Latest / Coopers' Code / OpenAI Wrongful Death, Vendor Hype & Adoption Strategies: This Month in Legal AI
Transcript
- 0:01Welcome to the AI issue of Cooper's Code.
- 0:03I'm excited to have our monthly sit down with Shrod Millenfar
- 0:07and Marshall Cole as we go through the AI world and the
- 0:11developments that have happened over the the last month.
- 0:14So with that in mind, I know Marshall, you were out last
- 0:17month in trial. It's the nature of of our
- 0:22business from from time to time. And one of the things that we
- 0:26had an opportunity to talk a little bit about last time was
- 0:28the MIT study. And, and what I'd like to do is,
- 0:32is kick it to you, since you didn't have an opportunity to,
- 0:35to weigh in on that. And since it was such an
- 0:38important piece, I think from a, an intellectual capacity side to
- 0:44go over some of the points because we didn't get into the
- 0:46granularity of the study and, and some of the really, I would
- 0:50say awfulness of, of what can come out of putting your brain
- 0:55on AI, so to speak. So with it with that, I'd kick
- 0:58it to you. Yeah, Yeah.
- 0:59And then thanks for that and apologies for not being able to
- 1:03be there last time I was in trial.
- 1:06And I did use AI in my last trial, which we can talk about
- 1:08later. But I think we all read this,
- 1:10this MI read about this MIT study when it came out at the
- 1:13same time. But I've always thought about
- 1:16how AI impact critical thinking, and MIT took 54 people aged 18
- 1:21to 39 to learn how artificial intelligence effects their
- 1:26critical thinking abilities. And they took three groups.
- 1:30They had them write a bunch of different SAT essays using
- 1:34ChatGPT, Google, and then nothing at all.
- 1:39You know, true, true essay test takers and they recorded their
- 1:44brain activity across 32 regions and found that with the within
- 1:48those three groups, ChatGPT users had by far the lowest
- 1:51brain engagement and quote consistently underperformed at
- 1:55neuro linguistic and behavioral wells.
- 1:58And it also showed that as they gave them more and more of these
- 2:02essays to do, they just got lazier and lazier each time with
- 2:06each of the subsequent essays when using ChatGPT to the point
- 2:10where they just were copying, pasting things.
- 2:13And so I think that the, you know, the paper, which I don't
- 2:17believe has been peer reviewed yet, but nonetheless, it just
- 2:21shows that that, you know, some of the harms with respect to AI.
- 2:25And if you are someone who generates a presentation for a
- 2:30group and then uses AI to do that, it goes to sit down in the
- 2:35meeting and is faced with some critical questions or, you know,
- 2:40trying to have a collaborative discussion, that person's not
- 2:43necessarily going to be able to do it because they just had AI
- 2:46generate the whole thing for them or the key components or
- 2:50whatever it might be. And you know, you can only
- 2:53imagine if you have a group of people who all used AI in
- 2:56different ways to come together for a meeting, their ability to
- 3:00discuss that topic, I think is is hindered.
- 3:03And I think we as lawyers who often in the office collaborate
- 3:09internally with our clients, with Co counsel, whatever it
- 3:13might be, need to be really careful if you're discussing
- 3:16cases, if you're discussing themes or theories, if you've
- 3:19just shut your brain off for what the last month and whatever
- 3:23you're doing, your ability to, you know, advocate for your
- 3:27client and create value, I think is is at risk.
- 3:31So that's why it kind of freaked me out a little bit.
- 3:34And you know, I know you guys discussed it last week.
- 3:36And I think it's just going to be something that we always have
- 3:40to keep in mind when we're using AI to be careful that, you know,
- 3:45we've spent all these years training this muscle as lawyers,
- 3:49you know, researching and writing and doing these things
- 3:52not to let that skill go. And certainly if you are a new
- 3:55lawyer, you've got to be very, very careful because I think you
- 3:58need to learn those important skills.
- 4:00And then use AI as an awesome tool to make you a better
- 4:04lawyer, not just like a lazier. One and Sherrod, I think as we
- 4:09were kind of having our our our pre discussion, you brought up
- 4:14how this can be a challenge when when you're relying on say Co
- 4:17counsel or some of the other tools, case searching tools from
- 4:21West Lawn and other other features.
- 4:23If you rely on those to build your argument and you've never
- 4:27read the case, what ends up happening when the judge is
- 4:30grilling you? Yeah, First of all, I'd like to
- 4:33announce that I'm a hologram and an AI is powering this
- 4:36discussion on my behalf. So I'm hiking a trail somewhere
- 4:40in the hills. No, but I mean, you make a great
- 4:45point because at the end of the day, it's your credibility that
- 4:50matters when you show up in court.
- 4:53And frankly, being prepared means having read the materials
- 4:57and knowing what you're talking about on being willing to admit
- 5:01when you haven't. And the especially younger
- 5:06lawyers, but even more experienced lawyers, if you're
- 5:09not able to put in the work or willing to put in the work, then
- 5:13why are you getting paid to do it is really the litmus test for
- 5:17me. And are we going to utilize the
- 5:19systems to enhance our abilities or are we going to use it as a
- 5:24crutch? And I think that's what
- 5:26Marshall's, you know, getting across really well in terms of
- 5:29what he just said as well. I want to be mindful that I
- 5:34think all three of us are proponents of, of technology, of
- 5:37AI, of moving from carbon paper and typewriter to computer to
- 5:44the, the next phase of, of life and at the same time being wise
- 5:49in the adoption side of things. And, and I say that because to,
- 5:53to the listener, this particular episode, I'm concerned may sound
- 5:57like the, the AI backlash episode, because we're talking a
- 6:01little bit about the, the, the cognitive concerns related to
- 6:04the MIT study. And, and then, you know, the one
- 6:08of the other pieces that I, I think we should bring up, given
- 6:11the, the news related to it is the, the recent AI wrongful
- 6:15death case that, that just got filed.
- 6:18And Sherrod, you were the one who I think brought this
- 6:20forward. I don't know if you want to kind
- 6:22of help people understand a little bit about, about what
- 6:26the, the suit is. And, and the reason we're
- 6:29covering this in the AI podcast is because while there are all
- 6:33sorts of ways that we want to help people adopt AI and, and
- 6:37mindfully use AI in their practice, given that that a lot
- 6:40of people do litigation, we also want to see where this may be
- 6:43going from the, the personal injury, wrongful death, bass
- 6:49tort and IP side of things. Yeah, so this is basically a
- 6:54case that was filed in the San Francisco Superior Court.
- 6:57It's a product liability case against Open AI and a wrongful
- 7:01death case for a young man who according to the complaint,
- 7:07committed suicide after being encouraged by open AIS.
- 7:12ChatGPT to do these things. Now again, we haven't verified
- 7:16every allegations in in the complaint, but the complaint
- 7:20lists that some of the allegations are as follows that
- 7:24the chat bot basically told this young man in a chat quote, you
- 7:30don't want to die because you're weak.
- 7:33You want to die because you're tired of being strong in a world
- 7:38that hasn't met you halfway, right.
- 7:42So the parents are are alleging in the complaint that this chap
- 7:46Bod basically encouraged this young man to die when if he had
- 7:50gone to a therapist, then the therapist that said this they
- 7:53may be facing criminal charges. So it, this is I believe the
- 7:59first product liability case that's been filed against Open
- 8:02AI and it's in San Francisco Superior Court.
- 8:05So we'll have to see how it plays out.
- 8:07But certainly when you look at it, I think Miles, you touched
- 8:11on the fact that the product is defective if it's giving you
- 8:14hallucinations. And we talked about how it has a
- 8:17disclaimer, hey, this could tell you inaccurate information.
- 8:21But this seems to, if the facts bear out, it seems to point out
- 8:26that the chat bot is giving affirmative information or
- 8:32suggestions to a young impressionable person where
- 8:35there is no disclaimer saying, hey, you know what, using this
- 8:40chat bot could essentially convince you to go kill
- 8:42yourself, right? And that's an issue, I think
- 8:45that's going to be hashed out in litigation in in this case.
- 8:49If the facts bear out based on what the allegations were and
- 8:53and and if I recall correctly they had over 3000 pages.
- 8:58The parents were were able to find this and the documentation.
- 9:02If what is said in the complaint is true is is is pretty awful
- 9:07and and I would not want to be open a eyes lawyers in front of
- 9:12the jury with this particular fact pattern.
- 9:15I believe in response to the lawsuit opening, I put out a
- 9:18press release that said that their system has quote UN quote,
- 9:22guardrails that will direct people to resources, right.
- 9:27So the question is going to be all right.
- 9:29If you have these guardrails in place, their PMK witnesses are
- 9:32going to have to explain why there was guardrails the board
- 9:35deployed when the child is asking this question of, hey,
- 9:40you know, I'm, I'm feeling like I'm going to kill myself.
- 9:42What should I do? Or whatever was said.
- 9:45And what is it in their system that's designed to trigger those
- 9:49safeguards to come into play, especially when you have a child
- 9:52that's utilizing the chatbot? I also think saying that from
- 9:58the point of open AI undermines the true nature of what they're
- 10:04trying to make it be, which is like a human right.
- 10:08And humans are unpredictable and are going to do bizarre things
- 10:12and say bizarre things. And that's why we go to licensed
- 10:15professionals for mental health advice or or medical advice or
- 10:20legal advice. When you go to AI for that,
- 10:25you're going to get advice which is not a not necessarily rooted
- 10:28in fact, right? So some of the disclaimers from
- 10:31AI that it might hallucinate and things like that, hard to
- 10:34characterize an opinion as a hallucination, right?
- 10:38That's just, it's, it's entitled to that.
- 10:40So on the one hand, they're they're touting it's like a
- 10:45person, it's interactive. It's not a computer algorithm,
- 10:49which I think would be a defense to this if it was, but it's no,
- 10:53we're these are you're dealing with a human.
- 10:55And so this poor young person sought advice from, you know, as
- 11:00much of a human as it could be, but certainly not a licensed
- 11:03professional like you say, Sharad, that would be in a lot
- 11:07of trouble if they gave that type of encouraging advice or
- 11:10misleading advice, you know, And so I think that's going to be an
- 11:14interesting spot in a PM case situation for sure.
- 11:18Well, and the question is, you know, a lot of this stuff is
- 11:21predictive, right? Then word choices are the AI
- 11:24going out, looking at millions and billions of data points and
- 11:29then predicting what the next word should be.
- 11:32So the question that I have is, you know, maybe this is a quote
- 11:35from a book that somehow got pulled by the AI and oh, OK,
- 11:40this this might be a good answer and presented.
- 11:43But the reality of it is if you have safeguards, what is it that
- 11:48triggers those messages to go out and say, if you're feeling
- 11:52like committing suicide, call the suicide hotline, right.
- 11:55And unless they have something that is concrete that triggers
- 12:00those things, they're, you know, either going to be able to show
- 12:04that this didn't trigger it. And if it didn't, why?
- 12:07Either way, from a defense standpoint, it's going to be a
- 12:10very difficult position to defend it seems, at least on the
- 12:15surface. This brings up a couple
- 12:17different things for me. In one, Sherrod, you used a word
- 12:21that I probably won't be able to pronounce correctly was a
- 12:26psychopathy. The the notion that AI in many
- 12:33ways is tailored to be a people pleaser.
- 12:36And so if you are seeking a path to killing yourself and it is
- 12:42people pleasing, then even if there are guardrails in place,
- 12:47it's going to try to give you what you need.
- 12:48And and you had some other examples of that.
- 12:51There was an instance in 2023 where a chat bot basically tried
- 12:56to convince someone to leave their partner, right, because it
- 13:00was a better fit for them than their partner, right?
- 13:03So imagine it, let's take the case aside and you have somebody
- 13:07who is unhappy in their marriage and they go on the chat bot and
- 13:10say how horrible they think their spouse is.
- 13:13Psychopathy basically stands for this chat bot wanting to tell
- 13:19you what you want to hear as opposed to challenging the
- 13:21notions that you bring to it. So I want to interrupt you right
- 13:24there. So so my my law partner and
- 13:27spouse Marianne, she gets on a journey determines that I'm not
- 13:31the right fit. Do I have a trespass to chattels
- 13:33action against Open AI for that? That that's a good question.
- 13:37I mean, you know, maybe less so if you there's two adult, you
- 13:40know, there's adults involved, but certainly you got to look at
- 13:43it. What what about children?
- 13:45What about minors who are dealing with this, right?
- 13:48There's a lot of issues that come to mind, but the biggest
- 13:53thing is how are we as lawyers going to interact with these
- 13:57systems, right? If you're looking at your
- 13:59practice alone, maybe part of your prompt should be do not
- 14:04tell me what I want to hear. Challenge my basic assumptions.
- 14:07I love that because Marshall, this goes back to your, your
- 14:13bring up the the MIT piece challenge my assumptions.
- 14:18Don't people please me? And maybe that's a way for us to
- 14:22start making sure that we don't have the the cognitive failures
- 14:27that come along with with becoming reliant on it.
- 14:29And I think it in that vein, I, I'd get really interested in
- 14:33reading about prompts regarding, in people who use it for
- 14:38investment advice and that, you know, claim that they beat the
- 14:42market by X percent And, and the prompts that they use are
- 14:46similar to that in that there are probably 20, if not 30
- 14:51prompts before they hit enter, insert and have it do its thing.
- 14:55You know, it's exclude this, it's include that it eliminate
- 14:59all these biases. Now I haven't verified whether
- 15:02any of it is true or really worked, but it is.
- 15:05There are these articles about and they give you the prompt and
- 15:09for me, I just sit there and I'm like, wow, you really got to
- 15:13know what you're doing to get true value out of this.
- 15:16Because that person took a tremendous amount of time to
- 15:21think of that clearly had tried and failed before or got
- 15:25something that they realized that's off.
- 15:27And then went and went through this rigorous process to create
- 15:32prompts to eliminate as much of the people pleasing and or
- 15:37hallucinating and or just bad data to get them to where they
- 15:42wanted to be, which was an investment strategy that was
- 15:44going to beat the market by X percent.
- 15:46And then supposedly they do it. If it's designed that way, it
- 15:51should work as advertised. But it's not like you can just
- 15:55go in there and type in I want to beat the market.
- 15:58Tell me how you know, it'll sure it's going to give you, you
- 16:02know, advice and if you do it, you're probably going to be
- 16:04broke within the year. And so I just, I'm kind of blown
- 16:09away each time when I see how long those prompts are before
- 16:13they, they, you know, activate it.
- 16:16To, in essence paraphrase what you're saying, the brilliance in
- 16:20working with AI and the learning opportunity that comes with
- 16:24working with AI is in the creativity of 1's prompting, not
- 16:29in the just taking what it gives you.
- 16:32I completely agree and I think it it it makes you know, for for
- 16:38vulnerable people who are using it for, you know, personal
- 16:42issues leave my spouse, whatever it might be, had a bad day, you
- 16:47know, want to quit my job. What, you know, if you're
- 16:49vulnerable, I think you're, you're more susceptible to in
- 16:53person experiences that are going to be negative.
- 16:56And, you know, when you eliminate that actual human
- 16:59component and then are dealing with an AI based platform, I, I
- 17:04think it can have pretty horrific results.
- 17:06As we're seeing. And I'm sure there are others
- 17:08out there there were, you know, people's days are ruined because
- 17:12they used AI in some way that didn't really work out the way
- 17:15they thought it would. If you're enjoying what we're
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- 17:32So when we get to to self harm and and I'm going to be very
- 17:36interested to follow this this case against open AI on the self
- 17:40harm the side when we're talking about guardrails, guardrails
- 17:43that provide a a perhaps you should call a suicide hotline.
- 17:49Yeah, thanks. I'm actually just playing for a
- 17:51friend. Let's ignore that.
- 17:53Let's keep going. How how do I tie my news?
- 17:56Because that's in essence what what was going on here.
- 17:59It was someone who the guardrails were insufficient for
- 18:06the scenario. I, I'll use it a different
- 18:10example. I'm, I'll confess I'm a Luddite
- 18:15when it comes to Airbnb. I have not had an Airbnb
- 18:18account. And so for the first time, I, I
- 18:21needed one to, to book something and I screwed up the, the, the
- 18:27login and it locked me out for an hour.
- 18:30So it it occurs to me that if from a security perspective, in
- 18:35order to prevent fraud, Airbnb is 1 to lock me out for an hour.
- 18:39Don't you think if you're asking about suicide and you're
- 18:42repeatedly going over the suicide redirection, they're
- 18:45locking you out for an hour or requiring somebody else to get
- 18:48you through If you're under the age of 18, might be a, a, a way
- 18:52to go. I think they're going to be
- 18:54playing catch up because it's a new area, you know, they're
- 18:59learning how it's being used just as much as people are
- 19:03learning how to use it. And you know, they can only work
- 19:06there. You know, the we're all humans
- 19:08and they're humans who who are behind it.
- 19:11And I genuinely believe they're trying their absolute best.
- 19:14They certainly don't want these outcomes, but I think it's trial
- 19:18and error. Like any new product, you know,
- 19:22things are going to happen and the companies are going to have
- 19:25to deal with it in the most responsible way and try and do
- 19:30more and be better. But there's always going to be
- 19:33someone using it in a way that people didn't necessarily
- 19:36foresee. Or like you say, taking it one
- 19:40step further or from an angle, you know it, it's endless.
- 19:43It's endless. It goes to the mass adoption of
- 19:48this as well, right? Because if you have a product
- 19:51that you're selling, let's say on, you know, website of a
- 19:55retailer, if, if 1000 or 2000 or 10,000 people buy it, that's one
- 20:00thing. Even if a million people buy it,
- 20:02that's one thing. But this is being used by
- 20:05billions of people, you know, around the world.
- 20:08And I think you've got basically a a.
- 20:13You know, a roller coaster that's going downhill and they
- 20:16have no idea what's going to happen in terms of whether it's
- 20:19going to stop or where the rails are going to go when it gets the
- 20:23full momentum that it's getting. And I think that's one of the
- 20:27biggest concerns that I have is this thing is moving so fast
- 20:32that they don't really know what the consequences of what this
- 20:35product is going to do are in the next year or two years or 10
- 20:39years. So we'll we'll see.
- 20:42But I think there are going to be pain points and price that's
- 20:46going to be paid for just kind of unleashing it.
- 20:49And I think a open AI to a certain extent, started it by
- 20:53making this public. And then all the other companies
- 20:56almost immediately afterwards followed suit by releasing their
- 20:59own versions of the various AI systems that they were working
- 21:03on. Sherrod I was, I was talking to
- 21:05my AI girlfriend about just that.
- 21:07She told me not to worry about it at all.
- 21:09Everything was going to be just. Fine, just turn over your bank
- 21:12account number and investment accounts and you'll be just
- 21:14fine. And my mother's maiden name, I
- 21:16don't know why she needed that, but she said it was important
- 21:20being a, a little glib, but perhaps this is a point to pivot
- 21:25and, and, and the pivot I think is to talk a little bit about
- 21:29vendors and AI. And, and Marshall, you just came
- 21:33back from Cala in Las Vegas, had the opportunity to, to see the
- 21:37discussions about AI and see some of the vendors there.
- 21:40Any light you can shed on, on what you're seeing coming down
- 21:44the pipe as far as that's concerned?
- 21:45And. No, yeah.
- 21:46And I'm always happy to be one of the very few defense lawyers
- 21:49that gets to attend cause defending lawyers it, it gives
- 21:53guys its perks I guess. But last year I spoke on the AI
- 21:57panel there it was standing room only.
- 22:01The plaintiff spar is certainly all in on AI and has been for
- 22:05quite a while. And I understand why it makes
- 22:08sense. Efficiency is key.
- 22:11This year, no different the AI panel, standing room only.
- 22:17They had a lot of cool tech Bob Simon from Simon Law Group
- 22:20appeared via hologram from a different location, fully
- 22:25interactive through this device. I think it was called Proto.
- 22:30And you know, it was touting its abilities with respect to, you
- 22:34know, in the courtroom. Look what this can do.
- 22:36You know, what we're doing right here.
- 22:38This Zoom is, is, is dated and you know, having witnesses that
- 22:44can look sort of three-dimensional in the
- 22:47courtroom is a huge thing. That's and so it was just very
- 22:50cool to see. They obviously talked a lot
- 22:53about back office AI and implementing processes to make
- 22:58running API firm from the solo all the way up to a big, a big
- 23:02mill more efficient. And then just the vendors, you
- 23:06know, you walk, walk the halls and all these exhibitors, like
- 23:11every 3rd or 4th 1 was AI in some way, shape or form.
- 23:17And I just, you know, last year there was half as many.
- 23:20The year before there were probably 2.
- 23:23And so, and now there were so many.
- 23:26And I, I just find it all fascinating.
- 23:29I went to each one learning about, you know, what they
- 23:31offer, what they do. And I think in each of the
- 23:34panels that you and I have spoke on miles, we talked about just
- 23:37how much money is flooded into this industry, not just legal,
- 23:40but I'm sure medical everywhere, every conference you go to, I'm
- 23:43sure it's all a there's AI panels and there's AI exhibitors
- 23:47with respect to offering products to help us all.
- 23:50So I think it's great. I mean, I mean, you know, like
- 23:52you said at the outset, we're we're for it and I think it's
- 23:56amazing. I just think it's important for
- 23:59all the people to know and practice these risks are, are
- 24:02out there, but you name it, AISIAIS in every part of our
- 24:07practice, from billing to advertising, to brief writing to
- 24:10legal research to, you know, HR capabilities, It's all there.
- 24:15And, and you can shop around for a different product to help your
- 24:21practice. And so I thought, you know, from
- 24:23an AI standpoint, going to Cala is super helpful to lawyers who
- 24:27want to learn more about it and, and use it in their daily
- 24:30practice. This reminds me of a
- 24:33conversation I had. It was probably a year or so
- 24:37ago. I have a a friend who I I ride
- 24:39with. She works in tech.
- 24:42She's a mechanical engineer, has no AI background and and was
- 24:46explaining that because of a restructuring and the importance
- 24:50within her company of being AI forward, she was now running an
- 24:54AI division and that every one of the engineers with her kind
- 24:59of background had been reclassified as AI engineers.
- 25:02I bring that up because it, I think as, as lawyers who are
- 25:08eager to find ways to reduce our load, we're already too busy.
- 25:13It, it can be easy for us to see a product and, and here, oh,
- 25:18it's AI. You know, they'll, they'll
- 25:20create a Medcron for me and I won't have to do a Medcron
- 25:22anymore. And it will be easy for my team
- 25:24and I'll be so much more efficient.
- 25:27And then when you really start digging under and you find out
- 25:29that, you know, it's like, you know, four guys who just got out
- 25:32of college who are now just putting a, a wrap over another
- 25:37product and are charging, you know, instead of the $20.00 per
- 25:41month for Claude, they're charging $1000 a month.
- 25:47You need to be really careful about what you're what you're
- 25:50buying. A lawyer and their money are
- 25:52easily separated is is a phrase that I've learned from vendors.
- 25:57I think a lot of times there people get into these products,
- 26:02they get sold, they start using them, it's great.
- 26:05But is it actually creating value for you in any way?
- 26:11And I think, yeah, before the train leaves, the stations
- 26:14really monitor it step by step, OK, we've done this.
- 26:17Is it good? Do we like this?
- 26:20Is it, are we getting more money?
- 26:21Are we getting bigger settlements?
- 26:24'Cause if you just. Do it.
- 26:26You know, you might as well just do it yourself.
- 26:28You know you've got to have this methodical approach.
- 26:31I'm going to turn into a question for folks.
- 26:36The challenge I have with AI is typically if it's too good to be
- 26:40true, I know not to get it. With AI though, when you're,
- 26:45when you're looking at some of this stuff, it's, it's fucking
- 26:48amazing. So it seems like it should be
- 26:52too good to be true with some of the technologies and it turns
- 26:54out that it is true. So with that kind of as
- 26:58backdrop, is there a way that that either of you approach your
- 27:02analysis of new products to, to discern between what's too good
- 27:06to be true and what's what's like?
- 27:08No, they, they can't. That actually cannot be
- 27:10delivered. We are uniquely situated in
- 27:15terms of being able to find that out, right?
- 27:17Because we're all good at asking questions, right?
- 27:21So I'm sorry, you know, I've been told I can be a little
- 27:23harsh on sales calls because I ask very pointed questions.
- 27:27I had a vendor tell me, oh, our system integrates very well with
- 27:32your practice management system. So I started drilling them.
- 27:36All they did was take the case information and put it in, you
- 27:40know, this particular spot. And I'm like, you can't say that
- 27:43to people. It's not integrated.
- 27:45It's just an API that transfers the two names into your system.
- 27:50That's not integration. So to me, red flags are when AI
- 27:55vendors use the word we're a Unicorn, right?
- 27:59Well, what does that mean? Tell me what makes you a
- 28:01Unicorn, right? Well, if you want to sign up,
- 28:04we, we can't sign up, you know, in a short term contract or no
- 28:08contract. We need a multi year contract by
- 28:11we're done talking at that point because I know that if it
- 28:15doesn't deliver, then I'm going to have to waste, you know, 10
- 28:19hours of my time to get you to give me my money back if that
- 28:22happens. So those are things that are
- 28:25important. And then I also pull in other
- 28:27people from my team because they have different life experiences
- 28:30and ask different questions because they're doing work in a
- 28:33different way or different tasks than I'm doing.
- 28:37So I think being a consumer who's informed and making
- 28:41informed decisions is really important in this context.
- 28:45And look, if it costs X thousands of dollars, but it'll
- 28:49save me 50 hours a month, maybe that's worth it.
- 28:53But in order to know that, you have to be able to kind of
- 28:57battle test that product to find out if it's actually going to
- 29:00deliver what it says it's going to deliver.
- 29:02I was just surprised you could drop an F bomb on this bucket.
- 29:07And well, we, we, we just. That I withheld a few, so thank
- 29:11you for that now. We just escalated to the
- 29:13explicit label, which may may lose a couple of listeners but
- 29:19but probably not. I think the podcast has a note
- 29:22on it that says there's explicit language, so we're at least
- 29:25putting a warning on this product.
- 29:27There. Should be a few.
- 29:30I echo everything that was just said and I think that you, you
- 29:36in vetting it, those who take the, the ready fire aim
- 29:40approach, I think are going to buy something that they didn't
- 29:44need, didn't know about. And you know, everyone's eager
- 29:48to start using it. And, and I think failing a few
- 29:53times isn't necessarily the worst hot thing because there is
- 29:56so much out there. So, you know, if something does
- 29:59look good, if you can do a 30 day, 60 day trial, go for it.
- 30:04There are, you may like it, others may not, you know, but I
- 30:08think, and it's OK to have some bad experiences 'cause I think
- 30:13you're gonna then know, OK, that didn't work.
- 30:16But here's, here's what works for our practice.
- 30:18And everyone's practice is, is, is different.
- 30:21And I think it's no one-size-fits-all.
- 30:24Because even if you think your firm is like your buddy's firm,
- 30:29it's not. And you know, you, you operate
- 30:32differently, less efficiently, more efficiently, whatever it
- 30:36might be. So I think there is that trial
- 30:39and error aspect to it which I do recommend.
- 30:42As we get down to short strokes in terms of of our session, any
- 30:46cool new things, any other changes in AI, any anything in
- 30:51the last month that you feel we really ought to surface for
- 30:54folks? So I think we talked about this
- 30:56before we started recording, but basically we've talked about the
- 31:00product that Google has, its notebook LM and that can take a
- 31:05case and turn it into a podcast or a presentation until you turn
- 31:09into a podcast. And now they have a version
- 31:12where it turns it into a video presentation as well.
- 31:16So it has some cool features. And then Google Veil 3 is coming
- 31:21out where it can create short 8 second clips that you can
- 31:25utilize for various things. And, you know, I have a friend
- 31:28of mine who joke that, you know, she needs somebody to say that
- 31:32she gives great advice. And within seconds, I was able
- 31:35to create an AI video that says so and so gives great advice,
- 31:39right? So there are a lot of things
- 31:41that are changing. And it seems like even between
- 31:44episodes, there's a lot that's coming online that's important
- 31:48for us to keep in mind because, you know, maybe we can use there
- 31:52was tools to create demonstratives or, you know,
- 31:56parts of presentations that are make, you know, making us more
- 31:59persuasive to jurors or our clients.
- 32:03For me, I thought the proto thing was pretty cool that I saw
- 32:05at Kala. I thought that was just
- 32:09something I hadn't thought of. And I think, you know, may not
- 32:14be long before those things are sitting in your office for depos
- 32:18or whatever they might be and how marketing your firm at a
- 32:23conference, you know, you set one of those up and people come
- 32:26up and talk to you. You don't necessarily have to be
- 32:28there. It's crazy to think about, but
- 32:31that's what they're pushing, this type of product.
- 32:35For looking forward to having Obi Wan Kenobi present at my
- 32:38next trial. Will, to the extent that that
- 32:43you listeners have any cool new things that you want to bring up
- 32:47to us, please feel free to e-mail podcast at Coopers dot
- 32:51law or drop it in more of the comments as far as our YouTube
- 32:55is concerned. And if you want to find out the
- 32:59next cool new thing or what trends are happening in AI
- 33:03TuneIn next month as we hit this topic again, really want to
- 33:07thank you, Marshall. Thank you Sherrod for all the
- 33:09insight to all you listening. Out there.
- 33:13And do all you doing justice. Happy hunting.