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The Gaps in Your Business
When visiting London, many years ago, I noticed signs throughout their subway system -- what they call the underground. The signs said "Mind the Gap," referring to the gap between the train and the station platform. It stuck me as a unusual combination of words, and since then, I've always used it as an analogy for the gaps we encounter in business, and how important it is for all of us to Mind the Gaps every day. The gap they refer to in the London underground is the physical gap or space between the train and the station platform. In some cases, the gap is just a few inches wide... enough…
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