Latest / Best of LinkedIn: Strategy, M&A & Investments / Best of LinkedIn: Strategy & Consulting CW 04/ 05
Transcript
- 0:00Speaker 0: provided by Thomas Elguyer and Frennus, based on the most relevant LinkedIn posts about strategy and consulting from CW four and five.
- 0:08Speaker 0: Frennus specializes in B to B market research for strategy and consulting teams with a focus on tech and ICT.
- 0:15Speaker 0: Okay, so we've got a massive stack of research on the desk today.
- 0:19Speaker 0: And looking through these posts from the last two weeks, Honestly, it feels a little bit like the hangover after the party.
- 0:26Speaker 0: That
- 0:26Speaker 1: is the perfect way to put it.
- 0:27Speaker 1: You know, for the last year, LinkedIn has been this breathless echo chamber of AI is magic and everything is changing forever.
- 0:34Speaker 0: Right, lots of rocket ship emojis.
- 0:36Speaker 0: Exactly,
- 0:36Speaker 1: and now the lights are on, the music stopped, and well, the bill has arrived.
- 0:41Speaker 1: If I had to put a bumper sticker on the mood for weeks four and five, it would be, the party is over, the real work.
- 0:47Speaker 0: Which sounds a bit depressing, but that's actually where the money is made, right?
- 0:50Speaker 1: Precisely.
- 0:51Speaker 1: We are shifting from ambition, what we could do, to execution.
- 0:55Speaker 1: How do we actually govern this stuff, pay for it, and, you know, fix it?
- 0:59Speaker 1: We're seeing a huge pivot to financial accountability, the gritty reality of operationalizing AI, and some very, very serious geopolitical headwinds.
- 1:07Speaker 0: And we're going to talk about the token economy, which blew my mind, by the way.
- 1:12Speaker 0: We've got a potential breakup of the big four consulting firms and we need to talk about why your personal strategy is probably failing you.
- 1:19Speaker 1: It's a dense landscape, no doubt.
- 1:21Speaker 0: Let's dive in.
- 1:22Speaker 0: Let's start with that real work theme.
- 1:24Speaker 0: For so long, AI was the shiny toy for the CIO or, you know, the CTO.
- 1:29Speaker 0: But looking at the sources, particularly a post from Kristach Heiser at BCG, he is waiting a huge red flag here.
- 1:36Speaker 0: He's basically saying that area is over.
- 1:39Speaker 1: It's completely dead.
- 1:40Speaker 1: Weiser's point is that AI has graduated.
- 1:44Speaker 1: It's no longer just a tech initiative.
- 1:46Speaker 1: It is now a core pillar of corporate strategy.
- 1:48Speaker 1: And that means the leadership of AI is moving decisively to the CEO.
- 1:53Speaker 1: Which
- 1:53Speaker 0: makes sense in theory, but practically CEOs are already swamped.
- 1:56Speaker 0: Can they actually own this?
- 1:57Speaker 1: They have to.
- 1:58Speaker 1: They have to own it because the differentiator is no longer who is experimenting.
- 2:01Speaker 1: Everyone is running a pilot program somewhere.
- 2:03Speaker 1: The real winner is the company that scales with discipline.
- 2:06Speaker 1: And you just can't scale across silos, across marketing, supply chain, HR without a mandate from the very top.
- 2:12Speaker 0: But Mike Evans raised a counterpoint that I thought was really sharp.
- 2:16Speaker 0: He argues that ownership right now is a complete mess.
- 2:19Speaker 0: You've got the CIO, the CDO, the CTO.
- 2:22Speaker 0: It's like a game of musical chairs.
- 2:24Speaker 1: Right.
- 2:24Speaker 1: And when everyone owns it, nobody owns it.
- 2:27Speaker 1: Evan suggests we might see the rise of a chief AI transformation officer.
- 2:32Speaker 1: Someone whose sole job is to bridge that gap between the technical ambition and the business reality.
- 2:38Speaker 0: Because right now, those two things are just not talking to each other.
- 2:42Speaker 0: Speaking of that gap, I have to bring up this analogy from Valentino Koster.
- 2:46Speaker 0: I think this explains why so many boards are frustrated.
- 2:48Speaker 0: The
- 2:48Speaker 1: orchestra analogy?
- 2:49Speaker 0: Yes.
- 2:50Speaker 0: He says, everyone bought into AI expecting a symphony.
- 2:53Speaker 0: They thought they'd flip a switch and have this fully formed orchestra playing perfect harmony.
- 2:57Speaker 0: And instead?
- 2:58Speaker 0: Instead they got a guy with a tuba.
- 2:59Speaker 0: Right.
- 2:59Speaker 1: They got one strong instrument.
- 3:01Speaker 1: Maybe it's a great chatbot or a great coding assistant, but it is not a symphony.
- 3:06Speaker 0: And the natural reaction is disappointment.
- 3:09Speaker 0: Yeah, you know, you fired up the program expecting Beethoven and you got a solo.
- 3:13Speaker 0: But Coaster's advice is don't fire the tuba player because he isn't an orchestra.
- 3:18Speaker 1: That's such a crucial mindset shift.
- 3:20Speaker 1: You have to build the section first.
- 3:21Speaker 1: You start with the one use case, the one player, and you perfect that before you try to conduct the whole show.
- 3:27Speaker 1: It's about patience and execution, which is... pretty rare these days.
- 3:31Speaker 0: And it connects to the infrastructure question too.
- 3:33Speaker 0: Vikas Ghul had a very sharp analysis of the Apple and Google Gemini partnership.
- 3:38Speaker 0: Oh,
- 3:38Speaker 1: this is the debate about tracks versus rails.
- 3:40Speaker 0: Okay.
- 3:41Speaker 0: Break that down for me, because to me, tracks and rails, they sound like the same thing.
- 3:45Speaker 0: So
- 3:45Speaker 1: think of the tracks as the heavy infrastructure, the massive foundational models, the billions of dollars in data centers.
- 3:53Speaker 1: That's becoming a public utility.
- 3:55Speaker 1: Goal argues that for most companies, trying to build your own track, your own foundational brain, is just an unjustifiable expense.
- 4:03Speaker 0: So don't build your own LLM from scratch.
- 4:05Speaker 1: Exactly.
- 4:06Speaker 1: The value is in the rails.
- 4:07Speaker 1: The rails are the user experience, the sensors, the customer.
- 4:11Speaker 1: That's where Apple lives.
- 4:12Speaker 1: The advice is to focus on the experience layer, not the plumbing.
- 4:16Speaker 0: But, and there's always a but, you can't build a great experience on a shaky foundation.
- 4:22Speaker 0: So Rashidi had a post that really resonated.
- 4:25Speaker 0: She argues that companies are buying furniture before building the house.
- 4:29Speaker 1: That is a classic problem in digital transformation, but it's just so much worse with AI.
- 4:35Speaker 0: So the furniture is the flashy AI use case.
- 4:38Speaker 0: the chatbot.
- 4:38Speaker 1: Right.
- 4:39Speaker 1: Look at our cool generative design tool.
- 4:41Speaker 1: But the
- 4:42Speaker 0: house,
- 4:43Speaker 1: the data architecture underneath is a mess.
- 4:46Speaker 0: Full of termites.
- 4:47Speaker 1: Exactly.
- 4:47Speaker 1: The data is siloed.
- 4:49Speaker 1: It's dirty.
- 4:49Speaker 1: It's unstructured.
- 4:50Speaker 1: So you buy this expensive furniture, you put it on a rotting floor, and then you wonder why the initiative collapses.
- 4:56Speaker 1: Rashidi is saying, stop buying furniture.
- 4:58Speaker 1: Fix the floor.
- 5:00Speaker 0: And even if the floor is solid, the people walking on it might not be ready.
- 5:04Speaker 0: Kabil Beraja shared some takeaways from Davos, and he noted that the bottleneck isn't the technology anymore.
- 5:09Speaker 0: It's speed and talent adaptation.
- 5:11Speaker 1: We are just moving faster than our people can learn, and that leaves to friction.
- 5:15Speaker 0: Which is a perfect segue to the economics of all this.
- 5:18Speaker 0: Because if we are scaling, we need to know what it costs.
- 5:21Speaker 0: And this is where it gets really interesting.
- 5:23Speaker 0: We are seeing a whole new economic unit emerge.
- 5:26Speaker 1: The token.
- 5:27Speaker 1: Right.
- 5:27Speaker 0: Stuart Scott is from Deloitte is calling the token the new unit of economic value.
- 5:32Speaker 1: It's a fundamental shift.
- 5:34Speaker 1: We really need to understand this.
- 5:36Speaker 1: The last twenty years we've lived in the sauce era.
- 5:39Speaker 1: you pay a flat fee per user say fifty bucks a month for a seat and that person can use the software as much as they want.
- 5:46Speaker 1: It's predictable.
- 5:47Speaker 0: It's a buffer.
- 5:48Speaker 0: The CFO knows exactly what the bill will be in December.
- 5:50Speaker 1: Exactly.
- 5:51Speaker 1: But AI is moving us to a consumption model.
- 5:54Speaker 1: You pay for the compute.
- 5:55Speaker 1: You pay per token generated.
- 5:57Speaker 1: It's like your water bill or your electric bill.
- 6:00Speaker 1: The more you leave the tap running, the more you pay.
- 6:02Speaker 0: And this is where SCOTUS brings up.
- 6:04Speaker 0: Jeven's Paradox.
- 6:05Speaker 0: Can we just unpack that for a second?
- 6:07Speaker 0: Because it sounds really counterintuitive.
- 6:09Speaker 1: It is.
- 6:09Speaker 1: Jeven's Paradox is an economic theory from the nineteenth century.
- 6:13Speaker 1: It was originally about coal.
- 6:14Speaker 1: That says, as technology becomes more efficient and cheaper, you don't actually save resources, you end up consuming
- 6:20Speaker 0: more.
- 6:21Speaker 0: Because it's cheaper, so you just stop worrying about using it.
- 6:24Speaker 1: Precisely.
- 6:25Speaker 1: Think about LED light bulbs.
- 6:26Speaker 1: They're incredibly efficient compared to the old incandescent bulbs.
- 6:30Speaker 0: Did our electricity bills go down?
- 6:32Speaker 0: No.
- 6:32Speaker 0: We just started putting lights everywhere.
- 6:34Speaker 1: So as AI gets cheaper per token, we aren't going to save budget.
- 6:38Speaker 1: We're just going to inject AI into every single email, report, and meeting.
- 6:42Speaker 0: And the bill will skyrocket.
- 6:44Speaker 0: That is what is keeping CFOs up at night, because suddenly your IT cost isn't fixed.
- 6:49Speaker 0: It's variable, and it can scale infinitely.
- 6:52Speaker 0: Evan Benjamin asked the million dollar question.
- 6:55Speaker 0: Is there such a thing as predictable AI ROI?
- 6:58Speaker 0: I'm guessing the answer is not yet.
- 7:00Speaker 1: It's difficult.
- 7:01Speaker 1: Benjamin highlights the need for AI fine ops.
- 7:04Speaker 1: You need a dedicated function just to track cost per million tokens.
- 7:08Speaker 1: You have to ensure that every dollar spent actually translates to business impact.
- 7:12Speaker 0: And Nicholas Fundrini took that even higher, right?
- 7:15Speaker 0: to the board level.
- 7:16Speaker 1: Yes.
- 7:16Speaker 1: So Andrea argues that fine ops isn't just about operational cost control anymore.
- 7:20Speaker 1: It's about economic governance and strategic risk.
- 7:24Speaker 0: Strategic
- 7:25Speaker 1: risk.
- 7:25Speaker 1: Think about it.
- 7:26Speaker 1: If your operational costs are variable based on how chatty your AI agent is, that is a board level risk issue.
- 7:33Speaker 1: If an agent goes rogue and starts having million token conversations with customers, you could blow your quarterly budget in a week.
- 7:40Speaker 0: Wow.
- 7:41Speaker 0: It's wild to think that a chatty agent could be a budget risk.
- 7:45Speaker 0: Okay, but let's pivot to the people running these budgets.
- 7:48Speaker 0: theme three is about the human element Because with all this automation people are asking so what is my job now?
- 7:55Speaker 1: Neha Cabra shared some really striking data from McKinsey.
- 7:59Speaker 1: They found that two-thirds of U.S.
- 8:00Speaker 1: work hours require non-physical capabilities.
- 8:03Speaker 1: Those are exactly the hours ripe for AI agents.
- 8:06Speaker 1: That
- 8:06Speaker 0: sounds terrifying.
- 8:07Speaker 0: Two-thirds.
- 8:08Speaker 0: That's basically the entire white-collar workforce.
- 8:10Speaker 1: It does sound scary, but Cabra asks the so-what question.
- 8:13Speaker 1: If the AI does the processing, what stays stubbornly human?
- 8:16Speaker 1: And her answer is trust.
- 8:18Speaker 1: judgment, escalation, care, and orchestration.
- 8:21Speaker 1: The
- 8:21Speaker 0: human backbone.
- 8:22Speaker 1: That's it.
- 8:22Speaker 1: The AI can generate the report, but a human has to decide if it's true, if it matters, and who needs to see it.
- 8:28Speaker 1: That judgment layer becomes more valuable, not less.
- 8:31Speaker 1: But you have to pivot your skills toward it.
- 8:33Speaker 0: I think this connects to a post by Reshma Ramachandran that I absolutely loved.
- 8:37Speaker 0: She flipped the script.
- 8:38Speaker 0: She said companies spend billions on strategy market signals, positioning portfolios, but individuals.
- 8:45Speaker 0: We rarely have a strategy for our own lives.
- 8:48Speaker 1: That is such a powerful insight.
- 8:49Speaker 1: Most people just drift.
- 8:50Speaker 1: They take the next job that comes along.
- 8:52Speaker 0: And she advises treating your life like an organization.
- 8:56Speaker 0: What is your product?
- 8:57Speaker 0: How diversified is your portfolio?
- 9:00Speaker 0: If you lose your main client, your employer, Do you have a backup plan?
- 9:05Speaker 1: It's about viewing yourself as a business of one.
- 9:07Speaker 1: And Maidiz Derivik added a really practical note to that, specifically about job searching.
- 9:12Speaker 1: He says burnout comes from a lack of strategy, not just effort.
- 9:15Speaker 0: Oh, the sprinting into a brick wall feeling.
- 9:18Speaker 0: Precisely.
- 9:18Speaker 1: You see candidates sending out hundreds of applications.
- 9:21Speaker 1: That's effort.
- 9:23Speaker 1: But if you don't have feedback loops, if you don't know why you aren't getting hired, you just keep trying harder at the wrong thing.
- 9:29Speaker 1: That's a failure of personal strategy.
- 9:31Speaker 0: So don't just work hard.
- 9:32Speaker 0: Optimize.
- 9:33Speaker 0: Build a feedback loop.
- 9:35Speaker 1: Exactly.
- 9:36Speaker 1: And even for those who have jobs, Mark D. Orlick warns leaders not to get complacent.
- 9:41Speaker 1: He says low turnover does not equal engagement.
- 9:44Speaker 1: Right.
- 9:44Speaker 0: Just because nobody is quitting doesn't mean everyone is happy.
- 9:47Speaker 1: That's the paralysis factor.
- 9:49Speaker 1: People might stay because the market is tough, not because they're inspired.
- 9:53Speaker 1: The risk isn't the person who leaves, it's the person who stays but has stopped caring.
- 9:57Speaker 1: That zombie workforce can just kill a company's execution speed.
- 10:01Speaker 0: That is a silent killer.
- 10:04Speaker 0: Okay, zooming out from the individual to a global stage, we really can't ignore the geopolitical landscape.
- 10:10Speaker 0: It feels like every week there's a new complication.
- 10:12Speaker 1: It's the age of competition, as Shoaib Yusuf from BCG calls it.
- 10:16Speaker 1: He argues that geopolitics is no longer just a backdrop.
- 10:19Speaker 1: It's not something you watch on the news.
- 10:20Speaker 1: It has to be a core corporate capability.
- 10:23Speaker 0: A muscle you have to build.
- 10:24Speaker 0: Yes,
- 10:25Speaker 1: you need to be able to sense and interpret these shifts.
- 10:28Speaker 1: Andreas Pireschek mentioned the WEF global risks report, twenty twenty six.
- 10:32Speaker 1: And the takeaway there is that compliance is no longer just defensive.
- 10:35Speaker 1: It's a strategic asset for stability.
- 10:38Speaker 0: And there's a specific blind spot that Christian A. Rodriguez Schiffel pointed out that scared me a little bit.
- 10:44Speaker 0: Everyone is watching tariffs on goods, steel, cars, that sort of thing.
- 10:48Speaker 1: Right.
- 10:48Speaker 1: The physical stuff we can see on a container ship.
- 10:51Speaker 0: But he says the bigger threat is restrictions on cross-border services.
- 10:54Speaker 1: This is huge for the digital economy.
- 10:56Speaker 1: We are seeing data localization rules and market access limits growing twice as fast as trade restrictions on goods.
- 11:04Speaker 0: Can you give me a concrete example?
- 11:05Speaker 0: Who does this hurt?
- 11:06Speaker 1: Well, imagine you are a global bank or a massive HR consultancy.
- 11:12Speaker 1: You run a centralized model where your data sits in the cloud in the US, but you serve clients in Europe and Asia.
- 11:19Speaker 1: Suddenly, a new regulation says German data cannot leave Germany.
- 11:23Speaker 0: And your entire centralized business model just breaks.
- 11:27Speaker 1: Oh, overnight.
- 11:28Speaker 1: Exactly.
- 11:28Speaker 1: You have to duplicate your infrastructure, duplicate your data governance.
- 11:32Speaker 1: It becomes incredibly expensive and complex.
- 11:34Speaker 1: If you aren't watching services trade restrictions, you are just flying blind.
- 11:39Speaker 0: Speaking of business models breaking, let's talk about the consulting industry itself.
- 11:44Speaker 0: James O'Dowd dropped a bit of a bombshell prediction regarding the Big Four.
- 11:48Speaker 1: Yes, the potential separation of audit and consulting.
- 11:51Speaker 0: We've heard rumors of this for years.
- 11:53Speaker 0: Why does O'Dowd think it's actually inevitable now?
- 11:57Speaker 1: His reasoning is quite sound.
- 11:59Speaker 1: He argues they are essentially incompatible operating systems.
- 12:03Speaker 1: I mean, think about it.
- 12:04Speaker 1: What is the job of an auditor?
- 12:06Speaker 0: Verification, safety, saying no.
- 12:08Speaker 1: Exactly.
- 12:09Speaker 1: Audit requires restriction.
- 12:11Speaker 1: You have to be conservative.
- 12:12Speaker 1: You have to minimize risk.
- 12:13Speaker 1: Now, what does a strategy consultant do?
- 12:15Speaker 0: They sell, yes, they sell innovation, speed, taking risks.
- 12:19Speaker 0: Right.
- 12:19Speaker 1: Audit sells trust, consulting sells optionality.
- 12:23Speaker 1: Odoud argues that trying to house those two mindsets under one roof and under one conflict of interest policy is becoming impossible.
- 12:31Speaker 0: So the separation isn't a retreat, though.
- 12:32Speaker 1: No.
- 12:33Speaker 1: Odoud says it's a refocus for survival.
- 12:35Speaker 1: Audit becomes simpler and safer.
- 12:37Speaker 1: Consulting becomes faster and more meritocratic.
- 12:39Speaker 1: It allows both sides to actually do their jobs.
- 12:42Speaker 0: It'll be fascinating to see if that happens.
- 12:44Speaker 0: Okay, moving on to our final theme.
- 12:46Speaker 0: Sustainability, energy, and ESG.
- 12:49Speaker 1: And this is another area where optics are giving way to strategy.
- 12:53Speaker 1: Calm Divine noted that sustainability is moving from being a PR exercise to the strategic backbone of value creation.
- 13:01Speaker 0: But Patrick Schmucky had a critique of how we report on this.
- 13:05Speaker 0: He says current reporting describes programs well.
- 13:07Speaker 0: Look at our nice solar panels, but it's terrible at describing fragility.
- 13:11Speaker 1: That's the systemic risk.
- 13:13Speaker 1: You can have a great sustainability report and still be incredibly vulnerable to a supply chain shock or a climate event.
- 13:20Speaker 1: We just aren't measuring resilience well enough yet.
- 13:23Speaker 0: In talking about resilience, we have to talk about the grid.
- 13:26Speaker 0: Because all those tokens we talked about earlier, they run on electricity.
- 13:29Speaker 0: A
- 13:29Speaker 1: lot of electricity.
- 13:30Speaker 1: Joseph Nogle had some insights from PowerGen, in twenty twenty six, connecting AI to energy.
- 13:35Speaker 0: He is a metaphor I loved.
- 13:36Speaker 0: He said we're trying to fit a gallon of water into a pint glass.
- 13:39Speaker 1: The gallon is the AI power demand.
- 13:41Speaker 1: The pint glass is our current grid capacity.
- 13:44Speaker 0: So what do we do?
- 13:44Speaker 0: Do we just stop building data centers?
- 13:46Speaker 1: We can't.
- 13:47Speaker 1: The demand is exploding.
- 13:49Speaker 1: Nogel suggests the solution isn't one magic technology.
- 13:52Speaker 1: It involves hyperscale data centers, next-gen nuclear and sodium ion batteries.
- 13:57Speaker 1: We need it all.
- 13:58Speaker 0: It's in all of the above strategy.
- 14:00Speaker 0: It
- 14:00Speaker 1: has to be, and I liked his framing.
- 14:01Speaker 1: Extraordinary loads is extraordinary opportunity.
- 14:04Speaker 1: This is forcing an industrialization of our infrastructure at a speed we haven't seen in decades.
- 14:09Speaker 1: It's terrifying, but it's also a huge investment boom.
- 14:13Speaker 0: So... Bringing this all together.
- 14:15Speaker 0: We've covered a huge amount of ground from the CEO's office to the power grid from the token economy to our own resumes.
- 14:22Speaker 0: if you had to pull one thread that connects all of this, what would it be?
- 14:26Speaker 1: If I connect the dots, the theme is really about discipline.
- 14:29Speaker 1: Whether it's Sol Rashidi telling you to fix your data foundation before buying AI furniture, or Maid Distarovich telling you to have a strategy for your job search, or the energy sector facing the physics of the grid.
- 14:40Speaker 1: The
- 14:40Speaker 0: height is over.
- 14:41Speaker 1: The era of move fast and break things seems to be transitioning into move intentionally and build things that last.
- 14:47Speaker 1: It's about governance, resilience, and owning the outcome, not just the ambition.
- 14:52Speaker 0: I love that.
- 14:52Speaker 0: Move intentionally and build things at last.
- 14:54Speaker 0: That's a great note to end on.
- 14:56Speaker 0: If you enjoyed this episode, new episodes drop every two weeks.
- 14:59Speaker 0: Also check out our other editions on Private Equity, Venture Capital, and M&A.
- 15:04Speaker 0: Thanks for listening and don't forget to subscribe.