AI-Enabled Customised Workflows for Smarter Supply Chain Optimisation: A Feasibility Study — Javidroozi et al. (2025)
This study investigates the integration of Large Language Models (LLMs) into supply chain workflow automation, with a focus on their technical, operational, financial, and socio-technical implications. Building on Dynamic Capabilities Theory and Socio-Technical Systems Theory, the research explores how LLMs can enhance logistics operations, increase workflow efficiency, and support strategic agility within supply chain systems. Using two developed prototypes, the Q inventory management assistant and the nodeStream© workflow editor, the paper demonstrates the practical potential of…
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