
Episode 612: Free Email Isn't Worth It: Why It's a Bad Idea and What To Do Instead
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
In our latest episode, we explain why free email providers are inherently not HIPAA compliance compatible.
We discuss:
Why it's necessary to have a Business Associate Agreement with your email service provider
Why clients can't opt out of HIPAA
What requests for alternative or non-secure communication actually mean under the HIPAA Privacy Rule
What counts as Protected Health Information (PHI)
Why a free email address might be a red flag for prospective clients
How to get a BAA…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.