Ep. 3 | What Orange’s Chief AI Officer Learned from General Magic | Steve Jarrett

General Magic & The Soul of Tech · Jul 21, 2026 · 50m · transcript

Steve Jarrett is one of the rare technologists who has built products at every stage of the mobile revolution — from General Magic and Audible to Philips and the iPod team at Apple, to Chief AI Officer at Orange, where he oversaw AI strategy for 300 million customers across 26 countries. In this conversation, he brings that depth to the questions that matter most right now: how AI should be governed, who gets left behind when it isn’t, and what the EU AI Act gets right and wrong. He also shares hard-won lessons on innovation methodology, why simpler models often beat complex ones, and his…