- 54:34real
- 54:34job
- 54:35was
- 54:35I
- 54:35worked
- 54:36at
- 54:36a
- 54:36grocery
- 54:36store
- 54:37in
- 54:37the
- 54:37grill
- 54:37area
- 54:39when
- 54:39I
- 54:39was
- 54:39in
- 54:40high
- 54:40school.
- 54:40Chef's
- 54:41hat
- 54:41and
- 54:42everything.
- 54:42Yes,
- 54:43I
- 54:43was
- 54:43the
- 54:43panini
- 54:44king.
- 54:45You
- 54:45know,
- 54:46there
- 54:46were
- 54:46likely.
- 54:48There
- 54:49were,
- 54:49there
- 54:49were
- 54:49likely
- 54:49some
- 54:50times
- 54:50that
- 54:50I
- 54:50Idled
- 54:51in
- 54:51the
- 54:51back,
- 54:52maybe
- 54:52took
- 54:52a
- 54:52stroll
- 54:53through
- 54:53the,
- 54:54you
- 54:54know,
- 54:54refrigerated
- 54:55cooler
- 54:55room.
- 54:56And
- 54:56I
- 54:57didn't
- 54:57want
- 54:58to
- 54:58maybe
- 54:58be
- 54:58next
- 54:58up
- 54:59for
- 54:59a
- 54:59customer
- 55:00order,
- 55:00you
- 55:00know,
- 55:00if
- 55:00I
- 55:00got
- 55:01through
- 55:01a
- 55:01lunch
- 55:01crowd
- 55:02or
- 55:02something.
- 55:02So.
- 55:03Yeah,
- 55:03probably
- 55:04prone
- 55:04to
- 55:04happen
- 55:04a
- 55:04few
- 55:05times.
- 55:05My
- 55:06gosh.
- 55:06Played
- 55:06some
- 55:07games
- 55:07with
- 55:07this
- 55:07pricing
- 55:08sticker
- 55:08gun
- 55:09behind
- 55:09the
- 55:10scenes.
- 55:10Sure,
- 55:10I
- 55:11see
- 55:11what
- 55:11you're
- 55:12doing
- 55:12there.
- 55:13All
- 55:14right,
- 55:14next
- 55:14one.
- 55:14Call
- 55:15her
- 55:15daddy.
- 55:15Host
- 55:15Alex
- 55:16Cooper
- 55:16got
- 55:16booed
- 55:17mercilessly
- 55:17for
- 55:17her
- 55:18rendition
- 55:18of
- 55:18Take
- 55:18Me
- 55:19out
- 55:19to
- 55:19the
- 55:19Ball
- 55:19Game
- 55:19at
- 55:19Wrigley
- 55:20Field
- 55:20last
- 55:20week.
- 55:21David,
- 55:22I'm
- 55:22guessing
- 55:22you,
- 55:22you
- 55:23saw
- 55:23the
- 55:23video
- 55:23of
- 55:24this.
- 55:24So
- 55:24if
- 55:24you
- 55:25were
- 55:25to
- 55:25serenade
- 55:25the
- 55:26crowd
- 55:26during
- 55:26the
- 55:26seventh
- 55:26inning
- 55:27stretch,
- 55:27how
- 55:28would
- 55:28you
- 55:28handle
- 55:28it?
- 55:28Would
- 55:29you
- 55:29straight
- 55:29sing
- 55:29it
- 55:29or
- 55:30would
- 55:30you
- 55:30ham
- 55:30it
- 55:30up?
- 55:32Yeah,
- 55:33you
- 55:33know,
- 55:33well,
- 55:33hey,
- 55:34I'm
- 55:34the
- 55:34world's
- 55:34worst
- 55:35singer,
- 55:35so
- 55:35I
- 55:35would
- 55:35never
- 55:36get
- 55:36asked
- 55:36to.
- 55:37To
- 55:37sing
- 55:37it,
- 55:37but
- 55:39I
- 55:39think
- 55:39I'd
- 55:39have
- 55:39to
- 55:40go
- 55:40very.
- 55:41It's
- 55:41one
- 55:41of
- 55:41the
- 55:41great
- 55:42traditions
- 55:43and
- 55:43it's
- 55:43so
- 55:43classical.
- 55:44I.
- 55:44So
- 55:44I.
- 55:45I
- 55:45think
- 55:45you
- 55:45gotta
- 55:45go
- 55:46straight
- 55:47sing
- 55:47it,
- 55:47engage
- 55:48the
- 55:48crowd
- 55:49and,
- 55:49and
- 55:50do
- 55:50it
- 55:50by
- 55:51the
- 55:51book.
- 55:51It's
- 55:51the
- 55:52only
- 55:52other.
- 55:52Otherwise
- 55:53you.
- 55:53It's
- 55:53just
- 55:53way
- 55:54too
- 55:54risky.
- 55:54Right.
- 55:55And
- 55:55it's
- 55:55not
- 55:55as
- 55:55much
- 55:55fun.
- 55:57Yeah.
- 55:58All
- 55:58right,
- 55:59David,
- 55:59you
- 55:59get
- 55:59question
- 56:00number
- 56:00three
- 56:00as
- 56:00well.
- 56:01Nextdoor
- 56:02just
- 56:02announced
- 56:02that
- 56:02they're
- 56:03re
- 56:03platforming
- 56:04with
- 56:04the
- 56:04help
- 56:04of
- 56:04AI
- 56:05to
- 56:05focus
- 56:05on
- 56:05more
- 56:06real
- 56:06time
- 56:06news
- 56:07and
- 56:07safety
- 56:07updates
- 56:08for
- 56:08neighbors
- 56:09and
- 56:09cut
- 56:09back
- 56:10on
- 56:10the
- 56:10cranky
- 56:11neighbor
- 56:11posts.
- 56:12Have
- 56:12you
- 56:12ever
- 56:12posted
- 56:13on
- 56:13the
- 56:13app
- 56:14and
- 56:14if
- 56:14so,
- 56:15why?
- 56:16And
- 56:16extra
- 56:17points
- 56:17here.
- 56:17If
- 56:17it
- 56:18was
- 56:18to
- 56:18shut
- 56:18down
- 56:19one
- 56:19of
- 56:19those
- 56:19cranky
- 56:20neighbors.
- 56:21Yeah.
- 56:22So
- 56:23a
- 56:24little
- 56:24embarrassed
- 56:25to
- 56:25admit
- 56:25this,
- 56:25but
- 56:26I'll
- 56:26admit
- 56:27it
- 56:27anyways.
- 56:27Are
- 56:28you
- 56:28the
- 56:28cranky
- 56:28neighbor?
- 56:33I
- 56:33am
- 56:33not
- 56:33the
- 56:33cranky
- 56:34neighbor,
- 56:35but
- 56:35I
- 56:35have
- 56:35shut
- 56:36down
- 56:36a
- 56:36cranky
- 56:36neighbor.
- 56:37Oh.
- 56:38Using
- 56:38my
- 56:38wife's
- 56:39account.
- 56:40Oh,
- 56:40okay,
- 56:41nice.
- 56:43Without
- 56:44her
- 56:44authorization,
- 56:45of
- 56:45course.
- 56:46Which
- 56:47when
- 56:47it
- 56:47was
- 56:48found
- 56:48out,
- 56:48did
- 56:50make
- 56:50me
- 56:50contribute
- 56:51to
- 56:51the
- 56:51luxury
- 56:52goods
- 56:52market
- 56:53as.
- 56:53As
- 56:54a
- 56:54doghouse
- 56:56to
- 56:56get
- 56:56myself
- 56:57out
- 56:57of
- 56:57the
- 56:57doghouse.
- 56:58But
- 56:58yeah,
- 56:58I
- 56:59actually
- 56:59think
- 56:59it's
- 56:59a
- 56:59really
- 56:59good
- 57:00thing
- 57:00like
- 57:00that
- 57:00they're
- 57:00re
- 57:01platforming.
- 57:01Wow.
- 57:02Great
- 57:02story,
- 57:02David.
- 57:03God.
- 57:03Yeah,
- 57:03I
- 57:03100
- 57:04agree.
- 57:05All
- 57:05right.
- 57:05An
- 57:05influencer,
- 57:06Mia
- 57:06Zilou.
- 57:07I
- 57:07think
- 57:07I'm
- 57:08pronouncing
- 57:08that
- 57:08name.
- 57:08Right.
- 57:09An
- 57:09AI
- 57:09powered
- 57:10social
- 57:10media
- 57:10star
- 57:11who
- 57:11has
- 57:11amassed
- 57:11over
- 57:12150
- 57:12Instagram
- 57:13followers
- 57:13by
- 57:14sharing
- 57:14sexy
- 57:14pics
- 57:15of
- 57:15herself
- 57:15at
- 57:16various
- 57:16tennis
- 57:16events.
- 57:17Took
- 57:17Wimbledon
- 57:18by
- 57:18storm
- 57:19last
- 57:19week.
- 57:19But
- 57:19there's
- 57:19a
- 57:19catch.
- 57:20If
- 57:20you
- 57:20caught
- 57:20that
- 57:21Mia
- 57:21is
- 57:21not
- 57:21real.
- 57:22She
- 57:22is
- 57:23100%
- 57:23AI
- 57:24generated.
- 57:24I
- 57:25looked
- 57:25at
- 57:25the
- 57:25photos
- 57:25and
- 57:26I
- 57:26cannot
- 57:26tell
- 57:27the
- 57:27difference,
- 57:28folks.
- 57:29Chad,
- 57:29how
- 57:29long
- 57:30do
- 57:30you
- 57:30think
- 57:30before
- 57:31AI
- 57:31influencers
- 57:32start
- 57:32popping
- 57:32up
- 57:32inside
- 57:33of
- 57:33retail
- 57:34stores
- 57:34like
- 57:34actual
- 57:35shoppers?
- 57:37I.
- 57:37And
- 57:37I'm.
- 57:38Well,
- 57:38I
- 57:38guess
- 57:38I'm
- 57:38glad
- 57:39that
- 57:39you're
- 57:39asking
- 57:39me
- 57:39a
- 57:40more
- 57:40professionally
- 57:41oriented
- 57:42question
- 57:42related
- 57:43to
- 57:43this
- 57:43could
- 57:43have
- 57:44gone
- 57:44in.
- 57:44So
- 57:44many
- 57:44directions
- 57:45otherwise.
- 57:45I
- 57:46don't
- 57:46even
- 57:46know
- 57:46what
- 57:46I
- 57:46would
- 57:47say.
- 57:47Like,
- 57:47you
- 57:48know,
- 57:48do
- 57:48we
- 57:48get
- 57:48sexy
- 57:49AI
- 57:49and
- 57:49Lululemon?
- 57:50What
- 57:50does
- 57:50that
- 57:51mean?
- 57:51I.
- 57:52Listen,
- 57:52I.
- 57:53I
- 57:53don't
- 57:53actually
- 57:53think
- 57:54AI
- 57:54modeling
- 57:55is
- 57:55that
- 57:55far
- 57:56off.
- 57:56Honestly.
- 57:57The
- 57:58economics
- 57:59of
- 57:59cutting
- 58:00down
- 58:00and
- 58:00marketing,
- 58:01creative
- 58:01and
- 58:01photo
- 58:02shoots
- 58:02and
- 58:03all,
- 58:03like
- 58:04the
- 58:04first
- 58:04ones
- 58:05who
- 58:05do
- 58:05it
- 58:05are
- 58:05going
- 58:05to
- 58:06get
- 58:06some,
- 58:06you
- 58:06know,
- 58:07public
- 58:07backlash
- 58:08for
- 58:08sure.
- 58:08But
- 58:09I
- 58:09think
- 58:09it'll
- 58:09be
- 58:09short
- 58:09lived
- 58:10and
- 58:10this
- 58:11actually
- 58:11will
- 58:12happen.
- 58:13Yeah.
- 58:13Wow.
- 58:14Yeah,
- 58:14it's
- 58:14probably,
- 58:14it's
- 58:15probably
- 58:15closer
- 58:15than
- 58:15it
- 58:16appears.
- 58:16The
- 58:16objects
- 58:16in
- 58:17the
- 58:17mirror
- 58:17are
- 58:17closer
- 58:17than
- 58:18they
- 58:18appear.
- 58:18Is
- 58:18that
- 58:18what
- 58:18you're
- 58:19saying,
- 58:19Chad?
- 58:19But
- 58:19closer
- 58:20than
- 58:20maybe
- 58:20we'll
- 58:21realize,
- 58:21given
- 58:21that
- 58:22no
- 58:22one
- 58:22even
- 58:22knew
- 58:22that
- 58:23this
- 58:23per,
- 58:23you
- 58:23know,
- 58:23that
- 58:24this
- 58:24person,
- 58:24that
- 58:25this
- 58:25wasn't
- 58:25a
- 58:26person.
- 58:26So
- 58:26I
- 58:27honestly
- 58:28could
- 58:28not
- 58:28tell
- 58:28the
- 58:28difference.
- 58:29All
- 58:29right,
- 58:29well,
- 58:29that
- 58:29closes
- 58:30us
- 58:30up.
- 58:31Thanks
- 58:31for
- 58:31a
- 58:31great
- 58:31show.
- 58:31You
- 58:31too.
- 58:32Happy
- 58:32birthday
- 58:32today
- 58:33to
- 58:33Fatboy
- 58:33Slim,
- 58:34Corey
- 58:34Feldman
- 58:35and
- 58:35to
- 58:35the
- 58:35man
- 58:36who
- 58:36helped
- 58:36us
- 58:36all
- 58:36wonder
- 58:37if
- 58:37there
- 58:37is
- 58:38enough
- 58:38time
- 58:38on
- 58:39Saturday
- 58:39to
- 58:40go
- 58:40to
- 58:40Home
- 58:40Depot
- 58:41and
- 58:41Bed
- 58:41Bath
- 58:42and
- 58:42Beyond
- 58:42in
- 58:42the
- 58:42same
- 58:43day,
- 58:43the
- 58:43incomparable
- 58:44Will
- 58:45Ferrell.
- 58:45And
- 58:46remember,
- 58:46if
- 58:46you
- 58:46can
- 58:46only
- 58:47read
- 58:47or
- 58:47listen
- 58:47to
- 58:47one
- 58:47retail
- 58:48blog
- 58:48in
- 58:48the
- 58:48business,
- 58:48Make
- 58:49It
- 58:49Omnitok,
- 58:49the
- 58:49only
- 58:50retail
- 58:50media
- 58:50outlet
- 58:50run
- 58:51by
- 58:51two
- 58:51former
- 58:51executives
- 58:52from
- 58:52a
- 58:52current
- 58:52top
- 58:5210
- 58:53US
- 58:53retailer.
- 58:54Our
- 58:54fast
- 58:54Buy
- 58:54podcast
- 58:55is
- 58:55the
- 58:55quickest,
- 58:55fastest
- 58:56rundown
- 58:56of
- 58:56all
- 58:56the
- 58:56week's
- 58:57top
- 58:57news.
- 58:57And
- 58:57our
- 58:57daily
- 58:58newsletter,
- 58:58the
- 58:58Retail
- 58:59Daily
- 58:59Minute,
- 58:59tells
- 59:00you
- 59:00all
- 59:00you
- 59:00need
- 59:00to
- 59:01know
- 59:01each
- 59:01day
- 59:01to
- 59:01stay
- 59:01on
- 59:02top
- 59:02of
- 59:02your
- 59:02game
- 59:02as
- 59:02a
- 59:02retail
- 59:03executive
- 59:03and
- 59:03also
- 59:04regularly
- 59:04feature
- 59:04special
- 59:05content
- 59:05that
- 59:05is
- 59:06exclusive
- 59:06to
- 59:06us
- 59:06and
- 59:07that
- 59:07Ann
- 59:07and
- 59:07I
- 59:07take
- 59:08a
- 59:08lot
- 59:08of
- 59:08pride
- 59:08in
- 59:08doing
- 59:09just
- 59:09for
- 59:09you.
- 59:09Thanks
- 59:09as
- 59:09always
- 59:10for
- 59:10listening
- 59:10in.
- 59:10Please
- 59:10remember
- 59:11to
- 59:11like
- 59:11and
- 59:11leave
- 59:11us
- 59:11a
- 59:11review.
- 59:12Wherever
- 59:12you
- 59:12happen
- 59:12to
- 59:13listen
- 59:13to
- 59:13your
- 59:13podcast
- 59:14or
- 59:14on
- 59:14YouTube,
- 59:15you
- 59:15can
- 59:15watch
- 59:16this
- 59:16episode
- 59:16in
- 59:17its
- 59:17entirety
- 59:18by
- 59:18Simply
- 59:18going
- 59:18to
- 59:19YouTube.com
- 59:20Amitalkretail
- 59:22Chad,
- 59:22if
- 59:22people
- 59:23were
- 59:23listening,
- 59:23they
- 59:23want
- 59:23to
- 59:23get
- 59:24in
- 59:24touch
- 59:24with
- 59:24the
- 59:24A
- 59:24and
- 59:24M
- 59:25consumer
- 59:25and
- 59:25retail
- 59:25group.
- 59:26Pick
- 59:26your
- 59:27brains,
- 59:27you
- 59:27and
- 59:27David's
- 59:28brains
- 59:28about
- 59:28anything
- 59:29that's
- 59:29on
- 59:29their
- 59:29minds.
- 59:29What's
- 59:30the
- 59:30best
- 59:30way
- 59:30for
- 59:30them
- 59:30to
- 59:30do
- 59:31that?
- 59:32You
- 59:32can
- 59:32always
- 59:32learn
- 59:33more
- 59:33about
- 59:34us
- 59:34and
- 59:34our
- 59:34practice
- 59:35at
- 59:35Alvarez
- 59:36and
- 59:36marsal-crg.com
- 59:39find
- 59:40us
- 59:40on
- 59:40our
- 59:40LinkedIn
- 59:41@
- 59:41Alvarez
- 59:42and
- 59:42Marsal
- 59:42Consumer
- 59:43and
- 59:43Retail
- 59:43Group.
- 59:43But
- 59:44because
- 59:44we're
- 59:45so
- 59:45gosh
- 59:45darn
- 59:45approachable,
- 59:46feel
- 59:46free
- 59:46to
- 59:47reach
- 59:47out
- 59:47directly
- 59:48to
- 59:48David
- 59:48and
- 59:48I.
- 59:49And
- 59:50happy
- 59:50to.
- 59:51Happy
- 59:51to
- 59:51connect.
- 59:53All
- 59:53right,
- 59:53well,
- 59:53thank
- 59:54you
- 59:54again
- 59:54to
- 59:54David
- 59:55Brown
- 59:55and
- 59:55Chad
- 59:55Lusk
- 59:56of
- 59:56the
- 59:56A
- 59:56and
- 59:56M
- 59:56Consumer
- 59:57and
- 59:57Retail
- 59:57Group
- 59:57for
- 59:58joining
- 59:58us,
- 59:58as
- 59:58they
- 59:58do
- 59:59every
- 59:59month.
- 1:00:00And
- 1:00:00on
- 1:00:00behalf
- 1:00:00of
- 1:00:01all
- 1:00:01of
- 1:00:01us
- 1:00:01at
- 1:00:01Omnitalk
- 1:00:02Retail,
- 1:00:02as
- 1:00:02always,
- 1:00:02be
- 1:00:03careful
- 1:00:03out
- 1:00:03there.