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StubHub Fails, Fan Gets Help | Oakland News
When Sanjay Kalra bought World Cup tickets months in advance, he thought he was set—until the seller vanished days before kickoff. With prices up tenfold and no replacement tickets in sight, Sanjay’s only option was a refund that wouldn’t even cover new seats. After reaching out to agencies and finally a consumer watchdog, StubHub reversed course the next day, delivering replacement tickets thanks to a new support push. The incident exposed flaws in the event’s ticketing app, triggering broader fixes—but also reminded fans that even with “Fanprotect,” you might not get your original seats…
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