Latest / Terri Messenger's Genius Zone / The Language of Healing
Transcript
- 0:00Hey, hey, hey, and welcome. Welcome to Terry Messenger's
- 0:08Genius Zone. And you know, this is the place
- 0:13in the space where you are going to get your own free master
- 0:19class absolutely free. This is attached to Michelle as
- 0:26well. It's be kind to yourself.
- 0:30Now I'm going to let Lisa sort of open this up a little bit
- 0:34more. Don't set tasks that are too
- 0:38huge, that are overwhelming. Make them doable.
- 0:42Be kind to yourself. Over to you, Lisa.
- 0:47You're the Queen on this one. So we're going to be kind to
- 0:50ourselves because the way we treat ourselves is how we teach
- 0:53other people to treat us. That's the first thing and we
- 0:58need it. If we need to take baby steps
- 1:00because our nervous system will not allow us to do the whole big
- 1:04project, that's OK because we're talking progress instead of a
- 1:07perfection because we're working our way towards the end goal.
- 1:12Have you been working behind the scenes on at Edge?
- 1:16Because we actually have a show called Progress Over Perfection.
- 1:19Oh. There you go, I was.
- 1:21Just thinking that she just, yeah, that's.
- 1:23That Lisa, do you need a side gig 'cause you know we need our.
- 1:26Yeah, yeah. Absolutely I'm.
- 1:27Available anytime, you know I do.
- 1:29Think your listeners do like a little bit of NLP and hypnosis.
- 1:32Oh, no doubt about it. Yeah, for sure.
- 1:34Yeah. So it could be helpful.
- 1:36Yeah. So let's now talk about, you
- 1:39know, the the big conversation of the healing.
- 1:44How much can we heal of our self through the power of our words?
- 1:50We can do a lot of healing through that, through our words
- 1:53and somebody you might need a little help in the beginning
- 1:58because I needed help in the beginning when I started this
- 2:00healing journey because I didn't understand how it all worked.
- 2:03So I needed a guide to help me and then to talk to me about my
- 2:07language. And they would say, is there a
- 2:10better way you can say that or is this something you'd like to
- 2:13say instead? And I had my coach help me with
- 2:16that. And then I had realized after
- 2:18I'd gotten further down the road, I can do it myself.
- 2:21But in the beginning, my nervous system was so frayed that I, I
- 2:26needed, I needed somebody to walk with me and hold my hand
- 2:30through it in order to help me heal.
- 2:32And now that I'm this far further down the road, I can do
- 2:35it myself and I know what to do because I've had so much
- 2:39practice at it. And I, I live, eat and breathe
- 2:42language. It's I'm so passionate about it
- 2:45and about making sure that the right words come out of my
- 2:49mouth. And when I do 'cause I'm human,
- 2:53make a mistake and something that doesn't serve me comes out
- 2:56of my mouth, I reframe it immediately.
- 2:59That's a great skill. Many years ago I had a
- 3:03girlfriend who, you know, kept sort of saying language is so
- 3:06important, language is so important, and I thought, look,
- 3:08I talk for a living. I'm pretty well on top of this,
- 3:10I think, right? But I, but I wasn't, I really
- 3:14wasn't because sometimes I was framing things in not a negative
- 3:18way as such, but just in, I don't know, from one very firm
- 3:24direction. Whereas when you think about
- 3:27your language, you kind of go, OK, how does this affect me?
- 3:30How does this affect you? How does it affect you?
- 3:32You look at a bigger picture. It's, it's more like you're
- 3:34actually like a lot of times in conversation we answer or
- 3:38actually while someone's speaking, we're actually
- 3:40processing and putting an answer together and we don't actually
- 3:43listen. Yeah.
- 3:44Oh yeah. Yes.
- 3:45And when I sort of changed that in myself to A, to a degree, I
- 3:48mean, you know, like, like I think it's always a work in
- 3:50progress. But when you're actually
- 3:52listening, because you're listening and you want to
- 3:54actually get the information out of there and you're not
- 3:56preparing the answer, you tend to come back with an answer, in
- 4:00my opinion anyway, that comes from more angles.
- 4:02You're considering more people. You're not just coming from the
- 4:05eye eye point of view. Yeah, yeah, yeah.
- 4:07There's actually, yeah, that there's a word for it, what
- 4:11you're describing, and it's called active listening.
- 4:14OK, So when a person is actively listening, that means that
- 4:19they're not racing forward to think about what they're gonna.
- 4:22But this comes back to the power of words and influence now.
- 4:26So by listening to what you just said and then reiterating it and
- 4:32confirming it, we even suggest that that is a great way to
- 4:36start your own conversation as long as you've given
- 4:39acknowledgement to that person for the.
- 5:14Welcome to the Genius Zone Hearing Age Radio Australia.
- 5:17Absolute pleasure to have this wonderful lady next to me.
- 5:19Of course, our resident genius. Well, you know, you encourage
- 5:23all of genius and others. It's great to see the the
- 5:26messenger herself that I won't shoot.
- 5:28OK, it's Terry Messenger, ladies and gentlemen.
- 5:30Give her a big round of applause.
- 5:32Thank you, thank you, thank you. And I believe the pleasure is
- 5:36all mine. Great to be here with you today.
- 5:38And and it's a different time. It's not the happy hour, no.
- 5:41No, we're on the coffee right now.
- 5:43We're being very responsible. We're on the hard stuff.
- 5:46So, so there we are. So we are actually honouring our
- 5:50US people that come in from the US.
- 5:53And I'm going to introduce this lady, OK?
- 5:56She's actually one of my kind. So this lady is a master NLP
- 6:02practitioner, quite a title. And you know, she's probably 1
- 6:06of I was one of the earlier ones.
- 6:08So she's done a lot of the latest work, which is really
- 6:11good. So we're going to be talking all
- 6:14things language, how your words impact your life.
- 6:19And you know, this lady is incredible.
- 6:22She also is a matrix coach. Oh OK.
- 6:26Can she make me bend like that? I know.
- 6:28That from the Matrix. You know, when he bends, he gets
- 6:30shot out of me. Yeah.
- 6:32Come on, work with me here, OK? I'm a child.
- 6:34Yeah. So which pill?
- 6:35Which pill or the blue? Do you have to ask when it comes
- 6:39to me? Really.
- 6:40I know, right? I think I may be a little bit
- 6:41red pill just. So OK, because it goes faster.
- 6:44So anyway, with no further ado, this lady, she does matrix
- 6:47coaching, she does all things EFT.
- 6:50She is about language, really empowering your life and being
- 6:56kind to yourself. So with no further ado, let's
- 6:59bring on the beautiful all the way from Las Vegas, Lisa Manzo.
- 7:05Hey Lisa, how you going? Hi, thanks for having me.
- 7:09Absolutely. Our pleasure.
- 7:10I'm looking forward to today because it is not often that I
- 7:14sit down with somebody and have a conversation who's got the
- 7:17same sort of qualifications, and I'll invert those commas as our
- 7:20lovely Terry here. So I love to see when people do
- 7:24similar kind of things, but from, from, I don't know,
- 7:27different directions, I guess, you know, So it's nice to sort
- 7:30of compare styles and yeah, because there's always someone
- 7:33right for you, I guess is what I'm getting at.
- 7:34So interesting. Yes, yes.
- 7:37So on that note, Aaron's absolutely right.
- 7:41And I, I think too that people that are very fanatical about
- 7:46what they do, and I'm definitely in that category, you do tend to
- 7:50go out and seek a lot of teachers and mentors as well.
- 7:53Agreed. Just to see you, you know what
- 7:56works and you know, if there's anything that's even better.
- 8:00So let's kick it off with the art of communication and why
- 8:06language is so vitally important, especially to us.
- 8:13And when we're saying things about other people, you know how
- 8:17we you, sometimes you talk about other people, you know, whether
- 8:22it's in a good way or a bad way, it doesn't necessarily have to
- 8:24be in a bad way, but why the subconscious mind thinks you're
- 8:27talking about yourself. OK.
- 8:30So that's an interesting 1. So over to you, Lisa.
- 8:34Let's talk about why it's so important and you know just what
- 8:40your teaching is around it and what you suggest to the
- 8:44audience, especially when it comes to what you say about
- 8:47others, what you say to yourself.
- 8:50Well, the first thing I do is I make sure I'm talking to myself
- 8:54in the way I want others to talk to me.
- 8:57And language is so important. Anytime we use the words I am,
- 9:02we are programming our unconscious mind, whether you're
- 9:05aware of it or not. And when I program my mind, I
- 9:09want it to be something that's serving me instead of something
- 9:12that's not serving me. And in languages, language is
- 9:18just so important and for you an instance.
- 9:23So instead of saying I am tired because I don't want to put that
- 9:27in my brain, in my body, I'm experiencing symptoms of feeling
- 9:31tired because then I'm not owning it.
- 9:35OK, OK, so it's just a bit of a, a change in words, in
- 9:39vocabulary, 'cause I was gonna say there's no point us lying to
- 9:42ourself at the same time. Because if you you say you know
- 9:45I'm feeling great, but you're actually not.
- 9:49How do? You fully.
- 9:50Yeah, yeah, yeah. But I remember my teacher, one
- 9:53of my teachers used to teach me this up until now, little
- 9:58verbal, which was, you know, if somebody was really struggling
- 10:02with something. Look, I realized that up until
- 10:06now you've had that real big problem on your back and you
- 10:13know, but I wonder what that's coming up.
- 10:16But see, it's a suggestion. So you're saying that if we are,
- 10:22if we're tired, let's just say we're exhausted, we're tired or
- 10:25we're not feeling great, instead of saying I feel exhausted and
- 10:30all of that. So what would be the language
- 10:32around that? I just say what I'm experiencing
- 10:36it because like you said, you can't lie to yourself because
- 10:39you know. So while I am experiencing those
- 10:43symptoms, I'm not owning them. Yeah, so it's a part of us, not
- 10:49us in essence, like the I am. I know that.
- 10:54Did you ever follow Wayne Dyer? Do you heard of Wayne?
- 10:56Dyer. Oh, Wayne Dyer, absolutely
- 10:59incredible. He has passed on.
- 11:01Do you know who I'm talking about, Lisa?
- 11:03Yes. He is a great teacher and
- 11:06philosophy person and people came from near and far, but he
- 11:11always talked about the I am. So if you're going to use the
- 11:14words I am, it's almost a biblical principle.
- 11:18I am that I am, so I am. And he used to talk about
- 11:23oneness with everything, like oneness and unity with
- 11:27everybody. And whatever you say after I am
- 11:32is very, very powerful. But what I'm hearing you say,
- 11:35Lisa, is instead of saying I am tired, I'm experiencing a bit of
- 11:42tiredness at the moment. Is that kind of like what what
- 11:45you mean? It's exactly what I mean because
- 11:48I don't want my body to own that feeling and then have it all the
- 11:52time. Yeah.
- 11:54OK. So is it positive to use the IMS
- 11:59when you're talking about something positive or something
- 12:01that you want to build in yourself and then the things you
- 12:04want to get rid of, you just go, someone else can own those
- 12:08things. Well, the things that you want
- 12:11to keep I am statements are fabulous and the ones that you
- 12:15want to learn, you can add that word yet to the end.
- 12:18I haven't learned that yet or that hasn't happened yet because
- 12:22that's still a program to your brain to look out for it and to
- 12:25make it happen. Yes, and you know, it's
- 12:29interesting, but we learnt and I just said the word just then, a
- 12:33three letter word that there is one word in the vocabulary that
- 12:40literally negates every single thing.
- 12:43So for example, if I was talking to someone and I said I really
- 12:48like you, I think you are fabulous.
- 12:52And then I say, but explain to Aaron what that than does when I
- 12:58use that three letter word? So when you you use that three
- 13:03letter word, everything you said before, it means nothing.
- 13:06It's like, it's like, why did you even say that for?
- 13:09You love me but oh, I did something wrong.
- 13:13Yeah. OK, that's all that is.
- 13:16I prefer however anyway, but there you go.
- 13:18How is the school it's? A fancy but.
- 13:21I know, I'm just teasing. You've made a great point
- 13:25though. But but you have you've negated
- 13:28what you've just said. Yes, it's just that it is
- 13:31literally that plausible deniability.
- 13:33You may as well be a politician. Oh, absolutely.
- 13:37You know, and don't politicians, I don't know whether you've
- 13:40observed this with politicians, but they'll talk about one party
- 13:44and they'll they'll actually put it out on one side and they'll
- 13:47they'll go like this and then they'll talk about another
- 13:50party. And it might be the negative
- 13:53party that they're really trying to, you know, absolutely throw
- 13:57under the bus. And what they do is they build
- 14:00on the framework of everything they put because it's called
- 14:04spatial anchoring. So it's almost with and without,
- 14:08you know, communication. So it could be this is
- 14:11happening, all the good things, you know, we're helping people
- 14:16survive, we're creating more jobs, we're doing this, we're
- 14:20eliminating the high taxes. I don't know.
- 14:22I mean, in America it's all different, you know, really
- 14:26putting all the positives. And then over the other side,
- 14:29they put all the negatives all. But you know, there's GST and
- 14:33all, there's homeless and all, or there's, you know, the prices
- 14:37of rent going up. Sorry to drop, but I've got a
- 14:39question. Does it make a difference which
- 14:41hand I use? No, as long as you stay true to
- 14:45the one you use. So I always, when I was teaching
- 14:49people this framework, I always said, well, I'm going to use the
- 14:53left hand as to put the negative side because if you mix them up,
- 14:57it loses that that effect. Yeah.
- 14:59OK, yeah, What if you're Italian?
- 15:01Then you're in trouble. Well, you know, you're not
- 15:04doing. You're not actually using the
- 15:06power of influence. So you know what they're, what
- 15:09they're doing is if they're throwing the other party under
- 15:12the bus and they're, they're basically saying all the native
- 15:16stuff. And so they're, what they're
- 15:19doing is they're associating with their audience, all the
- 15:23negative with that side, with the person or the the leader
- 15:28that they're wanting to squash. And then on the other side, it's
- 15:31all about rainbows and butterflies and all this
- 15:34fabulous stuff. Do you do you understand about
- 15:38the spatial anchoring, Lisa? Oh, absolutely.
- 15:41And then sometimes what they do is when they're linking
- 15:44themselves to it, they'll be, they'll be pointing at
- 15:47themselves while they're saying all the positive things.
- 15:50And then when they go to the negative, they start pointing
- 15:52someplace else. So that's.
- 15:55I'm not saying I'm a genius, Aaron.
- 15:57I'm not. No, not at all.
- 15:59Absolutely. Fabulous.
- 16:00Not at all, but the but the power of language is far more
- 16:05than just the words that come out of your mouth, obviously.
- 16:07So, so much of of language, so much of communication is non
- 16:11verbal. So it's a great point like using
- 16:14those anchoring techniques, using those techniques in
- 16:16conversation and and manipulation in a lot of cases.
- 16:20It can be, look, it can definitely be used for that.
- 16:24Traditionally, as a therapist, like I was dealing with, we went
- 16:28to a healing festival a few weeks ago and I've kind of been
- 16:31bombarded with a lot of new clients, right?
- 16:34And So what? A terrible problem.
- 16:36You've got oh, terrible. I see you struggle.
- 16:38Yeah, I know. So, you know, we're doing the
- 16:40quit smoking. So I do the hypnosis and we go
- 16:44through all of that. Now, the kind of hypnosis that I
- 16:48use, and I'm not sure about yours, but maybe we could find
- 16:51that out, is the one like Milton Ericsson.
- 16:54So Milton Ericsson, you didn't have to go to sleep.
- 16:57It was very client focused, right?
- 16:59It was very much about what they want.
- 17:01So it was very non manipulative. And then when you're putting it
- 17:06together with the therapy of spatial anchoring, where you're
- 17:09putting the the good on one side and the bad on the other.
- 17:12So once I finished my session, for example, last night, I said,
- 17:17OK. So if there was something that
- 17:19was gonna really hold you back and cause you to backslide from
- 17:23this, what would it be? And of course, she went, you
- 17:25know, smokers, you know, or people with addictions, they're
- 17:28gonna have their list. Oh, you know, I could get
- 17:31triggered when I'm with my friends.
- 17:32Stress could happen, but The thing is that I've got her and
- 17:36This is why I want to kind of just reframe this a little bit.
- 17:40So as a therapist, and I'm sure Lisa agrees with this, we will
- 17:45then get that person to see the negative on one side and to see
- 17:49the positive on the other and actually bring it together.
- 17:53And that's what it was actually designed for.
- 17:55But we understand that politicians, speakers, leaders
- 17:59and influencers use it and even pick up artists.
- 18:03And, you know, people like that they use it in their advantage.
- 18:08So what what's what's your thoughts?
- 18:09How do you do the you use like hypnosis?
- 18:13What style and? Come on, let's let's hear your
- 18:15techniques of being a pickup artist.
- 18:16That's. Great.
- 18:19I've never mastered that one yet, yet, yet yet mastered being
- 18:24a pickup artist. So I like to I like to also what
- 18:28Terry said was bring it together because the smoker, they have
- 18:34their best interest at heart, the heart.
- 18:36And you know, the non-smoker has their best interests at heart.
- 18:39So you have this two sides of the person.
- 18:41One, they want to stop smoking, but yet they still want to smoke
- 18:44because they want to smoke because it made them part of a
- 18:47group. It made them connected, it made
- 18:50them part of the tribe. So you have the fear of losing
- 18:53that. You know, when I stop smoking,
- 18:56I'm not going to have my tribe anymore.
- 18:58I've got to go find a new one. And there's real.
- 19:02Yeah, yeah. With the NLPI mean, are there
- 19:05are there techniques to stop people from wanting to be one of
- 19:08the Joneses? Are there techniques that will
- 19:10stop people from falling for peer pressure?
- 19:12Because we've often talked about this, this is not something
- 19:15because I, I don't know, I. You know, we do have some
- 19:17Joneses in in the building. We do have some Joneses, some
- 19:19residents. Yep.
- 19:20So it's a. Good point.
- 19:21There we go. And I like them very.
- 19:23Keeping up with the Joneses. They're they're good.
- 19:25They're good people. They're great, you know, but I
- 19:27want them to have their stuff. I want to have my life, you
- 19:29know, I, I don't understand peer pressure.
- 19:32I really, really don't. I mean, and when people talk
- 19:34about smoking for argument's sake, I, I, you know, grew up
- 19:37around smokers, I never ever had a desire to smoke, right?
- 19:41Your mother had the art of communication, she said.
- 19:44And she knew how to wire you. Yeah.
- 19:47Because she knew I was a car guy.
- 19:49As a car guy, she made it possible for me to get my first
- 19:52car and all of that right. And she linked smoking to it.
- 19:55Very. Smart woman, Very.
- 19:56Smart so. That's a technique in itself.
- 19:59There you go. Well, you've got to know
- 20:01somebody's there. Their then which would you also
- 20:03didn't know their currency, right, And that was my currency.
- 20:06So there you go. So I I'm forgetting your
- 20:09question now. Did you have a question too?
- 20:11No, I yeah, no, I mean, I want to, I wonder if there's some
- 20:14really, I don't know, hard bait NLP techniques that can stop
- 20:20people who fall for peer pressure.
- 20:22That's the one, Yeah. I'll let you answer first, Lisa,
- 20:25so. There are techniques.
- 20:30I feel my personal experience is that the some the person really
- 20:35has to want the change because if they're not invested in
- 20:39wanting it, it doesn't matter what you do or say.
- 20:42Any technique used will not work unless they really want it.
- 20:46Exactly. And also there's two sides of
- 20:49the story here because like I said to my dear beloved client
- 20:53last night, believe it or not, logically, you know, you want to
- 20:58quit that addiction. So there's that logical side
- 21:02that knows that's best. But then there's the other side
- 21:05which you were just talking about, Lisa, which just to kind
- 21:08of sum that up, it's the higher purpose of why we do what we do.
- 21:13So even when we're when we acknowledge the subconscious, so
- 21:18the subconscious is like a child, you've got to treat it
- 21:21with kiddie gloves. So if you're going to be making
- 21:24big change, it's not about persuading the logic, It's
- 21:27about, OK, logically, I don't want to keep up.
- 21:30I don't want to have that competitive attitude anymore.
- 21:33I don't want to be in this situation where I'm always
- 21:36trying to keep up with The Smiths, you know, or whatever it
- 21:41is. But there is a reason and
- 21:45everything that we do in NLP, and I'm sure you would agree
- 21:48with this is about the subconscious reason behind it.
- 21:51So say for example, if someone is very focused on what the
- 21:56other person is doing and keeping up with that, and then
- 22:00there's even a little bit of that competition happening.
- 22:03What you've got to do is you've got to get to the bottom of what
- 22:05are they feeling not about the fact that the behaviour is the
- 22:09behaviour, but the behaviour is only as a result, isn't it Lisa?
- 22:13But it's, it's about finding where did it come from?
- 22:17What is it that you feel like there's an it could be an
- 22:19inferiority, it could be a deep insecurity.
- 22:24It could be a like an incident. So like, I don't think my sister
- 22:27will mind this. I'll just quickly say it.
- 22:29But you know, when we were growing up, my father played US
- 22:32against each other. He did.
- 22:35He was a bit wicked. Like, well, you're gonna have
- 22:36two girls like he, you know, you gotta race them.
- 22:38I get. Him, you know, that's what he
- 22:39was doing. And I don't know, I somehow with
- 22:42Dad, I just don't get offended by him.
- 22:45It's like, I just know Jennifer got very offended by him, so he
- 22:50created this thing between us where we thought we had to keep
- 22:54up with each other, but it was actually something that stemmed
- 22:58from something that probably really needed that fire needed
- 23:01to be put out. But got any thoughts around that
- 23:05communication, Lisa? The, the communication is, it's
- 23:10so important. And for me, I will give you my
- 23:13own personal experience in regard to smoking.
- 23:18I wanted to smoke like all my friends were smoking and I'm so
- 23:22grateful. I coughed for 20 minutes the
- 23:24first time I inhaled and that was the end of that.
- 23:26And that was the end of my thought.
- 23:28Well, you know, I was really lonely and I, I've had a lot of
- 23:30time to think about this. I was lonely at home.
- 23:34I had a couple of friends. It was 7th grade.
- 23:37It was the worst year of my, of my schooling.
- 23:40I had no friends in my class. All my friends were in the other
- 23:43class. I was miserable and I just
- 23:45wanted to be a part of something and and you know, and that's
- 23:50where that stuff comes from. And those some I was lucky
- 23:53enough not to not to end up being a smoker and I was lucky
- 23:58enough to figure that out at that.
- 24:02I figured it out in 8th grade that I didn't want to be part of
- 24:06something of people that weren't going to value me for who I was.
- 24:09And I was able to walk away from that.
- 24:12Good on you. That's so and that that thing of
- 24:15being loved, valued and accepted is so vitally important.
- 24:21But let's talk about the language of healing now.
- 24:24And I believe that it kind of summarizes a lot about the work
- 24:29you do with the metrics coaching.
- 24:31And, you know, I'm a believer that if somebody has an ailment
- 24:37and people know that, you know, I'm definitely very close to
- 24:40that situation at the moment. So when someone is sick or I'll
- 24:46or has disease, there is actually a pay off.
- 24:51There is a. Tough to see when you're in the
- 24:53middle of it. That's I know.
- 24:54And some people don't like hearing it, but believe it or
- 24:57not, even a, a, you know, like you might trip in and hurt your
- 25:02knee. There is a payoff.
- 25:05Really. Yeah.
- 25:06I was working, walking around that festival a few weeks ago.
- 25:09My, there's nothing wrong with my knee whatsoever.
- 25:12And it collapsed. And it collapsed at a certain
- 25:16time when I was just about to turn the corner and go and see
- 25:20the acupuncturist. And the acupuncturist said that
- 25:27there is a symbolic reason behind it.
- 25:29So for starters, it's on the left side of the body.
- 25:32So the left side of the body represents the right side.
- 25:34Did she really just have a trip wire to get some business?
- 25:37I mean, maybe that's. What you look, maybe, maybe
- 25:39that's what you never know, you're like in the big city.
- 25:42But, you know, getting back to the reality of it, do you
- 25:45believe that, Lisa? Like my belief is that
- 25:48everything happens for us, not to us.
- 25:51Oh, it absolutely is. And yeah, we could talk about
- 25:56the the the getting hurt in the falling because I was a master
- 26:00at that. And it serves a purpose.
- 26:03It absolutely serves a purpose. So what's the best way can you,
- 26:08I'd love to hear it from your perspective of a person comes to
- 26:13you, they're dealing with, you know, perhaps something that
- 26:18needs to be healed, so something in their body.
- 26:21So I know meta consciousness, which is the symbolic reason of
- 26:26why everything happens to us. What can?
- 26:30Can you give us an example around it and perhaps some
- 26:32healing and words and language around that?
- 26:36So I had a client that would fall all the time, always fell
- 26:41all the time. Like tripped over things,
- 26:44knocked things over. And finally, I just asked her,
- 26:48I'm like, how long has this been going on?
- 26:52And she's like, oh, my whole life.
- 26:55And I'm like, is that the way you got attention?
- 27:01And I just, I asked and I said, is that the way you got
- 27:04attention? She goes, Oh my God, yes.
- 27:07That was one of the only ways I got an attention.
- 27:10Only if I got hurt. I always felt invisible, like my
- 27:13parents didn't want to see me. They didn't want to talk to me
- 27:17and I got hurt and because I would get attention that way and
- 27:21I'm OK. Are you ready to give that up
- 27:24now? You're an adult, you're an
- 27:27adult. Would you like to give that up?
- 27:29And we did a whole session, a hypnosis session on on it.
- 27:34And. We stopped because she was ready
- 27:36because she saw the connection and it wasn't serving her
- 27:39anymore. She was just getting hurt
- 27:41herself and there was nobody around to give her any
- 27:44attention. It it.
- 27:45It was so rewarding to see how let go of that.
- 27:50At least you've just said several things that have really
- 27:52hit home with me and and the conversation like things that
- 27:55don't serve you anymore. It's so true.
- 27:58We carry this this luggage, you know, baggage more to the point,
- 28:01I mean, I've got more baggage than Heathrow airport, right?
- 28:04And, and I take it everywhere with me and it does not serve
- 28:07me. I need to drop it and and and
- 28:10through life, Don't get me wrong, I'm working on myself as
- 28:12everybody I think should be right because we're all a work
- 28:15in progress. Yeah, I just I just drop a
- 28:17little luggage here, a little bit more baggage here, you know,
- 28:19and we we saw this sort of work through it.
- 28:21But it is so important to to realize these things are not
- 28:25serving you anymore, whether it be, you know, like, you know,
- 28:28bad memories or bad things happen to you or a fall or being
- 28:32ignored by your parents. In the case of that that woman
- 28:34there, there are there's a lot to it.
- 28:37And also the other thing you said was things don't happen to
- 28:40you. They happen for you.
- 28:41Now a gentleman came into my life and announced a here age
- 28:45that drew, who brought that to gelded, who had an look, I won't
- 28:49go into it. A horrendous, horrendous
- 28:51upbringing, right, But one of the most, you know, genuine,
- 28:55wonderful human beings I've ever met.
- 28:57Yeah. And he introduced that to me,
- 28:59right. And I thought to myself, how
- 29:00could you have lived that life and gone through those
- 29:02experiences and be so bloody positive about the fact that
- 29:06it's happened for you? Probably why.
- 29:08Well, that's exactly why and from my point of view.
- 29:11Character it has carved. His character exactly right.
- 29:14But for me, when the first time he said it doesn't happen to
- 29:16you, it happens for you, I thought what a lot of rupture.
- 29:19I said it to him. I mean, I think it's rubbish.
- 29:21And over time, guess what? I opened my mind up a little bit
- 29:26and I went, oh damn, damn, he's right.
- 29:28Yeah. And I think it's brilliant
- 29:30advice. It really these these are the
- 29:32character defining moments in your.
- 29:34Life. Exactly.
- 29:35And I think we're going to have to do a bit of a reframe here,
- 29:38Lisa with Aaron. I don't know about you, but I'm
- 29:41going to go with the the baggage from Heathrow airport.
- 29:44Yes. You see, what we believe is that
- 29:48your words are your want. Yep.
- 29:50So look, I'm famous for it. So don't get me wrong, you know
- 29:53we all do do this. But you know, it's funny what
- 29:57you say. But let me tell you, someone
- 29:59very close to me said a lot of jokes and they all came true.
- 30:02I'm watching them come true as I speak.
- 30:04And you know, you saying that you've got more baggage than
- 30:10Heathrow Airport. Now, I'm going to go back to
- 30:14what my mentor used to say to me.
- 30:18And I'm also going to bring some conscious competency around it.
- 30:22And while I'm doing that, Lisa, I'm going to get you to reframe
- 30:25it. So are we, am I able to have a
- 30:27go at that? Aaron, your permission.
- 30:29OK, so all right, so let's just say you were coming to see me
- 30:34and you were telling me that you got more baggage and Heathrow
- 30:37Airport, right? Yep.
- 30:38I would then actually confirm that, I would say.
- 30:42So you've got more and you've had more baggage than Heathrow
- 30:48Airport. Did you now?
- 30:51What happened? I saw what you.
- 30:53Just OK, so this this is the hypnotic part that doesn't make
- 30:56sense. So the words start to get a bit
- 30:58jumbling. I.
- 30:59Just thought you had poor grandma.
- 31:00Yeah, poor grandma. Yeah, but this is where hypnosis
- 31:03is very forgiving, because what did I just do?
- 31:06I put it into the past. You certainly did.
- 31:08So, you know, up until now, then what I said before.
- 31:12So up until now you've been feeling like you're carrying
- 31:15more baggage than Heathrow Airport, didn't you?
- 31:20And I wonder what it's going to be like now and then just
- 31:23dropping in a little suggestion that's going to be, you know,
- 31:26perhaps befitting and in the person's best interest.
- 31:30So I wonder what that's going to be like now for you to be able
- 31:33to walk free without that baggage and, and whether that's
- 31:37going to feel light and what that's going to mean for your
- 31:40life. So that's the kind of Milton
- 31:42Ericsson style that I learned. But let's go over to you for a
- 31:47reframe on that. So for me, you know, because
- 31:50everybody has their own take, I'd be like you, you have so
- 31:54much baggage, just like Heathrow Apple as much as Heathrow Apple
- 31:59is. Is that really possible or is
- 32:01that slight exaggeration come? In the media, what do you think?
- 32:05Yes, CBTCBT, absolutely, because it's a generalization, right?
- 32:10Right. And is that, is that the, is
- 32:13that an exaggeration? And of course you're going to
- 32:15say yes. And I'm like, well, let's look
- 32:17at what kind of baggage you really have.
- 32:19And because we're inflating what we have and we're inflating
- 32:23everything else. So let's bring it to back to
- 32:26what we're actually looking at. Yeah.
- 32:30There's a questions come up from Michelle, which I would love to
- 32:34sort of ask. Very thank you so much, Michelle
- 32:35for the question. And we love, love being
- 32:37interacted. Michelle's coming on the show in
- 32:39two weeks. Very cool, I'll ask her again.
- 32:41There we go. Now Michelle asks.
- 32:43Are there any ways to ask yourself what's wrong?
- 32:46Come on, Lisa, let's go over here on this one.
- 32:49Let's go for you first. This one I love because when I
- 32:53want to know what's wrong, I wait until I'm really, really
- 32:57tired and I sit down with my journal and I sit there and I
- 33:01ask and I write out the question and I won't get up until I get
- 33:05the answer. And because I'm so tired, my
- 33:07unconscious mind, I'll give it up pretty quickly because it
- 33:10wants to go to sleep. Yeah, and that's the best way
- 33:14to, that's the best time to get in, isn't it?
- 33:17Is what's that again? Is that beta Theta?
- 33:20Theta. I think it's Theta Theta.
- 33:23Theta. Because you're connecting,
- 33:26you're connecting to your higher self because you're tired and
- 33:28you're opening the door. The gatekeeper has opened the
- 33:31door because you are tired and it will give you the information
- 33:35so much quicker. So you would suggest to Michelle
- 33:40to wait until she's going off to sleep and then actually ask
- 33:45herself the question. So I would also ask like, what
- 33:51is it that you require? Can you just bring that question
- 33:54up again, if that is, if that is OK, just because I'm so visual
- 33:58as well. So Michelle, when you are now,
- 34:03Michelle has had a massive experience with a illness that I
- 34:10won't you know, I won't go into it now, but in two weeks, I'm
- 34:15telling you this lady for what happened to her is, is going to
- 34:21be phenomenal to sort of unpack. So are there any ways to ask
- 34:25yourself what's wrong? So what's wrong with what?
- 34:29So here we go again with the CBT and, and Lisa just practice that
- 34:33a little on you where you generalize something and she
- 34:37opened it up like, is that really the case?
- 34:39And, and you even make fun of them a little bit.
- 34:42That's the other part, isn't it? So you sort of go and you're
- 34:45visualizing a big airport and all this baggage where, where do
- 34:48you keep it anyway? You know, that kind of jazz.
- 34:51So what, what, what exactly is it?
- 34:56And you don't have to answer this now, but you can perhaps
- 34:58bring it on the show. What is it that is wrong that
- 35:02you want to address? So you do need to be a little
- 35:05bit more specific. So it could be, you know, what's
- 35:10wrong with the way that I'm feeling in my health, what's
- 35:13wrong with my body, what's wrong with my relationships right now.
- 35:18I want you to think about that more specifically.
- 35:22And then, as Lisa has said, when you go to bed at night, ask
- 35:27yourself with that specification, what is it that
- 35:32is wrong with me in this, this, this, and this?
- 35:36And what is the higher purpose? So with you taking that question
- 35:42to bed, you'll probably wake up with a solution in hand.
- 35:45Oh my gosh, Ian used to tell a joke about that.
- 35:47Sorry, moving on. No, I want to interrupt on this
- 35:50one. OK, Now asking yourself these
- 35:53questions and talking to yourself about these issues when
- 35:55you're about to go to bed, now, for me, that is never going to
- 35:59work. Well, hang on.
- 35:59There you go. Look at me, Mr. Negative.
- 36:01But OK, at the time when people should be sensible and trying to
- 36:04be going to sleep, my mind goes, hey, here's a great time to
- 36:08reinvent the wheel, right? Here's the time to think about
- 36:11every possible thing that I can, even things that don't touch my
- 36:14life. No.
- 36:15Well, that's. Why so, you know, like, I don't.
- 36:18I just think, think, think, think, think, think, think,
- 36:20think. That's why.
- 36:21Right, there's got to be a better way.
- 36:23There is a better way, Aaron, because your ideas are all
- 36:26coming out and your creativity and it really means, look, I
- 36:30used to get frustrated when I was younger.
- 36:33I, I reckon I never slept right. I just was a, a chronic
- 36:37insomniac. And you know, then you get
- 36:39frustrated because you can't sleep and then you get angry
- 36:42with yourself. But you've got to look at it as
- 36:45what is it that I need to get off my chest here?
- 36:49So it sounds like you get a lot of downloads at night when
- 36:52you're going to bed big. Time.
- 36:53Yeah, yeah. So you know what you got to do
- 36:55with that? What's that, Lisa?
- 36:56You answer it. What does he do with all these
- 36:59downloads that he's getting so that they can come out of his
- 37:03head and he can go to sleep? You had two options here.
- 37:07You can either write them down or or voice record them so you
- 37:10can let them go and they'll be there in the morning so you can
- 37:12sleep. That's it.
- 37:15Bam, everything. And if you want to write it in
- 37:18in absolute Ghibli group your own, just boom, boom, boom,
- 37:21boom. But you're saying to the hand
- 37:23that's you're just writing all these things down.
- 37:26You're taking it from here instead of stewing on it and
- 37:31trying to find all the answers while you're trying to go to
- 37:33sleep. So yeah, get it.
- 37:40Let us know how that works. Let us know how that works
- 37:43tonight when you try it. Well, I've done things in the
- 37:47past which have worked so well. Not I did the one thing at one
- 37:51point, I put the office in my room so that when I wake up or
- 37:54at 3:00 in the morning or not even when I wake up at 3:00 in
- 37:57the morning, when I have these creative ideas and then I go
- 38:00straight to my office and actually start working and start
- 38:03working on it. That's.
- 38:04Geez, that works so well. Yeah.
- 38:06So healthy. Yeah.
- 38:09Or now what I do often is I actually pick up the phone and I
- 38:13type it in in the dire section and put put something in there.
- 38:16Yeah, but you know, well. Speak it in into the phone even.
- 38:19But here's another thing, and this is attached to Michelle as
- 38:22well. It's be kind to yourself.
- 38:26Now, I'm going to let Lisa sort of open this up a little bit
- 38:30more. Don't set tasks that are too
- 38:34huge, that are overwhelming. Make them doable.
- 38:39Be kind to yourself. Over to you, Lisa.
- 38:43You're the Queen on this one. So we're gonna be kind to
- 38:46ourselves because the way we treat ourselves is how we teach
- 38:49other people to treat us. That's the first thing, and we
- 38:55need it. If we need to take baby steps
- 38:57because our nervous system will not allow us to do the whole big
- 39:00project, that's OK 'cause we're talking progress instead of a
- 39:03perfection because we're working our way towards the end goal.
- 39:09Have you been working behind the scenes on at Edge?
- 39:12Because we actually have a show called Progress over Perfection
- 39:16there. You guys just.
- 39:17Thinking that she just yeah, that's.
- 39:20Lisa, do you need a side gig? Because, you know, we need.
- 39:22Help. Yeah, yeah, I'm.
- 39:24Available anytime. We'll talk later.
- 39:29And yes, that would be very, very good.
- 39:31And I I do think your listeners do like a little bit of NLP and
- 39:34hypnosis. Oh, no doubt about it.
- 39:35Yeah, for sure. Yeah.
- 39:37So it could be helpful. Yeah.
- 39:39So let's now talk about, you know, the the big conversation
- 39:44of the healing. How much can we heal of our self
- 39:49through the power of our words? We can do a lot of healing
- 39:53through that, through our words and somebody you might need a
- 39:59little help in the beginning because I needed help in the
- 40:01beginning when I started this healing journey because I didn't
- 40:04understand how it all worked. So I needed a guide to help me
- 40:08and then to talk to me about my language and.
- 40:11They would say, is there a better way you can say that, or
- 40:14is this something you'd like to say instead?
- 40:16And I had my coach help me with that.
- 40:18And then I had realized after I'd gotten further down the
- 40:21road, I can do it myself. But in the beginning, my nervous
- 40:25system was so frayed that I could, I needed, I needed
- 40:29somebody to walk with me and hold my hand through it in order
- 40:33to help me heal. And now that I'm this far
- 40:36further down the road, I can do it myself.
- 40:39And I know what to do because I've had so much practice at it.
- 40:42And I, I live, eat and breathe language.
- 40:45It's I'm so passionate about it and about making sure that the
- 40:50right words come out of my mouth.
- 40:52And when I do, because I'm human, make a mistake and
- 40:56something that doesn't serve me comes out of my mouth, I reframe
- 40:59it immediately. That's a great skill.
- 41:04Many years ago I had a girlfriend who kept sort of
- 41:07saying language is so important, language is so important, and I
- 41:10thought, look, I talk for a living.
- 41:11I'm pretty well on top of this, I think, right?
- 41:14But I wasn't, I really wasn't because sometimes I was framing
- 41:18things in not a negative way as such, but just in, I don't know,
- 41:23from one very firm direction. Whereas when you think about
- 41:29your language, you kind of go, OK, how does this affect me?
- 41:32How does this affect you? How does it affect you?
- 41:34You look at a bigger picture. It's, it's more like you're
- 41:36actually like a lot of times in conversation we answer or
- 41:40actually while someone's speaking, we're actually
- 41:42processing and putting an answer together and we don't actually
- 41:45listen. Yeah, Oh.
- 41:46Yeah, yes. And when I sort of changed that
- 41:49in myself to A, to a degree, I mean, you know, like, like I
- 41:51think it's always a work in progress.
- 41:53But when you're actually listening, because you're
- 41:55listening and you want to actually get the information out
- 41:57of there and you're not preparing the answer, you tend
- 42:00to come back with an answer, in my opinion anyway, that comes
- 42:03from more angles. You're considering more people.
- 42:06You're not just coming from the eye eye point of view.
- 42:08Yeah, yeah, yeah. There's actually, yeah, that
- 42:11there's a word for it, what you're describing, and it's
- 42:15called active listening. So when a person is actively
- 42:19listening, that means that they're not racing forward to
- 42:22think about what they're going to say.
- 42:24But this comes back to the power of words and influence now.
- 42:28So by listening to what you just said and then reiterating it and
- 42:34confirming it, we even suggest that that is a great way to
- 42:38start your own conversation. As long as you've given
- 42:41acknowledgement to that person for the words that they've just
- 42:45spoken and not just disregarded them because then they feel well
- 42:49rated or they feel steamrolled, I agree.
- 42:51So they've got to feel like they were hurt.
- 42:54So, Lisa, do you feel that the person's acknowledgement of
- 42:57actually what you've said is a vital part of the conversation?
- 43:01It's a very yes. It's definitely a vital part of
- 43:03the conversation. And you can there's a couple of
- 43:07tricks. My favorite trick is when
- 43:09somebody's telling me that something's hard, I'd like to
- 43:12say to him, oh, I understand that's not easy.
- 43:15So in the NLP world, our unconscious mind does not
- 43:18process the word not. So I just program their mind to
- 43:21know that it's easy while still keeping my rapport with them by
- 43:26acknowledging their feelings. I like that.
- 43:30It's a funny thing and I'm going to go left to center on this
- 43:33conversation It's like when something is $9.99 OK, guess
- 43:38what? You hear you hear $9 and you you
- 43:40know, you go that way. Whereas if it's $10, you hear
- 43:43$10, right? But at 999, so by by framing it
- 43:47in the more positive way, your mind will go that way rather
- 43:50than take it to yeah, in everyday language.
- 43:54I'm using the dollar and cents reason because this, this
- 43:57technique is used on us every single day, everywhere we go,
- 44:01everything we purchase, that technique is used.
- 44:04So why not take those, those, I don't know, those styles of
- 44:10psychology and language and turn into a positive in your everyday
- 44:14language, I guess. Absolutely, yes.
- 44:16And what we call it too is when, you know, you asked Lisa the
- 44:21question before about how important is it to be able to
- 44:26reiterate we call that rapport. Yes, So it's actually the first,
- 44:31I don't know about you Lisa, because I'm talking about 2006
- 44:35when I learnt NLP. But the first framework we
- 44:38learnt was, you know, active listening, building rapport.
- 44:42Remember we talked about, you know, mirroring a little bit
- 44:46without being too much, but you know, that's kind of rapport as
- 44:49well. And also being able to look at
- 44:54people and see how their language does impact their life.
- 44:59And like you said before, Lisa, unpacking that and just getting
- 45:04them to think about it. So it's in a different way.
- 45:07But I don't know. How much time have we got left?
- 45:09I was going to say, do you have like, do you want to share
- 45:13something with us, Lisa, and the audience for radio that you
- 45:18think is going to be really powerful for our listeners?
- 45:22And you know, it's around, obviously your genius zone.
- 45:26I like to share when I became emotionally intelligent and I've
- 45:32created a course around it and it's so interesting because the
- 45:37language is important and yet being able to look at our
- 45:42emotions and see where they're coming from is as important as
- 45:45the language. And so in in emotional
- 45:48intelligence, we have self-awareness.
- 45:51So that's becoming aware of what your emotions and where they're
- 45:54coming from. Then we have self regulation.
- 45:57Not an easy thing to do, right? I, you heard me, I said not an
- 46:02easy thing to do. So I programmed my mind to say,
- 46:06well, but I'm still connecting with the audience because it is
- 46:09not easy to do. And yet it's possible.
- 46:14And then the social awareness on emotional intelligence that
- 46:17that's you and I, right? We having great conversation.
- 46:21Your body language is open. My body language is open.
- 46:25You're not closed off and being aware of that because there's
- 46:28always clues they'll always give you.
- 46:31The person that you're talking to will always give you clues on
- 46:34how they're receiving you, whether you're in rapport or not
- 46:37with them. And then there's relationship
- 46:39management, right? This is another aspect of it.
- 46:42So you're going to manage your relationship by building rapport
- 46:45with the people that are important to you and figuring
- 46:48out ways because you are the emotionally intelligent person,
- 46:52how to get get past their resistance because you can't.
- 46:56So what do you mean? Can you give us an example about
- 46:59getting past resistance? Because it definitely is where
- 47:03we've got to, you know, definitely see their side of the
- 47:07story before we can actually put our own side of the story
- 47:10forward. So one of my biggest things that
- 47:14that I get access that people will try to explain and I'm able
- 47:18to reconnect with rapport pretty instantly is by saying, I'm
- 47:23really confused, is this what you're saying right.
- 47:28And I might intentionally get it wrong because people love to
- 47:32explain. And then you'll.
- 47:35Do you intentionally get it wrong just to open the
- 47:37conversation? Not always, but sometimes it if
- 47:40the person's really locked up in their viewpoint, I'll get it
- 47:43wrong on purpose because I want them to explain their viewpoint
- 47:47to me so that I can get more details and I can get more
- 47:50information from them. But if they're mad and they're
- 47:53angry, they're not going to do that.
- 47:55But if I say I'm confused or if I get the information wrong,
- 47:58then they want to correct me and they want to make sure I
- 48:01understand their viewpoint and I'm going to get all the
- 48:04information. And if they're mad and angry and
- 48:07they're locked in, they do it in a certain style.
- 48:10OK, so a person breathes a certain way when they're angry.
- 48:14Did you know that they. I've been on the wrong side,
- 48:16yeah. They, they hold their body in a
- 48:19certain way too. So this was, this was funny.
- 48:22I just just say this funny little story.
- 48:24When I was first learning NLP, it was so much fun and I was
- 48:28practicing it on everybody that was willing to be around me at
- 48:33the time and annoying absolutely everyone.
- 48:36And. You know, I, but I was, I was
- 48:39playing with it. I was literally playing with it.
- 48:42And I had to face up to a actually a not so joking meeting
- 48:48where it was very, very serious. And I had all these ladies like,
- 48:53you know, board members that wanted to come and have a very
- 48:56serious meeting. And I knew how intense it was.
- 48:59So guess what I did. So they walked into the house.
- 49:02Now remember about the body language, the breath, and you'll
- 49:06never believe what I did. All three of them walked in
- 49:10together and I literally went up and I grabbed all three of them
- 49:14at the same time and whizzed them around in a circle.
- 49:17Because, Lisa, can you tell me what just happened right there?
- 49:21You connected all of you in a positive manner and then you
- 49:25just brought everybody together as a connection and a community
- 49:29and you can. Move back.
- 49:29I broke this date. I broke their state.
- 49:33So what happens is by you shifting a person, even if
- 49:37they're if they're stuck and they're having this, this, this
- 49:40kind of confrontation by you getting them to move their body,
- 49:44even if it's by a little bit of fun.
- 49:46And that's what I did. You're literally shifting their
- 49:49energy so they snap out of it and it's a, it's a, it's a
- 49:52patent interruption. Little wing around the Rosie
- 49:55doesn't normally work at business meetings.
- 49:56Just saying but. You do you, but in executive
- 50:00meetings, yeah, that was an executive meeting by the way,
- 50:03but. Why am I not surprised?
- 50:05There are so many great techniques and so many great
- 50:07things. I'm actually really interested
- 50:09in your course there. Lisa, can you just, I know we've
- 50:12sort of touched on it, but can we get some contacts, you know
- 50:16how we can actually find out some more as well?
- 50:18That'd be great. So I have a link for for the
- 50:22free course. I can give it to you and we can
- 50:26and then people can sign up for it.
- 50:28I can put it in the comments. I would need a second.
- 50:31Put it in the comments. Just a little bit of a snapshot
- 50:34framework around it so people know what they're getting.
- 50:37Yeah, so it's a free certification on emotional
- 50:40intelligence and there's five pillars.
- 50:42And like I said, it goes into self-awareness, self regulation,
- 50:46social awareness, relationship relationship management, and
- 50:51then motivation. Motivation to keep going, to
- 50:53keep on this, on this journey of becoming more emotionally aware,
- 50:58using your language and just becoming the better version of
- 51:01you. What you just said makes me
- 51:04giggle a little bit because when we're talking to children, we
- 51:07often say use your words right now.
- 51:12We get bigger, we grow up, but guess what?
- 51:15We still forget to use that words.
- 51:17Oh. We get worse some, some of us
- 51:19get worse, yeah. Yeah.
- 51:21So it's just important to keep yourself in check, I guess.
- 51:24Well, up until now, some of us, we're getting worse, but now
- 51:28it's going to be different, isn't it?
- 51:29Lisa, thank you so much for, you know, just instilling some of
- 51:34these ideas of how important language is and to be kind to
- 51:39ourself. And I think one of the biggest
- 51:41takes that I've got is what we say is what we are.
- 51:46Love that. Oh, I agree completely.
- 51:50Lisa, thank you very much for being part of the show today.
- 51:52It's been an absolute pleasure. Really enjoyed your insights and
- 51:55and we'd love to have you back at sometime in the future.
- 51:58Really. You're very, very welcome.
- 52:00Thank you. I'd love to come back and thanks
- 52:02for the opportunity. Thank you very much for being
- 52:05part, of course, the Genius zone here on Age Radio Australia.
- 52:18Show where we have explored through this various topic along
- 52:25with all the exciting new topics that we bring every week to
- 52:31enhance your personal mastery of excellence.
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- 53:26inspired, stay awesome, and keep on mastering your excellence.