Latest / The Inspired Stories Podcast / The Human Side of Private Equity: Rob Carskadden's Approach to Small Business Acquisitions
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. My name is Anthony Kotaspodi,
- 0:17and today's guest is Rob Karskad, partner at Three Rivers
- 0:21Capital. They were founded in 2005 and
- 0:24they're based in Pittsburgh. They focus on buying and
- 0:28recapitalizing small private companies.
- 0:30Their mission is to remove barriers to growth for family
- 0:34and entrepreneur owned businesses, helping them reach
- 0:37the next level. Rob Co founded Three Rivers
- 0:40Capital and has LED numerous initiatives to transform these
- 0:43companies using his 12 years of operational finance experience.
- 0:48Before launching the company, he was a partner at Standish
- 0:51Consulting and held finance roles at Ford Motor Company,
- 0:55refining his skills in process analysis and strategic decision
- 0:58making. Under his leadership, Three
- 1:01Rivers Capital has gained a solid reputation for its hands
- 1:04on approach and long term growth mindset.
- 1:08Rob's dedication to helping entrepreneurs thrive has made
- 1:10him a respected figure in the private equity space.
- 1:14Now before we get into all that good stuff, today our episode is
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- 1:47All right, back to our guest today, Co founder managing
- 1:49partner of Three Rivers Capital. Rob, I appreciate you making the
- 1:53time to Share your story today. Well.
- 1:54Thanks for having me, I appreciate it.
- 1:57OK. So before you found your way to
- 1:59Three Rivers Capital, you worked in finance at some pretty large
- 2:03companies including Ford and Thermo Scientific.
- 2:07Specifically, what kind of work were you doing, and how did it
- 2:11lay the foundation for the work that you're doing now?
- 2:14Well, it's interesting because, you know, I graduated from
- 2:16Columbia Business School and and that role, you know, my thought
- 2:21process was, was I going back to Wall Street 'cause I was on Wall
- 2:24Street prior to going to Business School?
- 2:26And I really thought to myself, you know, I didn't really want
- 2:29to go that path. I really wanted to get my hands
- 2:31dirty in industry and really learn about industry.
- 2:34And I also want to get out of New York.
- 2:35So I was at Columbia Business School.
- 2:37So I said, hey, it's time. I want to have a family and get
- 2:40out of New York. And so Ford had this program,
- 2:42it's called the Career Foundation Development.
- 2:45And what I really liked about it was a rotational program.
- 2:48It wasn't primarily finance, it was finance driven, but it was
- 2:52really kind of getting these, getting an opportunity for
- 2:56people like me to get, you know, get the experience on the floor
- 3:00material handling, you know, production, You know, one of my
- 3:04roles at Ford Motor Company is I was a production, you know, line
- 3:07guy for the launch of it was the new launch of it was 1994, the
- 3:13new launch of the Mustang. And I was on a Fender line and
- 3:16the and the whole, you know, steel, it was a steel plant.
- 3:21So it was a stamping plant for the the Fender program.
- 3:24So I had eight guys on the line and I was college you.
- 3:28Were working on the factory floor.
- 3:29I was working on the factory floor and we were in basically
- 3:32job. It was job one.
- 3:34It was the first year. So as you can imagine, on job
- 3:36one at Ford Motor Company, you know, we had new Kooka robots,
- 3:41we had new, new, new, you know, equipment.
- 3:44And so you're basically, you know, as everyone says, buying
- 3:46that first year car is really maybe not a, you know, the first
- 3:49model of your car is very difficult, right?
- 3:52Well, you know, we had eight guys on the line and I had to
- 3:56hit about 400 units a day. And I never forget this.
- 4:00It was the hardest job ever had. We were working 12 hour days.
- 4:02I was on my feet, but I really kind of learned a lot about kind
- 4:07of what it meant for these people to work.
- 4:09Quite frankly. I understand how difficult.
- 4:12I mean, there are people that work 30 years doing that kind of
- 4:14job and I was never ever so tired in my life, but hard.
- 4:18Physical labor. It was hard physical labor.
- 4:20You're on your feet. And again, we were doing
- 4:22overtime. It was, you know, trying to get
- 4:24everything to work properly. But but it taught me a little
- 4:28bit about kind of the difference between, you know, real labor
- 4:31and kind of where I was going with my career, right.
- 4:35So, you know, I started in that regard.
- 4:38I worked in the controller's office.
- 4:40I worked in product development. So fortunately in that era, it
- 4:44was the rotational program. But I got to see a lot of the
- 4:46different elements of manufacturing and what goes into
- 4:49it. You know, when you think about I
- 4:52worked on the program, it was called the FN program, It was
- 4:54the small market transmission program, and it was free job
- 4:59one. We were working with Mazda.
- 5:02Mazda was at the time, I think Ford owned 30% of Mazda at the
- 5:05time. So it was a joint development.
- 5:07So they would come from Japan and we would work through the
- 5:09engineering and then I would be working on the costing.
- 5:11So long and short of it was, you know, very interesting job, you
- 5:16know, had multiple roles at that time and learned a lot about
- 5:20really what it what it means to make a product.
- 5:23Yeah. So you had a lot of hands on
- 5:25experience. You were right there on the
- 5:26floor. You were seeing things up close.
- 5:29I'm curious, I mean, kind of Fast forward let's because I
- 5:33really want to talk most of our time here about what you're
- 5:35doing at Three Rivers Capital. You Co founded this firm.
- 5:40Tell me about how you met your partner and what was the
- 5:42inspiration behind starting this.
- 5:45Yeah, it was interesting. So I was consulting at the time.
- 5:48So I'd had. I was doing an activity based
- 5:51costing implementation for the Robert Bosch Corporation at the
- 5:56time here. And what?
- 5:57What does that mean? It's kind of like a buzzword,
- 6:00but you know, at the time, but it really is trying it.
- 6:03It's it's a form of cost accounting where you're trying
- 6:06to determine the real cost of delivering something or a
- 6:10service or a product. And so you know, those products,
- 6:14the cost that goes into those products, they're activities
- 6:16that go into that. And those activities basically
- 6:19are allocated, you know, to that particular product or service.
- 6:24And those activities themselves have drivers to those
- 6:27activities. And therefore, you know, there's
- 6:30a cost to that activity. So you can allocate that cost of
- 6:33that activity to get it, you know, to the final delivery of
- 6:37that product or service. And so there's a lot of like
- 6:39analysis and mapping time studies, things like that, that
- 6:42you do and so that you can say, all right, I mean, it can, it
- 6:46really is helpful, obviously in some services.
- 6:48So, you know, you may, you know, have an engineer that has to do
- 6:53XY and Z. And so I have to spend time
- 6:55doing this. I spend time doing this.
- 6:57How do I allocate my time to this particular product?
- 7:00What am I doing? You know, it's, it's, it's
- 7:03basically a fancy way of talking about a more, I'd say detailed
- 7:08cost accounting. OK.
- 7:10So that's what you were doing at the time and then the idea and
- 7:13the the meeting up with your partner, how did that come
- 7:16about? Well, you know, it was a mutual
- 7:19friend I met Dale Buck Walter, who by the way, everything I'm
- 7:22talking about today, about my, my firm and all that, you know,
- 7:26all kudos to him because everything I'm talking about, he
- 7:29had a big major role in all of this.
- 7:32But that being said, we met in, you know, I think it was around
- 7:362003, 2004 time frame and mutual friend and he was in a
- 7:41transition as well. He was looking at, you know, I
- 7:43had the freedom because I was doing my own thing, you know,
- 7:46enjoying, you know, for the first time in my life, actually
- 7:48making money based on what I was delivering, you know, So it was
- 7:52really my, it was interesting foray into understanding what
- 7:56entrepreneurship's about because, you know, I'm getting
- 7:58paid for the value and service I'm doing.
- 8:00And I was kind of really learning a lot about that aspect
- 8:03of it. But in the process, I met Dale.
- 8:06Dale was also looking to, I think his his job, he was going
- 8:10to have to move to Tampa. His kids were in Pittsburgh.
- 8:12He didn't want to move. We had talked about, you know,
- 8:15this idea of a private equity firm.
- 8:17And then, you know, really what happened was, you know, we felt
- 8:22like, you know, as we talked, we felt like there was this need in
- 8:24the market. Now, this is back in 2004, and I
- 8:27think the world's changed since then.
- 8:28But you know, there are all of these companies that are owned
- 8:33by people who are over 55 years of age throughout the entire
- 8:36Rust Belt area. And that's where we looked at in
- 8:38the beginning. And I think we did some analysis
- 8:41that east of the Mississippi, 350,000 companies under 50
- 8:45million of revenue that were owned by owners that were 55
- 8:49years and older. So what were they going to do
- 8:51with their businesses, right? I mean, most of these
- 8:53individuals, you know, their most of their net worth was kind
- 8:57of locked up say in these companies and they didn't have
- 9:00transition plans some. Literally have family members
- 9:04that wanted to come and take over the business.
- 9:06Yeah. And if you think about the time
- 9:08frame, right, this is right past the late 90s and the.com boom
- 9:11and everything else. And I think a lot of the, you
- 9:13know, the, the, you know, children and, and people coming
- 9:17up in that era were like, do I want to work in my dad's or my
- 9:20mom's or my family's factory? You know, I want to go work for,
- 9:24you know, Google or I want to work for eBay or whatever
- 9:27factory. Jobs weren't sexy.
- 9:28I'm going to go get a high pay and white collar job.
- 9:30Yep. And I think that transition, so,
- 9:32you know, a lot of the, I'd say the boomer era of, of owning
- 9:35businesses. So, you know, we saw this huge
- 9:37opportunity set on the other side of the coin.
- 9:40There really weren't any real private equity or institutional
- 9:43money working in this environment.
- 9:45That seems crazy today. That is amazing.
- 9:48Yeah, yeah. Now everybody's doing it right.
- 9:50Everyone's doing it, but at that time there weren't.
- 9:53So what does that mean? High demand?
- 9:55High demand would meaning, you know, I would say, I'd just say
- 10:00high demand from people who want to sell their business.
- 10:02But let's just flip that for a moment and say a supply of all
- 10:05these companies that are out there that need, you know, that
- 10:10someone out there that can help them, you know, transition their
- 10:13businesses, but really not a lot of private equity involved right
- 10:17at all. And so you know.
- 10:20What was PE focused on at the time?
- 10:22Was it still? It was tech, right?
- 10:23Well, it was tech and it's, it was larger, you know, again.
- 10:27Got it. This was too small for most
- 10:28people's radar. Yeah.
- 10:29Think about a high margin. It's kind of like a higher
- 10:31margin business, the higher up you go, right, Bigger these
- 10:33bigger, you know, put more money to work.
- 10:36The other side of the coin is in these kind of businesses, and we
- 10:39can talk about this a little bit later, but these kind of
- 10:41businesses really private equity kind of came in to say, you
- 10:45know, they're, they're buying these companies and they're
- 10:47moving these companies forward in a way that maybe is a little
- 10:52bit easier as you're at the, at the, at the larger scale than
- 10:55you are at the smaller scale, right?
- 10:56The smaller scale businesses, they're usually not really
- 10:59prepared for, for, for the way the private equity industry was
- 11:03at the time. They weren't scalable.
- 11:05There are a lot of these issues that they had, whether it was IT
- 11:09infrastructure, you know, management science alike.
- 11:12So, you know, the, the idea was, is that these were hard deals to
- 11:16do. And they're hard deals not only
- 11:18just to, to, to actually get done.
- 11:21They were actually, these were deals that you had to roll up
- 11:23your sleeves and really get involved with.
- 11:25You weren't just buying a company and saying, all right, I
- 11:28got this platform. Now I'm going to go out and
- 11:30find, you know, 5 or 6 other companies to roll into this and
- 11:34to, you know, to drive this into a larger market, you know, which
- 11:37is a lot of what private equity did and still does today.
- 11:40They're still they, they still do today.
- 11:43This was more of like, all right, you have to come in and
- 11:45really transform a business from the ground up, basically
- 11:49foundational. OK.
- 11:53Say more about the team that you've got there at Three Rivers
- 11:55Capital. Is it, is it, you know,
- 11:58primarily just you, you're like super small shop or you have
- 12:01some folks that are helping? Yeah, No, we do.
- 12:02We, you know, we've changed over the years, right In the
- 12:05beginning it was just myself deal and we had another partner,
- 12:07Bob McGuire at the time and and an assistant and we did all of
- 12:12that work. You know, we did everything
- 12:14ourselves. We sourced, we modeled, we did
- 12:17did all of it, you know, over the years.
- 12:20Now we have, you know, we have 22 deal people.
- 12:24We have, we have another partner who's just got promoted partner
- 12:26Michael Zong, who who, who drives our transaction group.
- 12:30We have, we have a, a significant back office I would
- 12:33say. And that really had to morph
- 12:35because of, you know, just the fact that today we have 8
- 12:38companies in our portfolio. So you know, we have basically a
- 12:41controller. We have two deal people, I have
- 12:44an OPS manager and then we also have we have a whole group of
- 12:49people operating partners that work for us that we have, you
- 12:54know located with our companies. So you know, we're about a seven
- 12:58person shot today. Again, what we do is, you know,
- 13:02primarily we're quarterbacks. That's that's what we do
- 13:06generally speaking. We have a lot of vendors and a
- 13:08lot of partners, you know, that we've developed over 20 years
- 13:12that support us in all different aspects of it.
- 13:14But our team is really focused on, you know, portfolio
- 13:17management, which is really where we built our Firma
- 13:20transaction side of it. We're you know, we've been doing
- 13:22it for 20 years. It's we can crank out
- 13:24transactions left and right. Pretty good at that.
- 13:28So help me understand, when you guys go into an opportunity, are
- 13:32you buying 100% of the company? Are you taking majority stake?
- 13:35Are you taking over operational control?
- 13:38We do controlling interest, meaning we have over a 51%
- 13:41ownership in most cases. We have, you know, the vast
- 13:44majority ownership, you know, and you know, more often than
- 13:49not, a lot of times our owners will roll over and join us in
- 13:52the journey. You know, we always call it the
- 13:55second buy of the Apple. They get a payday when we buy
- 13:57the business and they have an opportunity to to run with us to
- 14:01get that second buy and. So they stay on board and
- 14:03they're helping from an operational aspect as well.
- 14:06Yeah. And, and sometimes they stay on
- 14:08for the duration, sometimes they'll stay on for six months,
- 14:11sometimes they'll invest, you know, a significant amount,
- 14:14sometimes a little and then there are sometimes they don't.
- 14:17But for the most part, you know, what we do is we go in, we take
- 14:21a controlling interest. We also give, you know, at least
- 14:2610 to 15% of the company we we set aside for our, our employees
- 14:30and our, our management team. So they have what we call
- 14:33profits interest. So you know, we're never 100% at
- 14:37the very least you know the employees and or you know the,
- 14:40the, the operating team you know has has some equity in the
- 14:43business. And so a lot of times it's part
- 14:46of the transition. You're finding your own operator
- 14:48to kind of put in place there or maybe promoting from within if
- 14:51it makes sense. Both, yeah.
- 14:53And, and and that's part of the diligence, right.
- 14:56You know, we talked about when you do deals in this space, I
- 14:59think the one thing that 20 years of experience has taught
- 15:02us is, you know, when you're buying these companies, again,
- 15:05they're either family owned businesses or entrepreneur LED,
- 15:08you know, owner LED. It's a very emotional decision
- 15:12for them. And I and I think sometimes, you
- 15:16know, and I think this is kind of the issue sometimes with a
- 15:19lot more, you know, we have a lot more players coming into our
- 15:21space now, right? And we have over the 20 years,
- 15:24primarily because people are seeing the opportunity.
- 15:27But you know, when you come into the space, you have to really
- 15:30understand there's some nuances to this that are different than
- 15:33what I would say at the, at the, at the next level up in private
- 15:36equity. And that is understanding that,
- 15:38that emotional impact. There's, there's a human element
- 15:41to this is a little bit more delicate.
- 15:43And, and, and so, you know, when we go in, we have to, you know,
- 15:47navigate that and, and, and, and that really kind of plays into
- 15:52how we think about transitioning the businesses too, right?
- 15:56Because, you know, these are good businesses, right?
- 15:59We go and we're buying good businesses.
- 16:01They have to have tailwinds. They have to be in markets that
- 16:03we're interested in all the, the basic underwriting that you
- 16:06would expect. But yet, you know, there are
- 16:09clearly some low hanging fruit and things that they aren't
- 16:12doing right that we see that. What can we do to help make them
- 16:16scale? You know what's holding them
- 16:18back? And in many ways, you know, most
- 16:21owners, no one's going to know. We always tell this to the
- 16:23owners too. No one's going to know your
- 16:25business better than you do, including us.
- 16:28We're going to come in. We can do all the work in the
- 16:29world. You know, I know a lot of people
- 16:32in our industry think they're really smart and I'm sure they
- 16:34are, but no one really understands their business the
- 16:37way that entrepreneur who built that business stuff.
- 16:39So that partnership is critical, but really where that
- 16:42partnership works and where you have to understand this, you
- 16:44can't change what made the magic to begin with.
- 16:47You have to. Understand you don't want to
- 16:49upset the apple cart, you got a good thing going.
- 16:52But what what are the actually? Can you give a specific example
- 16:55of low hanging fruit? You went into Company X and they
- 17:00were doing this one way or they weren't doing it at all and and
- 17:03you guys were able to put something in place that really
- 17:06helped to accelerate that growth.
- 17:08I mean there's a whole multitude of things.
- 17:11You know, most companies at this level something's pretty basic
- 17:14like the the biggest value creator of all in these
- 17:19companies is organic growth, right?
- 17:23So if you think about us, we buy businesses from three to 10
- 17:26million of EBITDA in that space. And so literally, you know, I
- 17:33would say take sales processes. Many of these companies, you
- 17:38know, if you think about it, right, if they're especially
- 17:40entrepreneur LED or owner LED, right, they are primarily the
- 17:45salesperson for these companies. They're the ones that started,
- 17:48they're the ones that had the vision, they're the ones that
- 17:50knew it. They're the ones that went out
- 17:52and really pumped it to build that business.
- 17:55And what we often find is find is that that piece of it is
- 17:59always lacking, you know, the importance of building a good
- 18:03tight sales process because it never really needed he, you
- 18:06know, the individual was able to drive and grow that business.
- 18:10Oftentimes that business is started by that Keystone account
- 18:13that really gets in the business, right?
- 18:15Find that one major account that gets you launched, right?
- 18:18And then therefore, it's in many cases in our businesses, there's
- 18:21some customer concentration for that reason, right?
- 18:24Which is risk. Which is risk.
- 18:26So that sales process is critical to de risk it right,
- 18:29and also to really accelerate the growth.
- 18:31And that's that's often low hanging fruit.
- 18:33I'd say secondly, we'll find that like, you know, strategic
- 18:38planning based some basic management science, I call it
- 18:42right. You know, it's it's IT
- 18:44infrastructure. How do you scale right?
- 18:46I mean, the fact of the matter is, you know, in today's world,
- 18:50you have to have a fairly, you know, sophisticated tech stack
- 18:54to really, really, you know, drive value.
- 18:58You know, they have their their tech stack, they may have
- 19:01something they built. And sorry Rob, when you talk
- 19:03about tech stack, what like? An ERP, Yeah, like an ERP
- 19:07system, say, Or maybe you know, you know, just, you know, your
- 19:13basic CRM, you know, you know which.
- 19:15Goes into the sales processes that you were talking about that
- 19:18you need to put in place. Exactly.
- 19:20And many times they may have, you know, holes in their
- 19:23organizational structure. And what's really interesting is
- 19:27I, again, I call this stuff foundational in a way.
- 19:30What's interesting about some of these things is that's what's
- 19:32great about these businesses. The impact you can have, you
- 19:37know, by doing these really basic foundational things on the
- 19:41growth of these companies can be fairly substantial.
- 19:44Things that you guys have done over and over again.
- 19:46So you've kind of got the playbook for it may not be you
- 19:49know, common knowledge to the businesses that you're
- 19:53acquiring. And that's why it's such a good
- 19:56sort of relationship there is you guys have that expertise to
- 19:59bring in, put that foundational stuff in place that you've seen
- 20:02work again and again and again. And you can you can see some
- 20:06results from it pretty quickly. Well, think about it this way.
- 20:09If I started a business and let's say I was in my late 20s
- 20:13and I started my business, start building it now I'm in my 30s,
- 20:17forties, 50s, you start getting in the into that realm.
- 20:21You spent your whole career in that business.
- 20:24Your aperture is fairly probably you know your business really
- 20:28well, but you haven't really experienced a lot of other
- 20:31things outside of your business. I think what's really
- 20:33interesting about this is where the partnership comes in, right?
- 20:37You have the, you know, you have the expertise and the domain
- 20:41expertise and knowledge of that entrepreneur or that owner or
- 20:44that family who's been there for years and years and years.
- 20:46They, you open up that aperture of thought that maybe they
- 20:50haven't seen before, right? Whereas, you know, we've owned
- 20:54dozens of companies, we've been through multiple cycles.
- 20:58We've been through the Great Recession, you know, COVID, all
- 21:01the above, right? We've seen supply chain issues,
- 21:03we've seen inflation, we've seen all this.
- 21:05We've, we've had to navigate companies through some of this
- 21:10and they've had to navigate themselves and they, they
- 21:12figured it out as well, right? If they've been around for that
- 21:14long. But the point is, is that, you
- 21:16know, you know, over the years, what we do is we bring different
- 21:20perspectives, we bring opportunity, we bring different
- 21:25thinking and also different, you know, I, I would say a whole
- 21:29laundry list, I would say of, of relationships and service
- 21:33providers that can really be helpful.
- 21:35So, you know, it's really that partnership, you know, when it
- 21:39works, that partnership can really can keep the magic of the
- 21:42company and open it up, you know, to to greater just let's
- 21:46go back to the moment for like strategic planning and one of
- 21:49the real basic things. I think a lot of companies at
- 21:51this level don't do think about the map of your, your your
- 21:56market and service, right. And you say, all right, I'm in a
- 21:59I'm in a company that provides, you know, we have a company now
- 22:01and wound care, right? And you say to yourself, all
- 22:06right, what are we servicing the market?
- 22:09Are we, does our service map really cover the whole range of
- 22:13mark, you know, of opportunities that we see?
- 22:15What are those opportunities? What are some of the
- 22:17technologies coming down the path that we should be thinking
- 22:19about? Should we be getting into some
- 22:21of those? Right.
- 22:23So there, you know, I think there's some level of strategic
- 22:25thinking and thought that brings into play.
- 22:27There's frameworks, right? You know, I always say some of
- 22:30them I think are kind of silly. You know, some people think, oh,
- 22:32it's just another Business School framework, you know,
- 22:35whatever. But I do think some of these
- 22:37frameworks are important because they're communication tools, and
- 22:40communication is always probably the critical.
- 22:42I always say, you know, business in many ways is just an amalgam
- 22:46of conversations, right? I want to go back to something
- 22:50you said a little bit ago about sort of the human element of the
- 22:54transition because I think this is really important and and you
- 22:58were saying as much, but I want to explore it a little bit more.
- 23:01Something I've gone through in exiting businesses, something
- 23:03I've seen a lot of my peers, my friends go through as well is an
- 23:08exit is seems very exciting when you're on this side of it.
- 23:12As you get closer to it and sort of the realization of this big
- 23:17life transition settles in, question marks start to come up
- 23:22as you get on the other side of it and the day-to-day of your
- 23:27life has now significantly changed, then it becomes really
- 23:32destabilizing. Like part of your identity has
- 23:34kind of been yanked from you. This is been a big part of the
- 23:38reason I got out of bed every morning for years and years and
- 23:41years. I go in, I meet with my team, I
- 23:44make decisions, I put out fires, I meet clients.
- 23:48Now what do I do with myself? Now?
- 23:50Where do I fit in? I'm guessing you have seen this
- 23:53up close and personal multiple times.
- 23:56How have you either been able to help folks through that or seen
- 24:00people kind of manage that process on their own to kind of
- 24:03find that? New way of life.
- 24:05That is a an excellent, excellent observation and good
- 24:09question. And and I would say that is
- 24:11definitely true. I mean, you'll even have there,
- 24:14there are people who are in their 80s that may go to the
- 24:17office. They, they're the owners.
- 24:18They may not even be that involved in the business
- 24:21anymore, but they go in for four hours a day to say hi to
- 24:23everybody, have their coffee. And it's part of their life,
- 24:27right? You know, it's a different, it's
- 24:31a difficult thing because there really is probably no real good
- 24:34answer for that from our perspective on how someone
- 24:38transitions that because you, you know, at some point, you
- 24:41know, either they're there or they're not.
- 24:43And if they're not, there's not much, you know, we can do about
- 24:46it. But I would say that it's
- 24:48important that they understand that their company is in good
- 24:51hands, right? I mean, the, the best you can
- 24:55do, you know, in that regard is, is let them know that, hey, we,
- 25:00we, we have you covered. We're going to take good care of
- 25:02your, of what we would consider your baby.
- 25:06And, you know, and, and that really happens through the
- 25:10process before we sell or before we buy this.
- 25:14That's right. And so the communication and the
- 25:17alignment is important. And I always tell people when
- 25:19they're trying to sell their business, you know, you know,
- 25:22our industry is full, you know, it's, it's, it's a bell curve.
- 25:25I mean, there's, there's going to be some great firms and not
- 25:28so good firms. And in the middle, right, who
- 25:31you choose as your partner is critical and that evaluation of
- 25:34your partner upfront in terms of who they are, what their
- 25:38approach is. And one of that, one of the, I
- 25:40think benefits we get from being around so long as we have, you
- 25:44know, we have a lot of references, right, for what we
- 25:46do, but you know, it, it's that communication up front and that
- 25:50alignment of like our vision for what we want to do with the
- 25:53company and, and making sure that that alignment is is there
- 25:58with them and us. Now, you know, we may not see
- 26:01eye to eye on everything, right? Some of the things that we want
- 26:04to do they haven't done. They haven't maybe thought about
- 26:08it or you know, but for the most part, you know, it, it's more
- 26:12what are you going to shut down my business and consolidate it
- 26:14somewhere else? Well, I don't want to sell it,
- 26:16right? Are you going to fire half of my
- 26:18employees and do this XY and Z? Well, I may not want to sell to
- 26:21you, right? Because let's think about it.
- 26:23Most of these companies, those employees are like family do
- 26:26that, right? They may be going to the club
- 26:29with some of them, you know, playing golf and I know they're
- 26:31kids. And you know, a lot of these
- 26:33companies are in smaller towns where people, everyone knows
- 26:35each other, right? So, you know, that communication
- 26:39up front and that alignment of vision is really, I think, you
- 26:43know, the best you can do. And then when it comes to the
- 26:46other side, you know, sometimes, actually more often than not
- 26:51from what I just said earlier, these people do have a lot of
- 26:54domain expertise. One of the things that you'll
- 26:57find happen is they'll sit on the board.
- 27:00You still have a board seat, you still have access, you still
- 27:03can, you know can be involved in some they.
- 27:05Still have their feet wet in the business?
- 27:07Yeah, that means a lot to them. Yeah.
- 27:09And that's one of that's one of the things that I think probably
- 27:12happens more often than not. And and it's and we welcome it
- 27:15because they have that expertise and knowledge.
- 27:17We don't want that to lead. So I want to hear a little bit
- 27:21more about what specifically you look for in a business.
- 27:24I mean, you've already mentioned kind of the EBITDA range 3
- 27:26million to 10 million annually. What kind of markets do you guys
- 27:31like in terms of industries? What kind of geographies are
- 27:35best for you? How do you think about that?
- 27:37Yeah. I mean, it's changed over the
- 27:39years, right? I mean, again, after two
- 27:41decades, things kind of move. But one of the things that we
- 27:43really focus on is 1 is size, as you mentioned.
- 27:47I think the other side is, you know, we've done, I think 19
- 27:52white papers we started in 2015 and honing in on thematics, but
- 27:58we like to stay a little bit flexible because we believe
- 28:02right, you know, and we've seen it every day as the world
- 28:05changes fairly dramatically. So getting 2 honed in in one
- 28:10area or another, especially over 20 years doesn't make any sense.
- 28:13I mean, we were in oil and gas in the mid, you know, like 2013
- 28:17fourteen and 15. You know, we're, we, we're not
- 28:20doing that today, but our thematics about, you know, 2015,
- 28:25we, we, we looked at it from the perspective of what are the
- 28:28great factors of influence that we see that we think are going
- 28:31to be relevant for at least a decade.
- 28:34And it's kind of funny because it, it remains to be true.
- 28:38We had, you know, escalating global conflict, Go figure,
- 28:42right? We had the transformation of
- 28:46our, you know, basically our energy situation and grid.
- 28:50We also talked about demographics, right, and the
- 28:54demographic change that were happening.
- 28:55So the big, big picture. And then when, you know, finally
- 28:59we we we talked about basically, you know why we consider it's,
- 29:06it's essentially the transformation and digitization
- 29:10of the industries going forward. So if you think about that from
- 29:13the perspective of industrial automation or you know Internet
- 29:18of Things, we see it, we those are the trends that we looked
- 29:22at. And then from there we drill, we
- 29:24drill down to manifestations and from MANA and we wrote about
- 29:27those and then we drill down into what we would consider sub
- 29:30vertical markets that we thought think are are attractive.
- 29:34Those sub verticals may change year over year.
- 29:37What do they look like now for you?
- 29:40Well, right now, you know, you know, we, we've been kind of
- 29:43moving and we have for an A few years into the healthcare
- 29:47services side of the coin. We have quite a few of those.
- 29:52And I would say industrial automation, those are the two
- 29:55that really are very interesting to us.
- 29:58And I'll give you, you know, so if you think about, you start,
- 30:01like I said earlier about the, you know, demographics, right?
- 30:04Can you roll down and you have the change with millennials now
- 30:07you have the change with Gen. Z and now you have, you know,
- 30:10the retirement obviously of the baby boomers and maybe even some
- 30:14Gen. Xers now, right?
- 30:15And so, you know, we, we saw like everybody else, obviously
- 30:19healthcare and healthcare services consumption was going
- 30:21up. But the question was where do
- 30:22you want to play? So when we talk about the sub
- 30:24vertical, right, we looked at, we want to play in an, in, you
- 30:28know, in, in a segment of the market that basically reduces
- 30:33the cost curve, right, in the industry itself, right?
- 30:37And we want to, and, and it has measurement of, of, of improving
- 30:41outcomes, right? And, and also that you can
- 30:44actually service, meaning, you know, who are the, who are the,
- 30:49who are the employees that you're going to need to hire to
- 30:52service this industry? Those are all critical factors.
- 30:55And I'll give you an example. So we did, you know, about 15
- 30:58years ago, we, we launched into, it wasn't 15, maybe a little bit
- 31:02less, but we went into physical therapy.
- 31:05And where, where did that make sense at the time?
- 31:07Well, that made sense because physical therapy was a cheaper
- 31:10alternative, right, to going straight to orthopedic and
- 31:14getting surgery. We felt like, you know, there
- 31:17were good outcomes in physical therapy.
- 31:19People were getting getting healed, right?
- 31:21And you know, there were plenty of physical therapists to hire
- 31:25and there are people out there right now.
- 31:28You know, we moved into pediatric home, home healthcare.
- 31:32That was another industry we got into.
- 31:34And what did that mean? Well.
- 31:36These are, sorry, specifically pediatric home health care.
- 31:40Pediatric home health care. So it's private duty nursing.
- 31:42So in that example, right, you have children who need 24/7
- 31:47care, They're catastrophic situations they're in, they're
- 31:49basically in Children's Hospital.
- 31:52So what happens is I'd, you know, the, the, the, the cost
- 31:55differential of being in Children's Hospital versus being
- 31:58home is, is significant. So you're bending that cost
- 32:01curve down. You're bringing those children
- 32:03home to their families and that personal care that they get
- 32:07because these nurses that work in this industry are just Saints
- 32:11and they have that really good, you know, relationship with
- 32:13those children and that family. So the level of service is
- 32:16better. It's more personal.
- 32:19And so that was an area which we, you know, that's another
- 32:22example of of of kind of going down to that sub vertical and,
- 32:26and why we chose that. Apologies if you already
- 32:30mentioned this, but what's the what's the term of your fund?
- 32:33Are you guys kind of 7 to 8 year, 10 year hold or or is this
- 32:37like a like a buy and build and like just you guys depends.
- 32:41I mean we. We're not much different in
- 32:43terms of our we would, you know, we've had it.
- 32:46We've had I think 3 exits that we've owned the company with it
- 32:49for three years, OK. I think we have some right now.
- 32:53We've owned for six or seven, you know, and all in between.
- 32:57I mean, we're, we're not under the gun necessarily to, you
- 33:01know. We we feel like it's.
- 33:04A little bit of a longer cycle, I think in what we do because of
- 33:06what I said earlier about the foundational, you know,
- 33:10investments you need to make to start the scale.
- 33:13I'd say the first year, year and a half you're really trying to
- 33:16put all those foundational elements together.
- 33:19You are growing the business, you're doing the best you can.
- 33:21But for example, in that pediatric home health care
- 33:23business, we grew top line by 35%, but EBITDA was flat.
- 33:28And the reason that was the case was because we had to, we, we
- 33:30probably spent a million and a half dollars in year 1
- 33:35compliance, right? How do we upgrade compliance?
- 33:38What are we doing in our recruiting structure?
- 33:40How we, you know, so as you put that SG and A to build that
- 33:44scale, you know, what kind of system do we need to put into
- 33:47place? You know, so you have, you know,
- 33:49your healthcare systems and your ARP and all that, all those
- 33:52foundational investments that take time and effort.
- 33:55You know, you're just not coming out of the gates right away and
- 33:58doing it at the same speed. And, and quite frankly, we're
- 34:02not even thinking about say, add on acquisitions or anything else
- 34:05until those foundational elements are handled.
- 34:09Rob, I'd be curious to hear a. Specific specific example like
- 34:13an actual case study. If you can mention the company's
- 34:15name, even better. Where your finance experience in
- 34:20particular directly influence the direction of the success of
- 34:25one of your companies. You know, I would say it's.
- 34:29Interesting. Finance is a broad.
- 34:32Term I would say are, you know when we think about it, I would
- 34:36say the impact finance is not real difficult.
- 34:39The the rural area where finance helps them would be obviously
- 34:43the capital structure that we put into place to give them the
- 34:45liquidity they need to do what they need to do.
- 34:48I would also say on the evaluation side of projects,
- 34:52things like that, there's some rigor that we put into place,
- 34:55but it's really on the add on acquisitions is where our
- 34:57finance comes in. I think the real impact is on
- 35:00the operational stuff that I talked about earlier.
- 35:02That's really where that comes into play.
- 35:04And it's interesting because we're a business that people
- 35:06think is just finance driven and I think in some levels it's
- 35:09important and it is. But yeah, of course we help, you
- 35:13know, when it comes to accounting, it comes to KPIs, it
- 35:15comes to all those elements, right?
- 35:18We put all those in place and those are lightly considered
- 35:21finance per SE. And we'd put some finance,
- 35:24finance rigor. We have, you know, financial
- 35:27reporting that we do, you know, monthly, we have quarterly.
- 35:30We put all that discipline in place.
- 35:33But really and truly I would say probably more than any an
- 35:37example, you know, maybe in, in, in terms of, you know, I would
- 35:43say like one of our companies in Salt Lake PCG, you know, where
- 35:48we owned a ton of equipment, right?
- 35:51And some equipment, we were like, look, this company in many
- 35:54ways, it was really kind of fascinating because the prior
- 35:57owner collected a lot of, you know, equipment, but a lot of
- 36:01equipment wasn't put to use, right.
- 36:03So there is a valuation there that we do and it's like, OK, as
- 36:06part of our plan, does this fit in, not fit in, How do we
- 36:10evaluate it? What do we need to in terms of
- 36:13restructuring the balance sheet? We sold some of that equipment.
- 36:17We sold a lot of it, right, help pay down debt and do that.
- 36:20So those those are things that we do.
- 36:22I think that we come in and bring a different perspective
- 36:24and an analysis and an approach that helps that company make
- 36:28those decisions. But in reality, it's like those
- 36:31are the decisions that they weren't thinking, why, why are
- 36:33you just hanging on to all these assets?
- 36:35They're not creating any value for you right now.
- 36:38And so there's a make buy, right?
- 36:40Do we, you know, is this in the plan?
- 36:41Do we want to keep this? You know, we have a whole second
- 36:44line, you know, in one company, a beverage line, right?
- 36:48What do we need this for? We're not using it, right?
- 36:50What do we need to do? Let's let's unlock some of that,
- 36:52you know, value that's sitting there and recycle that into
- 36:55something that's more I kind of want to touch on some.
- 36:58We touched on this a little bit earlier.
- 36:59I want to come back to it, you know, when you're structuring A
- 37:02controlled buyout and you, you want to keep everybody happy,
- 37:06right? You guys obviously need to hit
- 37:07your numbers. You want the folks that are, you
- 37:11know, exiting eventually or now to, you know, to be happy and
- 37:15for the employees to be happy. What are what are some key
- 37:17strategies that you employ to make sure that both the seller
- 37:21and the business itself are going to thrive after that
- 37:25transition? Yeah.
- 37:28That's, that's, that's the critical piece I alluded to
- 37:31earlier about the communication and the alignment, right.
- 37:35So, you know, when it comes down to what we do presently is we
- 37:40have we develop during our diligence process what we call a
- 37:43value creation plan. And that plan, you know, is
- 37:48driven primarily by we start with an investment thesis that
- 37:51we have, we delve into our diligence and within the
- 37:54diligence comes a lot of things that that we find and come up
- 37:57and out of that usually comes many opportunities.
- 37:59So we build that value creation plan and that value creation
- 38:03plan is not only built by us. So we try to work hand in hand
- 38:07with the sellers pre closing with that, right.
- 38:11So in that regard, right, we're trying to get not only the
- 38:15sellers and to the extent that the sellers bring in, sometimes
- 38:18they don't, sometimes they do bring in some members of their
- 38:21team. In many cases they do.
- 38:24And so therefore, we're already engaging with the team and we're
- 38:27already agreeing on kind of what we need to do going forward and
- 38:31getting their buy in. And again, back to what I said
- 38:34earlier, and I think this is, this sometimes is the hubris of
- 38:38some people in our industry is there's so much untapped talent
- 38:43in these small companies that people just don't understand,
- 38:45right? And there's so many different
- 38:47employees. I mean, you may have an AP clerk
- 38:49down there that knows more about where everything's hidden than
- 38:51anybody else in the company. And you just sometimes you don't
- 38:53know that till you own the company.
- 38:55But there's a lot of information and things that are locked up in
- 38:58these companies. So the idea of bringing them
- 39:01into the mix, obviously it's ownership, obviously it gives
- 39:05them empowerment because they're part of it.
- 39:08It's engagement. It's all those like kind of
- 39:10buzzwords that they talk about. But it's, it really is true.
- 39:13Bringing them into that process is, I think, critical to what
- 39:17happens post close because everyone's on the same page.
- 39:19We know what we're doing and we go forward.
- 39:21It doesn't mean that things don't happen along the way that
- 39:23we have to adjust. But the point is, is that
- 39:25everyone feels very good about what they're doing.
- 39:27Everyone in, in that circle at least.
- 39:30And we we try to bring the critical people that we need in
- 39:33that circle to begin with is an agreement, an understanding
- 39:37about what needs to get done. So we hit the ground running and
- 39:39everyone's on should should be on the same page.
- 39:43I'm. Sure, that some of these.
- 39:45Companies that you eventually acquire, you were probably in a
- 39:48competitive bid process. There were, I'm sure, other
- 39:52firms that they were considering, the ones that
- 39:54choose you over your competitors.
- 39:57What do you think's the biggest reason they do that?
- 40:01I think. Over the years, you know we.
- 40:03Used to say, I don't know if it's as true today as it used to
- 40:06be, let me just say that, but it was really the I think we're
- 40:11from Pittsburgh. There's a little element.
- 40:14Of we're kind of not the Wall Street guys coming in more often
- 40:19than not, I'm not wearing this. You know, we go see these guys.
- 40:21We're on the plant floor. I learned early in the game.
- 40:24I remember back in the, you know, 2005, we were looking at
- 40:27some foundry and I was wearing really nice clothes and it
- 40:30looked like Terminator, you know, scene from Terminator in
- 40:33there and all the, all the ash and all the stuff going on.
- 40:36And I came out of there going, I don't know what I was doing
- 40:39here, but this was silly, right? I learned my lesson.
- 40:41But, you know, we go in, you know, and, and I think it, you
- 40:46know, I, I feel authenticity and trust is critical, right?
- 40:51So how do we win? You have to build that trust and
- 40:54that authenticity over time. That's become, you know, over
- 40:58over a period of time that became easier for us because we
- 41:00had a track record and people could they could do our
- 41:03background on us. They could talk to former CEOs
- 41:06to say, are these guys for real or not?
- 41:08But I always try to do, you know, over the time, try to
- 41:12build, look for elements where we can build trust.
- 41:15And that means there are times at which there's a point in time
- 41:19in every discussion or conversation or relationship
- 41:21where you have to have to actually exhibit something that
- 41:25garners that trust, right? And I didn't do that.
- 41:29And, and so where do you, you know, so there may be an
- 41:31instance where, you know, we had had a discussion 3 weeks ago and
- 41:35something had changed. He said, well, you said this and
- 41:37you promised this. And I'm like, you know what,
- 41:39you're right, let's move on. You know, I'm not going to go
- 41:42back on, you know, this is what we talked about before.
- 41:44This is what we agreed to. Boom.
- 41:46Let's just move forward with it, right?
- 41:47Or whatever. I mean, that's a silly small
- 41:51example, but it's like, how do you exhibit ways to say I can be
- 41:54trustworthy? So along the way, it's, it's
- 41:56like, how do you win? We used to say it's who you
- 41:59partner with. It's all those things.
- 42:02It's emotional decision. Do they trust you?
- 42:04Do they trust what you're going to do?
- 42:05And I would say that we built, you know, that's one of probably
- 42:08our superpowers, probably a, a, a big term, but as a firm, it's
- 42:15because we've, we're lucky because we've been around for 20
- 42:17years and we built that reputation.
- 42:19That reputation is very helpful. So when we're in a bid and it's,
- 42:23you know, pretty much on par where they're going to go,
- 42:26right. And we've won in a few instances
- 42:29over the years, we've not, I think more often than not
- 42:31historically that hasn't been the case recently.
- 42:34But more often than not, historically, we've not been the
- 42:36highest, OK and. We've got they're choosing you.
- 42:39Because they feel. More comfortable with you in the
- 42:40direction you're going to take the company and they trust you.
- 42:42They like you. Yeah, again, it's an emotional
- 42:44decision. It's their baby I.
- 42:47Think you know it's always about the.
- 42:48Money, right? No matter what they say, at some
- 42:50level it's about the money. But if on balance who you want
- 42:55to partner with, particularly if they're going to stick around
- 42:59and play for that second by the other you you gave.
- 43:03Sort of what you called that silly small example of, you
- 43:06know, a few weeks later they're like, oh, hey, wait, you said
- 43:08this and you're like, OK, yeah, let's go with it.
- 43:11You know, this doesn't need to be a an argument here, but I I
- 43:14wonder if there are ways this is the wrong word to use.
- 43:19But I can't think of a better one in the moment where you can
- 43:22sort of manufacture those opportunities to demonstrate
- 43:26trust. Rather than sort of like.
- 43:29Waiting for something like to kind of happen, yeah.
- 43:34No, and there. Is and, and, and, and I look for
- 43:37some of those too. Where can I show, you know, what
- 43:41is it that we're doing? How are we doing it?
- 43:44We're negotiating and there's some things where we're like,
- 43:46look, all right. I get what you're saying.
- 43:50I mean, there are times when it's clear that you know, we
- 43:52know and they know you get towards the end of a deal.
- 43:56Everyone's. Burnout.
- 43:58Everyone's tired of getting close to, to, to, to getting it
- 44:00closed. The poor seller has been through
- 44:03hell and back through a, a, a financial and operational audit.
- 44:08They never, no matter what you tell them, they never understand
- 44:10that you'd go through it, how difficult of a process that
- 44:13really is, particularly for companies that don't have that
- 44:15infrastructure I talked about. So all the diligence is a lot of
- 44:18work for them, right? And so everyone's fatigued.
- 44:21And so at the end, there are ways to, you know, all right,
- 44:25we're good with this, we're good with that.
- 44:27I'm not going to fight over this.
- 44:28I'm not going to fight over that.
- 44:29You know, and even though we know that we may be in a
- 44:32position of strength towards the end of getting it done, I mean,
- 44:35they're, they're three days from saying I'm going to get the
- 44:37biggest payday of my life. And we're like, well, we're
- 44:40going to walk away from this deal because this, this is
- 44:42doesn't make sense. We can't agree to XY and Z, and
- 44:45you'll find it sometimes it'll be those events too that we're
- 44:47like, you know what, again, we're in a business.
- 44:51The interesting thing about attorneys and about, you know,
- 44:54structuring deals are, you know, their job is to structure every
- 44:58scenario possible, to protect every scenario.
- 45:00And what I tell people is that that's impossible.
- 45:04We could, we could iterate all day long at some point, right?
- 45:07We're in the business of equity. At some point we have to take
- 45:10some leap. That says, all right there,
- 45:12there may be a gap here here, but we're not going to be able
- 45:14to do this. And I can't spend $5,000,000
- 45:17trying to legal a deal at that level, which I think has a .005%
- 45:23chance of ever occurring. You know, so you know, you get
- 45:26down to that point often times. But you know, we're, we're
- 45:29pretty rigorous. We know what the market is.
- 45:31We, we understand what the terms are that we need to get and
- 45:35what's really important and not important sellers.
- 45:38One of the issues sellers don't really understand that they
- 45:41haven't had AS. Much of that experience as you
- 45:43Exactly. This is their first time riding
- 45:46that rodeo. Yeah.
- 45:47Rob, what's for you? Whether personal or
- 45:51professional, what's a a serious challenge that you've overcome?
- 45:54How'd you get through it? What did you learn?
- 45:58Yeah, I'd say, you know. Probably 1 of the biggest ones
- 46:01was I. When I was at Fisher Scientific,
- 46:04I had started up. It was one of these.
- 46:07This is where I started really getting my love of
- 46:08entrepreneurship. I started this this it was
- 46:12basically an eBay for scientific equipment and supplies.
- 46:15At the time I was like AI was the finance manager for the
- 46:19distribution logistics group for the company.
- 46:22So I think right at the time we had like 63 distribution centers
- 46:24throughout the world and we were having a huge problem.
- 46:28You know, we sold active about 200,000 SKUs and we had a ton of
- 46:33inactive SKUs, right? It was a big, big company covers
- 46:36a lot of bases and huge amount of what I would consider excess
- 46:41and obsolete inventory in the system.
- 46:43And I was like, how are we going to solve this?
- 46:45And so you know the. I came up with this idea this.
- 46:50Is no joke. I sat, I was, I was at pit Con,
- 46:53which is a conference and it's called pit con, but it was a
- 46:56conference for medical supplies and equipment down in New
- 46:59Orleans. And I don't know why they
- 47:01invite, you know, they invite the, the finance guy.
- 47:03Why am I doing at one of these conferences, right?
- 47:05It's all about sales and the like.
- 47:08I literally hold myself up. In the hotel room when I was.
- 47:12Down there and I wrote a business plan for what I
- 47:15eventually called Einstein's Garage.
- 47:17And in that process, we developed what I considered, you
- 47:22know, a way to leverage what, you know, Fisher Scientific had
- 47:27the assets, distribution assets, the, you know, the, the
- 47:31transaction ability and, and, and the like.
- 47:35And what I ended up doing was saying, look, we can turn what I
- 47:38guess you would call now is more of a reverse logistics type of
- 47:40situation, But it was an auction business.
- 47:43So create a new website from scratch.
- 47:46Did all this did the brand new or was this I just want to frame
- 47:50it. It was like 2000. 1999 time
- 47:53frame, early days. OK, go ahead.
- 47:55So. It seems a little cliche maybe
- 47:58now, but at the time I had to, I, we had to hire a firm out of,
- 48:01you know, San Francisco to build my auction engine.
- 48:04You know, I mean, that's how long ago this was.
- 48:07And so, you know, we built that and it started to, to move and
- 48:12it was interesting. And I started thinking outside
- 48:16of just Fisher with this. So I went and talked to Astra
- 48:19Zeneca, some of the other major companies and said, look, we can
- 48:22do this for you too, right? Basically, we set up a system
- 48:27not only to sell the product through the secondary market,
- 48:32but a way, you know, we, we built a warehouse down in, in
- 48:34North Carolina. And I said, you know, we can
- 48:36take your excess out of your system and, and that, that stuff
- 48:40that you'd actually written off at 100%, we can do, we can do,
- 48:44we can do some profit recovery for you, right.
- 48:47And so I felt like this was a, and then, oh, by the way, we can
- 48:50also manage your fixed assets. So if you're AstraZeneca and you
- 48:54have four or five locations, R&D locations or labs where you have
- 48:59a Beckman centrifuge. That should be listed that.
- 49:03Should be on an intranet on a system that everyone in your
- 49:07organization should be able to access where it is and is it in
- 49:10use or not. And therefore, you may have a
- 49:12lab over here that may need one and wants to buy a new one, but
- 49:15you have one that's idle over here.
- 49:17So why don't we do a holistic asset management program for
- 49:20you? And oh, by the way, if you want
- 49:21to unload it, it's on the system.
- 49:23You let us know, we'll take it down to North Carolina, we'll
- 49:25sell it, we'll get you some. Sounds like a pretty clever
- 49:27idea. Especially for the time frame
- 49:29you're talking about. Loved it and then.
- 49:30Soonasthe.com era ended, you know, the company at Fisher was
- 49:34like we don't want to do this anymore.
- 49:36It's a distraction. You know, they're a multi
- 49:38billion dollar company. Everything felt.
- 49:39Everything Internet related felt toxic at that time.
- 49:42And that and the whole strategy, the company changed.
- 49:44And so I actually went to them, said, well, can I buy it from
- 49:47you, you know, because I really believed in it.
- 49:49And they're like, we can't do that.
- 49:50And I get it. Now that I'm older, I understand
- 49:53we can't just let an employee buy one of our businesses and go
- 49:56off, right? It's not a good look.
- 49:57But, and so at that point I was like, all right, and, and my, my
- 50:02options as I'm going back to being, you know, a, you know,
- 50:06finance person for a division or moving my way back that way.
- 50:10But I had that taste of entrepreneurship that.
- 50:13I was like, I can't. Go back, I don't just want to do
- 50:16that anymore. And that's when I ventured off
- 50:18into Standish Consulting and where I was starting to do that
- 50:21activity based costing system. And I said, look, I want to
- 50:24start something on my own and I want to make money.
- 50:27You know, it's like it kind of demystified things for me.
- 50:29It was very difficult. And by the way, it's a lot
- 50:32easier to do this stuff when you have a big company that's
- 50:34allowing you to do it. So don't get me wrong, I I did
- 50:36not go down that route, right? There are a lot of people that
- 50:38you still got the steady paycheck.
- 50:40They were paying for everything. Exactly.
- 50:43But a nice way to kind of wet. Your beak and it was really, I'm
- 50:46sure hard and like heartbreaking that this thing that you had
- 50:49built and, you know, we're close to really making work now.
- 50:54You get the rug pulled out from under.
- 50:55You got the rug, you know, by the way.
- 50:56We had some issues. It was so funny.
- 50:58We did have some issues with Einstein's.
- 51:02I think they're we, we had a little issue with our branding.
- 51:05They were like, hey, you guys are, you know, you can't use
- 51:07Einstein's. And we, it was Einstein's garage
- 51:09and we had a lab rat. It was, that was our, our icon,
- 51:12you know, it was our, our icon. You know, we used it.
- 51:14We had little Beanie Babies with a lab rat and everything else.
- 51:17But they weren't real thrilled with us using his name in that
- 51:20way. But it was the family.
- 51:22Foundation or something? Yeah, yeah, OK.
- 51:24And it was interesting, but. Yeah.
- 51:26So all that was, you know, disappointing because I really
- 51:30put a lot into it and I really felt, which is interesting, I
- 51:35think maybe a little bit ahead of our time.
- 51:37And that I think that whole industry of reverse logistics
- 51:40and some of the things that happened over the, over the
- 51:43ensuing years became real industries, right?
- 51:45That, you know, those are real, real and powerful industries.
- 51:48And we were just a little piece of it and it was an idea, but
- 51:53unfortunately I, I didn't get to see it to, to fruition.
- 51:57Well, and that happens. You know is you've now learned
- 52:00having been in the venture space and been involved with lots of
- 52:02businesses. I mean that happens in business,
- 52:05right? You've got these ideas, you're
- 52:07so excited about them. It seems like this has to work
- 52:09and you chase it down and sometimes it doesn't come to
- 52:11fruition and it's a lot of lost time, sometimes a lot of lost
- 52:15revenue and other resources. So yeah, yeah, without.
- 52:18That I would not done today. So I mean, the bottom line is
- 52:22all this precursor is just, you know, I always say life is a
- 52:26little bit like, you know, that ball that drops on that
- 52:29pegboard, you know, it's like the peg and you don't know where
- 52:31it's going to end up at the end. And little ball, I don't know
- 52:34what they call that little thing, but it it's like, these
- 52:37are like, yes, no decisions or points in your life.
- 52:40And so there's all these permutations at the end where
- 52:43you get that ball can end up. And it all depends on where you
- 52:46tack when you hit that peg. Are you going this way?
- 52:48You're going this way. And you know, that was one of
- 52:50those pegs that pushed me this way, right?
- 52:52That forward me on to where I was, you know, got today.
- 52:56So what's your personal? Superpower, Rob.
- 53:00I don't know if I have a real. Superpower, I mean, I would say,
- 53:03you know, I would say the thing that I feel like has propelled
- 53:07me is I well, one luckiest man in the world added to, you know,
- 53:13my, my father's since passed away.
- 53:15But mother and father that were excellent parents and they
- 53:19didn't go to college, you know, but they, you know, they
- 53:22instilled in me, you know, I, I think a lot of the attributes
- 53:26that I think have propelled me, you know, and, and I would say
- 53:31one of those that's really propelled me is, is just
- 53:34curiosity. I think I, you know, if you
- 53:37think about I, you know, people always laugh at me.
- 53:40It's like, God, you, you want to talk about physics or you want
- 53:42to talk about, you know, you want to talk about health or you
- 53:45want to talk about this and you delve so deeply and it has
- 53:47nothing, you know, nothing to do with.
- 53:49I'm, I'm just, I'm very, very curious about things.
- 53:52And I think that curiosity, you know, and that willingness to
- 53:56say yes at critical times has been really critical.
- 54:00I've had young people that come to me all the time, like, how
- 54:02did you get there? How did you do this?
- 54:04You know, and, and I look at them like I'm the last guy you
- 54:07want to talk to because this, this was not a planned career
- 54:11path for me, right? This was taken a step at a time,
- 54:14one step. At a time.
- 54:15It was opportunistic and, and, and the willingness to take the
- 54:18risk and say, yes, when we started this business, Three
- 54:21Rivers Cap, I was, I had four children under the age of seven.
- 54:27My wife went back to work and I would say I'm the luckiest man
- 54:30in the world because an amazing, amazing wife that put up with
- 54:33all of this and allowed me to do this.
- 54:35And I'm sure I'm not alone. And many people that would say
- 54:37their spouses were critical, but but you know, it was, you know,
- 54:42I went two years without making any money getting this started.
- 54:46And, you know, she went back to work and we had the kids and
- 54:49there was it was just chaos. And man, I mean, without that
- 54:53support, it wouldn't have happened.
- 54:54So it's also the second piece of the curiosity.
- 54:57And I would say that determination.
- 55:00I was AI was a wrestler as a kid, ever since I was 6.
- 55:03And, and I always felt like, you know.
- 55:08You learn a lot from that. Right.
- 55:09It was a very difficult sport. It was very, you know, and I
- 55:12remember it was just like it. It just developed that
- 55:16determination, that fire in your belly.
- 55:19And I think, you know, I don't give up And and you know, and I
- 55:23think that, you know, if you're an entrepreneur, I don't care
- 55:26what anyone says. I'm sure there's that anecdote
- 55:28that someone, you know, overnight did this, that and the
- 55:30other. But no one gets hardly anyone
- 55:32does that right? I mean, you have to go through
- 55:35hell and back to make the stuff happen.
- 55:37You really do. And you have to have that
- 55:39determination and you have to have that perseverance.
- 55:42And, you know, it's a vision and the belief in yourself and that
- 55:46vision and that perseverance is really what drives it.
- 55:49And I think more than anything, I would say that those, you
- 55:53know, the curiosity to be willing to learn is critical in
- 55:57our business. It's critical to understand all
- 55:59different aspects of things. You never know, like, you know,
- 56:02I think, you know, you never know when some element of
- 56:06knowledge or whatever could come be helpful to you.
- 56:08But and then that that willingness not to give up, I
- 56:11mean that's one of the really I think superpowers of our, our,
- 56:14our business and three RC and our and the culture that we have
- 56:17here is we don't give up. We're very, very, very.
- 56:21Determined. That's great stuff.
- 56:24Rob, I've just got one more question for you.
- 56:25But before I ask it, I want to do 2 things.
- 56:27I'm going to invite all of our listeners to hit the follow
- 56:29button on their favorite podcast app.
- 56:32I've had a great conversation here today with Rob from Three
- 56:35Rivers Capital. I want you guys to continue to
- 56:37get more great content like this in your feed.
- 56:40Rob. I also want to let people know
- 56:41the best way to get in touch with you or continue to follow
- 56:45your story. What would that be?
- 56:47I I think our website. And LinkedIn are the easiest
- 56:49ways we're out there. And you know, I, I would just
- 56:55say that, you know, my name is very unique.
- 56:57Not many of us have Carr Skadden or I don't know if you Anthony
- 57:01know anyone named Carr Skadden, but I'm out there in Three
- 57:05Rivers capitals. So our website three RC cap, you
- 57:09know 3 Three Rivers threeriverscap.com the number 3,
- 57:14the number to our website, it won't include links in the.
- 57:17The show notes for everybody to both your website and your
- 57:19LinkedIn profile. So last question.
- 57:22For. You rob year from now, you and I
- 57:24reconnect and you're excited and you're celebrating something.
- 57:29What's that thing you're celebrating?
- 57:32Well, my first. Grandchild is going to be a year
- 57:35old. I'll be celebrating that.
- 57:37It's an excellent thing to be celebrating.
- 57:39And I'm a new grandparent, so I'm very excited about that.
- 57:43I would say business wise, you know, I'm looking to probably
- 57:47have a couple exits a year from now.
- 57:50I think we'd be celebrating that.
- 57:51A couple of them we've had a long time.
- 57:52Some of them we've really had to drive hit some, some some speed
- 57:56bumps during COVID. So you know, the ability to kind
- 58:00of, you know, the back to what I was saying before about that
- 58:02determination and working through it and and seeing to the
- 58:06other side and really making something happen.
- 58:08I think we may be able to see that next year.
- 58:11Love it. I love that the family.
- 58:13Was the first answer. Rob, I want to be the. 1st to
- 58:17thank you for sharing both your time and your story with us here
- 58:20on the Inspired Stories podcast. I really appreciate it.
- 58:22Hey thanks for having me. Really appreciate meeting you,
- 58:25Anthony. Folks, that's a wrap.
- 58:27On another episode of the Inspired Stories podcast.
- 58:29Thanks for learning with us today.