Latest / Personal Injury Mastermind w/ Chris Dreyer
460. Audit Your Intake and the 98% Conversion Rate Almost Always Falls Apart With Yani Smith, Legal Intake Pros
You may think your intake team converts 98% of your qualified cases—but when you audit every lead, there's a good chance that number doesn't reflect reality. Yani Smith, the CEO and Founder of Legal Intake Pros, a nationwide fractional intake operations company, explains why the numbers so often fall apart once she puts them under a microscope.
Through intake audits, CRM implementation, coaching, quality control, and business intelligence, Yani Smith’s team helps firms improve conversion rates and routinely delivers 50% growth in signed cases within six to eight months—with many clients…
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