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Peel Police Deploy AI for Non-Emergency Calls | Toronto News
Peel Regional Police just launched an AI voice assistant on their non-emergency line to handle the flood of calls—over 273,000 annually—and free up human staff for real emergencies. The AI guides callers through questions to route them to info, tools, or a live agent, all while boosting efficiency without replacing human touch. Built with Hyper and part of a broader tech push—including Next Gen 911, which slashed wait times—this smart upgrade proves tech is here to empower, not replace, frontline service. Remember: 911 for emergencies, 905 for everything else. Listen in comfort:Get a discount…
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