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The AI Competence Mirage: What Product Leaders Are Getting Wrong
In this episode of Beyond Product Management, Heather Miller sits down with Makoto Kern, product strategy and UX leader, to unpack what really drives successful products — especially in a world obsessed with speed, AI, and shipping “something” as fast as possible.
Makoto shares his journey from electrical and robotics engineering on the manufacturing floor to leading enterprise and B2C product strategy, and how firsthand exposure to poorly designed software shaped his holistic approach to product development.
Together, Heather and Makoto explore why jumping straight into wireframes is often…
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