3297: TheyDo and the Tech Helping Brands Map & Manage Journeys
What happens when customer journeys fall apart behind the scenes, even as AI promises to tie them together? That's the question at the heart of this conversation with Jochem van der Veer, CEO and Co-Founder of TheyDo. Fresh off a $30 million Series B round, Jochem joins me to unpack what's really happening inside enterprise organisations that are trying to personalise experiences at scale. He's not speaking in theory. TheyDo is already helping companies like Ford, Atlassian, Cisco, and Home Depot shift how they approach customer experience. But instead of chasing the latest automation trend…
The skinny
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