Do You Actually Have a Capacity Problem?

Definitely, Maybe Agile · Apr 23, 2026 · 19m

Most organizations think they have a capacity problem. They usually don't.

What they have is a work-in-progress problem. And those two things call for very different solutions.

In this episode, Peter Maddison and Dave Sharrock dig into one of the most persistent headaches in organizational management: capacity tracking. Why does the instinct to measure utilization backfire? Why does loading people up to 100% actually slow things down? And what should leaders be asking instead?

The conversation covers the real cost of context switching, why that "nearly done" project is probably further away…