Latest / Choppin’ It Up by Bloomberg Intelligence / Unionization Threatens US Restaurant Profits
Transcript
- 0:00Speaker 1: Welcome to Chopping It Up, Episode six. I'm your host,
- 0:03Speaker 1: Michael halens In, your restaurant and food service analyst at
- 0:05Speaker 1: Bloomberg Intelligence. Today I'm joined by Riley Logison and Jonathan Sack. Uh.
- 0:12Speaker 1: This is part two of of last week's discussion about
- 0:15Speaker 1: the fast Act and unionization of the restaurant industry. Um. So,
- 0:20Speaker 1: as I mentioned last week, Riley as a shareholder and
- 0:23Speaker 1: chair of the Global Restaurant Industry Group at Greenberg Greenberg
- 0:27Speaker 1: tro rig tongue twister there, and Jonathan is also a
- 0:30Speaker 1: shareholder at the firm. Uh. You know, thanks for your time, gentlemen.
- 0:36Speaker 1: Thank you make great to be here. Alright. So, uh,
- 0:41Speaker 1: with the US approval of labor unions now it's seventy one.
- 0:45Speaker 1: I was just reading that it was the highest point
- 0:47Speaker 1: since nineteen sixty five. We have a very union friendly administration. Uh,
- 0:52Speaker 1: we're seeing unions unionization efforts increase across the country. You know,
- 0:57Speaker 1: restaurants are low margin, uh, and their employe these have
- 1:00Speaker 1: historically fought back against unionization. They have not been a
- 1:03Speaker 1: very easy group to organize. So why are they targeting
- 1:08Speaker 1: targeting this industry so aggressively? Aggressively and and why are
- 1:12Speaker 1: they targeting Starbucks and Chipotle, two companies you know that
- 1:15Speaker 1: we cover that have a long history of treating their
- 1:18Speaker 1: employees better than most of their peers. Well, there is
- 1:23Speaker 1: a there is a very um significant uptick in n
- 1:29Speaker 1: l RB union election filings across the country and across industries,
- 1:34Speaker 1: and that that includes restaurants. The in a in a
- 1:37Speaker 1: well reported statistic, the n l r B M reported
- 1:41Speaker 1: earlier this year that union election filings are up fifty
- 1:45Speaker 1: seven percent over a six month period relative to the
- 1:49Speaker 1: year prior. UM that statistic came out in March or
- 1:54Speaker 1: maybe April around then. I would think that I would
- 1:56Speaker 1: think that that number is it has gone up a
- 1:59Speaker 1: lot um and driven driven largely by restaurant industry UM
- 2:05Speaker 1: in l RB elections that UM that that uptick, it's
- 2:10Speaker 1: it's much more acute as in areas of the country
- 2:14Speaker 1: like the South and the Rocky Mountain states and industries
- 2:17Speaker 1: like restaurants that that historically have been more resistant to
- 2:22Speaker 1: UH to unionization. UM. We think there's a number of
- 2:26Speaker 1: factors that are driving this, that are driving this trend.
- 2:30Speaker 1: One UM the social justice demonstrations over over the past
- 2:34Speaker 1: past two years around me Too and blm UM made
- 2:38Speaker 1: more popular the notions of protests and challenging the status quo,
- 2:44Speaker 1: particularly among among younger segments of the population UM that
- 2:48Speaker 1: historically have comprised the bulk of UM restaurant the restaurant
- 2:52Speaker 1: industry workforce. President biden Um campaigned in part on strengthening
- 2:58Speaker 1: organized labor. He has delivered on that promise UM in
- 3:02Speaker 1: one way by appointing former former union officials to the
- 3:07Speaker 1: top posts that run that run the n l R
- 3:09Speaker 1: b UM. Yeah, and then there's then there's a lot
- 3:12Speaker 1: a lot of it is driven by the pandemic UM
- 3:15Speaker 1: and as we and as we emerged in where to
- 3:17Speaker 1: have a post pandemic nation, So frontline workers who had
- 3:22Speaker 1: to who had to had to show up to the
- 3:24Speaker 1: workplace every day, feel feel undervalued. That's what they're That's
- 3:29Speaker 1: what they're reporting. At least as UM as they're higher
- 3:32Speaker 1: paid office employees worked from home and and earned a
- 3:35Speaker 1: lot more money while while working from the safety of
- 3:38Speaker 1: their home during the pandemic. A lot of the frontline workers,
- 3:41Speaker 1: including in restaurants, report that they that they have not
- 3:45Speaker 1: benefited or shared in need in the country's economic economic
- 3:49Speaker 1: success and growth over the past several years. UM and
- 3:53Speaker 1: this is all all culminated in an effort that to
- 3:57Speaker 1: to make union organizing cool. UM their Time magazine recently
- 4:02Speaker 1: named the Amazon labor union leaders Chris Smalls and and
- 4:06Speaker 1: Derek Palmer to their one hundred most Influential People list
- 4:09Speaker 1: of Also on that list are are our household name
- 4:14Speaker 1: celebrities Mary J. Blige, Pete Davidson, UM Sarah Sarah, Jessica Parker,
- 4:20Speaker 1: well known popular politicians. UM and it quoted the quoted
- 4:24Speaker 1: Mr Mr Smalls as UM as saying as saying making
- 4:28Speaker 1: it cool to organize as as one of as one
- 4:31Speaker 1: of his goals. UM And So that's so there's a
- 4:35Speaker 1: number of social factors probably others too, that are contributing
- 4:38Speaker 1: to the contributing to this uptick in in union organizing.
- 4:43Speaker 1: And then economically there's very high inflation, labor shortage, supply
- 4:49Speaker 1: chain issues that have that have been UM that have
- 4:52Speaker 1: affected restaurants significantly. Those are all causing UM employee employees
- 4:58Speaker 1: to to do more with us. Yeah, and Mike, you know,
- 5:03Speaker 1: it's been really hard to be a restaurant employee during
- 5:06Speaker 1: the pandemic across the entire country with staffing shortages. UM
- 5:10Speaker 1: it's been hard to be a restaurant owner and operator
- 5:13Speaker 1: as well, and everybody has been required to adjust. But
- 5:18Speaker 1: the staff being shortages at restaurants, and especially why are
- 5:23Speaker 1: some of these businesses being targeted. They are the better employers.
- 5:26Speaker 1: They are those that have been known for for treating
- 5:28Speaker 1: employees better. And these are in place I want to stay.
- 5:30Speaker 1: They want to work there, They don't want to go
- 5:33Speaker 1: somewhere else. But as as Jonathan said, you know, they
- 5:36Speaker 1: feel that they should be treated better. And the organizers
- 5:39Speaker 1: behind this, as we talked about, you know, the last
- 5:42Speaker 1: week's episode with with the Fast Act, they've been very
- 5:45Speaker 1: smart and savvy. So they're they're hitting the right notes
- 5:48Speaker 1: at the right time with the right audience under the
- 5:51Speaker 1: right circumstances. And you know that's why we're seeing this
- 5:54Speaker 1: this very unique and significant change from what we had
- 5:58Speaker 1: ever experienced previously. Yeah, that's an interesting point, right, Like
- 6:03Speaker 1: Starbucks and Chipotle are almost the victims of their own
- 6:06Speaker 1: success in that way that that you know that they
- 6:08Speaker 1: have employed, they have had, you know, an employee base
- 6:11Speaker 1: that has stuck around that they've treated well, and they
- 6:14Speaker 1: um you know, contribute to college tuition and give better
- 6:18Speaker 1: benefits than their peers, and so employees do stick around
- 6:22Speaker 1: in an industry where employees tend to be very very transitory,
- 6:25Speaker 1: and they don't want to pay dues historically because they figure,
- 6:28Speaker 1: you know, this is just a very short term gig
- 6:31Speaker 1: for me, right, and my John can touch on this,
- 6:34Speaker 1: but that's a precise reason why they're targeting these employers
- 6:39Speaker 1: as opposed to who you might think franchise fast too,
- 6:42Speaker 1: because you know, on how you unionize a location, you know,
- 6:46Speaker 1: it requires John will tell you an employee vote, and
- 6:49Speaker 1: if employees aren't around, they're not gonna be their vote.
- 6:52Speaker 1: But for those employers what people have been there for
- 6:54Speaker 1: a long time and want to stay they are. Yeah,
- 7:00Speaker 1: it's interesting and another point to uh, you know the
- 7:02Speaker 1: fact that the left um you know, you mentioned this
- 7:05Speaker 1: last week, Riley, that that um, you know, some of
- 7:08Speaker 1: these groups have been playing the long game, right, and
- 7:10Speaker 1: so part of it is the left UM has done
- 7:13Speaker 1: a good job of controlling the culture, right, so you know,
- 7:17Speaker 1: putting union organizers on Time magazine, right, and like by
- 7:22Speaker 1: by controlling a lot of the um messaging out of
- 7:26Speaker 1: these media outlet's, it's definitely become an advantage for them
- 7:29Speaker 1: and they're they're weaponizing it absolutely. UM. So what do
- 7:34Speaker 1: you too think about the Starbucks? About Starbucks efforts so
- 7:37Speaker 1: far to head off unionization at that chain, well, UM,
- 7:44Speaker 1: you know they're they're not working particularly well as the
- 7:47Speaker 1: as the numbers suggests. There's my account is about two
- 7:52Speaker 1: Starbucks locations have voted to unionize. And that's that's in
- 7:56Speaker 1: addition to the approximately three and forty more locations where
- 8:02Speaker 1: the where the union. UM it's mostly Workers United, which
- 8:06Speaker 1: is a Service Employees International c i U affiliate UM
- 8:11Speaker 1: has filed for has voled for more votes at other stores. UM.
- 8:15Speaker 1: And you know that that's all since since about late
- 8:18Speaker 1: so UM a very remarkable play, a very remarkable pace
- 8:22Speaker 1: for UM. For for this to have happened just just
- 8:25Speaker 1: at one employer alone. UM. You know it's it is
- 8:28Speaker 1: difficult to stem the tide of labor organizing once it
- 8:32Speaker 1: is underway. And UM, as as Riley alluded to, UM,
- 8:37Speaker 1: there's you know, there's there's a couple of reasons why
- 8:40Speaker 1: that's why that's difficult. One is the UM the under
- 8:45Speaker 1: the n l RB's election process, UM, the union first
- 8:49Speaker 1: needs to gather gather authorization cards from thirty at least
- 8:52Speaker 1: thirty percent of the employees it's trying to trying to organize,
- 8:57Speaker 1: and then it files it files a petition for election
- 9:00Speaker 1: and based on those cards, and then once that petition
- 9:03Speaker 1: is filed, the the election happens. Happens pretty quickly with
- 9:08Speaker 1: then within a matter of weeks weeks or maybe a
- 9:11Speaker 1: little bit longer than in some cases, but but usually
- 9:13Speaker 1: usually pretty quickly. So once that once that petition is filed,
- 9:17Speaker 1: there's not a lot of time for for the employer
- 9:20Speaker 1: to change employees hearts and minds um And then legally,
- 9:25Speaker 1: the the n l r A significantly limits employer's ability
- 9:30Speaker 1: to change wages, benefits, scheduling practices, and and other and
- 9:35Speaker 1: other working conditions that may have caused employees to organize
- 9:38Speaker 1: in the first place. Once the employer is aware of
- 9:41Speaker 1: the is aware of the union campaign, the law generally
- 9:45Speaker 1: makes of them awful um for employers to try to
- 9:48Speaker 1: improve or worsen um wages as an effort to influence
- 9:54Speaker 1: how employees might feel about a union or my or
- 9:57Speaker 1: my vote in an election, which all underscores that that
- 10:02Speaker 1: it is important for employers to act um promptly and
- 10:06Speaker 1: to act now before before they haven't acted organizing drive underway.
- 10:12Speaker 1: And it was interesting because Starbucks, you know, they raised
- 10:16Speaker 1: their wages for their employees in non unionized stores, and uh,
- 10:23Speaker 1: you know, I guess if you want to have any
- 10:24Speaker 1: comments about that strategy, I mean, the union kind of
- 10:28Speaker 1: countered pretty quickly. I was like, oh, we agree to
- 10:30Speaker 1: that as well, So you know, why can't you, um,
- 10:34Speaker 1: you know, issue raises across the system, you know. Um,
- 10:38Speaker 1: I thought that was a curious, uh, a curious way
- 10:41Speaker 1: to kind of combat it. And and I thought, you know, um,
- 10:45Speaker 1: you know, the unions had a good answer to it. Yeah,
- 10:49Speaker 1: I mean at Starbucks and at other other employers, both
- 10:54Speaker 1: within and outside of the restaurant sector. It's you know,
- 10:57Speaker 1: there's there's the standard standard age, old issues that that
- 11:02Speaker 1: employees and union site as reasons why why union is necessary.
- 11:06Speaker 1: Better pay, more predictable scheduling, better benefits. But it's UM
- 11:12Speaker 1: and that this ties into what I was what I
- 11:14Speaker 1: was discussing earlier about the UM about the rise of
- 11:18Speaker 1: about how social justice movements plated into the the current
- 11:22Speaker 1: what we're seeing currently. Uh, it's an employee. Employees site
- 11:25Speaker 1: that they want a seat at the table, and um,
- 11:29Speaker 1: you know, once once collective bargaining with the employers underway. UM,
- 11:34Speaker 1: the unions have no ability to require require the employer
- 11:39Speaker 1: to agree to the union's proposals. But one thing that
- 11:42Speaker 1: a union can do under the under the n l
- 11:45Speaker 1: r A as as it's set up currently is UM
- 11:49Speaker 1: is that they can provide a seat of the table
- 11:51Speaker 1: because the law does require the employer and the union
- 11:55Speaker 1: UM to sit down, to sit down and negotiate in
- 11:58Speaker 1: good faith. So it does it and give employees a
- 12:01Speaker 1: mechanism to voice their concerns to management directly. Thanks for
- 12:08Speaker 1: that and Starbucks brought up but election tampering recently? Is
- 12:12Speaker 1: this a real concern for restaurant chains? And uh? If so,
- 12:16Speaker 1: what can be done to fight it? Well? So the NLRB,
- 12:21Speaker 1: it is supposed to be neutral when it is administering
- 12:24Speaker 1: elections and when investigating unfair labor practice or ULP charges,
- 12:29Speaker 1: which are which are allegations that the n l r
- 12:33Speaker 1: A has been violated. The problem is that the same
- 12:37Speaker 1: agency that investigates alleged misconduct UM also acts as the
- 12:42Speaker 1: prosecutor and its judges are also within the NLRB. And
- 12:48Speaker 1: the n lrb's top positions are our political appointees. So
- 12:52Speaker 1: under Trump, the board members were UM majority majority um
- 12:58Speaker 1: at majority management side backgrounds. And under under President bide In,
- 13:03Speaker 1: the n l RB's top positions are are predominantly held
- 13:08Speaker 1: by individuals who had significant union side experience. So you know,
- 13:13Speaker 1: this is the this is the structure that Congress set
- 13:16Speaker 1: up when it enacted the n l RB um um
- 13:20Speaker 1: about ninety years ago. But that structure makes the agency
- 13:24Speaker 1: highly prone to allegations of favoritism um and and in fact,
- 13:29Speaker 1: it does make it hard for the agency to be
- 13:32Speaker 1: to be in fact neutral, much less maintained that maintained
- 13:35Speaker 1: that position credibly to the public. You mentioned, um, the
- 13:41Speaker 1: allegations in the in the in Starbucks recent letter, So
- 13:45Speaker 1: Starbucks alleges that n l RB agents in certain of
- 13:49Speaker 1: the agency's regional offices engaged in in quote, highly improper
- 13:54Speaker 1: and systemic conduct that that, according to Starbucks, tipped tip
- 14:00Speaker 1: the scales in favor of unions when the agency was
- 14:02Speaker 1: administering mail ballot elections. So and we can get to
- 14:06Speaker 1: discuss what the implication of the mail ballot election in
- 14:08Speaker 1: a minute. But the allegations more specifically included u n
- 14:13Speaker 1: LRB agents coordinating with with unions to arrange for voting
- 14:17Speaker 1: to happen in n LRB offices, giving the union but
- 14:21Speaker 1: not the employer, confidential information UM in real time as
- 14:27Speaker 1: to as to how the votes were coming in. So
- 14:29Speaker 1: were they were they were they for the union or
- 14:32Speaker 1: for the employer, um, which which then then allows the
- 14:35Speaker 1: allows the union to UH to target it's it's its
- 14:38Speaker 1: campaign efforts while while voting is underway. So those are
- 14:44Speaker 1: those are They're just allegations at this point. But um,
- 14:47Speaker 1: you know, if if true, it would, um, you know
- 14:50Speaker 1: it would it would really seriously undermine the n l
- 14:54Speaker 1: RB's ability to claim that that it is in fact control,
- 14:57Speaker 1: particularly in in is voted, one of the most highly
- 15:02Speaker 1: publicized union union efforts in recent history. So, um, you know,
- 15:09Speaker 1: in a mail ballot election, Um, well, so the mail
- 15:13Speaker 1: ball elections are not the are not the presumptive election.
- 15:17Speaker 1: The presumptively appropriate form of n RB election is an
- 15:21Speaker 1: in person election. UM. In an in person election, there
- 15:25Speaker 1: are a number of safeguards that the that the n
- 15:30Speaker 1: LRB has in place. It's a pretty pretty sterile voting conditions.
- 15:34Speaker 1: There are the n LRB sets up sets up voting
- 15:37Speaker 1: boosts UM that look a lot like how we how
- 15:40Speaker 1: we all vote in state and federal elections come November.
- 15:44Speaker 1: Both sides have a few observers there to monitor the process. UH,
- 15:48Speaker 1: and the employers and union representatives have to steer clear
- 15:51Speaker 1: of the voting area. There's no electioneering, and campaigning near
- 15:55Speaker 1: the voting area is not allowed in a mail ballot election. UM.
- 16:00Speaker 1: You know, there is no there's no voting area. UM.
- 16:03Speaker 1: Many of those many of those of the safeguards that
- 16:06Speaker 1: existed in personal election don't don't apply in an n
- 16:09Speaker 1: l RB UM mailbell election. So that that means that
- 16:13Speaker 1: there's more opportunities for for both for unions and employers
- 16:18Speaker 1: as well as other employees to pressure employees to vote
- 16:22Speaker 1: one way or the other. It's interesting. I think most
- 16:27Speaker 1: people were hoping that that we've heard the end of
- 16:30Speaker 1: mail in ballots, but apparently that that's not the case here. UM.
- 16:35Speaker 1: You know, we've written a bit that automation and refranchising
- 16:39Speaker 1: are are two ways that restaurant chains can kind of
- 16:42Speaker 1: head off unionization efforts. Is UM, can you maybe talk
- 16:46Speaker 1: about these two a little bit and maybe UM tell
- 16:49Speaker 1: us what else they can do to to um limit
- 16:53Speaker 1: unionization in their chains. Well, UM, automation is a is
- 16:58Speaker 1: a good point, and we talked a bit about how
- 17:01Speaker 1: last week, how the fast Act could lead to an
- 17:04Speaker 1: increase in into automation. UM. You know, McDonald's has done
- 17:09Speaker 1: a lot on automation historically, it might be ahead ahead
- 17:14Speaker 1: of some of the other fast food industries and in
- 17:17Speaker 1: adopting that that form of production UM, but you know,
- 17:21Speaker 1: automation hasn't hasn't really caught on that much throughout the
- 17:26Speaker 1: throughout the restaurant sector, particularly particularly in middle and higher
- 17:30Speaker 1: end and higher end restaurants. So there's there there is
- 17:34Speaker 1: a good likelihood that that automation will will increase as
- 17:39Speaker 1: a result of what we're what we're seeing now, both
- 17:42Speaker 1: in terms of increased unionization UM, rising labor costs related
- 17:47Speaker 1: to related to the Fast Act and and just to
- 17:50Speaker 1: just rising labor costs in general as a result of
- 17:53Speaker 1: inflation and and and other labor shortage and other factors UM.
- 17:58Speaker 1: So that there are a number of things that that restaurants,
- 18:02Speaker 1: UM and and other employers can do to try to
- 18:05Speaker 1: to try to reduce the likelihood that their employees will
- 18:08Speaker 1: turn to a union because, as I mentioned, UM employees
- 18:14Speaker 1: site in addition to better wanting better pay and benefits.
- 18:17Speaker 1: They cite UM wanting to have a seat at the
- 18:20Speaker 1: table UM as as a reason for unionization. So one
- 18:25Speaker 1: thing that employers, including restaurants can do is to ensure
- 18:29Speaker 1: that upper management has mechanisms in place to learn of
- 18:33Speaker 1: employees concerns UM in real time. And you know, those
- 18:38Speaker 1: concerns could be interesting interest in unions, or it could
- 18:42Speaker 1: be just complaints about wages, scheduling or or other practice
- 18:45Speaker 1: or other practices. Uh. You know, it's important for decision
- 18:49Speaker 1: makers to have to know what's going on in the
- 18:51Speaker 1: ground uh in order to be able to address address
- 18:55Speaker 1: those issues before before they before they metastasize UM in
- 18:59Speaker 1: a similar of make make employees feel heard UM. You know,
- 19:03Speaker 1: employers don't need a union to h to give employees
- 19:07Speaker 1: a voice. So communicate with employees and and ensure that
- 19:11Speaker 1: that employees employees feel comfortable communicating with you. Communication communication
- 19:17Speaker 1: really does need to be a two way street, UM,
- 19:20Speaker 1: and a lot of that, a lot of that has
- 19:22Speaker 1: to do with a lot of responsibility falls on on
- 19:26Speaker 1: frontline managers. So ensuring that front line frontline managers in
- 19:30Speaker 1: the restaurants are comfortable talking with employees about sensitive workplace
- 19:35Speaker 1: issues like pay for instance, So that so that when
- 19:39Speaker 1: other sensitive workplace topics come up, like unions, there there's
- 19:43Speaker 1: already a strong relationship in place. Employees feel comfortable talking
- 19:47Speaker 1: to talking to their manager about about sensitive topics, and
- 19:51Speaker 1: managers feel comfortable, um, talking with employees about about unions. Um.
- 19:56Speaker 1: It's it's important to have that muscle memory already built
- 20:00Speaker 1: before there's before there's an active organizing campaign because you know,
- 20:03Speaker 1: as I mentioned once, um, once an election, once an
- 20:07Speaker 1: election is scheduled, um, the ability to try to change
- 20:11Speaker 1: hearts and minds becomes becomes rather limited. I would say
- 20:16Speaker 1: for refranchising, Mike, Uh, that's an option, but it's essentially
- 20:21Speaker 1: putting the problem in somebody else's pocket. So uh, some
- 20:25Speaker 1: brands are looking at that as a strategy. Uh, not
- 20:28Speaker 1: necessarily a bad one, because we're not seeing as much
- 20:31Speaker 1: activity at franchise locations. Most of it, at least for now,
- 20:34Speaker 1: has been focused on company on locations. So it can shift,
- 20:38Speaker 1: uh the issue to a franchise, but it doesn't necessarily
- 20:43Speaker 1: solve the able all issue. Yeah, and potentially you know,
- 20:46Speaker 1: you might get less for a refranchise store at that
- 20:49Speaker 1: point if if the purchaser has the factor in the
- 20:51Speaker 1: potential for unionization. UM. And the point you made John
- 20:55Speaker 1: about McDonald's it was a great one. I mean, they've
- 20:58Speaker 1: spent a lot of money over the last few years
- 21:00Speaker 1: implementing kiosks, UM, implementing back of the house technology that
- 21:05Speaker 1: reduces the amount of steps so an intern it reduces
- 21:10Speaker 1: the amount of employees you need in the kitchen. And
- 21:13Speaker 1: I think we're going to see these things become more
- 21:15Speaker 1: ubiquitous U in California and UM. You know what we
- 21:19Speaker 1: saw with server handhelds, which now have been rolled out
- 21:22Speaker 1: across the country. UM. You know they allow at a
- 21:26Speaker 1: full service restaurant, they allow a server to handle five
- 21:29Speaker 1: tables instead of three, so it reduces flate labor on
- 21:33Speaker 1: the floor. And you know, five, six, seven years ago,
- 21:36Speaker 1: these things were very expensive and when uh you were
- 21:39Speaker 1: paying a server just a few dollars in a tipped wage,
- 21:42Speaker 1: it didn't make sense. But in Seattle and a l A,
- 21:46Speaker 1: in places that had you know, twelve plus minimum wages
- 21:51Speaker 1: years ago, that that's where UM, that's where they were
- 21:55Speaker 1: implemented first. But over time the technology gets cheaper UM
- 22:00Speaker 1: as wages rise. UM. In all the cities that the
- 22:03Speaker 1: r O I starts to make more sense. So, um,
- 22:06Speaker 1: it just it just makes sense that automation is going
- 22:08Speaker 1: to be probably the most used tool to to kind
- 22:13Speaker 1: of um pushing themselves against unionization. Yeah, and Mike a
- 22:18Speaker 1: real life example. I live in the city of Portland, Oregon,
- 22:21Speaker 1: which is one of the most challenging markets in the
- 22:24Speaker 1: country in which to operate a restaurant one or more expensive,
- 22:28Speaker 1: and automation has really taken hold at a number of
- 22:31Speaker 1: locations where you'll see you know, toast for example, uh,
- 22:35Speaker 1: ordering everything from your phone through a toast system with
- 22:39Speaker 1: a very limited staff, no actual table service, just uh,
- 22:44Speaker 1: you know, bringing and buzzing um. And you know, all
- 22:47Speaker 1: these efforts to reduce labor uh and utilized technology to
- 22:53Speaker 1: maintain profitability. So uh, I think there's the business is
- 22:57Speaker 1: going to evolve to to serve live. I think what
- 23:01Speaker 1: we lose from that, though, you know, is the hospitality
- 23:04Speaker 1: aspects and jobs and the other things that are so
- 23:07Speaker 1: important because the jobs that are being lost here the
- 23:10Speaker 1: restaurant industries employee for some of the most important people
- 23:14Speaker 1: in the country, those at the bottom of the income
- 23:19Speaker 1: levels who really need the jobs more than anyone, and
- 23:22Speaker 1: It's an industry that provides a pathway for opportunity to
- 23:25Speaker 1: everyone and has for decades, and to see that being
- 23:29Speaker 1: reduced or eliminated by these policies is really hard hard
- 23:34Speaker 1: to take. And the team uh, and young adult unemployment
- 23:37Speaker 1: rates in the state of California, you know, in Brooking
- 23:40Speaker 1: says to study there are significantly higher than anywhere else
- 23:44Speaker 1: in the country. You see the same in every state
- 23:46Speaker 1: you know that has implemented these policies. With increasing wages
- 23:50Speaker 1: and unionization efforts, the doors to opportunity are being closed
- 23:53Speaker 1: to a lot of people. And that's we see the
- 23:56Speaker 1: consequence of that. We see people not working, we see
- 24:00Speaker 1: you know, more crime, we see more other other issues
- 24:03Speaker 1: that all these cities are dealing with. So hopefully come
- 24:06Speaker 1: since prevails and you get to a place, you know
- 24:08Speaker 1: where restaurants continue to be a path for opportunity for everyone. Yeah,
- 24:12Speaker 1: it's it's uh, it definitely is is uh unfortunate in
- 24:17Speaker 1: some ways, and there's there's always unintended consequences right to
- 24:20Speaker 1: any um policy pushes, policy changes and things of that nature. Uh.
- 24:26Speaker 1: You know, Riley, last time we spoke, you suggested that
- 24:28Speaker 1: unions could come for Chipotle next. So don't get a
- 24:31Speaker 1: big head, but it was a very prescient call. So
- 24:35Speaker 1: is it safe for me to assume that unions are
- 24:37Speaker 1: going to prefer to organize that companies that own a
- 24:39Speaker 1: majority of the restaurants. We kind of touched on that already.
- 24:42Speaker 1: And Uh, I guess what else? What else are they
- 24:44Speaker 1: looking for? Uh? In the target? Well, I think it's
- 24:48Speaker 1: it's uh Jonathan mentioned earlier. Uh, you know, the ability
- 24:52Speaker 1: to unionize uh, a location they don't want to Unions
- 24:56Speaker 1: don't want to spend their time or effort and trying
- 24:58Speaker 1: to unionize a location where the emloyees are not going
- 25:00Speaker 1: to be there through the voting process. Uh. It makes
- 25:05Speaker 1: much more sense to focus on locations where uh, you know,
- 25:09Speaker 1: with a good employer, where employees have been there, where
- 25:11Speaker 1: they want to stay there, and get them to rally
- 25:14Speaker 1: around the sales pitch that the unions are making to
- 25:17Speaker 1: them and those not to say that franchise locations camp
- 25:21Speaker 1: because there's a lot of terrific franchised restaurants out there,
- 25:25Speaker 1: but focusing on you know, the big names like they
- 25:29Speaker 1: have been Starbucks, ri Pteley, and and we'll be seeing
- 25:32Speaker 1: others as well. You know, those are the more likely candidates.
- 25:36Speaker 1: And so if they can achieve that, like we talked
- 25:38Speaker 1: about in the last episode, there's a two prom approach
- 25:40Speaker 1: unionization efforts hitting these company owned locations, the fast act
- 25:46Speaker 1: hitting you know, these other aspects of the industry. And
- 25:50Speaker 1: then the overall purpose of the union is to have
- 25:52Speaker 1: a unionized workforce, you know, throughout the entire country of
- 25:55Speaker 1: all restaurants. And that's not something they've hidden. And so
- 25:58Speaker 1: their their approaches strategy is is very smart. Uh. They're
- 26:02Speaker 1: very well corded, they're very well funded, and they're they're
- 26:05Speaker 1: executing very well right now. And uh, you know, the industry,
- 26:08Speaker 1: you know, needs to take steps to really you know,
- 26:11Speaker 1: see what's going on here and respond accordingly in our
- 26:13Speaker 1: in our opinion, that's good stuff. And I think that's
- 26:18Speaker 1: a good place to wrap it up. I know I
- 26:20Speaker 1: learned a lot, so I'm sure our our listeners have
- 26:24Speaker 1: as well. Thank you both so much for your time.
- 26:27Speaker 1: Uh and before we go, what's the best way for
- 26:30Speaker 1: our listeners to contact you? Oh? This Riley loguson uh
- 26:35Speaker 1: Riley dot loguson at green at g T law dot com.
- 26:38Speaker 1: I'm in the Greenberg Charge website and they wants to
- 26:41Speaker 1: reach out, and Jonathan Sack else also in Greenberg. Charg
- 26:46Speaker 1: I can be reached at Sack, J. S A c
- 26:49Speaker 1: k J at g T law dot com. Stuff. Thanks,
- 26:54Speaker 1: Thanks Mike,